Retail Clerk Resume Sample

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Hallie Keebler
918 Scotty Drive,  Detroit,  MI
+1 (555) 454 2829

Work Experience

Lead Retail Clerk
10/2016 - PRESENT
New York, NY
  • Answers guests’ questions and assists them whenever possible
  • Verifies amount of bank at beginning and the end of each shift and signs off on bank slip
  • Verifies and is responsible for bank balance
  • Previous computer experience is required
  • Pride in your work by creating positive energy, excitement and fun
  • Respect for all co-workers and guests
  • Act ethically and honestly in all business practices and builds professional relationships by promoting mutual trust
  • Work a flexible schedule including days, nights, weekends and holidays
Retail Clerk
01/2014 - 04/2016
Phoenix, AZ
  • Integrity - We do the right thing, all the time
  • Now - We operate with a sense of urgency and discipline
  • Conduct inventory, as directed by supervisor/manager
  • Greet all guests in store and anticipate, determine and responds to guests’ needs
  • Responsible for cash handling, including credit card, traveler’s check, and gift certificate transactions
  • Valid WA State Drivers License
  • Obtain a valid WA State Food Handlers permit within two weeks of employment
  • One year of experience in retail selling, cash register operation, general clerical work and/or financial record keeping
  • Assists in daily activities at gift shop locations, as needed and as per the Coordinator, Gift Shop
Gift Shop Retail Clerk
08/2010 - 08/2013
New York, NY
  • Utilizes Store Operations Management System and POS System manuals
  • Performs all sale procedures including cash, charges, checks, voids, & discounts
  • Opens boxes of inventory
  • Accurately handle money and credit cards
  • Dependable and have an excellent attendance history
  • Initiative to perform tasks
  • This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty


Indiana Wesleyan University - Kokomo Campus
2004 - 2009
School's Degree in Computer

Professional Skills

  • Basic math skills, and strong customer service and communication skills required
  • Strong problem solving, decision making, and organizational skills
  • Possess excellent interpersonal and phone etiquette skills to provide outstanding guest service
  • Strong interpersonal skills and ethical behavior to manage the company's assets
  • Prior guest/customer service skills
  • Patience and good listening skills
  • Effective verbal communication and customer service skills required

How to write Retail Clerk Resume

Retail Clerk role is responsible for basic, customer, retail, interpersonal, credit, training, security, payroll, bookkeeping, software.
To write great resume for retail clerk job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Retail Clerk Resume

The section contact information is important in your retail clerk resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Retail Clerk Resume

The section work experience is an essential part of your retail clerk resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous retail clerk responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular retail clerk position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Retail Clerk resume experience can include:

  • Assist Accounts Payable with locating orders and receipts in the system to ensure no interruption of goods being shipped and timely payment
  • Operates computer programs and relevant systems
  • Promotes, demonstrates and sells products and services
  • Experience in retail sales, specific to the retail environments
  • Experience with POS [Point of Sale] System and cash handling
  • P6- Experience with POS [Point of Sale] System, cash handling, and deposits

Education on a Retail Clerk Resume

Make sure to make education a priority on your retail clerk resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your retail clerk experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Retail Clerk Resume

When listing skills on your retail clerk resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical retail clerk skills:

  • Other: good people skills, ability to follow orders and work as a team
  • Basic Math skills and operation of register required for Cashier and Customer Service Positions
  • Possess basic math skills: addition, subtraction, multiplication, and division
  • Move effectively and efficiently around stores, and lift and move boxes up to 50 pounds
  • Communicates effectively with store management and fellow employees
  • P9- One or more years experience leading or supervising 10-15 employees at one time, including scheduling, directing and training

List of Typical Experience For a Retail Clerk Resume


Experience For Lead Retail Clerk Resume

  • Scan position ensures scan and price accuracy, hangs tags, and makes adjustments as needed
  • Maintain a high service standard at all times with every guest
  • Accurately handle all cash and credit card and comp transactions
  • Unpack, stock, organize and price all merchandise in the shop as needed
  • Provides superior guest service, positively effects interactions with guests and team members, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work harmoniously with coworkers
  • Complete daily Leadership checklist and follow up on all email and phone inquiries throughout the day

Experience For Lead Retail Clerk Clubhouse Resume

  • Oversee the operations of the Retail department as Manager on Duty in the absence of Retail Supervisor
  • Answers guest inquiries and tends to their requests
  • Know features and benefits of merchandise in the retail shop and be familiar with merchandise offerings
  • Attends internal and external organization meetings, health fairs and other potential resources to educate and familiarize people to the organization's name and services
  • Provides specific equipment ordered by a referring physician. Provides guidelines for preventative maintenance and compliance. Provides all related supplies in accordance with the physician's orders and customer needs
  • Greet all guests in store and anticipate, determine and respond to guests’ needs

Experience For Retail Clerk Lead Resume

  • 1 Greet customers as they enter the Gift Shop
  • 4 Continually promote positive customer relations
  • Ensure superior customer service at all times
  • Ensure stock levels on the sales floor are maintained at all times
  • Respond to all business needs promptly and with a sense of urgency

Experience For Seasonal Market / Retail Clerk Resume

  • Greets every guest with eye contact and a sincere, friendly smile
  • Resolves guest problems / brings problems to the attention of the Gift Shop Supervisor if unable to resolve
  • Handles all cash and credit transactions to ensure proper payment is received for each purchase
  • Tags and displays all new inventory. Re-merchandise product displays when needed
  • Responsible for general cleanliness of the shop
  • Is knowledgeable on all items carried in the retail venue
  • Rings up all sales and complementary items on the cash register

Experience For Cashier / Retail Clerk Resume

  • Answers questions from and provides information to customer about merchandise for sale
  • Respond to daily e-mail and voice mail and write up phone and web orders
  • Ship guest purchases, web and phone orders
  • Receive, price and stock merchandise. Transfer items as necessary
  • Keep displays clean, stocked and organized. Rotate stock on shelves

Experience For Gift Shop Retail Clerk Resume

  • Complete special projects as assigned by the Retail Manager
  • Become knowledgeable of all retail items offered, and all products used in services
  • Lift push, or pull 30 pounds, unpack boxes, use push cart and step ladder, bend/reach with hands and arms, use pricing gun, clean glass and/or wooden shelves
  • Good communication skills for company store customer interaction
  • Lift 50lbs and operate a manual pallet jack

Experience For Market / Retail Clerk Resume

  • Stand, able to walk short distances
  • Work takes place within the Raindance Pass Retail Shop, Guest Lobby, and a storage room
  • Environment is temperature controlled, softly lit, quiet and indoor
  • Resolves guest problems / brings problems to the attention of the Gift Shop Supervisor – Multi Properties if unable to resolve
  • Other responsibilities include monitoring inventory needs, replenish / restock store shelves, cycle count items, review reorder points and create replenishment orders, and receive and put away inbound replenishment orders
  • MS Office knowledge is required with emphasis on Excel skills such as V Lookups and Pivot Tables
  • Distribute shift work among Retail Clerks and assure timely completion of work

Experience For Retail Clerk General Store Resume

  • Place orders for merchandise as needed and by certain deadlines to ensure that the outlet is stocked
  • Check Sharepoint regularly for new information and updates
  • Receive all merchandise accurately in Stratton Warren Systems and report all order discrepancies to the vendor in a timely manner
  • Print tags and tag merchandise
  • Ensure stores are fully stocked at all times; make runs to storage closets to restock

Experience For Seasonal Retail Clerk Resume

  • Restock after hours sundries at the Front Desk on a daily basis
  • Update Product Mix Report with daily sales
  • Troubleshoot SWS and POS when issues arise
  • Competency in Microsoft Office, Stratton Warren and InfoGenesis
  • Abillity to pass a background and drug test
  • Provide especially timely & knowledgeable service; and then some! Always find solutions to guests’ problems. Use the guest’s name when appropriate. Thank the guest and invite him or her back.)

Experience For Treasury Services Lockbox Retail Clerk Resume

  • Greet customers, maintains awareness, and assists with customer needs
  • Ensures superior customer service at all times
  • Ensures fast, efficient check-out
  • Assures that stock levels on the sales floor are maintained at all times
  • Unloads trucks and check orders
  • Maintains freezer product at a safe and acceptable level, if applicable
  • Participates in store physical inventory

List of Typical Skills For a Retail Clerk Resume


Skills For Lead Retail Clerk Resume

  • 50%Promptly greet guests in a friendly and professional manner. Complete guest registration process, issue unit badges and parking permits,and provide resort information and area attractions details and directions
  • 25%Accurately process all cash and credit card transactions in accordance with established procedures. Balance all cash receipts and complete cashier and other reports
  • P7- One or more years of experience using an electronic inventory management system
  • P8- One or more years of experience performing inventories in large-scale business
  • O Previous retail sales experience – required
  • P1- One to two years of experience in the grocery retail field
  • P2- Three or more years of experience in the grocery retail field
  • P4- Two or more years of customer service experience
  • Possesses good knowledge of computer systems (POS) used to make payments, returns and check inventory

Skills For Lead Retail Clerk Clubhouse Resume

  • Operate electronic cash register system to accurately and immediately account for payment transactions
  • Sitting, standing and walking required depending on role
  • Assists with researching, evaluating and recommending enhancements to the market positioning of the products or services
  • Responsible for knowing and adhering to all new policies and procedures in the Merchandising Department
  • P5- Proficiency using Microsoft Office [including Word, Excel and Outlook] and ability to learn new software programs quickly
  • Lifts, manipulates, pushes and pulls items of varying sizes and weights depending on position
  • Most positions require standing and walking for long periods of time
  • Lifts, manipulates, pushes and pulls items of varying sizes up to 40 pounds, depending on position

Skills For Retail Clerk Lead Resume

  • Frequent exposure to 400° F while baking products and -20° F while handling products in freezer
  • Lifts, manipulates, pushes and pulls items of varying sizes of 20-50 pounds, depending on position
  • Pre-shift team members and assist in ongoing training and development
  • Follows established procedures regarding merchandising
  • Responsible for cash handling, including credit card, traveler’s check, and gift card transactions
  • Takes pride in presenting a professional image; adheres to grooming and personal appearance policy
  • Assists customers with finding items they are requesting

Skills For Seasonal Market / Retail Clerk Resume

  • Merchandise new product, and maintain orderly merchandising of current product according to company standards
  • Responsible for knowing and adhering to all policies and procedures in the Retail Department
  • Maintains product pricing, signage and coding on the sales floor
  • Maintains a clean, neat work area including parking lot, carts, baskets and trash areas
  • Electronic cash register, 10-key adding machine, credit card machines, computer ticket machine, computer and keyboard
  • Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting, and perform all functions as set forth above
  • Lifts, manipulates, pushes and pulls items of varying sizes up to 35 pounds
  • Frequent exposure to 300° F when preparing product and refrigerated conditions at or around 35° in the cooler
  • Receives, stores, stocks and merchandises Grocery, Dairy or Frozen Food products, depending on position

Skills For Cashier / Retail Clerk Resume

  • Baggers work in both a climate controlled and outdoor environment and walking is required
  • Receiver receives product interfaces with drivers and vendors and accounts for missing, damages or surplus merchandise
  • Facilitates Retail sales, including guest assistance and follow-up
  • Completes monthly Retail Inventory and assists in lowering variance amount
  • Develops new prospects and interacts with existing customers to increase sales and/or services
  • 2 If needed, assist customers in selecting purchases
  • 3 Thank customers for shopping in the Gift Shop
  • Unpacks and checks in all incoming boxes of products as required
  • Generate revenues by maximizing sales opportunities

Skills For Gift Shop Retail Clerk Resume

  • Copy packing slips, file invoices, computer entry. Assist with inventory maintenance
  • Pleasantly converse with guests, interpret their needs, and use suggestive selling techniques
  • Use calculator and/or adding machine
  • Provide outstanding guest service and handle all guest and team member issues professionally and in a timely manner
  • Facilitate retail sales, including guest assistance and follow-up
  • Assist in marking down items when necessary and ensure all items scan at correct price

Skills For Market / Retail Clerk Resume

  • Perform daily, weekly, and monthly system checks to ensure all items are decrementing correctly
  • Perform Quarterly physical inventories, maintaining at or below a 3% Net Variance
  • Present a weekly Pre-shift to ensure Team Members are informed of what is happening in the shop and around property
  • Create ordering profiles and increase order limits when necessary
  • Update the Grave Team Variances report to ensure variances for after-hours sundries are being monitored

Skills For Retail Clerk General Store Resume

  • Maintains a safe working environment for customers and fellow associates
  • Follows all safe working practices and procedures
  • Participates in store team meetings and training
  • 5%Make appropriate service recovery recommendations
  • 10%Promote team work and quality service through daily communications and coordination with other departments
  • Familiarity with the Volcom brand and action sports industry
  • Flexible schedule; ability to work days, nights, weekends and holidays
  • Educate and sell to guests with a soft touch, interact with guest in a friendly, enthusiastic and helpful manner

Skills For Seasonal Retail Clerk Resume

  • P3- One or more years collegiate food service expereince
  • Interact well with the general public, faculty, staff and students
  • Premium pay begins 4/29/18 and ends 9/15/18
  • Licensed Drivers License credentialed from the Texas Department of Public Safety
  • Frequent exposure to refrigerated conditions and items at or around 35°. Requires use of plastic or latex gloves
  • Sells, stocks, cuts, designs floral items

Skills For Treasury Services Lockbox Retail Clerk Resume

  • Rotates product and ensures product freshness
  • Stocks merchandise within department
  • Creates and builds promotional displays
  • Rotates product and ensures compliance with code dates
  • Frequent exposure to refrigerated conditions and items at or around 35°
  • Receives, stores, stocks and merchandises Non-Food items

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