Rehab Services Resume Sample

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Ole Fay
63181 Joyce Unions,  Philadelphia,  PA
+1 (555) 979 9077

Work Experience

Rehab Services Manager
03/2017 - PRESENT
Chicago, IL
  • Seeks out opportunities to build relationships with physicians, hospital and facility peers, and other people resources who can contribute to the success of department's initiatives. Identifies opportunities to improve service delivery and/or program growth
  • Medical, dental, vision, life and short-term disability coverage
  • Paid vacation, sick days and holidaysAPPLY NOW
  • Develops an annual comprehensive rehabilitation management strategic plan in support of the hospital’s mission
  • Formalizes the Program’s development and implementation of long and short-range goals quarterly
  • Ensures department’s policies and practices meet all current applicable regulatory requirements (State licensure, HCFA, TJC, CMS, etc.) and hospital policies
  • Determines goals for the patient that are functional, specific, measurable, and attainable
Supervisor, Rehab Services
01/2013 - 11/2016
Boston, MA
  • Responsible for program development including establishment, implementation and assessment of strategic plan
  • Accountable for all phases of staff development including recruitment, orientation, retention, supervision, competency and professional growth
  • Develops and implements marketing plan to internal and external referral sources
  • Is a mentor to rehab managers and staff on clinical issues and serves as a positive example to employees and patients
  • Effective physician, management and staff relations
  • Leadership for consistent compliance with safety, regulatory and licensing board standards
  • Responsible for the planning and coordination of Rehab activities, the operational efficiency and effectiveness as well as major impact on all other hospital areas
  • Provides direction to the staff and supervisors of the Rehabilitation Services. Reviews performance of the department staff and approves staff evaluations. Responsible for appropriate disciplinary action of staff members as needed
Administrative Assistant / Rehab Services
10/2009 - 10/2012
Philadelphia, PA
  • Develops a therapeutic plan of care that maximizes the patient’s functional potential considering the patient’s cultural and religious practices, emotional barriers, desire and motivation to learn, physical and cognitive limitations, language barriers, and the financial implications of care choices
  • Proficiently provides treatment with skill that are relevant, effective, and in accordance with accepted professional standards
  • Accepts responsibility for mastery of those competency skills identified for the job requirements (refer to competency skills checklist)
  • American Heart BLS Healthcare Provider level
  • Coordinates and integrates services within all rehab
  • Responsible for management of all rehab daily operations both inpatient and outpatient services
  • Assists with establishing and enforcing department policies and procedures. Maintains knowledge base and educates staff on TJC and other accrediting organizations requirements as appropriate


A.T. Still University
2004 - 2008
Bachelor's Degree in Physical Therapy

Professional Skills

  • The communication skills necessary to express ideas effectively in both individual and group situations
  • Experience in various Rehab settings, including: Acute Care; Outpatient; Acute Inpatient Rehab; and/or, Sub-Acute / Skilled Nursing Facility
  • The organizational skills necessary to coordinate multiple projects simultaneously
  • The analytical skills to develop and maintain a budget, evaluate services, and write plans/proposals on new/improved services for the department
  • Experience in a hospital or rehab setting and/or experience in customer service
  • Financially strong, stable, and growing health system that includes 8 hospitals, 7 home health offices, and over 50 clinics
  • Direct patient care experience in various clinical settings providing physical, occupational OR speech therapy services

How to write Rehab Services Resume

Rehab Services role is responsible for training, payroll, analysis, reporting, design, research, travel, events, software, standards.
To write great resume for rehab services job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Rehab Services Resume

The section contact information is important in your rehab services resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Rehab Services Resume

The section work experience is an essential part of your rehab services resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous rehab services responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular rehab services position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Rehab Services resume experience can include:

  • Establish priorities for department growth and enhancement based on customer need, research findings, and industry trends. Effectively market the service to key stakeholders Collaborate with those providing direct patient care and members of other disciplines at all levels in the development, implementation, and evaluation of program and services
  • Collaborate with all customer groups (patients, department/hospital staff, physicians and other customer groups), to meet and exceed needs/expectations. Create and maintain a collaborative work environment (patients, physicians and key stakeholders) Actively engage in customer groups on a regular basis to promote effective
  • Assisting in marketing the departments’ services
  • Provides orientation, in-service training, and continuing education of all persons in their department(s)
  • Recommends space and other resources needed by the department and participates in selecting outside resources needed by their department(s)
  • Assures assessment of employees’ performance on an ongoing basis

Education on a Rehab Services Resume

Make sure to make education a priority on your rehab services resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your rehab services experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Rehab Services Resume

When listing skills on your rehab services resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical rehab services skills:

  • Monitors licensure, CPR certification, TB testing, fit testing, and annual competency skills for all departmental personnel
  • The ability necessary to work effectively with all professional disciplines (PT, OT, SP and ATC) of the Physical Medicine and Rehabilitation department
  • Experience in facilitating meetings and small work groups
  • Participates in the orientation competency assessment and ongoing skill development of new team members and contract staff
  • Demonstrates knowledge and utilizes infection control procedures according to
  • Supervisory experience in Rehabilitation Services

List of Typical Experience For a Rehab Services Resume


Experience For Rehab Services Manager Resume

  • Delegates and effectively oversees projects and initiatives of appropriate departmental leads/therapists with the Director support
  • Ensures that all regulatory agency standards, pertaining to specific disciplines are being met, i.e., JCAHO, CARF, licensure, CMS
  • Maintain ongoing knowledge of regulatory changes, including but no limited to JCAHO, PA Department of Health, MQSA, and other regulatory agencies
  • Conducts clinical supervision in assigned field to therapists in training/interns as applicable
  • Manages and oversees all departmental services, including operational efficiency and clinical quality/integrity
  • Directs and organizes regularly scheduled departmental team meetings and team building events in conjunction with the Director of Rehab Services
  • Presents educational lectures/programs throughout the community. Works with marketing for promotion of services and programs
  • Coordinates and integrates services within their department(s) and with other departments
  • Leads program growth and development initiatives

Experience For Supervisor, Rehab Services Resume

  • Recommends a sufficient number of qualified and competent persons to provide care/service and assures the qualifications and competence of those staff members (who are not licensed independent practitioners) meet the needs of patient care and non-patient care services
  • Continuously assesses and improves their department’s performance and maintains appropriate quality control programs
  • Review of operational performance of each program guidance and subsequent recommendation to management/administration for program improvement, to include policy and procedure development, operational training for management staff, building team cohesion, LOS management, review of payer relationships
  • Review of clinical programming including outcome management, with emphasis on building and diversifying clinical programming for expanding patient attraction strategies
  • Review of regulatory compliance including periodic data analysis on adherence to regulations. Develop recommendations for education, training, and modification of regulatory practices including documentation of medical necessity, CARF accreditation, and CMS IRF exemption criteria
  • Review of patient access processes that affect admissions, including the roles of clinical liaison teams, case management, physicians, and other personnel. Conduct data analysis to determine areas for improvement
  • Review quality improvement results, set targets and strategies for exceeding standards

Experience For Director of Rehab Services Resume

  • Cleans therapy equipment and stocks therapy supplies
  • Current American Heart Association Basic Life Support certification required (AHA BLS)
  • Conducts and documents routine staff meetings
  • Attends all department in-service sessions; actively plans and contributes to departmental educational activities
  • Participates in community educational/ promotional activities as requested
  • Participates in "special assignments" and committees
  • Participates in Performance Improvement program by documenting correctly, assisting in data collection and correlation and offering input and suggestions for improvement

Experience For Dir Rehab Services Resume

  • Functions as a resource to the Rehab and all other hospital staff
  • Utilizes the scheduler appropriately. Schedules patients and meetings accurately
  • Implements quality care and services
  • Assists with the development, implementation, and maintenance of departmental policies and procedures consistent with JCAHO standards, regulatory agency guidelines, and CRMC policies and procedures
  • Licensed as a Therapist in the State of Texas
  • Demonstrates knowledge and utilizes infection control procedures according to OSHA/CDC guidelines, Rehabilitation Services and hospital policies and procedures and standard precautions in patient care and disinfecting of equipment and treatment areas. (100%)

Experience For Director Rehab Services Resume

  • Takes initiative to use unscheduled time to benefit the department, the therapists, or patients. Follows a schedule in such a way as to complete all assignments and treatments. (100%)
  • Prepares patient for treatment by setting up proper equipment, as instructed by therapist. (40%)
  • Verbally communicates and interacts with patients in an appropriate manner. (60%)
  • Works with patients under the supervision and direction of the therapist. Accurately and safely follows through with therapist directions and recognizes and notifies therapist of any changes or unusual patient behavior/condition. (40%)
  • Appropriately communicates patient status after treatment to therapist in understandable written and/or verbal form the day treatment is carried out. (40%)
  • Demonstrates knowledge through application of safety precautions when utilizing therapy equipment. Demonstrates knowledge through application and use of various modalities. (30%)
  • Demonstrates knowledge through utilization of safe transfer techniques. Able to physically assist patients as needed to apply treatment as instructed by therapist. (20%)
  • Inventories equipment as assigned and notifies supervisor of equipment and supply needs. (5%) Verbally communicates and interacts with patients in an appropriate manner, (60%)

Experience For Manager of Rehab Services Resume

  • Carries out indirect patient care tasks effectively; maintaining equipment; keeping assigned areas clean and orderly; stocking supplies; and completing computer tasks
  • Confers with the therapist when appropriate for guidance and clarification of patient care tasks; informs supervising therapist of changes in patient status
  • Coordinates care of patient with rehab staff. Maintains Department productivity. Works effectively with a wide range of patients in respect to age and cultural diversity
  • Utilizes appropriate Department resources, clinical specialists, resource therapist and supervisors when appropriate for guidance and /or assistance with patient care
  • Contacts, confers and negotiates with members of the medical staff as it relates to the short and long term planning of comprehensive rehabilitation services
  • Ensures contractual agreement between IJTRH and CCMH is upheld

Experience For Director, Rehab Services Resume

  • Ensures safe operations of patient care areas
  • Provides daily clinical operational support and assistance in conjunction with physician, pre-admission, screening and admission personnel in the coordination of patient care related to pre-authorization and continued authorization of patient stays and bed assignment
  • Establishes and maintains relationships with referral sources, third-party payers and external providers/vendors. Includes collaborating with case management departments and payer and provider services within the system to ensure a continuum of care for patients
  • Investigates any extraordinary patient, family, employee, or physician complaints, and communicates results of follow-up as necessary
  • Ensures department staff are managed effectively, including hiring, scheduling, training, evaluating performance and competency, and conducting disciplinary/counseling sessions as needed

Experience For Assistant Director Rehab Services Resume

  • Ensures program and service effectiveness, and customer satisfaction for all services
  • Manages and oversees all departmental operational functions including staffing, patient scheduling, managing productivity, staff competencies and evaluations and clinical quality
  • Develops and implements departmental policies and procedures, with director guidance/oversight
  • Manages the recruitment/hiring, training/professional development, and objective performance evaluations of clinical employees in the rehab therapy departments in collaboration with Director
  • Builds a successful and productive team of committed, efficient and specialized employees
  • Collaborates effectively with all other hospital departments and acts as rehab representative on the clinical leadership team including the Clinical Rehab Specialist (CRS) team members
  • Researches and maintains awareness of advances in clinical services and best practice

Experience For Administrative Assistant / Rehab Services Resume

  • Participates in expansion of clinical services and regions under Director supervision
  • Participates in Clinical Leadership projects and Initiatives, with Director’s guidance and peer support
  • Contributes to development of and executes strategic plan of department directly with Director
  • Establishes collaborative relationships with other organizations, providers, and/or schools to further common goals of Eastside Medical Center and our communities
  • Manages staff relations and oversees scheduling, recruitment, and payroll
  • Auto and Homeowners Discount Programs
  • License/Certification: American Heart Association (AHA) Health Care Provider BLS certification required

Experience For Administrative Director of Rehab Services Resume

  • Assesses quality of patient care and coordinates services with patients and healthcare providers
  • Oversees departmental budgets, regulatory compliance, contracts, and vendor relations
  • Maintains written documentation for all PT and OT services rendered including documentation of initial assessment, follow-up visits, and discharge summary consistent with department standards. Co-signs physical therapist assistant documentation biweekly
  • Appropriately requests and actively reports objective feedback to the Regional Director regarding department performance and emergency situations. Actively supports and implements the organization directives of the senior management team
  • Assesses the impact of such changes on the hospital's current and future health care environment, and takes appropriate measure to assure compliance

List of Typical Skills For a Rehab Services Resume


Skills For Rehab Services Manager Resume

  • Progressive leadership experience in a combination of Operations, Administrative, and Strategic leadership roles
  • 401K with excellent company match
  • Recent leadership experience
  • Experience in a similar capacity
  • Rehabilitation program or acute care with rehabilitation experience required
  • Progressive management experience.
  • Experience as an Occupational or Physical Therapist required
  • Two years of experience in a leadership role required

Skills For Supervisor, Rehab Services Resume

  • Valid license to practice Physical Therapy in the state of Idaho
  • Clinical experience
  • Collaborating relationships are encouraged and endorsed on every level
  • Responsible for the financial viability of Rehabilitation Services, coordinating the submittal of accurate and timely billing and clinical information
  • Confers with members of the treatment team daily to communicate identification of coding or documentation variances as identified in Program-based audits
  • Keeps documentation of patient lists, schedules, and assists in patient record charting as appropriate
  • Develops and ensures implementation of a program of professional and community relations in collaboration with client hospital and Marketing Department
  • Knowledgeable of the implementation and overseeing of the rehabilitation, diabetes, wound care and restorative services to assume highest quality possible
  • NJS Physical Therapist (PT), Occupational Therapist (OT), and/or Speech Language Pathologist (SLP)

Skills For Director of Rehab Services Resume

  • Physical Therapist or Speech Pathologist
  • Assist patients into and out of bed, into and out of wheelchairs, on and off equipment or to walk as directed by therapists or therapist assistants. Assist patients into and out of aquatic pool using appropriate assistive equipment as needed
  • Transport patients to and from treatment areas, using wheelchairs or providing standing support
  • Assist with preparing patients for treatment, including assisting patients to dress, undress, and put on and remove assisting devices such as braces, splints, and slings
  • Support, turn, and stabilize patients during treatments, tests, and evaluations
  • Assist therapists with routine treatments

Skills For Dir Rehab Services Resume

  • Maintain confidentiality of personal protected information
  • Occupational Therapist or Physical Therapist
  • Extensive Paid Time Off (PTO)
  • Company paid short term and long term disability insurance
  • Responsible for the total operation of the rehabilitation program
  • Accountability for budgeting, program growth, Human Resources management expense management, program development, quality and outcome improvement and productivity management in an interdisciplinary fashion
  • Role model for adherence to Kindred/RehabCare policies, procedures, communication and serves as the "face" of the program at the hospital
  • The operations of the unit shall reflect both Kindred and RehabCare mission and vision
  • Achieves the hospital’s operational budget within approved guidelines

Skills For Director Rehab Services Resume

  • Work at a facility that is continually recognized nationally for the level of care it provides
  • At Aspirus, patients and community come first, business is second
  • 183-bed, 24-hour Emergency Care facility staffed by over 400
  • JFK Hartwyck at Cedar Brook
  • JFK Hartwyck at Edison Estates
  • JFK Hartwyck at Oak Tree
  • Meets the hospital’s annual financial goals for the Rehabilitation Program
  • Monitors, recommends and addresses reimbursement and compliance issues for the department. Audit/reviews billing and pricing of therapy treatments according to managed care and Medicare standards; makes recommendations to revise practices to improve reimbursement

Skills For Manager of Rehab Services Resume

  • Prepares operational reports to assist with communication and trend management
  • Actively supports departmental performance improvement activities. Designs, implements and monitors sectional CQI and quality control activities. Analyzes data and report results regularly, taking corrective action as necessary
  • Facilitates the formulation of policy and coordinates the development of procedures necessary to implement approved policies
  • 14 Adheres to all Northwest Community Hospital standards, policies and procedures
  • A Diploma from an accredited Physical Therapy, Occupational Therapy, or Speech Therapy Program and current unrestricted licensure to practice as a Physical Therapist, Occupational Therapist, or Speech Therapist in the state(s)
  • Participates in the hospital’s annual performance appraisal process, providing input into the qualifications and competence of existing staff
  • Provides an ongoing assessment of care and services provided through monthly Quality Assurance activities
  • Identifies opportunities for improvement and implements interventions as part of the hospital’s Quality Improvement Program

Skills For Director, Rehab Services Resume

  • Current FL Physical Therapist, Occupational Therapist, or Speech Language Pathologist
  • Licensure/Certification: BLS & SC License for PT, OT or ST required
  • Professional Experience: Three to five years’ experience as a staff Physical Therapist, Occupational Therapist or Speech Therapist with at least one year supervisory experience
  • Knowledge of outcome-oriented care with the ability to forecast outcomes, rehabilitation planning, and current healthcare environments helpful
  • Treat all customers with compassion, caring, courtesy and respect
  • A track record of successful management experience in an Acute Rehabilitation Unit (or like experience) coupled with strong business, interpersonal, organizational and entrepreneurial skill is necessary
  • FL license in rehab discipline
  • TX licensed Physical Therapist, Occupational Therapist, or Speech Language Pathologist
  • Proactive problem solving; good interpersonal skills; good verbal and written communication skills; basic computer skills; strong financial management skills including analysis and budgeting; knowledge of industry standards and regulatory standards for area

Skills For Assistant Director Rehab Services Resume

  • Licensed in the state of CT as a Physical Therapist (PT), Occupational Therapist (OT) or Speech Therapist (SLP) required
  • Computer proficiency in Microsoft Word, Excel, Powerpoint as well as electronic health records and other software applications required
  • Current licensure to practice Physical Therapy, Occupational Therapy, or Speech Therapy in the state of Illinois
  • The interpersonal skills necessary to interact effectively with individuals and groups (internal and external customers) and to work with multiple levels of staff across the continuum of care
  • Liaisons with patients, families, support departments, etc. to adequately plan for patient needs
  • Participates in community health matters/projects as appropriate
  • Liaisons with patients, families, support departments, etc., to adequately plan for patient needs
  • Patient population consists of various musculoskeletal conditions

Skills For Administrative Assistant / Rehab Services Resume

  • The Rehab team consists of 2 PT's and 2PTA's, and a Wellness Specialist
  • Patients receive 1:1 care from a licensed therapist. They see the same therapist for all treatments
  • We offer a new service line in Women’s Health
  • Very collaborative on inpatient and outpatient basis
  • Meet customer needs and expectations in an ethical, proficient, competent and timely manner

Skills For Administrative Director of Rehab Services Resume

  • Provides a positive customer relations role model to other members of the healthcare team and
  • Current Georgia state licensure in physical, occupational or speech-language pathology required
  • Promote adherence to policies and practices of applicable professional organizations, client hospital organization and KHRS
  • Evaluates and develops treatment plans, including specific goals and activities, reevaluating and modifying departmental plans and objectives as necessary. Ensures treatment and care is done appropriately and completely in accordance with patient/s/resident’s clinical condition
  • BLS – AHA provider required upon hire

List of Typical Responsibilities For a Rehab Services Resume


Responsibilities For Rehab Services Manager Resume

  • Completes performance evaluations of direct reports as requested in a thorough and timely manner. Assists the Regional director in the disciplinary process as appropriate. Delegates performance reviews to Senior Staff appropriately
  • Oversee implementation of budget process for area of responsibility and monitors compliance with budgetary objectives
  • Oversee the implementation of program and activities, to achieve improvement in organizational performance related to clinical, service, and financial outcomes
  • Serves as Assistant Regional Director or acting Regional Director or program coordinator in the absence of the incumbent. Act as the administrative representative on behalf of UPMC CRS and Respective Hospital on both internal and external committees, affiliated boards, and civic organizations
  • Work with respective department heads and/or key department personnel to achieve compliance with hospital policies and procedures, consistent with the mission, vision, and strategic initiatives of the hospital, making appropriate recommendations to Executive Leadership as appropriate

Responsibilities For Supervisor, Rehab Services Resume

  • Assist therapists with patient care activities such as transfers, gait training, functional activities, positioning, activities of daily living, and/or range of motion
  • Prepare the patient for the therapists by gathering needed equipment, patient care items, performing room preparations, etc
  • Maintain safety of the patient, therapist, and self during all sessions by utilizing necessary precautions, proper body mechanics, and/or managing multiple IV poles/supplemental oxygen/catheters/and other medical devices
  • Ensure a safe, clutter free environment by performing equipment retrieval throughout the day, maintain organization of the storage room, and ensure all equipment has been properly cleaned and put away
  • BLS certification required. HS diploma or equivalent required

Responsibilities For Director of Rehab Services Resume

  • Competitive retirement plan
  • Newly renovated department
  • Performs PT, OT and/or SLP assessments, reassessment and treatment and supervises PT and/or OT assistants in the treatment of pediatric, adolescent, adult, and geriatric patients referred by a physician to the clinic. Develops plan of care including goals and treatment plan in accordance with physician referral, nature of injury/illness and results of PT, OT and/or SLP assessment
  • Use benchmark data from internal and external sources to identify opportunities for improvement of care and patient safety. Identify key performance indicators that need to be monitored and evaluated. Develop, monitor and evaluate systems that improve organizational performance. Include department staff shared KPI goal setting, strategy development and outcomes analysis
  • Facilitates cooperative working relationships between the Physical Medicine & Rehabilitation staff, Physicians, and all other departments within Northwest Community Healthcare. Identifies and resolves medical staff and or customer service issues/complaints through the use of appropriate communication techniques and operational enhancements that support customer focused improvements
  • Facilitates quality outcomes in therapy specialty area; is instrumental in effecting innovative changes that improve quality in a measurable way; contributes to the development and management of outcome management tools, monitors tools and forecasts outcomes; assesses systems of care delivery for efficiency and effectiveness and recommends changes to the department Director

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