Regional Supervisor Resume Sample

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Renee Ondricka
941 Octavia Mountain,  Philadelphia,  PA
+1 (555) 506 4456

Work Experience


Regional Supervisor
01/2018 - PRESENT
New York, NY
  • Ensures effective staffing levels are maintained to deliver scheduled events
  • Schedules/reschedules Brand Ambassadors to cover planned events; maintaining execution rate of 98% or better
  • Ensures operating procedures are followed and quality of events meets established standards; audits assigned stores for compliance to operational and safety procedures and protocols
  • Analyzes post event recaps for quality, completeness, accuracy
  • Manages the reconciliation process for all events occurring in assigned stores including payroll, event recaps and expense submission
  • Demonstrates adaptability and flexibility to changing priorities, deadlines, demands and assignments while maintaining cohesive and harmonious relationships
  • Proficient in Microsoft Suite products and ability to use Enterprise-wide systems
Regional FP&A Supervisor
08/2015 - 10/2017
Phoenix, AZ
  • NEHA Professional Food Handler Certification required
  • Attend OTA’s and mini-camps
  • Relationship skills. Proven ability to build strong relationships and establish credibility quickly in key relationships
  • Series 7, Series 24
  • Monitors the processing of initial applications from homeless families and the determination of applicants’ need for Housing Stabilization services and in accordance with existing Departmental policy and established reasonable work expectations
  • Works closely with DHCD’s Legal Division to ensure that appropriate actions are taken and the regulations are followed
  • Read, interpret and apply Federal, State and local social services programs, laws, statutes and regulations that affect eligibility for financial assistance, such as worker’s compensation, social security and unemployment insurance
  • Institutes and supervises Aqua North Carolina’s Safety Program in areas of responsibility as prescribed
  • Supervises regional FSE team
Foster Adoption Regional Supervisor
09/2011 - 02/2015
San Francisco, CA
  • Identify, Prioritize and Coach LRP development areas
  • Ensure the LRP at each site is managing to intraday staffing requirements
  • Foster an environment that encourages staff members to exceed customers’ expectations
  • Ensure that all Documentation and reference materials are up to date
  • Ensures reports showing key efficiency, performance, and quality metrics are accurate and available
  • Assist in developing each property’s operation budget. Make a practice of reviewing the monthly operating statements with the Resident Managers, to assure that property is operating within the parameters of the approved operating budget. Make suggestions to control expenses and manage the property at maximum cost effectiveness
  • Ensure that all employees under your area of supervision are familiar with and understand the company’s policies and procedures, fair housing laws and liability concerns

Education


Upper Iowa University - Madison Center
2005 - 2010
Bachelor's Degree in Management

Professional Skills


  • Strong oral and written communication skills, demonstrated conflict management and collaborative skills, and ability to lead up
  • Have trainings in related fields as Sales skills; negotiating skills
  • Demonstrated effective analytical, diagnostic, investigative and problem- solving skills
  • Excellent communications skills and the ability to work under pressure
  • RN or Medical Graduate with at least 5+ years acute care hospital experience and at least 2 years of CDI experience
  • Leading and motivating your team to deliver a great customer experience
  • Have great Logical thinking, have a good understanding of company policies and effectively deliver the policies to subordinate

How to write Regional Supervisor Resume

Regional Supervisor role is responsible for training, travel, finance, securities, recruiting, security, analysis, reporting, modeling, insurance.
To write great resume for regional supervisor job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Regional Supervisor Resume

The section contact information is important in your regional supervisor resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Regional Supervisor Resume

The section work experience is an essential part of your regional supervisor resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous regional supervisor responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular regional supervisor position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Regional Supervisor resume experience can include:

  • On weekly and periodic inspection, review in detail the physical property’s curb appeal, common areas, vacant apartments, and note any deferred maintenance items for subsequent follow-up with the corporate Maintenance Supervisor
  • Training and delivery experience; demonstrated advanced analysis and problem-solving skills
  • Demonstrated effective analytical, diagnostic, investigative and problem-solving skills
  • Demonstrated advanced analysis, and problem-solving skills
  • Experience directly supervising field data collection staff
  • Experience on RTI International studies supervising field data collection staff

Education on a Regional Supervisor Resume

Make sure to make education a priority on your regional supervisor resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your regional supervisor experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Regional Supervisor Resume

When listing skills on your regional supervisor resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical regional supervisor skills:

  • Work directly with the CS Training Manager during the development of training courses to ensure quality control and effectiveness of all training
  • FMCG and marketing /sales experience and at least 3years in supervisory / management position
  • Strong understanding of Microsoft, Word, Excel, and work related software
  • Previous experience managing CDI staff
  • Previous experience managing Union staff
  • CAC (Computer Assisted Coding) experience

List of Typical Experience For a Regional Supervisor Resume

1

Experience For Regional FP&A Supervisor Resume

  • Demonstrated experience in customer service delivery to multiple client locations
  • Knowledge and work experience recruiting in financial services industry, specific to the AFG Channel
  • Create, maintain, and enhance strong customer relationships across various levels of the client organizations
  • Ensure all work for all sites is performed consistent with prioritized schedules and deadlines and in accord with the Service Level Agreements (SLA)
  • Provide guidance to site team members in support of excellent customer service at all locations
2

Experience For Regional Risk Supervisor Resume

  • Assess the readiness of Field RPs, determine if supervisory issues exist, and develop a plan to close all issues while reporting back to the FRVP
  • Estimate personnel needs and assigned work to meet completion dates in accordance with schedules
  • Familiarizes employees with established organization procedures, rules and regulations
  • Manages, coordinates and provides leadership to and reviews the work of the assigned staff
  • Interface with on-site customer representative and customers
  • Responsible for all monthly quality reports to customer and ROM
  • Implement current Business Plan
  • Networks with state and non-profit agencies that assist the homeless population, meets regularly with representatives from such organizations as the Homeless Coalition, FOR Families, MATT team at the motels, DCF, DOR, DTA, MassHealth, area shelters and similar agencies
3

Experience For Foster Adoption Regional Supervisor Resume

  • Communicate effectively both orally and in writing, such as giving written and oral instructions in a precise and understandable manner, accurately recording information provided orally, and writing concisely with a clear expression of thoughts and the development of ideas in a logical sequence
  • Assists CDI Director with running reports, attends on site meetings as directed
  • Oversees CDI staff training and orientation
  • Ensures adequate staffing for the workload, and steps in to assist teams when workload is in excess of what the team can complete
  • Assists CDI Director with chart audits, quality audit and KPI audits
  • Assist CDI Director with projects or tasks as needed
  • Review of regional level reports and trends to FRVPs. Provide a risk analysis for the region and help field leaders spot trends and understand the supervisory “state” in their span of control. Address red flags and support the field RPs and Relationship Managers in closing gaps identified through reports
4

Experience For Regional Exploration Supervisor Resume

  • Demonstrated ability to assess readiness and to coach and develop others. Strong analytical skills and detailed orientation with high ability to communicate messages
  • Provide oversight through regular, effective, ongoing interactions with Field RPs and sales leaders to track progress, provide feedback, identify new issues and positively influence the direction of supervision. Confirm and document that Regulatory issues are identified and appropriate action is taken
  • Act as a Strategic Business Partner to field leaders. Prepare and present analysis of risk trends in the region for the semi-annual business line reviews
  • Provide oversight to the day-to-day operations supervisors and site leads of multiple client site locations providing Facilities, Mail, Reception, Admin, and Reprographics services
  • Establishing and implementing standard procedures for team operations, with responsibility for the full spectrum of employee management, development and training
5

Experience For Regional LRP Supervisor Resume

  • Act as a subject matter expert to both the clients and the Office Document Services team
  • Provide leadership in a customer service intensive environment
  • Builds relationships with clients and manages their perceptions and expectations
  • Resolution of client complaints and issues particularly as escalated
  • Oversee quality control processes and ensure all requirements are met, including conducting spot checks on all work from time-to-time during the project lifecycle Analyze client feedback and communicate accurate and timely reports to the national account team through the Client Services Director
6

Experience For Stations Regional Supervisor Resume

  • Provide client and site teams’ escalation point for issue troubleshooting and resolution
  • Monitor, communicate and administer Company policies and procedures
  • Proficiency with Microsoft 2010 (Word, Outlook, Excel and PowerPoint)
  • Document findings in appropriate tools and address issues with producing leaders and advisors of supervisory activities. Communicate with next level leaders, Centralized Supervision Unit (CSU) RPs, Senior Regional Risk Managers (SRRMs), and Relationship Managers (RMs) regarding trends, red flag behavior, and consequence management as appropriate
  • Act as interim RP when an OSJ is without a leader due to transition or leave of absence. Conduct the supervision of all advisor practices in the office while the leader is replaced. Ensure appropriate supervision continues while the office is in transition
7

Experience For Regional Project Controls Supervisor Resume

  • Provide support and guidance to field leaders regarding supervisory policies and processes
  • Provide oversight through regular, effective, ongoing interactions with Field RPs and second level leaders to track progress, provide feedback, identify new issues, and positively influence the direction of supervision. Confirm and document that Regulatory issues are identified, and appropriate action is taken
  • Strong knowledge of B/D regulatory issues, knowledge of financial services industry
  • Filed based experience
  • Travel 45-75% depending on territory size, numbers of RPs and need for on-site oversight
8

Experience For FP&A Regional Supervisor Resume

  • Expand vendor relationships
  • Series 63/65 or 66
  • Series 24 and 65/66 required, or ability to obtain within 90 days
  • S63/65 or 66
  • Document findings in appropriate tools such as RP Doc Tool and Supervisory Scorecard, and address issues with producing leaders and advisors of supervisory activities. Communicate with next level leaders, Centralized Supervision Unit (CSU) RPs, Senior Regional Risk Managers (SRRMs), and Relationship Managers (RMs) regarding trends, red flag behavior, and consequence management as appropriate
  • Conduct supervision oversight in the region as directed by the FRVP. Monitor closure of Commitment To Actions (CTAs) at the direction of the FRVP. Educate, advise and guide the region’s leadership team on compliance matters at regional and advisor levels. Perform review of RP supervision of advisor documentation including, but not limited to, periodic spot checking of advisor documentation
9

Experience For Supervisor Regional Operations Resume

  • Educate, advise and guide regional leadership on emerging trends, areas of supervisory strength or risk and actions to mitigate risk. Engage corporate office partners to address risk. Develop effective oversight systems and processes to prioritize and address areas to highest risk. Lead implementation and drive uptake of new supervisory policies, tools and systems
  • Educate, advise and guide regional leadership on emerging trends, areas of supervisory strength or risk, and actions to mitigate risk. Engage corporate office partners to address risk. Develop effective oversight systems and processes to prioritize and address areas of highest risk. Lead implementation and drive uptake of new supervisory policies, tools, and systems
  • Train new and existing field leaders and RPs and assess, address and document the readiness of existing Field RPs to perform the six RP responsibilities of ongoing, risk-based supervision. Work closely with Risk Mitigation and Compliance staff, utilize ongoing diagnostics to determine where supervisory risk exists, and develop a plan to close related issues while reporting back to the RVP

List of Typical Skills For a Regional Supervisor Resume

1

Skills For Regional FP&A Supervisor Resume

  • Strong knowledge of financial services industry products, services and financial planning
  • Effective personal presence and ability to influence through training and personal interactions
  • Experience managing vendors and service providers
  • Maximize profitability through the effective utilization of assets and site resources, and identifying additional revenue opportunities
  • Established skill learning multiple client proprietary systems
  • Related work experience required
  • Develop and implement effective data collection plans
  • Continuously innovate organization and work processes to improve efficiency and effectiveness
  • Maintaining an up to date knowledge of the relevant regulations, codes of practice and adhering to these at all times
2

Skills For Regional Risk Supervisor Resume

  • Working knowledge of Broker/Dealer regulatory issues, and Ameriprise hybrid model, supervisory policies, procedures and systems
  • Responsible for staffing decisions, including interviewing, hiring, mentoring, and disciplining management level team members
  • CET 4 level in English listening, speaking, writing and translation
  • Assist in reviewing existing services, specifications, processes, productivity levels and quality control to secure and increase the efficient use of resources
  • Promote and support team spirit among staff by facilitating communication and problem solving
  • Handles all HR issues to include interviewing and hiring
3

Skills For Foster Adoption Regional Supervisor Resume

  • Measure client satisfaction by meeting with the client on a regular basis and escalating findings and solutions to Client Services Director
  • Five years supporting a banking or legal client in similar services within a national account environment
  • Familiarity with current team building practices and techniques
  • Travel 45-75% depending on territory size, number of RPs and need for on-site oversight
  • Medium work: Exerting up to 60 pounds of
4

Skills For Regional Exploration Supervisor Resume

  • Works with Regional Manager to gain understanding of Regional
  • Lead, guide, and train staff, interns, and/or volunteers performing related work; as appropriate to area of operation
  • Conduct process improvement utilizing project reports
  • Write sections of training guides and manuals
  • Lead training sessions of field staff
  • Provide front-line supervision to an advisor’s practice while modeling exemplary leadership behaviors
  • Provide employees with developmental opportunities and continuous training
5

Skills For Regional LRP Supervisor Resume

  • Responsible for performance reviews and HR issues concerning staff
  • Manage operating costs and understand P&L statements
  • Manage the succession planning and development process for site based management and supervisory roles
  • Organization ability and team management
  • Support in ensuring that pre-determined output specifications and key targets are met for the region’s portfolio of buildings. Advising on payroll issues concerning employees within a specified geographic area under postholder’s responsibility (i.e. include overtime, absence etc)
  • Assist in the management of employees to include: undertaking disciplinary investigations in line with company policy; undertaking initial recruitment interviews for Facilities positions; assist in the motivation and leadership of employees
  • Contact Center Operations or WFM experience (preferably supervisory.)
  • Experience in with WFM Tools; IEX, eWFM, CMS, Canvas, Avaya, Geotel, etc
  • Proven performance, able to meet compliance, quality, and productivity metrics
6

Skills For Stations Regional Supervisor Resume

  • Proven ability to work well in a high pressure/target driven environment
  • 3-5 five years of direct Supervisory experience
  • RN or Medical Graduate with at least 5+ years acute care hospital experience
  • Clinical Documentation Experience
  • Assist in the recruitment and induction of employees within the specified geographic area
  • Assist in undertaking regular site and service inspection tours and identifying areas on non-adhered to quality standards as appropriate Security Specific Ensure levels of compliance and licensing is maintained in terms of SIA and ACS legislation and accreditation
  • Ensure quarterly Loadmaster list is posted and current in each location at the start of every quarter
  • Manage special projects and committees
  • Perform other functions as indicated by the Director, Stations, Stations City Mgr or Stations Regional Mgr
7

Skills For Regional Project Controls Supervisor Resume

  • Exhibit ability to manage multiple projects and departments
  • Proficiency in Microsoft Word and Excel are required
  • Manage 25+ staff employees
  • To provide HR support for all team members within your region including; sickness/absence reporting, annual leave, performance management, appraisals, disciplinaries etc
  • Previous experience with facilities, property management, or property maintenance
8

Skills For FP&A Regional Supervisor Resume

  • To ensure all team members have the necessary training to be able to perform within their role
  • Carry out regular visits to team members
  • Communicate with owners, Asset Managers and Corporate Personnel as required, adequately document commitments, approvals etc. for the property’s files
  • Facilitates day-to-day oversight for delivery of services within policy and established protocol within multiple sites
  • Ensure contractual obligations are met by identifying, recommending, and/or developing quality improvement strategies through the evaluation of staff performance standards and project performance measures
  • Provide time sensitive Ad hoc reports as requested by management
  • Compile, interpret and summarize data for review
  • Ensure quality customer service for internal and external customers
  • Evaluate systems and data to improve quality control and process improvements
9

Skills For Supervisor Regional Operations Resume

  • Complete personnel actions, employee evaluations and monthly reports
  • Report issues, problems and concerns to the Business Unit Manager
  • Ensure communication of policy and program updates
  • Broad knowledge of human services programs
  • Carefully monitor and project field data collection progress, cost and quality
10

Skills For Regional Supervisor for the Area Resume

  • Lead efforts to investigate and resolve data collection performance problems
  • Review and develop project specific reports
  • Word independently with minimal supervision
  • Available to travel for one week or more several times yearly
  • Series 7, 24, 65/66 , OH State Securities License
  • Act as interim RP when a branch office is without a leader due to transition or leave of absence. Conduct the supervision of all advisor practices in the office while the leader is replaced. Ensure appropriate supervision continues while the office is in transition
  • Plans, schedules and manages the work of the assigned units
  • Provides guidance and direction to employees in the resolution of daily problems and issues

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