Regional Manager Retail Resume Sample

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Sandy Mayert
114 Powlowski Bridge,  Boston,  MA
+1 (555) 706 7637

Work Experience

Retail Regional Manager
12/2015 - PRESENT
New York, NY
  • Demonstrates the company’s core and growth values in performance of all job functions
  • Able to complete business immersion. Lead a deep dive into licensee’s business performance to help identify opportunities in strategy, execution, and performance, which leads to improved productivity
  • Learns the furniture retail industry as a whole to establish a strong understanding of Ashley’s products and their positioning in the marketplace, as well as the processes and procedures in how the business is operated
  • Meeting or exceeding sales targets and controlling operational expenses
  • Supports and coaches Store Managers to increase their store‘s profitability
  • Adopts a strategic view of the stores while ensuring the tactical and fiscal integrity of his/her store portfolio
  • Actively monitors customer satisfaction and feedback systems to drive continuous service improvement
  • Creates a service culture by ensuring all activities are centered on the customer
  • Creates a culture in all stores, where all store activity and assets are viewed as vehicles for showcasing and driving Brand equity
Retail Banking Regional Manager
04/2010 - 08/2015
Phoenix, AZ
  • Influencing the digital formats of key retailer's (TML’s as appropriate) using Gore’s digital assets
  • Primary areas of focus are: Internet Lead Conversion, Digital Advertising, Database Marketing, Websites, Social Media and Reputation Management
  • Responsible for all Digital related training to support Ford & Lincoln dealerships
  • Serve as a digital liaison between Ford, FordDirect, FCSD, and FMCC at the regional level
  • Provide strategic direction for Regional Digital Trainer and Digital Performance Manager
  • Serve as the official escalation point when a dealer is not executing and or resisting digital change
  • Provide support (linkage) to Field MA Digital Retail Marketing Manager and National Retail Digital Manager
  • Assist with establishing ongoing target dealer criteria to ensure resources are allocated towards delivering results to achieve national Digital Objectives
  • Monitor dealer performance on lead response time and quality and take actions to improve
Regional Retail Aftersales Manager
05/2005 - 12/2009
Philadelphia, PA
  • Monitor daily dashboards on advertising effectiveness
  • Improve efficiencies and deliver more traffic, leads and sales at a regional level
  • Reinforces the bank’s mission, vision and values by serving as a culture agent, motivating employees to achieve higher standards and promoting a commitment to excellence in service, sales, knowledge/learning, and technology-driven products and processes
  • Responsible for the development and realization of NCR’s Food Drug & Mass Merchandising (FDMM) POS solutions in the North America (NAMER) region
  • Reinforces the bank's mission, vision and values by serving as a culture agent, motivating employees to achieve higher standards and promoting a commitment to excellence in service, sales, knowledge/learning, and technology-driven products and processes
  • Lead up to 12 Retail Business Development Managers (RBDMS)
  • Serve as the the key point of contact between Retail HQ and field leadership
  • Lead RBDMs for Company Owned stores in a matrix structure


Argosy University - Tampa Campus
1999 - 2004
Bachelor's Degree in Business

Professional Skills

  • Excellent Negotiating & influencing skills
  • Strong organizational skills, self motivated and focused on meeting deadlines, and can multi-task in a fast paced environment.
  • Progressive branch operations or sales management experience in the financial services or banking industry
  • Excellent understanding of Retail processes
  • Demonstrate competence in Presentations & public speaking
  • Experience required in related field (i.e. Sales, Sales Operations, Retail etc.)
  • Strong knowledge of Retail business processes and operations

How to write Regional Manager Retail Resume

Regional Manager Retail role is responsible for database, events, retail, training, recruiting, security, compensation, planning, reporting, design.
To write great resume for regional manager retail job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Regional Manager Retail Resume

The section contact information is important in your regional manager retail resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Regional Manager Retail Resume

The section work experience is an essential part of your regional manager retail resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous regional manager retail responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular regional manager retail position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Regional Manager Retail resume experience can include:

  • Excellent collaboration and communication skills at all levels in the organization
  • Demonstrated leadership ability and excellence in sales with at least 5 years retail management experience
  • Motivates and inspires store teams to achieve targets, develop effective sales plans, strategies and remove obstacles/barriers for success
  • Monitor the P&L reports for each store and develop effective ways to fill in any gaps between actual performance and company projections
  • As needed, cover high-priority customer appointments for both initial design appointment and service
  • Deliver a consistent elite and quality customer experience for sales, install and service

Education on a Regional Manager Retail Resume

Make sure to make education a priority on your regional manager retail resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your regional manager retail experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Regional Manager Retail Resume

When listing skills on your regional manager retail resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical regional manager retail skills:

  • Strong analytical, problem solving, business planning and influencing skills
  • Strong oral and written skills and engaging presenter
  • Work closely with Sales and General Managers to effectively build relationships with independent owners
  • Experience in building, managing, leading and motivating a sales force to ensure future growth
  • Highly skilled in leading dynamic retail teams and coaching, mentoring, and developing top talent through servant leadership
  • Valid driver’s license and vehicle

List of Typical Experience For a Regional Manager Retail Resume


Experience For Retail Regional Manager Resume

  • Implementing the Premio concept in service centers and conducting the annual process of quality certification
  • Establishing long term business relationships with service points
  • Ensure management, reporting and presentation of sales and cost plans
  • Conduct regular reviews of KPIs and implementing the necessary measures in order to achieve the sales plans / costs
  • Focus on sales and marketing activities directed at end users at points of service franchises

Experience For Retail Banking Regional Manager Resume

  • Act as strategy consultant for individual activities at points of sale in accordance with the Premio franchise agreements
  • Preparation of annual business plan at Premio points of sale
  • Support Premio networks at points of sale
  • Implement Premio quality standards
  • Identify areas for improvement and provide training to employees and owners in the Premio network (client service, sales approach, displays, marketing initiatives)
  • Deploy marketing campaigns

List of Typical Skills For a Regional Manager Retail Resume


Skills For Retail Regional Manager Resume

  • Leadership experience of a remote workforce
  • Able to build & evolve strong business relationships
  • Deliver training and coaching for all RBDMs within a geographical area
  • Positively influences all business stakeholders by offering suggestions and ideas on ways to improve operations and processes
  • Assure optimum sales volume and market share is achieved through the effective motivation and proper guidance of region’s personnel, while remaining within approved budgetary guidelines
  • Provide the company with market intelligence regarding competitive activity; changes with key direct retailer’s financial personnel or strategic status: new business opportunities and other information to necessary to the company to succeed within the region
  • Be capable of Influencing change
  • Lead RBDMs for Independently Owned stores, with a direct reporting relationship

Skills For Retail Banking Regional Manager Resume

  • Identify operational inefficiencies and process improvements
  • Expert in P&L management and KPIs
  • Build engagement with others
  • Exceptional communication skills; articulate, can ‘think on your feet’, expertly present to an audience in person and on paper, effectively listens and recognizes the value of others perception. Initiates open dialogue and candid discussions
  • Stable and very successful company. Fortune 200 with a “family” feel
  • Work closely with District and General Managers at the operations level

Skills For Regional Manager of Retail Performance Operations Resume

  • Act as the key authority on retail initiatives,
  • Reinforces the bank’s mission, vision and values by serving as a culture agent, motivating employees to achieve higher standards and promoting a commitment to excellence in service, sales, knowledge/learning, and technology-driven products and processes
  • Lead FO by example, aligning them on the best practices and Brand standards, representing and supporting the Levi’s Brand and values
  • Conduct ongoing risk analysis’s and make direct recommendations to limit security vulnerabilities
  • Take a proactive approach to the business trends and needs and share commercial insight on the market with the Store director LSE, Local market RD’s and the Senior Director Outlets & Asset Recovery
  • Taking Leadership on driving regular training & collaboration with DGM’s, RIG Ambassadors, DM outlet specialists, DM’s & SM’s
  • Ensure FO Franchisees’ compliance to Levi’s standards, as defined in the agreement

Skills For Regional Retail Aftersales Manager Resume

  • Coaches and Develops to Drive Results through a Process
  • Drive the bank’s Community Reinvestment Act Program through participation in community and bank events as well as involvement in local organizations
  • Support national accessory group’s efforts with incentives, port packages, new model launch activity, point of purchase, new accessory product ideas and sales process improvement activities at the retail level
  • Recruit and hire high performing teams. Strategically evaluate talent on team and develop plans for retention. Create an environment that encourages professional growth, fosters inclusivity, and Align’s core values. Act as a coach to the store managers and as a resource to each store employee to help inspire the success of each store
  • Responsible for outlining a comprehensive recruiting and training program for store managers to follow. Work closely with retail trainers to ensure each store is successful in their training

Skills For SVP Retail Regional Manager Resume

  • Provide support to Store Managers and proactively make improvements in our stores to ensure store is running smoothly with respect to facilities and store repairs, IT, security and merchandising
  • Ability & comfort having business discussions (Cash Flow Analysis, ROI, P&L) and asking the right business questions
  • Self-starter who enjoys working independently in a fast paced and rapidly expanding marketplace
  • Recruit, hire and properly onboard (including licensing) and train new talent for your team
  • Comply with all safety policies, regulatory practices and procedures. Report all unsafe activities to the VP Managing Director and HR Business Partner
  • Deliver frequent coaching and performance evaluations to each of your SmartHome Pros

Skills For Senior Manager, Regional Retail Operations Resume

  • Ensure customer standards of excellence are being met with frequent ride-alongs with your team members
  • Manage the schedule to ensure customer confirmations and minimize customer appointment rescheduling
  • Ensure your team has appropriate inventory levels in that all products and equipment are managed according to company policy
  • Conduct regular store visits, be highly involved in new store launches and provide weekly reports to business partners
  • Monitor KPIs, and metrics, and put in place any necessary changes to achieve successful results
  • Collaborate with business partners on all projects that affect the stores
  • Proficient with Word, Excel, OneNote and PowerPoint

Skills For Retail Regional Manager Outlet Resume

  • Drive for and achieve daily, weekly and monthly install goals and KPIs
  • Conduct weekly team meetings and build team culture
  • Develop product relationships between Vivint and our retail partners
  • Conduct systems installations, service calls an inventory of company products and equipment
  • Maintain and set the example of an ideal professional appearance

Skills For Retail Partner Stores Regional Manager Resume

  • Provide business updates to leadership and share best practices
  • Answer questions and resolve concerns with honesty and integrity
  • Manages, develops and leads district and branch management teams; approves incentives, expense reports, and other personnel and compensation matters
  • Drives branch sales and performance and provides strategic direction focused on the continued growth and development of assigned branches and districts within the region
  • Sound knowledge of marketing, sales, financial, managerial and leadership principles with strong knowledge of banking operation practices, policies, products and applicable regulations
  • Analyze trends, processes and procedures and develop innovative and effective solutions for improved performance

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