Project Support Officer Resume Sample

4.5
11 votes
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Casandra Dietrich
17591 Don Place,  Boston,  MA
+1 (555) 916 5936

Work Experience


Project Support Officer / Administrator
06/2016 - PRESENT
Philadelphia, PA
  • Supporting product development projects with accurate tracking of project deliverables and financials
  • Specification, implementation and provision of a reports and dashboards
  • Performing data analysis based on management requirements
  • Support R&D program/project managers and functional/line managers in applying critical project management tools and processes
  • First- and second-line support for project management related tools
  • Administration of Master data in the RPPM tool; data quality monitoring and assurance
  • Preparation and execution of tool and process trainings
  • Support Programme Oz, which includes the new PLM, Assortment Planning and Pattern System roll out, with high focus on software implementation, process review and change management
Project Support Officer
06/2013 - 03/2016
Chicago, IL
  • Support our Programme Managers in the tracking and management of key risks and issues
  • Be responsible for monitoring project schedules and budgets, preparing progress reports, and liaising with key stakeholders
  • Drive everything forward from planning to implementation, influencing the efficiency and cost-effectiveness of the project
  • Support with monthly programme level reporting across programmes and projects
  • Have the ability to project manage smaller projects in line with the standard methodology to time, cost and budget, delivering the agreed outcomes and benefits
  • Complete post-project evaluations to capture key success and learning points for future projects
  • Manage and analyse information on the progress of the project, using Excel and other bespoke databases
Project Support Officer Nordics
09/2009 - 12/2012
Philadelphia, PA
  • Previous experience in a PSO/PMO capacity
  • Excellent understanding and working knowledge of the main Office tools (Word / Excel / Powerpoint / MSProject / Outlook)
  • Strong understanding and more advanced skills with XL
  • Knowledge of Prince2 and project framework (PMF/TMF) desirable
  • Team Foundation Server (TFS) desirable
  • All employees are also responsible for supporting and implementing the company’s policies and procedures around the Health and Safety, Security, Quality and Business Continuity arrangements that apply in their role/work function. Full details of these policies and procedures are available on SharePoint
  • Occasionally playing a contributing role during the business development phase - providing expertise and support for the sales effort, and managing bid project activities as required, ensuring ‘deliverability’ of proposed projects. Also playing a key role in the ongoing management of the Pearson VUE relationship with clients

Education


University of Minnesota, Morris
2004 - 2009
Bachelor's Degree in Management

Professional Skills


  • Microsoft Word, Excel, PowerPoint, Outlook and SharePoint skills are essential with skill and experience using Project Online as a preference
  • High organisation skills, ability to self prioritise, conscientious, possessing a strong work ethic and high personal levels of integrity
  • Excellent oral communication skills with an ability to deal tactfully and effectively with people at all levels
  • Excellent organisational skills and the ability to prioritise workload
  • Proven skills in processing budget related documentation, IT requests, team purchases, briefing notes
  • Able to work to challenging deadlines; excellent organisational and planning skills
  • Demonstrated problem solving, research and analytical skills and capacity to present information and data in a logical and coherent manner

How to write Project Support Officer Resume

Project Support Officer role is responsible for research, analytical, microsoft, negotiation, word, powerpoint, excel, analysis, printing, payroll.
To write great resume for project support officer job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Project Support Officer Resume

The section contact information is important in your project support officer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Project Support Officer Resume

The section work experience is an essential part of your project support officer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous project support officer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular project support officer position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Project Support Officer resume experience can include:

  • Strong co-ordination skills with demonstrated experience supporting a project team
  • Sound administrative skills and experience, including the ability to work under pressure and meet deadlines
  • High level interpersonal skills and the ability to sustain effective relationships at all levels of the organisation including at the management level
  • Demonstrated ability to communicate effectively both in writing and verbally with project leaders, managers, colleagues, researchers, and external stakeholders
  • Desire to develop good project management skills
  • Aptitude to monitor and evaluate systems and to look for improvements. Good communication skills are important to be able to co-ordinate with different teams

Education on a Project Support Officer Resume

Make sure to make education a priority on your project support officer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your project support officer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Project Support Officer Resume

When listing skills on your project support officer resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical project support officer skills:

  • Manage and prioritise workload and time effectively and changing priorities
  • Effective interpersonal skills with ability to establish and maintain effective working relationships
  • Good Excel, Word and PowerPoint skills, experience in MS Project would be an advantage
  • Excellent organisational skills with ability to prioritise, multi-task, achieve business goals and meet deadlines
  • Good in negotiation and communication skills, analytical thinking, and comfortable dealing with timeline
  • Demonstrated problem solving, research and analytical skills, and capacity to present information and data in a logical and coherent manner

List of Typical Experience For a Project Support Officer Resume

1

Experience For PMO Project Support Officer Resume

  • Demonstrated ability to manage the recording and tracking of documentation and experience using documentation management systems
  • Prior knowledge of the property development process in NSW and experience working in or engaging with Local Government would be beneficial but is not mandatory
  • Demonstrated ability and willingness to generate improved solutions to complex problems and resolve complaints using creativity, reasoning and past experience
  • Assisting in the production of consultant and subcontractor contracts ensuring all documents are finalised prior to departure
  • Demonstrated capacity to handle administrative arrangements for meetings including preparation and distribution of agenda, briefing notes and taking of minutes
  • Experience of working in any of the following: Programme Office, Project Office, Programme Support, Programme Administration, Project Administration or similar
  • Demonstrate independence and confidence in decision making, implementation and problem solving
2

Experience For Project Support Officer / Administrator Resume

  • Experience of working in accordance with a recognized project management methodology
  • Good working knowledge of Microsoft Project
  • Experience working in technical and admin support related project
  • Working experience in a similar position
  • Experience providing administrative support to and coordination of compliance requirements for, DFAT funded programs
  • Can build strong working relationships with your team, branch and key stakeholders
  • A demonstrated background in providing administrative support
  • Experience in dealing with financial spreadsheets
  • Previous experience of working in a project support role
3

Experience For Project Support Officer Nordics Resume

  • Experience in providing a broad range of administrative and project support services to senior level management
  • Experience using the full Microsoft Office suite
  • Experience of working with external partners and funders inc ERDF/EU
  • The ability to manage conflicting deadlines and priorities
  • IT literate with the ability to use Microsoft office software. Experience of using Excel, Word and
  • Experience of working within project administration or office administration
  • Experience with using SAP for purchase orders, invoices and expense claims
  • Essential Experience & Qualifications
  • Good commercial sense and pragmatic approach
4

Experience For Project Support Officer, Commercial Affairs Resume

  • Previous experience in a resource environment
  • Processing of ad-hoc and month end invoicing in Project Accounting in a timely fashion
  • Organising meetings and booking of meeting rooms, as per requests received from the team
  • Typing and formatting electronically sent correspondence and updating programme and project documents
  • Updating and reviewing reporting spreadsheets with the Framework Manager/s
  • Providing day to day administrative support for the programme and project team (updating various change documents, RAID, project plans etc)
5

Experience For Erdf Project Support Officer Resume

  • Taking and relaying messages for the team
  • Checking progress of the work packages with the project resources, and reporting this to the project manager in an analytical and structured way
  • Supporting Bid Managers and assisting the Framework Manager/s
  • Conducting trainings for R&D program/project managers and functional/line managers in using project management tools and processes
  • Updating and collating documentation and records to ensure the delivery of key initiatives
  • Scanning / Photocopying / File management
  • Listening as well as Questioning
  • Assisting HPMS on operational topics
  • Building a trauma-informed NSW public sector
6

Experience For Project Support Officer Resume

  • Developing our Aboriginal senior leaders
  • Supporting our newest Aboriginal recruits
  • Maintaining human resources records and files for staff
  • Completing all project office documentation to support IT and Change projects
  • Understanding of standard project methodology i.e. Prince2
  • Promoting best practice and process improvements within the support role
  • Assisting the project manager in Safety, Health, Environment & Quality (SHEQ) related items in the assigned hangar
7

Experience For PMO Project Support Officer Resume

  • Contributing to and following an agreed Performance and Development Plan (PADP), ensuring the agreed objectives are achieved
  • Ensuring projects are delivered to the agreed, base-lined parameters of time, cost and quality by executing activities to agreed parameters
  • Following standard processes and methodology, using agreed tools as prescribed
  • Reporting of project progress through regular standard processes and templates to agreed timing requirements
  • Engaging with members of the Project team to ensure weekly and monthly project reporting is completed on time
  • Contributing to and complying with business continuity plans
  • Engaging and participating in Team and Management meetings as appropriate
8

Experience For Project Support Officer / Administrator Resume

  • Providing general ad-hoc support for programme and projects as and when required
  • Reporting into PMO Manager / PMO Lead
  • Undertaking activities on multiple concurrent projects
  • Ensuring team and departmental resources are utilised efficiently
  • Liaising with 3rd party suppliers as necessary
  • Monitoring project implementation and provide report analysis
9

Experience For Project Support Officer Nordics Resume

  • Tracking of the RAID Log
  • Working knowledge of computer systems, processes and PC Desktop applications
  • Driving continuous improvement of Program Management related methodologies and tools
  • Ensuring Grant funding claims are made and awarded with Innovate UK
  • Supporting Applications Project/Programme Governance
  • Set-up projects in Project Accounting including client, task numbers, key member and funding ensuring accuracy of data at all times
10

Experience For Project Support Officer, Commercial Affairs Resume

  • Preparation of meeting papers, typing up of meeting notes and keeping accurate files in accordance with SharePoint programme library structure
  • Aptitude for learning quickly and operating under instruction during training period
  • Liaise with metallurgists regarding change orders, update funding in Project Accounting as required
  • Project cost management including cost tracking and reporting
  • Maintain relevant areas of Re’s Intranet and Internet, including updating and co-ordinating regular reviews of site content

List of Typical Skills For a Project Support Officer Resume

1

Skills For PMO Project Support Officer Resume

  • Experience in similar role with strong computer skills
  • Able to work on own initiative, capable of managing time effectively and prioritising workload
  • Strong organisational skills and flexibility
  • Good analytical skills, structured and methodical approach, highly organised
  • A positive attitude combined with excellent interpersonal skills
  • Strong organisation skills, ability to work to deadlines and use initiative to solve problems
2

Skills For Project Support Officer / Administrator Resume

  • Strong Excel skills, ability to manipulate data
  • Excellent stakeholder engagement skills and the ability to work at all levels across project and programmes
  • Strong communication skills to manage business stakeholders, with the ability to tailor the message to the audience
  • Good interpersonal skills, capable of team working within a large multi-functional organization
  • Good personal/communication skills and customer care mentality
3

Skills For Project Support Officer Nordics Resume

  • Strong communication skills, both oral and written and able to communicate at all levels
  • Good numerical and project financial skills
  • Have strong project support skills
  • Demonstrated project and stakeholder management skills
  • Proven skills in data analysis
4

Skills For Project Support Officer, Commercial Affairs Resume

  • Strong administration and communications skills
  • Project management skills, including keeping momentum in projects and providing regular feedback on progress to stakeholders
  • Proficient computing skills, including Microsoft Office applications
  • High level administrative and secretarial experience including diary and workload management, proven capacity to manage filing and submission systems
  • Demonstrated experience working co-operatively in providing a team with high level administrative and project delivery support
  • Experienced and confident in dealing with staff at all levels, able to develop good working relationships with project managers
5

Skills For Erdf Project Support Officer Resume

  • Experience working within a high-paced environment with competing demands and priorities
  • Knowledge of, and a good understanding of the research environment in which the University and Born in Bradford operates
  • Good standard of general education, literate and numerate with experience of working office systems or in office environment desirable
  • Work effectively independently, within a team or across teams
  • Proven experience as a project/programme support officer, gained within a financial service environment
  • Demonstrated experience providing high level support to a Senior Manager and projects, within a fast paced and complex environment
6

Skills For Project Support Officer Resume

  • Demonstrated experience in providing services with a ‘customer first focus’ to a wide range of internal and external stakeholders
  • Experience on remediation projects and strong understanding of the financial advice remediation process is desirable
  • Proven effective stakeholder engagement and management
  • Able to communicate confidently and effectively with different business functions and senior executives
  • Have willingness to develop leadership, co-ordination, motivation, negotiation and dispute resolution skills
  • Organising meetings, preparing materials and distributing in good time, taking notes and following-up actions
7

Skills For PMO Project Support Officer Resume

  • Understanding of finance/accounting terminology and practices, and experience providing support for budget related activities
  • Developing knowledge and expertise of Project Good Practice through personal development and Continual Professional Development
  • Experience in researching, coordinating, interpreting and synthesizing information from a wide variety of sources across diverse business areas
  • Experience of working with and in project teams, being a team player who can balance need, risk and pragmatism when developing solutions to common problems
  • Experience with handling various database structures used for Project Planning and Tracking
8

Skills For Project Support Officer / Administrator Resume

  • Experience of interpreting and processing data to produce reports
  • Experience of working with groups of people e.g. group facilitation, running meetings
  • Experience of setting up and maintaining stakeholder networks
  • Needs to have at least 3 years’ experience of supporting a large scale programme, preferably including Agile development/delivery
  • Excellent knowledge of budget management, monitoring and reporting for EU-funded projects (preferably ERDF)
  • Experience in using Excel to an Advanced level, including the use of macros would be a distinct advantage
  • Raise purchase orders for the Projects Team and ensuring approvals are received prior to issuing to subcontractors
  • Good or developing multi-tasking abilities
  • Experience with managing SW tools used for time writing
9

Skills For Project Support Officer Nordics Resume

  • Experience with Project Planning and Tracking Methods
  • Practical experience in analyzing and optimizing Project Support Processes
  • Demonstrated ability to develop a range of documents including plans, reports and briefing papers
  • Good understanding of project lifecycle
  • Experience of building activity lists and plans
10

Skills For Project Support Officer, Commercial Affairs Resume

  • Competent and experienced in using MS Project
  • Experience of working in a change team or within projects or programmes
  • Knowledge and experience of working with commercial and project control IT systems
  • Experience of working on multiple concurrent activities
  • Experience of project/activity reporting
  • Experience of updating project documents i.e. RAID log, highlight report
  • Experience in providing high quality administrative support to a Senior Executive
  • Relevant qualifications or equivalent experience in providing high level executive support and administrative services
  • Experience in working in infrastructure projects, ideally transport projects

List of Typical Responsibilities For a Project Support Officer Resume

1

Responsibilities For PMO Project Support Officer Resume

  • Well-developed communication and liaison skills in both written and spoken English and Bahasa Indonesia
  • Highly IT Literate (Intermediate/Advanced Word & Excel skills)
  • Develop and manage good working relationships
  • Experience with Industry standard office management tools like Excel, Word, PowerPoint, Mind mapping
  • Experience in working with multi geography & multi-cultural environment
  • Risk process facilitation – risk register established, prioritised and maintained. Driving mitigation actions within the team
2

Responsibilities For Project Support Officer / Administrator Resume

  • Dialer management PDS experienced is valuable
  • Train and develop staff on policies, procedures and business systems in order to contribute to the efficient, effective and compliant operation of the business
  • Significant experience (6+ years) in developing Capability Definition Documentation with CASG
  • Operational experience in a land environment would be highly advantageous
  • Road and bridge construction experience
3

Responsibilities For Project Support Officer Nordics Resume

  • Experience with a range of documentation in a Defence acquisition environment
  • Be effective in your communication and engagement with internal and external stakeholders
  • The ability to operate across organisational boundaries – in a matrix-style organisation
  • Operate within the governance rules of the business and the Programme
  • Make effective use of the project management library and maintain the integrity and version control of all key project and programme documents
  • Excellent knowledge in MS Office 2016 (Outlook, PowerPoint, Word)
  • Program coordination/administration, business and/or secretarial training or experience
4

Responsibilities For Project Support Officer, Commercial Affairs Resume

  • Relevant experience in providing a high level of management support and coordination
  • Analyzing and reporting to the project manager on the cost / risk of the project in relation to the budget and explaining identified discrepancies
  • Supporting Program/Project Managers in deploying tools and related way of working to the project teams
  • Ensuring transparency and consistency of project pipeline for NPI/SW/NTI projects via regular reporting and monitoring of KPI’s
  • Monitoring project schedules and budgets, preparing progress reports, and liaising with key stakeholders
  • Ensuring data quality and maintenance of all project life cycle related tooling
  • Liaising with our finance team regarding the preparation and approval of invoices and authorisation of funds requests
  • Scheduling of engineer recourse to meet the requirements of para 3 above
  • Assisting project manager as point of contact towards customer on operational topics
5

Responsibilities For Erdf Project Support Officer Resume

  • Preparing work requests for requested changes, reports on project status, invoices etc
  • Working closely with project teams to implement project personnel administration requirements
  • Working as part of tender teams to provide high level administrative and proposal support
  • Understanding of project management principles and methodology
  • Understanding the organisation's goals and objectives
  • Managing Project change logs
  • Managing the production and maintenance of plans related to specific programmes/releases
  • Liaising with central PMO to ensure approach consistency and feed high level updates to Risk/Issues Lead
6

Responsibilities For Project Support Officer Resume

  • Learning & Inquisitive
  • Assisting the knowledge enhancement and training division though coordination and management of workshops
  • Managing the Nominal Defendant Database and Allocation process
  • To complete the process for booking subcontractors on site; including submitting visitor request forms, completing SMPs and booking escorts
  • Responsible for tracking, forecasting and reporting project finances, under guidance from the PM
  • Book off-site meeting rooms, ensuring that Motor is getting the most competitive rates and that the costs have been internally authorised
  • The preparation of briefing notes to support informed decision making and planning
  • Preparation of contract and technical documentation including work orders, variations and the processing of payments for contracts
  • Familiar with the control of incoming and outgoing documents and correspondence and its importance of distribution to the correct people
7

Responsibilities For PMO Project Support Officer Resume

  • Provide assistance to staff including the coordination of travel, processing of security clearances, timesheets and leave
  • Under direction, the execution of specific project management tasks and activities, including maintenance of project documentation and reporting
  • Under direction, the execution of specific Project Management Office (PMO) tasks and activities, including analysis of project delivery and reporting
  • Co-ordinating contractors / booking site visits on SC cleared sites
  • 5) Preparing and handling quotation enquiries from the large & varied customer groups
  • The coordination, monitoring and reporting for key activities across the Division
  • Ideal/recognized accounting qualification or actively working towards
  • Support Project Manager in relation to providing information for internal and external audits including any follow-up actions
8

Responsibilities For Project Support Officer / Administrator Resume

  • Routinely engaging and communicating with key business and Client stakeholders
  • Some understanding of the role of local authorities, particularly in relation to Housing and Regeneration
  • Coordination of information gathering, production/formatting/quality review of regular and ad-hoc reports
  • Responsible for monitoring & control of the assigned projects
  • Assist with project administration in Oracle Project Accounting
9

Responsibilities For Project Support Officer Nordics Resume

  • Assist project managers with printing and collation of reports
  • Closure of projects in Project Accounting
  • Maintain financial documents in project files including client orders, invoices
  • Weekly filing of timesheets and leave forms
  • Administration of sample storage system ensuring relevant documentation is in place
10

Responsibilities For Project Support Officer, Commercial Affairs Resume

  • Be familiar with service contracts for security and building maintenance
  • Provide support to on-boarding of programme and project team members, ensure kit and software is in place and day 1 activities are planned as appropriate
  • Daily contact and tasks setting with the Programme and Project Managers
  • Carry out receipting activities for Projects and Operations team when required
  • Record purchase orders and invoices within the SAP accounting system
  • Introduction and support of new IT and ad hoc processes e.g. Packaging requests, storage requests, etc
  • Responsible for maintaining the critical project controls, such as the plan, risk log, and other project documentation in line with defined standards

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