Project Manager, Digital Resume Sample

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Joany Funk
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Work Experience


Project Manager, Digital Marketing
01/2017 - PRESENT
Phoenix, AZ
  • Working experience in project management preferably in marketing, creative or digital
  • Position requires a combination of digital workflow expertise, project management skills and the ability to lead cross-functional teams against a defined project work plan
  • Motivate and lead cross-functional teams is essential
  • Strong interpersonal and communication skills (written and oral) with the ability to work effectively with a wide range of constituencies in a diverse community
  • Work in fast-paced team environment and flexibility to accommodate demanding projects schedules
  • Heavy Internet user, both personally and professionally
  • Create traditional and digital media content such as photographs, video and audio recordings
Digital Experience Project Manager
06/2010 - 09/2016
New York, NY
  • Lead digital strategy and content creation for the website along with the CTO and Chief External Relations Officer
  • Assist in deployment of short- and long-term social media strategies and social media content creation including the creation of editorial calendars and creative content for all digital channels
  • Work with Adobe Creative Suite, video, etc. to create collateral
  • Day to day social media over site
  • Directly support the Customer Interaction Process sub-lead and team with digital customer interaction process design, development and implementation for the CS Re-Platform project
  • Support the Digital customer interaction functions as it relates to processes within the Call Center (CCC), Business Customer, (BCD), and Customer Programs & Services (CP&S)
  • Identify critical customer interaction processes in all the CS Re-Platform workshops and represent the Digital area with expertise to find design solutions that are cost efficient and meet future business requirements of customer service
  • Interface with the enterprise business and IT digital teams to facilitate planning, communicate new or changing digital capability neeeds and review documented requirements with the enterprise digital teams to ensure delivery of commitments during the CS Re-Platform project
  • Ensure the elements of process ownership governance are met including supporting strategy development, documenting and implementing processes, prioritizing change, comparing performance, and assuring compliance and business continuity
Digital Workflow Project Manager
07/2003 - 12/2009
Dallas, TX
  • Support efforts for the various groups related to digital customer interaction processes
  • Supprt efforts to re-engineer, reform, optimize, and create sustainable business processes for Customer Service and financial management that can be incorporated into comprehensive enterprise technology solutions that meet current and future Customer needs
  • Lead, facilitate and participate with cross functional teams and across SCE during all key activities related to, planning, design, implementation, Go-live, and stablization
  • Keep key stakeholders informed including executive sponsors, process owners, functional leads, and direct reports to functional leads
  • Initiates, designs, and manages the compilation of program communications; identifying outreach potential, and promoting philanthropic and collaborative support of the program. Contributes to the development and assists in the management of content on the program’s website and monitors all changes and additions to the editorial content
  • Develops project plans and associated schedules with integrated activities from the internal Core Team, internal R&D Team, internal Test Team, and the external partners performing digital development functions
  • Manages internal teams and executes project according to the plan using both internal and external development and testing resources
  • Tracks activities of external development partners and facilitates integration of their work with internal processes

Education


University of California, Los Angeles
1999 - 2003
Bachelor's Degree in Market Research

Professional Skills


  • Prior experience leading technology projects, the ability to create and manage project deliverables and changing timelines while successfully mitigating risk
  • Strong organizational skills including attention to detail and multi-tasking skills
  • Excellent communications skills (written and verbal) including presentation and speaking skills
  • Exhibit strong influencing skills to effectively drive project / program efforts
  • Accept and meet critical deadlines with strong planning and organizational skills
  • Strong influencing skills with the ability to establish relationships with stakeholders at all levels in the organization
  • Excellent written and verbal customer-facing and internal communication skills

How to write Project Manager, Digital Resume

Project Manager, Digital role is responsible for software, integration, database, presentation, procurement, credit, training, security, reporting, design.
To write great resume for project manager, digital job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Project Manager, Digital Resume

The section contact information is important in your project manager, digital resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Project Manager, Digital Resume

The section work experience is an essential part of your project manager, digital resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous project manager, digital responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular project manager, digital position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Project Manager, Digital resume experience can include:

  • Demonstrate strong communication and interpersonal skills with both technical and non-technical communities and support teamwork across many diverse groups
  • Proven experience delivering project/program reporting, procedures and for identifying and implementing best practices
  • Experience with 2 + years of experience managing medium to large, complex projects using a disciplined approach to project management
  • Drive the design of the digital user experience, meeting customer experience standards
  • Experience in direct/ online consumer marketing or relevant customer experience focused role(s)
  • Proactive to learn new skills and new trends

Education on a Project Manager, Digital Resume

Make sure to make education a priority on your project manager, digital resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your project manager, digital experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Project Manager, Digital Resume

When listing skills on your project manager, digital resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical project manager, digital skills:

  • Excellent communication skills are a given, outstanding listening skills are necessary
  • Good communication skills, able to articulate complex messages very clearly, with demonstrated ability to engage, advise and inspire executives
  • Can demonstrate strong scope-writing skills for multiple different campaign types, as well as vendor scopes, per week
  • Relevant experience as a project manager (e.g. digital experience, user experience, customer online experience, or other web projects)
  • Strong documentation skills creating systems diagrams, wireframes, and requirements documentation
  • Excellent planning and organisational skills and the ability to multitask

List of Typical Experience For a Project Manager, Digital Resume

1

Experience For Project Manager, Digital Marketing Resume

  • Strong in development methodologies, including strong skills for issue resolutions
  • Proven experience in managing large, complex projects, preferably in the eCommerce/Digital space
  • Effective at coordinating and driving multi-task project plans and schedules, issue tracking and issue resolution
  • Experience using Jira, particularly for managing projects and reporting
  • Proven track record of leading project teams from inception through launch of a product, or leading multi-disciplinary teams is required
  • Maintain a close working relationship with the E-commerce, Operations, Marketing, Customer Experience and Technology teams
  • Strong understanding of digital marketing and social media landscapes
2

Experience For Digital Experience Project Manager Resume

  • Experience utilizing Scrum or Agile development frameworks
  • Resource plan and schedule in work depending on work types, time required and priorities
  • Demonstrable experience working across digital output worktypes
  • Good time keeping & attendance
  • Takes full ownership of “best practices” in the Digital Experience area, covering the whole strategic footprint
  • Experience in multiple project management methodologies including traditional waterfall, agile and SCRUM
3

Experience For Digital Workflow Project Manager Resume

  • Strong knowledge of Agile development practices (especially Scrum) methodologies and tools
  • Experience gained from an internal client operations function / department, creative agency, content agency, internal agency or production agency
  • Writing project documentation (including but not limited to scope of work, project plan, project timeline, maintenance log and technical documentation.)
  • Understanding of Agile software development methodologies, preferably Scrum
  • Understanding of the entire lifecycle of IT development projects
  • Liaising daily with all relevant parties on project status
  • Using project management process and tools, manage resources, budget, timeline, task delivery, task dependencies, risks, changes, and approvals
  • Developing project plans at a task, milestone and resource level
4

Experience For Project Manager Digital Marketing, Treatment Resume

  • Assist in organizing and maintaining digital files and organizing printed documentation
  • Creation and maintenance of program reporting, implementing necessary procedures to support program practices
  • Proactively drive projects and hold multiple parties accountable for hitting their deliverables while keeping the project on the critical path
  • Coordinate the design, documentation and training of supporting business process
  • Use risk management and contingency planning to ensure projects remain on track, driving the team to identify solutions / options
  • Support pulling together any reporting and MI and report back to the business
  • Maintain an understanding of digital media and advertising trends and research industry-related media
  • Ensures all deliverables are completed on time, on budget, and developed according to development processes and quality expectations
  • Working under general direction, anticipates and mitigates technical and project problems and proactively influence cross-functional organizations and management to reduce project risk
5

Experience For Project Manager, Digital Market Readiness Resume

  • Responsible for leading business and technology projects that support the Airgas eCommerce platform
  • Expertise in Microsoft Project, issue tracking software, and/or other online project management tools
  • Ensure customer/sales/care tools and training/awareness materials are created and delivered
  • Produces accurate task based budgets using a designated Project Management tools
  • Owns the scope of assigned projects, ensuring that all the work that has been scoped and budgeted can be delivered
  • Provides project update reports and status reports ensuring regular communication with the client and internal teams
  • Lead project kick offs involving all relevant parties
6

Experience For Project Manager Digital Development Resume

  • Manage internal expectations, escalating where required
  • Ensure billing is processed and completed in time for month-end and any month-end forecasts are submitted on time
  • Be responsible for delivering accurate briefs into and out of SDL across all digital formats
  • QA of all produced work into design team ensuring they are correct to brand guidelines and specs
  • Act as a brand ambassador and brand guardian –challenging where appropriate
  • Coach and mentor more junior members of the team, offering support as required
  • Handles complex long-term focused projects involving multiple disciplines or business units of the customer
7

Experience For Project Manager, Digital Product Management Resume

  • Participate in and/or lead internal project Core Teams
  • Creates and conduct formal presentations of project status and proposals to appropriate management
  • Usages of associated software tools to perform these functions are required (e.g. MS Project)
  • Direct necessary activities, inform management of progress, highlight and communicate risks, and ultimately delivery project, based on agreed upon project timeline. Verify timelines, status, dependencies, and roadblocks across multiple projects on rapid timelines
  • Identify areas of improvement, including communication, project team composition, and project risk assessment and mitigation
  • With project management roles
  • Manage project pipeline; create and follow project plans and schedules, and execute on plans
  • Coordinate project plan, timeline, deliverables and go-live with various teams, including other Digital (including Merchandising, Marketing/Analytics, Creative) and IT Teams
  • Able to communicate effectively in both technical and business environments; demonstrate excellent written and oral communication skills; work in a collaborative, innovative, flexible and team-oriented environment
8

Experience For Aeon Project Manager & Digital Librarian Resume

  • Partner with Product and Business teams to develop and drive the Project Roadmap
  • Manage and lead cross-functional business / technology teams to achieve committed project scope and deliverables on time, within budget and with high quality
  • Manage work relations and deliverables with 3rd party partners, internal IT, and internal business teams
  • Ensure clear communication of project status and keep management informed of problems which could negatively impact the project
  • Develop and maintain all applicable project documentation, including: Project Budget, Scope, Schedule, Milestones, Issues/Risks, Status updates, Communication plans and Contingency plans
9

Experience For Intelligence Digital Platform Proposal & Project Manager Resume

  • Project Management experience with the ability to comfortably work in a fast paced, often ambiguous and event driven environment
  • Experience managing and operating in geographically distributed work groups Demonstrated ability to communicate effectively to multiple levels of management both in writing and orally
  • Strong understanding of web / mobile development processes and project management methodologies
  • Environment management activities – including triage and support across all scrum teams
  • Proficient in Microsoft suite of products, including Word, Excel, PowerPoint, Visio and MS Project
  • Work to improve the project management discipline and capabilities within Vail Resorts’ technology ecosystem
  • Support and inspire customer, internal McGraw Hill and partner teams to determine key requirements, coordinate deliverables, answer questions, and deliver required services efficiently
  • Effectively align team members and communicate project status, delivery dates and project risks in a professional manner. Simultaneously, delegate tasks and make team members accountable for their work assignments, and execute on project plan tasks
10

Experience For Digital Demand Generation Project Manager Resume

  • Set up and maintain collaboration tools, project plans, budgets, contracts, dashboards and other artifacts to successfully manage projects
  • Be able to work independently and as a member of a team with minimal supervision on multiple client projects
  • Ensure contractor responsibilities are met per specifications and on time
  • Develop proprietary Mobile Wallet solutions that can be either used as Synchrony’s own brand or be white labeled and integrated with clients’ existing mobile app
  • Integrate Synchrony’s products with clients’ e-commerce solutions

List of Typical Skills For a Project Manager, Digital Resume

1

Skills For Project Manager, Digital Marketing Resume

  • Good account management and service oriented skills
  • Excellent verbal and written communication skills that are adaptable across numerous organizational functions and levels
  • Experience in web Customer Experience (CX), User Experience (UX) and preferably some User Interface (UI) design for transactional websites
  • Experience managing multiple projects with multiple deadlines involving multiple cross-functional teams with competing priorities
  • Exceptional PowerPoint skills with an ability to inspire through compelling narratives
  • Intensive project management experience with a solid understanding of process analysis/workflow
2

Skills For Digital Experience Project Manager Resume

  • Manage multiple projects of various types and timelines simultaneously, efficiently and effectively
  • Proven work experience as a project manager is desired
  • Be a strong hands-on, rubber-meets-road type that can organize and operate multi-faceted projects
  • Effectively evangelize new methodologies
  • Highly proficient project management skills; a leader who can anticipate potential risks and issues
  • Understanding and experience with enterprise Web CMS and preferably Sitecore
3

Skills For Digital Workflow Project Manager Resume

  • Experience procuring, launching, and operating ECRM solutions
  • Experienced in managing and motivating multiple internal and external parties
  • Strong understanding of the digital marketing space and project management methodologies
  • Experience working in digital marketing or a media agency
  • Experience in working with multi-geographically based teams and working with global teams
  • Experience managing with a wide range of stakeholders, including technical teams
  • Experience with managing digital creative campaigns including websites, banner ads, and social media content
4

Skills For Project Manager Digital Marketing, Treatment Resume

  • Experience managing all aspects of the web development software lifecycle required
  • Oversee and control product scope definition working with the business clients and external vendors to prioritize all enhancements
  • Define assessment criteria by working with financial partners to quantify opportunities and prioritize accordingly
  • Is a strong advocate for agreed Ways of Working (WOW) and explains and enforces process where possible across the digital practice
  • +5 years project management experience managing digital design and production – ideally in an agile environment
  • Experience and understanding of the creative, design and production process
5

Skills For Project Manager, Digital Market Readiness Resume

  • Strong interest in working with Cloud Technology Services and Solutions
  • Decisive, ability to multi-task, determine priorities and move between various tasks and work independently
  • Strong customer focus to delivery the right quality for our customers
  • Detailed knowledge of all the major business processes and associated functionality in the Digital Experience domain
  • Experience in system and process implementations across multiple organizations
  • Digital project management or related experience
  • Experience with Agile / Scrum and Waterfall methodologies
  • Taking the initiative and the lead for identifying and resolving issues
6

Skills For Project Manager Digital Development Resume

  • Engaging the team on an ongoing basis to identify project issues, project risks, contingency plans and implications and manage those activities
  • Tracking development progress and reporting status
  • Identifying potential risks and developing risk mitigation plans
  • Working knowledge of Search Engine Optimization tactics IND13
  • Adhering to a structured, project management methodology
  • Maintaining and encourage open lines of communication between groups/functional areas/team members
  • Designing and build processes and controls to integrate new digital capabilities sustainably into the business of CTR
  • Understanding of Cloud Services and Solutions implementation methodologies, processes and disciplines is an advantage
  • Setting Up & Planning Projects
7

Skills For Project Manager, Digital Product Management Resume

  • Ensuring proper escalation and resolution of project issues
  • Create, lead and manage all aspects of a project, including planning, communication, scheduling, and meeting ownership from ideation to execution
  • Support the operational running of the team and be proactive in giving feedback on processes, implementing and maintaining where required
  • Provide consulting and guidance on project initiatives including business case preparation and developing creative/alternative approaches to problem resolution
  • Provide recommendations on project scope by assessing requirements changes, determining and conveying impact on budget, time and risk
  • Serve as the Digital Marketing point person organizing our Go-To-Market strategic planning to meet key milestones
  • Integrate project plans at program level creating estimating models as required, refines plan and manages performance against it
  • Selects external vendors and third parties (consultants, off shoring, outsourcing) and manages the relationships at the program level
8

Skills For Aeon Project Manager & Digital Librarian Resume

  • Integrate project plans at project level, creating estimating models as required, refine plan and manage performance against it
  • Display a passion for partnering and collaborating across the organization
  • Drive and support Strategic Business Plan updates through deck compilation, task tracking, documentation and detailed project/milestone planning
  • Assist Director of Digital Marketing and Channel Managers with holistic holiday planning from August through December each year
  • Create marketing activation communication forum to keep Merchandising/Business Units apprised of our cross-channel strategy at all times
  • Support the Business Development team by streamlining marketing involvement for any partnership expansion opportunities
9

Skills For Intelligence Digital Platform Proposal & Project Manager Resume

  • Formalize the operating model through which we partner with Business Units to increase visibility of the eCommerce Digital Marketing team
  • Plans, estimates and controls cost for assigned projects ensuring accurate tracking of spend
  • Responsible for engaging and managing external suppliers, from both a procurement and a delivery perspective
  • Approves expenses for project resources working on assigned projects (every week) ensuring that inaccuracies are caught and incorrect submissions are rejected
  • Drive collaboration between in-game communications, CRM, Consumer Marketing, and Digital Marketing teams
10

Skills For Digital Demand Generation Project Manager Resume

  • English, Russian, Ukrainian languages working proficiency
  • Translates business goals into appropriate DX solutions while assessing feasibility and optimization of the solution for our customers
  • Work to meet several deadlines without sacrificing attention to detail/accuracy
  • Broad knowledge and understanding of social and digital channels; PESO model and ability to measure results within each space
  • Social media monitoring & measurement tools, such as Brandwatch, Talkwalker, Sprinklr or Sysomos
  • Solutions oriented-ability to think fast and move quickly, leading the team to find the right offerings to meet customer need
  • Knowledge of key creative work tools and systems. Understanding and appreciation of digital first mantra
  • Determine organizational and financial feasibility of the project, including the completion of the business case as appropriate
  • Recommend best solutions to upper management based on understanding of business issues

List of Typical Responsibilities For a Project Manager, Digital Resume

1

Responsibilities For Project Manager, Digital Marketing Resume

  • Coordinate activities and resources across the software development, editorial/content, creative and sales teams to ensure that solutions are successfully delivered
  • Experience managing custom software development projects
  • Experience in HTML5, Excel and PowerPoint, Ad serving platforms, Adobe CC
  • Experience if managing agencies and third party relationships
  • Strong knowledge of managing integrated content
  • Fluent in English and skilled in verbal and written communications
2

Responsibilities For Digital Experience Project Manager Resume

  • Technical experience; web projects highly preferable
  • Work with Marketing to integrate the brand strategy into a dynamic, personalized digital experience
  • Act as a champion for operational excellence and relentlessly drive for a best-in-class consumer experience
  • Agency or similar experience required
  • Hold daily production meetings to run through daily priorities and update the team
  • Build a strong relationship with the creative, design and production teams
3

Responsibilities For Digital Workflow Project Manager Resume

  • Flexible, with ability to prioritise and adapt quickly to changes as necessary
  • Working with creative agencies and client to take master campaign assets or guidelines and extend across channels and markets as required
  • Provide pre-sales support to the Sirius sales organization by meeting with potential customers and describing our solutions and project approach
  • Provide leadership and drive innovation of Xylem Treatment’s digital marketing strategy as it relates to global corporate sales goals
  • Create and manage program level documents including scope, milestone level
  • Ensure the design, development and testing of the systems solutions
4

Responsibilities For Project Manager Digital Marketing, Treatment Resume

  • Supports with the planning for simple video and animation projects
  • Ensures the identification of risk and mitigation planning for all assigned projects
  • Facilitate project meetings, set meeting agendas, and track tasks and issues to closure
  • Facilitate contact between Sirius and the customer to take responsibility for maintaining a high level of satisfaction
  • Drive management and execution of a portfolio of projects with focus on achieving the online strategic goals of Global Customer Support
  • Gather creative assets and business requirements
  • Assess business requirements and design new solutions based on deep knowledge of 3D technologies
  • Interact in an international team and cross-functional organization with Business Stakeholders, 3D Business Experts and Project Managers
5

Responsibilities For Project Manager, Digital Market Readiness Resume

  • Manage development teams at external vendors and agencies
  • Assist in the adoption of Manulife’s flagship digital solution for intermediaries (Manutouch) and related technology initiatives
  • Capacity to lead without authority
  • Dedication to continuous and incremental improvements
  • Work on large and small scale projects that have a direct impact on the company
6

Responsibilities For Project Manager Digital Development Resume

  • Drive projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and / or escalate as needed
  • Identify ways to improve and streamline business process
  • Work with other project delivery teams to deliver complex products
  • Demonstrate a proven track record of excellent project management, bringing the ability to quickly implement structure in place to manage work in a dynamic complex environment
  • Have excellent communication, problem solving and influencing skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes
  • Strong presentation skills, verbal and material creation
  • Take part and lead all phases of a project’s lifecycle, Discovery, Definition, Design, Development and Deployment
7

Responsibilities For Project Manager, Digital Product Management Resume

  • Create project charter and scope, phases, tasks, assignments, dependencies, and target dates
  • Work with development teams to continuously improve product ownership and other agile processes
  • Understand and communicate the requirements of our products as we scale and continue to develop
  • Build and groom product backlog(s)
  • Create and groom short, medium and long-term product roadmaps and get internal agreement with key stakeholders
  • Direct hands on experience with writing user stories, grooming product backlogs and coordinating/prioritizing conflicting requirements in a fast paced, ever changing environment
  • Fluent in English and skilled in verbal and written communication
  • Retrieves and documents scope detail in robust and effective SOWs
  • Robust business acumen and ability to prioritize work based upon financial impact
8

Responsibilities For Aeon Project Manager & Digital Librarian Resume

  • Attend meetings and prepare notes
  • Manage legal approval process
  • Maintain project issue logs
  • Works with other resource groups as necessary to coordinate basic maintenance (e.g., text revisions and graphic replacements) and updates to websites and/or applications
  • Build a global social media presence plan for local Treatment marketing teams to execute; educate local marketing, product management and commercial teams on successful content creation and execution techniques for LinkedIn, Twitter, Facebook, YouTube, etc.
  • Develop, maintain, and manage detailed project plans and action item logs
  • Ensure product requirements documentation and use cases are created to clarify project scope and objective
  • Identify resource constraints across other work streams and projects to mitigate risk
9

Responsibilities For Intelligence Digital Platform Proposal & Project Manager Resume

  • Ensure project results are tracked and monitored
  • Drive the launch strategy definition and execution
  • Explore possible integrations of Aeon with ArchivesSpace container management and Harvard Depository’s inventory management system
  • Supports with the production of robust and well-presented client proposals in response to new business briefs
  • Identifies resource needs on assigned projects, utilizing an accurate understanding of the specialisms required to deliver strong strategic, creative, social and digital work
  • Ensures that resources are booked through established resource management process
  • Produces accurate and realistic timelines for assigned project work
10

Responsibilities For Digital Demand Generation Project Manager Resume

  • Engages appropriate resources to ensure viability checks are conducted on all proposals assigned
  • Ensures that roles and responsibilities are clearly defined and communicated for all identified stakeholders and resources
  • Defines Key Performance Indicators (KPI’s) for online
  • Measures and manages activities against key KPI’s. Delivers programs to meet core financial goals
  • Roadmap a product’s requirement set through an MVP release and post-launch iterations
  • Willingness to adapt to new tools, systems, and environments
  • Digital Creators / Project Managers / IT

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