Project Delivery Manager Resume Sample
Anastasia Schumm
2911 Nadia Street,
Los Angeles,
CA
+1 (555) 128 7575
Work Experience
Project Delivery Manager
07/2017
-
PRESENT
Boston, MA
- Coordinate activities of the matrixed resources assigned to projects within the program
- Identify program interdependencies and qualifying change impact
- Backup the BDM, as required, at the workgroup and steering committee level
- Coordinate and produce reports, minutes, actions, change notices and other information for Workgroup and Steering committee meeting
- Experience in a similar role within a technology focused organization
- A track record of delivering high value IT infrastructure projects with a rigorous attention to detail
- Project Management qualified (PRINCE2, PMI etc.)
- Excellent communication skills: Able to write reports, interpret design diagrams and to present on available options
SAP Project Delivery Manager
07/2014
-
04/2017
Houston, TX
- A solid background on Data Center technologies
- Experience in a similar role within a technology focused organization
- Experience in supplier relationship management within a service framework including SLA, KPI and OLA management
- Engage, build and sustain relationships with internal and external stakeholders to ensure all activity delivers greatest value
- Process driven, structured and analytical approach
- Thorough understanding of the principles of Service Management and experience of fronting complex and diverse IS systems in a service-focused organisation
- Broad technical expertise and the ability to apply functional knowledge to complex and diverse issues
Infrastructure Project Delivery Manager
03/2009
-
01/2014
Detroit, MI
- Knowledge of managing performance with third parties or internal delivery teams within a service frame work, including SLA, KPI and OLA management
- Responsible for delivery of client projects from planning to execution and testing
- Perform business requirement gathering, design and execute a project plan, manage project risk, conduct user workflow training, and document details for future support
- Interface with clients during projects including frequent onsite meetings
- Coordinate with Client Success Managers to understand client needs, and work with Specialists to properly execute the project
- Manage internal and external expectations on all aspects of project
- Lead multiple projects of varying sizes at any given time
Education
Walla Walla University
2004 - 2008
Engineer's Degree in Engineering
Professional Skills
- Experience and proven skills in managing a team of highly qualified people
- Proven skills and experience in Project portfolio Management
- Strong negotiating skills for working with stakeholders
- Experience/strong understanding of budgeting/expense management
- Superior coaching, influencing, negotiation and elicitation skills
- Experience in understanding customer priorities, strategy and business processes
- Experience in telecom - specifically financial tracking experience and knowledge of large wireless projects
How to write Project Delivery Manager Resume
Project Delivery Manager role is responsible for leadership, communications, software, managing, design, procurement, finance, presentation, microsoft, security.
To write great resume for project delivery manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Project Delivery Manager Resume
The section contact information is important in your project delivery manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Project Delivery Manager Resume
The section work experience is an essential part of your project delivery manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous project delivery manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular project delivery manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Project Delivery Manager resume experience can include:
- Strong learning ability, possess strong verbal and written communications skills, including effective presentation skills
- Mature individual with the ability to influence, lead discussion and good problem resolution skills
- Proven experience with project budgeting and reporting
- Proven experience in working with project and development teams
- Prior experience in complex projects delivery
- Ensures that the project team collaborates effectively with all IT colleagues
Education on a Project Delivery Manager Resume
Make sure to make education a priority on your project delivery manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your project delivery manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Project Delivery Manager Resume
When listing skills on your project delivery manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical project delivery manager skills:
- Excellent communication (written & verbal) and influencing skills at all levels of the organisation
- Understanding and effectively communicating across multiple languages and cultures an advantage
- Has solid experience with CAPEX / OPEX planning and budget monitoring
- Solid experience leading projects and application solution design efforts
- Strong understanding of the IT service catalogue and the roles & responsibilities attributed to all IT departments wherein MSD operates
- Proven experience in project coordination in a fabrication environment
List of Typical Experience For a Project Delivery Manager Resume
1
Experience For SAP Project Delivery Manager Resume
- Good knowledge of payments standard processes, project management, system implementation and post implementation processes, waterfall or Agile project methodology
- Excellent client facing skill, verbal and written communication skills and the ability to interact professionally with diverse group of stakeholders
- Working to assign priorities and release the software on schedule and within budget
- Developing and maintaining good working relationships with internal stakeholders, other internal groups, the management team, and clients
- Knowledge and experience working with Big Data and Cloud technologies
2
Experience For Senior Project Delivery Manager Resume
- Validate all Operational Acceptance Documentation throughout the project life cycle including costs
- Create effective work relationships across different levels of stakeholders from various disciplines
- Experience in Insurance Projects is a definite advantage
- Proven track record overseeing multiple interdisciplinary public transportation programs/projects simultaneously
- Technology experience
- Proven track record in project delivery within budget/time
- Experience with application delivery in an international context
- Supporting and initiating business development and proposal activities for the Rail & Transit Engineering group in Vancouver
- Working with assigned LOB(s) to understand application needs, and providing assistance where appropriate
3
Experience For Infrastructure Project Delivery Manager Resume
- Defining and managing the project, scope and budget (Statement of Work), coordinate and follow up
- Managing change from cost to delivery and keeping stake holders informed
- Overseeing & managing production support is a key responsibility here
- Collaborating with the leadership team to assist with system planning, design, development and deployment activities for assigned projects
- Managing a multidisciplinary team and work closely with the Client
4
Experience For UK&I Delivery & Innovation Centre Project Delivery Manager Resume
- Acting as 1st escalation point when issues arise with FIS/Clear2Pay resources / services
- Working with business stakeholders to understand and document functional requirements for assigned projects
- Resolving complex design/project execution issues through the development of innovative solutions with the engineering teams, as required
- Interface with manufacturing personnel, purchasing personnel (etc.), on material status and production planning issues for the flawless execution of projects
- Defines, or assists to define, automated and manual solutions,including business process reengineering
- Create reporting and deliver updates regarding project performance
5
Experience For IT Program Manager / Project Delivery Manager Resume
- Responsible for achieving the gross margin as agreed during the bid review
- Coordinates staff in multiple countries with the emphasis oncoaching and mentoring
- Develop and execute release management plans including systems documentation, training activities and communications to end-users for assigned projects
- Lead in the engagement of applications within the assigned LOB(s) through the three stages of the onboarding process
- Ensure all Learning Lab in-class game runs are setup per standard setup and delivery procedures for internal and external clients
6
Experience For Project Delivery Manager AT&T Resume
- Manage the Learning Lab’s delivery calendar
- Sound understanding of operator business drivers and technology
- Mentors project management and engineering staff throughout the Massachusetts Office
- Partner with business and tech stakeholders on tech initiatives, including management of project intake process
- End responsibility for making sure the solution works in the customer environment as described in contractual documents
- Detailed reporting on project performance (services delivery, estimate to complete, resource management, etc.)
- Participate in the divisional strategic planning process and the establishment and implementation of strategic initiatives
- Ensure project managers are communicating to all necessary IS operational teams
- Support Go-No go decisions and make recommendations to senior management on what the right approach is for the organisation – highlighting risks
7
Experience For Factorlink Online Project Delivery Manager Resume
- Champions the One IT Operating Model
- Manages project risks, including the development of contingency plans
- Lead and develop a high performing team of subject matter experts
- Able to take ownership of issues/tasks and apply Project Management best practices
- Detail and results-oriented and ability to work independently to strict timeframes
- Analyses, defines and documents business requirements and drives or assists in the review, development, documentation and implementation of business policies, practices and procedures
- Clarify customer problem statements and validate customer value of a solution to accelerate Autodesk Consulting’s understanding of requirements and improve time and quality of solution proposals
- Coordinate and execute Autodesk Consulting’s proposal process, including clarifying customer needs, writing or reviewing contracts, and validating proposals before delivery to customer
- Leading and owning oversight of project delivery work and collaborating with teammates on larger initiatives
8
Experience For Technical Project Delivery Manager Resume
- Providing subject matter expertise on project work when representing the department in projects and other meetings
- Developing and leveraging relationships within the organization and across the enterprise to advance the program within your assigned Lines Of Business (LOBs)
- Native fluency in Cantonese and English
- Coordinate with operational areas/subject matter expert’s solutions achieve project objectives and are supportable
- Outstanding record of project management success preferably in Capital Markets, both in results achieved and in use of professional methodology especially using Agile approach with an intermediate to advanced level understanding of Market Risk, P&L Attribution, and Market Risk Capital
- Develop, document and implement standard setup and delivery processes and procedures for Learning Lab digital learning tools and simulations and provide training as needed to faculty, TA’s, and Executive Education delivery staff
9
Experience For Project Delivery Manager, Dubai Resume
- Lead in-class delivery of the Learning Lab’s long-form, multi-day simulations in the role of Simulation Facilitator or TA
- Work alongside the development team to ensure new solutions meet the standard operational needs of the team
- Efficiently integrate the region and business groups’ project delivery strategy
- Company’s expectations for quality, schedule, and budget
- Participate as an active member of company’s management team
- Facilitate site survey/readiness activities in support of CSR’s
- Engage in Sales opportunities well in advance of contract signature to ensure thorough capture of client requirements and hold a project kick-off as early as possible
10
Experience For Project Delivery Manager Specialist Temporary Assignment Spanish\english Resume
- Prepare and deliver client program plan to ensure accurate expectations are set and advise clients of any critical project milestones
- Provide and arrange support across regions for global programs
- Lead the Manage all customer Complex Service Requests (CSR)
- Provide input to the process to to support continued service improvements
- Perform a variety of complex analytical tasks in support of one or more contract programs
- Work closely with program managers and engineering management to ensure alignment of project objectives, program strategy, technical solutions and resource allocations
List of Typical Skills For a Project Delivery Manager Resume
1
Skills For SAP Project Delivery Manager Resume
- Self-motivated with the ability to effectively operate in a dynamically changing matrix environment
- English fluency required, along with excellent English written and verbal communications skills
- Operates and leads effectively in a matrix environment
- Excellent customer/stakeholder communications skills
- Banking experience, preferably with experience in risk projects. At least 3 years of project management experience
2
Skills For Senior Project Delivery Manager Resume
- Excellent communication skills (oral and written/ French and English) and the ability to interface with all levels of the organization
- Strong experience in Project Management processes including SDLC, Agile Methodology
- Strong experience in Project Management tools including, MS Project, MS Office Suite, CA Clarity or similar tools
- Gain a strong understanding of our clients Employee Share plans and build a strong technical ability to manage systems used to administer the plans
- Highly developed problem solving and stakeholder management skills
- Good to have Nokia internal tools experience (IPM, IFM, SAP)
- Extensive Project Management experience and proven track record of bottom line delivery
- Effectively coaches, counsels and builds teams
- Uses leadership skills to resolve a wide range of issues in creative and practical ways to satisfy internal and external customer needs
3
Skills For Infrastructure Project Delivery Manager Resume
- Effectively manage, control and escalate issues
- Advanced MS Excel, MS Visio skills
- Software skills: Microsoft Office, V21, Salesforce, Microsoft Project
- Proven experience with methodologies
- Experience in developing procedures, tools and end user training material as well as in delivering formal training
- Excellent attention to detail in proof reading, balancing and reconciling data
- Demonstrates both tactical as strategic thinking and creative problem solving in response to position IT as a tool for supporting the business
- Experience working across cross-functional teams setting clear expectations ensuring that team member are aligned and demands are balanced and reasonable
4
Skills For UK&I Delivery & Innovation Centre Project Delivery Manager Resume
- Demonstrable experience driving process change, implementing new ideas and gaining buy-in from colleagues across the business
- Experience leading large teams of 50+ resources including both onshore and offshore teams
- Extensive experience contributing as a direct resource, and managing others on enterprise software deployments
- Experience deploying and delivering Cloud based services/projects
- Experience managing/influencing multiple teams and capabilities to deliver complete complex project scope
- Experience in process re-engineering and mapping
- Excellent understanding of project management scheduling SW tools (Microsoft Project, Visio, Daptiv PPM or similar PPM solution)
- Work with demanding stakeholders and develop strong working relationships
- On-going development of the Service Introduction process and associated methods/techniques adhering to ITIL good practice principles
5
Skills For IT Program Manager / Project Delivery Manager Resume
- Experience in monitoring and analysing business performance
- Experience participating in steering committees and stakeholder management
- Solid understanding of internal business partner’s business, services and organization
- Experience of the use of 3rd party Data Center providers and managing vendors for delivery
- Extensive experience of managing stakeholders on senior management level in a global context
- Candidates to have background/experience in a Joint Venture or Alliance working Environment
- Experience with SDLC, STLC, and testing methodology
- Proven track record of successfully delivering business change
6
Skills For Project Delivery Manager AT&T Resume
- Flexible and self-motivated working style with strong personal ownership for quality of work and impact
- Experience having managed at least 2 SAP implementations / deployments
- Strong background in requirements gathering process; i.e. Business Systems Analyst
- Superior knowledge in user stories writing, estimation and prioritization techniques
- Experience managing large (5+) teams of Professional Services individuals
- Experience of full life cycle projects from initial scoping through to delivery
- Experience managing Enterprise level customers
- Experience of working with near-shore development teams
- Digital Marketing or Digital Commerce experience
7
Skills For Factorlink Online Project Delivery Manager Resume
- Experience delivering infrastructure automation solutions
- Select and develop project/ program managers with high potential talent, possessing key attributes that drive effectiveness
- Experience leading highly complex and across multiple businesses and processes
- Experience making decisions without perfect information
- Excellent problem-solving and analytical capabilities
8
Skills For Technical Project Delivery Manager Resume
- Experience troubleshooting in a SaaS environment with an assertive deploy schedule
- Possess strong understanding of enterprise software implementation
- Revenue or business opportunities gained from implementing effective process improvements
- A broad IT background with experience in Robotic Process Automation and analytics technologies
- PMP trained or equivalent Project Management experience
- Six Sigma trained or equivalent experience
9
Skills For Project Delivery Manager, Dubai Resume
- Candidates to have background/experience in Water Industry
- Microsoft office experience (in particular Access, Visio, Excel and PowerPoint)
- Digital / eCommerce experience
- Proficient experience in risk, issue and change management
- Maintain effective operational relationships with vendors and ensure they deliver to contractual obligations and deliverables
- Experience in large global organisation
- Strong time management discipline with ability to deliver to tight timelines
- Experience of Finance, Customer Service, Procurement or BPO type transitions
- Provide timely guidance to a project/program manager based on instinct and effective interpretation
10
Skills For Project Delivery Manager Specialist Temporary Assignment Spanish\english Resume
- Experience of Finance, Customer Service, Procurement or BPO type projects
- Proven track record of delivery of programs and change management
- Previous project delivery experience
- Experience in software/system deployment projects
- Strong ability to resolve conflicts between members of project team or as needed throughout the organization
- Experience in a technical field
List of Typical Responsibilities For a Project Delivery Manager Resume
1
Responsibilities For SAP Project Delivery Manager Resume
- Manage technical execution of 3-4 small to mid-sized enterprise projects ($200k-1M). This includes defining and tracking work around systems engineering, software/hardware development, test/QA and final release/deployment on customer networks/platforms
- Strong client facing skills and experience to work with C-level
- A good command of spoken and written English and strong ability to engage in detailed technical discussions
- Strong platform design administration experience in Wintel, VMware ESX
- Experience managing teams and delivering large scale projects
- Experience in delivering multiple, dynamic business improvement projects
- Recent project management experience working with matrixed technical teams (min of 3-4 years)
- Recent experience managing costs, budgets and schedules for concurrent projects
2
Responsibilities For Senior Project Delivery Manager Resume
- Demonstrate or play back your understanding
- Demonstrate creative approaches to problem solving, innovation & issue resolution
- Experience in managing the technical delivery of wastewater non-infrastructure projects
- Strong understanding of AECOM’s corporate operational model and Business Line services
- Enable efficiency through just enough process, helping to define and improve processes used on projectsEDUCATION & EXPERIENCE
3
Responsibilities For Infrastructure Project Delivery Manager Resume
- Demonstrate communication proficiency, time management, thoroughness, and technical capability
- Ensure that the service can be managed, operated and supported in accordance with the requirements and constraints specified within the service design
- Ensure Operational Acceptance Criteria are documented, signed off and validated
- Analyse, negotiate, validate, reconcile and communicate change requirements considering respective impact on different business operations
- Provide business understanding to the other members of the System Administration team and share knowledge/experiences
- Five (5) or more years’ of experience managing, coaching and developing a team of five or more
4
Responsibilities For UK&I Delivery & Innovation Centre Project Delivery Manager Resume
- Ensure successful transition to the project and contributes to preparing, organising and validating the project launch
- Five (5) or more years’ of experience successfully managing large IT projects and programs
- Five (5) or more years’ of experience in technical and/or business management
- Ensure project deliverables are implemented on time, within budget and with good quality
- Establish and maintain influential and effective relationships with key partners, customers and support areas
5
Responsibilities For IT Program Manager / Project Delivery Manager Resume
- Establish and maintain influential and effective relationships with key stakeholders, customers and support areas
- Client Net Promoter Survey results on the success and effectiveness of the Project Delivery department
- Experience of Business service centre type project implementation
- Consulting and coaching customers on Agile, implementation and Hybris marketing best practices
- Working with Project Board on the project team who is responsible for managing requirements
- Keeping the team on track with the Agile process and adapting it as necessary for the given project context
- Keeping the team focused on meeting their goals and objectives
6
Responsibilities For Project Delivery Manager AT&T Resume
- Tracking and reporting the project status to customer and hybris management teams
- Recommending and implementing improvements to current processes for efficiency and quality purposes
- Providing up-to-date and accurate data which can be relied on for critical business decisions
- Managing all team resources towards goals and objectives
- Monitoring project’s revenues and costs
- Delivering projects on time, within scope, to budget and to a high quality
- Understanding of how SaaS integrations work
- Working with Core Product Development and CS staff to identify, track, and assist in scheduling these enhancements
- Tracking project financial and quality metrics, resources allocations vs. actual billable and non-billable hours, as well as revenue forecasting
7
Responsibilities For Factorlink Online Project Delivery Manager Resume
- Accurate project scoping, appropriate planning and timely execution of deliverables avoiding any surprises
- B.S. Electrical Engineering, Computer Engineering, or Software Engineering
- Track record of managing project and/or implementing AWS services in a variety of distributed computing, enterprise environments
- Lead client-facing discussions, as needed, to assist in communicating the scope, risk, and purpose of deploying these enhancements
- Establish and take ownership of reporting and communicating progress to Senior Management and key stakeholders within Qantas
- A collaborative and professional approach to building open and trusting relationships, to achieve project outcomes
- GDC PM assigns and schedules GCs for Pre-Con walks by logging into IFM and entering required information
- Adept and understanding customer needs and facilitating consensus
- Superior knowledge of: CI/CD, TDD, Pairing, Automated Testing, and Agile Games etc
8
Responsibilities For Technical Project Delivery Manager Resume
- Expert in the assessment of business objectives, formulating solution options, and driving stakeholder support
- Roll-up reporting associated with these enhancements for CS and executive tracking purposes
- Provide technical oversight for and coordination of multidisciplinary technical teams to achieve project objectives, ensuring quality of project deliverables
- Accountable for planning and management of the virtual team and all associated tasks
- Manage the delivery of several project portfolios to and different requesting organizations / customers within the Volvo group
9
Responsibilities For Project Delivery Manager, Dubai Resume
- Overall responsible the delivery of the projects according to commitments in all aspects: Scope, Quality, Time and Cost
- Maintain overall plan and forecasts of projects for capacity and delivery planning
- Technical and logistical consulting to support customer teams in NAM in LAT market
- Orchestration of all transactional roles handling those solutions throughout the supply chain
- Project documentation in PM database (HERA) for monitoring and measurement purposes
10
Responsibilities For Project Delivery Manager Specialist Temporary Assignment Spanish\english Resume
- The CM audits unaccepted CR WP’s based on original scope acceptances to ensure timely billing of all CR’s and informs the GDC PM and NAM Market PM
- Flexibility in working hours to accommodate NAM business hours and project schedule
- Pass 100% of company, compliance and regulatory training
- No financial losses accrued due to negligence or not demonstrating appropriate control
- Advanced degrees in computer science, engineering or business
- Have a keen understanding of team dynamic and able to help the team to resolve team conflicts
- Visit customers on sites (travelling) as needed
- Be willing to work irregular hours as required
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