Performance Analyst Resume Sample

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Work Experience


Senior Performance Analyst
12/2015 - PRESENT
Detroit, MI
  • Collate, extract, interrogate, analyse data and generate insights + make recommendations
  • Provide aggregated reports on key performance metrics
  • Provision of executive reporting, collation of information, commentary, creation of insight packs as required
  • Ad-hoc analysis of Digital Performance overview trends over last 3 years, key influencers, forecasts against plans for future
  • Present complex information in a confident and compelling manner for senior executives
  • Enable BCUK/GBS digital service owners to reduce transaction errors by providing data highlighting actuals vs. targets
  • Deliver and manage information to support Best-in-Class Analytics
Performance Analyst
04/2012 - 08/2015
Chicago, IL
  • Identifying and bridging gaps in the data capture process
  • Support the delivery of initiatives on the MI team roadmap
  • Creating/Maintaining/ Updating reports/presentations 10%
  • Business and Financial Analysis 40%
  • Support Plan/Forecast processes 30%
  • Documentation and Personal Development 5%
  • Support Change Management initiatives 15%
  • Identify initiatives and opportunities for cost savings and revenue generation via analysis of historical performance and strategic plans concurrent with development of personal knowledge of GWB’s operations and business model
  • Develop proficiency on GWB’s purchased reporting and planning software (MPC)
Junior Performance Analyst
02/2007 - 10/2011
Los Angeles, CA
  • Apply appropriate measurement mechanisms, implementing conclusions to create a cycle of continuous improvement working with Process managers and MI teams across the business
  • Ensure all digital initiatives have performance measures in place
  • Provide performance tracking on digital initiatives and report on impact against performance targets
  • Provide Analytical expertise for deep dives, and specialist analysis of digital MI
  • Development of new /tactical measurement reports, to hand over to BAU reporting (IM/Digital Operations or other Mi teams as appropriate)
  • Support the development and provision of digital performance measurement and analysis
  • Provide MI and analytics SME for new data measurement technologies, and strategic

Education


DeVry University - Phoenix
2002 - 2007
Bachelor's Degree in Business

Professional Skills


  • Interpersonal Skills - Strong interpersonal and relationship-building skills
  • Experience testing complex systems Good communication skills (verbal and written) and good interpersonal skills
  • Communication Skills - Excellent verbal and written communication skills
  • Good project management skills, exceptional attention to detail and excellent strategic communication and analytical skills
  • Strong stakeholder management skills including maturity in demand management and the ability to successfully manage conflicting priorities and expectations
  • Breadth of computer skills such as minimal programming skills
  • Strong analytical skills and experience with data visualization to bring numbers to life for a variety of stakeholders

How to write Performance Analyst Resume

Performance Analyst role is responsible for analytical, excel, interpersonal, advanced, analysis, performance, microsoft, business, reporting, access.
To write great resume for performance analyst job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Performance Analyst Resume

The section contact information is important in your performance analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Performance Analyst Resume

The section work experience is an essential part of your performance analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous performance analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular performance analyst position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Performance Analyst resume experience can include:

  • Excellent English skills both orally and in writing as well as advanced IT skills, e.g. MS Office, MS Project user or key user
  • Excellent interpersonal skills, to interface wih internal stakeholders effectively
  • Support of business reviews, strong communication/presentation skills, ability to effectively communicate issues/opportunities to business partners
  • Good to excellent computer skills with MS Project, Excel (for deriving data analysis), PowerPoint, Access
  • Good organisational, planning and prioritisation skills
  • Excellent demonstrated math, analytical, and problem-solving skills required

Education on a Performance Analyst Resume

Make sure to make education a priority on your performance analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your performance analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Performance Analyst Resume

When listing skills on your performance analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical performance analyst skills:

  • Solid spreadsheet skills with proven experience working with large data sets and managing complex data models
  • Financial and/or medical analysis experience Demonstrated leadership skills and abilities; strong independent decision making ability required
  • Manage a sometimes heavy work load that requires effective scheduling, prioritizing and organizational skills
  • Excellent organisational skills & the ability to manage a number of sometimes conflicting priorities and multiple stakeholders
  • Strong attention to detail, strong work ethic, comfort with learning new systems and the ability to present information concisely and effectively
  • Excellent relationship building and communication skills, and have significant experience in complex quantitative analysis

List of Typical Experience For a Performance Analyst Resume

1

Experience For Business Performance Analyst Resume

  • Excellent relationship building skills, good communication skills
  • Proven time management skills - able to handle conflicting priorities and juggle multiple tasks
  • Clear and concise verbal, written communication and interpersonal skills working effectively with all levels in the organization
  • Strong qualitative skills with ability to demonstrate quality data organization and analysis techniques
  • Mastery of computer skills: Advanced MS Excel skills, PowerPoint and Word
  • JVM troubleshooting skills and experience in profiling Java web apps
2

Experience For Senior Performance Analyst Resume

  • Good programming skills: C#, Java, Groovy
  • Strong interpersonal skills for collaborating with a wide variety of people and teams
  • Strong computer skills including but not limited to Excel, Word and PowerPoint
  • Strong analytical skills and able assimilate complex and ambiguous data to identify key risks and aid decision making
  • Display strong team spirit, a positive attitude and encourage the sharing of knowledge and skills
  • Strong quantitative, analytical and problem solving skills required
3

Experience For Senior Business Performance Analyst Resume

  • Extremely strong problem solving and analytical skills (and a curious nature to match)
  • Strong analysis skills, including the ability to form, analysis & interpret data
  • Strong numeric 10-key pad skills
  • Intermediate/Advanced Excel Skills needed. Experience of utilising Macros / Look-ups etc
  • Develop good interpersonal skills
  • Good analytic and project management skills
  • In-depth, solid analytical skills
  • Strong numerical, statistical and analytical skills
4

Experience For Service Performance Analyst Resume

  • Excellent Excel skills to intermediate VBA level
  • Proven ability to work independently and effectively in a complex, dispersed environment
  • Self-motivated and results-driven – needs to manage own time and priorities effectively for delivery against tight deadlines
  • Excellent communications skills (verbal and written) and ability to establish buy-in across different teams to achieve common goals
  • Proven data analytics skills
  • Excellent skills in Microsoft Office products, especially Excel
  • Effective data analytical skills
  • Good organizational and time management skills with the ability to work independently and meet tight deadlines
  • SAP MM/SD/WM skills as end user mandatory, key user experience is preferable
5

Experience For Digital Performance Analyst Resume

  • Strong problem solving and decision making skills,
  • Position requires strong analytical skills and commercial savvy
  • How your skills and experience suit the role, and
  • Strong technical skills and proficiency in Excel, PowerPoint, SQL, VBA
  • Good communication, facilitation, and presentation skills with various audiences
  • Strong technical & analytical skills, especially in use of excel, SAP or similar
  • Outstanding presentation and phone skills and passion for helping dealerships succeed
  • Outstanding leadership and organization skills
6

Experience For Business / Performance Analyst Resume

  • Planning, organization and project management skills with the ability to facilitate and/or work on multiple project teams simultaneously
  • Related work experience, gas industry experience and/or analyzing, interpreting or comparing data
  • Analytical thinking, research skills, and problem solving
  • Prior experience in quality control or performance of program and financial audits, evaluations and monitoring of employment & training programs desired
  • Solid experience with Object-Oriented programming
  • Good experience in server side performance testing and optimization
  • Good experience in client-site performance testing and optimization
  • Advanced data modeling and statistical analysis skills
  • Good knowledge and practical experience in REST or SOAP services testing
7

Experience For Campaign Performance Analyst Resume

  • Prior experience of working as a Performance Analyst preferable
  • At least five years’ experience in the IT industry with at least three years’ experience in a similar testing role
  • Strong experience in JMeter (Groovy, assertions, regex, non-GUI testing)
  • Work effectively with multiple clients including consultants, custodians, management,
  • Robust Excel skills (including macros, pivot)
8

Experience For Portfolio Performance Analyst Resume

  • Prior experience in either client reporting, performance measurement, attribution or analytics
  • Creates repeatable processes that can be run effectively and efficiently by other team members
  • Effectively responds to and resolves disputes of audit findings working with various levels of leadership in multiple divisions of BCBSMN and subsidiaries
  • Financial modelling and analytical skills
  • Actively contribute to the team, sharing knowledge and skills, specifically PowerBI and Crystal Reports
  • Build relationships and communicate effectively at all levels within the business and with external parties e.g. Software Providers
  • Build relationships and communicate effectively across all business areas
9

Experience For Operational Performance Analyst Resume

  • Related work experience in the financial services industry or related data and analytics experience
  • Related work experience in financial services industry or related data & analytics experience
  • Proficient computer skills, especially MS Excel, MS Word & MS Access applications
  • Communicate effectively with Sales, Finance, BI and technical teams
  • Advanced skills with MS Excel (pivots, graphs, formulas, macros)
  • Related experience such as gas industry experience and/or analyzing, interpreting or comparing data
  • Advanced / Expert in MS Excel skills
  • Work effectively as team player and build collaborative/partnership relationships across a global organisation
  • Network effectively across IT&S
10

Experience For Product Performance Analyst Resume

  • Good experience in server
  • Interpersonal communications skills are an important factor for success
  • Experience in policy adherence, control effectiveness, and open communication
  • Experience: 2-5 years of experience in investment/wealth management, insurance, or related industry
  • Superlative communication skills for managing and translating complex Performance concepts into easily understandable terms

List of Typical Skills For a Performance Analyst Resume

1

Skills For Business Performance Analyst Resume

  • Strong stakeholder management and effective influencing skills
  • Strong problem-solving and engaging communication skills
  • Have strong networking skills and be capable of presenting your findings to a wide array of business owners
  • Demonstrated conceptual and problem solving skills to constructively challenge and improve processes, approaches and thinking
  • Excellent analytical, problem solving, attention to detail and critical thinking skills essential
  • Strong metric development and monitoring skills, with modelling capability
  • Strong knowledge of Microsoft Excel skills for analysis, charting and reporting
2

Skills For Senior Performance Analyst Resume

  • Solid analytical, reporting and accounting skills
  • Strong analytical, financial control, reporting and accounting skills - Required
  • Excellent analytical and problem solving skills, especially in a fast-paced environment
  • Strong organizational skills, time management and decision-making abilities
  • Good facilitation skills and understanding of small group dynamics
  • Analytical skills with background in writing SQL/SAS/VB code (2-5 years of experience required)
  • Strong analytical and problem solving skills with the ability to break down high-level data into easily communicated information
  • Excellent written and verbal communications skills, with the ability to craft a data driven story. Comfortable in presenting to key stakeholders
  • Strong compliance tracking skills
3

Skills For Senior Business Performance Analyst Resume

  • Excellent relationship building and stakeholder management skills at all levels
  • Strong computer skills, including higher level proficiency with Power Point
  • Personal effectiveness: Demonstrate a strong bias for action and performance oriented
  • Good excel skills, proficient in other MS office applications (Word, Powerpoint…)
  • Good communication, interpersonal, and presentational skills
  • Strong verbal and written communication skills, to prepare and deliver presentations
4

Skills For Service Performance Analyst Resume

  • Technology – Strong computer skills
  • Effectively and efficiently operate in a complex matrix relationship environment
  • Strong oral, written, presentation and communication skills required
  • Excel VBA skills and or Access database experience
  • Engaging and confident communication skills
  • Experience in compiling and coordinating capital and operating budgeting and forecasting. Experience and knowledge of financial economic valuation methods
  • Demonstrated experience in data sourcing, cleaning, analysis and reporting through the application of modern computational techniques
  • Strong understanding of ETL concepts, and experience using multiple tools/programming languages
  • Lifelong Learning: Drive to work in a fast pace environment embracing continuous learning opportunities to improve knowledge, skills, and competencies
5

Skills For Digital Performance Analyst Resume

  • Solid experience in extracting, analysing and presenting complicated data sets into ‘business-speak’ insights for senior executives
  • A high aptitude in analytical and mathematical skills which are required for calculating, reviewing and disseminating performance
  • Skills in creative problem-solving and decision-making required
  • Advanced skills in using analytics tools to generate detailed MI reporting
  • Influence Prioritisation within the scrums using both a data driven approach and by building strong relationships with key stakeholders
  • Strong experience and understanding of SQL including
  • Manage own workload effectively using ServiceNow, producing new reports as required to a high standard and on time
  • Analytical thinking with developed problem identification, investigation and solving skills
  • Development of modeling and analytical skills, including extensive work in Microsoft Excel
6

Skills For Business / Performance Analyst Resume

  • Analytical, business audit or process assessment experience including some experience with analyzing data from financial and work management systems
  • Strong business acumen with a solid understanding of an industrial, manufacturing or chemical business and its market complexities
  • Demonstrated experience in data visualization best practices using Tableau
  • Problem solving abilities and extensive communication and presentation skills
  • Sound relationship management, communication negotiation skills, including the ability to influence and present to all levels of the organisation
  • Demonstrated experience in working with large datasets and visual presentation of subsequent analysis
7

Skills For Campaign Performance Analyst Resume

  • Works with existing IS teams to develop KPIs effectively
  • Problem Solving: Accurately identify and assess problems and effectively arrive at solutions
  • Support management of client databases, utilizing data analytical skills
  • Significant experience in a performance analysis function. Within this the following balance of experiences would be ideal
  • Qualitative research & reporting skills
8

Skills For Portfolio Performance Analyst Resume

  • Build and maintain Client relationships though accuracy of performance reporting. Demonstrate excellent contract and operational knowledge
  • Analytical skills for transforming defined business needs into software requirements
  • Proven track record of ability to interact with and influence people at all levels within the organisation, building strong relationships quickly
  • Excellent organization, strong written/verbal communications and writing styles with an eye for detail
  • Prioritise, plan, manage and deliver timely and effective analysis and reporting
  • Demonstrate strong technical understanding of performance, GIPS composites, attribution methodologies and ex-post risk statistics
  • Strong technical and operational knowledge with an excellent understanding of process improvement
9

Skills For Operational Performance Analyst Resume

  • Superb networking skills
  • Advanced skills in Excel are an asset. (use of macros)
  • Effectively organize and present performance trends in executive venues
  • Above average MS Excel and MS Access skills
  • Advance skills in PCs, financial spreadsheet (MS Excel) familiarity with data visualization software, and large ERP & G/L systems like Oracle are required
  • Intermediate to advanced skills in SQL, MS Excel, MS Access, MS Project, VISIO
10

Skills For Product Performance Analyst Resume

  • Prior experience with US Army aviation operations and/or maintenance
  • Prior military staff experience at Batallion or Bridgade level
  • Work collaboratively and effectively across many departments, settings and disciplines
  • Working experience with advanced analytics (building propensity models, clustering), ideally in a multi-channel environment
  • Defining and validating performance KPI’s as set by the functional leads
  • Balancing all resource requirements and available resources across multiple matrixed initiatives based on portfolio priorities
  • Supporting processes to validate and audit Performance and Attribution provided by third-party service providers across Equity and Multi-Asset classes
  • Engineering studies and additionally economics studies / experiences
  • Prioritizing and organizing workflow to meet deadlines

List of Typical Responsibilities For a Performance Analyst Resume

1

Responsibilities For Business Performance Analyst Resume

  • Strong analytical skills including accounting/financial acumen as well as utilizing Excel and Access
  • Teamwork - Experience in working effectively with others in a team setting and independent environment
  • Strong writing skills, ideally to translate plans into actionable activities
  • Highly numerate, with well proven problem solving skills
  • Excellent interpersonal skills and able to participate in stakeholder facing activities
  • Good programming Java skills
2

Responsibilities For Senior Performance Analyst Resume

  • Excellent team player with the ability to communicate effectively at all levels, including the translation of complex requirements to simple outcomes
  • Strong planning, organizational and project management skills with the ability to facilitate and/or work on multiple projects and/or teams simultaneously
  • Demonstrated planning, organizational and project management skills with the ability to facilitate and/or work on multiple project teams simultaneously
  • Demonstrated thought leadership skills and ability to develop winning strategies
  • Excellent Microsoft Office skills – excel being one of the primary usage
  • Good team player, interpersonal skills and able to work in a multi-cultural environment
3

Responsibilities For Senior Business Performance Analyst Resume

  • Strong self-organized skills (be able to create/estimate tasks, report work)
  • Supporting Performance Advisors and PPR Manager with ad-hoc analytical requests, utilizing systems and data analysis skills
  • Proven experience ingesting, managing and visualizing high volume telemetry data
  • Highly analytical problem solving skills working with large amounts of data and ability to relate information to strategic goals
  • Analytical skills, conceptual thinking and creative problem solving
  • Advanced MSExcel/MSAccess/MSPowerpoint practical and reporting skills
  • Proven experience in IT projects related to Performance feeds, UAT testing, and performance reconciliation
  • Demonstrated decision-making skill and ability
4

Responsibilities For Service Performance Analyst Resume

  • NPI experience or experience in Engineering/Technology
  • Good knowledge of and practical experience in JMeter and WebDriver
  • Understanding of investment accounting and experience working with global equity securities
  • Ensuring validity and quality assurance of data for performance analysis
  • Collecting and validating project planning data to ensure updated project portfolio
  • Experience of integrated planning – coordinating planning activities, engaging stakeholders, and creating robust plans
  • Experience in developing and delivering insight supporting customer engagement strategies, ideally in digital retail or OTT content merchandising
  • Previous experience working in accordance with generally accepted accounting and/or auditing principals
5

Responsibilities For Digital Performance Analyst Resume

  • Experience in Analytical and reporting role – primarily in Financial Services, Accounting or Management Consulting firm
  • Strong proficiency in using Microsoft Excel (V-lookup/merging data, graphing, pivot tables, etc.), Word, Power Point, and Publisher
  • Experience in setting up and running reporting and analytics in global digital environment
  • Experience in setting up and running reporting and analytics in a digital environment
  • Develop strong understanding of business performance analytics affecting our Consumer and Business sales, including acquisition and retention metrics
  • Experience using Solomon reporting and production loss reporting
  • Experience identifying process improvement opportunities, developing cost/benefit analysis and project proposals, and presenting to leaders/stakeholders
  • Planning Forecasting and Performance Reporting experience with full knowledge of business service area of specialization
6

Responsibilities For Business / Performance Analyst Resume

  • Responsible for validating, managing and maintaining IT Performance metrics between a client and their Service Providers for the client
  • Experience using forecasting methodologies (including ARIMA)
  • Experience with Microsoft EXCEL, ACCESS and WORD is required and a working knowledge of portfolio accounting and performance measurement systems is desirable
  • Comfort working in a fluid and high paced work environment with shifting priorities
  • Experience working and communicating with an executive and senior level management audience
  • Experience executing or resourcing programs in the government
7

Responsibilities For Campaign Performance Analyst Resume

  • Experience with Excel analytics at an intermediate level, including pivot tables, v-look up function, and intermediate formula creation and graphing
  • Opportunity to work with highly experienced team members with great mentoring and learning opportunities
  • Previous experience interpreting and analyzing data
  • Experience of using performance measurement and attribution software including, BNParibas IRP, StatPro and FactSet
  • Digital media experience, especially in client facing buying or media measurement departments
  • Strong independent thinking and problem solving abilities
  • Experience leading and working on project teams
  • Significant hands-on experience in utility planning, budgeting and operations for capital work
8

Responsibilities For Portfolio Performance Analyst Resume

  • , and experience in, creating project schedules and supporting project scheduled implementation
  • Proven ability to identify and address business issues by applying market knowledge and creative reasoning
  • Strong proficiency with standard engineering software, including Matlab
  • Experience in working together with digital and analytics stakeholders/agencies on delivering results
  • Skilled in analyzing financial statements and researching significant fluctuations/variances or performance trends
  • Previous experience in finance, accounting or marketing analysis
  • Experienced in developing and implementing business processes
  • Experience working with and deriving insight from large data sets
9

Responsibilities For Operational Performance Analyst Resume

  • Build strong relationships with key cross-functional teams, including finance, IT, product, and marketing, to move the business forward
  • Resolve problems, address multiple tasks simultaneously and handle constantly changing and emerging priorities
  • Experience in similar field (performance reporting/controlling, financial analysis)
  • Experience creating and evaluating RFI/RFQ/RFPs in consideration of new vendor relationships
  • Experience using Customer Information Systems (CIS) / Customer Relationship Management systems / Billing Engines
  • Experience using Meridium software, particularly production loss accounting
  • Contact center Workforce Management experience in real-time, scheduling or forecasting
10

Responsibilities For Product Performance Analyst Resume

  • Experience building and running queries
  • Experience in Banking, Accounting, or Finance required
  • Exposure and experienced in handling IT contracts including terminology
  • Experience analyzing and interoperating data from Tableau or similar systems
  • Experience in diagnosing performance issues using methodologies like the USE method
  • Experience generating and monitoring performance returns for investment accounts REQUIRED
  • Implement effective monitoring and ongoing measurement for solutions/issue resolution

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