Outbound Manager Resume Sample
Faustino Watsica
35066 Turner Squares,
Detroit,
MI
+1 (555) 530 1770
Work Experience
Outbound Manager
02/2018
-
PRESENT
Phoenix, AZ
- Ensure the shipping department’s timely handling of orders available to ship, such that daily business goals and customer ship date requirements are met
- Maintain current SOP’s and all required documentation in a well-organized, easily accessed manner
- Manages associates and work flow within the departments by working with functional area supervisors
- Monitors associate performance and maintains work rules to ensure a high level of Member Retailer service
- Ensures the quality, accuracy, and timeliness of work completion within the department
- Works directly with associates to establish and foster a strong working relationship to support and enhance work performance
- Involved with associate training and development, job requirements and safety requirements
- Develops and fosters an atmosphere of high associate morale through an active, fair, and consistent implementation of policies and procedures
- Ensures the quality, accuracy, and timeliness of all outbound shipments as assigned
Outbound Manager for DC
08/2014
-
11/2017
Los Angeles, CA
- Works directly with members-vendors-customers to establish and foster a strong relationship related to warehousing and or, delivery functions
- Communicate direction of SiriusXM’s sales operations organization and facilitate adherence to policies and procedures that support the overall department objectives
- Provide data driven strategic thinking across channels by deriving customer insights from testing and data
- Conducts daily status meetings with management team to review prior day’s performance and to develop action plan for current day
- Responsible for overall operation of facility in Distribution Center Manager’s absence
- Plans, recommends, directs and reviews function areas’ payroll, expense and operational budget
- Provide data interdepartmentally that provides feedback to other divisions highlighting areas impacting the Credit, Collection, and Risk division’s responsibilities to the organization
Inbound / Outbound Manager
09/2009
-
07/2014
San Francisco, CA
- Lead and manage a team of SaaS Business Development Consultants (BDC’s) focused on contacting and qualifying business accounts to achieve and exceed demand generation targets
- Drive Oracle cloud revenue growth through the progression and conversion of the team’s pipeline, working closely with the sales team at all stages of the cycle
- Act as ambassador at all times for the BDC’s within Oracle
- Ensures safety, productivity and quality in all distribution operations
- Refurbishes and enhances site infrastructure and equipment to support site efforts in growth and meeting objectives
- Ensures associates have the tools and training necessary to do the job
- Experience provides solutions
- Leads a group or team of support, craft, or lower level professional associates
Education
Webster University - Orlando Campus
2003 - 2008
Bachelor's Degree in Marketing
Professional Skills
- Decision-making, problem-solving and analytical skills
- PC skills including proficiency in use of MS Word & Excel
- First rate logistical skills with a good knowledge of geography and route planning
- Experience with developing/documenting procedures
- Experience in a Packing/Shipping Distribution Fulfillment environment
- Experience in campaign/brand planning, go-to-market process planning and project management
- Related experience working in a retail management, warehouse, or quality assurance capacity
How to write Outbound Manager Resume
Outbound Manager role is responsible for modeling, digital, manufacturing, reporting, planning, shipping, security, training, finance, retail.
To write great resume for outbound manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Outbound Manager Resume
The section contact information is important in your outbound manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Outbound Manager Resume
The section work experience is an essential part of your outbound manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous outbound manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular outbound manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Outbound Manager resume experience can include:
- Strong organizational skills to set priorities, multi task and meet deadlines
- High level of personal initiative with effective time management skills
- Proficient in core computer skills
- Strong knowledge of WMS/RF
- Identifying, planning and executing opportunities to improve the Outbound shipping service with respect to quality, time and cost
- Conferring with vendors and specialist departments to troubleshoot and rectify problems in a timely manner and ensuring that the client is always informed
Education on an Outbound Manager Resume
Make sure to make education a priority on your outbound manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your outbound manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Outbound Manager Resume
When listing skills on your outbound manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical outbound manager skills:
- Determining consolidation opportunities to maximize efficiency and minimize cost
- +4 years of warehouse management experience
- Upervisory/management experience
- Five years’ experience in distribution, logistics and management
- 3 – 5 years’ experience in Supervisory or Management role
- Proven leadership in a comparable environment
List of Typical Skills For an Outbound Manager Resume
1
Skills For Outbound Manager for DC Resume
- Validating Proof of Exports, including Merchandise in Baggage (MIB), for tax refunds (UK only)
- Working knowledge of common shipping practices
- Liaising with the Head of Department to provide input on shippers’ performance and receiving updates on service level requirements
- Confirming all customized quotes are dealt with in an efficient and timely manner
- Ensuring all client outbound offers and approved transfers are passed to the appropriate vendor
- Liaising with regulatory bodies to ensure international exports are shipped in compliance with all laws
2
Skills For Outbound Dialer Manager Resume
- Assume total responsibility of product from manifesting to final shipping and invoicing
- Assumes total responsibility of product from manifesting to final shipping and invoicing
- Create, generate and analyze DC reports to ensure shipping throughput goals are being met
- Creates, generates and analyzes DC reports to ensure Shipping throughput goals are being met
- Ensure staffing levels are appropriate for all aspects of the daily/monthly workflow
- Manage a team that controls the on-time shipping of all products
3
Skills For Inbound / Outbound Manager Resume
- Manages a team that controls the on-time shipping of all products. Develops and maintains accurate control of the pack and hold areas
- Manage motivate and lead the Outbound shipping team to meet service level agreements
- Rapid resolution to enquiries and issues regarding outbound shipments
- Awareness of any changes to rules and regulations, internal and external, and ensuring that all affected parties are informed and understand such changes
- Develop and maintain accurate control of the pack and hold areas
4
Skills For Manager, Inbound / Outbound DC Resume
- Work closely with Customer Service, transportation, customers and carriers for all wholesale and retail orders
- Ensure full compliance with VF/SOX policies and procedures
- Email and Microsoft Office Proficiency (i.e. excel, word, PowerPoint, etc)
- Lead, coach and develop staff to improve performance and achieve goals
- Works closely with Customer Service, transportation, customers and carriers for all wholesale and retail orders
- Ensures full compliance with VF/SOX policies and procedures
5
Skills For Outbound Manager Internal Resume
- Work with the Inbound Manager, Head of Pre-Sale Administration and Post-Sale Managers to ensure consistency of communication and service delivery to clients
- Ensure all outbound documents, including export licenses, are submitted to the appropriate regulatory bodies, ensuring the accuracy of the information and its timely submission
- Coordinating and executing interoffice transfers to international offices and generating pre-alerts to the Inbound Manager and specialists in those offices to ensure efficient delivery of property
- Ensuring that outbound MIB’s that have been escalated due to their complexity or required technical knowledge are dealt with in a timely and appropriate manner
- Chasing expiring or expired custom quotes to determine the appropriate course of action
6
Skills For Digital Demand Group Manager Outbound Resume
- Creating purchase orders related to local transportation, international freight, and security and approving invoices for the delivery of these services
- Participating in and providing documentation for internal audits as required
- Arranging shipments for private viewings, third party services and other presale movements
- Industrial Engineering graduate
- Highest standards of confidentiality and discretion
- Work independently or as a team member to complete the task at hand
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