Order Manager Resume Sample
Aubree Kessler
2068 Hackett Underpass,
Detroit,
MI
+1 (555) 274 9631
Work Experience
Order Manager
10/2017
-
PRESENT
San Francisco, CA
- Establishes packaging related time schedules in alignment with DSM Franchise team and contributes
- Act as official representative for Chugach Federal Solutions, Inc. at various military installations in the Naval Southwest Division Regional Area
- Negotiate all contract changes with the Navy/Marine Corps on behalf of CFSI
- Responsible for the timely completion and quality of all work and services performed by CFSI and its subcontractors
- Responsible for all purchases, financial transactions, and obligations on behalf of CFSI
- Responsible for all personnel actions and programs for CFSI employees at various military installations
- Responsible for the health and welfare of CFSI personnel on the job, as well as for compliance with all OSHA requirements in the workplace
- Responsible for compliance with all environmental laws, and directives as applicable to the environmental for work performed by CFSI and subcontractor personnel
- Responsible for all documents and reports submitted to the Navy and CFSI
Task Order Manager
03/2014
-
08/2017
Los Angeles, CA
- Accountable for all activities involved in the performance of the Maintenance Services contract at various military installations
- Completion of all reports, correspondence, and communications required by contract or corporate headquarters
- Timely completion and accuracy of all work
- Adherence to contract requirements, safety and health regulations, and company policies
- Approval of timesheets, personnel requests (promotion, transfers, new hires, disciplinary actions, etc.)
- Submits or makes recommendations on budget
- Approves purchases of goods, services, and materials required in the performance of statement of work
- Reviews and approves invoices
Jblm Task Order Manager
08/2010
-
11/2013
Boston, MA
- Other authorities as assigned by the Project Manager
- Knowledge of SAP (MP1) is mandatory
- Good prioritizing skills; able to qualify incoming demands according to relevance and changing priorities
- Maintain visibility of TO obligations, expenditures and run-out forecasts as provided by the assigned Program Control Analyst. Ensure that forecasts accurately reflect current/anticipated program status. If necessary, work with the customer to mitigate service interruptions due to funding or PoP expiration
- Be technically involved in task orders activities and ensure the work and deliverables are of high quality and completed on schedule
- Communicate and interact regularly with the TO team, customer, and sponsor to ensure Engility apprised of current project status, issues, etc
- Ensure customer satisfaction both Volpe customers and FAA sponsors
- Ensure maintenance of project FTE baseline and accuracy of Engility and teammate LOE forecasts to include labor and travel
Education
Virginia International University
2005 - 2010
Bachelor's Degree in Business
Professional Skills
- Excellent English communications skills, both in word and in writing as well as a advance proficiency in Korean
- Excellent communication skills (to factories and customers)
- Demonstrated superior written and oral communication skills required
- Fluent in English, in words and in writing (this is mandatory). Other European language skills are an advantage
- Fluent in English, in words and in writing (this is mandatory). Other European language skills are an advantage, like German French or Italian
- Customer Service orientation and problem solving skills
- Fluent in Dutch both spoken and written (preferably native), and any other language like English skills are a pre
How to write Order Manager Resume
Order Manager role is responsible for english, training, languages, communications, word, database, finance, credit, integration, procurement.
To write great resume for order manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Order Manager Resume
The section contact information is important in your order manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Order Manager Resume
The section work experience is an essential part of your order manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous order manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular order manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Order Manager resume experience can include:
- Very good command of MS Office applications
- Demonstrated ability to plan, organize and multi-task to meet deadlines required
- Experience with Oracle highly desirable
- Previous Data heavy internship or experience
- Coordinate order management functions including order entry, expediting, processing, maintenance, and status for both domestic and international orders
- Coordinate with customer, sponsor and subcontract teammates regarding staffing changes to include additions, deletions, and increases/decreases in LOE
Education on an Order Manager Resume
Make sure to make education a priority on your order manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your order manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Order Manager Resume
When listing skills on your order manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical order manager skills:
- Solid analytical skills to drive performance and improvements
- Strong skills in all Microsoft Office tools
- Able to effectively manage and oversee work being performed by geographically dispersed staff
- Experience working with IT project delivery teams and operations and maintenance, including O&M functions
- Three (3) + years of staff experience preparing and briefing products to senior personnel
- Experience in marketing, sales, project management or manufacturing related fields
List of Typical Experience For an Order Manager Resume
1
Experience For Task Order Manager Resume
- Prior experience using basic computer equipment such as desktop or laptop and printers
- One (1) + years’ experience at expertise level in MS EXCEL; including pivot tables, data manipulation coding and data manipulation for analysis
- Experience in Grinding, Process, Pyro, and Bulk material handling equipment
- Three years’ experience in operating simulations, simulators, models, games and MCS
- Management experience on work performed by field staff and subcontracting firms
- Monitoring of the national and international service providers and delivery units in the context of dates, delivery and project planning
- Being a link between client and the factory, after order is received
- Ordering of all national and international components for a LAN customer network with providers e.g. NCR, DTTS, Cisco etc
2
Experience For Order Manager Front End Resume
- Proficiency in using Microsoft Office products, including Excel, Project, PowerPoint, and Word
- Manage accounts, includes general order management, order entry, backlog management, order expediting, and status/tracking
- Collaborate with Demand Planning and Manufacturing teams on achievement of customer requested ship date
- Support Account Manager and customer to generate and analyze reports to meet account needs, including forecasting, business analysis, open/shipped orders
- Respond to field sales and customer channel inquiries including price, lead time, selling policy
3
Experience For Jblm Task Order Manager Resume
- Very detail oriented and capable of working independently in a production environment and be able to adapt in a fast paced and changing environment
- Support the customer project in project planning for provisioning parts
- Makes recommendations or suggestions on optimization measures relating to processes, reporting and quality improvement (based on the analysis)
- Familiarity with reviewing cost reports
- Communicate with Account Manager(s) and customers on inquiries regarding price, lead-time, Eaton policies and procedures
4
Experience For MM SCM Order Manager Resume
- Collaboration with project management, marketing production managers and logistics (incl. distribution centers) on local and global level
- Active involvement in logistic operations, projects and optimization as well as customer service support; reporting
- Responsible for determining if internal organization can meet customer requirements
- Enterprise Resource Planning (ERP) management-Ensures accuracy of ERP with regard to commercial master datas, payment/trade policy, customer contracts, etc
- Have a basic understanding of various voice and data products and services
- A well-structured person with a clear understanding of systems and processes
- Documentation of all operations/provisioning relevant data and hand-over of customer networks to operations
- Order Entry Check of incoming orders (completeness, timeframe, etc) and assignment of orders within the team)
5
Experience For Sales Order Manager Resume
- Knowledge of government contracting terminology and applications
- Drivers license with suitable driving record
- Meets DoD 8570 IAT Level II Certification Requirements (Baseline and Computing Environment)
- Knowledgeable of MS Project or other scheduling tools
- Project planning management
6
Experience For Cbrn Task Order Manager Resume
- Generate weekly and ad hoc reports for Engility management
- Coordinate and process requests for Travel and ODCs. Ensure all documentation is correct and complete
- Able to increase Engility’s footprint into the organization
- Provides leadership to the III Corps MCTC team to include program management and management of five Site Leads
- Direct and assist in the establishment of requirements, objectives, plans, and budgets to include overhead costs. Ensure program operates within cost, schedule and performance objectives
7
Experience For Woman Made to Order Manager Resume
- Represent Tapestry in broad corporate strategic areas across internal staff lines and with external customers
- Monitor and continually reassess organizational resources, to include manpower, facilities, equipment and funding availability. Make recommendations to the senior leadership on organizational changes
- Plan, develop, track and de-conflict all schedules related to MTCCS and III Corps MCTC programs
- Implement and manage quality programs within III Corps MCTC Program. Assess and implement changes to maintain and expand current market sector and achieve growth
- Provide recommendations to the leadership and business development organization on new and existing business opportunities to be incorporated within the MTCCS or Tapestry’s Training Support portfolio
- Develops plans to ensure appropriate utilization of employee skills within an organization or functional area. Reviews, approves and implements facility, equipment and service plans to maximize productivity and ensure safety, security, environmental and regulatory compliance
8
Experience For Segment Order Manager Resume
- Coach, mentor, and provide developmental job assignments to subordinate managers, provide opportunities for professional growth, and communicate vision. Provide recommendations to the executive team on ways to identify and develop future leaders
- Oversees the successful deployment of the Company quality management system for projects. Negotiates type and quantity of resources. Maintains accountability for overall project health (e.g., Cost Performance Index [CPI], Schedule Performance Index [SPI], Earned Value, Common IT Indicators [CITI])
- Leads process improvement efforts for timely and appropriate generation, collection, distribution, storage, retrieval and disposition of project information
- Interface with multiple internal and external department in an effort to solve customer order issues
- Assist with the facilitation of the RMA process between Eaton RMA team and Eaton bill-to customer
- Research and process credit requests
- Manage/monitor the implementation of account changes and new requirements; verify contractual obligations are met
9
Experience For Customer Order Manager Resume
- Manage customer telephone calls (in a queue) and emails
- Serve as the customer’s advocate by relaying the appropriate level of urgency to peer contacts in the operations and escalating issues as required to management
- Serve on special teams and projects to improve team processes and performance including cost and time savings
- Advanced command of English and German
- Knowledge on Medium Voltage Switchgear Technology
10
Experience For Site Superintendent / Service Order Manager Resume
- Proficiency in Microsoft Office Suite of applications. Ability to utilize Microsoft Project or other project management software desirable
- Complies in full with Eaton’s ethical policy, values and philosophy
- Develop Independent Contractor Estimates (ICE) and Price Reasonableness Determinations (PRD) for the COR’s and KO’s comparative analysis of contractors’ proposals, Conduct price negotiations with contractors prior to award
- Shall be technically qualified in the field of Healthcare Facilities Management and Construction
- Shall have five (5) years’ experience in health care construction, renovation, and maintenance and repair project management in a hospital environment, including the supervisory experience over a diversified workforce
- Shall be able to read, write, speak, and understand English
List of Typical Skills For an Order Manager Resume
1
Skills For Task Order Manager Resume
- Communication skills, ability and self confidence to speak by phone
- Demonstrated ability to operate within cross-functional teams
- Manages time, skills and resources to produce maximum volume of work and reduction of errors
- Support the Orders group to improve the quality of process management and to assure the development of people competencies and skills
- Generally has 4+ years of experience supervising or leading teams or projects
- Experience in marketing, sales, project management, or manufacturing related field
- Previous experience working with ERP systems, specifically SAP
- Experience in supporting budget formulation and execution
2
Skills For Order Manager Front End Resume
- Experience in leading budget formulation, justification, and execution
- Experience with Microsoft Excel, including Pivot tables, lookups, and charts
- Experience with managing projects and project budgets with all phases of life cycle
- Experience using ERP systems (Oracle, SAP, JDE etc.)
- Strong Business understanding, result oriented are required
- Negotiates with Manufacturing, Salespeople and the customer to prioritize requirements or increase MPS
- Place PO’s to factories, communicate delivery dates and check if goods are shipped and delivered on time
- Place PO’s to factories and third party suppliers, communicate delivery dates and check if goods are shipped and delivered on time
3
Skills For Jblm Task Order Manager Resume
- Ensures a seamless experience for the end consumer from order placement to final transaction
- Tertiary education in a technical or logistics discipline or closely-related field or equivalent employment experience
- Tertiary education in a logistics discipline or equivalent employment experience
- 10 of the 20 years of experience to be in management and/or staff positions
- Experience with multi tired channel sales support
- Control Account Management (CAM ) experience
- Obtain and maintain DoD required Secret clearance prior to possible start date
- The ability to operate at both the senior leader and program management level
4
Skills For MM SCM Order Manager Resume
- Experience in procurement, fabrication, quality control, contracts, commercial scheduling and cost control
- Five years of US Military experience at staff (Battalion or higher) leadership positions
- Up to 1 year experience within the field of administration, customer service/support
- Experience within the field of administration, customer service/support
- Schedule and/or participate in production meetings to determine order priority/other requirements needed to keep all parts on track
- Very good command of MS Office applications,
- Effective resolution of subcontractor, interdepartmental, and client related problems and issues
- Maintain excellent communication with the sales team
5
Skills For Sales Order Manager Resume
- Guarantee in the channel the effective and efficient management of the orders fulfillment process and the resolution of commercial complaints
- Cleaning of the order: accepting the documents from the customers and/or Region and assuring all configuration and contract details are available and correct
- Working closely with the Sydney Manufacturing team to ensure orders are built on time
- Archiving Sales Documents files related to customers and countries according to local legislation
- Reporting, monitoring and control of order book in an organized and compliant manner (ICS/SOx)
6
Skills For Cbrn Task Order Manager Resume
- Understanding of how to provide Estimate to Complete (ETCs) reports to Program Controls department
- Understanding of and familiarity with visa acquisition processes, laws, and regulations
- Supporting Supply Chain processes from a logistic point of view (e.g. Sales on shipment, direct deliveries)
- Working knowledge of contractual concepts, Uniform Commercial Code, Incoterms, and export compliance laws
- Supporting Supply Chain processes from a logistic and documentation point of view (e.g. Sales on shipment, Direct Deliveries)
- Booking of sales orders within system ERP
- Working knowledge of Microsoft Office, Excel, and PowerPoint software applications
7
Skills For Woman Made to Order Manager Resume
- Engineering design management
- Assist with employee training by helping to conduct training sessions covering training plan curriculum
- Inform and follow-up with (SBS) Finance concerning credit holds that are blocking shipment and/or PO’s
- Develop a working knowledge and proficiency of NDS’s sales programs, promotions, pricing, discounts, etc., as related to order entry management
- Inform and follow-up with Finance concerning credit holds that are blocking shipment and/or PO’s
- Influences and/or resolves production and shipping schedules and invoicing problems; recommends price changes based on company/customer relationship
- Responsible for management of sales orders with high volume and low value, a cycle time ranging from next day to 5 working days
- Together with team members continuously implementing improvements through Lean tooling and disciplines
8
Skills For Segment Order Manager Resume
- Analyze data using Excel
- Responsible for generating the final invoice for our end customer
- Manages a wide and broad variety of services and accompanying labor force for assigned location
- Monitors, measures, coordinates and escalates of troubleshooting through involved organizational units to avoid any delays
- Organize of telephone conferences regarding orders status, process efficiency & adjustment
- Intermediate working knowledge of MS Office Suite
- Previous telecoms knowledge, including Project management and Circuit delivery beneficial but not mandatory
- Understand manufacturing/fabrication processes & practices
9
Skills For Customer Order Manager Resume
- On-site parking and cafe
- Lead Sales & Operations planning meetings for the Asia region
- Management of the order creation process including - Process all orders, for New Machines, Conversions and Spare Parts received for International jurisdictions
- Proficiency using Microsoft Office Tools – (Outlook, Excel)
- Monitor and maintain supporting documentation for all capital equipment and project related sales orders in RigDoc application
- Responds to customer inquiries to determine appropriate product literature and pricing schedules
- Issues RMA's (Return Material Authorizations) and negotiates restocking fees with customer
- Manage incoming Purchase Orders after hand over is completed from the Customer Service Representative
10
Skills For Site Superintendent / Service Order Manager Resume
- Reports monthly on complete contract status including cost projections
- Shows commitment to quality ethics and focuses on meeting the needs and expectations of both internal and external customers
- Process order activities in SAP and other supporting applications
- Be responsible for a group of customers and manage orders, inquiries and billing
- Check and review the order blocked due to credit check or missing data (order, product code, etc…) and involved the proper person
- Licensure as a Professional Engineer (P.E.) is required
List of Typical Responsibilities For an Order Manager Resume
1
Responsibilities For Task Order Manager Resume
- Place PO’s to suppliers, communicate delivery dates and check if goods are shipped and delivered on time
- Creation of sales documents, incl. managing claims, invoicing and proper partners set up
- Address disciplinary and or performance problems according to company policy
- Responsible for Sales Order for Macau, Singapore, Philippines, Malaysia & New Zealand
- Managing Commercial invoice and shipping process to ensure shipment import permits are obtained on time so customers can pick up their goods from SG’s manufacturing plants in Sydney, Las Vegas, and Vienna Austria
- Facilitate weekly Asia trials and leases meetings with Asia Sales & Operations
2
Responsibilities For Order Manager Front End Resume
- Work with Australia Order Management to establish anomalies with order information
- Coordinate delivery of new machines and conversions and Spare Parts with the relevant Suppliers
- Receive in and invoice all Inventory
- Update and maintain various Reports
- Provide reports on overdue orders, trials/loans and end of month
- Serve as an AECOM representative to client on-site
3
Responsibilities For Jblm Task Order Manager Resume
- Provide unified and consistent single point of contact for Client and Team
- Directly Supervise a project team of 10-20 multinational staff
- Provide technical expertise to the application of environmental remediation/protection concepts, hazardous materials management, spill response, environmental corrective actions, and other relevant items
- Plan, coordinate, evaluate, and review all phases of task order relevant to above mentioned concepts
- Liaison with client and corporate management to resolve issues and complete project objectives
- Ensure high level quality in all communication on behalf of Siemens with end customer in order to guarantee their satisfaction
- Multi-task, manage against deadlines
4
Responsibilities For MM SCM Order Manager Resume
- Proactively engage with key project contacts to understand the needs of the customer and be informed of issues and concerns
- Ensure internal and external supplier purchase orders are established timely and accurately in accordance with Sales Order demand requirements
- Process change orders, adjust sales orders, and process intercompany purchase order revisions as needed
- Research and prepare various reports using data from ERP and Cognos systems, then consolidate information into cohesive and understandable correspondence for use in management decision-making. Manage and process these daily/monthly reports in a timely manner
- Assist in writing detailed, globally understood procedures for permanent records and for use in training; assist in annual review of business process/procedures and Participate in annual quality and training assessment
- Monthly In Progress Review (IPR) with Government Leadership and Monthly Product Backlog Review (PBR) with COR
- Serve as liaison between Team GDIT, COR and other Government POCs through continuous communication activities
5
Responsibilities For Sales Order Manager Resume
- As required task concept and design meetings with Team GDIT and Monthly In Progress Review (IPR) with Government Leadership
- Serves as technical adviser to clients to perform functional requirements analysis in assigned subject areas, recommends functional changes, and identifies areas for further investigation
- Coordination of drive period campaigns and make-to-order projects of 2D and 3D materials, incl. order entries, consolidations and follow ups on deliveries to our partners
- Managing special production of 2D packages on global level, close collaboration with all stakeholders (incl. suppliers, shipping, forwarders), material sourcing, etc
- Escalate promptly to Team lead when problems are not solved on time and could impact delivery
- Excellent English communications skills, both in word and in writing (both languages are mandatory). Other Asian language skills are appreciated e.g. Korean, Japanese, Mandarin
6
Responsibilities For Cbrn Task Order Manager Resume
- Direct the daily activities of the order management team and provide performance management feedback as needed. Daily activities include managing resources that perform order processing, customer service activities, returns and credits processing
- Serve as the primary customer escalation point for issue resolution and all areas of Philips including manufacturing facilities, Finance, IT, distribution and sales
- Implement order management and other Philips directives at your local order management team site to improve efficiencies, help enable sales, and create a positive customer experience
- Provide employee training to ensure maximum job performance and provide growth opportunities for motivated employees within the order management group or other areas of Philips
- Serves as a high level contact for external sales, including Agency Representatives and all external customers to resolve problems in a professional and timely manner. Escalates problems to Management when necessary
- Take ownership of and resolve customer issues, including receivable disputes. Escalate issues to upper management when required
- Conduct project (order) management and manufacturing processes of MV Switchgear orders,
- Close collaboration with engineering and proposal groups,
- Establish and monitor the project (order) plan,
7
Responsibilities For Woman Made to Order Manager Resume
- Coordination and collaboration with factory intern groups,
- Provide close communication with Siemens Regional companies,
- Evaluate the process risks and initiate necessary actions,
- Ensure that project (order) processes are in line with factory processes,
- Advanced command of English and German is an asset,
- Knowledge on Medium Voltage Switchgear Technology,
- Primarily responsible for becoming our end client's CS Subject Matter Experts (SME) in utilizing the Oracle Project Contracts Module (OPCM) to satisfy Segment data requirements
- Independently reviews Request for Proposal/Request for Quotation (RFP/RFQs) to determine ultimate end-user compliance with export regulations and pricing policy
8
Responsibilities For Segment Order Manager Resume
- Reviews Terms and Conditions (T&C's) and Federal Acquisition Regulation (FAR) clauses to determine legal compliance in the areas of quality, payment terms, price, delivery, and packaging for contracts
- Determines validity of warranty claims and schedules repair resources
- Works directly with customers to determine delivery requirements
- Establishes relationships and open channels of communications with clients
- Participates with buyer in selection and award of major subcontracts and purchased equipment if unknown
9
Responsibilities For Customer Order Manager Resume
- Works with expeditors and vendors to ensure parts are completed on time
- Communicates with logistics to guarantee shipments are handled properly and deliver to the customer
- Negotiates contract close out with subcontractors and clients if issues arise
- Encourages safety and sees that all company rules are followed
- Promotes positive company image with clients and vendors. Aggressively promotes company products and services
- Process order changes due to Customer or Factory requests
10
Responsibilities For Site Superintendent / Service Order Manager Resume
- Daily communication by Phone
- Follow up “work in progress” orders, deliveries and invoicings
- Develop and maintain effective communication with various groups (including, but not limited to: Customers, Sales, Marketing Services, Project Management, Accounting, Traffic, and Facility planners/Production schedulers) and provide visibility to Manufacturing Plants of order requirements
- Check the status of the project on biweekly bases with sales and take the corrective actions (escalation, direct shipment, etc…)
- Support both the Customer and the Sales organization with adequate information about the status of orders and Commercial complaints
- Apply procedures in the SAP environment provided by Process Improvement Team
- Analyze and guarantee control of pipeline to maximize end month T/O PLS rofo as much as possible
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