Operations Technology Resume Sample

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Jesus Russel
6595 Katelin Locks,  Phoenix,  AZ
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Work Experience


Operations Technology Development Leader
05/2016 - PRESENT
Los Angeles, CA
  • Be catalytic leader working across the cross functional teams (services, engineering, supply chain, reliability) to meet business targets in productivity, component and system standard cost and monitor related UX variance
  • Drive the development of a robust productivity pipeline to meet quarterly and annualized productivity targets
  • Leverage technology – e.g. analytics and digital twin – to work with functional counterparts & impact work flows, cost & consumption frequency (usage) at remanufacturing shops and in the field
  • Identify and lead special projects that explore disruptive and innovative technologies; apply practically in the field and in remanufacturing shops to accelerate productivity
  • Design, develop, implement, and institutionalize process improvements, focusing on enhanced transactional quality consistent with objectives
  • Provide leadership in the execution of the department operating plans to support the overall Global Services business strategy
  • Ph.D or equivalent experience
Operations Technology
11/2011 - 03/2016
New York, NY
  • Coordinate and provide insightful analytics for monthly reviews with EO&T’s CFO and EI business head in partnership with the organization’s Business Finance Business leadership team
  • Support franchise-wide, ad-hoc analytics on themes that arise at senior management’s request and/or through proactive research of potential issues
  • Liaise with various global functional and business planning groups to deepen EO&T’s FP&A analysis as well as support management of various processes around actual and forward-looking financials
  • Participant in the global Operations and Technology Management Forums
  • Senior level business and client interactions
  • Develop a greater understanding of Regulatory requirements, particularly Client Money and Assets related regulations
  • Increase product and business knowledge through exposure to all areas of firm
  • Develop a strategic understanding of Citi from a regulatory perspective
  • Opportunity to build relationships with Middle Office, Operations, Internal Audit, Compliance, Technology and the Business
Operations & Technology Summer Internship Programme
10/2005 - 05/2011
Detroit, MI
  • Acquire a deep understanding of Facebook’s internal systems and tools
  • Use your knowledge of Facebook’s systems and tools to develop and deliver tool-training presentations
  • Organize and manage LERT’s tooling permissions framework
  • Technical support or related experience
  • Highly effective at interacting with internal and cross-functional stakeholders across Operations, Product, Policy and Training
  • Excellent and objective judgment and ethical standards
  • Strong practical experience with the Microsoft Office Suite, (Excel, Power Point, Word) is required
  • Articulate the story on the business’ financial performance at month and quarter-end flash to the Enterprise Infrastructure O&T Business Head / Enterprise O&T CFO

Education


Missouri University of Science and Technology
2001 - 2005
Engineer's Degree in Engineering

Professional Skills


  • Excellent people skills, demonstrated through your building, retaining and motivating high caliber development teams
  • Strong analytical skills demonstrated through troubleshooting and problem solving
  • Demonstrate strong people leadership attributes and have prior experience in leading diverse and geographically dispersed teams is highly advantageous
  • Strong negotiation skills with a proven track record in delivering commercial performance
  • Strong organizational skills, ability to work under pressure and prioritise within aggressive deadlines
  • Excellent computer skills including modeling and database applications
  • Strong working knowledge of RDBMS (Sybase / DB2) skills including transact SQL

How to write Operations Technology Resume

Operations Technology role is responsible for design, modeling, database, analytical, recruiting, finance, training, integration, security, java.
To write great resume for operations technology job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Operations Technology Resume

The section contact information is important in your operations technology resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Operations Technology Resume

The section work experience is an essential part of your operations technology resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous operations technology responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular operations technology position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Operations Technology resume experience can include:

  • Extensive knowledge and experience in development implementation of mission critical applications with .NET using C#, ASP.NET, ASP.NET MVC, .NET remoting, XML, Web services, RESTful Web Services, Message Queue, DCOM/COM, JQuery, Angular 2, Java Script, VBScript, SOAP, XML
  • Strong experience at Service oriented and N-tier design and application development for Web, Client – Server, Smart Client applications, Mobile applications, publishing-subscription
  • Be an experienced manager with at least 10 years’ banking operations experience
  • Able to manage effectively in a matrix environment
  • Analytical skills to perform technical and functional analysis and solve complex problems
  • Leading the implementation and ensuring ongoing effectiveness of Risk & Control initiatives

Education on an Operations Technology Resume

Make sure to make education a priority on your operations technology resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your operations technology experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Operations Technology Resume

When listing skills on your operations technology resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical operations technology skills:

  • Possess excellent communication skills, including the ability to present complex concepts successfully
  • Demonstrated ability to work effectively in a team environment and individually with minimal supervision
  • Strong communication skills to work directly with business/operations stakeholders
  • Strong interpersonal skills - the ability to build rapport and credibility quickly across functions
  • Demonstrate ability to partner with businesses and other support functions at senior levels in setting strategy and priorities
  • Engage effectively with Managers and partners to ensure the highest standards in meeting internship deliverables

List of Typical Experience For an Operations Technology Resume

1

Experience For Operations Technology Development Leader Resume

  • Investigate & suggest a pipeline of advanced manufacturing technologies to be implemented in our manufacturing plants to dramatically improve product manufacturing in the areas of Quality, Service, Growth & Cost for new and existing products
  • Work with all value streams and plants WW to analyze investment requirements, development timing, market potential, and return on investment for all OTD projects
  • Form strong client relationships with traders, operations, controllers, and other technology groups in an integrated business and technology environment
  • Adding/removing users, authorizing user access requests, and performing user access reviews and audit trail reviews
  • Monitoring health of GL accounts and escalation of open risks through Country ARF process
2

Experience For Operations Technology Specialist Resume

  • Reduce the cost of quality by delivering new and exciting new technologies to support operations
  • Develop and manage process improvements and re-engineering of inter-company activity to improve accuracy of booking transactions, transaparency, and efficiency
  • Familiarity with testing frameworks (JUnit/TestNG/Mokito/Fitnesse/Cucumber) and concepts (Test Driven Development, Regression and Parametric Testing)
  • Develop WW Standards for key manufacturing technologies
  • Promote a quality-focused culture within the OTD team, ensuring adherence to cGMP’s and Quality Systems as defined in the Quality Manual
  • Implement new systems using Goldman Sachs' proprietary database and development platform
  • Knowledge of workflow solutions using BPMN (eg jBPM, Camunda)
  • Knowledge of Shell Scripting, JavaScript/JQuery, PHP, Angular JS, Bootstrap, SQL/MySQL, CSS, HTML, MongoDB/Mongo JS required
  • Performs ad-hoc testing
3

Experience For Head of Private Bank & Swiss Operations & Technology Resume

  • Manage operations activities for the deployment of front end new products and innovative technologies from R&D
  • Represent operations on R&D front end research councils
  • Directs the development framework programs to improve the research capabilities within Europe, USA & ASPAC
  • Co-ordinate and manage IP related topics for the operations technology development centers WW
  • Develop and foster relationships with Best in Class Academic Institutions WW
  • Direct the deployment of appropriate technology/platform virtual teams to deliver transformation change globally. (Machining, packaging, automation, nails, plates, screws, inspection)
  • Transform technology execution through appropriate risk reduction policies, procedures and research approaches
  • Ensure Lean principles are embedded into the product and process development activities in OTD
4

Experience For Operations & Technology Resume

  • Plan and direct the global automation strategy
  • Develop and deploy transformational automation in line with our lean mfg strategy
  • Develop, implement and maintain a modular automation strategy to deliver agile, cost effective process. This include automation standardization and vendor consolidation
  • Shape future mfg strategies for the orthopedic industry in line with industry 4.0 and the internet of things to produce intelligent machines
  • Own and direct the WW automation technology roadmap
  • Partner with the J&J automation COE to leverage capabilities and deliver value
5

Experience For Director, Bank Operations Technology Resume

  • Improve process capability and control thought deliver of inspection and monitor technology
  • Direct and lead the vision technology development and roadmap for the cluster
  • Develop and implement predictive control capabilities
  • Instill and maintain a sense of urgency and customer focus within the OTD team
  • Develop collaborative networks with J&J Corporate Franchises to exploit
6

Experience For Operations Technology Demand Manager Resume

  • Work with engineering director & managers WW to ensure consistency within the engineering function at a plant wide level and deployment of standardized manufacturing technologies
  • Responsible for the management and justification of capital investment requirements in line with business growth
  • Build and develop a high performing diverse OTD team through the selection, recruitment and development of exceptional engineering talent, and the development of core technical skills and knowledge to support future growth
  • Champion HSEE within the OTD team and the Implementation of safety/environmental requirements on purchase of all new equipment
  • Identify capital spend and budget requirements for OTD Projects
  • Support implementation of GRA in LATAM countries
7

Experience For Institutional Clients Group Operations & Technology Resume

  • Leads a team to identify, investigate and develop a portfolio of technologies to be deployed in our manufacturing plants to improve Quality and Value across DePuy Synthes
  • Develop and implement the technology roadmap for key technology areas in-line with the GO strategic imperatives / objectives
  • Define Advanced Engineering Strategies for Interfaces with Quality, Operations and Engineering teams across Depuy Synthes to identify needs, opportunities and capabilities and to ensure the successful deployment of technologies within the sites
  • Work with all value stream and plants WW to analyze rationale, investment requirements, development timing, market potential, and return on investment for all new technologies
  • Oversee the specification and purchase of capital equipment during development ensuring balance between optimizing technological capabilities and return on investment
  • Demonstrates thorough knowledge of manufacturing impact on product performance as perceived by the customer
8

Experience For Operations & Technology Risk Analyst Resume

  • Ensure Lean principles are embedded into all technology development activities
  • Interface and manage relationships with critical business stakeholders to ensure the successful adoption of all technologies across the Business (Regulatory, Design, Operations, Quality, Engineering)
  • Manage technology development collaboration efforts with area SME’s, strategic partners and academic and research institutes
  • 10. Awareness of Regulatory aspects in relation to the current and future technology trends
  • Manage process development activities for the development of innovative processes that facilitate quality improvements and cost reduction across in the manufacturing environment
  • Identify and manage relationships with third party vendors that provide critical process and product development support
  • Support and drive the implementation of Lean Equipment Design Methodologies
  • Develop “Best in Class” implementation processes for Technology Teams
  • Provides guidance to product and technology development teams
9

Experience For Operations Technology Analyst Resume

  • Identify capital spend and budget requirements for Technology Projects
  • Ensure that all projects are run cost efficiently and deliver reliable, robust and capable processes
  • Operational management of the Innovations Centre in Cork
  • Alignment of the Cork Innovation Strategy with the DACH and US Innovation Centres
  • Implement Program and Project Management Best Practices within the OTD Function
  • Develop and maintain an environment of continuous improvement and process excellence
  • Responsible for the management and justification of capital investment requirements in line with business growth
  • Manage the integration of Operational and R&D groups for the execution of complex technical projects
10

Experience For Director of Enrollment Operations & Technology Resume

  • Instill and maintain a sense of urgency and customer focus within the Technology team
  • Lead or actively participate in relevant cross-functional virtual teams to ensure projects are completed in a timely and efficient manner
  • Develop collaborative networks with J&J and MD Corporate Franchises
  • Develop expertise through meeting with internal SME’s on various system functionality to assist business users in development of requirements for enhancements and defect resolution
  • Driven with Strong Analytical and Design Skills
  • Driving the identification of material O&T risks through the O&T risk identification, prioritization and reporting processes as part of the global O&T Risk Management model
  • Identifying, developing, implementing, and reporting KRIs as part of the global O&T Risk Management program and in line with business and function needs
  • Propagating continuous awareness and understanding of O&T risks, the risk management program, and risk and control requirements and practices to in-country stakeholders

List of Typical Skills For an Operations Technology Resume

1

Skills For Operations Technology Development Leader Resume

  • Exceptional stakeholder management skills to span businesses and technology teams to ensure the smooth delivery of projects
  • Demonstrate strong leadership and a clear identifiable work ethos within the OTD Function
  • Opportunity to gain valuable work experience and understanding of how our IT systems support our business
  • Demonstrated strengths in people management and team building
  • Experience supporting a Wire or Payments Systems Superior customer service orientation, advanced analytical and proficient product knowledge
2

Skills For Operations Technology Specialist Resume

  • Prioritize projects in line with business requirements & strategic Engineering Excellence objectives
  • Understand and manage technology priorities and challenges
  • Experience with Microsoft Office - Excel, Word, PowerPoint
  • Strong work ethic, flexible
  • A proven track record in a large technology organisation, collaborating in matrix environments, driving consensus and constructively challenging
3

Skills For Head of Private Bank & Swiss Operations & Technology Resume

  • Software development/engineering experience gained from working within investment banking industry required
  • Preferably with 2 years of working experience in Treasury Operations covering end-to-end processes described in JD
  • Experience of leading and delivering complex development projects required
  • Documentation, reporting , trouble-shooting, migrations, UI design experience required
  • Experience of interacting with end users and eliciting requirements required
  • Experience of working in a global team, and coordinating work across globally dispersed teams required
  • Expertise writing efficient SQL queries and a strong understanding of database concepts on SQL Server, Oracle, and My SQL
  • Benefit from the experience of having a senior mentor/MA buddy
4

Skills For Operations & Technology Resume

  • + 5 years of experience in developing Core Java and database applications
  • Strong working knowledge of Big Data Solutions (Elastic Search, Hadoop) includes MapReduce, Hive, Spark
  • Experience in banking, audit or operational risk management
  • Strong academic record with Master’s level or equivalent in Engineering, Computer Science, Technology or a related discipline required
  • Significant programming experience in Java required
  • Mathematical optimization and linear programming experience
5

Skills For Director, Bank Operations Technology Resume

  • Good business judgement, escalate, inform, ability to identify appropriate next steps/resolution
  • Service orientated, proactive & strong client/business focus and accountability
  • Experience with RESTful web services, web UIs (e.g. Angular, REACT)
  • Experience with Big Data technologies (e.g. HDFS, Spark, Hive, Akka)
  • Proven financial management from budget inception to book of work delivery
6

Skills For Operations Technology Demand Manager Resume

  • Full Software Development Lifecycle experience required
  • Experience with HTML5/CSS3 mobile responsive design, Typescript, AJAX, JQuery, JavaScript, Angular.JS and bootstrap
  • Prioritize projects/tasks in line with Customer service requirements & strategic Engineering objectives
  • Successfully integrate new OTD products and process into existing manufacturing operations ensuring good performance metrics and capacity planning
  • Is an influential team member, fully motivated to achieve and demonstrate best practices in line with the department and Site/Corporate objectives
  • Training and mentoring sessions
  • Driving the India CoB Program including Crisis Management across multiple legal vehicles
  • Driving the Third Party governance related initiatives for the country
  • Troubleshooting, problem resolution, and problem escalation
7

Skills For Institutional Clients Group Operations & Technology Resume

  • Committed to achieving results
  • Develop knowledge in banking area
  • Monthly salary and benefits including health care and Multisport Card
  • Completes assigned user acceptance testing
  • Communicates testing results (is it now to Srs) and collaborates with internal business and technical support teams to meet deadlines and SLA’s
  • Desire to excel and ability to work in a high paced environment, handling multiple responsibilities and projects
  • Support the Records Information Management Program by facilitating data destruction within information technology systems and at physical record centers
8

Skills For Operations & Technology Risk Analyst Resume

  • Maintain the corporate Record Retention Schedule and assist with records information management training
  • Collaborate and network with fellow summer interns to provide real business solutions; culminating in a presentation to business managers
  • Partner with world class professionals to establish and enhance O&T needs of a growing business
  • Opportunity to learn the different Citi organizations and the solutions these organizations are using to improve and grow Citigroup
  • Opportunity to broaden understanding of Technology/Operations/Product functions in EMEA
  • Maximize our external funding opportunities WW to reduce risk of our FE development activities
9

Skills For Operations Technology Analyst Resume

  • Lead the development and management of our scientific process understanding approach to next generation processes
  • Promote a quality-focused culture within the team, ensuring adherence to cGMP’s and Quality Systems as defined in the Quality Manual
  • Provide timely and accurate central reporting on project activities to the project sponsors, stakeholders and senior management
  • Supports teamwork and staff development through a commitment to mentoring and technical leadership
  • The following are the primary responsibilities across South Asia
  • Self motivated to succeed
  • Work with many teams
  • Opportunity to continue career with Citi after the programme
  • Available for system support outside normal business hours as needed
10

Skills For Director of Enrollment Operations & Technology Resume

  • Facilitate risk reviews and analysis for ‘Self Identified’ risk issues within the Operations and Technology department. Properly researches, identifies, and communicates issues to the appropriate responsible party. Provides gap analysis against best practices and standards
  • Reviews and executes corrective actions based on weekly issue reports, per checklist
  • Researches and resolves moderately complex system issues in a timely and accurate manner
  • Performs issue, defect and root cause analysis
  • Recommends potential corrective actions and executes as applicable
  • Provides production support and ticket creation
  • Proposes estimates for enhancement projects, issues and defects resolution
  • Provides moderately complex User Case, template and requirements recommendations/creation

List of Typical Responsibilities For an Operations Technology Resume

1

Responsibilities For Operations Technology Development Leader Resume

  • Organizing periodic meeting of the Country Third Party Management – Steering Committee and ensuring all relevant issues are adequately and timely highlighted to the committee
  • Experience in leading the technical implementation of new or upgraded GxP computerized systems in laboratory or manufacturing areas
  • Experience in pharmaceutical/biotech environment
  • Support Internal Audit and Regulatory reviews and report findings, and ensure lessons learnt are used to prevent recurrence of issues
  • Ensure all O&T CAPS across South Asia are closed within timelines and any ‘At Risk’ CAPS are escalated to the country and regional senior management appropriately
  • Support the operation teams in enhancing governance over outsourced service providers (OSP)/ TCS and Consolidation/ Right Placement of OSP activities to minimize risk of data leakages
2

Responsibilities For Operations Technology Specialist Resume

  • Ensure adequate level of Information Security across the 3 domains - People, Process, and Technology. The function has overall responsibility to ensure adherence of all business units across South Asia to all Citi and regulatory requirements w.r.t. Information Security Compliance
  • Engage with the country and regional senior management to identify INFOSEC risks and ensure that they are understood, and appropriate controls are built to support the Business in meeting its objectives of increased revenue and lowered expense without compromising on risk
  • Innovate, create and leverage on best practices to implement a world class INFOSEC Program that supports Business. Oversee implementation of the Regional and Global IS programs to manage risk suitably. Ensure that the quality of controls can be validated without exceptions in any audit
  • In depth knowledge of Control environment, ensuring adequate controls exists in operational processes
  • Ensure adequate governance over regulatory reporting by O&T units
  • Drive the Concurrent Audit process for the Bank and highlight open issues and concerns to the senior country management
  • BS in IT, OT, or other scientific/technical related discipline
3

Responsibilities For Head of Private Bank & Swiss Operations & Technology Resume

  • Strong written and oral communication skills with ability to interact with various individuals and roles throughout the organization and with external consultants and contractors
  • Results oriented, self-motivated, self-starter with flexibility to adapt to changing priorities, ability to manage multiple projects/activities simultaneously, and to deliver on aggressive project timelines
  • Working knowledge of good documentation practices and FDA/GMP regulatory requirements and guidance documents specifically including data integrity and Part 11/Annex 11
  • Good interpersonal, organizational, and trouble shooting skills
  • Strong ability and willingness to learn and work within a team environment
4

Responsibilities For Operations & Technology Resume

  • Quantitative and Financial focus
  • Execution and delivery focus
  • Banking or financial services experience required. Banking or financial services experience required. Prior knowledge of banking operations including item processing, deposits operations, consumer back office operations technology and related areas is required for this role
  • Knowledge of technology structures that incorporate variable staffing evolving platforms, cost and value arbitrage value propositions. Past experience and ability to lead projects of significant complexity and risk exposure. Ability to influence and negotiate to enable agreement on scope, cost, and schedules
  • Manage a team, including identifying and recruiting talent, managing performance, and making decisions about resource allocation. Past experience managing a geographically distributed team including global resources
5

Responsibilities For Director, Bank Operations Technology Resume

  • Partner across organizational lines
  • Global mindset and ability to manage the matrix
  • Broaden your exposure through participation in local/regional taskforces
  • Knowledge of Business Process Management solutions such as JBPM
  • Comprehensive knowledge of Citi Global/Regional Operations and Control standards / policies
  • Team player with an impeccable attention to detail and the ability to multi-task
  • Maintenance of system setup and master data
6

Responsibilities For Operations Technology Demand Manager Resume

  • A proven track record in the architecture, design and implementation of large scale transformational IT development projects, with a strong knowledge of Application Development, SDLC, DevOps and Testing
  • Securities transaction processing business knowledge
  • Demonstrable exposure to process improvement/automation initiatives required
  • Exposure to Windows/Linux/Unix environments required
  • Opportunity to learn the Private Bank and support O&T strategy and business solutions that advance the organization
7

Responsibilities For Institutional Clients Group Operations & Technology Resume

  • Opportunity to work closely within a dynamic business environment
  • Work well with others and as an individual contributor
  • Reviews and executes corrective actions based on weekly issue reports, per checklist
  • Work closely with business lines across the company to promote and monitor Records Information Management best practices
  • Perform routine maintenance,
  • Meets the informational and reporting needs of Operations & Technology Risk Management in a timely manner. Manages the on-going collection of key risk data from a variety of sources and helps in the production of key risk reports for analysis and reporting using established risk categories. Maintains the department’s Risk Management documentation and Share Point site

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