Administrative Operations Resume Sample

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Kaia Bogan
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Work Experience


Administrative Operations Specialist
10/2015 - PRESENT
Detroit, MI
  • Oversee day-to-day responsibilities for the Director’s travel, electronic communication, and traditional correspondence
  • Facilitates the Director’s game day activities
  • Supervise the executive staff’s student workers and the various internship programs
  • Prior experience working in a major research center
  • Under general supervision, creates narrative and quantitative reports in response to routine and custom reporting requests to meet informational requirements of KP management and/or external agencies and organizations for critical financial, departmental or operational analyses
  • Interacts with KP executives and employees across multiple organizations, as well as external representatives, serving as a liaison for the department/function to discuss complex administrative matters, business processes, and project activities to facilitate department goal attainment
  • Provides complex administrative and project support to the department heads and senior management using intermediate to advanced MS Office skills (Word, Excel, MS Project and/or PowerPoint)
  • Clarify and delegate work assignments in accordance with established SSW objectives and funding parameters
  • Assess SSW operational functions and develop and implement policies, procedures, and objectives to facilitate office efficiencies and effectiveness
Administrative Operations Analyst
10/2012 - 09/2015
Philadelphia, PA
  • Manage ordering and maintenance of supplies
  • Serve as SSW point of contact for business operations functions
  • Resolve or assist with the resolution of sensitive issues and participate as a contributing member of the College’s overall business services staff to assist in business process improvement and reduction of administrative burden
  • Manage or assist with other administrative and business functions as identified by SSW
  • Partners with deans and educational leaders to develop procedures for implementation and CQI of processes used to administer GME programs
  • Works closely with program directors and coordinators to monitor adherence to procedures and deadlines and manages that data as it relates to accreditation standards
  • Provides assistance and feedback to program directors and coordinators regarding program self-studies and various applications
Assistant Administrative Operations Scpmg
07/2007 - 04/2012
Boston, MA
  • Assist in preparation and/or coordination of operational and grant budgets
  • Oversee payments, scholarships, and grant expenditures
  • Facilitate administrative projects and office work groups
  • Ensure confidentiality of correspondence and data maintained in SSW offices and digital files
  • Coordinate with College Human Resources, functions such as payroll actions, recruiting, new hire actions, interviewing and selecting new staff, or other applicable areas
  • Keep informed of pertinent rules, regulations, policies and procedures and inform affected staff as changes occur
  • Monitor compliance with college and university policies and procedures
  • Ensure a member of the business staff serves as the SSW point of contact for allocation of space and new construction
  • Oversee equipment including maintenance, ordering, and repair

Education


University of Kentucky
2002 - 2006
Master's Degree in Business Administration Including Courses

Professional Skills


  • Excellent leadership, supervisory, and demonstrated management and conflict resolution skills to effectively lead and motivate others
  • Exquisite written communication, public speaking, and interpersonal skills
  • Efficient project management skills
  • Experience working in communications, marketing or related fields
  • Demonstrated ability to establish effective working relationships at levels above and below and build consensus around decisions
  • Experience working in a scientific administration and/or in a scientific operation
  • Demonstrated ability to solve problems and identify solutions

How to write Administrative Operations Resume

Administrative Operations role is responsible for administrative, reporting, credit, training, procurement, purchasing, security, payroll, research, digital.
To write great resume for administrative operations job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Administrative Operations Resume

The section contact information is important in your administrative operations resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Administrative Operations Resume

The section work experience is an essential part of your administrative operations resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous administrative operations responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular administrative operations position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Administrative Operations resume experience can include:

  • Oversees use of technology in the delivery of GME programs including EValue/MedHub, Blackboard and other Software; functions as a SuperUser and is one of the primary liaisons to such software companies
  • Facilitates regular staff meetings to provide information and training, promote professional effectiveness, and to review current practices and procedures
  • Experience in preparing detailed financial information for a variety of constituencies
  • Experience in client service and support
  • Health care experience helpful
  • Demonstrated knowledge of ASU financial, fiscal, and human resource policies

Education on an Administrative Operations Resume

Make sure to make education a priority on your administrative operations resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your administrative operations experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Administrative Operations Resume

When listing skills on your administrative operations resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical administrative operations skills:

  • Four (4) years of progressively responsible experience. One (1) year of work lead or supervisory experience
  • Demonstrated knowledge of ASU accounting and budgeting practices and principles
  • Experience in working in a high volume environment
  • Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds (15%)
  • Foster engagement in online community by developing and regularly posting content and directly communicating with members
  • Knowledge and understanding of the needs, deliverables and interdependencies of the functional organization being supported

List of Typical Experience For an Administrative Operations Resume

1

Experience For Administrative Operations Specialist Resume

  • Superior organizational skills with attention to detail and the ability to multitask
  • Intermediate to Advanced Microsoft Office Skills (Excel, Outlook, Power Point, Word)
  • Maintains departmental website, GME Facebook and twitter accounts
  • Excellent oral and written communication skills; excellent interpersonal skills, problem solving, able to diplomatically handle problems of a sensitive and/or confidential nature
  • Handles travel arrangements for the department
  • Ensures payroll is completed for the department and resolves payroll discrepancies as needed in accordance with Company guidelines
  • Manages and reconciles the corporate credit card
2

Experience For Manager, Administrative Operations Resume

  • Establishes and maintains files and other information for reference and control purposes
  • Pays and keeps track of invoices and budget files and handles petty cash
  • Oversees staff, operations and services for assigned area. Includes establishing and implementing area specific processes, project management, scheduling staff and work flow optimization
  • Coordinates the resource needs of the group, consistent with guidance received from management
  • Serves as a key resource to assigned staff in the application and interpretation of the area's administrative policies
  • Ensures that assigned staff receive the necessary orientation to new or revised policies and processes
  • Tracks productivity metrics and reports as required
3

Experience For Director of Administrative Operations Resume

  • Ensures the timely completion of work assignments
  • Participates in the development of space and equipment recommendations for the assigned area
  • Responsible for workplace safety and infection prevention within the scope of the role
  • Manages and/or provides administrative support for the organization, including for the CEO, COO, and other members of the BIDCO Leadership team, including calendar management, meeting coordination, meeting minutes, including confidential meetings and/or meetings with numerous departments and external vendors/customers, etc
  • Manages and/or provides administrative support to BIDCO Boards and subcommittees with the ability to understand and implement policies and procedures in BIDCO Operating Agreements as they relate to Board management and administration. Serves as liaison to Board/committee members, maintains meeting schedules, and prepares agendas and minutes
  • Aims to constantly improve organizational efficiency, advising colleagues on variances in business operations and recommends and implements solutions as appropriate. Develops systems and processes to ensure BIDCO operations are carried out efficiently and consistently
4

Experience For Director Administrative Operations Resume

  • Manages day-to-day office and facilities management and planning; including repairs, security, resources and equipment, and other organizational needs
  • Supports corporate communication efforts that promote the goals and objectives of BIDCO, including but not limited to managing the creating of a quarterly newsletter, making updates to the BIDCO website, and writing and editing e-mail communications and presentations on behalf of the CEO
  • Supervises non-supervisory employees

List of Typical Skills For an Administrative Operations Resume

1

Skills For Administrative Operations Specialist Resume

  • Content generation and editing ranging from photography, videography, editing, graphic design, Microsoft PowerPoint, Apple Keynote, and/or Desktop publishing
  • Provides recommendations to management on employee actions including hiring, promotion/demotion, time off and potential disciplinary actions
  • Manages reporting department’s staff through subordinate managers and supervisors
  • Manage and monitor all social media feeds and analyze data metrics, working in coordination with the social media manager in the Office of Communications
  • Comfortable using digital technology platforms
  • Distribute incoming mail, often of a confidential nature, to appropriate staff; ensure that copies are distributed and filed appropriately
  • Organize and maintain the ITS CIO and the ITS Deputy office electronic and paper filing system
2

Skills For Manager, Administrative Operations Resume

  • Ensures that the researchers, faculty and staff remain in compliance with all training requirements
  • Manage key business relationships with staffing companies
  • Uses new and emerging technologies to improve department efficiencies
  • Mentors and assists in onboarding new department Interns
  • Compiles data and prepares special reports using Quickbase, Tableau, Comply365 and other applications
  • Orders office supplies and provisioning items
  • Driver's license to pick up / deliver computers
3

Skills For Director of Administrative Operations Resume

  • Apply judgment and make informed decisions in a moderately complex environment
  • Knowledge and the ability to apply and implement organization and administrative practices specific to the area supported
  • Knowledge of applicable new technologies and ability to maintain and stay abreast of updates and changes
  • Oversee and contribute to the strategy, storyboard, scripts, production and post production of video media
  • Demonstrate the ability to translate technical and scientific data into well-crafted stories and content for the website and presentations, providing an accessible story for government, Fortune 500 executives, or the general public
4

Skills For Director Administrative Operations Resume

  • Ensure adherence with BCM policies and overall mission
  • Recommend, evaluate, select, and manage all outside vendors related to communications activities, working through BCM’s supply chain structure and in coordination with the Office of Communications
  • Demonstrated knowledge of ASU payroll processes
  • Help develop content for Institute quarterly or annual reports or presentations to NASA and other stakeholders as needed
  • Experience using Advantage, Advantage Web Reports, Dashboards, Microsoft applications (i.e., Excel, Word, PowerPoint, etc.), MyReports, Concur, Kenexa Brassring, and PeopleSoft
  • Experience in establishing and maintaining positive, successful working relationships among diverse groups of people including internal and external constituents
  • Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse (75%); required to stand for varying lengths of time and walk moderate distances to perform work (10%)
  • Five to eight years of experience in management or supervisory role
  • Proven ability to work collaboratively, coordinate and integrate with others in division, department, and organization. Ability to work creatively with others and solicit and incorporate their ideas when appropriate, to be critical about information and apply it appropriately, to probe, challenge, and to question the status quo
5

Skills For Administrative Operations Analyst Resume

  • Broad knowledge of UC policies and processes, including knowledge of all relevant federal, state and local laws and regulations including national accrediting organizations and state and federal licensing and regulatory offices
  • Decision Making:Ability to make decisions with significant, broad implications for the management and operations of a major department or multiple departments. Participates in decisions on overall strategy and direction of the organization
  • Plan, organize, prioritize and manage administrative program work
  • Knowledge of administrative practices and procedures involving human resources, budget and finance, acquisition management and workforce management
  • Knowledge of equipment associated with scientific research
6

Skills For Assistant Administrative Operations Scpmg Resume

  • This agency offers alternative and flexible work schedules
  • Forest Service daycare facilities are not available
  • Apply analytical methods, tools, and techniques to provide recommendations for process improvements
  • Broad knowledge of accounting and financial management principles; accounts payable/receivable procedures; principles of budget development and administration; reconciliation techniques; office computing software applications including word processing, spreadsheets, database management and Optical Character Recognition (OCR) software
  • Oversee management process to recruit and hire quality Residents from a national pool of hundreds of candidates. Oversee and coordinate process to prepare/complete residents’ contracts, on-boarding and certificates/credentialing
  • Work with Residency Leadership (Program Director and Associate Directors) and Faculty to develop and coordinate evaluations of Residents including: clinical rotations, workshops, didactics and scholarly activities
  • Oversee and supervise residency administrative staff to create residency schedules to meet needs of almost 90 providers (MD/DO/PhD/PharmD/PA-C faculty, FM residents and BH interns/students)
  • Supervise and oversee the workload of five staff with responsibility for supporting the Residency Program. Facilitate communication between faculty and residents, including discussions regarding academic progress throughout the year
7

Skills For Manager, Residency Administrative Operations Resume

  • Maintain accurate records of Residents’ training experiences, in compliance with the ABFM, ACGME, RRC, AOA and licensing requirements to ensure successful completion of residency. Keep program manuals / website related to residents current. Develop and maintain residency policies
  • Experience using MS Office Suite, required
  • Write and publish routine business correspondence, memos, Executive notes, agendas, reports, letters and other related documents to assist the department in meeting its goals and objectives
  • Respond to inquiries and complaints using resourcefulness in seeking answers
  • Liaison between the Human Resource department and the ITS Department Managers and Directors by communicating appropriate information in a confidential manner
  • Understand and interpret organizational policies and procedures necessary to ensure appropriate decision-making protocols are followed
8

Skills For Assistant Director of Administrative Operations Resume

  • Responsible for purchasing supplies and other procurement needs for the CIO office
  • Quickly and accurately compile data, research, prepare and create charts, graphs or tables as well as draft letters, presentations and other documents
  • Schedule candidates for interviews with the Search Committee, acquire conference rooms and compile interview materials
  • Prepare check requests with all backup documentation required
  • Handle confidential employee information
  • Analyze and interpret information, issues and proposals presented to the ITS CIO and ITS Duty office for consideration or signatures
  • Mange, monitor and reconcile office budget and procurement activity within the financial system
  • Route and track requests for signatures
  • Update the ITS CIO and the ITS Deputy calendars with staff absences and other relevant information
9

Skills For Director, Administrative Operations Resume

  • Serve as department inventory coordinator for the CIO office and maintain records of property forms, software, licenses, and certificates
  • Set-up meetings and take minutes
  • Assists members of the Central Publications Department and visitors in a friendly, courteous, prompt, and efficient manner
  • Acts as the first point of contact for the department
  • Helps facilitate Manual Review Board, Operations Coordination Meeting, and other meetings, including: planning; coordinating guest speakers; organizing and presenting content; catering; and record keeping
10

Skills For Administrative Operations Specialist, Mid Resume

  • Conducts meetings using WebEx or other electronic meeting applications
  • Drafts and facilitates correspondence between Central Publications Leadership and the Federal Aviation Administration
  • Handles special projects for Leaders with minimal supervision
  • Proactively seeks new and creative ways to resolve problems
  • Composes, types, and edits correspondence autonomously on behalf of department Leadership
  • Assists with the electronic and paper distribution of documents as needed
  • Assists with the systemwide print and electronic distribution of technical documents (e.g., aircraft checklists, manuals) onboard the aircraft
  • Plans and coordinates department events, business lunches, and community service related projects as needed

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