Operations Specialist Resume Sample
Adah Corkery
69014 Clara Green,
New York,
NY
+1 (555) 222 4772
Work Experience
Operations Specialist
02/2017
-
PRESENT
New York, NY
- Reviews either Tax Reporting or IRA daily reports, processes and resolves basic problems and when necessary makes appropriate adjusting system entries
- Researches and resolves incoming inquiries, in a professional and courteous manner, with direct oversight of department Coordinator
- Accurately inputs system entries from either Tax Reporting or IRA forms
- Distributes incoming mail, wires and faxes
- Assists with projects and mailings
- Reviews all daily reports, works down problems and when necessary makes appropriate adjusting system entries
- Researches and resolves incoming inquiries, in a professional and courteous manner with assistance from higher level Tax Reporting/IRA personnel
- Processes incoming mail, wires and faxes
- Assists with organizing projects and mailings
Regional Operations Specialist
11/2014
-
01/2017
New York, NY
- Gains exposure to another Operations Department
- Receives assignment of work and processes in a timely manner, in accordance with departmental policy procedures
- Answers telephones, directs calls and takes messages
- Operates office machines such as photocopiers, facsimile machines, voice mail systems and personal computers
- Computes, records, and proofreads data and other information such as records or reports
- Maintains and updates filing, inventory, mailing, and database systems, either manually or using a computer
- Reviews files, records, and other documents to obtain information to respond to requests
- Daily reconciliation of various fixed income transactions including, but not limited to, Municipal and Corporate Bonds, CMO’s, Agencies, and UITs
- Identify trade exceptions and resolve breaks with trading desks and other broker/dealer back offices on a timely basis before settlement date
Risk Control Operations Specialist
08/2007
-
08/2014
San Francisco, CA
- Understand and comply with regulatory reporting requirements such as TRACE and MSRB
- Learns and assists with Cancel & Rebills and other trade related corrections
- Gather's subject employee’s account disclosures and annual attestations for personal brokerage accounts
- Maintain appropriate records of activities; prepare daily worksheets and reports as necessary
- Support a high quality dispute resolution process, Investigation and reconciliation of client portfolios aligning MTM’s
- Relationship management – daily engagement with key client’s managing the onboarding process and managing client expectations
- Experience in Microsoft Office Applications, in particular, strong Excel skills
- Strong research skills with a structured approach to problem solving
- Coordinates and supervises third party vendor installation activities and assesses location and customer
Education
University of Phoenix - North Davis Learning Center
2002 - 2007
Bachelor's Degree in Business
Professional Skills
- Possesses advanced business knowledge in the Product Operations or Trading Products areas of Capital markets, specifically in the areas of ‘Straight Through Processing’, Middle Office controls and P&L or GL reconciliations for more then one asset class
- Is familiar with business assessment tools (e.g., feasibility studies, requirements documentation, workflow diagrams, and current state analysis/needs assessments)
- Strong organizational skills. Excellent computer skills. Excellent analytical and problem-solving skills
- Excellent telephone, customer service and communication skills. Strong time management skills and ability to prioritize daily assignments
- Strong business problem solving skills, high sense of urgency and strong interpersonal communication skills
- Excellent customer service, analytical, and problem solving skills. Proven organizational skills and attention to detail required
- Strong interpersonal skills along with demonstrated diplomacy skills
How to write Operations Specialist Resume
Operations Specialist role is responsible for organizational, computer, analytical, interpersonal, microsoft, excel, customer, advanced, basic, word.
To write great resume for operations specialist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Operations Specialist Resume
The section contact information is important in your operations specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Operations Specialist Resume
The section work experience is an essential part of your operations specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous operations specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular operations specialist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Operations Specialist resume experience can include:
- Superlative Excel skills. Not talking good, but great Excel skills
- Excellent verbal and written communication skills to interact effectively with all levels of Bank personnel and clients
- Strong attention to detail, numerical skills and intermediate excel skills
- Strong communication skills with the ability to talk to others to convey information effectively both verbal and writen
- Good grasp and strong analytical skills
- Good time management skills, able to work in a fast-paced environment, and manage priorities required
Education on an Operations Specialist Resume
Make sure to make education a priority on your operations specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your operations specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Operations Specialist Resume
When listing skills on your operations specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical operations specialist skills:
- Proven communication skills, oral and written, as well as sound negotiation skills to effectively handle inquiries
- Excellent negotiating skills supported by strong communication skills
- Computer skills, Data Entry Skills and Microsoft Office Skills
- Excellent written and verbal communications skills; advanced reasoning and problem solving skills
- Experience: Good computer skills, and solid decision making abilities
- Change & Process Improvement - Possessing the skills and experience to effectively introduce and manage change and process improvement across the company
List of Typical Experience For an Operations Specialist Resume
1
Experience For Operations Specialist Resume
- Highly developed analytical and organizational skills with superior written and verbal communication skills necessary
- Position requires demonstrated initiative, sound judgment, effective decision-making, and excellent oral and written
- Prior underwriting and/or risk management experience with a demonstrated responsibility for
- Communicate effectively with supported executives to understand timing of requests, in order to be able to prioritize work
- Strong analytical and and problem-solving skills
- Strong analytical and statistical skills desired
2
Experience For Regional Operations Specialist Resume
- Responsible and have good time management skills
- Very strong proficiency skills in Microsoft Excel
- Strong cross-departmental communication skills – written and verbal
- Excellent MS Office skills ( Excel and Power Point)
- Good communications skills required to interact with sales staff and other internal and external contacts
3
Experience For Email Operations Specialist Resume
- Strong organization and detail-orientated skills
- Aptitude for learning and applying problem solving skills
- Effectively communicating on a daily with peers and supervisor regarding the status of projects and work activities
- Technical skills including familiarity with BPS/Pershing, Bloomberg, Ipreo and Brio
- Demonstrable critical thinking and creative problem solving skills
4
Experience For Risk Control Operations Specialist Resume
- Preference given to applicants who have demonstrated experience developing and supporting technology partnerships
- Exceptional troubleshooting skills along with high level of accuracy and attention to detail
- Basic Math and computer/Keyboarding skills required
- Communicate effectively with various support groups, describing issues and errors clearly
- Communicate effectively with team members to keep the team on track and working together
5
Experience For Event Operations Specialist Resume
- Prior experience in providing customer support
- Experience in trainings coordination and/or events coordination, providing analysis. Project management experience would be an asset
- Operations/Processing or Customer Service experience; or 2-3 years industry experience
- Identify and analyse problems using sound judgment and determine solutions in order to effectively resolve issues
- Interact effectively and professionally with all contacts including external and internal customers
6
Experience For Remarketing Operations Specialist Resume
- Intermediate Microsoft Office skills, including Word, Excel Outlook, Access
- Leadership, Coaching, and People Management skills
- Strengthen skills in a number of different areas including project management, cross-functional partnerships and content strategy
- Effectively present information and respond to questions from business areas, managers and clients
- Efficient skills in documentation
7
Experience For Soacc Operations Specialist Resume
- Experience in a lead role for visual merchandising and showroom environment or/equivalent retail experience
- Multi-tasking skills for flexible project tasks
- Work collaboratively and effectively
- Effectively challenges Leaders to ensure 100% business processes are documented and kept current
- Effectively manage SSAE16 audit from inception to completion
8
Experience For Remote Operations Specialist Resume
- Leverage limited technical skills
- Communicate exceptions effectively / seek issue resolution
- Building solid working relationships with Risk Officers and Operational teams globally
- Developing effective working relationships with insurers
- Working experience with: Microsoft SQL, Web Services, SOAP, REST, SMPP, TCP/IP, HTTP/XML, Wireshark, Apache & IIS
- Working experience in Windows and Linux environments
9
Experience For Wholesale Operations Specialist Resume
- Validating daily NAV’s for accuracy
- Sourcing and negotiation experience
- Knowledge and skill in maintaining, installing, troubleshooting, repairing, and replacing HVAC systems of various types
- Own the email marketing schedule, including the process of populating the schedule in alignment with product and brand marketing priorities
- Exercise good judgment, keeping in mind company policies and procedures as guidelines, in issuing credits, scheduling installation
- Drive initiatives for user adoption, trust building, and delivering amazing experiences
- Develop winning working relationships and applying best practices to maintain a solid environment of collaboration and teamwork
- A solid understanding of IT operations including: server, storage, network, datacenter infrastructure and technical operations/support processes
10
Experience For Card Operations Specialist Resume
- Good understanding of the related aspects involved in supporting a hedge fund manager
- Experience in working in banking environment
- Experience in Banking and Finance (ideally in Global Messaging and SWIFT as an advantage)
- Experience in working in the banking environment
- Strong critical thinking and problem solving instincts
- Related experience working in online operations, hospitality, project management, consulting or administrative functions
- Experience in data, reporting, and analytical problem solving
List of Typical Skills For an Operations Specialist Resume
1
Skills For Operations Specialist Resume
- Strong teamwork skills and an ability to collaborate with coworkers having diverse skills and backgrounds
- Effectively partner with a diverse group of constituents including excellent communication skills, both written and verbal
- Good communications skills - ability to communicate effectively with drivers and customers
- Strong presentation skills with the ability to create materials and deliver effective training
- Mathematical Skills - Reliable mathematical and problem solving skills
- Strong administrative experience with proficient computer skills (MS Office)
- Good computer skills, and solid decision making abilities
- Communication and Negotiation Skills, Verbal and written skills
- Organization skills, Time Management Skills and Meticulous
2
Skills For Regional Operations Specialist Resume
- Excellent organization and time management skills with the ability to set own priorities and escalate issues in a timely manner
- Troubleshooting skills and a solid understanding of mechanical and control equipment
- Excellent administrative and organizational skills, including public relations, programming and event planning
- Problem solving and effective decision making skills
- An ability to handle multiple assignments and meet deadlines using superior multitasking and prioritization skills
- Strong critical thinking, organizational and problem-solving skills
3
Skills For Email Operations Specialist Resume
- Prioritize projects on an ongoing basis to meet changing deadlines, and manage change effectively
- Strong reading and comprehension skills
- Exercises good judgment and decision making skills both independently and collaboratively with team members and peers
- Excellent computer skills with expert understanding of Microsoft Office and Adobe Suite
- Excellent time management skills and comfortable working to strict deadlines
- Excellent presentation and technical report writing skills
- Demonstrate eagerness to acquire knowledge and skills, continually looking for ways to expand job capabilities
4
Skills For Risk Control Operations Specialist Resume
- Detail oriented with proven ability to deal with ambiguity and work effectively in situations involving uncertainty or lack of information
- Good problem solving skills and ability to think through complex issues clearly
- Solid analytical skills. Uses logic and reasoning to identify complex problems; reviews related information and develops options and implements solutions
- Excellent organization, creative thinking and analytical skills
- Demonstrated mechanical aptitude, with diagnostic and problem solving skills
5
Skills For Event Operations Specialist Resume
- The ability to communicate and represent TCF in a businesslike manner while providing good customer service skills
- Advanced problem solving and good judgment skills
- Strong verbal communications to effectively present in 1-on-1 and small group situations to customers, clients & other associates of the organization
- Good communication skills and the ability to rapidly record information verbatim are important
- Strong PC skills, to include Windows, Word, and Excel
- Solid MS Office skills, especially Excel
- Effective meeting planning and coordination skills
- Develop and leverage an internal network using strong interpersonal and presentation skills
6
Skills For Remarketing Operations Specialist Resume
- Strong communication skills and ability to interact with internal and external partners and Uber users
- Strong Microsoft Office (Excel, Word and PowerPoint) skills
- Excellent written and oral communication and organization skills
- Strong technical skills needed to implement complex IT solutions
- Proven organizational skills and initiative
- Excellent relationship management skills and ability to deal with different levels within the organization
- Has excellent verbal and written communication skills with internal and external customers
7
Skills For Soacc Operations Specialist Resume
- Proven record of providing strong and effective customer service
- Excellent problem solving skills and high energy and enthusiasm
- Proven interpersonal / communication skills and capability to work with and influence people from other countries and cultures is essential
- Strong analytical and problem solving skills with the ability to apply procedures and guidelines consistently is required
- Demonstrated analytical skills that include the ability to research and resolve issues to completion
8
Skills For Remote Operations Specialist Resume
- Excellent communication skills, and intermediate knowledge of computer hardware and software
- Interpersonal Communication – good oral and written communication skills
- Strong computer skills including proficiency in SAP, Excel, Word and Outlook
- Possess excellent computer skills- Microsoft environment.: Excel, Word, Outlook and Maximo
- Strong Microsoft Office skills with proficiency in Access, Word, PowerPoint, Visio, Excel (e.g. use of macros, pivot tables and v-lookups)
- Organizational skill and time management skills
- Tracking of all cross-location project deliverables effectively within the team
9
Skills For Wholesale Operations Specialist Resume
- Rich opportunities for using and developing your skills, taking responsibility and making impact on others
- Advanced excel skills, comfortable manipulating large data sets in excel, executing and writing macros in excel
- Production processing, maintenance, engineering, field experience in Agronomic science, or supervisory experience
- Flexibility to deal with changing priorities and schedules, able to balance competing priorities
- A high standard of interpersonal communication skills (written, verbal, meeting, presentation and leadership) and problem solving abilities are essential
10
Skills For Card Operations Specialist Resume
- Capable of applying critical thinking skills
- Creative, problem solving and critical thinking skills
- One to three years of banking experience or experience with banking or equivalent systems
- Deliver solid results by meeting deadlines in a timely manner while managing multiple priorities and PPM team deliverables
- A high standard of interpersonal communication skills (written, verbal, meeting, presentation) and problem solving abilities are essential
- Strong knowledge of and experience working with Derivative Operations
List of Typical Responsibilities For an Operations Specialist Resume
1
Responsibilities For Operations Specialist Resume
- Excellent computer skills with strong working knowledge of Microsoft Office (Word, Excel, Outlook, etc.)
- Strong organizational and planning skills with the ability to manage multiple tasks and prioritize when needed
- Strong problem solving skills and sound decision making abilities are required
- Strong command of the English language, communication and presentation skills, and confidence speaking in groups and sharing perspective Global/US CRM
- Strong process-writing, analytical and problem-solving skills
- Solid analytical skills using logic and reasoning to identify complex problems; review related information and develop options to implement solutions
- Excellent organizational, interpersonal, listening, communication skills and ability to work in a team environment
2
Responsibilities For Regional Operations Specialist Resume
- Strong interpersonal, management, analytical, organizational, customer service, problem solving, verbal and written communication skills
- Excellent writing skills in Mandarin
- Strong reading skills in English
- Good relationship building skills with a natural ability to create rapport
- Strong Guest Service Skills with ability to handle difficult situations while maintaining a positive and professional disposition
- Strong decision making skills and ability to locate the most acceptable solution
3
Responsibilities For Email Operations Specialist Resume
- Strong oral, written, analytical and problem solving skills required
- Relatively good English communication & writing skills
- Proficient with Excel spreadsheets with proven analytical and trouble-shooting skills
- Exercise good judgment and exhibit consistent decision making skills
- Experience developing, testing or operating scientific or other precision instrumentation, or equivalent coursework and laboratory experience
- One to three years of banking experience or experience with banking or accounting systems
4
Responsibilities For Risk Control Operations Specialist Resume
- Good understanding of SMB market or solid understanding of volume business processes and KPIs
- Problem solving - ability to exercise critical thinking skills to determine key issues and implement solutions
- Work on multiple initiatives exhibiting skill in prioritizing work and follow through to meet deadlines
- Effectively use knowledge and resources to ensure processing is compliant with regulations and current policies
- Work effectively with corporate customers - managing a high level of relationship
5
Responsibilities For Event Operations Specialist Resume
- Strong planning, prioritization and analytical competencies
- Work effectively with corporate customers managing a high level of relationship
- Manage work load effectively, especially during times of high activity
- Proficient computer skills and ability to learn new applications in a department with the most advanced and continually improving computer platforms
- Proven experience working inclusively within teams and across functions
- Prior experience working in extreme environmental conditions
- Analyze and solve moderately complex problems in operational processes and show problem solving skills
6
Responsibilities For Remarketing Operations Specialist Resume
- Superior customer service, task management and coaching skills
- Sound judgment and exhibits decision making skills
- Proficient computer skills including Microsoft Office, SAP, Railtrac or similar programs
- Prior experience coordinating events
- Basic computer skills, including proficiency in Microsoft Word, Excel, and Outlook
- Statistical analysis skills, intermediate level of using SPSS and Excel
- Generic Scripting skills
7
Responsibilities For Soacc Operations Specialist Resume
- Above average communication skills that include communicating to external clients, management, and business partners
- Prior customer service experience in a professional setting and the ability to work independently
- Prior experience working in a 3rd shift environment
- Prior experience working in a 2nd shift environment
- Advanced skills with planning and alignment
- Basic skills using TValue (as applicable in GLS),
- Strong attention to detail; proven history of delivering quality work
- Expert Excel skills, including, complex formulas and functions such as, lookups, Pivot Tables, etc
- Experience in Banking, preferably within a Wealth Management Risk Control function, ideally with around 6 years experience
8
Responsibilities For Remote Operations Specialist Resume
- Experience in Banking, preferably within a Wealth Management Risk Control function, ideally with 4+ years of experience
- Proven ability to prioritize, meet deadlines, identify processing risks and to communicate with staff, senior management, and customers
- Ad hoc reporting skills, desired
- Communicates with Recruiters/Recruiting Coordinators about certain skills/talent needed to fill an open order
- Proven experience with project management, preferably related to policy with a cross-functional component
- Take ownership of customer needs, and dispatch service personnel to match the skill set required in the most effective and productive manner
- Communicate effectively with outside customers and improve/maintain business relationships
- Utilize analysis and decision making skills to trouble shoot, identify root causes, and resolve discrepancies
9
Responsibilities For Wholesale Operations Specialist Resume
- Building solid working relationships with several stakeholders including Client Advisors, Credit Officers and RCO colleagues globally
- Understanding of different budgets (overhead, invest, launch) and experience in creating and tracking budgets
- Entering and validating the relevant economic information into our asset management system (currently LoanIQ)
- Participating in month-end risk reporting to verify that all syndicate general ledger balances are valid
- Building solid working relationships with Risk Officers and Front Office (Business management) in London, Zurich, Stamford
10
Responsibilities For Card Operations Specialist Resume
- Managing time to align with project and task prioritization
- Understanding of process and process equipment, experience in process control
- Working experience in SAP would be an advantage
- Accounting experience in a capital markets environment is an asset
- Validating necessary account and plastic level detail for fulfillment and card delivery
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