Operations Planning Manager Resume Sample

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Krystel Ondricka
4463 Miller Dam,  Houston, TX
+1 (555) 789 7577

Work Experience

Sales & Operations Planning Manager
01/2017 - PRESENT
Boston, MA
  • Helps set strategic direction for retail execution to support specific Retailers and Geographies
  • Develops process and Annual Retail Plan that delivers brand expectations in store
  • Tracks and adjusts plan with ROM and Customer Business Development team to meet execution objectives
  • Works closely with Starbucks Sales Planning to enable successful ‘plan-to-execution’ initiatives
  • Works closely with ROM to integrate operations selling solutions end-to-end
  • Manage supervisors, planners and employees in 24x7 manufacturing environment
  • Implement programs and processes to improve operational excellence
  • Develop, implement solutions to department issues
  • Translate Agilent overall strategy into department initiatives
Operations Planning Manager
08/2013 - 11/2016
Houston, TX
  • Compile, develop, validate and communicate medium-staged and short-term production/shipment plans, and associated strategies that support overall business objectives
  • Active involvement in continuous improvement plans (Lean, Six Sigma)
  • Support NPI from production and planning perspective
  • Lead development of employees in production and planning teams
  • Foster an environment of Agilent values
  • Experience in manufacturing, production management or production planning
  • Applies in-depth understanding of how own discipline integrates within the segment/function
  • Anticipates business issues; recommends process or service improvements
  • Participates in incident investigations for near misses, injuries and/or property damage that occur in the functional areas
Global Sales & Operations Planning Manager
10/2006 - 05/2013
Dallas, TX
  • Identify and implementing cost savings initiatives
  • Ensures company is in compliance with all applicable safety storage and transportation regulations as required
  • Implement/direct Continuous Improvement strategies and WCOM activities in support of planning goals and enhance manufacturing efficiency
  • Lead, participate in, and provide resources and direction to WCOM teams
  • Provides a clear vision of goals and expectations for the assigned people in the department and provides them with the tools and training required to meet those expectations
  • Handles all elements of supervision including selection, salary planning, training, recognition, discipline, and performance appraisals. Utilize Performance Management techniques in maximizing development
  • Reviews the backlog on assigned machines frequently and works closely with the Production Planners to help balance the backlog
  • Communicates daily with the Manufacturing Supervisors on the current and upcoming schedule required for assigned machines


William Jessup University
2001 - 2005
Bachelor's Degree in Business

Professional Skills

  • Strong quantitative and problem-solving skills and extraordinary organizational skills
  • Demonstrated strong interpersonal skills, leadership ability, sound judgment, ability to assess priorities and act decisively on complex issues
  • Have strong organizational, prioritization and analytical skills
  • Time management skills and HR skills
  • Strong planning/organizing and PC Skills are required
  • Strong influencing skills across a broad range of stakeholders
  • Excellent organization skills including planning and coordinating work assignments

How to write Operations Planning Manager Resume

Operations Planning Manager role is responsible for excel, analytical, interpersonal, reporting, microsoft, leadership, sql, recruiting, analysis, planning.
To write great resume for operations planning manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Operations Planning Manager Resume

The section contact information is important in your operations planning manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Operations Planning Manager Resume

The section work experience is an essential part of your operations planning manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous operations planning manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular operations planning manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Operations Planning Manager resume experience can include:

  • Excellent presentation, interpersonal, and communication skills are required for interacting at all levels within the organization
  • Coordinates with manufacturing and technical to assure good manufacturing processes are maintained
  • Work experience in a consulting firm, investment banking or private equity firm or in a corporate development or strategy role
  • 4)Excellent communication including written, verbal and presentation to senior level audience
  • Planner/scheduler with experience of working in a heavily regulated industry (e.g. Pharma, Medical Devices, BioPharma) is desirable
  • Provide direction for the creation of a monthly supply plan process by the manufacturing team then validate performance vs. plan

Education on an Operations Planning Manager Resume

Make sure to make education a priority on your operations planning manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your operations planning manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Operations Planning Manager Resume

When listing skills on your operations planning manager resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical operations planning manager skills:

  • Strong interpersonal skills for effective relationship management with internal & external contacts
  • Strong analytical skills and demonstrated ability to explain concepts to general audiences
  • Effective meeting facilitation and influencing skills to gain stakeholder alignment
  • Strong analytical, verbal and written communication skills to accurately document, report, and present findings
  • Excellent communication skills, written and verbal, with attention to detail and accuracy
  • Excellent interpersonal and communication skills and ability to build and maintain relationships with people of all levels within the business

List of Typical Experience For an Operations Planning Manager Resume


Experience For Sales & Operations Planning Manager Resume

  • Work experience in a quantitative field or equivalent educational experience
  • Work with plant and distribution center managers to determine if they have the information they need to effectively size their resources
  • Experience with Statistics / Queue Modeling
  • Supervises the management of the logistics functions as well as oversee the storage, disposition of all purchased raw materials and finished goods
  • Provide an effective management process to ensure safe work behavior by employees
  • Accelerating deployment of key S&OP processes across Geographies that focuses on cross-functional alignment & decision making across all seasons

Experience For Senior Sales & Operations Planning Manager Resume

  • Providing appropriate and accurate data used in S&OP Handshake Meetings with the Ultrasound Business Group
  • Understanding of applicable computer systems, such as Google Suite, Microsoft Office, and function specific software
  • Developing a robust monthly process and aligning the different business functions
  • Sourcing (local/international subcontractors and local materials)
  • Developing educational materials and delivering training in support of the S&OP initiative
  • Identifying gaps between current plans and financial commitments, derives possible gap closing initiatives and highlights the risks and opportunities
  • Leveraging industry wide best practices and continuous improvement methodologies to continually enhance the S&OP process

Experience For Global Sales & Operations Planning Manager Resume

  • Driving accountability and process improvements based on identified KPIs
  • Attends daily and weekly Manufacturing Production Meetings to provide backlog information to Manufacturing, and reviews any Production Planning concerns
  • External training and/or internal seminars in leadership, safety, quality, problem solving techniques and other related materials management training
  • Provide direction to individual operational cells on volumes, and timing of production requirements considering demand, conversion, staffing, and productivity
  • Oversees maintenance of optimum inventory levels to ensure timely delivery of customer requirements while maintaining minimal carrying and transportation costs
  • Coordinates and assists with technical and manufacturing to resolve manufacturing issues as needed
  • 1)Leading and influencing cross-functional teams to make timely and business-critical decisions

Experience For Sales Operations Planning Manager Resume

  • Monitor sales - define and implement monthly sales monitoring for Global Material Planning
  • Support Purchasing by assisting in the development of demand forecast for components of key suppliers
  • Lead training for new and current Order Management team members and help maintain updated standard operating procedures
  • Responsible for developing the S&OP deck in conjunction with multiple stakeholder and publishing it to senior management on a monthly bases
  • Works closely with the KA Sales & Program Management Teams, Purchasing Teams, Finance Teams and Site Logistics/Planning teams
  • Professional Supply Chain certification (in the process of earning or maintaining APICS CPIM or CSCP or equivalent) required
  • User proficiency in SAP (or equivalent ERP) order management, demand forecasting, capacity planning, and inventory analysis
  • Analyzes and prepares Production Planning reports such as back log reports, rerun reports, etc. as required on a daily, weekly and monthly basis

Experience For Operations & Planning Manager Resume

  • Monitors the accuracy of data for BOMA such as: routings, production standards, machine & order status, etc. Updates data, and provides feedback and training as necessary
  • Reviews and analyzes aged inventory reports and creates action plans for reducing these inventories
  • Responsible for all planning issues, acts as a backup for all Buyer/Planner functions
  • 2)Global Sales & Operations Planning (S&OP) processes management
  • Lean six sigma training. Green Belt certification or willingness to obtain such certification upon acceptance of role

Experience For Sales Operations & Planning Manager Resume

  • Work with sales, marketing, and technical leadership to coordinate new product launches and address supply concerns
  • Lead troubleshooting efforts when supply chain issues arise, to determine the root cause, and implement needs changes to reduce the risk of reoccurrence
  • Keep the S&OP process on track, ensuring continuous engagement and execution by all stakeholders. This includes
  • Prepare and execute accurate capacity, demand and material planning and forecasts
  • Ensure an accurate and reliable rolling production schedule is developed on a daily basis
  • Maintain an accurate backlog of orders and liaises sales to ensure there is an adequate understanding of future demand
  • Responsible for reporting all safety, quality and food safety problems to personnel with authority to initiate action

Experience For Demand / Operations Planning Manager Resume

  • Seek and support continuous improvement through the acquisition and implementation of systems to facilitate operations planning
  • Participate in daily leadership activities including Gemba walks
  • Build cross organizational processes to collect and recommend material planning
  • Be inspiring, positive, patient, assertive and humble
  • Maintain an accurate backlog (correct shipment weeks) of orders and liaises sales to ensure there is an adequate understanding of future demand
  • Manages a team of professional capacity planning analysts who perform analyses and make recommendations to optimize available resources within operations

Experience For Sales & Operations Planning Manager M&CC Resume

  • Sets departmental objectives, manages performance appraisal process and is responsible for overall capacity planning strategy
  • Coordinate supply chain planning and execution activities with Latin America, EU and Asia
  • Collaborate with manufacturing sites on weekly S&OP reviews to ensure timely supply of product and track actual vs. plan
  • Oversees finite plant scheduling activities
  • Proactively manage working capital (inventory) to meet or exceed financial targets of the division
  • Leverage Six Sigma training to identify process improvement opportunities

Experience For S&OP / Operations Planning Manager V Resume

  • Lead day-to-day activities of Sales & Operations planning team for the for the Sheilds business unit
  • Responsible for S&OP meeting facilitation and collaboration and action items follow up
  • Interacts with Global Sales branches and manufacturing plants to identify business issues to define risks / opportunities for slow move and no move inventory
  • S&OP meeting facilitation and collaboration
  • Train and teach the organization about production planning so that the organization and group can grow
  • Run the weekly, monthly, quarterly, and yearly S&OP planning process for Zillow Offers operations

Experience For Sales &operations Planning Manager Resume

  • Develop productivity standards through time in motion studies, and value stream mapping initiatives
  • Contribute towards the quarterly strategic planning process
  • Comfortable working in highly ambiguous situations; Self-starter, high energy
  • Communicate clearly and concisely with SBU leadership regarding the LIC issues, options and reactions
  • Link with Sales, Marketing, Innovation and Customer service to build the demand forecast
  • Lead demand and supply matching exercises
  • Lead day-to-day activities of Sales & Operations planning team for the for the Hilex Poly business unit)
  • Lead the activities of a production planning team – serve as the focal point for fulfillment of the facility’s customer service goals
  • Comfortable and competent to provide metrics inputs to various reporting decks; communicate key performance indicators to stakeholders and leaders

List of Typical Skills For an Operations Planning Manager Resume


Skills For Sales & Operations Planning Manager Resume

  • Strong analytical, organizational, decision making, written and verbal communication and presentation skills to working level and VP / EVP level
  • Communicate, influence, story-tell, and partner effectively using strong verbal and written communication in English
  • Good technical, communications, and interpersonal skills
  • Proficiency with personal computers, including internet research and advanced skills with Microsoft Excel and BW reporting
  • Ensure effective methods and practices for raw and packaging material procurement, production scheduling, and finished goods deployment to distribution centers
  • Exceptional problem solving skills, inquisitive, willingness to take risks

Skills For Senior Sales & Operations Planning Manager Resume

  • Leadership and communication skills to evoke action from a diverse group, many of whom do not have a direct reporting relationship to the incumbent
  • Computer skills/ability to work with various software packages. Working knowledge of SAP/APO required, high competency in Excel, and PowerPoint
  • Computer skills/ability to work with various software packages. Working knowledge of SAP required, high competency in Excel & Microsoft Office
  • Prior working experience in or exposure to Greater China region
  • Good understanding of Supply Chain processes, a few years’ experience in Sales and Operations planning is welcome
  • Experience on SAP APO, Kinaxis, or equivalent systems experience
  • Proven results with building strong customer relationships and delivering customer-centric solutions

Skills For Global Sales & Operations Planning Manager Resume

  • Supply Chain professional experience with increasing responsibilities demonstrated to accomplish the above responsibilities
  • High attention to detail and proven ability to run multiple, opposing priorities at a time
  • Working experience in Supply Chain operational focus, preferably a leadership role
  • Experience developing key supply chain metrics leading to optimum S&OP process performance and understanding/management of working capital
  • Proven track record of delivering results and successfully engaging stakeholders in S&OP and supply chain planning

Skills For Sales Operations Planning Manager Resume

  • Results Orientation, including Planning/Priority Setting
  • Experience managing Demand Planning assignments
  • Work experience in a consulting firm, investment banking or private equity firm or in a corporate development or strategy role
  • Validate potential transfers with expediting and receiving sites
  • Five (5) years of experience in Demand Planning or another Supply Chain Management discipline
  • Experience in leading the S&OP process for supply chain
  • Experience in leadership of large-scale capability deployments supporting critical business processes

Skills For Operations & Planning Manager Resume

  • Work experience in the field of Demand Planning and SCM
  • Extensive experience using ERP system to manage related data sets
  • Strong competencies and familiarity with the Microsoft Office
  • Experience in sales within a relevant industry
  • Establish operational objectives and priorities within the framework of established SLAs
  • Proven track record working within a multi-team environment, including cross team calibration

Skills For Sales Operations & Planning Manager Resume

  • Professional experience in Analytics, Project Management, Planning, or related field; preferably with a large corporate entity
  • Demonstrated knowledge of inventory management theory and supply chain practices
  • Familiarity with operations management concepts including planning, forecasting and optimization gained through work experience or graduate level education
  • Experience in Manufacturing Planning, Process Engineering, Supply Chain Management or Operations Management
  • Global S&OP management experience in areas such as supply, demand, planning, forecasting, finance management, modeling etc

Skills For Demand / Operations Planning Manager Resume

  • Experience in production supervision, planning, purchasing, customer service and logistics
  • Experience in Lean Manufacturing, Project Management, Capacity Planning, and Six Sigma
  • Experience interacting with executive level leaders within Sales, Marketing, Finance, and Operations
  • Strong planning and process orientation
  • Significant experience within S&OP / demand planning across multiple sites ideally internationally

Skills For Sales & Operations Planning Manager M&CC Resume

  • Advanced planning tools and systems experience (e.g. Logility, JDE)
  • Experience in supply chain, operations, and/or resource planning
  • Demonstrated leadership as part of a cross-functional management team
  • System development and implementation experience
  • Organized and efficient, capable to perform well with multiple priorities and interfaces and constructively challenge stakeholders
  • Good command of English with knowledge of Mandarin
  • Experience in S&OP, operations and/or finance
  • Experience in process development and optimization

Skills For S&OP / Operations Planning Manager V Resume

  • ERP-Lx experience or equivalent
  • Ensures customer service group has tools and process in place to ensure excellent Customer Service
  • Manage finished goods inventory levels to ensure releases can be satisfied
  • Maintaining the Ultrasound Order Backlog and identifying key actions to appropriate stakeholders
  • Monitoring of detail and tasks critical to meeting objectives
  • Serving as the main point of contact regarding all S&OP matters
  • Providing critical insights to North America Key Stakeholders to help drive revenue and inventory performance in Ultrasound

Skills For Sales &operations Planning Manager Resume

  • Maintaining KPI’s that measure success of objectives and drive continuous improvement in the S&OP process
  • Working with factories and Business Group partners to ensure all barriers to revenue are mitigated and cycle time goals are achieved
  • Working with Commercial Operations to ensure appropriate orders are invoiced under Philips global policies
  • Establishing personal credibility as a supply professional for both seeds and CP is key
  • Being recognised as someone who can help the commercial unit supply reach its full potential

List of Typical Responsibilities For an Operations Planning Manager Resume


Responsibilities For Sales & Operations Planning Manager Resume

  • Effectively and frequently communicate with division management and key staff members
  • Project management and/or business operations experience - preferably in the digital media or internet space
  • +5 years of experience in similar S&OP positions in global equipment companies
  • Experience in Inventory, Supply Chain, Production, and/or Procurement Management
  • Demonstrate executive presence
  • Develop and sustain strategic inventory management plan with defined inventory levels for Raw, WIP, & Finish Goods

Responsibilities For Senior Sales & Operations Planning Manager Resume

  • Establish key performance indicators measurement tools to enable solid operating and production decisions
  • Good knowledge in MS Excel, Salesforce and ERP landscapes (SAP or similar)
  • Good command of the English and German language
  • At least five (5) years of experience in a supervisory position in a transit environment
  • Incorporating inventory strategies to optimize raw material inventories for existing products and planning for new product introductions

Responsibilities For Global Sales & Operations Planning Manager Resume

  • Understanding of advanced supply chain concepts and their financial impacts
  • Coordinating with cross-business unit manufacturing sites on make-to-order batches, optimal batch size analysis and planning activity
  • Ongoing communication with Product Line Managers, Sales, Marketing, and other market inputs to develop the demand plan
  • Considering input from Production, Materials, Finance, Senior Management develop a demand plan that meets KPI’s
  • Responsible for the implementing and owning forecast accuracy measurements and reporting to drive improvements with key stakeholders
  • Global Planning Team as Demand Supply Balancing (DSB) / Short Term Planning (STP)
  • Fluent English (reading, writing, speaking); additional languages an advantage
  • Analyze sourcing and routing of LIC products to optimize efficient network layout strategies

Responsibilities For Sales Operations Planning Manager Resume

  • Establish and track performance metrics including the use of A3 problem solving process to determine root cause, identify and implement corrective measures
  • Provides training for new and existing customer support representatives
  • Establish trust and alignment with operations partners to the optimal production strategies across our coating, distribution, and finishing network
  • Create and drive continuous improvement of world-class demand planning and Sales and Operations Planning (S&OP) processes
  • Provide leadership for the demand planning/forecasting process
  • Develop capacity planning process to align and balance supply with demand to provide input for labor and equipment requirements for short and midterm planning
  • Manage and optimize network inventory including analysis of excess, slow moving and obsolete inventory

Responsibilities For Operations & Planning Manager Resume

  • Manage monthly resource planning activities within the consulting services team
  • Develop forecasting models to review professional services backlog and resource availability to ensure adequate resourcing
  • Integrate plans and coordinate with category Specialty Packaging Planner to fulfill Specialty Packaging requirements and service goals
  • Drive Supply Chain/Production Planning best practices for the facility. Master planning tools available and use them to improve plant and customer service KPIs
  • Business insights – Provide insights through revenue and product analysis. Identify key levers for driving revenue growth
  • Support senior management in strategic, business and operational planning and ensure decisions in line with the global sales organization’s approach
  • Participate in new product development process and communicate to operations and planning team as needed
  • Five percent travel and an occasional overnight stay depending on business needs
  • Project manage improvements to Sales team and processes to drive higher efficiencies using a data-driven approach

Responsibilities For Sales Operations & Planning Manager Resume

  • BA/BS required, preferably in engineering, finance, economics, business or related field
  • Participate in the financial budgeting process
  • Sales and Operations Planning Leader for Ashland
  • Manage the MOC/MDM process for new stocking requests and strategies in Architectural Coatings
  • Identify opportunity and risk to plan providing recommendations to senior leadership to support decisions to be executed in real time
  • Facility New Product Launch Process Owner to coordinate Product Development, Process Engineering and pre-production resources
  • Responsible for ensuring excellence in Customer Service
  • Oversee all strategic S&OP and Demand Planning activities across LGM-NA
  • Facilitate monthly demand forecast aggregation, including consensus between functions and stakeholders

Responsibilities For Demand / Operations Planning Manager Resume

  • Monitor the demand plan performance throughout the month to provide detailed input to Sales and Marketing management for use in demand review and S&OP meetings
  • Develop metrics for forecast accuracy, planning data integrity and accuracy, S&OP performance, service and inventory metrics
  • Partner with project managers and implementation leads to ensure that the proper project work is being planned and resourced each month
  • Implement logistic saving projects in conjunction with corporate logistics
  • Coordinate with international subsidiary counterparts to support global sourcing initiatives
  • Participate in financial budgeting process
  • Used as a resource in ad-hoc reporting of sales/forecast data
  • Improve the 12 Month rolling consensus material forecast
  • Be able to see the complete picture of the entire supply chain planning with the most up-to-date data and changes

Responsibilities For Sales & Operations Planning Manager M&CC Resume

  • Contribute to strategic concepts as part of a Sales and Operations Planning team
  • Monitor and report on the forecast accuracy performance including root cause analyses, meetings and presentations
  • Coordinates with Global Planning Team on Control Tower (utilized for order book management
  • Proficiency with Microsoft Excel, PowerPoint, and reporting (various tools)
  • Multi-task and work independently in an evolving, fast-paced environment
  • B.Sc. Industrial Engineering, Agronomist, Economist, Business Administration or other related field, MBA an advantage
  • MBA, or Masters in Engineering (Industrial, Production, or Mechanical)
  • Upholds company values, conducting work in accordance with all applicable rules and policies
  • Operating cadence / Rhythm of business - Support Sales teams with planning and operational requests e.g. annual planning, monthly and quarterly business reviews. Lead the target setting process for the Sales Teams in the Region. Set appropriate KPIs and track performance

Responsibilities For S&OP / Operations Planning Manager V Resume

  • Coordinate all facets of the S&OP process to ensure consistency, standardization, collaboration, and organizational alignment towards the company’s business objectives
  • Lead the Demand Management process and determine how to optimize the process to attain the highest forecast accuracy with the least amount of work
  • Identify short and medium term business risks through the identification and analysis of data
  • Identify key data needs and inputs for the S&OP process and establish standardized formats for the data
  • Integrate firm backlog, bookings forecast, statistical forecasting, portfolio management, NPI, EOL, and other product demand signals to create a consensus demand forecast.
  • Support efforts to improve KPI’s such as on time shipments, inventory management, order fulfillment, and forecast accuracy
  • Preparing for and facilitating regular S&OP cycles, including strategic end to end process reviews with organizational executives on demand/supply plans, issues, and mitigating actions

Responsibilities For Sales &operations Planning Manager Resume

  • Engaging with sales team during planning cycles and the translation of the annual sales plan into forecasted units. Developing monthly iterative process to understand sales trends and identify adjustments for the S&OP meetings
  • Engaging with operations and supply chain teams to identify potential gaps in meeting proposed consensus forecast. Initiating out of bounds metrics and processes to support rapid changes to customer demand
  • Proficiency in Word, Excel, Power Point, Outlook, Ocacle, Oracle S&OP/Demantra Module
  • Manage the monthly S&OP process for the entire company. Continuous improvement of accuracy and benefit of the S&OP process
  • Work closely with various functions, including Planning, Finance, Logistics, Sourcing, Engineering, Customer Service, Marketing, and Sales to ensure that the appropriate data is available and accurate in the S&OP process meetings
  • Create communication forums to address off-cycle problems and close gaps to plan
  • Assist in development and implementation of key performance metrics for operations organization
  • Clearly present information through the spoken or written word. Read and interpret complex information

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