Offer Manager Resume Sample
Zachary Blick
398 Durgan Circle,
Phoenix,
AZ
+1 (555) 340 1456
Work Experience
Offer Manager
03/2017
-
PRESENT
Philadelphia, PA
- Manages White Space Operation Services offer, strategy and development; responsible for establishing and communicating high level department goals, and setting overall product line priority
- Provide high level management support for large key opportunities and/or escalated customer complaint resolution; interface with sales personnel, customer service, service line of business, etc to resolve issues and exploit opportunities for maximum profitability and customer satisfaction
- Set global white space operations offer strategy and positioning, including defining features, requirements, and pricing for offer
- Monitors team performance and ensures reasonable cycle time for new offer introductions and sales tools releases to improve offer performance (revenue growth and profitability); actively engage in new offer development programs to provide customer requirements, understand development limitations, and remove barriers to success
- Develops methodologies, procedures and documentation for the execution of the service to ensure standardized service delivery
- An understanding of the concepts of the personas of our different stakeholders
- Persona based requirements gathering through surveys, customer interviews and focus groups
- Writing clear, comprehensive and prioritized requirements
Future Offer Manager
05/2010
-
11/2016
Detroit, MI
- Creating and managing a business case
- Financial competence: Make vs Buy, return on investment and cash flow measures
- Providing subject matter expertise for data sheets and other deliverable documentation
- Engaging with technical teams
- Establishing product pricing, with rationale from both Unique Value proposition and competitive analysis
- Very strong written, verbal communication, and presentation skills
- Pay attention to detail without getting lost in the weeds
- Work in an evolving environment and convert ambiguity into clarity
Real Time Offer Manager
10/2007
-
12/2009
New York, NY
- Lead by example, develop and implement a strategy and hold associates accountable for performance
- Demonstrated knowledge of program, project and process management methodologies
- Break down complex problems into manageable activities
- Experience in managing pricing projects with end-to-end process and business impact
- Proven ability to anticipate work assignments
- Maximize market share and profitability for busway
- Manage global installation best practices across busway platforms including IEC Canalis, NEMA I-Line, & IEC I-Line ranges
- Monitor & analyze system & installation trends from the industry, competitors, and governing bodies
- Create, manage, and promote targeted contractor and services programs for busway systems globally
Education
Siena Heights University
2002 - 2007
Bachelor's Degree in Engineering
Professional Skills
- Strong analytical skills, organizational skills and project management
- P&L management experience and/or Sales operational experience is a strong advantage
- Highly developed written & verbal communication skills with the ability to effectively manage a wide range of stakeholders
- 3) Strong verbal and written communication skills
- Good verbal and written communication skills as well as the ability to work effectively across internal and external organizations; fluent English essential
- Excellent collaboration, interpersonal, and communication skills
- Providing good, classic program management skills
How to write Offer Manager Resume
Offer Manager role is responsible for messaging, telecommunications, finance, training, security, reporting, design, research, digital, travel.
To write great resume for offer manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Offer Manager Resume
The section contact information is important in your offer manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Offer Manager Resume
The section work experience is an essential part of your offer manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous offer manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular offer manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Offer Manager resume experience can include:
- Proven strong organizational, interpersonal, and communication skills, including the ability to articulate complex technology concepts simply and concisely
- Demonstrated skill in networking and influence
- Creative problem solving skills. Able to accurately compile & synthesize quantitative & qualitative data
- Strong Sales Operationss or Finance experience (preferably software industry)
- Strong experience in Strategic management of high tech content offers
- Proven ability to launch and operate programs and processes
Education on an Offer Manager Resume
Make sure to make education a priority on your offer manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your offer manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Offer Manager Resume
When listing skills on your offer manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical offer manager skills:
- Comfortable with crisis management, apply critical thinking and problem solving skills
- Work with sales and marketing teams to position our products as effectively as possible to aid getting retail, etail and distribution placements
- Work with sales and marketing teams to position our products as effectively as possible to aid getting retail, and distribution placements
- Demonstrated experience of developing strategic business plans
- Superior presentation, public speaking, negotiation and persuasion skills
- Highly skilled in influencing at all levels. Confident, positive, strong, analytical, collaborative leadership
List of Typical Experience For an Offer Manager Resume
1
Experience For Future Offer Manager Resume
- Possesses strong understanding of regional pricing strategies and how to create effective strategies to grow NCR’s business in-market
- Sales and Marketing experience in automation or technical retail business
- Direct cross functional teams in a matrix organization on offer objectives & priorities
- Strong IT Literacy, Microsoft Word, Excel and PowerPoint Adequate technical expertise of the relevant industry/products
- Ongoing management of the commercial references offered for sale, with an annual process to remove unnecessary references and simplify the offering
- Offer definition and creation of market requirements, pricing and market positioning
2
Experience For ITD Services Offer Manager Resume
- 9) Ability to analyze marketing activities and competitive environment
- 10) Proficient in Microsoft Office programs including but not limited to, Word, Excel & PPT
- Define the marketing specification of the new offer. Manage the specification’s changes and renouncements
- Work with and report (dotted line) to the global line of business (LoB) Category Management team in a local Category Management capacity including
- Profitably growing the portfolio in terms of offers, sales, margin and price
- Seek new market opportunities by leveraging the company’s distinctive competence
3
Experience For Manager Offer Management Resume
- Provide oversight of product strategy, technical, and marketing aspects
- Perform on-going competitive analysis
- Participate in proposal creation and negotiation support for new and renewing customers
- Offer incubation – receive feedback to use in crafting a prototype
- Offer incubation communications – develop compelling and concise descriptions and value propositions
- Provide cross-functional oversight and guidance of technical specifications, and marketing messages
- Execute and manage marketing content for delivery to sales, customer and channels
- Accountable for the Marketing Business Plan and Responsible for the New Offer Business Plan
4
Experience For Real Time Offer Manager Resume
- Define the marketing specification of the new offer
- Decide and manage the MKT surveys allowing to understand the market's trends
- Decide and manage all Marketing survey and MKT methods to catch the customers needs (said and unsaid needs)
- Foster a customer centric approach and bring the voice of customer to the activity (R&D, Quality, Supply Chain, etc.)
- Assists in attaining sales & contribution margin objectives for assigned products
- Execute and manage marketing content and sales enablement for delivery to sales, customer and channels
- Assists in attaining revenue & contribution margin objectives for assigned products
5
Experience For Manager, Offer Lifecycle Management Resume
- Develop and execute marketing plans and strategies for the products into market segments, and channels
- Understand the competitive landscape for Power Monitoring & Control Systems
- Understand the trends of the targeted segments and targeted competitors by analyzing market data, norms and customer habits
- Be the voice of the customer by revealing the customers’ need, pains points and willingness to pay
- Be accountable for the Marketing Business Plan and Responsible for the New Offer Business Plan
- Define winning “Plays”. Proactively seek out and identify new business and revenue opportunities
- Responsible for infrastructure to support the offer, including product website information, product selectors, product information data, eCommerce activities
- Propose and contribute to the development of the local Marketing Communication tools that both promote and inform about your offers
6
Experience For Services Offer Manager Resume
- Provides technical support to the sales force & Schneider partners by bringing deep or specific product and application knowledge
- Enable the cross-selling to Partner Projects and/or Retail division/channels
- Be seen as the subject matter expert for busway installation requirements and customer applications/needs
- Communicate to and interact with leaders in Schneider Electric and at a variety of Customers
- 6) Ability to handle multiple projects at once
- 7) Well-organized and detail oriented
- Reveal the customers’ needs and the customers’ willingness to pay
7
Experience For Operational Offer Manager Resume
- Providing recommendations to the Leadership Team on our strategic roadmap for Managed Services based on an in-depth understanding of our customers and the market landscape
- Strong Sales Operations or Finance experience (preferably software industry)
- Develop CFI specific GTM offer strategy’s for NAMER; ensure alignment with overall solution and portfolio strategy
- Able to identify opportunities to grow NCR’s business in-market and establish the strategies required to achieve these goals
- Analyse product profitability and sales success
- Perform market research and market analysis
- Develop market launch plans for assigned products
- Take responsibilities for the sales launch profile of those new products
8
Experience For GTM Offer Manager Resume
- Accountable to drive the performance of large Rack Systems product lines for sales, profit, cost, market share, quality and customer satisfaction
- Understand and capture customer needs and define new offer scope and specifications in alignment with market needs and company strategy
- Provide product specific strategic direction to the sales team globally through development and deployment of offer strategy plan/playbook
- Analytical, creative and ability to influence as well as represent the customers’ interest
- Build teamwork in a cross cultural environment, rapport with cross functional teams, and interact with sales management, Marcom to Sales people to customers
- Develop Vision and Strategy
- Generate Business Case / Key Value Proposition / Service Differentiator
- Conduct Competitive analysis and response
9
Experience For Global Offer Manager Resume
- Conduct build / partner / buy analysis for all portfolio offerings by region and make recommendations to deliver our services in the most efficient and cost effective manner possible
- Roadmap and lifecycle strategies for all cyber security services within the portfolio
- Keep current on the information security landscape in order to produce service offerings which meet customer requirements while driving service attachment rate and revenue
- Be the liaison between development teams, service organizations, sales, finance and distribution teams
- Build collaborative teams and drive issues to completion
- Be able to understand and communicate trade-offs decisions when faced with alternatives
10
Experience For Managed Services Offer Manager Resume
- Address issues and requests from field organizations as needed
- Work with sales teams to increase sales and adoption
- Evaluate RFPs and assess security requirements and risks associated with the required implementation and service specifications
- Interface with all levels of customer management (technical to executive levels)
- Coordinate closely with product development teams to ensure clear development protocols are put in place to ensure the security and supportability of all product platforms
List of Typical Skills For an Offer Manager Resume
1
Skills For Future Offer Manager Resume
- Able to effectively communicate a product’s value proposition to executives and stakeholders
- Pricing and price management experience
- Strong LOB Offers knowledge and understanding (Recurring Services)
- Comfortable in functional reporting (dotted / dual line reporting) as well as hierarchical mode (direct / solid line) in large matrix organizations
- Good understanding of Product Marketing activities to define the evolution of the offer
- Strong ability in strategic thinking and planning
2
Skills For ITD Services Offer Manager Resume
- Experience in Marketing, especially communications and brand messaging
- Experience in offer marketing or product management in energy management, power metering or power solutions products
- Strong understanding of Power Monitoring & Control and Energy Management business
- Experience in managing a technical sales team
- Experience managing delivery of complex solutions in cloud, security, professional services and SaaS
- Experience partnering with multiple internal organizations
- Business experience in business strategy planning and execution
3
Skills For Manager Offer Management Resume
- Demonstrate the faisability for Schneider to bring and sell a Unique Value Proposition
- Collect a strong Voice of Customer and analyze low signals to build the marketing specifications for the new offer
- Fluent experience and knowledge of MS Office including Word, PowerPoint, and Excel
- 1) 3+ yrs experience with Busway Systems and Global Busway standards
- Experience in Product Management, Sales, Channel development, and Voice of the Customer Activities
- Experience in complex solutions delivery & 5+ years in product and partner management
4
Skills For Real Time Offer Manager Resume
- Proven ability to influence and convince at all levels in the organization
- Demonstrated ability to be a confident leader
- Relevant experience a Product Manager for electrical products
- Experience with Schneider Electric Channel teams and partners
- Experienced in customer visits and interview
- Strong team player, ability to work successfully with multicultural teams in an international and multi-sites environment
- Very good command of English mandatory
- Leadership: Confident and mature person with a proven track record of leadership and the ability to connect and inspire others
- The ability to work under pressure and manage conflicting priorities
5
Skills For Manager, Offer Lifecycle Management Resume
- Demonstrated success in a similar role within a large, complex business environment
- A strategic marketer with excellent commercial and sales acumen
- A relationship builder with a strong Team Spirit
- Experience in hardware products with embedded software
- Experience as a product manager
- Demonstrable deal management and bespoke pricing experience (preferably software industry)
- Possesses strong understanding of local markets and customer segment requirements, as well as competitive landscape within regions
6
Skills For Services Offer Manager Resume
- Work with services, product and sales leadership to prioritize offer development in an Agile development environment
- Monitoring, maintaining, recommending and implementing marketing strategies related to a defined portfolio of products
- Working knowledge of marketing and pricing strategies
- Developing and maintaining offer documentation to position our services
- Working with the regions and GDC to identify training requirements of the MS delivery teams on / off shore
- Developing the product offer through market analysis, competitor intelligence and strategic pricing
- Building Management & Security Management offers knowledge
- Working knowledge of Microsoft Office and SalesForce.com
7
Skills For Operational Offer Manager Resume
- Marketing Leader of a critical offer renewal project
- Leading a cross-functional team to develop and deploy the Managed Services offerings to our field resources and customers
- Providing SME support for regional presales resources and account teams when required for customer activities and RFP/RFI responses
- Tracking Managed Services Revenue, GM, file value, and account penetration
- Providing critical support to the sales and commercial teams around the offer strategy execution
- Contributing technically to the specification of all new offers
- Set costing and pricing and work on pricing strategies to meet revenue and profitability goals (and margin targets)
- Manages the overall process of planning, developing and delivering Services offers to market for the Contact Center or Unified Communications marketplace
- Track record of success building positive working relationships across the enterprise
8
Skills For GTM Offer Manager Resume
- Min 5/6 years in Building Management Systems or Networking solutions
- Define 3 year vision & roadmap for existing offers, and collaborate on long term roadmap with the Future Offer Marketing team
- Product positioning and messaging to differentiate Clipsal by Schneider Electric products in the market
- Manage and maintain pricing for the Buildings Business in conjunction with Central pricing team
- Create and maintain business plans including pricing
9
Skills For Global Offer Manager Resume
- Promote the use of new digital tools (E-Commerce), creating and maintaining the digital product data at a high standard of quality
- Act as the primary contact for the BMS/Structured Cabling offer providing operational support for the different stake holders, internally and externally
- Assist Schneider Electric's partners in product selection & building offer quotations, ensuring it is technically and commercially optimized
- Track record of delivering sales results and business growth
- Motor Control and related standards knowledge including UL508A, NEC and SCCR requirements
- Travel up to 25% of the time including international trips
- Travel with flexibility- about 25% including domestic and international travel
- Adequate knowledge of marketing techniques
- Regular travelling within Thailand to meet customers (20-30%) and required to travel to overseas at least once/twice per year
10
Skills For Managed Services Offer Manager Resume
- Balance strategic and tactical drivers in building a software-based business
- Mandatory: 3+ years in a Marketing Function
- Adapt in a fast pace, complex and growing global business
- Maintain offer management files, SWOT analysis, roadmap, trends, pricing strategy, and business results
- Manage resolution of offer issues – technical and commercial, engaging additional resources as needed to ensure highest level of customer satisfaction
- Price positioning across all Go-To-Markets (GTMs) and geographies to capture offer value and ensure competitiveness
- Comfortable working within a dynamic environment
- Drive the creation of the go to market collateral material: training presentations, sales messages, strategies and proposal material, etc
List of Typical Responsibilities For an Offer Manager Resume
1
Responsibilities For Future Offer Manager Resume
- Work autonomously while being an effective team player
- Central coordinator for several initiatives, including roadmap for offer simplification, value engineering, and building a library of application photos
- Provide business support to country marketing teams
- Support cross functions regarding product questions, direction, and customer support
- Deliver accurate & relevant marketing requirements for innovation projects
2
Responsibilities For ITD Services Offer Manager Resume
- Monitor product costs and help guide cost savings planning and roadmap
- Build and maintain product training content
- Offer pitch generation – develop start-up type business plans in order to generate excitement and approval for new product ideas
- Presentations – external customer and event presentations on new offers and thought leadership
- Support delivery of products through product lifecycle from idea creation to production and launch
3
Responsibilities For Manager Offer Management Resume
- Work with third-party OEM vendors
- Perform market research, competitive and customer research analysis
- Understand the trends of the targeted segments and targeted competitors
- Manage the specification’s changes and renouncements
- 1 Understand the trend of the targeted segments
- Identify the impacts of the trends for Schneider
- Meet permanently customers to understand the customers' values and the value chain
- 2 Reveal the customers' needs and the customers' willingness to pay
4
Responsibilities For Real Time Offer Manager Resume
- Drive the Telemecanique Sensors Electronic portfolio globally with accountability over the 4Ps
- Manage the full lifecycle of the offer, from offer creation to end of life
- Closely follow up the business performance to define the offer strategy and support the commercial organization to succeed on the market
- Contribute to the Segment solutions and TVDAs with a catalogue of differentiated applicative sensors
- Especially, identify differentiation features / smart functionalities to be included in the specification
- In a highly competitive landscape, build unique value propositions to differentiate Telemecanique Sensors from its competitors
5
Responsibilities For Manager, Offer Lifecycle Management Resume
- Establish the business case and work together with the commercial team to build a shared vision of the market potential & forecasts
- Define the offer strategy and launch waves to deliver to the Sales team/market new features along a consistent storyline
- Monitor closely competition moves and adjust the strategy accordingly
- Identifies and prioritizes high growth market opportunities with sustainable revenue and profitability potential while partnering with cross-functional teams including Product Managers, Marketing, Service Engineer Managers, Regional Offer Managers, Vertical Consultants, Strategy teams, Software Development team and Professional Services Consultants
- Develops a fully integrated business case based on market opportunity, competitive intelligence, customer value and financial impact
- Take responsibilities for the sales launch profile of new products
- Support channel and sales events, customer & distributor visits and webinars·
- Coordinates product demand forecast and inventory levels with sales and operations
- Identifies, rationalizes and documents Voice of Customer to anticipate future needs and contribute to new product specifications
6
Responsibilities For Services Offer Manager Resume
- Able to be flexible to meet time zone challenges, and work with global colleagues
- Manage product life-cycle activities and coordinate the cross-functional implementation of the plan
- Develop product positioning and unique value proposition that differentiates the products in the market for marketing literature & collateral for new and existing products
- Develop the go-to-market strategy and manage the marketing programs that drive demand and grow market share for your products
- Maintain expertise on the application, market and competition of assigned products
- Support channel and sales events, customer & distributor visits and webinars
- Develop and maintain successful relationships with Sales, Distributors, OEMs, & End-User accounts
- Analyzes product performances and sales successes and documents profitability and operational metrics
7
Responsibilities For Operational Offer Manager Resume
- Identifies, rationalizes and documents VOC to anticipate future needs and contribute to new product specifications
- Product management experience with demonstrated success in product lifecycle management and/or experience in solution engineering in the industrial automation marketplace
- Knowledge of products related to the industrial automation industry, Drives, programmable logic controllers (PLC), human machine interface (HMI), software and communication networks
- Strong project management skills, attention to detail, and effective time management are crucial
- Knowledge of products related to the industrial automation industry, programmable logic controllers (PLC), human machine interface (HMI), software and communication networks
- E-commerce coordination across all offers, helping to define and coordinate assets required. Help to build an e-commerce strategy that support growth and aligns with company initiatives
- Responsible to define and mobilize market messages for Molded Case Circuit Breaker offers, and ensure that messaging is consistent across product websites, literature, and communications
8
Responsibilities For GTM Offer Manager Resume
- Lead offers on a business level, taking into account selling price, margins, customer needs, features, promotion, customer logistic offer, competition and regulatory compliance
- Maintain offer literature, ‘spec for tenders’ documentation, and create new literature when necessary
- Responsible for infrastructure to support the offer (website information, selectors, customer support)
- Ensure a strong follow up on competitor moves and initiatives. Good understand of competitor offers and share information with the circuit breaker community. Ensure availability of basic files for country marketing (comparison files, sales memo, killing phrases, mid term mapping)
- Define 3 year vision & roadmap for existing offers
- Build & maintain the business strategy to grow the PME business
- Work with the product team and country organizations to develop, launch & manage the PME offer
9
Responsibilities For Global Offer Manager Resume
- Train direct and indirect channel partners on how to promote, sell, quote & design PME systems
- Work with internal teams to support specific high-value sales opportunities
- Coordinate launches with a distributed team
- Understand the dynamics and needs of our installed base and ensure that our incremental releases continue to add value to them
- Help grow our subscription and services business with the PME installed base
- Define the Unique Value Proposition of the future product line and the business models to be able to achieve our ambition
- Drive enablement activities and milestones to successfully deliver the “Plays”
10
Responsibilities For Managed Services Offer Manager Resume
- Collaborate with a matrix-oriented organization across several platforms and product categories to deliver the “Whole Offers” in the market
- Think creatively about ground-breaking innovations as well as enhancements to existing products at Genesys, leveraging inputs from internal innovation contests, customer ideas or market trends
- Become the glue with the rest of the product management organization to help define and actively manage product requirements in our Aha! product roadmap system for Offers
- Support account teams in customer meetings by providing subject matter expertise and representing the Genesys Offer and Play teams
- Facilitation of leadership strategic planning activities, starting with summarizing and simplifying complex market research, competitive intelligence, and complex financial analysis
- Strong attention to detail, with ability to drill down into very tactical considerations to ensure accuracy in deliverables
Related to Offer Manager Resume Samples
Lead Manager Resume Sample
Work Experience
• Experience as a Test lead/manager- managing and overseeing entire test cycle
• Experience in writing test plans and cases
• 3) HP QC- 5+ years experience with HP QC to upload and manage test plans and cases
• Coordinate areas of communication within fir...
Professional Skills
• Excellent interpersonal skills and communi...
• Strong, articulate oral and written commun...
• Strong interpersonal skills; positive infl...
Manager Innovation Resume Sample
Work Experience
• Ensure the delivery of each program against the following KPIs
• Total ownership of the performance, delivery and coaching of the team
• Achieve COGs targets
• Quality (meet Diageo’s Global Finished Products Standard)
• Assure the...
Professional Skills
• Excellent communicator with strong oral an...
• Demonstrates strong leadership and people ...
• Be persuasive with strong relationship bui...
Rooms Manager Resume Sample
Work Experience
• Monitor and ensure compliance with Highgate Hotel SOP’s in Rooms and Loss Prevention
• Perform Rooms Managers’ performance reviews according to Highgate Hotel SOP, and ensure that managers are in compliance with the standards in their administration of performance reviews to their employees
&...
Professional Skills
• Acquire the skills that serve as the found...
• Demonstrated ability to implement strategi...
• Progressive hospitality management experie...
Servicing Manager Resume Sample
Work Experience
• Experience in the asset management industry
• Good product knowledge in multi-asset class
• Mature, strong communication skills and detailed-oriented
• Leading a team to ensure the timeliness and accuracy of Corporate Action and Dividend Payments to Cit...
Professional Skills
• Proven Leadership and Employee Management ...
• Proven Leadership and Employee Management ...
• Strong focus on Client service/experience ...
Manager, Enterprise Resume Sample
Work Experience
• Thorough knowledge of the bank’s PMO methodologies and project lifecycle stages
• Three to five years’ experience in leading the Implementation, enhancements, and support of Concur in a large scale enterprise-wide regulated environment. This includes
• Development of business...
Professional Skills
• Proven leadership skills with the manageri...
• Strong communication and interpersonal ski...
• Communicate effectively and presentation s...
Mgr Capture Management Resume Sample
Work Experience
• Lead/Support Raytheon’s business proposal activities
• Leadership experience as an international capture/BD Lead for pursuits with experience in successful business captures in the airborne ISR market
• Direct experience in successfully working with systems controlled under t...
Professional Skills
• Experience with customer focused marketing...
• Demonstrated experience leading capture ac...
• Strategic planning and demonstrated relate...