Night Supervisor Resume Sample
Kip Gorczany
289 Barrows Plains,
Philadelphia,
PA
+1 (555) 109 3450
Work Experience
Night Supervisor / Senior Night Supervisor
04/2017
-
PRESENT
Chicago, IL
- Oversees the implementation of the clients’ schedule
- Implements progressive discipline when needed according to the applicable policy
- Writes professional development plans in conjunction with employees to aid in their training
- Develop operational and capital budgets each fiscal year
- Conducts effective supervisory conferences and performance evaluations with employees, documents the content of such meetings, and provides feedback
- Conducts one “full facility” headcount each night
- Oversees the implementation of the clients' schedule
Night Supervisor
06/2012
-
12/2016
Dallas, TX
- Drive performance of others looking to seek understanding of motivating factors and is an ambassador for great performance
- Attention to detail, looking for patterns and trends and the outputs required from them
- Attend to all guest complaints immediately and initiate follow up. It is imperative that all guest complaints are dealt with promptly in order to attain Guest satisfaction and the protection of the Hotel’s Interest
- Ensure the security of the hotel, it’s guest and visitors through regular checks and patrols throughout the night in conjunction with set procedures
- Effectively implement and deliver service standards in accordance to stipulated SOP’s
- Develop and maintain effective local working relationships within the framework of the company’s procedure agreements and associated policies
- Ensure the safety, reliability, security, and integrity of National Grid’s gas distribution system and our gas customer’s premises, consistent with Company goals, objectives and policies, in full compliance with existing and future governmental codes and regulations
Laboratory Evening / Night Supervisor
11/2009
-
05/2012
San Francisco, CA
- Utilize labor relations skills in order to administer and interpret contract language and resolve discipline cases and grievances
- Knowledge of QA Audi
- Actively participate and promote The Fairmont Chateau Whistler’s environmental program and department specific initiatives in working towards sustainable operations
- Working closely with family members and consulting with community physician(s) to ensure resident’ needs are being attended to in a personalized way
- Responsible for medication managment and administration of medication
- Assertiveness, confidence and leadership abilities
- Promote positive behavior and manage resistant behavior
- Physical ability to safely and effectively manage aggressive behavior
Education
University of Mount Union
2004 - 2008
Bachelor's Degree in Management
Professional Skills
- Proven supervisory skills and ability to work effectively with others in a team environment is necessary
- Strong decision making and time management skills
- Excellent and effective business communication skills both verbally and in writing
- Experience with Local 1049 contract and labor relations skills
- Strong interpersonal skills-ability to work well in a multi-cultural environment with matrix organization
- Solid planning and organizing and scheduling skills are required
- Bilingual skills in Spanish desired
How to write Night Supervisor Resume
Night Supervisor role is responsible for labor, credit, training, security, payroll, planning, reporting, basic, health, acting.
To write great resume for night supervisor job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Night Supervisor Resume
The section contact information is important in your night supervisor resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Night Supervisor Resume
The section work experience is an essential part of your night supervisor resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous night supervisor responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular night supervisor position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Night Supervisor resume experience can include:
- Good listening skills and ability to anticipate·
- Good presentation and confident speaking skills ·
- Good interpersonal skills, guest oriented and service minded·
- Proven history of leading diverse teams towards achieving objectives through collaborative and participatory management practices
- Previous experience working in a luxury hotel as a Night Manager or Night Supervisor
- Excellent knowledge of MS Office and AS 400
Education on a Night Supervisor Resume
Make sure to make education a priority on your night supervisor resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your night supervisor experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Night Supervisor Resume
When listing skills on your night supervisor resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical night supervisor skills:
- Possess 5-7 years of supervisory experience or 10 years of experience in a distribution center environment
- Superior management skills, ability to influence and engage direct reports and peers
- Ensuring that the patient’s experience of care is reflected by a very high level of satisfaction
- Demonstrable background of success in meeting and exceeding targets and delivering an outstanding client experience
- Skilled in interviewing, coaching, evaluation, discipline and record keeping
- People management and leadership experience including previous success with managing teams
List of Typical Experience For a Night Supervisor Resume
1
Experience For Front of House Night Supervisor Resume
- Ensures that guest documentation at reception and in the lobby is available and up-to-date"
- Develops and implements systems to organize and monitor work activities. Conducts effective supervisory conferences and performance evaluations with employees, documents the content of such meetings, and provides feedback
- Ensure floats are counted and balanced at start and end of shift and they are secure at all times. Blind Banking procedures are followed along with all local and Marriott policies and procedure
- Oversee field personnel, daily/weekly schedules and construction operations
- Provide leadership and direction to highway repairs personnel
- Manage field operations as well as coordinate work with the subcontractors
2
Experience For Night Supervisor / Senior Night Supervisor Resume
- Coordinate equipment and crews and other job related activities to maximize efficiency
- Attend status meetings to discuss progress of project with TXDOT Inspectors
- Develop and train crew leaders and crew members
- Understand project budgets and productions to manage personnel and equipment efficiently
- Observes, supervises and closely follows up that all staff greets the guests at all times and handles guest matters or complaints efficiently
- Supervises and ensures that night audit is run properly
- Contacts System Manager or System Emergency Support in case of a system breakdown
3
Experience For Laboratory Evening / Night Supervisor Resume
- Management of department resources to ensure maximum output, accuracy, and efficiency at all times. Ensure that all department and/or corporate policies and procedures are communicated, understood, and adhered to
- Responsible to ensure that all employees adhere to safety policies and procedures at all times, operating in full compliance with department, station, corporate and OSHA requirements
- Absolute integrity and strong, hands-on work ethic; detail oriented
- Applicable experience at Tire Technician 1 or in Bus Tire Service proficiency level
- Autonomous and sense of responsibility·
- Organising and controlling the depot's resources to ensure maximum efficiency of the depot through effective management of people, assets, costs and productivity
- To welcomes guests as soon as they arrive with due care and attention
4
Experience For Night Supervisor Distr Center Resume
- To look after guests and anticipate their needs
- To handle phone calls
- Alongside the Night Manager, to follow the list of night audit procedures and generate the relevant reports for the relevant departments
- Eligible to work in UK
- High energy distribution center environment
- The Night Supervisor ensures security and safety of clients and the facility, develops and implements the program and schedule for clients, and supervises night shift staff
- Self control ·
- Wake up calls
- Team spirit ·
List of Typical Skills For a Night Supervisor Resume
1
Skills For Front of House Night Supervisor Resume
- Previous experience within the Parcel Freight industry
- With 2 years relevant work experience
- Proven ability to maximize performance and engagement of subordinates
- History of strong performance and focus on results
- Previous experience as hotel receptionist or Night Auditor
- Priortise work load
- Multi task in a fast-paced environment and make strong business decisions
2
Skills For Night Supervisor / Senior Night Supervisor Resume
- Mounting, balancing, rotating, and repairing Bus Tires
- Training in the specified industry or building management desired
- Working understanding of types of equipment necessary for production
- Assist management in training, motivating, and coaching employees; serve as a role model
- Assist Operations Manager with planning, organizing and directing warehouse activities to ensure successful night shift operations
- Assist staff with expediting problem payments (e.g., problems processing credit card)
- To keep working area to a high standard of health and safety by observing health and safety requirements
- Facilitates new employee on-the-job orientation. Schedules employee training to ensure that all mandatory training requirements are met
3
Skills For Laboratory Evening / Night Supervisor Resume
- Take an active role in emphasizing safety, quality and production, leading by example
- Assist with training and managing employee performance
- Follow up with guest regarding satisfaction with guest-related issues
- Six Sigma Training or Certification (Green Belt, Black Belt)
- Practical knowledge and understanding of Health and Safety regulations
- Computer literate and comfortable in the use of technology and IT systems, including knowledge of MS Office
- Comfortable, willing and able to lead by example and also adopt a practical hands-on approach when required
- Able to work at pace whilst maintaining an accurate, high quality output
- Completed a customer relations training
4
Skills For Night Supervisor Distr Center Resume
- A passion for delivering quality and excellence
- To ensure that the building is secure
- To manage guest requests including room service
- Supervise and schedule guardrail, signs, drainage, paving, structures and other highway maintenance repair crews and subcontractors on a daily basis
- Assist in On-the-Job training
- Have a working knowledge of all required plans and specifications
- Develop crew leader through mentoring
5
Skills For Operations Night Supervisor Resume
- Coaches and mentors the Overnight Team including Night Guest Service Agent, and Security Agents
- Ensure warehouse equipment and vehicles are well maintained and that housekeeping meets company standards
- Bi-lingual speaking desired
- NVQ level 3 or equivalent
- Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations
- Cash guests' personal checks and traveler's checks
- Decisive and able to work unsupervised
6
Skills For Temporary Night Supervisor Resume
- Knowledgeable in OPERA, MICROS and MS Office Programs
- O Assign tasks to workers based on job requirements as specified by the contract or special assignments requested by the customer
- Process weekly payroll and ensure payroll is submitted in accordance with CA Wage and Hour laws
- Safety and Security – Ensure all employees follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment
- Policies and Procedures - Ensure all employees follow company and department policies and procedures in relation to all aspects of the business. For example; privacy and confidentiality, protection of company assets, appearance, cash handling etc
- Guest Relations - Welcome and acknowledge each and every guest, anticipate guests' service needs, ensure proper coverage and prompt guest service, provide assistance, thank guests, and respond positively to guest questions, concerns, and requests
7
Skills For Night Supervisor Resume
- Communication -use clear, appropriate and professional language (written and verbal), use appropriate telephone etiquette, actively listen
- Quality Assurance/Quality Improvement -Monitor the performance of others to ensure adherence to quality expectations and standards. Seek to continuously improve in all aspects of the department
- Reports/Recordkeeping -Complete designated cashier and closing reports in the computer system
- Ensures all employees are adhering to proper cash handling procedures and monitors overage/shortages
- Assists supervisors in handling employee performance issues (e.g., performance reviews, counseling, and recommendations)
8
Skills For Front of House Night Supervisor Resume
- Control and secure cash and cash equivalents for property according to cash handling policy and procedures
- Assists accounts receivable clerk in all aspects of job and in keeping all invoices due below 60 days
- Keeps employees informed regarding new operational procedures, standards, or programs
- Assists operations manager in processing employee payroll weekly
- Post cash entries into accounting system
9
Skills For Night Supervisor / Senior Night Supervisor Resume
- Works with the leadership team of the property to identify and implement action plans to prevent the reoccurrence of guest issues
- Promotes participation in property safety-related programs
- Monitors employee attendance and records absences/tardiness
- Ensures all employees have complete knowledge of emergency procedures
- Encourages employee relations through gifts, parties, outings
10
Skills For Laboratory Evening / Night Supervisor Resume
- Check figures, postings, and documents for accuracy
- Audit and reconcile all revenue postings
- Work in high production environment
- Familiar with DOT standards
- To inspire, supervise and assist the team members and build a high performing Team in order to follow Jumeirah’s service standards and achieve the business goals
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