Network Tech Resume Sample
Lelia Macejkovic
115 Marlen Square,
Chicago,
IL
+1 (555) 119 5942
Work Experience
Network Tech
05/2017
-
PRESENT
Houston, TX
- Install and maintain inside wire for residential/business broadband (HSI/Video) service
- Install Central Office and B-box junctions as required for broadband continuity, digital subscriber carriers and associated broadband equipment, such as DSLAMS (Digital subscriber line access multiplexer), Residential Gateways and HSI (High-Speed Interface) business class routers
- Communicate effectively and accurately on customer issues to eliminate repeat trouble calls
- Mentor co-workers to expand knowledge, be self-motivated and display the ability to follow through on assignments in a timely manner
- Navigate web, set up Business/Residential computer(s) and demonstrate applications to customer
- Effectively use Frontier’s internal programs and dispatch program to complete assignments
- Support, install and repair company products and services
PC Network Tech
04/2010
-
02/2017
Phoenix, AZ
- Fully understand and adhere to the 5-Step Peace of Mind Service Process
- Responsible for promoting and selling the company’s products and services and participate in the company’s sales referral programs during their working hours
- Understand and demonstrate basic telephone/broadband technology. Utilize test equipment to install products and isolate trouble effectively
- Understand different PC operating support systems
- Provides desktop support for all computer models, peripheral devices, printers and software applications installed
- Works with vendors for repair of equipment and/or coordinates arrival of vendor technician for on-site repair as necessary
- Answers help desk phones, records issues and assign those issues to the appropriate Information Services staff for resolution. Maintains a professional and courteous attitude when assisting users and resolving support issues. Closes support tickets in a timely manner
- Configures and installs appropriate/licensed applications/software on computers per department protocols and instructions
- Facilitates issue resolution with corporate IT
Network Tech Iv-enterprise
08/2007
-
10/2009
Dallas, TX
- Maintains a secure computing environment, and follows policy and department protocols related to Active Roles (AD), SCCM, encryption and antivirus solutions
- Coordinates with vendors, users and other parties involved to complete assigned work on time
- Informs IT Management of end user recommendations and functional needs, following established department protocols
- Maintains a working knowledge of servers and networking equipment installed at facility. Provides basic support for servers and the network. Maintains an understanding of proper escalation protocols for problem resolution
- Assists with relocation of IT hardware for department moves as well as the installation of new devices. Follows department protocols for inventory and hardware updates
- Assists with minor projects as part of a team. Accepts additional responsibilities and participates as needed to complete required project(s) and/or cover department staffing needs
- Diagnose basic device issues by using provided documentation and tools to deliver successful solutions to customers
- Replace faulty equipment by using provided procedures and tools to deliver working equipment to customers
- Support and troubleshoot client VPN issues of basic complexity by using provided documentation and tools to provide successful solutions to customers
Education
Indiana Wesleyan University - Kokomo Campus
2001 - 2006
Engineer's Degree in Computer
Professional Skills
- Demonstrated interpersonal communication skills for communicating CenturyLink’s products and services to customers
- Experience installing and servicing video, phone and cable
- Valid local Driver’s License with driving record that meets Cox standards
- A valid State driver’s license with a current satisfactory driving record
- Experience in working in outside plant (i.e. Field Network Tech or Outside Plant Maintenance)
- Experience in related field. (i.e.Field Service Technician, Fiber Tech, or related job)
- Experience in field service telecom
How to write Network Tech Resume
Network Tech role is responsible for telecom, digital, wireless, telecommunications, training, software, transmission, basic, inventory, supervision.
To write great resume for network tech job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Network Tech Resume
The section contact information is important in your network tech resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Network Tech Resume
The section work experience is an essential part of your network tech resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous network tech responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular network tech position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Network Tech resume experience can include:
- Under guidance, coordinate the installation of network cabling with Facilities and vendors by using documentation and tools to provide successful solutions to customers
- Rotating On-Call schedule
- Install network hardware, software, and cabling, including data jacks, by using established procedures and tools to deliver quality products to customers
- Initiates or performs cable cuts, transfer projects, and/or load balance cuts, and issues necessary cuts to prevent blocking
- AS/AA or Technical Certification (NCTI ar SCTE in related discipline desired. (i.e. engineering, electronics, computer science, etc
- AS/AA or Technical Certification (NCTI ar SCTE in related discipline desired. (i.e. engineering, electronics, computer science, etc.)
Education on a Network Tech Resume
Make sure to make education a priority on your network tech resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your network tech experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Network Tech Resume
When listing skills on your network tech resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical network tech skills:
- Experience in related field (i.e. Field Technician)
- Working knowledge of test equipment (e.g., Tech Tad, Sidekick, 965DSP, transmission measuring sets). Tbird TDR OTDR
- Flexible to work varied hours including evening, weekend and standby
- Perform basic analysis around data and/or voice communications by using appropriate tools to document needs of customers
- Work experience in any of the following areas: structured wiring (new construction electrical, low voltage wiring, home entertainment system wiring), field service installation and repair in video (RF/cable)
- Work aloft from ladders, platforms, poles (with climbers), and bucket trucks; safely lift, carry, set up and secure 75 lb ladder; able to load/transport standard nitrogen cylinder
List of Typical Experience For a Network Tech Resume
1
Experience For PC / Network Tech Resume
- Performs node and end-of-line checks to prevent trouble calls
- Implement changes by adhering to the change management policies and procedures for any given project. Communicate to all parties the nature, significance, and risk factors of the solution
- Select the appropriate media cables to interconnect switches and other related network devices by using established procedures and tools to deliver a stable network environment to customers
List of Typical Skills For a Network Tech Resume
1
Skills For PC / Network Tech Resume
- Work well with others to achieve common goals and to foster a cooperative climate,
- Customer service required
- Proficient and Expert level Universal Home Tech
- HFC Plant Maintenance
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