Network Communications Resume Sample

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Magali Boyer
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Work Experience


Senior Network & Communications Engineer
01/2017 - PRESENT
Philadelphia, PA
  • Provides vision and strategic direction in the areas of data and voice communications/networking. Develops and maintains long-term plans for Aramark’s global data and voice network services and infrastructure
  • Maintain mini system or mainframe systems. Complete all other tasks as assigned
  • Validate and confirm inventory data using agreed procedures
  • Run utilization reports, investigate billing and review orders history
  • Update project file with investigation notes and status
  • Analyse compiled data and determine next steps
  • Liaise with vendors, account teams, products teams, Engineering, Provisioning and Inventory & Billing teams to confirm information and/or resolve inventory and billing discrepancies
  • Monitor and follow up on any pending issues until they are resolved
  • Perform cost and revenue analysis when needed
Network / Communications Engineer
10/2011 - 11/2016
San Francisco, CA
  • Assist in Net Comms cost reduction and revenue increase initiatives
  • Lead projects and conduct regular calls when needed
  • Assists in evaluating, testing and documenting current network technology baselines for both hardware and software to determine networking needs
  • Acts as a primary interface on technical issues and matters concerning Cisco Voice applications
  • Maintains all engineering and support activities for the voice systems including: UCCX / UCCE / CUCM / UNITY / Call Recording platforms / WebEx / WebEx Messenger
  • Works with business-line managers who utilize Cisco Contact Center applications to perform script changes and enhancements
  • Designs, implements, and maintains WebEx CMR Cloud, Cisco Telepresence, and WebEx Messenger cloud IM platforms
  • Manages all reporting aspects for voice systems including Call Center dashboards and call volume reporting
  • Manages and maintains call recording systems (Cistera)
Network Communications Engineer
08/2006 - 05/2011
Los Angeles, CA
  • Manages SIP IP FLEX connections from our Telecom Providers
  • Supports CUCM vendor solutions such as Upstream and Calabrio Call Recording
  • Configures and maintains SIP and VXML gateways
  • Troubleshoots, isolates and diagnoses problems such as call processing, signaling protocols, dial peers, QoS issues, voice gateways, routing, switching, etc
  • Administers the Call Manager environment such as phone feature administration, directory services, call routing, universal templates, auto registration, etc
  • Supports, implements and troubleshoots voice issues
  • Supports Help Desk in troubleshooting and resolving end user problems and installations including adds, moves, changes and end user connectivity issues to servers
  • Creates and tests disaster recovery plans and identifies appropriate resolutions
  • Monitors and troubleshoots WAN / LAN infrastructure technologies with various monitoring applications

Education


University of the People
2000 - 2005
Bachelor's Degree in Computer Science

Professional Skills


  • Strong teamwork and interpersonal skills to effectively communications with the team, IT management and staff
  • Possesses strong leadership and interpersonal skills when working one-on-one with senior leadership. Vendor/outsource provider management required
  • Interpersonal skills, to help negotiate priorities
  • Communication - Demonstrates advanced communication skills -- oral, written and presentation
  • Technology Design - Demonstrates knowledge and practice of fundamental architectural skills
  • BS or equivalent + 2 yrs related experience, or MS + 0 yrs experience (equivalent experience accepted)
  • Demonstrated experience withsupporting IP services to connect to NIPRNET, SIPRNET and JWICS (IPv4, VPN,IPv6, Multicast, QOS, SDN, SNMP, VOIP, VTC, etc)

How to write Network Communications Resume

Network Communications role is responsible for interpersonal, design, security, communications, wireless, mainframe, training, integration, gis, database.
To write great resume for network communications job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Network Communications Resume

The section contact information is important in your network communications resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Network Communications Resume

The section work experience is an essential part of your network communications resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous network communications responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular network communications position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Network Communications resume experience can include:

  • Excellent verbal, written, and interpersonal communication skills. Diplomatic skills are necessary in interactions with business units and IT department
  • Strong preference for field experience + office design experience
  • Strong experience with Cisco Unified Contact Center Express (UCCX) and script editing is required
  • Strong experience with contact dashboards and reporting interfaces
  • Someone who has experience architecting, specifying, designing, testing, commissioning network systems
  • Experience operating, maintaining, and updating networking and telecommunications equipment in a data center environment

Education on a Network Communications Resume

Make sure to make education a priority on your network communications resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your network communications experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Network Communications Resume

When listing skills on your network communications resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical network communications skills:

  • Demonstrated knowledge and experience designing and implementing layer 3 routing protocols
  • Develop new and innovative channels to enable network leaders to effectively engage their teams, sparking ideas, insights, and two-way dialogue
  • Experience with technical experience in Network and Transport technologies, tools, and techniques
  • Wide base of knowledge and skills in data and voice communication systems
  • Collaborating with other regional teams to share knowledge and experience; enhancing the service offering
  • Experience with Cisco full network infrastructure stack including switching, routing, firewalling, voice and wireless

List of Typical Experience For a Network Communications Resume

1

Experience For Network / Communications Engineer Resume

  • Maintains and tests IVR scripts and skill groups for business users
  • Technical experience with WebEx cloud, WebEx Messenger cloud, Spark, and Telepresence
  • Travel: 15% of the time; Valid US Passport
  • Performing trade studies on next generation hardware
  • Acts as a mentor and role model for junior team members including assisting in training and helping them with the resolution of issues
2

Experience For Network Communications Analyst Resume

  • Maintain and Manages the Network operations and to ensure the company’s network infrastructure is functioning at it best performance
  • Working with Network Routers and Switches
  • Working with Cisco based products
  • Maintains documentation of all CUCM network infrastructure components and technologies
  • Analyzes company’s needs and recommends appropriate network configurations to meet user and departmental standards
3

Experience For Network Communications Engineer Resume

  • Analyzes, recommends and evaluates new hardware, software and communications products for network compatibility and applicability
  • Experience working with other Cisco collaboration technologies, including but not limited to Cisco Unified Communications Manager, Cisco Unity Unified Messaging, Cisco Unity Connection, Cisco Emergency Responder
  • Provide day-to-day support to the Systems Integration Lab (SIL)
  • Coordinate regularly with Government network engineers & specialist
  • Coordinate network team initiatives and issues to program leadership at boards and technical meetings
4

Experience For Senior Network & Communications Engineer Resume

  • Provide status and reports to the program Senior Management
  • Provide input on ways to improve system network capabilities
  • A willingness to travel as the job requires
  • Maintain Network Documentation’s document repository on SharePoint, including uploading, moving and archiving documents, as well as fielding documentation requests
  • Partner with Power Services leaders to develop targeted communications strategies, working with other key stakeholders across the business and Repairs network to manage and implement these plans
  • Partner with senior business leaders to develop internal communications strategies to connect network employees to business priorities
  • Convey complex business messages through clear and articulate communications in a variety of mediums
  • Build relationships with key stakeholders and content creators across the business and establish yourself as a trusted advisor/strategic counselor to senior leaders
5

Experience For Cbmc Network Communications Analyst Resume

  • Manage organization-wide and smaller-scale initiatives in support of business communications and employee engagement
  • Use metrics, data, and insights to develop and manage communications campaigns
  • Contributes to the detailed analysis and design of additions, enhancements and modifications to the Red Dog Information Systems infrastructure which provide accessibility to systems and data to meet the Operation’s needs
  • Prepares and carries out detailed plans for the implementation of additions, enhancements and modifications to the Information Systems and communications infrastructure and ensures that Red Dog Information Systems’ standards and policies are adhered to, including adequate testing and thorough documentation
  • Specifies, installs and maintains PC’s, printers, LAN and communications devices in accordance with Red Dog Information Systems’ policy and ensures that detailed documentation of the LAN, PC’s, peripherals and communications equipment is maintained
  • Related technical experience in Network and Transport technologies, tools, and techniques
  • CLEARANCE TYPE REQUIRED: Top Secret/SCI
  • Provides technical support in the areas of vulnerability assessment, risk assessment, network security, product evaluation, and security implementation in an environment with 200+ users, 30+ servers, 50+ workstations for three support sites at Whiteman
6

Experience For Network Communications Manager Resume

  • Implements solutions for protecting the confidentiality, integrity and availability of sensitive information
  • Executes information system contingency plans that maintain appropriate levels of protection and that meet time requirements for minimizing operations impact to customer organization
  • Analyzes and tests security updates with mission-critical applications
  • Represents the organization as the prime technical contact on contracts and projects. Interacts with 509th BW leaders on significant technical matters often requiring coordination between organizations
  • Directs technical support in the areas of vulnerability assessment, risk assessment, network security, product evaluation, and security implementation in an environment with 200+ users, 30+ servers, 50+ workstations for three support sites at Whiteman
  • Assign IP addresses using the agency IPAM system
  • Assign IP addresses using the agency IPAM system / Provide subnet assignments as required
  • Analyze and update router ACLs
7

Experience For Network Communications Specialist Resume

  • Provide subnet assignments as required
  • Perform network traces to analyze traffic issues
  • Provides technical solutions to a wide range of complex problems. Solutions are imaginative, thorough, practicable and consistent with organization objectives
  • Update the ForeScout platforms with new subnets for discovery
  • Has frequent inter-organizational and outside customer contacts
  • Understand network and telecom standards
  • Represent Technical Operations’ interests locally and communicate with business verticals as well as other internal groups
  • Analyze, troubleshoot and deliver solutions for network and telecom issues
8

Experience For Network Communications Coordinator Resume

  • Assist with the implementation, installation, and development of software, hardware
  • Suggest and drive continuous improvement of operational procedures, documentation and diagrams
  • Work closely with the telecommunication team to support and enhance vendor relationships in China
  • Provide highly technical and responsible staff assistance
  • Interface with end users, vendors, and technical teams
  • Anticipated travel up to 40% of the time
  • Current U.S. Passport required
9

Experience For Mainframe Network / Communications Architect Resume

  • Familiarity with VoIP technologies and systems
  • Network Security- SSL Certificates, SSH Public/Private key, Unix System Services, Policy Agent
  • Leadership - Listens and engages actively. Provides direct, honest and open communication
  • External Partner Development - Establishes a deep and powerful network outside the company
  • Network+ or Security+ CE
  • Current DoD 8570 IAT Level II certification (Security +)
  • Virtualization technology (VMware, SAN, PCoIP)
  • Make decisions that impact the organization’s credibility, operations and services
  • Integrated Maintenance Data System
10

Experience For S Network Communications Resume

  • Windows Server and Desktop versions
  • Five years of experience required of computer science, management information systems, or data security experience, or equivalent combination of education and experience
  • Two years of experience with Kronos clocks
  • Cisco Certified Network Associate certification
  • Clearance: TS/SCI CI Poly

List of Typical Skills For a Network Communications Resume

1

Skills For Network / Communications Engineer Resume

  • Experience with designing, implementing and deploying wireless networks highly desired
  • Experience upgrading, installing, and/or maintaining audio and video equipment
  • Experience in Communication Engineering and Network Engineering
  • Experience supporting and configuring ForeScout CounterAct platforms
  • Fifteen years of IT experience including at least five years of managing high performance technology teams
  • BS or MS equivalent + 2 to 3 yrs. hands on experience in supporting a network environment
  • Technical experience in operations, engineering, and or architecture in cloud, virtualization, and/or data analytics
  • Experience with supporting IP services to connect to NIPRNET, SIPRNET and JWICS (IPv4, VPN, IPv6, Multicast, QOS, SDN, SNMP, VOIP, VTC, etc.)
2

Skills For Network Communications Analyst Resume

  • Experience with Vehicle Networking
  • Experience working with Network Systems, specifically Cisco
  • Bachelors and 2 to 3 yrs hands on experience in supporting a network environment
  • Experience with VMWare, hyper-V networking technologies
  • Experience working with customers in a classified space
  • Experience with integrating networks in an unmanned aircraft system (UAS) environment
  • Substantial experience with networking infrastructure and wireless technologies
3

Skills For Network Communications Engineer Resume

  • Network Administration and Data Center management experience
  • Cisco Certified Network Associate (CCNA) with one year experience, or
  • Two additional years of system analysis or system development experience required
  • Experience with CISCO firewall/VPN equipment (Adaptive Security Appliance, etc.)
  • CAN experience, CAN-FD
  • CAN experience
4

Skills For Senior Network & Communications Engineer Resume

  • Experience in network operations
  • Experience with Cisco network equipment, Cisco VTC equipment, and Cisco Call Managers and associated hardware
  • Operate and maintain a network with Voice over Internet Protocol (VoIP) capabilities
  • Experience with Voice over Internet Protocol technologies
  • Experience with Cisco Call Manager technologies
  • Experience with F5 BIG-IP LTM
5

Skills For Cbmc Network Communications Analyst Resume

  • Related technical experience in Network and Transporttechnologies, tools, and techniques
  • Experience with large-scale enterprise/global networks ina high paced diverse environment
  • Practical experience with CISCO andJuniper, switches, routers, Cryptographic devises, VPN and VPN client
  • Experience with Network analysis tools (CISCO Network AnalysisModules, Solar Winds Network Management, OPNET NetOne, HP Network Node Manager,etc.)
  • Experience with CISCO firewall/VPN equipment (Adaptive SecurityAppliance, etc)
  • Experience and certification(s) in Cisco products highly desirable
  • Experience with CISCO and Juniper: switches, routers, as well as Cryptographic devices, IPSEC
  • Experience with CISCO and Juniper firewall/VPN devices
6

Skills For Network Communications Manager Resume

  • Experience with BGP, OSPF, and MPLS
  • Experience with CISCO and Juniper: switches,routers, as well as Cryptographic devices, IPSEC
  • A strong commitment to our zero-harm safety culture
  • Experience with emerging technologies is required
  • Configuring IP’s, and routing tables of network based encryption equipment
  • Reviewing Monitoring Systems and Daily Health Checks of all associated network/communication systems
7

Skills For Network Communications Specialist Resume

  • Maintaining and modifying as required, all relevant site documentation, as-built records and vendor details
  • Facilitating continuous improvement across the entire technology platform
  • Assisting site customers to find solutions to their operational challenges – build, drive and facilitate a solutions mentality
  • Understanding of the telecommunications industry, technology trends, technology evolution, especially in the wireless/mobility sector
  • Understanding of RF fundamentals and Electromagnetic Theory
  • Manage Moves, Adds and Changes (MAC) of the various infrastructure components; including scheduling new installations and vehicle fit-outs
8

Skills For Network Communications Coordinator Resume

  • Estimate labor needed to complete planning, engineering, procurement, and installation of complex Enterprise Transport solutions
  • Maintain and update tickets, records and tracking database, also alerts management to recurring problems and patterns of problems
  • Analytical Thinking - Applies data to problem solving, builds information and knowledge based facts
  • Monitor using Solar Winds or other monitoring tool
  • Using Remedy or similar ticketing system
  • Quality of Service, multicast (PIM-SM/DM), OSPF, BGP, HSRP, NSA Type I encryption, VOIP, and IPSec tunneling, GRE tunneling
  • Network design,engineering, and implementation(Advanced Level)
  • Provide technical assistance and training to other teams
  • Manage Projects and support hands-on hardware/software for implementing changes in network
9

Skills For Mainframe Network / Communications Architect Resume

  • Unix/Solaris Operating Systems and Principles
  • Complete understanding and wide application of technical principles, theories and concepts in LAN and WAN (MPLS) implementation
  • Familiarity with streaming video/audio
  • Facilitate review sessions to discuss technical performance against the master schedule, and planning regular updates and upgrades to the environment
  • Expertise with Cisco Prime & Solarwinds monitoring and management tools
  • Network security practices, including IDS/IPS and ACLs
  • A hardworking attitude, enthusiastic and energetic
  • Provide support for unified communication solutions that are deployed globally
10

Skills For S Network Communications Resume

  • Monitor and report on UC activity and performance
  • Analyze and investigate UC usage and trends to plan capacity needs
  • Maintain and enforce ICT policies and procedures for UC solutions
  • Ensure that UC solutions are updated and maintained
  • Evaluate and test new products and services
  • Participate in UC support, development, and technical services activities

List of Typical Responsibilities For a Network Communications Resume

1

Responsibilities For Network / Communications Engineer Resume

  • Coordinationof system maintenance, monitoring and installation of multiple WAN/LANenvironments encompassing multiple specializations, platforms and technologies
  • Experienced network engineer capable of designing Ethernet, TCP/IP, SONET, MPLS based large area network in a rail environment
  • Supply source programming to the customer’s internal TV grid and streaming servers
  • Monitor health and performance ofthe network including hardware and management software and take correctiveactions as necessary
  • Assist with execution of test plansand supporting documentation of all network configuration upgrades, additionsor revisions before implementation
  • Travel to secondary sites asrequired performing network equipment maintenance and upgrades
  • Work with Cross-functional teams, Feature Owners to assist integration of interfaces on the network and adhering to the defined strategies and methods
  • Maintain procedure and training documentation
2

Responsibilities For Network Communications Analyst Resume

  • Record video/audio programming, and VTC’s as requested
  • Maintain HQ streaming from workstations and maintain operations and source feeds from the receivers
  • Update diagrams for network architecture using Microsoft Visio
  • Perform Cisco router and switch configuration using CLI commands (IOS & Nexus)
  • Provide reports as needed using the Microsoft Office Suite
3

Responsibilities For Network Communications Engineer Resume

  • Trouble shoot routing issues in EIGRP, BGP and static configurations
  • Assist implementation of enterprisesystem-wide network solutions/capabilities/enhancements to support customerbusiness/mission goals and objectives
  • Troubleshoot and resolve networkmedia and components
  • Follows all Customer networksecurity processes and procedures, ensures compliance with all Governmentpolicies
  • Provide operation and sustainmentadministration and services for day to day operation, maintenance(preventative, corrective, and perfective) of cable plant, and network andcommunications equipment and configurations
  • Maintain accountability of networkhardware, software, spares, test equipment and other related infrastructurecomponents
  • Develop and distribute communications for PULSE Operations teams using standard Microsoft products, Adobe FrameMaker and ExactTarget.Coordinate updates to Processor Section of PULSE website
  • Maintain Network Documentations document repository on SharePoint, including uploading, moving and archiving documents, as well as fielding documentation requests
4

Responsibilities For Senior Network & Communications Engineer Resume

  • Experience in developing communications in a corporate setting
  • Intermediate knowledge of ExactTarget (or other email marketing platform)
  • Expert knowledge of Microsoft suite of products (Word, Excel, PowerPoint)
  • Assists with the implementation of complex application, system or network changes; conducts testing to ensure installation meets appropriate standards and procedures
  • Work on Core Message Database Strategies, Management and Development
  • Work with other Ford functions and Ford suppliers to define applicable interface of each ECU on the vehicle network system for various architectures
5

Responsibilities For Cbmc Network Communications Analyst Resume

  • Update records to infrastructure changes
  • Troubleshoot WAN circuit issues with managed service provider
  • Provide outage notifications and update outage reports
  • Clearance: TS/SCI CI Polygraph Clearance
  • Certification: DOD 8570 IAT Level II
  • Related technical experience in Network and Transport technologies, tools, and techniques and 5+ years experience with large-scale enterprise/global networks in a high paced diverse environment
  • Knowledge with Message Authentication
  • Create network drawings in Visio
  • Provide regular contact and coordination with the network engineers, system administrators, and security analysts on the program,
6

Responsibilities For Network Communications Manager Resume

  • Expertise with routers, switches, firewalls and VPN concentrators
  • UDP/TCP and network technologies such as DNS, DHCP, TFTP, NAT
  • Proficiency with Cisco routers and switches, WAN accelerators, and HAIPE encryptors
  • Anticipated travel up to 35% of the time
  • Proficient is MS Office suite -“ Visio, Word, Excel, PowerPoint, and Project
  • Interim Active Secret Clearance
  • Experience with Small Aperture Terminals (VSAT) and larger fixed ground station satellite systems operating in a variety of industry standard SATCOM network configurations to include SCPC, TDMA, etc
7

Responsibilities For Network Communications Specialist Resume

  • Experience in evaluating, configuring, testing, and providing operations and sustainment support for all elements of the RF transmit and receive chain to include IP based satellite modems interfacing with industry standard satellite bandwidth management systems such as IDirect and COMTECH VMS
  • Strong project management skills, with experience in organizing, planning, and executing large-scale projects from vision through implementation, involving internal personnel, contractors and vendors; ability to analyze project needs and determine resources needed to meet objectives
  • Broad knowledge and high technical expertise across all components of network architectures, communications protocols, security best practices, and routing & switching concepts
  • Knowledge of Cisco, Checkpoint and F5 technologies
  • Define metrics that allow for continuous improvement & system availability
  • Maintenance of company Disaster Recovery and Business Continuity plans
  • Coordinate IT Operations with Application Development and QA to ensure product Deployments and test and release cycles
8

Responsibilities For Network Communications Coordinator Resume

  • CISCO CCNP, CCVP, CCNA or CCDP (or equivelant)
  • Act in a supervisory/lead role and provide guidance to Helpdesk and Network Operations team
  • Responsible for monitoring customer applications and operational architecture through a 24/7 Operating Center environment to ensure Service Level Agreements are met
  • Perform level 1 and level 2 troubleshooting of switches and routes preferably CISO equipment
  • Work with Telco providers and LECs in troubleshooting circuit issues
  • Answer queries by telephone and email in support of customer's hardware, software, network and telecommunication systems and execute network procedures
9

Responsibilities For Mainframe Network / Communications Architect Resume

  • Provide Operational support for all network components and conducts problem determination & escalation and provides problem resolution
  • Security Clearance: active TS/SCI with eligibility for CI Polygraph
  • TS/SCI with the ability to obtain a CI Poly
  • 1st, 0600-1400, Tue-Sat
  • 0900 to 1700, Mon-Fri
10

Responsibilities For S Network Communications Resume

  • Test and Implementation
  • 2nd, 2pm-10pm, Tues-Sat
  • Knowledge with E2E
  • Performs and or assists ininstallation, tier-2 and tier-3 troubleshooting, and support of local- andwide-area network hardware, software and applications to include voice, video,and data cable systems. Performs maintenance of network, servers, voice andvideo hardware. Maintains theoperational usage of the video suites. Ensure specific performance indicatorsare met or exceeded

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