National Manager Resume Sample

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Trevor Labadie
9389 Fisher Trace,  Dallas,  TX
+1 (555) 443 3478

Work Experience

National Manager
06/2015 - PRESENT
Houston, TX
  • Planning and Organising Staff Schedules in conjunction with the Inbound, Outbound and Support Managers
  • Analysis of data in order to provide usable narrative for the various department managers
  • Project management of regular updates to WFM & KPI related systems
  • Attend external stakeholder meetings (e.g. Developers) to give advice on technical and administration requirements (e.g. occupational certificates) with regards to the bank’s policy and procedures
  • Manages a team that implements strategic outputs and creates central alignment for efficiency
  • Responsible to define communication and training requirements for execution of initiatives
  • Provide diagnostic support on sales leaders/managers’ execution effectiveness of key sales levers (including building Coaching Mastery) and, where required, coach creation of follow up action plans; enhance sales leaders/managers’ sales and coaching capabilities, effectiveness
  • Working with the VP, Operations and other stakeholders, develop, communicate and implement BUILD’s technology infrastructure roadmap focused on hardware, telecommunications, file system management and administration of our Office 365 Cloud environment consistent with business needs and the annual budget
National Manager, Horeca
03/2008 - 03/2015
Boston, MA
  • Establish global and regional business partner events (e.g., Lenovo NA’s Accelerate event) to drive programmatic partner programs, enablement and training
  • Strong desire to change the lives of America’s struggling readers
  • Responsible for the successful delivery of Risk Appetite Framework (RAF) related projects to stress testing, capital adequacy assessment for dividend policy, assess risk limits, and portfolio mix analysis for future investment choices
  • Work with risk management and business to balance the risk/capital and return and build a new risk culture
  • Serve as company’s CCAR expert for capital management. Work with Risk department as well as regulatory authorities, incorporating the CCAR stress test scenarios to the capital requirement process
  • Work closely with planning on capital requirement and support dividend policy
  • Assess capital needs and credit rating to support the communication with rating agencies
  • Lead ongoing development of the economic capital process for the TFS portfolio for assessment of capital adequacy and risk adjusted profitability of new loans and leases
National Manager WFM & Performance Management
06/2005 - 12/2007
Dallas, TX
  • Monitor financial risk profile and exposures against the stated Risk Appetite, clearly articulate application processing, behaviors and dependencies
  • Manage the economic capital model. Monitor and improve the model as needed, including input data integrity, segmentation changes, and improve the efficiency in model performance
  • Negotiating: Coach Division KCMs in negotiations in order to improve customer performance throughout the year in all aspects of the Division’s customers’ businesses
  • Assist in driving fundraising success throughthe development and delivery of overall JDRF One Walk program standards andstrategy annually grow Walk revenueto meet the foundation’s strategic plan
  • Strong background in working and collaboratingwith high level volunteers
  • Superior ability to influence and deliver results through a consultative role. Exceptional management, leadership, decision-making and team-building skills
  • Directexperience in managing and growing large walks over $1M
  • Excellentproject management and problem solving skills with the ability to managemultiple, simultaneous projects involving cross-functional teams; persistentattention to detail while maintaining a global view of the situation


Walla Walla University
2000 - 2004
Bachelor's Degree in Engineering

Professional Skills

  • Solid people management skills including team building and coaching skills
  • Excellent sales skills and a proven track record of achieving KPI's
  • Proven people management skills and experience, with ability to remotely lead
  • Have experience running a small business or strong experience leading retail multi-site teams
  • Strong strategic, analytical, reasoning and change management skills
  • Demonstrated engagement in Career Coaching to develop Team Management skills
  • Excellent analytical skills and ability to manage substantial amounts of data

How to write National Manager Resume

National Manager role is responsible for financial, fundraising, leadership, design, retail, finance, credit, training, litigation, security.
To write great resume for national manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For National Manager Resume

The section contact information is important in your national manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your National Manager Resume

The section work experience is an essential part of your national manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous national manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular national manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative National Manager resume experience can include:

  • Broad based fundraising knowledge, eventplanning, experience and skill in non-profit management with emphasis onstrategic planning, logistics, financial management, and organizations with Chapterand/or Regional structures
  • Excellent writing and communications skills as well as effective at active listening, analytical and problem solving skills
  • Excellent written, oral, and communication skills. Ability for presentation delivery, conveying ideas, influencing action and instructing effectively
  • Detail-oriented and strong organizational skills. Demonstrated competency when handling diversified assignments
  • Experience conducting surveys successfully and how to conduct interviews effectively
  • Effective work history demonstrating communication and teamwork skills

Education on a National Manager Resume

Make sure to make education a priority on your national manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your national manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in National Manager Resume

When listing skills on your national manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical national manager skills:

  • Strong ability to work effectively under extreme time pressure
  • Exceptional management, leadership, decision-making and team-building skills
  • Work efficiently and effectively under pressure and in changing environment
  • Relevant fundraising experience required or equivalent combination of education and experience
  • Experience in developing people and leading teams
  • Relevant work experience in leading teams on LEED, Energy Modelling, and Sustainability projects

List of Typical Experience For a National Manager Resume


Experience For National Manager, Horeca Resume

  • Experience in market research and an understanding of how to translate data into action
  • Experience partnering with the business to identify and analyze business drivers to develop technology solutions designs
  • Constantly seek opportunities to innovate and improve the Client Experience and generate leads and referrals across BFS and through to the Advisers
  • Experience in policy and program implementation
  • Work in partnership with JDRF NDs/LGDs/EDs to ensure that JDRF communicates in a coordinated and effective manner with LG donors

Experience For National Manager One Walk Resume

  • Reviewing staff KPIs regularly, phone sales coaching and career development discussions with each team member
  • Prepares calls with current partners by researching partners, identifying opportunities and making action plans accordingly
  • Directly involved in the planning of all marketing activities (mainly brochures and digital)
  • Position is home based/Telecommuting
  • Deliver monthly reports to Business Unit Managers and Regional Directors summarizing team performance and capacity
  • Consistently builds successors for key roles and contributes to identifying potential new employee recruits
  • Manage the process of applying appropriate technical content to the project in agreement with the Project Principal
  • Monitor and update business development plan with support of regional management team to identify potential new work including

Experience For National Manager WFM & Performance Management Resume

  • Workflow management and monitoring
  • Forecast customer demand by product based on existing and new booked business
  • Track record managing large, national key accounts
  • Work to resolve and respond to individual client issues and concerns according to guidelines when referred by the affinity partner
  • Assists in establishing business objectives and implements action plans to meet goals and measure successes
  • Team player that has the ability to interface with all levels of staff and volunteers. Capability to leverage relationships, both externally and internally

Experience For National Manager of IT Resume

  • Work and make judgments independently and take initiative
  • Ensure that the confidentiality and security of all information under his/her supervision is maintained
  • Approximately 60-70% travel required
  • Support the achievement of the Business Plan and Practice Plan
  • Apply appropriate resources to projects to meet production deliverables
  • Interact with the National Business Unit Managers, Regional Directors, and Project Managers to keep apprised of employee performance and to deliver feedback

Experience For National Manager Debt Counselling Resume

  • Support Regional Managers in the creation of Business Development Plans
  • People management for a team of Advisers, Business Development Managers and Client Service Associates
  • Proactive approach to the provision and supervision of advice for existing and new clients, seeking financial direction within the Australian regulatory context
  • Deep understanding and delivery of an outstanding client experience, within a defined spectrum of advice services we offer in Wealth Management and the broader Banking and Financial Service department
  • Help design client communications and marketing initiatives
  • Drive the identification and implementation of organisational and process improvement initiatives to support scale, revenue and cost management
  • Support the execution of new business and client growth initiatives

Experience For Rubi-national Manager Resume

  • Present and train colleagues on our client growth strategies as part of the wider Advice business
  • Maintain current industry and technical knowledge through internal and external sources and possessing a genuine passion for the delivery of technically sound client solutions
  • Proactively enhancing relationships internally with Advice team members, Private Bank colleagues, Business and Personal Banking and with various key stakeholders across the broader BFS group
  • Achieve sales and margin contribution targets for all Vertical Glass market segments
  • Develop specific business development plans focused on key targets and key objectives
  • Manage, train and develop Vertical Glass sales and technical organization
  • Conduct business in accordance to Sika core values, policies and procedures

Experience For National Manager Resume

  • Maintain freight and business expenses within the budget
  • Implement plans to build Sika brand and increase market share on all segments
  • Develop, implement, and achieve annual budgeted strategies and targets
  • Expand market and customer segments, sales channels and application fields
  • Mentor, inspire and motivate the team
  • Assist in driving fundraising success through the development and delivery of overall JDRF One Walk program standards and strategy annually grow Walk revenue to meet the foundation’s strategic plan
  • Play a lead role in partnering with field staff in the development and delivery of Chapter annual Walk fundraising plans that includes core program standards and key performance indicators to drive revenue

Experience For National Manager, Horeca Resume

  • Play a lead role in the management of the Walk program with chapters and volunteer leaders. This includes planning, coaching and partnering with chapter leadership to increase sponsorship's, team recruitment and revenue, retail involvement and ensure high level volunteer leadership recruitment and engagement
  • Build a collaborative relationship with regional teams and work together to address specific market/Chapter characteristics and opportunities to increase revenue. Ensure implementation of all core standards for Walk sites with a strong emphasis on sponsorship, corporate teams and family teams
  • Work with National Director, One Walk, to review budget and forecasts to inform Chapter and regional teams of areas of opportunity and risk for Walk campaigns
  • Take a lead role in the development and facilitation of Walk training opportunities offered to field staff through national and regional in-person sessions, WebEx, and calls, to maximize growth of programs. Act as the primary contact for new staff orientation and virtual and in person training's
  • Develop and continuously improve resources that support National Walk program strategies
  • Build a collaborative relationship with regional teams and work together

Experience For National Manager One Walk Resume

  • Develop and implement the Claims Process Automation Practice within ANZO governed claims processes across on and offshore sites
  • Direct and participate in all relevant meetings to develop, share and embed the Claims Process Automation strategy with all relevant stakeholders
  • Harvest claims process automation opportunities and monitor performance savings realization targets
  • Oversight of development, implementation and delivery of the targeted process automation programs
  • Recommend and support improvements to claim processes and procedures to deliver best practice claims management
  • Lead interaction with GSSC, Process Automation COE, QBE ANZO Claims Teams and Claims Leadership Team
  • Lead the Club’s operations nationally
  • Financial accountability of a national budget
  • Be pragmatic, with the ability to think strategically and innovatively

Experience For National Manager WFM & Performance Management Resume

  • Have a customer focused approach
  • Follow all company safety policies and other safety precautions within work area. Promote safety to all associates that enter work area. Follow Health Care Compliance guidelines as well as follow operating room training and safety standards (Bloodborne pathogens training, etc.)
  • Understand the external marketplace including competitor offerings and strategy, changing stakeholders, and apply knowledge to shape Professional Education curriculum and content
  • Design and implement complementary non-course educational material (e.g., e-learning, web site content, procedure videos) for prioritized learning continuums
  • Deep clinical and disease state knowledge to create effective and accurate learning solutions for Professional Education
  • Participate in benchmarking of Medical Device & Diagnostic (MD&D) and other industries for best-in-class Professional Education and adult training
  • Attend National Society meeting sessions and incorporate learning into current content where appropriate
  • Assist with planning and delivery of training and periodic meetings

List of Typical Skills For a National Manager Resume


Skills For National Manager, Horeca Resume

  • Organized and have excellent oral and written communication skills
  • Demonstrated experience overseeing/managing an outsourced IT vendor relationship, leading a large team of technical contractors
  • Proven experience in managing and assessing the strength of the donor pipeline
  • Demonstrated people leadership, experience coaching and managing a team of employees
  • Demonstrated experience successfully leading a BI team to deliver finance related data assets
  • Professional major gift fundraising experience required or equivalent combination of education and experience
  • Experience in Pharmaceutical Sales including 15-18 years of experience in Institution Sales/Central/State run Programmes

Skills For National Manager One Walk Resume

  • Strong industry knowledge with networks, a good understanding of market and competitor trends, products and services
  • Execute the US Prof Ed Specialty Business Plan by developing and executing the prioritized program and curriculum builds including new product launches
  • Strong engineering consulting and client development background with an emphasis in geotechnical engineering and transportation
  • Strong environmental or engineering consulting and client development background with a specific area of environmental or engineering expertise
  • Relevant work experience with a recognized strategic consulting firm and positions of increasing responsibility
  • Strong background in working and collaborating with high level volunteers
  • Direct experience in managing and growing large walks over $1M
  • Excellent working knowledge of current methods of quality and safety investigation and analysis

Skills For National Manager WFM & Performance Management Resume

  • Strong financial reporting and operations management background
  • First hand statistical programming experience in SAS, R or Mathematica
  • Demonstrated ongoing contribution to the firm’s reputation and ability to generate new business/work
  • Significant experience in peer-to-peer fundraising
  • Solid understanding of the financial services industry or similar B2B industries
  • Expert financial acumen, advanced financial modeling experience
  • Strong consulting and client development background in the pipeline and midstream branches with a specific area of geohazards
  • Proven ability to make correct judgment calls when confronted with complex fact patterns
  • Significant leadership and relationship management experience

Skills For National Manager of IT Resume

  • Claims and Process Automation experience is necessary
  • Valid driver’s license and ability to meet all QuintilesIMS motor vehicle guideline requirements
  • Demonstrated ability to quickly learn and apply technical/scientific knowledge
  • Build effective relationships and collaborate across multiple stakeholders
  • Experience with Microsoft Office (Word, Excel, PowerPoint, Outlook) required
  • Proven success in managing and growing a multi-million dollar business
  • Experience in contract negotiations, price positioning and value proposition
  • Lead effective team meetings and deliver accurate reporting in accordance with company procedures

Skills For National Manager Debt Counselling Resume

  • Ten years’ experience in estate and trust matters, obtained either in private practice or within the trust industry (or some combination of both)
  • Working knowledge of business intelligence and reporting tools like SQL, SAS, Python, Tableau, etc
  • Maintaining and enhancing the club’s reputation and member engagement
  • Reporting to the board, responsible for the annual business plan
  • Working knowledge of Netezza, Oracle Business Intelligence Enterprise Edition (OBIEE), Watson Explorer
  • Identifying & developing talent to progress into RM roles

Skills For Rubi-national Manager Resume

  • In depth understanding of banking operations and structures
  • Develop trusting relationships with key customers in the region, including the regional management of national retail chains
  • Drive the performance of trade activities, merchandising and sales training in your region
  • Identify & manage the new partner pipeline, including regular status reporting
  • Actively manage new partner negotiations from the card issuing perspective, including development of deal constructs, legal contracts & financial models
  • Oversee the successful launch of new partnerships through harnessing our marketing and sales channels

Skills For National Manager Resume

  • Serve as a senior project manager for key projects overseeing and coordinating resources from multiple service lines and offices across the company
  • Manage new client development and grow sales for defined group of existing clients including diversification of service provided
  • Exceptional abilities at team building
  • Thorough automotive technical knowledge of the components and systems which appear on NHTSA’s TREAD Act reporting list
  • Build strategy to develop Challenger mindset within team & shift relationship building strategy to focus on Partner's business not TDI
  • Highly adaptable for having discussions with executive level stakeholders

Skills For National Manager, Horeca Resume

  • Collaborates with Vice-Presidents, Directors and Sales Managers to develop learning strategy and curriculum for two sales teams, ISF and IDS
  • Knowledge of engineering test procedures
  • Relationship Building Attributes
  • Some travel required; including evenings and weekends
  • Perform monthly monitoring of the sales in/out for the major regional accounts
  • Be responsible for the successful delivery of services and the monitoring of their regional performance through the provider's management

Skills For National Manager One Walk Resume

  • Physical capabilities: Capable of quickly moving about in a fast-paced office environment, and able to lift 25 pounds from floor to table height
  • Education, testing, and technology to help our members’ know how their unique bodies work
  • (Examples: Lab Testing, Metabolic Assessments, Devices, Activity Monitors)
  • Achieves and exceeds retention, hiring, and leadership development goals
  • Lead program content/curriculum development aligned with US Specialty and Brand Marketing plans
  • Serve as a liaison to JDRF T1D Fund in coordinating efforts related to stewardship, communication, etc

Skills For National Manager WFM & Performance Management Resume

  • Direct the efforts of the largest project client pursuits including strategy and facilitation
  • Lead interactions with client, stakeholders and project managers to ensure the projects are being coordinated to meet the needs of the client and stakeholders
  • Communicate safety initiatives, rules and guidelines for office or region. Hold managers and employees accountable for following safety rules and guidelines
  • Excellent communicator at all three levels -- upwards reporting to more senior managers, working cooperatively with co-equal managers and supervising reporting staff
  • Communicate clearly and effectively when potential safety issues are upgraded to a potential recall level to help resolve engineering and regulatory issues
  • Strong customer service ethic and proven track record of client satisfaction
  • Excellent knowledge of Standard PC Software such as Word documents and Excel spreadsheets
  • Lead from front Lenovo’s strong Participation and wins in Large Deals in the Digital India programme & Smart City mission of the Government of India

List of Typical Responsibilities For a National Manager Resume


Responsibilities For National Manager, Horeca Resume

  • Demonstrated leadership skills and front line oriented
  • Demonstrated leadership required to meet client expectations and build employee skills
  • Strong organizational skills with ability to lead by example and encourage collaborative efforts
  • Excellent written, oral, and communication skills with collaborative style
  • Effectively multi-task, establish priorities, and work in a fast-paced environment. Highly efficient in time management and can meet deadlines under pressure

Responsibilities For National Manager One Walk Resume

  • Detail-oriented and strong organizational skills; Team player that has the ability to interface with all levels of staff and volunteers; Self-starter
  • Three years’ experience at a managerial level
  • Economic capital experience
  • Proven ability to lead teams of various disciplines, area of expertise and capabilities
  • Demonstrated ability to have project teams deliver service that meets or exceeds client expectations
  • Demonstrated knowledge of Hadoop, Cloud and other data management environments
  • Strong 1st hand proficiency in SQL, Python, SAS, and Tableau
  • Experience in geohazard assessment and mitigation design for linear projects
  • 15 – 20 years of experience in automotive production and quality issues

Responsibilities For National Manager WFM & Performance Management Resume

  • Employee supervisory and company management experience
  • Business to Business Relationship Management and/or Business Development experience
  • Driven, autonomous and ambitious individual with a strong desire/willingness to succeed
  • Strong service and relationship orientation
  • Total Experience: 13-16 years in Sales with at least 8 most recent years in Government sales (Central/ State and PSUs)

Responsibilities For National Manager of IT Resume

  • Familiarity with respect to various withholding tax and international tax treaty conventions, including an FACTA, CRS, QI
  • Understand the applicability of competing products in targeted procedures
  • Provide operational support for Directed Giving program to meet the needs of LG teams and donors as required
  • Perform distance coaching with Field Support Representatives as needed
  • Monitor compliance with programs/training and proper use of materials and expense budgets

Responsibilities For National Manager Debt Counselling Resume

  • Monitor time-keeping and attendance
  • Oversee the quality of work delivered ensuring compliance with internal and external audit, regulatory and control requirements
  • Manage within budget for the curriculum builds
  • Collaborate with the GES Operations team and the Delivery team to measure results through follow-up and metrics
  • Work with business partners to develop resource requirements, ROE (Return on Education) measurement, and desired business outcomes
  • Lead the Procedure Strategy Team (PST) curriculum needs assessment program, collaborative insight generation, and content design process
  • Collaborate with GES Design counterparts, including Sales Design leads as well as other departments/business units/other J&J companies during program and content creation to leverage content components, to reduce redundancies and ensure efficient process
  • Develop and maintain relationships with external faculty and vendors to effectively create Professional Education program and content

Responsibilities For Rubi-national Manager Resume

  • Develop project plans with clear objectives, milestones, resource requirements, and deliverables
  • Develop educational brochures for internal and external promotion
  • Provide an annual Prof Ed needs assessment and maintain a faculty workbook
  • Accountable to understand and utilize existing and new technology; Digital, Simulation or Tele-Mentoring/Webcasts to effectively integrate and reinforce key learning concepts throughout the Education Continuum
  • Conduct monitoring of NHTSA investigations and recalls and identify issues that have the most significance to the Agency. Particularly focus on developing issues. Review Kia models and components to identify issues most likely to be inquired about and pursued by NHTSA. Upgrade evaluations for those components/models to look for potential trends
  • Manage the bi-yearly Donor Impact report mailing working with the EDs, RDs, Development Operations, vendor and MarCom

Responsibilities For National Manager Resume

  • Work across teams to provide tools, resources and consultation to assist the efforts of the Leadership Giving team in growing MG and FAC pipeline of principal donors
  • Creates strategy to make get J&J products included in various national and State Programmes and drive sales numbers and business for all such company brands in Govt. institutions across India as assigned under the programme
  • Coordinating with the Key Accounts team in getting the products included in various state Government corporations and Institutions, namely Central Govt. (Ministry of Defense and Ministry of Health and Family Welfare), State Govt., Semi Govt. Public Sector Undertakings and Railways
  • Product, Clinical, and Disease State Knowledge: Deep clinical and disease state knowledge to create effective and accurate learning solutions for Professional Education. Understand the applicability of competing products in targeted procedures
  • Five years’ experience in property valuations or real estate environment and/or related disciplines
  • Customer Insights: Acquire and translate customer insights into curriculum and content as it relates to unmet needs and future educational offerings

Responsibilities For National Manager, Horeca Resume

  • Global Mindset: Understand the global business environment and help enable global capability through creation of content for the Train the Trainer models and best practice sharing
  • Develop ongoing analysis of industries and key players to identify relevant future partnerships
  • Drive continuous alignment with key internal stakeholders and directly manage the ‘new deal’ gating process for all stakeholders
  • Lead development and focus on consulting for national, large scale transportation programs for the business sector services
  • Provide input into the overall strategy for the service line or business sector and execute the goals
  • Provide technical leadership on key projects; when needed be responsible for the overall project and performance
  • Manage risk related to projects. Ensure contracts are signed and fully executed prior to commencing work. Monitor adherence to corporate risk policies and practices. Hold managers accountable for mitigating or eliminating risk

Responsibilities For National Manager One Walk Resume

  • Promote continuous quality monitoring and improvement on projects. Ensure best practices are being followed and hold Managers accountable for quality control standards
  • Experience in client engagement, proposal writing, and commercial agreements
  • Obtain Authorized Project Reviewer status by Terracon within one year
  • National Diploma (NQF Level 5)
  • Diploma in Real Estate

Responsibilities For National Manager WFM & Performance Management Resume

  • Registration as a Valuer with the South African Council of Valuers
  • Commercial acumen, sales & customer orientation
  • A we leader not an I leader
  • Successfully pass applicable drug test and background check
  • Fluent with Microsoft Office: Word, Excel, PowerPoint, etc…

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