Member Relationship Specialist Resume Sample

4.6
9 votes

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Selena Prohaska
84408 Schaden Plains,  Boston, MA
+1 (555) 660 6681

Work Experience


Member Relationship Specialist
01/2017 - PRESENT
San Francisco, CA
  • Effectively interviews members and potential members independently. Asks questions and listens carefully to determine the appropriate VyStar Credit Union and VyStar Financial Group products and services to offer. Presents products and services in a positive, professional and knowledgeable manner, so inquiring individuals can make an informed decision
  • Opens new savings, checking and money market accounts. Verifies personal identification to prevent fraudulent activity. Provides regulatory disclosure information on new and other specific types of accounts
  • Orders and/or issues plastics such as ATM, VISA Check Cards and replacement credit cards
  • Resolves some member problems independently. Escalates more complex problems or situations to a higher authority for appropriate resolution
  • Closes accounts as requested by members after careful review and discussion to prevent negative impact to the member and/or VyStar
  • Opens, closes and balances a cash drawer on a daily basis as required by the branch. Ensures that checks deposited and official checks issued balance daily. Films documents as required
  • CounselRecommend solutions based on your client’s or member’s needs and objectives
Db-member Relationship Specialist Supervisor
04/2013 - 12/2016
Los Angeles, CA
  • Support the achievement of the department’s sales goals by recommending appropriate products and services
  • Knowledgeable in Bank Secrecy Act, OFAC, US Patriot Act, Regulation CC and funds availability, GLB and Member Financial Privacy, NCUSIF, and Truth in Savings
  • Knowledgeable in Bank Secrecy Act, US Patriot Act, Regulation CC and funds availability, GLB and Member Financial Privacy, NCUSIF, and Truth in Savings
  • Exceptional interpersonal, member service and communication skills
  • Ensuring compliance with all applicable laws, regulatory requirements, policies and procedures as they relate to USCCU’s products and services
  • Processing member transactions efficiently, accurately, and in a timely manner. Includes loan payments, new account application, lending applications, and all related documentation
  • Processing member transactions efficiently, accurately, and in a timely manner. Includes deposits and withdrawals, loan payments, new account application, , lending applications, and all related documentation
Rc-member Relationship Specialist Supervisor
05/2006 - 10/2012
Boston, MA
  • Processing member transactions/inquires coming through telephone channel efficiently, accurately, and in a timely manner. Includes deposits and withdrawals, loan payments, new account application, lending applications, and all related documentation
  • Processing member transactions/inquires coming through telephone and email channel efficiently, accurately, and in a timely manner. Which can include loan payments, new account application, lending applications, and all related documentation
  • Possess a high sense of urgency, attention to detail, initiative/integrity and manage fast paced/high volume production
  • Processing member transactions efficiently, accurately, and in a timely manner. Includes deposits and withdrawals, loan payments, new account application, and all related documentation
  • Can do attitude with strong ability to build relationship with future and current member
  • General working knowledge in the following areas: Bank Secrecy Act, US Patriot Act, Regulation CC and funds availability, GLB and Member Financial Privacy, NCUSIF, and Truth in Savings

Education


Strayer University
2001 - 2005
Bachelor's Degree

How to write Member Relationship Specialist Resume

Member Relationship Specialist role is responsible for compliance, lending, regulatory, email, documentation, loan, checks, deposits, processing, receptionist.
To write great resume for member relationship specialist job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Member Relationship Specialist Resume

The section contact information is important in your member relationship specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Member Relationship Specialist Resume

The section work experience is an essential part of your member relationship specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous member relationship specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular member relationship specialist position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Education on a Member Relationship Specialist Resume

Make sure to make education a priority on your member relationship specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your member relationship specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Member Relationship Specialist Resume

When listing skills on your member relationship specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.

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