Medical Administrative Assistant Resume Sample

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Saul Gutkowski
551 Strosin Causeway,  Detroit, MI
+1 (555) 215 7530

Work Experience


Senior Administrative Assistant Medical Affairs
09/2017 - PRESENT
New York, NY
  • Assumes responsibility of the supervisor in their absence
  • Knowledge of military command structure and medical administrative concepts, theories, procedures and techniques, as well as a specialized knowledge of wartime operations and missions
  • Knowledge of medical and administrative programs throughout the Air Force Reserve in order to conduct studies, analyze findings, and made recommendations on substantive program changes within the unit.Skill and ability to prepare project/staff reports and deliver briefings to high level officials both civilian and military
  • Skill in meeting with the public, presenting briefings and working with others. Ability to plan, organize, and communicate both orally and in writing
  • Knowledge of medical and administrative programs throughout the Air Force Reserve in order to conduct studies, analyze findings, and made recommendations on substantive program changes within the unit. Skill and ability to prepare project/staff reports and deliver briefings to high level officials both civilian and military
  • Knowledge of a wide range of technical/professional medical administrative concepts, theories, procedures and techniques, as well as specialized knowledge of wartime medical operations and missions
  • Knowledge of Air Force medical planning and programming concepts and a thorough knowledge of squadron's medical mission, equipment specifications (Allowance Standards) and operational parameters
  • Knowledge of medical administrative programs throughout the Air Force Reserve in order to conduct studies, analyze findings and make recommendations on substantive program changes within the squadron
Senior Administrative Assistant Global Medical Affairs
10/2013 - 07/2017
Philadelphia, PA
  • Lift and move boxes of material, and supplies weighing up to 40 pounds
  • Interpret rules, regulations, policies, and procedures to apply them to specific circumstances
  • Knowledge of medical records medical terminology, basic eligibility and, privacy-confidentiality as it relates to hospital information and DHCP
  • Deal with a variety of individuals with tact and diplomacy under stressful situations
  • Skill in written communications. Examples include completing narrative and written reports
  • Answer incoming telephone calls, take and deliver messages promptly
  • Greet and direct incoming visitors and patients, handle their inquiries, and direct them to the appropriate persons according to their needs
  • Assist Office Manager with referrals and maintain proper documentation of referrals
  • Verify client insurance eligibility daily for collection of coinsurance and co-pays
Medical Administrative Assistant
10/2006 - 08/2013
Houston, TX
  • Skill and ability to prepare project and staff reports and to deliver briefings to high level officials both civilian and military
  • Plan and organize work and communicate both orally and in writing
  • Knowledge and skill in the use of office systems and related computer programs to include spreadsheets, database management, word processing, web based filing system and presentations. Knowledge of information management/information technology systems and procedures
  • Knowledge of enlisted medical Air Force Specialty Code (AFSC) training and skill level requirements to include Air Force Instructions for OJT and Air Force Reserve Medical Services sustainment training program, annual training program and UTA scheduling program
  • Knowledge of SORTS reporting and medical readiness policy and requirements
  • Knowledge of Air Force medical planning and programming concepts and a thorough knowledge of units medical mission, equipment specifications (Allowance Standards) and operational parameters. Knowledge of medical and administrative programs throughout the Air Force Reserve in order to conduct studies, analyze findings, and make recommendations on substantive program changes within the unit
  • Skill and ability to prepare project/staff reports and deliver briefings to high level officials both civilian and military. Skill in meeting with the public, presenting briefings and working with others
  • Plan, organize, and communicate both orally and in writing
  • Sit for extended periods of time in front of a computer

Education


Southwest Minnesota State University
2001 - 2005
School's Degree in Management

Professional Skills


  • Multitasking, hard-working and approachable with excellent communication skills
  • Excellent organizational and multitasking skills
  • Strong emphasis in customer service, computer skills, and phones in an office setting
  • Strong documentation skills in resolving Insurance issues
  • Strong computer skills (Typing, MS Office)
  • Excellent communication skills to include communication between customer/patient services via phone and in person
  • Strong computer skills with knowledge in MS Office (Outlook, Word, Excel) and willingness to learn new programs

How to write Medical Administrative Assistant Resume

Medical Administrative Assistant role is responsible for computer, customer, organizational, software, medical, basic, interpersonal, microsoft, outlook, training.
To write great resume for medical administrative assistant job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Medical Administrative Assistant Resume

The section contact information is important in your medical administrative assistant resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Medical Administrative Assistant Resume

The section work experience is an essential part of your medical administrative assistant resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous medical administrative assistant responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular medical administrative assistant position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Medical Administrative Assistant resume experience can include:

  • Effective organizational and interpersonal skills needed for anticipating and reacting to various needs of both patients and medical personnel
  • Defuse emotional situations - good problem-solving and conflict resolution skills
  • Clerical skills: answering phones, faxing, filing and ability to type 45 WPM
  • Great data entry/typing skills
  • Communicate effectively, both orally and in writing to diverse groups of individuals
  • One year current working experience in a high contact customer service environment or One year current experience in a Call Center

Education on a Medical Administrative Assistant Resume

Make sure to make education a priority on your medical administrative assistant resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your medical administrative assistant experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Medical Administrative Assistant Resume

When listing skills on your medical administrative assistant resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical medical administrative assistant skills:

  • Strong Microsoft Office Suite and Outlook skills
  • Excellent communication skills (verbal, written and electronic); ability to clearly, calmly and patiently convey information to patients, providers and others
  • Coaching skills to educate members on medical issues
  • Basic typing, word processing, email systems, and data entry skills
  • Effectively communicate policies, services, treatment procedures, medications, and surgeon's instructions to patients using medical or administrative knowledge
  • Excellent typing and Microsoft Word experience

List of Typical Experience For a Medical Administrative Assistant Resume

1

Experience For Administrative Assistant Medical Affairs Resume

  • Skilled in use of basic office equipment (i.e., fax, photocopying equipment, printer, etc.)
  • Skill and ability to prepare project/staff reports and deliver briefings to high level officials both civilian and military
  • Commercial/administrative education is required or equivalent by experience
  • Excellent knowledge of English (spoken and written). Knowledge of German, French or any other language would be an asset
  • Provide excellent customer service to students, parents, and doctor’s offices via telephone, email and in person
  • Utilizes the EMR to accurately input patient demographic information; collects all pertinent patient information prior to the patient’s appointment
  • Utilizes the EMR to accurately input patient demographic information; collects all pertinent patient information prior to the patient's appointment
2

Experience For Medical Services Administrative Assistant Resume

  • Validates information and provides feedback to management
  • Understanding USPI’s Mission and USPI’s EDGE, and completing daily responsibilities in accordance with the standards outlined in each
  • Following up with patients and clients to ensure that compliance standards are being met
  • Making sure all billing/medicare information is entered and processed within deadlines
  • Contacting provider offices for additional missing information
  • Faxing and/or mailing provider offices HEDIS specific requests
3

Experience For Administrative Assistant / Medical Assistant Resume

  • Maintaining an organized filing system
  • Working closely with internal nurses and doctors to ensure patient data is correct
  • Billing clients, patients and insurance companies as needed
  • Maintaining a daily production sheet
  • Assist Office Manager in verifying and scanning billing on a regular basis to the Corporate Billing Department
  • Assist Office Manager in researching, compiling, and preparing reports, correspondence, and other information required by management or governmental agencies
4

Experience For Bilingual Medical Administrative Assistant Resume

  • Assist Office Manager in the preparation of the daily appointment schedule, including preparing charts and paperwork for the upcoming days- appointments
  • Assist Office Manager in scheduling appointments and making appointment reminder calls
  • Assist Office Manager in documenting and maintaining statistical data for psychiatric clinic
  • Delegated full authority of the Chief, Health Administration Service, for administrative activities occurring during other than normal tours of duty
  • Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information
  • Maintains an up to date and accurate pending-scheduling list
  • Secures the work area at the close of each work period and secures the office/building at the close of each working day
  • Knowledge of medical coding, medical billing, and terminology desired
  • Ensure patient demographic information is being updated at each appointment
5

Experience For Administrative Assistant / Medical Clerk Resume

  • Combine, copy, sort and file documents according to defined procedures
  • Assist in the resolution of patient complaints or issues, and answer patient-s questions regarding policies and procedures
  • Participate in agency training as required
  • Schedule and assist as needed with organizing corporate meetings, conference calls, etc
  • Notify management regarding ambulance in plant
  • Hippa/confidentiality understanding and compliance
6

Experience For Administrative Assistant, Medical Resume

  • CPR, First Aid, Blood borne Pathogen training within 3 months of hire
  • Create and maintain files and records (including electronic files)
  • Support the department by assisting with administrative and special projects as assigned by the manager
  • Monitor various alarms [i.e. Operating Room (OR) Temperature/Humidity and gas alarms], maintains log of readings and reports problems to appropriate personnel
  • Represents and acts on behalf of the Medical Center Director in (non-policy making) administrative matters
7

Experience For Medical Clinic Administrative Assistant Resume

  • Maintains front office area and assisting with general office clean up
  • Faxes reports, billing information, and medical release forms as requested
  • Maintains an up-to-date and accurate database on all current and potential referring physicians
  • Responsible for providing administrative support
  • Back-up to laboratory processing specimen samples
  • Insurance verification/medical billing is required
  • Able to perform basic math calculations to assist with billing and co-pays
8

Experience For Administrative Assistant / Medical Resume

  • Submits monthly expense reports, manage invoice and PO processes, including consultancy fees, vendors, etc
  • Sort and scan incoming records to the proper work area in the workflow
  • Process incoming records to the proper work flow – HEDIS software
  • Anticipates needs of physicians by gathering related records, reports, correspondence or other specific information for communication with the physician
  • Collect encounter information from patients for psychiatric and therapy appointments
  • Maintain neat and clean reception area at all times
  • Fill in for Office Manager as needed for vacations, leave, etc
  • Follow all safety and infection control policies and procedures
9

Experience For Senior Administrative Assistant Medical Affairs Resume

  • Attend all scheduled supervision meetings with supervisor when necessary
  • Participate in continuous FTS quality improvement activities
  • Assist doctor and nurse as needed and schedule medical appointments
  • Schedule referral appointments for employees on as needed basis
  • Enter medical data into OHM
  • Retrieve and copy lab results
  • Track and file drug screenings
  • Coordinate meetings, conference calls, etc
10

Experience For Administrative Assistant, Medical Center Resume

  • Locate archive files as needed
  • Assist doctor with conference calls and material needed
  • Report monthly Surveillance and UDS compliance
  • Professionally courteously answer telephone and take messages or direct calls
  • E-mail correspondence for nurse or doctor for plant and Chlor Alkali distribution
  • Expense reports for department
  • Knowledge of Miscrosoft Office software
  • Knowledge of practices, procedures, and methods used to measure the effectiveness, efficiency, and productivity of responsible medical programs. Knowledge of a military command structure and medical administrative concepts, theories, procedures and techniques, as well as a specialized knowledge of wartime medical operations and missions

List of Typical Skills For a Medical Administrative Assistant Resume

1

Skills For Administrative Assistant Medical Affairs Resume

  • Proven work experience as a Medical administrative assistant
  • Proven work experience as a medical administrative assistant, advanced level
  • Experience in medical billing, medical office or administrative field (Medical Billing not a strict requirement!)
  • Experience working in Healthcare, Medical, or Hospital setting
2

Skills For Medical Services Administrative Assistant Resume

  • Experience working in a medical setting
  • Skilled in use of basic office equipment, i.e., fax, photocopying equipment, etc
  • Experience managing a medical office is required
  • One year current working experience in a high contact customer service
  • Continue strong relationships with referring physician offices
3

Skills For Administrative Assistant / Medical Assistant Resume

  • Hands on experience with medical software and MS Office
  • At least 3 consecutive years of administrative support experience for one employer in a hospital or healthcare environment
  • Proven ability to work well in a fast paced environment
  • Administrative, Clerical, and/or Secretarial experience
  • Or greater of general office or administrative experience
4

Skills For Bilingual Medical Administrative Assistant Resume

  • Demonstrates proficiency with standard office equipment, computers, Excel, etc
  • At least two years of medical office experience
  • Responsible for effective management and execution of unit personnel programs
  • Scheduling appointments, handling calls from patients, filing patient charts
  • Investigating insurance denials and calling health insurance companies on pending claims
  • Managing appointments, checking in patients, collecting copays, and reception tasks for daily operations
5

Skills For Administrative Assistant / Medical Clerk Resume

  • Maintaining various office files and providing general office filing support
  • Sorting and routing of incoming faxed documents
  • Handling customer medical billing inquiries
  • Facilitating and assuring top quality interoffice communication to maintain smooth operations of the practice
  • Generating orders through EMR and ensuring receipt by intended vendor or facility
  • Explaining benefits to members and patients
  • Supporting the Executive Director I&I EMEA Medical Affairs and the global Boudry based Medical Affairs team
  • Working interface with CHS medical providers, laboratory, pharmacy, billing office and other members of the larger team, as indicated
  • Provides direct support to the senior ART in planning, directing, implementing, and controlling all elements of the medical unit on a day-to-day basis
6

Skills For Administrative Assistant, Medical Resume

  • Assists in reviewing status of training and personnel for Status of Resource and Training System (SORTS) reporting/ Annual Tour
  • Knowledge of insurance: EOB's, ICD codes, processing claims, aging reports, appeals, and timely filing procedures
  • Identify missing documentation adhering to billing procedure
  • Enter and retrieve relevant patient information, utilizing the electronic health record; ensure accurate billing using a variety of accounts
  • Provides support toward conducting studies, collecting data and identifying trends
  • Background in a Hospital setting or working for Physicians
  • Proactively addressing the needs of the business and managing daily office operations to their expectations
  • Comfort and familiarity with operating a Windows based computer and multi-line telephone system; an ability to utilize an electronic scheduling system
  • Assist other administrative staff with support overflow work, including word processing, data entry and Internet research tasks
7

Skills For Medical Clinic Administrative Assistant Resume

  • General administrative work supporting CCM nursing staff as needed
  • Collects information regarding deceased clients/estates
  • Knowledge of medical records, including basic medical terminology
  • Warm and welcoming attitude on the phone,
  • Able and willing to develop further into chosen function’s area of expertise in 2-3 year
  • Knowledge of the medical industry and working with medical professionals is required
  • Collect billing documents for medical services/procedures
8

Skills For Administrative Assistant / Medical Resume

  • Coordinate with hospital management and billing center to reconcile documents
  • Ensure timely resulting of lab and diagnostic orders Ensure timely patient receipt of medical equipment/supplies
  • Responsible for tracking of unit funds and medical/non-medical supply expenditures and activities
  • APPLY TODAY, WORK TOMORROW!!
  • Sends and tracks x-rays discs to be read
  • Schedules clients for doctor's appointments
9

Skills For Senior Administrative Assistant Medical Affairs Resume

  • Prepares letters to clients
  • Knowledge of healthcare operations
  • Familiarity with medical and insurance legislation
  • Work as part of a team on a time sensitive project
10

Skills For Administrative Assistant, Medical Center Resume

  • Schedule meetings, enter and update information in the system
  • Accountable, responsible, flexible, independent,
  • Multitask and work as a team player
  • Familiarity with office organization and optimization techniques
  • Proficient in MS Office (Excel, Word, Outlook)
  • Certification of completion of a Medical Assistant program
  • Basic Life Support (BLS) for Healthcare Providers (from American Heart Association)
  • Knowledge of Air Force Reserve medical service mission, organization programs, and functions to include, aspects of carrying out unit's medical training and administrative program to ensure medical mission can be effectively accomplished

List of Typical Responsibilities For a Medical Administrative Assistant Resume

1

Responsibilities For Administrative Assistant Medical Affairs Resume

  • Maintains the CHS’ front offices by accurately taking messages, demonstrating proper telephone etiquette, ensuring accurate billing using a variety of accounts, maintaining patient scheduling, and creating electronic patient records
  • Effective written and verbal communication and good telephone skills
  • Strong customer service skills and grace under pressure
  • Comprehensive computer skills programs including but not limited to Outlook, Excel, PowerPoint, EPIC, and PeopleSoft
  • Uses analytic skills, research, and judgment to analyze a wide variety of situations, problems, and questions
  • Experience: 3 years of related experience
  • Maintaining good public and media relations
  • Skill in meeting with the public, presenting briefings and working with orders
  • Skill in meeting with the public, presenting briefings and working with others
2

Responsibilities For Medical Services Administrative Assistant Resume

  • Experience using electronic calendaring and managing complex calendars and schedules
  • Experience working in a medical office setting, using standard equipment
  • Cost aware and striving at finding cost effective solutions
  • Experience supporting multiple professionals and interacting with a wide range of people (executive leaders, staff and vendors)
  • Experience with medical coding, billing or insurance required
  • Eager to learn, share experience and challenge when necessary. Customer oriented and willing to share professional knowledge
  • Skilled in use of basic office equipment i.e., fax, photocopying equipment, printer, etc
  • Maintain neat and presentable store through good housekeeping
  • Work closely and cooperatively with all members of the CAPS staff (psychiatry staff, counseling staff, and support staff) to ensure excellent service delivery
3

Responsibilities For Administrative Assistant / Medical Assistant Resume

  • Experience healthcare patient registration, scheduling, pre-registration, and/or insurance verification
  • Experience scheduling patient examination, procedure, and surgery appointments for hospitals and physician clinics
  • Establish and maintain effective working relationships and accomplish goals. Flexibility, innovation, and creativity
  • Experience in medical setting, private practice background desired
  • Experience working on multiple projects with self-direction and as a team
  • Work in a fast paced environment with changing priorities Intermediate
  • Strong working knowledge of MS Office especially Outlook, Power Point and Excel
4

Responsibilities For Bilingual Medical Administrative Assistant Resume

  • Skill in operating basic current office equipment (computers, multi-line phone systems, advanced copiers, scanners)
  • Operate standard office equipment, including computer
  • 12 months of experience in healthcare or medical staff credentialing, provider enrollment or similarly related area
  • Experience working in a doctors office is preferable
  • Experience in the healthcare industry working within the administrative offices (admin, office coordinator, assistant)
  • Medical Admin and/or Billing experience
5

Responsibilities For Administrative Assistant / Medical Clerk Resume

  • Ambulatory health clinic experience, especially in a mental health clinic setting
  • Communicate at a strong professional level, both orally and in writing
  • Provide excellent customer service to all patients, providers, and external vendors
  • Responds to emergencies, determines priorities and nature of action to be taken
  • Scheduling and performing drug and alcohol screening using eScreen software and scheduling with Recruiting
6

Responsibilities For Administrative Assistant, Medical Resume

  • Managing medical files including creating, filing, copying and storage
  • Completing medical insurance reimbursement using medical billing software
  • Assisting with scheduling and communicating medical care with providers, manager and ergonomic team
  • Representing and acting on behalf of the Medical Center Director in (non-policy making) administrative matters
  • Interpreting rules and regulations relating to determining legal entitlements
  • During regular business hours the AOD supports business office operations by performing the full range of Health Administration Service functions
7

Responsibilities For Medical Clinic Administrative Assistant Resume

  • Working with medical director providing travel itinerary and travel medicine history for international travelers medical review
  • Scheduling nursing mom rooms and medical scooter loan-out
  • Certifying officer for documents pertaining to the administration of laws
  • Assuring adequate Health Administration Service (HAS) coverage through call-in of support personnel during off-tour shifts
  • Greeting patients presenting for medical treatment
  • Making determinations regarding eligibility for medical benefits based on current regulatory guidelines
8

Responsibilities For Administrative Assistant / Medical Resume

  • Safeguarding the rights of patients presenting for treatment
  • Acting as a representative for administration during emergent situations
  • Providing administrative expertise to individuals during irregular tours of duty
  • Understanding of medical terminology and understanding of health insurance and medical records
  • Supporting the organization of large scale private and public events
  • Handling correspondence and travel arrangements
  • Maintaining continuity of operations
9

Responsibilities For Senior Administrative Assistant Medical Affairs Resume

  • Providing full medical administrative support to professional and administrative Medical Center staff; and
  • Providing technical guidance necessary to meet procedural, legal, and administrative requirements relative to the care and treatment of patients
  • Communicating with patients, as well as other healthcare offices
  • Understanding of and adherence to confidentiality policy
  • Handling prescription refills
  • Working knowledge of email and office equipment (fax, phone, copier, etc.)
10

Responsibilities For Administrative Assistant, Medical Center Resume

  • Providing explanation of death and burial benefits to next of kin
  • Coordinating patient referrals and transfers between medical facilities
  • Authorizing employees needed on an overtime basis to attend to patient care needs or emergency repair
  • Providing orientation to physicians
  • Working knowledge of health care systems
  • Interpreting Federal/State laws in healthcare
  • Ongoing First Aid and CPR Certification

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