Manager, Store Resume Sample

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Amari Durgan
5416 Leopold Gardens,  New York, NY
+1 (555) 207 8136

Work Experience

Senior Manager Store Development
09/2015 - PRESENT
Boston, MA
  • Create and maintain technical training manuals, FAQ’s and SOP’s for the stores training purposes. Conduct regular review of own documentation ensuring that it meets the ongoing needs of the store teams
  • Supervision: Ability to independently gather requirements performs analysis, design, develop and implement system solutions. Ability to define project scope and execute plan and deliver capabilities defined in Business Require Document
  • Project Scope: Complex analysis and design provide direction to the team involved in design and programming. Understand full project life cycle and ability to execute projects accordingly. Assist in the integration of new POS technologies. Lead, organize, plan, and implement, major projects
  • Systems Scope:Intermediate to Advanced
  • Work closely and collaboratively with Creative team in the development, documentation and roll-out of new concepts and store elements; collaborate to propose detail/finish solutions; partners to review and plan-check new prototypes, designs, and components
  • Collaborate with Architecture/Engineering and Procurement Execution teams on overall architectural graphic standards and conventions, template approach, techniques, and technologies
  • Manage out-sourced consultants to develop Architectural and Engineering technical professional instruments: prototypical plans, elevations, details, finishes, materials, equipment and specifications for each of Gap Inc.’s brands and concepts; review cost proposals and align on scope of services
Ass.manager Store Development
04/2012 - 03/2015
Detroit, MI
  • Partner with Strategic Sourcing and Procurement teams to appropriately document sourced items in project templates: material/fixture technical drawings, on-site assembly needs, and build requirements
  • Work with Gap Inc. Loss Prevention, Store Technology, Telecommunications, and Operations to document store build requirements, details, and specifications
  • Work closely with Gap Inc. Marketing teams to document construction graphics, barricades, and permanent in-store marketing elements
  • Research jurisdictional, national, and industry codes/requirements relative to the store program – identify concerns and recommend solutions
  • Research Gap Inc. risk management, compliance, and operating standards relative to the store build program and partner to document issues and alternatives
  • Work closely with Construction team and General Contractors to assess and document construction techniques, attachment details, sequencing etc. to enable efficient, high quality project construction
  • Work closely with Store Maintenance teams to document lifecycle costs, maintenance requirements, upgrades/useful life of equipment, and material safety and data information
  • Develop material and finish specifications to inform store build and protect Gap Inc. warranty
  • Research and identify consolidation and leverage opportunities across Gap Inc. Construction kit of parts to reduce costs; develop presentations and participate in executive approvals; manage year over year cost savings information
Technical Manager Store Systems
08/2005 - 11/2011
Houston, TX
  • Prepare and present complex project scope, trade-off and cost stories that cater to appropriate audiences; executives, functional leaders, managers, etc
  • Builds rapport and manages outsourced industry experts, as required, to supplement internal knowledge
  • Provide input to the IT strategy and aligns resources and people to meet strategy goals
  • Manage, mentor and influence a sub-area or department within a division, functional area, or group of products/services/technologies
  • Provide day-to-day leadership and operational management for a specific sub-area or function
  • Manage and advise the creation of department objectives, plans and policies for area of responsibility
  • Influence operational and strategic decisions for the broader unit based on needs by the department/function managed
  • Independently make critical decisions that have a direct impact on quality or effectiveness of business unit activities
  • Manage budget, expenses and scope and facilitate project delivery and support


Washington State University Vancouver
2000 - 2004
Bachelor's Degree in Finance

Professional Skills

  • Communication: Proactively and clearly communicate project updates to the team as well as cross-functional partners to ensure all partners are aligned on a project’s objectives, timeline and deliverables
  • Strong communication and management skills to enable coordination of projects within departments and outside consultants
  • Excellent Interpersonal skills/savvy and culture awareness
  • Extensive experience in setting marketing strategies and direct customer facing roles including the ability to effectively sell & negotiate
  • Experience to effectively use Microsoft Office products
  • Excellent strategic ability, comfort with thinking long term and dealing with ambiguity
  • Cooperate closely with cross-functional departments (eg. Visual Merchandising, Sales, Procurement)

How to write Manager, Store Resume

Manager, Store role is responsible for payroll, retail, finance, credit, training, integration, procurement, security, compensation, architecture.
To write great resume for manager, store job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Manager, Store Resume

The section contact information is important in your manager, store resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Manager, Store Resume

The section work experience is an essential part of your manager, store resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous manager, store responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular manager, store position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Manager, Store resume experience can include:

  • Coordinates efficient and effective use of internal resources to secure adequate project support, while safeguarding project bottom line
  • Experience in interior design and/ or store development, preferably in retail industry or high-end residential
  • Buttoned up, detail-orientation with strong organizational ability
  • Understanding of business unit, department or functional area’s goals and practices
  • Work involves sitting, frequent walking, and lifting up to 20 pounds
  • Select and champion standards for gathering information for use in reporting and company management

Education on a Manager, Store Resume

Make sure to make education a priority on your manager, store resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your manager, store experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Manager, Store Resume

When listing skills on your manager, store resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical manager, store skills:

  • Excellent communication skills and able to work cross functionally
  • Speak, read and write in English fluently; additional language skills beneficial
  • Experience working with Point of Sales Systems
  • Knowledge and experience using AutoCAD/ PS / Microsoft
  • Advanced PC skill proficiency including Excel, Access and PowerPoint
  • Experience in retail Visual Merchandising and/or Design positions

List of Typical Experience For a Manager, Store Resume


Experience For Senior Manager Store Development Resume

  • Working with the SD DTC/ D RO, support to create Capex and schedules to support the BPM process for new projects
  • Influencing & communication
  • Understanding of PnL
  • Analyze bid proposal compared to DM capabilities working with R&D, QA, Regulatory, and Production planning
  • Gather information needed for completing customer bidding process
  • Manage internal and external staff and lead efforts in the support of existing systems, processes, services and/or in the execution of new projects
  • Develop and manage detailed, bottoms up project plans covering the entire systems development life cycle and associated financial needs
  • Understand the “gaps” in our current process and the training and development required to execute to implement the future state
  • Prepare sales, key metric and payroll reporting and analysis for Executive Meetings

Experience For Technical Manager Store Systems Resume

  • Create financial modeling, forecasts and analysis for new business growth opportunities
  • Local: Retail, Sales, Marketing, Finance Department and Partners/ suppliers
  • Create and direct department initiatives based on internal and external needs of business users and teams
  • Direct implementation of improvements in all areas of IT responsibility
  • Influence and direct team activities based on upper-management guidelines
  • Work with Finance to develop P&L's
  • Coordinate final bid details with Senior Manager

Experience For Manager, Store Fulfillment Resume

  • Partner with IT and business stakeholders to ensure timely and successful issue resolution. Influence and drive alignment of key decisions on projects
  • Provide Level 3 support on production issues
  • Work with software and/or hardware vendors on enhancements and production issues
  • Responsible for all aspects of store security in accordance with Umpqua Bank’s security policy
  • Prepares and manages construction schedules, daily field reports, change order logs and other relevant project documentation
  • Prepares and manages schedules for vendors, contractors and consultants
  • Monitors job site activity to ensure alignment with project schedule and quality of work
  • Ensures efficient coordination among contractors, vendors and other construction team members

Experience For IT Manager, Store Systems Infrastructure Resume

  • Regularly reviews and provides input for finance department’s project control reports
  • Reviews and approves contractor’s applications for payment and change orders
  • Supervise the department’s overall turnaround of maintenance requests as addressed by the team. Ensuring emergency and high-profile requests are prioritize appropriately and that all requests are resolved as quickly as possible
  • Partner with procurement on upcoming RFP’s to bring down costs and improve service delivered by vendors. Post-RFP award, monitor billing to ensure correct lowered costs are being given
  • Management experience in aftermarket auto parts sales
  • Ensure compliance with all company policies and procedures while instilling the company vision, mission and values into the daily work processes
  • Partner with external consultants and internal resources to build a best in class processes
  • Identify opportunities to stream line, automate, train, and improve our current processes and tools

Experience For Branch Manager / Store Manager Resume

  • Ensure that our systems selection and business process are aligned to achieve future state
  • Own one or more key experiences within the customer shopping journey and build a vision and robust strategies in support of the area, continuously enhancing the customer’s Omni-store experience
  • Responsible for the professional development for each of the service shop leads (including coaching, counseling, and performance management)
  • Responsible for creating operational policy and procedure for both regional shops and local shops
  • Flawlessly executes and owns store construction process for new retail stores and/or luxury boutiques from inception to punch sign off
  • Reviews construction documents for accuracy, feasibility and compliance with brand standards and provides feedback to CD production team. Prepares accurate material take-offs
  • Responsible for the Technical skill competency and improvement of ski and bike repair all service personnel (ILT, CBT, documentation)

Experience For Manager, Store Finance Resume

  • Reviews and approves contractor’s applications for payment and change orders. Reviews and approves vendor invoices
  • Help engineers resolve problems, both technical as well as human resource issues, tracking and approving vacation and personal days for employees within their teams and monitoring individual employees’ performance
  • Responsible for Service Associate effectiveness (quality) and efficiency (speed and production levels) of bike and ski repair at each service shops
  • Manages 3rd party service (vendor) relationships
  • Manage the retail store expense budget, forecast and monthly close process
  • Development and execution of Executive Committee, Audit Committee and Board of Directors packages and presentations
  • Analyze sales and labor planning models and processes. Propose and implement improvements to the models and processes that optimize efficiency and business decision making

Experience For Manager, Store Experience Team Resume

  • Collaborate with finance and business leaders to identify business risks/opportunities while developing solutions and driving performance throughout the organization
  • To design and open high quality franchisee stores that meet global guidelines and are suited to the China market for both adidas
  • Work with global CtC roll-out team on development of new retail concepts, ensure the concepts are suited to the China market and deliver great brand experience. Work with local design agencies on franchisee store space planning, provide the frequent training to internal designers and external design agencies
  • Review/ improve the opening process & squeeze the design lead time for all franchisee stores, ensure the store development process is effective and efficient to open and upgrade over 2000+ POS each year with consistent design quality
  • Support the fixture design process for localized fixtures on key projects, manage w/ Fixture Program team to ensure locally sourced fixtures meet quality and cost KPIs for different store format

Experience For Manager Store Marketing Integration Resume

  • Manage region franchisee execution team to implement consistent, high quality retail store design nationwide per SMT & Global retail roll out requirements
  • Review yearly store opening roll-out implementation to ensure all adidas retail development guidelines are strictly followed. Feedback comments to Global roll-out team to improve the formats in China market
  • Closely work & communicate to the rest design team, organize team for technical assistance and training to regions for roll-out
  • Consistently follow and develop Take Down fixture format with global team and local purchasing team on material review, fixture mockup review, store layout planning, cost management and roll-out
  • Monthly meeting with Global roll-out team to fully understand the global newsletter, Issue design guidelines and manual for new format and work with Fixture Program team on material confirmation, fixture improvement, lighting specification
  • Support to test/implement the Planning Blocks with Fixture Program team, roll-out in all adidas POS to produce the fixture list for opening

Experience For Manager Store Systems Engineering Resume

  • Ensure weekly labor plans are managed within budget and meet operational standards
  • Identify opportunities within the labor model to optimize between stores and maximize sales and profit
  • Review sales plans by store to ensure each location has accurate plans and goals on a weekly basis
  • Lead weekly financial review and analysis of store performance
  • Manage multiple retail implementation projects within market using CTC concepts and tools with GCC store development processes, to deliver on time and to budget
  • Manage and support the Service providers to define & set SLAs (Service Level Agreements) with all related services to ensure stores are always presented to a high standard and all H&S (Health & Safety) protocols are met
  • Work with procurement and the agreed finance polices and process (Tender) to ensure all purchases and appointments are done in line with agreed market protocols

Experience For Manager, Store Openings Resume

  • Coordinate projects with the back office teams within Merchandising, VM, Retail Operations (Retail Director, District Managers, Store Managers), IT, Marketing, Finance, Profit Protection, HR and Supply Chain to ensure projects are deliver to the highest possible performance standards
  • Train 3rd parties as required (eg. new team member/ new supplier)
  • Manage and sign off all installations per market, provide documentation with required detail
  • Provide Market forecast of fixtures and fittings to Global
  • Identify and produce efficiencies in store development work, be it fiscal, time or resources
  • Evaluate the competencies of his/her subordinates on a regular basis and provide prompt and feedback and guidance to drive high performance
  • Global: Store Development Team

List of Typical Skills For a Manager, Store Resume


Skills For Senior Manager Store Development Resume

  • Good understanding of financial analysis and management
  • More than 7+ years of store finance experience, preferably in specialty retail or a publicly traded consumer products company
  • Over 5 year retail design and project management experience
  • Good Oral and written English and Mandarin
  • Demonstrated leadership capability and executive presence
  • Overall work experience In Retail projects
  • Experience in Gunsmith services in a professional environment

Skills For Technical Manager Store Systems Resume

  • Leadership experience (with direct reports)
  • Regular on-site checking during construction process and handover
  • Knowledge of manufacturing tooling and fixture design/inspection
  • Work with Retail Development to confirm retail site and flag any locations that do not meet space planning requirements
  • Coordinate with store construction team to ensure design and construction standards are met during the construction phase
  • Successful completion of a certified/accredited Gunsmith training program
  • Miller Heiman Conceptual Selling
  • Comfortable with environment of change and group decision making

Skills For Manager, Store Fulfillment Resume

  • California, Arizona, New Mexico & parts of Nevada
  • Collaborates with store development team to develop an integrated market plan. Maintains relationships with jurisdictions and planning commmissions to ensure seamless penings for new store or remodels/renovations
  • Coordinating with required department
  • Develops a comprehensive strategic plan to manage a regional portfolio of stores. Develops and manages a regional renewal strategy
  • Partner with external vendors, including architects, general contractors, materials suppliers, etc. to promote improvements in process, consistency, design, fixtures, etc. Consistently work to improve vendor processes and ensure vendors operate efficiently and within adidas’ expectations
  • Create innovative store layouts in accordance with the adidas brand standards, whilst ensuring store spaces are maximized to harness store efficiencies
  • Budgeted revenue, RPI, CAPEX and ULP targets for all SFS products
  • Key performance metrics – cycle time, flow through ratio, collection cost, rental days

Skills For IT Manager, Store Systems Infrastructure Resume

  • Customer / CHEP value share metrics
  • Responsible for design management for Reebok stores
  • Work with store planning agencies to develop store plans that conform to Reebok retail format and branding guidelines and are also commercially relevant for the store size, shape, traffic flow, and surrounding retail environment. Review carefully each store’s layout plan and construction drawings
  • Manage the store opening process to achieve target opening date, including timely confirming store layout plan, placing fixture order, and satisfying all relevant store quality demands
  • Strong retail design knowledge

Skills For Branch Manager / Store Manager Resume

  • Strong interior design knowledge
  • Strong retail construction knowledge
  • Experience with retail store development roll-out and implementation of store concepts
  • Produce regular reports, eg. Vendor KPI evaluation report, Store audit report, etc.
  • Proactively provide solutions to any problems or issues raised internally or externally

Skills For Manager, Store Finance Resume

  • Proficiency on MS Office Applications Excel, Word, Outlook and Power Point and Auto CAD++
  • Write reports, business correspondence,
  • Services delivered on time and within budget
  • Services delivered and measured on animation and customer engagement, tracked and reported against benchmark
  • Voluntary employee turnover / employee engagement

Skills For Manager, Store Experience Team Resume

  • Review construction drawings/samples for Core, SPC Type B,C,E, Franchise & SIS Stores and Originals
  • To be the main point of contact for all store design related queries from the relevant units
  • Micros Retail (Oracle) “Xstore POS’ store system
  • With Rights Come Responsibility.
  • Gander Outdoors is a responsible licensed federal firearms seller.
  • Proficient in Microsoft Excel, Microsoft Word and Microsoft PowerPoint,
  • The ability to work in a fast-paced, dynamic environment with various levels of management
  • Retail or restaurant new store rollout (5 years)
  • Results driven – highly collaborative

Skills For Manager Store Marketing Integration Resume

  • Lead the Store development team to open high quality retail stores in all channels that meet global guidelines as well as fit to local market
  • Lead and manage the overall design and renovation process to ensure the store development is effective and efficient to open and upgrade stores with consistent high quality and meet the opening timeline
  • Able to read and understand architectural/construction drawings and draft and draw space/ floor layouts
  • Source and select decorative items
  • Oversee critical store service touch points including but not limited to , Valet, Doorperson (Ambassador), Concierge, Cobbler, Shoe Shine, Jewellery Repair, Alterations (Hems To Go), Men’s shave, Beauty Bar, delivering an extraordinary service experience to differentiate Holts from the competition

Skills For Manager Store Systems Engineering Resume

  • Maintain project plans, lead project meetings
  • Initiate reverse logistics of excess equipment.
  • Oversees and accountable for cash pick-ups performed by Leads. Manages the overall process of refunds, voids, and over-rings. Manages funds and starting banks ensuring the correct daily amount of cash registrars at all times. Responsible for profit and loss and QPM’s
  • Flexibility; able to accommodate shifting priorities
  • To support and involvement with the Market’s Health & Safety policy and procedures including compliance with legal regulations
  • Manage and execute multiple implementation projects within market at various stages of implementation

Skills For Manager, Store Openings Resume

  • Briefing of requests for CoE and responsibility for local store projects within the Market, including planning and coordination of company orders, ensure the business registration, job safety over a defined period, ordering all necessary services and materials for planned store openings
  • Define & set Service Level Agreements with all Store Development related maintenance partners for later management by the Market Maintenance Specialist
  • Coordination of Store Development, Merchandising, Retail Sales Development, Marketing and Visual Merchandising for the planning and implementation period of new stores and refits
  • Manage all relationships with 3rd party vendors- (manufacturing, warehousing,lodgistics,trade partners)
  • Responsible for the “Maintenance and Repair” function; coordination of this between Service Provider, Store and the Maintenance Specialist
  • Stay within budgets, in store openings, closures and refits as well as generate efficiency to achieve 10% buffer for unexpected expenditure
  • Provide Market Forecast of fixtures and fittings to Retail Director & Centre of Excellence (CoE) team
  • Product management experience with customer-facing products on web, tablet and mobile. Proven role in launching successful customer-facing digital products

List of Typical Responsibilities For a Manager, Store Resume


Responsibilities For Senior Manager Store Development Resume

  • Provides support for
  • NPS related metrics
  • Regional: DTC EM

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