Manager, Communications Resume Sample

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Alda Marvin
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Work Experience


Manager, Communications
05/2017 - PRESENT
Philadelphia, PA
  • Group Head, executives and senior managers within assigned group
  • Executives and colleagues from within Corporate Communications
  • Head and other members of the Investor Relations group
  • Legal Services, Compliance
  • External Partner Agencies and Associations
  • Values.Demonstrates in word and action the Y’s core values of caring, honesty, respect and responsibility and a commitment to the Y’s mission, in all matters at all times
  • Inclusion.Values all people for their unique talents, and takes an active role in promoting practices that support diversity, inclusion and cultural competence
  • Relationships.Builds authentic relationships in the service of enhancing individual and team performance to support the Y's work
Manager Communications
02/2012 - 11/2016
Philadelphia, PA
  • Communication.Listens and expresses self effectively and in a manner that reflects a true understanding of the needs of the audience
  • Quality Results.Demonstrates and fosters a strong commitment to achieving goals in a manner that provides quality experiences
  • Change Capacity.Leads self and others through change by navigating ambiguity appropriately and adapting well to new situations, obstacles and opportunities
  • Emotional Maturity.Demonstrates effective interpersonal skills
  • Self-Development.Is dedicated to the improvement of own capabilities and demonstrates this through the continual expansion of knowledge and skills
  • Outstanding writing and communications skills including proven ability to write to target and brand voice across multiple formats (e.g. web, social media, formal presentations, training/reference materials)
  • Working knowledge of products and services provided by the Bank’s specialized sales forces and other delivery channels such as Wealth Management, the Mortgage Sales Force, Commercial Banking, etc
  • In support of recruitment efforts, develop communications plans to boost brand awareness around HealthCare Partners as the physicians’ employer or partner of choice and, in turn, attract and hire/partner with physicians
Assistant Manager, Communications
12/2007 - 12/2011
Philadelphia, PA
  • Use, protect, and disclose HCP patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
  • Thorough knowledge of the Bank’s organizational structure
  • Skilled multi-tasker who is able to perform under tight deadlines
  • Excellent judgment in dealing with sensitive issues and confidential information
  • Participate in the development of ESI’s member communications strategies and tracking metrics
  • Collaborate with business partners and field teams to anticipate our store’s communications needs and challenge the status quo by identifying and defining processes and operational improvements and influencing decisions regarding the Apple Retail technology roadmap in support of long-term strategic goals
  • Develop IS&T Retail style guides and provide style elements to supporting teams, so that ‘brand’ consistency is established and executed
  • Ensure effective execution of communication activities using established processes

Education


Ohio University Southern Campus
2003 - 2007
Bachelor's Degree in Communications

Professional Skills


  • Strong critical thinking and problem-solving skills. Excellent creative skills
  • Possesses strong business acumen, writing skills as well as strong verbal communication skills
  • Proven project management skills (planning and time management) and excellent organizational skills
  • Excellent writing skills, strong presentation and verbal communication skills
  • Strong facilitation, presentation and active listening skills and exceptional writing skills
  • Highly developed written and oral communication skills, including excellent presentation skills
  • Strong written and verbal communication skills, including interpersonal and presentation skills

How to write Manager, Communications Resume

Manager, Communications role is responsible for communications, organizational, presentation, interpersonal, media, editing, planning, materials, relationship, deadlines.
To write great resume for manager, communications job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Manager, Communications Resume

The section contact information is important in your manager, communications resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Manager, Communications Resume

The section work experience is an essential part of your manager, communications resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous manager, communications responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular manager, communications position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Manager, Communications resume experience can include:

  • Strong analytical, planning, and prioritizing skills; demonstrated attention to detail
  • Excellent written, verbal and presentation communication skills as well as editing skills
  • Exceptional writing and presentation skills. Experience coaching others in effective writing and presentation techniques
  • Impeccable story-telling and communication skills and the innate ability to operate as a highly effective spokesperson
  • Excellent writing skills evidenced by the ability to craft messages for all audiences
  • Demonstrated people leadership skills and experience working in a complex/matrix organization

Education on a Manager, Communications Resume

Make sure to make education a priority on your manager, communications resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your manager, communications experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Manager, Communications Resume

When listing skills on your manager, communications resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical manager, communications skills:

  • Excellent analytical skills and written communication skills
  • Problem solving skills to solve problems effectively and creatively while maintaining a high level of flexibility, professionalism and integrity
  • Self-starter with strong quantitative/analytical skills, strong innovation, judgement and conceptual thinking abilities with a solution oriented approach
  • Strong project management skills; proven ability to plan, develop & deliver content across channels
  • Self-motivated, excellent organizational skills, proven ability to perform multiple tasks, and ability to work with both internal and external constituencies
  • Excellent written and verbal communication skills. Proven ability to develop high quality written communications and presentation materials

List of Typical Experience For a Manager, Communications Resume

1

Experience For Manager Communications Resume

  • Project management skills and people management skills required
  • Excellent writing skills and keen news judgment
  • Excellent skills in copy editing
  • Demonstrated critical thinking, analytical and problem-solving skills. Data-driven decision-making and a ‘growth’ mindset
  • Effectively handles pressures and demands from multiple stakeholders and competing priorities
  • Strong organizational skills and ability to manage multiple high profile projects simultaneously
  • Excellent visual, written and oral communications skills
2

Experience For Manager, Communications & Marketing Resume

  • Excellent decision-making, organizational and problem solving skills. Ability to meet deadlines and work under pressure of deadlines
  • Exceptional analytical, quantitative and problem solving skills
  • Evaluate requests for communications and marketing assistance and assign work based on staff skills and workload
  • In depth communication skills, public relations, media relations, leadership communications, employee communications
  • Strong ability to prioritize, mulit-task and manage to deadlines
  • Demonstrate experience with media campaign strategies and multi-media campaigns that produced exceptional results
  • Experience in independently setting and strategically managing multiple projects
  • Experience in communicating compelling value propositions to important audiences (e.g.interacted with Country Managers, etc.)
3

Experience For Assistant Manager, Communications Resume

  • Consistently look for ways to enhance existing processes for greater efficiency and existing communication vehicles for greater effectiveness and impact
  • Experience in an internal communications capacity in a corporate setting
  • Experience dealing with sensitive and highly confidential projects
  • Build effective relationships with key internal partners to enhance collaboration and understanding
  • Demonstrated capability to own and generate positive results for multiple channels under a campaign by applying market data-driven insights
  • Experience within communications, marketing, media relations
4

Experience For Project Manager, Communications Resume

  • Experience in a communications or PR role, preferably in higher education, sports, or licensing industries
  • Solid working knowledge of Adobe Creative Suite (Illustrator, Photoshop, InDesign) and PowerPoint software, proficient with Mac OS platform
  • Strong business acumen, with particular strength in HR knowledge
  • Media background that includes experience coordinating interviews and fluency in sports coverage/writing
  • Strong working knowledge of Adobe Creative Suite (especially inDesign & Illustrator), PowerPoint, Word, Excel & video editing software (Final Cut Pro X)
  • Experience in print, web, and video production (including knowledge of each media’s distinct production requirements)
  • Experience in engaging with executive leadership
  • Serve as one of the lead spokespeople for the Audi brand in the U.S., mentor future spokespeople, and counsel executives prior to interview and speaking events
5

Experience For Manager, Communications & Public Affairs Resume

  • Deliver excellent internal communications campaign for Supervisor Enablement initiative
  • Strong background in Communications and its measures of success
  • Creating key messaging and positioning of products/services for customer facing teams to make sure they are always aware of what’s going on
  • Developing customer-facing communication (primarily scripting for verbal communications)
  • Managing stakeholders and working committees consisting of frontline, management, and leadership to build consensus
6

Experience For Senior Program Manager, Communications Resume

  • Managing work plans associated with development, implementation, roll out and maintenance phases of programs and initiatives
  • Working knowledge of basic HTML and Microsoft Office
  • Providing ongoing consultation with stakeholders, program sponsor/champion & target audience to determine ongoing needs
  • Developing new content that advances the dean’s goals, including feature stories on students, faculty, programs and events in the college
  • Understanding the academic programs and supporting their respective strategic objectives
  • Managing updates to the college’s website, including the calendar of activities
  • Managing vendors, including printers, photographers and other outside resources
7

Experience For Manager, Communications & Events Resume

  • Maintaining a dotted line relationship to the director of the Office of Academic Communications and Marketing for central resource support and counsel
  • Incorporating SEO best practices into the content development process
  • Producing periodic communications for internal and external stakeholders
  • Collaborating with managers in similar positions in the university’s three other schools and OACM
  • Preparing content that is at an appropriate level of detail and complexity for given audiences
  • Provide support to the VP of PR for the TODAY show by helping manage press and publicity for NBC News programming including TODAY and Weekend TODAY
  • Provide PR support during breaking news situations for NBC News Specials and other NBC News brands
8

Experience For Manager, Communications & Change Resume

  • Develop client-facing content (written, video, social) including
  • Launch new products by collaborating with other Product Managers, Customer Service and Product Marketing to collect user feedback and make go-to-market plans
  • Media Relations. Share on-call media coverage on a rotating basis or as needed (including after-hours); facilitate news media inquiries as needed
  • Assist with logistical/event planning of IMGCL’s Annual Licensing Directors’ Seminar
  • Develop messaging and themes to educate employees about Newpark’s business strategies, products and services
  • Familiarity with AP Stylebook writing parameters
  • Help create detailed press plans for series, initiatives and programming events
9

Experience For Program Manager, Communications Resume

  • Manage PR for Peacock Productions, working closely with executives and producers on all internal and external projects, series and specials
  • Supervise the efforts of two to three communications and marketing professionals
  • Produce quality, professional writing and quick, autonomous turnaround of original work product and reviewed/edited materials
  • Manages public events including news conferences, community-based events, media tours, facility tours, environmental and educational activities
  • Provide day-to-day communications support to functional groups throughout the company, including HR
10

Experience For Manager, Communications & Social Media Resume

  • Collaborate with leaders and peers in the Communications function and key stakeholders as required to develop communications strategies and messaging
  • Serve on working group to advance cultural initiatives, diversity efforts, employee engagement and other important social issues
  • Assist Senior Director of Communications on the internal communications needs surrounding financial and corporate initiatives
  • Apply strategic planning techniques to organize, plan, and manage market awareness of MWRI research and staff
  • Interview and write articles about research and investigators conducting the research
  • Use electronic platforms, including social media and the website, to expand upon MWRI’s image and develop brand
  • Determine when to use specialized consultants, (i.e., advertising, PR firms, or graphic design firms)
  • Maintain open communication with UPMC Marketing and Communications departments
  • Manage resolution of urgent technical issues while communicating changes to business partners

List of Typical Skills For a Manager, Communications Resume

1

Skills For Manager Communications Resume

  • Demonstrates strong verbal and written communication skills, including the development of PowerPoint presentations
  • Strong time management skills and ability to juggle competing priorities, meet deadlines and achieve brand goals required
  • Excellent writing, editing and proofreading skills and extensive experience developing content for a range of communication channels and vehicles
  • Unwavering attention to detail, strong proofreading and AP Style skills
  • Understanding of business needs and have proven communication skills to drive outcomes in a face paced environment
  • Excellent writing, editing and storytelling skills; ability to convert complex information into compelling content
  • Solid computer skills, including MS Office, marketing software and applications (Web analytics, Google Adwords etc.)
  • Strong people leadership, interpersonal, negotiation, influencing, time management and planning skills
  • Demonstrated skills at building relationships with media and strategically responding to newsroom calls
2

Skills For Manager, Communications & Marketing Resume

  • Proven resource management skills, including a capacity to deliver planned business outcomes on time and within budget
  • Work collaboratively in a diversified team environment; strong teaming and interpersonal skills
  • Shown written and verbal communication skills along with extensive communication planning experience
  • Demonstrated interpersonal and relationship management skills working with all levels of employees and executives
  • Strong interpersonal skills with an ability to work with individuals at all levels in the organization, including mid-level and senior leaders
  • Strong consulting skills and ability to interface with clients
  • Proven ability to build and execute strategies effectively and efficiently; focus on simplicity
  • Strategic, creative thinker able to drive measurable performance outcomes. Strong relationship builder able to work effectively with diverse stakeholders
3

Skills For Assistant Manager, Communications Resume

  • Prioritize, plan and organize tasks and deliverables effectively with an attention to detail
  • Excellent writing and editing skills for executive leaders/ communications
  • Collaborative: open and respectful professional with strong business acumen and leadership skills
  • Excellent leadership/managerial and mentoring skills
  • Strong presentation skills with an ability to present VMware value proposition to external audiences, including the influencer community
  • Strong communication skills both in Polish and English
  • Solid written and verbal communication skills are critical
4

Skills For Project Manager, Communications Resume

  • Customer/patient-focused mindset, with excellent listening and interpersonal skills
  • Excellent writing and editing skills with keen attention to detail; and
  • Selling, influencing and collaboration skills
  • Proven experience in setting a vision, bringing others along and seeing it through implementation
  • Extraordinary networking and relationship-building skills to help with handling information sources
  • Proven people management leadership with a proven ability to coach to high performance and deliver results by impacting and influencing
  • Knowledge of and experience working with social media, including Twitter, Facebook and Instagram with a strong sports emphasis
  • Strong understanding of digital media landscape and shifting audience habits and experience with influencer relations
  • Demonstrated experience and success in leading and delivering an integrated Communications programme across all channels
5

Skills For Manager, Communications & Public Affairs Resume

  • Adept with information and promotional writing and editing. Creative skills
  • Strong experience in building both internal and external business relationships to deliver on project plans
  • Proven experience in adopting product management practices, standards and policies
  • Demonstrated experience working collaboratively with peers in a team-oriented environment
  • Strong experience writing content for external and internal audiences
6

Skills For Senior Program Manager, Communications Resume

  • Superior communication and/or marketing skills – both written and verbal
  • At least three (3) years' previous experience with sophisticated property life safety systems and previous experience managing a security command center
  • Experience in Sporting Goods/Fashion Industry or Design on managerial level
  • Strong path to efficacy improvement post-review is demonstrated by products
  • Exceptional relationship management and personal communication skills
  • Formulate strategic communications plans and project management skills
  • Superior relationship management skills with the ability to work with multiple stakeholders, business partners, and external providers
  • Good team player and strong influencer in a team environment
  • Superb interpersonal and client service skills with ability to work with managers and leadership at the highest levels within City of Hope
7

Skills For Manager, Communications & Events Resume

  • Strong experience in print, web and visual media, inclusive of production and distribution
  • Prior experience supporting commercial business units
  • Demonstrated experience in a university or corporate setting working in an internal communication role; and
  • Well-developed writing and journalistic skills
  • At least one (1) year of previous experience with sophisticated property life safety systems and previous experience managing a security command center
  • ITIL (Information Technology Infrastructure Library) and project management skills are desirable
  • At least three (3) years' experience in military, law enforcement, and/or direct security/surveillance experience in a hotel/casino environment
  • Effectively use a Radio, Handcuffs and other Security Equipment as assigned and necessary
8

Skills For Manager, Communications & Change Resume

  • Intermediate to advance computer skills in a variety of programs
  • Understanding of an ever-changing marketing landscape and advanced experience in project management
  • Assessing effectiveness of front line & customer communication and providing recommendations to address any opportunities
  • Good working knowledge of all aspects of public relations, media relations, social media, advertising, marketing, event marketing and business development
  • Skilled at working well under pressure decision making, implementing strategies and meeting deadlines
  • Experience managing business issues and navigating/synthesizing various viewpoints
9

Skills For Program Manager, Communications Resume

  • Proven track record leading multiple ongoing complex projects and implementation of web applications, while delivering on schedule
  • Experience working with senior executives in gathering data and crafting messages
  • Experience leading and coaching a high-performing team
  • Solid understanding of communications strategies necessary, including emerging technologies and social/non-traditional media
  • Evidence of greater uptake and application of efficacy enabled working practices especially in communications and marketing
  • Experience in multi-faceted program/project management, decision-making, and driving results in cross-functional and/or cross-regional teams
  • On an ongoing basis, identify concerns, gauge gaps, escalate issues and bring recommendations forward to improve internals communications effectiveness
  • Demonstrated ability in managing complex and fast-moving issues which pose reputational risk
  • Experienced command of U.S. English grammar and usage and familiarity with AP Style, copy-editing and proofreading
10

Skills For Manager, Communications & Social Media Resume

  • Experience with producing content for interbnal and client-facing needs
  • Experience working with business leaders and managing high-profile personalities
  • Experience working large-scale sporting events an asset
  • Experience developing and executing internal communications strategies and plans with clear business impact
  • Proven track record of supporting and advising senior leaders
  • Experience in developing communications plans and addressing complex issues
  • Experience working and collaborating with business units, virtual teams and people in different cultures, regions and time zones
  • Experience in manufacturing and/or working predominately with hourly / blue collar workforce
  • Experience managing employee communications in a corporate, agency or manufacturing environment

List of Typical Responsibilities For a Manager, Communications Resume

1

Responsibilities For Manager Communications Resume

  • Support the development and execution of external communications strategies for WM-International and provide related communications counsel to raise RBC Wealth Management’s profile in the media while ensuring consistent messaging to external stakeholders and managing reputational issues. This includes
  • Research, write, edit and distribute various types of communication content (P&CB News, presentations, scripts, etc.) to raise awareness about new or changes to existing suite of RBC Royal Bank’s products and services
  • Establishing Marketing Plans for distributors, Premier and ‘managed’ Enterprise Resellers, Distributors and other key Partners, in conjunction with the local marketing manager and partner
  • Excellent writing and editorial skills, including development of press materials and executive/external audience speeches
  • Strong written and verbal communications skills, with a ready portfolio of writing samples
  • Solid project management skills and consistent follow-through
2

Responsibilities For Manager, Communications & Marketing Resume

  • Able to work effectively across functions and levels. Experience working in a matrix environment
  • Self-starter with high energy and strong relationship management skills
  • Strong relationship management skills, with the ability to obtain consensus among key stakeholders
  • Excellent project management skills and an ability to partner with and build consensus with individuals and teams
  • Excellent PC skills, including MS Office
  • Understanding of how to effectively use communications to advance strategic goals and influence key audiences
  • Outstanding collaboration, verbal, and presentation skills required
  • Experience in working with media and a solid understanding of what makes compelling content
3

Responsibilities For Assistant Manager, Communications Resume

  • Develop and execute run-the-business and operational communications to enable business results; prioritize communications to raise message effectiveness
  • Develop facts sheets, talking points and other collateral to effectively tell our story
  • Established and verified project management skills, with proof of project delivery on time and within established budgets
  • Effectively manage multiple projects and work well in multi-disciplinary team environment
  • Motivation to learn, master and teach technical skills to immediate cross-functional team members
  • Partner effectively to produce presentations, business reports and communications programs
4

Responsibilities For Project Manager, Communications Resume

  • Superb interpersonal, collaboration and consensus-building skills
  • Self-motivated, with an ability to effectively manage simultaneous projects from inception to completion on tight timelines
  • History of relevant media relations experience and internal communications experience
  • Monitor and analyze the effectiveness of communications and make recommendations that enhance the Business Banking employee and customer experience
  • Demonstrated writing and communications experienced in a fast-paced environment
  • Proven experience in strategy development and successfully leading the implementation of Communication plans within a large-scale organization
  • Able to effectively work with across all levels of organization managing multiple communications
  • Client service orientation that seeks to efficiently and effectively deliver quality results
5

Responsibilities For Manager, Communications & Public Affairs Resume

  • Proficient computer skills (Microsoft Office suite)
  • Accommodating evolving business priorities and meeting the collective needs of all stakeholders
  • Skill in developing, leading and maintaining guest and CoStar relations
  • Experience in a university or corporate setting working in an internal communication role
  • Proven ability to collaborate with business and other functions, including marketing, supply chain, customer service, sales, etc
  • Proven proficiency in managing multiple projects with competing deadlines in a fast-paced, high-volume environment
6

Responsibilities For Senior Program Manager, Communications Resume

  • Experience writing or in Journalism, Communications, Marketing Communications or Public Relations role
  • Experience creating impactful, engaging content (written, visual, social, etc.)
  • Dances in the moment when dealing with competing priorities and changes in direction
  • Experience developing and executing on complex communications strategies
  • Strong team player who takes the initiative to accomplish department objectives and support TD guiding principles
  • Operate in a rapidly evolving environment
  • Demonstrated creative thinking and influence ability
  • Industry vertical experience including telecom and media
  • Finds effective ways to benchmark best practices, challenge processes and recommend new approaches where appropriate for LensCrafters
7

Responsibilities For Manager, Communications & Events Resume

  • Track and analyze metrics to measure reach and effectiveness; identify opportunities for improvement
  • Five or more years of experience in internal communications and event management
  • Seven or more years of experience in internal communications and event management
  • Ensure all communications have a consistent tone and voice aligned with the company’s objectives and priorities
  • Self-starter with experience working on projects that require collaboration with multiple internal and external stakeholders
  • Partner with chapter executive directors to support key initiatives and ensure alignment with LLS messaging and priorities
8

Responsibilities For Manager, Communications & Change Resume

  • Develop and implement effective communication strategies, practices and initiatives to support organization’s plans and strategies
  • Evidence of established relationships with local and regional media and a thorough understanding of the national media landscape
  • Demonstrated ability to handle information with the highest level of sensitivity and confidentiality
  • Write, review and edit external communications prior to release to ensure accuracy, clarity and appropriateness and oversees release of communication
  • Develop roadmaps and prioritize features for your product’s lifecycle from planning to end-user adoption
  • Experience in employee or HR Communications and media relations
  • Global financial services experience an asset
  • A self-starter that has experience problem solving with creative solutions
  • Develop strong, trusting relationships with team members and other internal stakeholders
9

Responsibilities For Program Manager, Communications Resume

  • Experience in public relations and communications
  • Proven track record of successful multi-channel campaign development and execution
  • Participate in the execution of internal communication plans that support business unit priorities
  • BA in Communication, English, French, Journalism or other related discipline and/or relevant experience
  • Three years professional experience in communications
  • Strong media relations & internal communications capabilities
10

Responsibilities For Manager, Communications & Social Media Resume

  • At least three years of corporate communications, public relations, and/or media relations experience
  • Manages mechanisms to gather feedback from students, employees and the community on college effectiveness and services
  • Plan and implement effective, collegiate public relation strategies
  • Previous experience leading and managing communications campaigns
  • Strong comfort level and familiarity with emerging technology and other tools

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