Manager Business Resume Sample

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Bianka Rogahn
2388 Jordyn Street,  San Francisco,  CA
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Work Experience


Manager, Business Services
04/2017 - PRESENT
Phoenix, AZ
  • Assess and project demographic shifts, technological advancements, and changes to the regulatory and competitive landscape to inform the long term strategic agenda
  • Proactively develop strategies and business models to capitalize on disruptive technologies
  • Reimagine new ways to provide value by moving both up and down stream on the client’s path
  • Develop strategies to connect with consumers’ evolving customer expectations in a multi-channel world
  • Drive change agendas that promote agility, responsiveness, automation and digitization
  • Leverage our Target Operating Model framework to articulate vision and objectives, assess the current vs. target state capabilities of the business, and define execution plans using a prioritized set of sequenced initiatives
  • Provides consistent service within established Client Service Commitments as established for each department
Manager, Business Insights
11/2013 - 02/2017
Detroit, MI
  • Coordinates testing for emergency response, business continuity, crisis management, disaster recovery, emergency notification, etc
  • Fosters a diverse workplace that enables all participants to contribute to their full potential in pursuit of organizational continuous improvement objectives
  • Keeps the organizations vision and values at the forefront of decision making and actions
  • Manages the Manufacturing Excellence, Mentorship, Rapid Problem Solving and Green Belt programs
  • In conjunction with the Business Excellence Director develops strategy, approach, content & structure of business excellence roadmap, and ensures execution of same
  • Provides organizational readiness / change agent support for the site
  • Provides forum for external and internal benchmarking to ensure best practices in business excellence
  • Assess risk and controls for Individual Markets, both at the entity and process levels
Manager, Business Initiatives
04/2009 - 08/2013
Philadelphia, PA
  • Manage and coordinate the validation of internal and external audit commitments agreed to by Individual Markets management
  • Work with business leaders to assess the internal control structure of business critical processes and recommends change and then supports implementation
  • Maintain risk register and provide monthly updates of top risks to senior leaders
  • Consult, support and educate, business managers during all phases of the Model Audit Rule compliance process to ensure that Individual Markets meets or exceeds company-wide standards. Specifically, perform quality review to ensure
  • Proper due diligence is performed during the planning process to ensure that all critical entities and processes are included in the scope of the MAR activities. Just as important, rationale has been documented for all entities and processes that are out-of-scope
  • Process documentation has been properly updated to reflect current process, significant financial reporting risks, key controls, and potential gaps in control design or operating effectiveness
  • Self-assessment tests are performed in accordance with Guardian’s MAR standards

Education


Emporia State University - Metro Learning Center
2004 - 2009
Bachelor's Degree in Business

Professional Skills


  • Strong oral and written communication skills, including solid interpersonal skills
  • Excellent and proven negotiation and closing skills
  • Strong analytic, problem solving and trouble-shooting skills
  • Excellent organizational skills and the ability to be effective in a rapidly changing environment
  • Strong communication skills and comfortable speaking with Regional Managers and Directors
  • Strong conflict resolution, analytical and problem solving skills with the ability to make sound decisions
  • Proven strategic and critical thinking skills

How to write Manager Business Resume

Manager Business role is responsible for organizational, business, leadership, advanced, presentation, microsoft, negotiation, analysis, analytical, excel.
To write great resume for manager business job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Manager Business Resume

The section contact information is important in your manager business resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Manager Business Resume

The section work experience is an essential part of your manager business resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous manager business responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular manager business position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Manager Business resume experience can include:

  • Demonstrated ability to effectively manage multiple projects and competing priorities simultaneously and to work independently and as part of an extended team
  • Strong analytical, organizational and communication/presentation skills. Strong attention to detail
  • Effective and proven communication skills (verbal and written)
  • Strong leadership skills – ability to build effective teams and develop career progression in others
  • Good communication skills and ability to deal with all levels of management up to and including the
  • Prioritization and follow-up skills – ability to handle multiple tasks/projects concurrently

Education on a Manager Business Resume

Make sure to make education a priority on your manager business resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your manager business experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Manager Business Resume

When listing skills on your manager business resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical manager business skills:

  • Strong people management, team collaboration and communication skills, able to set priorities
  • Strong financial modeling skills, cost/benefit analysis and business casing
  • Strong PC skills including Excel and ability to use
  • Lead, work with teams, be part of a team, understand team dynamics, have good influencing skills and motivate others
  • Effective communication skills, with the ability to clearly and concisely express ideas both verbally and in writing across all levels of the organization
  • Strong written, verbal presentation and organizational skills

List of Typical Experience For a Manager Business Resume

1

Experience For Manager, Business Services Resume

  • Strong customer and employee orientation and a professional approach with the ability to effectively interact with all levels within the organization
  • Excellent people management skills (both written and verbal)
  • Excellent communication skills and able to present confidently in front of an audience when required
  • Proven Project and/or process management skills
  • Strong leadership skills with the ability to influence other leaders
  • Excellent oral and written communication skills, able to deal with rapid changes in a fast-paced, deadline driven and creative environment
  • Prior experience with end to end business process, system operations, and vendor management
  • SAP knowledge and skills is required
  • Work across all corporate groups and departments effectively (local and National)
2

Experience For Manager, Business Insights Resume

  • Having a good understanding of database design and architecture principles
  • Develop strong understanding of business issues, direction and vision when determining solutions, within the context of the project objectives
  • Summarize and communicate proposed solutions with the appropriate audiences in a manner tailored to their understanding, level or experience
  • Experience leading cross-functional projects and ability to work with people at all levels both inside and outside of Facebook
  • Enable effective stakeholder engagement, establishing clear roles and responsibilities, consensus and approval
  • Previous experience working operations team and Scotiabank support groups
3

Experience For Manager Business Excellence Resume

  • A people manager who is analytical, resourceful and able to work well under pressure and lead an effective performing team
  • Strong working knowledge of CMF, federal and provincial tax credits and the various Certified Independent Production Funds (CIPF’s)
  • Experience in Wealth Management related to Order Management & Trading
  • Experience with Agile an asset (specifically acting as a Product Owner)
  • Experience directly managing staff in an IT/technical environment
  • Experience with system design and architecture, implementation, programming and project management
  • Experience with the licensing of fonts, stills and stock photo and video footage
  • Experience working in multiple ERP systems (Oracle, SAP, JDE, etc)
4

Experience For Manager, Business Initiatives Resume

  • Experience with writing businesses case scenarios
  • 7 – 10 years of experience Business Resilience Planning
  • Experience of interacting with senior management on strategic initiatives
  • Team player with experience in interdepartmental collaboration
  • Ensure that team members deliver quality service as per client’s needs and priorities
5

Experience For Manager Business Risk BS&R Resume

  • At least two years’ experience in managing currier, printers, office furniture and office supplies
  • Interface with the Integration Heads’ direct reports to understand the operating environment and to assist them to prioritise focus areas
  • Strong knowledge of production and post-production industry
  • Strong knowledge of SAG and non-union talent standards
  • Prioritize and manage work load and capacity to deliver on project milestone dates
  • Strong knowledge of healthcare finance
  • Effective and appropriate marketing efforts to grow and maintain business within region
  • Build and manage effective and collaborative relationships with customers, Work with BCAM team to develop reference customers
  • Work closely with the various partner teams to develop and implement work methods and respond to ongoing changes in the organization’s priorities
6

Experience For Manager, Business Affairs Resume

  • Proactively identify and drive improvement efforts to increase effectiveness of BRIC organization
  • Good team player with the ability to work on own initiative
  • Multi-task and to prioritise and plan own workload
  • Support key partners across Bank to drive broader bank initiatives as well as enhance end-to-end customer experience
  • Accountable for the customer experience and service results for large business customers data and VPN results
  • Working understanding of technology and advertising law and developments as they pertain to IP issues in advertising and marketing
7

Experience For Manager Business Services Resume

  • Understanding of industry issues relating to digital media buys
  • Ongoing reviews of all Operations Policies, both related and unrelated to BCMS, and the monitoring of associated business risks
  • Working with a diverse set of entertainment and media industry partners relevant to beats and Apple marketing
  • Working knowledge of SWM business line sales management practices
  • Reporting, to include reports for center-related meetings
  • Understanding of industry standards and related agreements around distribution of traditional media
8

Experience For Manager, Business Provisioning Resume

  • Working Conditions, such as: General office environment. The work area is adequately lighted, heated, and ventilated
  • Adapting and responsive to change
  • Accounting, Finance, and Procurement, BU Controllers, Chain Supply Managers
  • Incentive Trips, Sales Kick Off, Awarding Nights, Sales Gathering, Team Building, Anniversary & Product Launching
  • Provide coaching, mentoring and training to employees on all levels
  • Supports the businesses with hands on training and development of the lending processes and systems
9

Experience For Manager, Business Integrity Resume

  • Act in a coaching and mentoring role to staff
  • Responsible for reporting and escalating material findings to the Revenue Cycle Director
  • Assist in controlling, monitoring business activities such as asset management, cash flow, credit management and inventory management
  • Perform and prepare business and management reporting, forecasting and analysis
  • Educate the product and marketing teams on tools and strategies to encourage data-driven decision making
  • Responsible for Reporting and Controlling team for Singapore Service team
  • Communicate with the Bank’s Finance department in response to accounting queries and resolve accounting issues
  • Work creating and implementing business strategy and problem resolution for key internal and external partners
  • Outlining communication strategy and delivering through various communication channels to the team,, internal partners, and external clients
10

Experience For Manager, Business Performance Improvement Resume

  • A working knowledge of Business Provisioning and Assurance team
  • Represent MNAC at all times with high moral standards while adhering to MNAC’s “Code of Business Conduct and Ethics.”
  • Manage progress and set up controls ensuring GR/IR clean-up activities for Partner P.O.’s
  • Lead, motivate and develop relationships with the business, stakeholders and technology partners to develop productive working relationships
  • Support the larger Operational and Business Readiness team by acting as a support resource, when needed
  • Think strategically while taking intelligent risks
  • Can work in a fast-paced, changing environment; is resilient
  • Maximize staff performance by working collaboratively with staff from diverse backgrounds and with diverse capabilities
  • Proactively recommends opportunities for revenue improvement and optimization through monitoring of PFS performance metrics

List of Typical Skills For a Manager Business Resume

1

Skills For Manager, Business Services Resume

  • Excellent written and oral communication and presentation skills, strong analytical, project management and organization skills
  • Excellent and proven customer service experience, written and verbal communication skills
  • Strong Client Focus, strong communication skills, both verbal and written
  • Strong and highly developed verbal and written communications skills
  • Robust organizational skills with the ability to work in a fast paced environment and management multiple deadlines and priorities
  • Excellent Presentation and Statistical Skills
  • Be a good communicator and master the art of politics. Able to synthetize, demonstrate maturity and a good professional image
  • Strong organizational skills and ability to develop detailed reports and actuals for jobs
  • Strong multi-stakeholder relationship management skills
2

Skills For Manager, Business Insights Resume

  • Extensive experience and sound high level skills in management and team leadership for the full range of corporate support services, processes and functions
  • Strong change management and facilitation skills
  • Outstanding organizational skills with a high attention to detail
  • Proven experience with planning, overseeing and delivering business outcomes
  • Engage effectively with business stakeholders to deliver assurance activities, resulting in value adding risk management practices and reporting solutions
3

Skills For Manager Business Excellence Resume

  • Experience with performance management, coaching, training experience
  • Prior in-field experience is beneficial to the understanding of the Scotia Wealth Management business and operating model
  • Strong understanding/experience with project management or external consulting
  • Highly developed strategic, critical thinking, quantitative and problem solving skills
  • Creative, innovative, and strategic thinking skills
  • Business development, financial, and strategic planning skills
  • Progressively responsible experience for a large company or division of corporation with at least 3+ years experience managing people directly
  • Delegates effectively, leverages team's strengths and fosters continuous learning & development
  • Flexibility: Works effectively with varying environments, situations, tasks, responsibilities and people
4

Skills For Manager, Business Initiatives Resume

  • Excellent business acumen and solid understanding of business processes
  • Proficient in Microsoft Office including advanced excel skills
  • Demonstrated experience in influencing cross-functional stakeholders without position power would be highly regarded
  • Teamwork - ability to work effectively in teams as this role interfaces with a broad range of stakeholders across Personal Banking Operations
  • Strong business background and sound experience in the financial services industry, in particular Wealth
  • PC skills – Microsoft Office, Visio, Remedy (COPS, IPACT), PVC OARS, FWFM, Symposium, ability to read and understand an 879
5

Skills For Manager Business Risk BS&R Resume

  • Mental qualifications include ability to provide direction and leadership efficiently and effectively
  • Effectively manages complexity – can simplify and communicate data trends and actionable information
  • Superior analytical skills, particularly in the areas of strategic, financial and ROI analysis
  • Prior Supervisory experience of 2-5 associates
  • Strong business background and sound experience in the financial services industry
  • Prior business architecture experience, preferably in a financial services (FS) institution or in professional services an asset
  • Strong financial/business acumen and good understanding of AMP’s businesses
6

Skills For Manager, Business Affairs Resume

  • Excellent proficiency in Excel and good proficiency in PowerPoint, Word, and Access
  • Able to apply business and cross functional knowledge to effectively resolve issues
  • Organizational skills, with ability to identify opportunities for improvements
  • Problem solve and think quickly and effectively to acquire the desired results
  • Build/maintain relationships and partner effectively across diverse internal and external organizations
  • Working experience in Specialty Market and Rare Diseases area
  • Good understanding of financial processes and able to establish business cases for projects and programs in cooperation with Controlling and Engineering
  • Experience in a similar capacity (project, order processing, accounting, controlling of a project)
7

Skills For Manager Business Services Resume

  • Experience in a pharmaceutical, healthcare or nutrition’s manufacturing environment or in quality roles in manufacturing
  • Experience in a range of pharmaceutical market forecasting techniques and their use for strategic decision making
  • Experience applying primary market research to forecasting
  • Experience consulting with and managing diverse stakeholders
  • Experience performing audits, assessments, reviews and/or evaluations and reporting on results and recommendations
  • Experience working with and solving problems with internal/external customers
  • Experience with leading or directing a Unionized workforce
  • Proven track record building and developing high performance work teams
  • Demonstrated ability employing collaboration, facilitation and consensus building techniques
8

Skills For Manager, Business Provisioning Resume

  • Proven track record of meeting deliverables and managing projects within a budget
  • Capable of building and maintaining strong relationships with business partners
  • Banking or risk management experience
  • Extensive experience in the development and execution of a wide variety of campaigns, including research and measurement techniques
  • Experience working in an audited function
9

Skills For Manager, Business Integrity Resume

  • Experience working with multiple groups
  • Experience using various project management tools
  • Previous experience in a sales or marketing capacity is considered an asset
  • Partner with VP to identify, prioritize, and develop strategies for business and human rights affecting Gap Inc., longer term
  • Strong working knowledge of Microsoft applications (Excel, PowerPoint)
  • Strong working knowledge of Microsoft applications (Excel, PowerPoint and Outlook)
  • Strong proficiency with Windows Operating Systems and Microsoft products such as Word, Excel and Outlook and SharePoint
10

Skills For Manager, Business Performance Improvement Resume

  • Strong capability to manage, lead and deliver consulting projects
  • Experience working with C-level clients
  • Bring a client and employee experience point-of-view
  • Solid understanding of the Phone Distribution Channel
  • Passionate about transforming the customer experience

List of Typical Responsibilities For a Manager Business Resume

1

Responsibilities For Manager, Business Services Resume

  • Effectively communicate developments within areas of activity to all relevant
  • Monitor Team and department metrics to ensure objectives are accurately achieved, with a strong focus on the Client Experience
  • 4) Experience interpreting and implementing policies, rules, and regulations, developing operating procedures, and providing information use users
  • 3) Experience researching and analyzing financial and other reports and compiling information
  • Experience as business or legal affairs in-house at a large media company, publishing or equivalent
  • Strong influencing capabilities and executive presence to be able influence business partners without authority
  • Experience providing electric/gas service to customers
  • Good business acumen . Thorough understanding of key business drivers
  • Data gathering and analysis and validation
2

Responsibilities For Manager, Business Insights Resume

  • Support and execute product offerings optimization, customer experience, and processes with Small Business Banking and Commercial Bank
  • Previous experience with mortgage servicing systems
  • Experience in using the quality tools in service sector process environment
  • RPA Methodology knowledge & experience of working on RPA
  • Apply best practices for effective communication, relationship management and problem-solving with stakeholders and partners
  • Provide recommendations and direction based on the end-to-end customer experience when making decisions
3

Responsibilities For Manager Business Excellence Resume

  • Proven self-starter; Proactive; Creative thinker
  • Manage team performance, productivity and training to increase team skill-set and competency
  • Build strong relationships with both global and local internal and external stakeholders
  • Maintain safety as first priority
  • Demonstrated ability to develop strategies to meet company objectives and customer needs
4

Responsibilities For Manager, Business Initiatives Resume

  • Experience in strategic and operational roles, within the online advertising domain or related space
  • Management experience, in a role involving policy, strategy or operations
  • Related experience (or 1+ years from media law firm)
  • Understanding of Bell Canada’s Product portfolio including new IP/Broadband services
  • Understanding of business strategies to provide insights on required capabilities (including industry trends and vendor plans)
  • Challenging the status quo and always looking for improvement
  • Understanding of fee-based account offerings, Unified Managed Account Platform and Trust Account capabilities would be an asset
5

Responsibilities For Manager Business Risk BS&R Resume

  • Working knowledge of business and financial fundamentals (Profit & Loss)
  • Responsible for reporting and monitoring status of BRIC projects and initiatives within the Consumer Lending and Banking businesses
  • Oversee and work to enhance key risk indicators; define and maintain periodic monitoring and testing; create appropriate and timely reporting for overall CB&L
  • Responsible for all related administrative tasks including calendaring and budget development and forecasting
  • Work closely with Corporate P&S Leadership and the Strategic Sourcing team to understand and plan for pending and future contract renewals
  • Working as a Talent manager in advertising production
6

Responsibilities For Manager, Business Affairs Resume

  • Provide on-going communication to key stakeholders, including program management to ensure they are aware of significant changes which impact rollout
  • Assists in providing advice to clients relating to Matrix’s products and services.
  • Closely manage offshore forecasting, employee movement and other activities within the Provisioning Teams
  • Draft P&L estimates and maintaining site listing reports and spreadsheets
  • Knowledge of IP Multicast over MPLS, configuring and troubleshooting
7

Responsibilities For Manager Business Services Resume

  • Work in a changing and fast pace working environment
  • Optimize fee opportunity to centralize the identification, calculation, processing and reporting of fees within Wealth
  • Other internal stakeholders, including on Operations and Risk teams, engaged in transferring work / processes to FSS
  • An understanding of Truth and Lending Laws/Requirements
  • Knowledge of industry standard business practices, procedures, and compliance requirements relating to mortgage servicing
8

Responsibilities For Manager, Business Provisioning Resume

  • Suppliers especially during stressful conversations involving issue resolution
  • Ensure that costs and billing schedules are authorized and accounted for
  • Work with project stakeholders and the Asset Accounting team to accurately report capitalized internal labor per the Hilton Worldwide capitalization policies
  • Develop and maintain an accurate list of properties using key Corporate Applications in order to assist Finance to bill property usage appropriately
  • Display absolute discretion and confidentiality regarding sensitive information
9

Responsibilities For Manager, Business Integrity Resume

  • Define and deliver post-launch reporting (performance metrics, dashboards, etc.)
  • Work with the Data Reporting and Data Management teams on projects to close data gaps that team has identified
  • Train, mentor and develop Analysts on team through regular coaching and one-on-ones
  • Participate in seminars and trainings to advance reporting capabilities
  • Conduct quarterly operational meetings with regular and reoccurring cadence to be defined
  • Understand individual client requirements, communicating to team as change requests
  • Research and develop a clear understanding of all processes and procedures related to Supplier Mgmt
  • Work with internal departments to ensure partner program overviews and onboarding documentation is current and updates are provided in a timely manner
  • Participate in industry related training and development event
10

Responsibilities For Manager, Business Performance Improvement Resume

  • Assist business operational areas in developing corrective action plans
  • Develop show/event strategies and marketing goals
  • Be a strategic thinking partner to identify issues, and frame up solutions / options for discussion when needed
  • Budget development/management and forecasting
  • Physical resource utilization, planning, and maintenance (space, equipment, etc.)
  • Asset purchasing, management and maintenance
  • Actively listens to people’s ideas and asks probing questions to create clarity

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