Management Analyst Resume Sample
Deondre Ratke
331 Klocko Views,
Boston,
MA
+1 (555) 325 6867
Work Experience
Lead Threat Management Analyst
04/2018
-
PRESENT
San Francisco, CA
- Assist the Supervisor in the development and implementation and enforcement of departmental policies and procedures relatedto bank reconciliations
- Ensure that all pricing submissions are run through the return calculators as defined per the pricing approval processes outlined for ALCC/JLOC
- Owner of the returns calculators across CIB (IPT/GPT/ROEC & Optimizer)
- Standardizing risk measures and return models across CIB JHB and rest of Africa
- Maintain and enhance the economic funding plan and ensure that it is always accurately reflected in the returns for CIB across BAGL
- Liaise with Treasury to ensure all funding curves are updated and transparent
- Regular updates and translation of return on risk weighted assets compared to return on equity(RoRWA versus ROE)
- Experience of working in the financial industry, ideally with an understanding of the asset management business
- A positive attitude with tenacity and a desire to actively contribute and collaborate within a large team
Management Analyst
04/2012
-
12/2017
Boston, MA
- Articulate and influence requests for information from across the team and the wider business
- An ability to use initiative and exercise sound judgment is essential
- Recognise and exercise discretion and respect confidentiality requirements
- Crisis Management; Education & Awareness; Governance & Reporting; Risk Management; Analysis; Provisioning and Recovery Strategies; Plan Development, Documentation and Maintenance; Information Technology Awareness; Business Validation
- BCM Tools, to ensure the business unit is prepared in the event of a disruption
- The Analyst relates on a regular basis with AML, audit and risk assessment personnel to understand findings and identify problems and potential risks
- The Analyst maintains a balanced relationship of both advisor and monitor to P&C business unit personnel on matters of AML risk management
- Five years of experience in information technology; expert knowledge of information technology methodologies, practices and workflow analysis techniques
Change Management Analyst
11/2005
-
12/2011
San Francisco, CA
- Sound analytical and problem-solving and project management skills
- Develop, coordinate and teach training classes for users of change management software and processes
- Four years of banking, reporting, analytics or other relevant experience
- Proficiency with Statistical Analysis System (SAS) and other database analysis software
- Proficiency with Excel and other analytics tools
- Experience with database mining and use of relational databases
- Prioritize and effectively meet critical deadlines
- Detail oriented with strong organizational skills, and the ability to work on multiple tasks and projects
- Prior credit card experience
Education
North American University
2000 - 2004
Bachelor's Degree in Computer Science
Professional Skills
- Advanced communication skills including consulting, active listening, facilitation, presentation, and negotiating skills
- Demonstrated critical thinking skills and a strong understanding of public and/or non-profit administration
- Functional knowledge of accounting and finance with strong analytical skills. (BS/BA in Finance, Accounting or related field or MBA, or equivalent experience)
- Strong interpersonal skills; team player with ability to deal effectively with individuals at all levels and across business units
- Strong and proven report development skills
- Strong teamwork skills and ability to effectively multi‐task
- Experience of working in an operational role, with changing priorities and remain focused on excellent results
How to write Management Analyst Resume
Management Analyst role is responsible for analytical, technical, techniques, organizational, microsoft, interpersonal, analysis, application, business, customer.
To write great resume for management analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Management Analyst Resume
The section contact information is important in your management analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Management Analyst Resume
The section work experience is an essential part of your management analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous management analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular management analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Management Analyst resume experience can include:
- Excellent communication skills with the ability to effectively present information and respond to questions from associates, peers, or management
- Proven ability to cope with and perform effectively in a demanding environment, giving close attention to detail and accuracy, while meeting tight deadlines
- Excellent decision making , analytical and problem solving skills
- Possession of excellent oral and written communication skills, including managing client expectations
- General PC knowledge including Microsoft Office, Internet, and email. Strong analytical and technical skills
- Provide prompt technical classification assistance, using effective customer service skills, to requests from managers and supervisors
Education on a Management Analyst Resume
Make sure to make education a priority on your management analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your management analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Management Analyst Resume
When listing skills on your management analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical management analyst skills:
- Problem solving/troubleshooting skills including strong customer service skills, Time Management, Project Management, Interpersonal skills
- Proven analytical and problem-solving skills; ability to deal effectively with complex, diverse, and unstructured data
- Strong problem solving skills with the ability to analyze situations/problems and come up with effective solutions
- A thinker with good logical mindset and strong number skills
- Possession of strong project management, critical thinking/analysis and problem-solving skills. Ability to build team-based, collaborative relationships
- Communicate effectively, both orally and in writing: negotiate complex issues and maintain good working relationships
List of Typical Experience For a Management Analyst Resume
1
Experience For Service Management Analyst Resume
- Manage multiple tasks and shifting priorities, use-good judgment and quickly learn new skills
- Experience of getting things done in a large organisation – demonstrates an understanding of where to use processes and how to build and operate a network
- Excellent problem solving, analytical, written communication and oral communication skills
- Demonstrated analytical skills within a corporate environment required
- Strong MicroSoft Sharepoint, Word and Powerpoint skills
- Strong MS Sharepoint, Word and Powerpoint skills
2
Experience For Change Management Analyst Resume
- Well organized, good execution and implementation skills
- Excellent english communicatin skills
- Process-oriented with strong analytical skills
- Strong professional interpersonal, verbal, and written communication skills, while maintaining strict confidentiality
- Strong interpersonal skills for relationship building
- Demonstrated abilities in establishing and managing effective solution and data build and test development controls including providing weekly status reports
3
Experience For Portfolio Management Analyst Resume
- Knowledge through either education or prior experience of Data Mining through the use of SQL queries within an Oracle database structure,
- Knowledge through either education or prior experience of Application Development and understanding of System Development Lifecycle (SDLC) concepts
- Proven experience in perform Data Mining and Analysis
- Demonstrated experience with preparing client briefings
- Demonstrated experience preparing client briefings
4
Experience For Resource Management Analyst Resume
- Work independently and effectively with only general direction
- Undertake additional stretch opportunities as they arise to help development and to position career goals effectively
- Excellent knowledge and experience for payment systems such as CNAPS2, CIPS, SHEC, etc
- Written and interpersonal communication skills, and the ability to work independently as a team member
- Exceptional written and oral communication skills, including the ability to communicate technical information to a non-technical audience up to Executive level
- Proven experience and success in security administration related area
- Experience as a management analyst, program analyst or other related experience supporting high-level government and military programs
- Strong experience creating presentations within Microsoft PowerPoint, Excel and Word
- Analytical and critical thinking skills required
5
Experience For Demand Management Analyst Resume
- Data management (MS Excel/MS Access proficiency), SQL and VBA skills are required
- High-level of written and verbal communication skills
- Updating Fiscal Year Data Validations
- Skill in planning, coordinating, conducting, and overseeing analysis, evaluations, and reviews of complex or technical policy issues, programs, and operations
- Experience in compiling, organizing, analyzing and summarizing data received from a variety of sources
- Experience in using monitoring and alerting technologies, e.g. Geneos, Nagios, Netcool (beneficial)
- Skilled in problem solving, consensus building, supervision, and team building
- Experience conducting or participating in Interactive Process Meetings (IPMs) and preparing correspondence and other related documentation
6
Experience For IT Portfolio Management Analyst Resume
- Experience with supporting cross functional teams (including IT, Business, Portfolio and Capacity Planning)
- Five years experience using the Commonwealth’s Information Warehouse and SQL, including designing complex HR/CMS and MMARS data extraction queries
- Experience in designing and conducting surveys and conducting customer interviews
- Experience in developing, implementing, and deploying Change Management processes and procedures
- Experience of using Low latency networks, multicast and routing (beneficial)
- Experience using LBM (Informatica UltraMessaging), Tibco EMS, Solace (beneficial)
- Experience generating status, milestone, risk, issue, assumptions, and dependency reporting across a portfolio
- Experience using UNIX, Linux, Wintel, Perl/Shell scripting, as well as ability to write SQL to extract and patch data in Oracle databases
7
Experience For Business Continuity Management Analyst Resume
- Experience with using UNIX, Linux, Wintel, Perl/Shell scripting, as well as the ability to write SQL to extract information and reports from Oracle databases
- Works closely with senior managers in studying and reviewing administrative activities in order to improve efficiency and effectiveness
- Experience being responsible for the identification, collection and reporting of service related metrics
- Experience assisting customer facing service managers in daily activities related to the performance of enterprise services
- Five (5) years of extensive experience in Intelligence Community (IC) or DoD Programming and Budgeting
8
Experience For Treasury Management Analyst Resume
- Experience with recommending and implementing process improvement initiatives
- Experience in performing Alternatives of Analysis and dealing with outside IT stakeholders
- Experience using electronic testing equipment
- Excel macro programming, SQL or other BI reporting experience
- Demonstrated competent use of DDA pricing model for comparisons of TCF pricing proposals vs. competitors
- Good understanding of Kinaxis Rapid Response solution including solution construct, configuration and limitations
- At least one year's experience developing or managing contracts with accountability mechanisms
- Experience in facilitating or supporting community councils, committees, and workgroups
9
Experience For Expense Management Analyst Resume
- Experience in planning and managing pre, onsite, and post-event logistics for workshops, conferences, and large community group meetings
- Previous experience developing complex training documentation
- Participation in cross-functional projects with shifting priorities within critical due dates
- Business operations, metrics and reporting experience
- High skill level of Control-M tuning
- An expert level of skill in Shell scripting (e.g. Bash), Perl and/or Python
- Experience of using low latency technology e.g. Kernel bypass and CPU isolation (beneficial)
- Experience of using the KDB database (beneficial)
- A proven track-record of problem-solving in time-sensitive situations
10
Experience For Credit Management Analyst Resume
- Experience in working in an ITIL-aligned support environment (beneficial)
- Reviews, edits and consolidates maintenance operating budget estimates to ensure compliance with rules, regulations, and procedures
- Provides effective customer service by being courteous, polite and friendly at all times
- Provide security oversight and guidance on all Special Access Program Facility (SAPFs) operated at ATR to include AF Deployable Debriefing Facility (DDF)
- Familiarity with TD organization / Financial Services experience an asset
- Experience required - 0- 4 years
List of Typical Skills For a Management Analyst Resume
1
Skills For Service Management Analyst Resume
- Strong planning and organizational skills, and able to manage multiple assignments with competing priorities
- Strong analytical, organizational, interpersonal skills, experience processing change of status in e-HR and ePAR and in preparing written reports
- Exceptional communication skills – both written and verbal as well as active listening skills
- Providing excellent technical skills
- Skills in establishing effective working relationships and ability to work with professional and technical personnel
- Strong analytical, problem solving, and strategic planning skills
- Good coordinating skills (seeing the bigger picture)
- 5) Experience which demonstrates the skill in compiling information and preparing reports
2
Skills For Change Management Analyst Resume
- Skill in effectively interacting and dealing with program officials and a variety of other personnel from within and outside of the installation
- Solid computer & typing skills
- Basic time management skills including ability to handle multiple tasks, prioritize and organize
- Strong management, problem solving, communication, interpersonal, and organizational skills
- Good team skills to work part of growing team
- Effective presentation skills with ability to produce a compelling story in PowerPoint
- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, including teammates, managers and utilities
3
Skills For Portfolio Management Analyst Resume
- Excellent verbal and written communication capabilities including presentation skills
- Excellent commercial accounting skills and commercial acumen, and the provision of value-add insight
- Strong problem solving, communication, interpersonal, and organizational skills
- Excellent communication skills and ability to multi-task in a fast paced working environment
- Good communication skills and the ability to write instructions to a wide group of operations participants
4
Skills For Resource Management Analyst Resume
- Strong organization skills with a natural inclination for planning, strategy and tactics, and the ability to multi-task, process, and follow-up systematically
- Strong problem solving skills, with the ability to determine the root causes of issues and problems and quickly develop solutions to resolve them
- Cabling and infrastructure establishment skills
- Understanding of commercial banking lending & products and banking operations. Basic credit and financial analysis skills
- Experience identifying trends and process gaps, analyzing information, recommending, developing and implementing creative and effective solutions
5
Skills For Demand Management Analyst Resume
- Skills in customer service, interviewing, listening, negotiation, monitoring, evaluation,
- Skill in gathering and organizing information for effective presentation and reporting
- Advanced technical skills, for example networks, scripting, programming and messaging technologies (beneficial)
- Proven experience conducting and documenting system testing results
- ) of Finance Control experience, specifically Legal Entity reporting, consolidation accounting, month end close and daily P&L process
- Problem-solving skills, especially while working under time pressure
- A strong background and experience working in IT support and dealing with Business Users, preferably within the Financial Services industry
- Effectively coordinating and executing multiple tasks simultaneously
- Experience applying qualitative and quantitative methods in a Laboratory and assessing the effectiveness of Laboratory Services quality programs
6
Skills For IT Portfolio Management Analyst Resume
- Technical competency with broad understanding of the technical issues and ability to keep up to date with new appropriate technology skills
- Skills in using Microsoft Excel advanced features
- Skills in using Microsoft SharePoint davanced features
- Good experience and understanding of Exchange and Delivery Systems
- Advanced Excel Skills (e.g. vlookups, array functionality, pivot tables) and understanding of databases
7
Skills For Business Continuity Management Analyst Resume
- Demonstrated experience in negotiating service level and operation level agreements
- Strong understanding of, proficiency and experience in MS Office
- Prior experience successfully preparing a forensic laboratory for an ASCLD inspection
- Direct experience in case work practice to at-risk youth or clinical experience working with at-risk youth, families and programs
- Advanced Excel and PowerPoint 2010 skills for data analysis, report development, and management views with conclusions are required
- Possess Data Management skills to maintain and improve the data ingest and data quality process
- Compiling hiring materials, developing specialized experience statements, completing question libraries, serving as a liaison
8
Skills For Treasury Management Analyst Resume
- Understanding, validating and refining customer requirements for agreeing SLAs
- Setting targets and reviewing the effectiveness and efficiency of the Service Level Management Process via audits and managing identified improvements
- Getting things done in large organizations – solid understanding of where to use processes and how to leverage networks
- Having prior education or training and knowledge of basic electronics
- Understanding of financial statements and strong accounting background
- Building and maintaining strong collaborative relationships with key business stakeholders
- Planning and Evaluating: Ability to organize work and set priorities
- Marketing or advertisement experience
9
Skills For Expense Management Analyst Resume
- Working experience with DoD Civilians, military and contractors
- Reading comprehension skill
- Identifying ways to improve the efficiency and effectiveness of administrative services. OR
- Understanding and experience with Oracle Federal Financials highly desirable
- Monitoring the effectiveness of installations and making appropriate recommendations based a formal analysis
- Providing excellent customer service, for all calls that come into the hotline
- Adhering to Incident priority and escalation procedures
- Scripting experience in vbscript/powershell is an advantage
- Programming experience with R or VBA
10
Skills For Credit Management Analyst Resume
- Working experience in financial institution in providing IT support and dealing with business users on support or requirement gathering
- Proven record of planning, implementing, integrating and working with complex processess
- Solid knowledge of demand planning & forecasting process, statistical forecasting, sales forecasting
- Experience in planning, evaluating and monitoring performance measures and engaging appropriate corrective actions as necessary
List of Typical Responsibilities For a Management Analyst Resume
1
Responsibilities For Service Management Analyst Resume
- Strong analytical skills, including advanced experience with Excel
- Experienced presenter, with strong communication skills and ease interacting with Senior and Executive level management
- Excellent relationship building and persuasion skills
- Strong analytical and troubleshooting skills essential
- Aptitude in reporting and coordination with good interpersonal skills
- Strong problem solving and trend analysis skills
- Strong Microsoft Excel skills including VBA required
- Strong project planning, organization and time management skills required
- Strong technical skills (Office, Bloomberg, Factset, and Capital IQ)
2
Responsibilities For Change Management Analyst Resume
- Strong technical skills (Excel, PowerPoint, Bloomberg, Factset, Capital IQ and Word)
- Strong inter-personal skills and the confidence to interact with senior internal management and a wide range of internal departments
- Liaise with the LOBs on their PDPA requirements with strong customer service skills
- Excellent organizational, analytical, problem solving and decision-making skills
- Monitoring and providing effective response to alerts including detecting and filtering events, event correlation and prioritisation
- Partnering, questioning skills
- Outstanding analytical skills, able to resolve business problems with well structured analyses
3
Responsibilities For Portfolio Management Analyst Resume
- Outstanding written and verbal communication skills with the ability to deliver presentations to multiple levels of the organization and to the customer
- Proficient in Microsoft Excel, preferably with prior experience in financial modeling, managing large data sets and performing advanced excel functions
- Experience developing and maintaining effective working relationships with industry, special interest groups and agency executives
- Skills in presenting staffing recommendations and negotiating solutions to disputed recommendations
- Uses skills and abilities to complete moderate complexity tasks, including deciding which processes to use
- Complex manipulation of data in spreadsheets including advanced skills such as pivot tables and graphing
4
Responsibilities For Resource Management Analyst Resume
- Communicate effectively, both orally and in writing, to gain cooperation from others through tact courtesy and diplomacy
- Proven Model Building experience
- Interact and network with all levels of staff effectively, including internal and senior leadership on the client site
- Competency 4 - Ability to communicate effectively both orally and in writing
- Prior investment banking/financial services experience with focus on Real Estate/Loan required
- Analytical skills to support resource capacity forecasting and portfolio analysis of IT projects
- Validate testing evidence provided by other teams
5
Responsibilities For Demand Management Analyst Resume
- Demonstrated knowledge and experience creating job postings and related materials in NEOGOV
- Strong experience as an individual contributor
- Five (5) years of overall technology related experience with at least three (3) years experience in a change management role
- Experience of end to end Level 2 production support, with a good knowledge of production support
- Demonstrated experience and knowledge of change management principles, methodologies and tools
6
Responsibilities For IT Portfolio Management Analyst Resume
- Proven experience of data architecture, standardisation of global data management and control processes
- Solid experience in voice operations and Service Desk environments
- Preparing recommendations for modifying, revising, or implementing procedures to improve the effectiveness and efficiency of program operations
- Drafting recommendations for modifying, revising, or implementing procedures to improve the effectiveness and efficiency of program operations
- Working with Public Works divisional staff to gather needs and derive effective business solutions
- Experience in gathering and analyzing data, making interpretations and presenting data
- Three years of experience in collecting, evaluating, studying or reporting on statistical, economic, fiscal/budget, legislative or administrative data
- Experience analyzing, defining, documenting and improving portfolio/project processes
- Work cross- divisionally with Engineering and Cyber Security regarding testing, validation and documentation of patches and software updates
7
Responsibilities For Business Continuity Management Analyst Resume
- Experience identifying, analyzing, and evaluating long-term implications of program plans and decisions
- Experience in developing, implementing, or evaluating IT change management policies and procedures and configuration management plans
- Experience with quantitative and qualitative techniques for collecting, evaluating, and analyzing data
- Skillful in the ability to engage in multiple issues and working tasks with different customers, sometimes with conflicting or competing interests
- Demonstrated excellence working in teams and managing multiple tasks in a fast-paced, changing environment
- Good understanding of basic accounting and financial planning and analysis concepts
- Working experience in datamart and Warehouse environment for banking, finance, insurance, sales & marketing or information technology
- Work experience developing and /or managing business processes
8
Responsibilities For Treasury Management Analyst Resume
- Experience in using data analysis tools / formulas, preparing charts, graphs and pivot tables
- Analyse data to determine key variances and validating data integrity, resolving issues as required
- Experience providing input and interacting with the CPIC process
- Experience in managing and tracking program appearance parts
- Experience in transitioning large scale projects covering multiple internal teams and vendors, from development into support
- Experience of working in an ITIL environment including management / support of IT Applications & Infrastructure
- Experience with documenting requirements and working with developers to implement those requirements
- Experience managing and maintaining SharePoint sites
- Experience collecting and analyzing pertinent organizational data and information
9
Responsibilities For Expense Management Analyst Resume
- Experience planning and conducting comprehensive analytical studies of organizations
- Experience and understanding of Fund Accounting systems and processes (Desirable)
- Good technical understanding of Network, Application architecture, Job scheduling etc
- Experience with process improvement, including identifying key performance indicators
- Good understanding of Microsoft and reporting tools
10
Responsibilities For Credit Management Analyst Resume
- Automation programming experience including Visual Basic for Excel, Bloomberg knowledge helpful
- At least two years' experience developing or managing contracts with accountability mechanisms
- Past experience in designing KPI's, MI dashboards and reporting suites
- Experience working with large data sets, data/market analysis and financial modelling required
- Awareness and understanding of IT Infrastructure services and application services used Experience driving continuous service improvements
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