Mail Associate Resume Sample

4.9
14 votes
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Royal Goodwin
563 Colleen Squares,  Philadelphia, PA
+1 (555) 782 7766

Work Experience


Mail Associate
10/2016 - PRESENT
Boston, MA
  • Download and install files (fonts, drivers, etc.) from internet sites; open, complete and save/print internet forms
  • Functional knowledge of MAC when required by client
  • Finishing equipment
  • Postage meters
  • Pitney Bowes Mail Management systems
  • FedEx shipping systems
  • Switch board
  • Process work in order to meet daily Service Level Agreements (SLA’s) to customer contract
  • Get along with different team member’s personalities and work speeds
Associate Mail Services STP
05/2012 - 09/2016
Philadelphia, PA
  • Envelope printers
  • Open applications
  • Create and find file folders
  • Find, open, rename files using Windows Explorer (or equivalent)
  • Delete and recover files
  • Open and send e-mails (create mail, add, save attachments)
  • Manage email (create folders, change user options)
  • Basic internet navigation (search; navigate to websites; navigate within website)
  • Introductory knowledge of MS Word or equivalent (open saved files, create basic text documents, print and save documents)
Mail / Finishing Associate
03/2007 - 11/2011
Los Angeles, CA
  • Introductory knowledge of MS Excel or equivalent (open saved workbooks, data entry, basic data and column/row formatting, print and save workbooks)
  • Operation of high level mail equipment: mail inserters, sorters and finishing equipment in an automated high speed/high volume environment. Includes packaging/posting Perform charge-back reporting for postage, air express, local delivery, and faxes
  • Validate internal mail addresses Bar code address lookup Use common mail services including fax , air express, postal services
  • Fill out shipping forms and/or enter electronically in shipping terminal per
  • Using Mailroom BICS system, Epic electronic medical records system, sorts all patient mail, directing mail to the appropriate floor or to the patient’s home (if discharged) on a very timely, tightly controlled basis. Delivers this mail to Central Transport for distribution to the patient floors. 10%
  • Assist with outoing mail processes ad needed
  • Run Arrival System. Use the Arrival Tracking system for all incoming items (except US Mail) and deliver all items by end of day. Scan each item, type in recipient’s name in database, and print label

Education


University of Phoenix - Oregon Campus
2003 - 2007
School's Degree in Business

Professional Skills


  • Able to lift and move up to 50 pounds Able to demonstrate ability to read, write and follow English instructions Able to demonstrate PC / Internet Skills Intermediate
  • Excellent memory, reading and writing skills
  • Mail room experience in a legal, banking or large corporate environment
  • Experience with responding to phone calls for requests
  • 6+ months of mail experience in corporate, legal, or banking environment
  • Responsible for affixing proper amount of postage on outgoing mail
  • Heavy lifting of mail bins weighing up to 40lb

How to write Mail Associate Resume

Mail Associate role is responsible for excel, windows, software, digital, shipping, security, mac, training, legal, customer.
To write great resume for mail associate job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Mail Associate Resume

The section contact information is important in your mail associate resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Mail Associate Resume

The section work experience is an essential part of your mail associate resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous mail associate responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular mail associate position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Mail Associate resume experience can include:

  • Support shipping and receiving function as required by handling incoming shipments, distributing mail to various internal customers, process all US and Canadian outgoing mail to be sent via Canada Post, USPS, ICS and FedEx
  • Experience in a legal or similar environment a plusKeyboarding and windows environment PC skills required (Word, Excel and PowerPoint)
  • Keyboarding and windows environment PC skills required
  • Inspect incoming packages for damage prior to signing
  • Excellent attention to detail ensuring quality standards are met at all times
  • Two years of experience handling office mail distribution

Education on a Mail Associate Resume

Make sure to make education a priority on your mail associate resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your mail associate experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Mail Associate Resume

When listing skills on your mail associate resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical mail associate skills:

  • Experience handling office mail distribution, preferably in a corporate mailroom/copy center setting
  • Computer experience, basic windows, Outlook and MS Excel, are essential
  • Skilled in the use of fax, mail, phone & and/or digital reprographics equipment
  • Corporate, legal, or financial serivces mailroom experience
  • Skilled in the use of the more advanced and/ or digital fax, mail, phone & and/or digital reprographics equipment
  • Corporate or legal mail room experience

List of Typical Experience For a Mail Associate Resume

1

Experience For Associate Mail Services STP Resume

  • Strong skills in printer environment
  • Demonstrate flexibility in satisfying customer demands in a Corporate mailroom environment
  • Complete training as required by Novitex and customer prior to their due date
  • Able to operate in a fast paced environment while adhering to quality and quantity standards
  • Demonstrate flexibility in satisfying customer demands in a high volume, corporate business environment
  • Able to demonstrate ability to read, write and follow English instructions
2

Experience For Print / Mail Associate Resume

  • Operate Postage meter and Arrival equipment
  • Valid driver's license and ability to pass MVR
  • Operate light equipment, such as envelope slicer, parcel scanner, etc
  • Use a computer and operate tasks in Excel
  • Be an excellent multitasker
3

Experience For Mail / Finishing Associate Resume

  • Previous administrative or office experience
  • Receiving/Screening Packages, Bar Coding and Delivery Services at customer locations
  • Driving a van to deliver mail and packages as well as pick up and deliver inbound and outbound mail and packages for client’s locations
  • Lifting up to 55 pounds
  • Willing to cross train in all areas of the operation
  • Driving company vehicle
4

Experience For Mail Identification Associate Resume

  • Perform various Mail Center activities (sorting, metering, folding, inserting, delivery, pickup, etc
  • Work standing up and walking long distances during long periods of time
  • Ensure that all mail and packages are properly labeled for mailing and shipping
  • Perform various Mail Center activities (sorting, metering, delivery, pickup, etc.)
  • Prepare mail scheduler (list number of incoming and outgoing envelopes and parcels)
  • Use air carrier systems to ship and track incoming and outgoing packages
  • Takes initiative and is proactive at stepping up without being asked
  • Understand and follow required procedures for incoming and outgoing mail and packages
  • Load, unload van or box truck as required; make deliveries to receiving docks and inside deliveries to designated recipients
5

Experience For Digital Mail Associate Resume

  • Maintain all applicable logs, delivery/shipping documentation, etc
  • Lift and carrying charges of up to 50 pounds
  • Troubleshoot customer questions regarding USPS and other carriers
  • Able to lift and move up to 50 pounds
  • Sort and process inbound and outbound inter-company mail
  • Receive, scan and input inbound accountable boxes and packages including certified, registered, return receipt, Federal Express and UPS for delivery to customers as needed
6

Experience For Mail & Package Associate Resume

  • Lift heavy boxes, mail tubs & tray when needed
  • Pick-up and deliver mail, parcels and other items to customers within established timeframes and service standards
  • Lift large bundles of mail, overnight packages
  • Perform other tasks as assigned, Cover for reception at current location as needed
  • Receive, sort & process mail documents, packages and supplies delivered by suppliers
  • When needed, research addressee in computer system
7

Experience For Lead Mail Associate Resume

  • Deliver & pick-up mail on scheduled mail runs
  • Read, write and follow basic French and English instructions
  • Delivers air express packages to designated department or recipient
  • Deliver packages on-time “consistently”
  • Replenish paper as required
  • Maintains appropriate records and logs for deliveries and stock inventories
8

Experience For Senior Mail Associate Resume

  • Coordinate Fleet MFD's maintenance and repairs via Third Party
  • Have hazmat general awareness knowledge
  • Able to lift 55 pounds without assistance
  • Able to work a flexible schedule to include weekdays and weekends
  • Consistently adhere to business procedure guidelines, all applicable Company policies, and safety regulations
  • Make data entries

List of Typical Skills For a Mail Associate Resume

1

Skills For Associate Mail Services STP Resume

  • Handle phones/customers, when necessary, and provide clear, concise and thorough customer service. Excellent written and speaking communication skills needed
  • Skilled in the use of mail equipment
  • Setting up meeting rooms to required layout
  • Delivering parcels, consumables, paper
  • Assisting with office moves
  • Responding to ad-hoc customer requests
  • Frequent lifting and Walking
2

Skills For Print / Mail Associate Resume

  • In a Mailroom/Shipping
  • Carry and place objects weighing up to 50 pounds (i.e., full milk crates and boxes of paper)
  • Liaise with customers via telephone and face to face advising on their postal requirements and relevant information
  • Handle phones/customers, when necessary, and provide clear, concise and thorough customer service
  • Maintain production requirements as defined in the client’s Service Level Agreement
  • Health & safety awareness and compliance
  • Intermediate knowledge of MS Excel or equivalent (navigate multiple worksheets within a workbook; create charts/graphs; use basic math functions; create basic formula)
  • Related mail/postage, copier, fax machine knowledge
3

Skills For Mail / Finishing Associate Resume

  • Work efficiently in a fast-paced stressful environment
  • Use technology such as; smart phones, computers, web-based applications, etc
  • Familiar with general fax and mail procedures
  • Familiar with general mail procedures and couriers
  • Both English and Mandarin are required
  • As the last person to work with the physical document, the associate plays a key role in ensuring effective data lift and key completion by scanning each document correctly
  • By prepping and scanning the documents fully and correctly in a timely manner, the associate contributes to meeting service levels agreements between CDS and the H&D claims area
4

Skills For Mail Identification Associate Resume

  • The associate also provides customer satisfaction by ensuring that all documents received are handled safely and expedited to the appropriate departments in a timely manner
  • Handle sorting and distribution of incoming correspondence that is printed by a third party vendor and prepare outgoing mail using inserter machine
  • The role involves tasks which are of a repetitive nature
  • Maintenance of in-house inventory
  • Proactively identify process improvement opportunites
  • Manage daily workflow to meet tight deadlines
5

Skills For Digital Mail Associate Resume

  • Receptive to feedback, asks questions to obtain clarification
  • Knowledge of Microsoft Office application i.e. Excel, Outlook
  • Knowledge of Copier/fax/FedEx/postage machine
  • Using MS Excel spreadsheets, logs and distributes all express, special delivery and patient related material, i.e., x-ray films and specimens, and takes responsibility for accuracy and timeliness of these deliveries. 20%
  • Delivers and picks up mail on a timely basis for approximately 120 areas within the main campus each day when the courier is absent. 10%
6

Skills For Mail & Package Associate Resume

  • Using Mailroom BICS system, sorts all patient mail, directing mail to the appropriate floor or to the patient’s home (if discharged) on a very timely, tightly controlled basis. Delivers this mail to Transport for distribution to the patient floors. 10%
  • Delivery and pick up of Fedex, UPS, Airborne, Eastern Connection and priority mail and any other incoming packages from various vendors
  • Checking consumable levels
  • Standing all day
  • Assist and advise end users of mail and shipping procedures, i.e. bulk mailings, international shipping etc
7

Skills For Lead Mail Associate Resume

  • Pick up and deliver in-house correspondence and mail
  • Work shifts 3:30pm-11:30pm
  • Pre pack PDC parts
  • Delivery and pick up of mail, copy projects and faxes throughout floors to and from Office Services
  • Responsible for teleconference, videoconference and equipment set ups for all meetings
  • Related Copier/FedEx/Postage Machine knowledge (Pitney Bowes machines, binder, cutter, copier/printer, etc)

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