Logistics Representative Resume Sample

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Elenora Balistreri
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Work Experience


Senior Global Customer Logistics Representative
12/2017 - PRESENT
San Francisco, CA
  • Achieve maximum service levels for customers, meeting or exceeding fill rate and RAD (requested arrival date) targets, and continuous process improvements in order management and transportation capabilities
  • Intermediate understanding of PC’s and Microsoft Office (Outlook, Excel and Word)
  • Provides support for day-to-day Logistics Operation s which includes the areas of transportation, warehousing and imports under guidance of management or senior professionals with the group
  • Develops a basic understanding and the ability to utilize various reporting tools; i.e
  • Develops an understanding of the organizational structure
  • Assist in review and processing of all incoming deductions, from identification and classification to resolution relating to trade payments and KPI’s
  • Review teammates’ rebate claims to check for errors in data entry or calculation
  • Knowledge or the ability to learn, entire order entry system, pricing policies and product lines
Logistics Representative
09/2014 - 10/2017
Detroit, MI
  • Able to prioritize work to meet deadlines
  • An uncompromising attitude toward quality and customer service is essential
  • Dedication to constant improvement is required
  • Excellent attendance and “on time” record
  • Proficiency in the use of PC and mainframe applications helpful
  • Excellent keyboarding skills for high-volume data entry, strong basic math skills, and ability to operate a calculator proficiently
  • Five (5) years of experience in technical analysis/management/development/integration of operational ILS requirements, acquisition Level of Repair Analysis (LORA), Maintenance Planning, Logistics Support/Supportability Analysis, Operational Availability analysis, or resource requirements analysis related to in-service support of DoD weapons systems
Export Logistics Representative
06/2010 - 06/2014
New York, NY
  • Experience or education demonstrating ability to perform ILS studies, analysis, and evaluations in support of DoD weapons systems/equipment
  • Two (2) years of current experience analyzing and preparing logistics documentation in support of mission planning
  • Experience preparing Statement of Work for technical and administrative contractor support
  • Life Cycle Costing experience desired
  • Strong, organizing, prioritizing, communication, written and analytical skills
  • Strong knowledge of best practice processes
  • Customer focused, consistently placing client as top priority
  • Able to understand different business nomenclature used by the Direct Retail, Drug Wholesaler, Physician & Hospital, Scientific Supply Distributors as well as other customer categories including but not limited to Managed Care, Federal Government, Buying Groups, GPO’s, etc

Education


Strayer University - Huntsville Campus
2006 - 2010
Bachelor's Degree in Business

Professional Skills


  • Strong IT and communication skills (MS Excel, MS Word)
  • Good problem solving skills with a proactive and flexible approach
  • Good communication, high level of autonomy, collaboration and interpersonal skills are equally important
  • Highly developed analytical skills and use of supporting software (i.e. Office and SAP)
  • Proven experience with International Carnets, trade shows logistics
  • Strong Attention to detail; ability to stay on top of serial numbers, options, accessories, operating systems, etc
  • Experience utilizing BluJay (Lean Logisticvs) transportation management systems

How to write Logistics Representative Resume

Logistics Representative role is responsible for software, excel, analytical, powerpoint, microsoft, reporting, mainframe, retail, finance, credit.
To write great resume for logistics representative job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Logistics Representative Resume

The section contact information is important in your logistics representative resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Logistics Representative Resume

The section work experience is an essential part of your logistics representative resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous logistics representative responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular logistics representative position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Logistics Representative resume experience can include:

  • Process customer orders, including the effective resolution of pricing and the prevention of pricing issues, product availability, and other potential problems
  • Operate forklift and pallet jacks to move various materials throughout the warehouses, shipping and receiving areas
  • Ensure all procedures special requirements with respect to handling Cold Chain. Dangerous good, Shelf life shipments are aligned with relevant partners
  • Experience utilizing computerized databases to manage various aspects of inventory process
  • Demonstrate proficiency in all applicable systems currently utilized by the Divisions and versions of SAP (i.e. U3P legacy, P2R and U8P legacy)
  • Overseeing physical inventory at local Bloomberg offices, 3PL sites and Forward Stocking Locations

Education on a Logistics Representative Resume

Make sure to make education a priority on your logistics representative resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your logistics representative experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Logistics Representative Resume

When listing skills on your logistics representative resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical logistics representative skills:

  • Previous experience in customs procedures and import & export operations
  • Experience with Microsoft Office; basic Excel required
  • Experience working with Navy/Marine Supply Systems (NALCOMIS, RSupply,eRMS, One Touch Supply and ERP), required
  • Previous experience collaborating with Tinker AFB military customers
  • Experience utilizing transportation management systems
  • BA/BS in Logistics, Supply Chain, Business or related field with 1-2 years of relevant experience

List of Typical Experience For a Logistics Representative Resume

1

Experience For Customer Logistics Representative Resume

  • Operate in conjunction with sales representatives, customers, brokers, and internal departments for contract management, distribution, transportation and product supply which applies to multiple functions served by the Customer Logistics Service Center (CLSC) such as Consumer Care, Medical Care (Diabetes Care and R&I) and Pharmaceuticals
  • Understand different business nomenclature used by the Direct Retail, Drug Wholesaler, Physician and Hospital, Scientific Supply Distributors as well as other customer categories including but not limited to Managed Care, Federal Government, Buying Groups, GPO’s, etc
  • Generate sales using Vendor Managed Inventory (VMI) and Collaborative Planning Forecasting and Replenishment (CPFR) systems for multiple divisions with selected accounts to meet customer inventory and in stock requirements
  • Interface with seasonal Promotional Buy Indices (PBIs), Information Resources Inc. (IRI) data, Flu/cold/respiratory illness Activity Notification (FAN) data and forecasting models to generate incremental sales
  • Behavioral attributes: Self starter, result oriented, team player, focus on continuous improvement & strong leadership skills
  • Desired Experience: SAP/ERP, familiarity with warehouse operations, supervisory role
2

Experience For Senior Global Customer Logistics Representative Resume

  • Primary interface with Production Planning as related to export product requirements
  • Ensure regulatory compliance and documentation as required to export from the US and import into the receiving country
  • Support internal and external customers to ensure all transportation and reporting requirements are met
  • Forecast systems of NeoGrid, Manugistics, Agentrics, E3 and OBI related data base management programs
  • Resolve customer deductions related to orders/order errors in a timely manner
  • Follow-up, as appropriate, with sales representatives, customers, and internal personnel to correct root causes and prevent reoccurrence along with all subsequent collections activities
3

Experience For Export Logistics Representative Resume

  • Demonstrate understanding of customer requirements, proactive communication, and resolution of issues, problem prevention, and goal alignment with the sales organization towards achieving customer focused goals
  • Responsible for answering and responding to customer inquiries, orders and issues for various inbound toll-free 800# including Consumer Care, Medical Care, Managed Care, and all associated Literature and programs supporting all Divisions
  • Daily interaction with Maintenance and Supply personnel
  • Advise and guide Marines in the processes and concepts of supply operations and management in supply chain support
  • Utilize supply logistics automated systems (Nalcomis and RSupply) for material management and inventory control
  • Monitor inventory control reports and records for storage of parts and distribution
  • Manage, coordinate, schedule, and reconcile with all Depot sites, Supply and Production Control of all repairable and consumable assets in support of 1A1A program
4

Experience For Field Service Logistics Representative Resume

  • Fill critical requirements to support 3rd MAW fleet deployment requirements through material control of spare parts, repairable parts, fleet cannibalizations and lateral supports
  • Assists the department Supervisor to insure compliance with company safety policies and applicable laws
  • Coordinates and monitors warehouse activities and personnel in order to ensure smooth and efficient operations while ensuring that both inbound and outbound shipments are processed and loaded and unloaded in accordance to department guidelines
  • Organizes work activities and monitors its progress to ensure that it is being performed in a timely manner and following department guidelines
  • Ensures the proper receipts and issuance (GI/GR) of materials used by the warehouse or the operating department it supports to comply with Sarbanes-Oxley requirements
  • Assists in maintaining inventory documentation and verifies that the accuracy of data input into S.A.P. is correct
  • Works in conjunction with department Supervisor to adjust staffing assignments based on workload and performance standards. This includes monitoring & controlling department overtime to meet the pre-determined targets
5

Experience For Import Logistics Representative Resume

  • Provides backup coverage to the department Supervisor(s) as and when required
  • Schedule, document & track overtime & the causals for the same
  • Improve productivity and identify opportunities for process improvement
  • Direct process ownership for the following transportation management processes; inbound transportation, brokerage, and outbound transportation (export declarations, routing, delivery and tracking to both internal and external customers), for the RLC-Asia operation in Singapore
  • Manages and responsible for the performance of the Logistics Service Providers (LSP's) that provide inbound, outbound, and brokerage services to the RLC-Asia operation. Formally measures and shares performance feedback as required
  • Collaborates with the Global LSP Manager and other Logistics Centers to share and leverage best practices in the area of transportation management
  • Confirm customer forecast and orders
6

Experience For Clinical Trials Logistics Representative Resume

  • Assist with export of sample materials
  • Ensure the safe, secure, efficient and cost effective transportation of Bayer Consumer Care (BCC) materials to meet internal and external customer service levels
  • Source transportation and Expedite/de-Expedite shipments as necessary to meet the business needs of the company
  • Determine appropriate modal requirements based on shipment size and weight
  • Serve as the liaison between the customer / Customer Service Representative and the appropriate Distribution Center and/or carrier
  • Assist in the maintenance of BCC Carrier Routing Guide to ensure optimal transportation efficiency, ensure compliance with routing guide, and resolve discrepancies between BCC routing guide and Customer specific routing guides
  • Collect, assemble, analyze freight cost data and make recommendations regarding air, parcel and road freight options
7

Experience For Logistics Representative Mid Level Resume

  • Backup Transportation team members during absence, vacation, and travel
  • Monitor freight claims on outbound transportation moves
  • Participate in the management of the company relationship / agreement with commercial carriers, as necessary
  • Maintain partnerships with 3rd party distribution services provider from a transportation perspective
  • Provide process improvement input to Sr. Logistics Representative on all customer related Transportation processes
  • Assist in the management of Transportation programs for specific customer accounts
  • Direct process ownership for the following transportation management processes; inbound transportation, brokerage, and outbound transportation (export declarations, routing, delivery and tracking to both internal and external customers), for the Regional Logistics Centre (RLC-Asia) operation in Singapore
  • Relevant experience in related industry
8

Experience For Reverse Logistics Representative Resume

  • Demonstrates ability to make judgment calls and determine appropriate action, or make recommendations for work improvement areas
  • Capability to manage unfamiliar challenges and provide solutions within area of responsibility
  • Designs and implements logistics strategies/ processes in the areas of transportation, trade compliance, customs, physical distribution and/ or supply chain management to support distribution of Agilent materials/products
  • Physical distribution, which includes the movement and storage of finished goods, supplies and spare parts from manufacturing plants to warehouses to customers
  • 6 months to 2 years of Logistics Operations experience in Supply Chain Center
9

Experience For Logistics Representative Resume

  • Assist in review and processing of all incoming deductions, from identification and classification to resolution relating to trade payments and KPI's
  • Creates data collection tools and reporting mediums to monitor operations performance
  • Logistic services procurement, including contract management; supply chain management, postponement procurement, and order management
  • Collaborates with Logistics Service Partner (LSP) to meet KPIs and continuously improve operations performance
  • Manages operational initiatives, system enhancements and workflow design with LSP
  • Ensures cost alignment with budget and workload
  • Logistics network development/optimization, which includes network design, reverse logistics, modeling, duty elimination/reduction, order fulfillment cycle time management, cost analysis, system design
10

Experience For Customer Logistics Representative Resume

  • Provides routine progress reports and status on implementation of projects
  • Initiate communication (current and pro-active) with appropriate staff to correct root causes, prevent re-occurrence and streamline processes, meeting deadlines
  • All orders /deliveries are effectively managed according to Customer Logistics requirements ("ship on time without shipment defects")
  • Be the Single point of contact for sales, customer service & Trade compliance to manage post order to final delivery of product or service to customer. ( Effective, efficient and collaborate to meet customer expectation)
  • Ensure Warehouse logistics processes are efficient and effective (“be lean”, enable Six Sigma methodology)
  • Ensure regulatory/audit requirements are met (ISO, SOX, Internal Audit, etc.) in cooperation with the Agilent Global Logistics organization
  • Solid knowledge and working experience with Logistics service provider and Indian Transport industries. (Ex 3rd Party logistics, On ward and Reverse Transportation)
  • Strong communicator and highly organized

List of Typical Skills For a Logistics Representative Resume

1

Skills For Customer Logistics Representative Resume

  • Good communication, interpersonal, analytical, problem solving, customer focus and negotiation skills
  • Solid working experience on ERP - SAP SD, MM modules and backend reporting’s within SAP
  • Highly developed analytical skills and use of supporting MS Office software
  • Years experience: 5 years in an industrial setting (preferably union environment)
  • Experience working with teams on projects
  • Ensure safety logistics operations at all times, maintaining the subgroups’ "license to operate"
  • Monitoring and improving shipment execution performance
  • Accommodating ad-hoc shipping and inventory management task as needed
2

Skills For Senior Global Customer Logistics Representative Resume

  • Willing to work independently as well as be a team player who possesses the confidence to make decisions when working off-shift hours
  • Using such relationship(s) to expand services to additional locations (TBD)
  • Coordinating Bloomberg forward logistics to/from these geographies
  • Working knowledge of GOLD
  • Working knowledge of DoD and Air Force Supply systems
  • Resolve problems, including identifying issues, thinking critically to determine the best course of action, and implementing solutions
  • Result orientation, accountability, negotiation, problem solving, project and change management, and team working/building
  • Expertise in sourcing, storing, distribution, monitoring, management and physical count of high volume assets
  • Maintain and grow relationships with carrier accounts including conducting account reviews and identifying opportunities for additional collaboration
3

Skills For Export Logistics Representative Resume

  • Review orders for pricing, product availability, dating, discontinued items, payments terms and make any necessary adjustments
  • Respond and capture service complaints according to internal procedures while ensuring customer satisfaction in a compliant fashion
  • Responsible for creating and maintaining awareness with our customers of the Customer Care model offered to them
  • Develop an understanding of the Transport Planning function so as to provide back up support as and when required
  • Perform number of related processes such as Customer and Support Parts Returns, Customer Claim Handling and Manufacturing Alerts
  • Develops a basic understanding and the ability to utilize various reporting tools
  • Responsible for running and improving reports on daily shipment activities
4

Skills For Field Service Logistics Representative Resume

  • Preparation and quality review of shipping documentation
  • Management of invoicing/licenses requirements based on country
  • Manage supply chain activities ensuring that all regulations are adhered to and that our customers receive timely and efficient service
  • Prepares periodical reports regarding the products arrived at the customs and sends these reports to the department’s supervisor
  • Capable of lifting 35 lbs to 50 lbs individually or as a team
  • Enter orders in the system for customers belonging to the regional portfolio; orders can be received via Phone, Fax or email
  • Export order management and invoicing in SAP
  • Ensure and Collaborate with worldwide supply chain team to enhance logistics commitments based on changing supply chain parameters on need basis
5

Skills For Import Logistics Representative Resume

  • Develops an understanding of the organizational structure within Covestro
  • Utilize carrier analytics and other internal resources to make informed buying decisions
  • Coordinate with Accounting, Finance and Credit departments on tenders, letters of credit, etc.
  • Stores material according to plan
  • Support key assigned responsibilities within the group
6

Skills For Clinical Trials Logistics Representative Resume

  • Maintain knowledge of current distribution technologies,foreign and domestic laws
  • Maintaining relationship(s) with 4PL/3PL and local last-mile delivery partners in the provision of excellent service to Bloomberg customers (external and internal) in key European markets
  • Relationship development and performance oversight of suppliers and carriers
  • Physical and systematic inventory management
  • Routing and booking of inbound/outbound inventory shipments with local, regional and global carriers, including timely preparation of required shipping documentation
  • Issue resolution on shipping and/or billing discrepancies
  • Track and trace shipments and delivery-issue resolution
7

Skills For Logistics Representative Mid Level Resume

  • Work independently and multi-task in a high-volume environment
  • Informs the involved departments with regard to the expiration of the temporary imports or exports’ conditions
  • English language (spoken, read, written - fair)
  • PC literate (Windows, Word, Excel)
  • Customer Logistic demand management
  • Team Player - Participates on cross-functional teams. Supports peers to maintain workload balance and achieve team objectives. Works with other groups, such as Production Planning, Transportation, Distribution and other business units to build / maintain relationships for improved business results
8

Skills For Reverse Logistics Representative Resume

  • Communicate verbally and written in Spanish
  • Demonstrated understanding of Transportation and Distribution related concepts in carrier assignment and distribution or product supply chains and customer pipelines
  • Demonstrated understanding of policies and procedures with the ability to recognize and optimize distribution channels that support Key Performance Indicators (KPIs) and financial expenses
  • Demonstrated experience interfacing with Customer personnel in negotiating, developing joint business plans, sales plans and the settlement of disputes with Buyers, ReBuyers, Accounts Payable Managers, and Senior Management involved in Purchasing, Retail Store Operations, Contracting, Warehousing, Distribution and Transportation
  • Willing and able to travel to other locations in South Korea to backfill other F-15 logistic representatives
  • General knowledge and application of basic logistics/supply chain job principles, theories and concepts
  • Complete knowledge of the use and integration of logistic support systems (e.g., company/customer supply databases, inventory management regulations, supply support, export control, etc.)
9

Skills For Logistics Representative Resume

  • Previous experience with supply systems (Compass Contract and GOLD (Government On-line Database)
  • Proficient in the use of Microsoft Suite products; Excel & Word
  • BA/BS in Business or Logistics, and 2+ years of experience, or MBS/MS and 0-2 years, or 5+ years of experience in Supply Chain, International Logistics, Customer Service, Warehouse, or International Business
  • Willingness and ability to obtain certifications (Multi-modal shipping, FBI Background, Advancing Productivity, Innovation and Competitive Success (APICS), etc.
  • Understanding of multi-modal dangerous goods regulations International Maritime Organization (IMO), International Civil Aviation Organization (ICAO), Department of Transportation (DOT)
  • Computer skills/ability to work with various software packages, e.g., Microsoft Excel and PowerPoint
10

Skills For Customer Logistics Representative Resume

  • Demonstrated ability to work as a team player and self-starter
  • Experience in a Pharmaceutical, Consumer Products or a regulated industry
  • Relevant experience for entry to this level
  • Experience with Physical distribution of assets
  • Experience with inventory management or supply chain management processes and techniques
  • Supply, expedition of high priority parts, cross check, part numbers, and query stock system on status of parts
  • Knowledge of Canadian Import Regulations
  • Ensure all activities are executed according to internal Standard Operating Procedures (SOP’s), Work Instructions (WI) to guarantee a compliant supply chain
  • Proven track record of logistics management is mandatory

List of Typical Responsibilities For a Logistics Representative Resume

1

Responsibilities For Customer Logistics Representative Resume

  • Be responsible for transport planning, transport ordering, monitoring of operational progress and associated exception handling, through to freight payment and associated extra cost management (control of invoices which do not match system based freight and extra costs invoice accruals)
  • Handle day-to-day communication with transport- and logistics service providers, in particular when making provisions for peaks in transport demand and managing through capacity bottlenecks
  • Handle all correspondence and communication associated with transport ordering and execution (e.g. investigation of customer supply chain complaints or claims handling), being the day-to-day interface to our transport- and logistics service providers
  • Guide logistics procurement professionals in the development and implementation of their respective logistics procurement strategies, to ensure that these strategies are supportive of subgroup’s overall business strategy
  • Possess strong communication, organizational, and team work skills
  • Strong time management and analytical skills is required
  • Computer skills/ability to work with various software packages such as Microsoft Excel and PowerPoint
  • Administrative skills required
2

Responsibilities For Senior Global Customer Logistics Representative Resume

  • Experience Identifying and resolving customer supply chain management issues and documentation discrepancies
  • Warehouse experience within an Aerospace environment
  • Experience with Very Important Person (VIP) aircraft, within the last ten (10) years
  • Qualified to operate hand or power trucks
  • Qualified to operate a forklift
  • B.S./B.A. with two or more years of experience
  • Two (2) years of sales support experience
  • Identify cost savings opportunities (route guide optimization, order consolidation, lead time compliance, etc.)
3

Responsibilities For Export Logistics Representative Resume

  • Strong willingness to be committed to customer and division
  • Excellent command of English and French, written and spoken
  • Experience in the Health Care industry an asset
  • One to two years’ work experience
  • Experience in Supply Chain, Logistics or Material Management Services (5 or more years)
  • Knowledge of inventory management procedures including the establishment of stocking and reorder points, inventory control, and shipping/receiving procedures
4

Responsibilities For Field Service Logistics Representative Resume

  • Maintain storage areas in a clean, orderly manner by completing all required “housekeeping” functions
  • Relocate stored material as necessary to maintain efficient spacing orderly stocking of material
  • Complete supervised, routine shipping and receiving transactions
  • Provide counting and administrative support as necessary to the Cycle Count and Physical Inventory Processes
  • Manage many details while maintaining accuracy of work
  • Highly dependableand uses sound judgement when dealing with business information
5

Responsibilities For Import Logistics Representative Resume

  • Receives incoming shipments
  • Closely monitor key logistics markets trends
  • Business Warehouse to support job function
  • Develops fundamental knowledge of logistics and partnership organizations across Covestro
  • Develops fundamental knowledge of logistics and partnership organizations
  • BA/BS in Logistics, Supply Chain, or Business
6

Responsibilities For Clinical Trials Logistics Representative Resume

  • Reviews production schedules to ensure correct type and quantity of material is on-hand at the production line or available on the flight line
  • Familiar with computer based warehouse and inventory systems
  • Trains and supervises junior logistic specialists
  • Prepares material for shipment
  • Issues material to support production
  • Works on Bench repair logistics assignments with clearly defined objectives
7

Responsibilities For Logistics Representative Mid Level Resume

  • Operate in conjunction with sales representatives, customers, brokers, and internal departments such as contract management, distribution, transportation and product supply
  • This applies to multiple functions served by the CLSC (customer logistics service center); consumer care, medical care and pharmaceuticals
  • Proficient in all applicable systems currently utilized by the divisions and versions of SAP (u3p legacy, p2r and u8p legacy)
  • Siebel on premise (demographic and fulfillment for end users); Vistex Contracting system; edi (electronic data interchange) transaction sets (customer versus bayer capabilities)
  • Able to understand different business nomenclature used by the direct retail, drug wholesaler, physician & hospital, scientific supply distributors as well as other customer categories including but not limited to managed care, federal government, buying groups, GPOs(Group Purchasing Organizations), etc.
  • Generation of sales using VMI (vendor managed inventory) and CPFR (collaborative planning forecasting and replenishment) systems for multiple divisions with selected accounts to meet customer inventory and in stock requirements
  • Interfacing seasonal PBIs (promotional buy indices), IRI (information resources inc.) Data, FAN(flu/ cold/respiratory illness activity notification) data and forecasting models to generate incremental sales
8

Responsibilities For Reverse Logistics Representative Resume

  • Experience in forecasting systems of Neogrid, Manugistics, Agentrics, e3 and OBI related data base management programs
  • Resolution of customer deductions related to orders/order errors in a timely manner
  • Follow-up as appropriate with sales representatives, customers, and internal personnel to correct root causes and prevent reoccurrence along with all subsequent collections activities
  • To ensure safety logistics operations at all times, maintaining the subgroups’ "license to operate"
  • Management of customer and sales organization relationships for assigned accounts
9

Responsibilities For Logistics Representative Resume

  • This includes responsibilities for facilitating effective resolution of customer issues, professionally handling various types of customer orders and requests, listening for and capturing customer feedback to utilize for improvement opportunities, utilizing systems to accurately track equipment records, and supporting all field team requests
  • Account management in conjunction with sales including all supply chain related activities; for example, generation of sales activities
  • Provide contract reviews, generate quotes, pricing reports, contract information, etc.. Update SAP equipment records with appropriate warranty, extended warranty, customer and corporate
  • Forecast truck stop fuel demand using inventory replenishment/dispatch software (TelaPoint)
  • Creates driver’s dispatches in regards to store inventory, fuel supply points, driver DOT hours and additional variables such as weather, road conditions, traffic, etc…
  • Works with fuel supply coordinators, drivers and driver regional managers to develop store supply strategies to ensure fuel is purchased at the cheapest price possible
  • Provide high level of customer service by adjusting planned dispatches to accommodate changes in operating environment such as terminal outages, ASAPs, cancellations, rolled loads, truck break down, etc
  • Facilitates near real time supply point changes by coordinating with supply department; maximize profit and minimize delivery disruptions by adjusting dispatch as needed
  • The accurate, fast-paced picking of customer orders assuring the correct item, lot number, and quantity are assembled to meet the customer order requirements
10

Responsibilities For Customer Logistics Representative Resume

  • Maintain required receiving logs/files and distribute receiving documentation as required
  • Maintain required shipping logs/files and distribute shipping documentation as required
  • Problem solve complex fuel and trucking supply shortages to ensure Love’s store locations are adequately fueled
  • Ensure all arrangements are made for shipments by the following
  • Be responsible of day-to-day communication with transport- and logistics service providers, in particular when making provisions for peaks in transport demand and managing through capacity bottlenecks
  • Handle all correspondence and communication associated with transport ordering and execution such as investigation of customer supply chain complaints or claims handling, being the day-to-day interface to our transport- and logistics service providers
  • To guide logistics procurement professionals in the development and implementation of their respective logistics procurement strategies, to ensure that these strategies are supportive of subgroup’s overall business strategy
  • Effective utilization of systems that support and enhance logistics, (Transportation Management system,

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