Lead Program Resume Sample

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Maude Abshire
4193 Jakob Summit,  New York, NY
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Work Experience

Lead Program Analyst
04/2018 - PRESENT
Phoenix, AZ
  • Recognizes and guides others in the use of such industry standards as the Information Technology Infrastructure Library (ITIL) framework which details the IT industry mandated procedures for IT Operations analytics and in a review of processes to identify and prescribe improvements for same as one elements of the role’s support of APS service process improvements
  • Proactively maintains an understanding of the compliance and governance processes as well as the financial controls guiding the IT and EY businesses to appropriately position best practices, as well as support the effective and efficient changes to APS activities to provide value and maintain operational readiness such as those supporting IT’s overall location strategy
  • Lead the planning and operations for functions or programs that have significant business, regulatory and/or technical challenges requiring subject matter expertise
  • Review and analyze trends to advise and develop recommendations to achieve or modify the goals of the program or function
  • Leads and motivates cross-functional team members in the development and implementation of key initiatives
  • Drives and directs quality work efforts and advises senior management on issues
  • Accountable for achieving business objectives and results; provides guidance to cross-functional team members to ensure goal achievement and team success
  • Serves as a requirements management subject matter expert and liaison between program management, business management and software quality assurance. Maintains unit metrics and serves as a trainer/mentor/coach
  • Ensures project readiness and assists with project plans related to schedule, scope and resources providing guidance from a solutions as well as an architecture level
Program Quality Lead
06/2014 - 02/2018
Phoenix, AZ
  • Assists unit director with managing workloads and performing resource planning; monitors project execution for areas of assigned responsibility to ensure quality and software quality assurance standards are achieved resulting in maximum customer benefit. Leads teams in the resolution of project challenges
  • Conducts quality reviews and observes team members in the development and delivery of their work product; delivers coaching and just-intime training and serves as a resource for the team on escalated issues of an unusual nature
  • Development experience in Oracle 11g or 12c application development environments, including Oracle Forms and Reports, PL/SQL, C/C++, stored procedures, XML
  • Development experience with cost accounting and DoD financial applications like JOCAS II and DEAMS
  • Can obtain Contractor Access Card (CAC) and National Agency Check (NAC)
  • Partners with NBCUniversal’s internal pipeline programs to identify and select candidates
  • Raise ideas, questions, and concerns to stakeholders to ensure that the projects meet regulatory requirements, and that the plans for executing are appropriate
  • Identify, escalate, and facilitate resolution of issues and risks
Program Engineering Lead
02/2010 - 05/2014
Chicago, IL
  • Produce coherent and concise month-end reporting for Regulators
  • Coordinate the Tollgate process to align project artifacts with milestone deliverables, and assess all documentation to for completeness, structure, and applicability
  • Development experience in at least one scripting language (Python, PHP, Perl, etc.)
  • Experience with the command line and with Unix core tools
  • Understanding of the online advertising ecosystem and the Facebook marketing product suite
  • Excellent process and project management experience
  • Entrepreneurial and self-driven


Kaplan University
2005 - 2009
Engineer's Degree in Mechanical

Professional Skills

  • Develops an in depth and continuous understanding of EY’s business, the interconnectivity the assigned business unit has to the firm’s overall operating model. Recommends or identifies the appropriate services and solutions as part of knowledge sharing as well as APS platform and positioning
  • Demonstrated leadership skills and experience, including the ability to leverage influencing skills to guide action without direct line authority
  • Excellent and effective written and verbal communication skills, including presentations in large, demanding customer venues
  • Basic written and verbal communication skills with the ability to effectively maintain working relationships
  • Proven experience in developing and managing strategic plans at the departmental level or above
  • Prior aviation experience in aircraft maintenance, flight operation, or as a pilot is desirable
  • Prior Department of State INL support experience

How to write Lead Program Resume

Lead Program role is responsible for manufacturing, basic, software, government, travel, research, design, reporting, architecture, security.
To write great resume for lead program job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Lead Program Resume

The section contact information is important in your lead program resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Lead Program Resume

The section work experience is an essential part of your lead program resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous lead program responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular lead program position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Lead Program resume experience can include:

  • Strong proficiency in computer skills to include MS Excel, Word, Project, PowerPoint and Outlook
  • Excellent interpersonal communication, organizational and analytical skills
  • Extensive years of banking/financial industry experience, with excellent knowledge of product management
  • The ability to effectively guide, create and evaluate business cases, including cost and benefits, both tangible and intangible
  • Knowledge/experience in the Margin Rules or extensive experience on the G20 Regs (Dodd-Frank/EMIR/Margin for a Phase 1 Company)
  • Manage ambiguity effectively, and consistently seeks to drive clarity amongst program stakeholders

Education on a Lead Program Resume

Make sure to make education a priority on your lead program resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your lead program experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Lead Program Resume

When listing skills on your lead program resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical lead program skills:

  • Management experience working with executives, and preparing materials for steering committees
  • Experience developing, managing, and continuously improving schedule data across multiple schedules
  • Strong project management approach of “responsible and driving” the programs versus passive ‘reporting’ on status
  • Experience creating and utilizing macros in MS Project
  • Skill in organizing and coordinating work
  • Experience in framing and presenting strategic options to an executive audience

List of Typical Experience For a Lead Program Resume


Experience For Lead Program Analyst Resume

  • Skill in using PC applications (Microsoft Word, Excel)
  • Skill in using basic inspection/measurement tools
  • Skill in using specific computer production tools
  • Experience with applying the DoD 5000 Series
  • Deliver innovative, flexible, integrated solutions to meet customers’ changing business needs in a timely and cost effective manner
  • Serve as control account and/or work package manager and provide effective EVMS analysis and management

Experience For Program Quality Lead Resume

  • Providing guidance, assistance, and oversight of work performed by team members engaged in business systems, employee and/or other business program operations
  • Assist MD’s with portfolio company management, monitoring and reporting
  • Provide guidance and advice to the technical staff regarding statutory, and regulatory funding limitations
  • Fully proficient knowledge and understanding of documentation, processing and production paperwork
  • Team player, who is willing to work on ad hoc projects as necessary
  • Globally Standardized processes around process reengineering tools and techniques
  • Assist in maintaining systems maintenance and incident records, files, and reports. Requires data entry and corrections to files on an as needed basis
  • Responsible for up to 400 projects funded by numerous appropriations and managed through a wide variety of reporting and information systems
  • Verifies compliance to defined processing

Experience For Program Engineering Lead Resume

  • Authors QA processing documentation
  • Serves as team leader for the Reimbursable Operations Team consisting of two GS-343-13, one GS-343-12 positions
  • Coaches the team in the selection and application of appropriate problem solving methods and techniques
  • Fully proficient knowledge of drawing interpretation
  • Defense Institute of Security Cooperation Studies (DISCS) training
  • Exposure to seniors and various stakeholders
  • Meet regularly with California-based VC’s and innovation partners to maintain a pulse on market developments

Experience For Program Operations Lead Resume

  • Mentor Citi Ventures’ junior personnel to build and strengthen Citi's market intelligence and innovation capability
  • Partner with our business stakeholders and IT partners across multiple internal organizations to drive execution of current book of work, ensuring quality and partner satisfaction with OEM’s IT solutions
  • Contribute to or take ownership of the governance and operations process for one of OEM’s IT solutions
  • Manage a team of project managers
  • An active SECRET security clearance is required.

Experience For Mktg-program Msmt-lead Cons Resume

  • Coordinate all MIS-related activities with respect to mission requirements, contractual requirements, management direction, and the U.S. Government directives
  • Provide technical support in all types of MIS and systems issues such as report development, report generation, data entry, issue data gathering, problem resolution, systems maintenance, correspondence with CONUS MIS personnel, user training, help desk support, support for INL/A designated personnel, etc
  • Demonstrate understanding of Marketing program managers’ and broader Allstate goals and strategies, identifying and proposing the optimal measurement/modeling approach
  • Seven years of job related experience or equivalent
  • Able to define basic problems, collect data, establish facts, and draw valid conclusions
  • Establishing KPIs and optimizing process to achieve success based on defined metrics

Experience For Regional Lead, Program Operations Resume

  • Supporting the Technical Mentor in Residence to support startup cohort in their adoption of Cloud and any adoption of products within Oracle
  • Organizing client road shows and demo days when the programme culminates
  • Development and execution of programme plan including selection, curriculum, budgeting, forecasting, space, logistics engaging 5 startups per cohort
  • Day to day management of programme and curriculum delivered by Oracle and third party sourced partners
  • Engages stakeholders to develop improvement plans and drive actions in support of customer satisfaction objectives

Experience For Program Analyst, Lead Resume

  • Manages the timely execution and administration of the company’s contractual production commitments with its customer, ensures these requirements are reviewed and implemented internally in support of business unit objectives
  • Serves as the customer advocate for production support issues
  • Identify production risks and interface with cross-functional teams to develop appropriate resolutions
  • Read, analyze and interpret general business periodicals, proposals, contracts, procedures, schedules, and financial reports
  • Produce basic reports and business correspondences
  • Help present information and respond to basic questions from groups of managers, and vendors
  • Calculate figures and amounts, such as, percentages, discounts and escalation/interest

Experience For Citi Ventures Senior VP, Program Senior Lead Resume

  • Serving as a team leader in the planning and implementation of studies and special projects concerning business and employee programs, management operations, and administrative activities affecting acquisition, management and administrative program operations
  • Providing expert advice and assistance on the planning and conducting of studies and special projects in response to management initiatives related to AQD business and employee program operations
  • Leading team members in the research, analysis and documentation of business, management, administration, and related operating issues or problems, and coordinating the development, recommendation, and implementation of solutions for business and/or employee programs
  • Researching and analyzing complex and technical business, management, administration, and related operations, processes and practices to identify and examine performance indicators and the underlying issues or trends impacting directorate operations
  • Provide technical expertise to manage the fiscal functions essential to the mission execution of an overseas District Office
  • Analyze actual costs against construction contract placement to assure supervision and administration (S&A) goals are not exceeded

Experience For Program & Process Lead Resume

  • Distribute and balance workload and tasks among employees in accordance with established work flow, makes adjustments to accomplish the workload in accordance with established priorities
  • Maintain current financial and technical knowledge to answer questions from team members on program or financial procedures and policies
  • Serves as the Division's senior program analyst and advisor to management on the effectiveness of programs and project management at the districts and in the Division, for the military, environmental restoration and support-for-others mission
  • Performs a variety of studies and analysis such as trend analysis on the effect of life-cycle project management on cost and/or schedule of military projects; analysis of schedule issues to determine cause, systemic problems, acceptable cause, analysis of relationship between baseline costs and project-complete costs
  • Develops and coordinates procedures and activities for military project review boards and for environmental restoration project review boards. Plans and carries out administrative tasks, in addition to review and analysis of input from the districts in preparation for the regular project review boards, and for pre-board work group meetings
  • Participates in audits, assists in performing audits
  • Leads a team of Budget Analysts/Technicians
  • Exercise creative thinking and ideation to advance our business performance, while maintaining robust adherence to all contractual and technical product and data requirements
  • Follow industry and department trends and developments to ensure General Dynamics Mission Systems services are consistent with, and/or superior to, industry best practices

Experience For Team Lead, Program Management Resume

  • Compares defects against standards and recommend disposition
  • Participates in and/or leads team meetings
  • Reviews and dispositions QA documentation (IDRs, DNs)
  • Verifies corrective action implementation
  • Verifies implementation of rework

List of Typical Skills For a Lead Program Resume


Skills For Lead Program Analyst Resume

  • Extensive experience in Hardware Quality (mechanical, electro-mechanical and electronic assemblies) in an AS 9100 / ISO 9001 Manufacturing environment
  • MS-Access along with requirements management applications such as IBM DOORS and user experience with Enterprise Resource Planning (ERP) systems
  • Lead sites and teams to effective improvements using various ACE/Lean/Six Sigma Tools; PFMEA, SPC, DMAIC, DIVE, 8D, Gage R&R, VSM, Kaizen, and the like
  • Lead sites and teams to effective improvements using various ACE/Lean/Six Sigma Tools; 8D, PDCA, DIVE, PFMEA, VSM, Kaizen, and the like
  • Extensive experience in information technology, management information systems
  • Providing direction for or issuing component design requirements analysis requests providing the necessary information for the analysis of component designs

Skills For Program Quality Lead Resume

  • Conducting & leading meetings including design kick-off, open issues, design release, prototype build, root cause and others as necessary
  • Developing proposals for the mechanical hardware & supporting the estimation process for new business opportunities
  • Issuing design work orders and providing direction to CAD as necessary to develop the product design
  • Issuing lab work orders providing direction for builds, tests, component modifications, and inspection
  • Issuing purchase requisitions to obtain parts for build events and component testing

Skills For Program Engineering Lead Resume

  • Providing direction for or issuing CAE/NVH requests, as needed, for analysis of assemblies and components
  • Developing engineering specifications for the product
  • Reviewing and approving drawings and specifications for the product
  • Understanding of aviation related maintenance, safety, and quality assurance programs
  • Performing mechanical hardware system level design calculations
  • Leading a team in the creation and maintenance of mechanical hardware assembly/system level DFMEAs
  • Interfacing with coworkers, DCMA, and customers

Skills For Program Operations Lead Resume

  • Direct the team in developing acquisition strategies and other guidance in preparing for the briefing of the Office of the Commissioner
  • Subject matter expert (SME) in one discipline/field and developing working knowledge in adjacent disciplines/fields
  • Current FEMA employees serving under a career or career-conditional competitive service appointment
  • Knowledge of the agency budget process including budget formulation
  • The development and monitoring of ADVP&R's
  • Leadership in root cause analysis and driving corrective and preventive actions
  • Successfully represent company during external customer audits for conformance to quality management standards and program-specific requirements

Skills For Mktg-program Msmt-lead Cons Resume

  • Very high proficiency required in MS-Office applications including Outlook, Excel, Word, and Powerpoint
  • Career path towards reengineering head; backup to global head (if need be)
  • Involvement me in new and innovative suctioning
  • Involvement in new and innovative suctioning
  • Develop market landscapes and POV’s on emerging trends
  • Work with existing portfolio companies to ensure their roadmaps are aligned to address Citi’s challenges and to help them succeed in the market

Skills For Regional Lead, Program Operations Resume

  • Intermediate to Advanced Level in Excel, including pivot Tables, VLookup Function, formulas & Spreadsheets
  • Develop independent statistical studies and analysis incident to mission performance and internal programming review and analysis
  • Advise program and project managers in relating program objectives to available funds
  • Determines and manages handling of returned products
  • Individuals eligible for Career Transition Assistance Plan (CTAP) consideration
  • Analyze resource needs of program operations
  • All deployment tours are limited to a maximum length of 2 years total
  • This is a Career Program (CP) 11 position

Skills For Program Analyst, Lead Resume

  • Best Employer: A Washington Post “Top Workplace” for 3 consecutive years, Glassdoor “Best Medium-Sized Company to Work For” for 2 years, and many awards in previous years
  • Leadership and Innovation: CEO Amr ElSawy and SVP National Security Roger Mason selected to Executive Mosaic’s annual Wash 100 List, CEO Amr ElSawy named as a “Tech Titan” by the Washingtonian Magazine, and as a top rated CEO on Glassdoor
  • Knowledge of Federal budget concepts, laws and regulations
  • Provide technical direction
  • Ensures the implementation of policies, procedures and standards necessary to support DCO's operational and program processing goals and objectives, disability process activities and legislative planning and implementation
  • Acts for or assists the AC/Deputy or Division Director in managing, coordinating and monitoring the accomplishment of major projects affecting DCO and SSA goals and initiatives. Provides oral and written reports and conducts briefings on behalf of the Deputy commissioner and AC/Deputy
  • Plans, organizes and provides direction to a team or teams of specialists providing program expertise, management direction and oversight for cross cutting segments of operational and programmatic activities for DCO
  • Creating prototype build/control plans, reviewing and approving prototype material for builds, and signing off mechanical hardware prototypes for usage in internal and external testing
  • Creates/sustains close collaborative relationships with TRO and others as Humana Military’s point of contact and subject matter expert for Access to Care (ATC), MTF and TRO data operations, and contingencies

Skills For Citi Ventures Senior VP, Program Senior Lead Resume

  • Specific experience in Big Data solution architecture, design, deployment, and implementation. Experience installing, configuring, and maintaining Big Data stack based on open source products (e.g. Top-Level Apache projects: Hadoop, Accumulo, Ambari, ZooKeeper, Kafka, Storm, Spark)
  • Designing and implementing custom data ingestion processes to include entity extraction leveraging NLP (StanfordNLP) libraries. Implementing complimentary NLP techniques via custom extraction to further enrich extracted results and gazetteer based on temporal and spatial attributes
  • Experience managing projects and or programs that include external partners, vendors and/or clients
  • Experienced in software development with SEI CMMI-DEV Level 3 software engineering processes
  • Experienced in developing SQL scripts
  • Configuration management industry standards and effective implementation of as-built records, Acceptance Data Packages and Change Control Board (CCB)
  • Experience with NAVAIR specific acquisition
  • Programming Languages (Subject Matter Expert Competency): Java, C++, C#, Python, Scala, HTML5
  • Capable of working in a global environment and within a virtual team environment

Skills For Program & Process Lead Resume

  • University Education or equivalent specializing in finance/financial markets
  • Big Data Frameworks (Subject Matter Expert Competency): Hadoop, YARN, MapReduce, Accumulo, SPARK, Kafka, Storm, HBase, Zookeeper, Ambari, Puppet
  • Analysis Packages (Advanced Competency): R, SAS, SPASS, MatLab
  • Domain (Advanced-Level Competency): AML typology development and implementation
  • Spanish: full professional proficiency
  • This is a Career Program Position (CP)#51

Skills For Team Lead, Program Management Resume

  • Expertise in development of various reports and views as required to meet needs to customers
  • Familiar with DODAF standard diagrams
  • Technical Competency - Management/Program Analysis
  • U.S. citizens overseas under ordinarily resident status are not eligible for appointment under the Status of Forces Agreement
  • This is a Career Program (CP) 51 position

List of Typical Responsibilities For a Lead Program Resume


Responsibilities For Lead Program Analyst Resume

  • Generates and/or verifies traceability information
  • Reviews drawings for conformance to requirements
  • Participates as an active member of one or more project teams in a highly technical product development and production area
  • Plan and carry to completion various analytical studies
  • Coordinate the development of the Office/Department?s performance measures
  • Integrate with Office/Department's to provide assistance and advice in the development of acquisition plans, independent government cost estimates, and evaluation criteria
  • Serve as the Contracting Officer's Representative (COR) by monitoring contract deliverables for compliance with the Quality Assurance Surveillance Plans (QASP)
  • Prepare the Office/Departmet's annual contract Acquisition Plan
  • Provide analysis and evaluation, on a quantitative or qualitative basis, the effectiveness of programs or operations in meeting established goals and objectives

Responsibilities For Program Quality Lead Resume

  • Mentor, train, and guide other Office/Department acquisition and Contracting Officer's Representative (COR) staff
  • Experience as a QPL or in a quality engineering discipline serving on programs, or having served on a program leadership team staff in a technical discipline
  • Obtain US DoD Secret (or higher) clearance
  • Serves as Program Manager and retains full technical responsibility for consolidating, coordinating and integrating a consistent, comprehensive and successful reimbursable resource management program for the Agency
  • Develops the Defense Contract Management Agency (DCMA) annual reimbursable rate to fully recover the cost of support to non-DoD customers

Responsibilities For Program Engineering Lead Resume

  • Responsibilities include the monthly computation of Foreign Military Sales (FMS) bills for contract management services provided in CONUS
  • Ensures reimbursement for all Contract Management services provided on Direct Commercial Sales to Foreign Governments
  • Fully proficient knowledge of basic electrical or mechanical technology
  • Fully proficient knowledge of ESD control
  • Fully proficient knowledge of Workmanship standards
  • Knowledge of disability program policies, procedures, and systems

Responsibilities For Program Operations Lead Resume

  • Preparation and support of complex proposals and Contract review
  • Detailed Statement of Work (SOW) and requirements flow down verifications
  • Experience with technical program planning and implementation, contract interpretation, budget development, and the administration of government projects
  • Experience in interacting with international clients on a daily basis
  • Knowledge of the Foreign Military Sales (FMS) process
  • Knowledge of USG budget processes
  • Knowledge of international cultures

Responsibilities For Mktg-program Msmt-lead Cons Resume

  • Be the primary program quality interface with customers and internal management, for reviews and presentations
  • Communicate improvement plans and progress to the organization and customers
  • Possess the ability to communicate successfully with all customer and organizational levels
  • Be the primary program quality interface with customers and internal management
  • Monitor the Partner’s Integrated Master Schedule (IMS) and Work Breakdown Structure (WBS), and inform the Program Office execution teams, or Program Office management of upcoming tasks and deliverables to build, deploy, operate, and maintain the NPSBN
  • Produce weekly reports in order to update NPO leadership of upcoming deliverables/milestones

Responsibilities For Regional Lead, Program Operations Resume

  • Be prepared to produce ad-hoc reports upon request by FirstNet
  • Manage the FirstNet internal schedule
  • Meet with each FirstNet Business Unit (BU) in face-to-face meetings in order to create an integrated schedule to reflect FirstNet activities in relation to work being performed
  • It is imperative that the internal schedule is created and updated consistently to ensure that FirstNet is staying on track and on time with internal projects necessary to properly govern the building, deployment, operations of the NPSBN
  • Provide support to the Federal Program Officer on all Federal grant program process by organizing and maintaining grant documentation, managing grant records, monitoring grant execution and coordinating grant close-out procedures

Responsibilities For Program Analyst, Lead Resume

  • Follow CSS’s strategic initiatives and the Shared Services Value Contribution model and maturity assessment for all CSS products
  • Current Federal Employee
  • ITIL v3 or equivalent
  • Excellent communication abilities and experience, with all levels of employees including executive level, with demonstrated negotiation, facilitation and presentation skills
  • Work collaboratively across the organization to ensure that needs and impacts of all relevant stakeholders are considered within the context or strategic planning and delivery
  • Premium consulting firm experience

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