Junior Systems Administrator Resume Sample

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Norval Bergstrom
3474 Stamm Cape,  Houston,  TX
+1 (555) 107 4704

Work Experience


Junior Systems Administrator
04/2016 - PRESENT
San Francisco, CA
  • In-depth SQL Server troubleshooting & support - writing SQL queries, creating tables with joins, and sub-queries. JQL (JIRA Query Language) is incredibly similar to SQL so they're willing to take somebody who isn't highly versed in JQL currently
  • Having the proven temperament to engage with organizations who are inquiring about billing, status of tickets, and delivery dates. Having the ability to communicate clearly and provide feedback to the affiliates is crucial
  • Basic troubleshooting of day to day operational issues
  • Automation of tasks including troubleshooting and provisioning
  • Interacting with engineering teams and, occasionally, end users
  • Acquire, configure and maintain development, test and production servers
  • Support development, test and production servers including after-hours support and monitoring server usage and up-time
  • Provide direction in complex problem solving situations and participate in direct interaction with internal staff as required
Comf Junior Systems Administrator
11/2011 - 11/2015
New York, NY
  • Write and maintain documentation on server systems
  • Participate in global monitoring service rotation
  • Configure, administer, and troubleshoot multiple systems to include Windows, Macs, Linux, and Servers
  • Manage Computer Systems Access Requests (CSAR FORM) and assign appropriate access
  • Provide support to Help Desk staff in order to resolve client issues in a timely manner
  • Performs daily lotus Domino administration tasks such as mailbox cleanup or releasing/deleting quarantine documents
  • Mobile Device Activation and/or deactivation through traveler and BES interfaces
Sccm Junior Systems Administrator
11/2006 - 09/2011
Los Angeles, CA
  • Troubleshoot mail delivery problems and other notes tickets in a timely manner
  • Ensure that all Domino servers are actively routing mail and messages
  • Update, add, and remove Lotus Notes clients from the Domino System
  • Maintenance of group memberships to authorize access to areas within the systems
  • Maintain documentation of processes within the department
  • Monitor server and application availability and flow of messaging environment
  • Provide support to Help Desk as needed

Education


Herguan University
2001 - 2005
Bachelor's Degree in Computer Science

Professional Skills


  • Excellent oral and written communication skills, excellent facilitation skills, and the ability to participate actively in brainstorming sessions
  • Preferential skills and experience, Network skills (CCNA), knowledge for Windows OS/Windows Server OS
  • Excellent problem solving and critical thinking skills. Fast learner with excellent documentation and organizational habits
  • Demonstrated verbal and written communications skills with strong customer service orientation
  • Strong client management skills and sense of ownership
  • Excellent technical documentation skills both written and diagrammatic
  • Excellent people skills and a desire to be part of a team

How to write Junior Systems Administrator Resume

Junior Systems Administrator role is responsible for customer, windows, basic, training, server, architecture, database, wireless, java, security.
To write great resume for junior systems administrator job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Junior Systems Administrator Resume

The section contact information is important in your junior systems administrator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Junior Systems Administrator Resume

The section work experience is an essential part of your junior systems administrator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous junior systems administrator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular junior systems administrator position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Junior Systems Administrator resume experience can include:

  • Excellent communication, business analytical and problem-solving/trouble-shooting skills are highly desirable
  • Strong customer service/organizational skills
  • Scripting skills to ingest and process data from APIs
  • Demonstrated experience in providing training to users in applications and operating system fundamentals
  • Independently organize work, prioritize tasks and manage multiple and changing priorities
  • Four to six years of experience providing user support for complex technical and functional issues experienced with the SPS software suite

Education on a Junior Systems Administrator Resume

Make sure to make education a priority on your junior systems administrator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your junior systems administrator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Junior Systems Administrator Resume

When listing skills on your junior systems administrator resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical junior systems administrator skills:

  • The ability to effectively provision, install, configure, operate, and maintain hardware/software in a related infrastructure
  • Great people skills with excellent communication, interpersonal, and teamwork ability
  • Detail oriented, strong communication skills and a proactive team member
  • Proactive with a strong desire to learn and develop technical skills
  • Excellent verbal/written and organizational skills
  • Effective communication in Japanese and English (written, oral, and presentation skills), negotiation, interpersonal

List of Typical Experience For a Junior Systems Administrator Resume

1

Experience For Comf Junior Systems Administrator Resume

  • Effective written and verbal communication skills; and
  • Knowledge of or strong Interest in learning Oracle Weblogic
  • Knowledge and Experience with Microsoft Active Directory, IIS, Lync, SCCM
  • Knowledge/Experience with Web Servers - IIS
  • Experience with Exchange 2010
2

Experience For Enosc Junior Systems Administrator Resume

  • Experience with Backup Software (Backup Exec)
  • Experience with Citrix XenApp Farms
  • SAN experience – 3Par, NetApp
  • Familiarity and experience with Server Class hardware – HP C7000, Proliant BL Series, Proliant DL series
  • Adaptable to changing priorities, tasks, and work schedules to meet customer services standards
  • Windows administration experience
  • Experience with datacenter monitoring tools
3

Experience For Sccm Junior Systems Administrator Resume

  • Experience with Tape libraries
  • BS in Computer Science or related concentration or 3-5 years equivalent experience in related field
  • Solid knowledge of Microsoft Server & Microsoft SQL
  • Promote and facilitate Magna’s Open Door Process without reprisal; effective communication and Fair Treatment
  • Experience / or 2 with a BS
  • Experience in one or more of: C, C++, Java, Python, Ruby or Shell, Pearl
4

Experience For Junior Systems Administrator Resume

  • Understanding of fundamental networking and distributed computing environment concepts
  • Answering technical queries and assisting users; troubleshooting any reported problems
  • Performing hands-on administration of Windows servers and coordinating systems activities
  • Providing mentoring and guidance to other Systems Administrators and peers
  • Monitoring networks and security including event logs, messages and alerts
  • Ensuring stability and maintaining system up time 99.99%
  • Operating systems troubleshooting and configuration for Microsoft
5

Experience For Comf Junior Systems Administrator Resume

  • Working knowledge of Linux systems, networking infrastructure and services
  • Monitoring and being proactive with replacements of failed components. Ensure there is adequate spares in stock and ordered when needed
  • Supporting a hybrid Windows/Linux environment (70% Windows, 30% Linux)
  • Furnishing the organization with data security, reliability and accessibility
  • Performing server subsystem configuration, network management, installation of software
  • Working knowledge of NetApps (CDOT)
  • Working knowledge with Dell PowerEdge, FX2 or VRTX systems
  • Working knowledge of automation concepts and puppet/chef/automation scripts in particular
  • Responding to Audit requests for systems management information
6

Experience For Enosc Junior Systems Administrator Resume

  • Contributing to the development of operations improvement plans
  • Managing some open source servers and applications
  • Monitoring systems: SIEMs, log collectors/aggregators, PRTG, mmonit, iperf, etc
  • Applying OS updates, patches, and configuration changes
  • Reviewing system and application logs to identify potential issues with computer systems
  • Sharepoint development and testing environment: setting up testing VM’s
7

Experience For Sccm Junior Systems Administrator Resume

  • Expertise in crafting, analyzing and fixing large-scale distributed systems
  • Expertise in IT support, including deploying and supporting desktops/laptops,
  • Assist in Installation, configuration, troubleshooting, and managing server farms
  • Assist Installation, configuration, troubleshooting, and managing storage array networks and network-attached storage
  • Assist in configuring of virtual servers and monitoring them in VMWare
  • Provides a broad range of backup services to the Site Manager including serving as a stand-in when required
  • ShoreTel VoIP administration, troubleshooting and documenting QoS issues
  • Maintain documentation of network configurations, routing, and cabling layouts
8

Experience For Junior Systems Administrator Resume

  • Maintain, monitor, and troubleshoot district messaging and meeting systems
  • First point of contact for setup, maintenance and troubleshooting of product pricing and subsidy structures
  • Knowledge of and understanding of basic networking like DHCP, TCP/IP, DNS, SMTP, SNMP, IP addresses, Active Directory, Group Policy and User Profiles
  • Knowledge with Virtualization technologies, installing/configuring VMware; Creation, management, administration and maintenance of virtual servers and clients
  • Bash scripting programming knowledge
  • Assist in provisioning and creation of virtual server instances
  • Assist in provisioning and creation of cloud-based server instances
9

Experience For Comf Junior Systems Administrator Resume

  • Work closely with other support groups: development, quality control, build/release engineering, various technical services personnel, and customers
  • Closely controlling the production environment to ensure stability and uptime
  • Familiarity with networking – Switches, Firewalls, WAN, LAN, & VPN
  • Knowledge of Load Balancing – Citrix NetScaler
  • Triage and respond to issues during and after normal business hours.
  • Main point-of-contact for Simplified SMS; web based group messaging service
  • Network Connectivity – basic troubleshooting network connectivity to workstations
  • Assist in maintaining database of all equipment with details in the data center
  • Communicate (verbal and written) with technical and non-technical team members equally; familiar with supporting users in an office environment
10

Experience For Enosc Junior Systems Administrator Resume

  • Security+ and operating system certification (i.e., MCP 2012 or VMWare)
  • Provide hardware, software, and network support for post-production facility/colocations
  • Perform necessary periodic infrastructure security audits
  • Utilize technical knowledge and support expertise to maintain business SLAs and product uptime
  • Install and configure systems that support Equinox’s suite of applications

List of Typical Skills For a Junior Systems Administrator Resume

1

Skills For Comf Junior Systems Administrator Resume

  • Basic Systems Administration skills (troubleshooting Windows Server 08/12, manage GPO's in AD, setting up/changing email accounts, networking)
  • Desired Skills: DOD Security Policies/STIG/Security
  • Looking for candidates with roughly 1-3 years of experience
  • Understanding of and/or experience in help desk functionality and IT maintenance procedures
  • 6 months of experience actively installing, configuring and supporting the following
  • Cloud backups and monitoring / reporting / repairing experience
  • Proven record of resolving basic issues associated with system configuration management, resource sharing and basic networking concepts
  • Experience managing end-user desktop environments in a corporate setting
2

Skills For Enosc Junior Systems Administrator Resume

  • Experience in troubleshooting various computer hardware and peripherals such as motherboards, CPUs, printers, desktop video conferencing equipment, etc
  • Experience with government contracting or supporting acquisition systems
  • Work successfully with concurrent deadlines, and prioritizing and managing multiple tasks
  • Experience supporting and managing changes in a 24x7 online production environment
  • Experience working on enterprise level servers across multiple data centers
  • Basic experience with scripting languages such as Python and PHP
  • HTTPS and load balancing experience
3

Skills For Sccm Junior Systems Administrator Resume

  • Administer and experience migrating on a team or autonomously, on-premise Exchange of O365
  • P2V experience, working with VMware or Hyper-V
  • Hands-on experience with two or more of the following: Python, Bash, HTML 5,
  • Experience working in a production data center
  • Able to fit into an established team and complement the existing skill base
4

Skills For Junior Systems Administrator Resume

  • General ticketing system experience, they use Fresh Service
  • Solid understanding of Red Hat 6.5 and Red Hat 7 required
  • Windows Server Administration experience working with Active Directory, NTFS file share, GPO’s, DNS, and DHCP
  • Experience providing technical support in an enterprise environment
  • Experienced with patching and system upgrades that occurs in a classified environment
  • Experience supporting IT customers
  • Demonstrated working Knowledge of Linux
  • Experienced in writing basic IT protocols and documentation
5

Skills For Comf Junior Systems Administrator Resume

  • Experience in resolving security issues
  • Experience providing customer service or help desk support
  • Experience providing functional and technical customer service or help support with business software solutions or IT systems
  • A combination of experience and/or exposure/familiarity in the following areas
  • Experience configuring systems, servers, firewalls and other components necessary to achieve proper resolution
  • Experience performing updates to restore and maintain the overall health of IT services
  • Experience conducting updates to the electronic dashboard and associated components
  • Experience with the following technologies are highly sought out
6

Skills For Enosc Junior Systems Administrator Resume

  • Experience supporting Windows Servers in a medium to large scale environment
  • Technical writing/review experience
  • Experience with SQL Clustering
  • Experience supporting Unix/Linux Systems (CentOS, RedHat Linux)
  • Experience in environments with a customer facing production environment
7

Skills For Sccm Junior Systems Administrator Resume

  • Experience working with NetSuite ERP, Nexonia, Callidus or other SaaS tools
  • Experience with consulting and/or customer service
  • Experience in communicating with all levels of line management to include executive team
  • Proven ability to gather appropriate information and provide direction to staff in handling critical, flight operations dependent, outage situations
  • Experience with common operating systems (Windows, VMware and Linux)
  • Basic programming experience within C++, Python, or Bash
  • Experience working with HP, Dell and Cisco products
  • Experience with management and monitoring tools like ManageEngine, Solarwinds, Nagios, Splunk
8

Skills For Junior Systems Administrator Resume

  • Knowledge of ITIL principles and experience operating within an IT function governed by ITIL processes
  • Strong understanding of Microsoft Print Services
  • Serve as a role model for staff in demonstrating positive attitude, appropriate attire and an effective work ethic
  • Experience with Virtualisation technologies including VMWare & HyperV
  • Experience with administrating Linux and Windows
  • Professional IT experience dealing specifically in systems administration
  • Experience in IT in a support role, Help Desk, Desktop, etc
  • Core Server infrastructure experience (DNS, DHCP, SNMP, etc.)
9

Skills For Comf Junior Systems Administrator Resume

  • Write and debug scripts and programs that enhance the utility of systems and provide effective user interface to other systems
  • Experience with data visualization platforms
  • Operationalexperience with Rapid7, Device42, Nessus, and CVSS
  • Good technical knowledge with the ability to explain technical solutions/issues to both technical and non-technical customers
  • Performing data back-ups and planning for capacity growth as well as providing system performance tuning
10

Skills For Enosc Junior Systems Administrator Resume

  • Adding and retiring technologies to/from existing infrastructure
  • Researching, recreating, and troubleshooting issues
  • Maintaining operating software, including OS as well as applications
  • Coordinating and interfacing with multiple business units and aggressively following-up on details
  • Planning and executing updates and upgrades to Microsoft server platforms
  • Working knowledge of various scripting software (Perl shell, etc.)
  • Working knowledge of basic networking concepts and technologies – TCP/IP, VLANs, DNS, DHCP, SNMP, SMTP
  • Formulating resolutions and working with customers to implement

List of Typical Responsibilities For a Junior Systems Administrator Resume

1

Responsibilities For Comf Junior Systems Administrator Resume

  • Great skills in customer service skills
  • Experience in IT related roles; IT Operations, Service Desk experience required
  • Bachelors and 0 years’ experience or 4 years of related experience with a HS/GED
  • Able to clearly and effectively present information and respond to questions from management, team members, suppliers and customers
  • Demonstrated experience of Windows 10, Mac OS and Windows Server 2008
  • Windows Desktop support skills
  • Experience in trouble-shooting network, server and operating systems
  • Nice to have BMC Remedy, General knowledge of scripting languages, NetIQ monitoring experience
2

Responsibilities For Enosc Junior Systems Administrator Resume

  • Experience using server and service level monitoring software
  • Experience with systems administration in a Linux and UNIX (Solaris 10+) environment including shell script development and debugging
  • Reviews software, hardware, documentation rollouts to ensure staff has a full understanding of requirements/training prior to deployment
  • Experience providing technical support
  • Experience working in an application software based environment with high levels of dependencies
  • Hands-on IT experience in the following areas
  • Experience with Active Directory, specifically Group Policy Scripting; also, Microsoft Exchange and Windows 10
3

Responsibilities For Sccm Junior Systems Administrator Resume

  • Experience Troubleshooting various types of hardware:(Desktops/iPhone/Android/Printer/PC/Mac books)
  • Experience working with MS Office to include Outlook, Word and Excel
  • Evaluate, prioritize and respond to service requests with a resolution
  • BA in Computer Science and/or equivalent certifications/experience required
  • Systems/server administrator experience with Windows Server 2003/2008, OSX, and Linux RHEL/CentOS
  • Ten (10) years’ experience in programs and contracts of similar scope, type, and complexity within the Federal Government is required
  • Relevant technical experience in system administration or IT operations
4

Responsibilities For Junior Systems Administrator Resume

  • Experience in role of Tier I & II support staff in 24/7 environment
  • Extensive hands on experience with desktop applications and support
  • Experience with Microsoft O365 suite of products
  • Previous experience with AF network operations
  • Experience with DoD/AF policy
5

Responsibilities For Comf Junior Systems Administrator Resume

  • Experience in systems administration
  • Deadline-oriented, flexible, organized and able to handle prioritization
  • Excellent written and verbal communications. Ability to convey technical issues and material to non-technical people (end users)
  • Hardware and software experience with the ability to trouble-shoot and configure systems on the company platform
  • IT ticket management system experience such as Remedy
6

Responsibilities For Enosc Junior Systems Administrator Resume

  • Experience with Windows Server technologies and Active Directory
  • Proven ability to document processes, solutions, and repeat based off documentation
  • Professional experience in
  • Ambition to improve skill set and knowledge base
  • Experience with network design/support
  • Experience in Atlassian software and collaboration tools
  • Experience in Active Directory
  • Experience in SQL and/or JQL
  • Experience required with
7

Responsibilities For Sccm Junior Systems Administrator Resume

  • Experience with Dell, Cisco and HP server hardware; Storage and Network hardware
  • Experience in Network Operation Center and Incident Response Team
  • Preparing reports and monitoring metrics
  • Understanding of capacity planning (Space, Electrical, HVAC) in a data center environment
  • Managing our Backup infrastructure using Veeam
  • Understanding of the underlying network and DNS concepts
8

Responsibilities For Junior Systems Administrator Resume

  • Understanding of network and server performance issues
  • Working with team members to identify issue trends and strategies to mitigate
  • Conducting quality assurance on issue resolutions
  • Administering user accounts
  • Understanding web-based technologies - Apache , IIS, NGINX
  • Addressing users' needs as those needs pertain to
  • Working knowledge of Windows Server 2008/2012/2016 and Windows 10
  • Zebra label printers, multifunction networked devices for printing, scanning, copying, and faxing
9

Responsibilities For Comf Junior Systems Administrator Resume

  • Advanced knowledge of Microsoft operating systems, software packages and products, including working knowledge of Windows 7, 8, and 10 platforms
  • Problem solving — identifying problems and reviewing related information to develop and evaluate options and implement solutions
  • Assist in creating and documenting/updating playbooks and processes
  • Provides assistance to users in accessing and using business/computer systems. Monitors and supports computer processing
  • Provide data center operations support: server tagging and racking, network patching and cable management
  • Run/manage end-of-month ticket billing process for all Publishing Services support teams
  • Basic knowledge in operating systems, computer technology, software and writing system documentation
  • Day to dayfirst linesupport of R&Ds systems, taking and resolving helpdesk tickets
10

Responsibilities For Enosc Junior Systems Administrator Resume

  • Monitor adherence to guidelines on application processing, alerting, maintenance and security
  • Provide support to help desk staff including troubleshooting of escalated requests
  • Desktop operating systems and applications including Windows 7 and Microsoft Office
  • Manage operating systems and software packages, including open source
  • Guarantee that the environments properly work every day, ensuring a prompt support during the functional/customers test sessions
  • Support the writing of the technical documentation needed for operation or recurring issues or tasks
  • Responsible for providing technical knowledge, administration, maintenance, and operation of the IBM End Point Manager tools, including

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