Java Support Resume Sample

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Marian Collier
7162 Marley Place,  Philadelphia, PA
+1 (555) 810 0907

Work Experience

Java Application Support Lead
07/2015 - PRESENT
Los Angeles, CA
  • Perform implementation steps as prescribed in documented changes, upgrades, installations and outages
  • Proficiency in Analysis, Design, Build, and Deployment of core Java applications. (4+ years)
  • Strong Oracle PL/SQL programming skills.(3+ years)
  • Knowedge of Technical operations team procedures and processes
  • Work experience with any of the following – Linus/UNIX/Solaris/AIX
  • Previous Banking/Financial/Credit Card experience is desired
  • Prior L2/L3 Support experience
  • Experience with Sybase database
Java Application Support
08/2009 - 02/2015
Chicago, IL
  • Total of 3 - 5 years’ experience in Oracle Applications
  • Web design, requirements/specifications definition, analysis, assessments, planning, design, development, integration, testing, installation, performance tuning, deployment, or maintenance
  • SQL (preferably Oracle)
  • Support, Maintenance and Operations, Organizational Skills, Dealing with Incidents on Applications,
  • Hands on support. technical. Need someone who has a strong development background or knowledge who is okay in a role that is not 100% development
  • Assist in creation of tools to improve team’s capability to identify cause and expedite recovery
  • Communicate with the stakeholders of the application and technology peers
  • Coordinate with onshore business and technology teams
Java Technical Support Analyst
08/2005 - 06/2009
New York, NY
  • Provide application support for several trading applications
  • Provide great customer service and support
  • First line support for Incident for internal and external solutions, covering the full technology stack
  • Change / release support
  • Investigation of problems, including design, code, test and implementation of fixes
  • Ensuring solutions are monitored and have appropriate alerting
  • Automation of common, repeatable, manual tasks
  • Research and presentation of ideas for system improvements and contributing to continuous operational/service/lean improvement plans
  • Experience as a Software Engineer working on major programmes across a complex IT environment


University of Idaho - Boise Center
1999 - 2004
Bachelor's Degree in Engineering

Professional Skills

  • Good communication skills, both verbal and written, with strong relationship, collaborative and organization skills required
  • Good verbal and written communication skills. Good troubleshooting skills. Willingness to work in support environment
  • Prior experience with Production Support, Analytical / debugging skills are value added
  • Good troubleshooting and issue resolution skills; experience in coming up with new solutions and thinking “outside of the box”
  • Experience applying your skills and knowledge to find solutions to customer problems
  • Other technical skills: PHP, Python, Perl, .NET. Experience working with an API
  • Strong analytical and inter personnel skills

How to write Java Support Resume

Java Support role is responsible for java, programming, analytical, security, retail, training, integration, database, trading, architecture.
To write great resume for java support job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Java Support Resume

The section contact information is important in your java support resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Java Support Resume

The section work experience is an essential part of your java support resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous java support responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular java support position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Java Support resume experience can include:

  • Strong experience with JAVA/J2EE, WCS, Dynatrace, Splunk, good troubleshooting skills
  • Two (2) years of experience in production support/operations experience
  • Two (2) years of experience in WebSphere Application Server configuration, deployment and administration experience
  • Two (2) years of experience in WebSphere Message Broker configuration, deployment and administration experience
  • Strong technical experience with Unix/Linux, Apache, and either WebSphere, WebLogic, JBoss
  • Working experience with onshore offshore model, work distribution and get the delivery done from offshore team

Education on a Java Support Resume

Make sure to make education a priority on your java support resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your java support experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Java Support Resume

When listing skills on your java support resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical java support skills:

  • Solid Java skills and a desire to grow them further
  • Demonstrates familiarity and strong working knowledge of the relevant programming languages/tools for the application area
  • Self-sufficient work, problem solving skills, creativity, analytic thinking
  • Two (2) years of experience in Unix shell scripting experience
  • Capable of learning new technologies, and effectively use them and apply them
  • Collaborate with effected business areas to identify, create and implement the business requirements effectively

List of Typical Experience For a Java Support Resume


Experience For Java Application Support Resume

  • Sev1/Sev2 incident resolution & Root cause analysis. Assist team towards Sev 3/4 prioritization & resolutions
  • Min. 1-3 years Web/Application server operation experience (WebLogic, JBoss server, Apache Webserver)
  • General IT system operation experience
  • Good Knowledge on Java , Web services and SQL
  • Linux Java development supportwith experience troubleshooting of production applications within lower and upper multi-tier environments
  • Prioritize, sense of Urgency
  • Key Requirements:App Support Experience, Unix, Query, Java

Experience For Java Support Engineer Resume

  • Experience with JEE, Web Services (SOAP/RESTful/JSON)
  • Experience with SQL Databases such as SQL Server, Oracle or Sybase
  • Experience with JavaScript and JavaScript libraries such as jQuery
  • Experience with XML and XML Libraries
  • Experience with Java technology (J2EE, JSP and AJAX)
  • Good Knowledge on Java/J2EE, Integration, Microservices, AEM Basics
  • Experience in GWT
  • Participate in triaging issues

Experience For Java Technical Support Analyst Resume

  • Perform periodic manual regression testing and defect documentation
  • Able to grasp and understand new technologies and concepts. Proactive approach to problem solving
  • Be willing to learn technologies as required
  • Microservices, REST and Web Services (JSON, XML)
  • Tomcat / TomEE / WebSphere

Experience For Java Support Systems Analyst Resume

  • Pentaho, DataStage, ETL tools
  • Nagios, Apica, PagerDuty, App Dynamics, Splunk
  • Atlassian stack (JIRA, Confluence, Hipchat, Bitbucket)
  • Min 5 years in Healthcare Domain
  • Claims HC Sub Domain
  • Techno domain System Analyst responsibilities

Experience For Java .NET-applications Support Analyst Resume

  • Server/client architecture knowledge, Java Enterprise Edition knowledge, BPM workflow knowledge, Mobile application technology knowledge, ITIL basic knowledge, Slovak language is advantage
  • Point of escalation accountable for customer support to diagnose and resolve customer impacting issues
  • Flexible to work in Production support work
  • Take ownership of the issues (analyze and debug) and provide resolution. Communicate effectively with the developers and in a timely manner. Provide suggestions to improve developer experience/ reduce ticket inflow.Search Jobs US
  • 24x7 support of production applications on a rotating basis, and participate in resolution of escalated incident calls
  • Technical support and maintenance for web applications and tools

Experience For Java Application Support Lead Resume

  • Plan and execute day-to-day maintenance for the web environment
  • Automate common second tier support tasks
  • Monitor work intake queues, maintain Service Level Agreements (SLAs), and own root cause analysis of incidents
  • Provide top-to-bottom support of a wide-ranged application environment
  • Technical knowledge in SQL
  • Technical knowledge in Java
  • Understand / adhere to quality / security standards and processes applicable to role

Experience For Java Support Analyst Resume

  • Passion for application support
  • Hear business strategy and solution technical delivery
  • Provide L2 and L3 support for set of applications assigned
  • Restore services based on agreed Service Level Agreements
  • Create problem records for repetitive incidents and provide solutions

Experience For IT Java Application Support Resume

  • Perform Root Cause Analysis and Problem Investigations for all incidents
  • Provide minor enhancements as agreed for small initiatives
  • Identify and create improvement plans in the system
  • Enhance knowledge management documents
  • Demonstrates understanding of application development methods, including MST’s software development methodology, as well as the fundamentals of requirement specification, design, coding, and testing of business applications systems
  • Has a strong working understanding of installed systems, with the ability to troubleshoot and resolve many problems on the existing system(s) supported
  • Takes customer calls and resolves most customer issues independently
  • Coordinates with various support teams across the organization, for problem research and resolution

Experience For Smts-java Support Resume

  • Communicates with line of business and management the overall status and health of the application. Looks for areas of improvement in monitoring, application stability, and speed of determining root cause
  • Provides monitoring of the environment during release or independent change and tracks changes to the production environment thru out the weekend for executive communications
  • Knowledge of Red Hat JBoss Middleware solutions
  • Respond to telephone calls, email, service requests for technical support in a fast, friendly manner
  • Daily application checkout activity, troubleshoot & support software applications, various hardware/software configurations and run SOP based appropriate testing & diagnostics
  • Identify, research, and resolve Known technical Incidents/problems and escalate Incidents/ problems to other support teams when necessary
  • Review active tickets attempt to resolve based on Knowledge base and known issue resolution document

Experience For Java Support Specialist Resume

  • Work in a fast-paced environment, able to adapt to frequent change and be able to work a flexible schedule
  • Language - Java, J2EE, XML,
  • Framework - Angular JS, Struts, Hibernate
  • Unix/Linux System Admin
  • Web Tech - SOAP WS, JSP
  • IDEs - WSAD, RAD
  • DB - Oracle, MySQL,

List of Typical Skills For a Java Support Resume


Skills For Java Application Support Resume

  • Java Development Experience. Experience in working with Java extensively
  • Automated testing experience using a suite of tools for various test classifications; e.g. unit testing, performance, security, acceptance testing
  • Good understanding of Unix/Linux, shell scripting and PL/SQL
  • Experience using the following technologies to develop business critical applications and solutions
  • Experience is data cleansing and reporting
  • Hands on experience in J2EE Server Technologies such as Java, JSP, JMS, Servlet, Webservices, XML, Clustering, and EJB
  • Demonstrates proficiency with one or more technology environments, with the ability to learn and apply new and emerging concepts very quickly

Skills For Java Support Engineer Resume

  • Builds and maintains a strong working knowledge of the business area(s) supported and the applications that support it
  • Previous experience in working with customers, multiple teams and organizations across different geographical locations
  • Hands-on experience in troubleshooting production issues and defects
  • One (1) year experience in Application monitoring tools such as Dynatrace
  • Experience with web frameworks such as Spring or JEE 6
  • Good command using tools like MS PowerPoint, MS Macros, Excel
  • Working experience with Oracle PL/SQL
  • Intermediate Experience in the following Java, Web Services, Unix/Windows Server, Oracle DB areas

Skills For Java Technical Support Analyst Resume

  • Experience working on data integration, data ingestion and high-volume transaction solutions
  • Hardware and software knowledge, Linux experience, Database and SQL knowledge, Shell-scripting knowledge
  • Proactive analysis, validation & fixing of business data issues
  • Experience in the design, development of J2EE applications
  • Experience with persistence layers such as hibernate, Toplink, and IDE’s like JDeveloper
  • Develop a strong internal network

Skills For Java Support Systems Analyst Resume

  • Relevant IT experience (Production Support, SDLC- Waterfall / Agile)
  • Experience Visual Basic, SQL and DB2
  • Experience in Eclipse and SVN
  • Experience in Unix and Shell scripts
  • Experience in Agile and DevOps is a nice-to-have
  • Current (or recent) experience in Unix, Java, Query, SQL
  • Current (or recent) experience in Websphere, Splunk, Oracle DB
  • Previous experience with Database management
  • Experience in large-scale multi-tier software applications

Skills For Java .NET-applications Support Analyst Resume

  • Develop strong relationship with business process owners and stakeholders team
  • Hands-on experience in Core Java/Advanced Java
  • Two (2) years of experience in production issue triage, root cause analysis, defect and incident management
  • Two (2) years of experience in Pharmacy or Health care domain
  • Two (2) years of experience in enterprise UNIX/Linux administration
  • Two (2) years of experience in the administration and custom configuration of large of-the-shelf applications or software packages

Skills For Java Application Support Lead Resume

  • Operating Systems including Windows and Unix
  • Troubleshooting technical issues & resolving defects
  • Working knowledge of UI/Front-End development using Angular, HTML, CSS, etc
  • Understanding of multi-tier architecture and infrastructure configurations
  • Programming knowledge in Java
  • Operating Systems (Linux and Windows) knowledge

Skills For Java Support Analyst Resume

  • Ensuring change/feature enhancement requirements are implemented appropriately to ensure it delivered accurate and on time
  • Working knowledge on SOAP or Restful WebServices
  • Assuring smooth operation of Integration and Workflow environment
  • Monitoring applications, systems & interfaces
  • Expertise in Core Java, Swing Spring, J2EE, Web Services(Rest Full), Hibernate
  • Successfully troubleshoots most applications problems independently, determining the root cause and fixing the problem
  • Responsible for ensuring stability of applications in production. Provides on-call support for triaging problems

Skills For IT Java Application Support Resume

  • Project Details:Support for several leasing applications, including some newly developed systems
  • Team: Several teams are growing across the leasing business, highly collaborative, open, fast-paced environment
  • Execute service requests with follow-through from planning, testing, and documentation to implementation and steady state
  • Administration and configuration of application servers including Weblogic, JBoss, Websphere, etc
  • Document incidents/problems and clearly document the issue, troubleshooting steps taken, and comments in an incident management system
  • The Enterprise Consumer Digital Platform team is tasked with developing enterprise wide reusable critical components that comply with MasterCard standards
  • Drive to understand and exercise emerging technology trends

Skills For Smts-java Support Resume

  • Provide reporting of Availability and capacity trends
  • Maintain time reporting on projects and provide timely updates to project milestones
  • Familiarity with common networking practices
  • Attain a CompTIA Security+ Certificate before starting work
  • Environment:Agile Environment, working directly with the business

Skills For Java Support Specialist Resume

  • Undertake root cause analysis and problem investigating
  • Linux command line, shell & scripting languages
  • Used technologies - IBM BPM, Bonita BPM, Linux, Scripting, Hadoop, Cloudera, BI tools, Cloud solutions
  • Customer Communication and Incident Triaging
  • Willingness to work in evening hours and weekends on need basis
  • Create application monitoring plan and recommend performance and infrastructure capacity improvements

List of Typical Responsibilities For a Java Support Resume


Responsibilities For Java Application Support Resume

  • Salary Range:Open to negotiation!
  • Tech Stacks:Unix, Java, Query, SQL
  • A team player who can work well with others
  • IT experience in a technical production support role or equivalent with background in Unix and/or Windows development or operations support with hands-on using Java, C++, Python or another OO language
  • Certifications: Knowledge of ITIL production support best practices

Responsibilities For Java Support Engineer Resume

  • Familiar with technical production support with background in Unix and/or Windows development or operations support with hands-on using Java, C++, Python or another OO language
  • Familiar with Unix/Linux, Apache, and either WebSphere, WebLogic, JBoss
  • Familiar with Agile and DevOps environment
  • DOD Secret Clearance and US citizen
  • Extensive experience in Java, J2EE and ADF based systems development, which includes System Analysis, System Designing, Programming, Debugging, Defect fixing, Testing, Application Performance Analysis and Deployment
  • Hands on experience in Oracle ADF 11g Architecture, JDeveloper, Oracle ADF Development (ADF, ADF Faces, ADF Task Flows and Business Components) with Web Services
  • Web development using Java

Responsibilities For Java Technical Support Analyst Resume

  • Coordinate a small team
  • Continually build knowledge and proficiency in applications development and changes in technology
  • On-Call 24 X 7 as needed in a rotation basis, if required
  • Unix/Linux production support
  • REST Api, web services

Responsibilities For Java Support Systems Analyst Resume

  • This is a Technical Support Role
  • Knowledge on OAuth 2.0 & SOAP
  • Be familiar with code repositories (bitbucket, git or others)
  • OS knowledge (Linux and Windows)
  • Web Server - WebSphere

Responsibilities For Java .NET-applications Support Analyst Resume

  • Technologies: J2EE, JMS, SOAP, Web Services, Webmethods, XML Schema, JMS, JDBC
  • Certifications in Java or ITIL
  • Usage of Excel
  • OS – Linux

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