Java Production Support Resume Sample

15 votes
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Virginia Wolf
285 Ferne Parks,  Los Angeles, CA
+1 (555) 464 6972

Work Experience

Java Lead Production Support Developer Engineer
06/2017 - PRESENT
San Francisco, CA
  • Solve unique and complex technical problems with broad impact on the business within SLA
  • Communication with Business users related to resolving queries, obtain clarifications and providing updates
  • Setup Business bridge calls to update status of Critical incidents / Outages
  • Follow up with internal and external stakeholders (Customer and Vendor liaison) to progress tickets to resolution
  • Responsible for liaising between project teams across locations and the Customer
  • Experience around application support or technical operations required
  • Strong communication skills, both verbal and written, with strong relationship, collaborative and organization skills required
  • Experience in Java and web services, Unix/Windows Server, Oracle DB
  • Provide complete KT to support teams before any production release
Production Support Java Unix
11/2013 - 04/2017
Los Angeles, CA
  • Manage and mentor the mentees (team)
  • Provide inputs for development of learning plan for the team
  • Shares recommendation towards Performance management and recognition of team members
  • Ensure complete KT to support teams before any production release
  • Coach the delivery team
  • Provide inputs for learning plans
  • Conduct regular meetings with the project teams and address their issues / concerns
Production Support Java
06/2009 - 08/2013
Phoenix, AZ
  • Accountable to manage the workload of the team
  • Provide inputs for appraisal rating, promotion recommendations and rewards and recognition
  • Evaluate candidates during lateral hiring process
  • Develops and tests application code to ensure that it meets business requirements
  • Assists with and communicates the design of a solution to other team members and leads
  • Attends daily stand-ups and participates by communicating status and obstacles
  • Reviews business requirements both independently and within the team; Communicates deficiencies and changes to business analysts to ensure proper modifications are made


University of Phoenix - Metairie Campus
2003 - 2008
Bachelor's Degree in Business

Professional Skills

  • Experience in Debugging skills, analytical skills and problem solving skills
  • Problem-solving skills and proven record of working well in an Onsite offshore team environment
  • Excellent Team Interaction and Communication Skills
  • Excellent/Effective/Quick communication skills
  • Excellent communication skills to be able to work with internal and external teams
  • Team player, good communication skills, being proactive, self-driven for support triaging
  • Prior experience with Linux scripting, WebSphere

How to write Java Production Support Resume

Java Production Support role is responsible for database, basic, software, design, java, integration, troubleshooting, organization, analytical, solutions.
To write great resume for java production support job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Java Production Support Resume

The section contact information is important in your java production support resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Java Production Support Resume

The section work experience is an essential part of your java production support resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous java production support responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular java production support position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Java Production Support resume experience can include:

  • Possessing solid understanding of DEVOPS
  • Experience in root cause analysis, problem solving, issue tracking, performance improvement and support
  • Experience with ETL, SQL, Java, .net development and Unix/Linux
  • Relevant IT software experience (Development SDLC lifecycle)
  • Experience in Build, Deploys, configuring JMS, Webservices, JNDI, DB Pool, Websphere and Oracle database
  • Very good understanding on Development life cycle, build and deployment process

Education on a Java Production Support Resume

Make sure to make education a priority on your java production support resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your java production support experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Java Production Support Resume

When listing skills on your java production support resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical java production support skills:

  • Advanced proficiency in analysis, and communication skills (verbal and written) across all organizational levels
  • Prior experience in Oracle/SQL DB
  • Basic database skills (SQL, Oracle PL/SQL, No-SQL)
  • Experience of working in software enhancements and Maintenance / Production support environment
  • Experience in Java/J2EE
  • Experience in Incident management, Problem management, Change management

List of Typical Skills For a Java Production Support Resume


Skills For Production Support Java Unix Resume

  • Operating Systems: Windows, Linux, UNIX
  • Willing for on-call and shifts during peak season
  • Knowledge of building scalable apps using techniques like multithreading, SOA etc
  • Frameworks: Struts 2, Spring 3, Spring Boot, MVC, Hibernate
  • Be available for support outside working hours or weekends
  • Use problem-solving techniques to analyze problems and provide resolutions with limited assistance from others

Skills For Java Lead Production Support Developer Engineer Resume

  • Delivers production ready code according to established sprint timelines
  • Prepares technical documentation outlining proposed changes, in accordance with departmental documentation standards
  • Participates in routine project and departmental meetings and planning sessions
  • Support clients with onboarding Identity and Access Management platforms
  • Support includes research, triage, defect resolution, test support, coding, compliance and all other production support functions
  • Object Oriented development techniques
  • General Web Development Principles
  • Application Design Principles & Patterns

Skills For Java Production Support Developer Resume

  • Java, C#, Active X, XML, Fundamental SQL, RDBMS knowledge, Office tools
  • Work with offshore teams/Willingness to work with diverse team
  • Bridge onsite team to offshore team and also clients
  • Drive to find permanent solution for repeated issues and improve system performance
  • Expertise in Core Java and J2EE

Skills For Production Support Java Resume

  • Expertise in REST and SOAP service
  • J2EE Technologies: Servlet, JSP, EJB, JDBC, JSTL
  • Web Technologies: HTML, CSS, XML, XSD, XML Parsers, JQuery, JavaScript
  • App/Web Servers: JBoss, Web Logic, Tomcat
  • API Technologies: Swagger, MuleSoft
  • SOA: Web Services (SOAP, WSDL)
  • Tools: Maven, Log4J, Rational Rose
  • IDEs: Eclipse, NetBeans, Web Storm

Skills For Production Support Java Developer Resume

  • Databases: Oracle 10g and SQL Server 2008, DB2
  • Need to analyze the Java/J2EE code fix. Need to co-ordinate the change request validation in production environment. Need to represent in the Client calls to update the status
  • Excellent communication skills. Demonstrate ability to communicate effectively with both technical and non-technical partners
  • Support experience is an added advantage
  • Support Role in Relevant marketing space
  • Need to coordinate with multiple technical/business teams for quick resolution of the production issues

Skills For Java Developer / Production Support Resume

  • Reviews test scripts and incorporates them into unit and integration tests to ensure that tests are repeatable
  • Daily, checks application code into centralized version management system (Subversion) to ensure changes are captured and version history is retained
  • Communicates blockers and works to resolve them so that sprint timeline is maintained
  • Troubleshoot and analyze production issues
  • Support system and infrastructure upgrades

Skills For Java / JEE XCC Production Support Engineer Resume

  • Work closely with Technology Infrastructure Teams, Development & Testing Teams in supporting Integrated / Independent releases, software/hardware upgrades, server upgrades, etc
  • Hands on knowledge about web services (SOAP/REST)
  • Proven ability in Java OO concepts, XML, MVC design, JSTL, JSP, WEBLOGIC, TOMCAT, Eclipse, SOA (including web services and ejbs), SQL using Sybase, ORACLE and MYSQL
  • Experience with seamless integration of various application layers
  • Responsible for monitoring all application support activities for backend IT applications including trouble shooting, performance monitoring, recommendation of resolution, installation and script/code writing
  • Very good knowledge in Unix, Batch process, watching the log files

Skills For Java Application Developer & Production Support Lead Resume

  • Experience with ITIL processes and management
  • Debugging the code, troubleshooting and finding the root cause
  • Object Relational Mapping
  • Tests, debugs, documents, and installs new applications and programs and work closely with development, infrastructure and DBAs
  • On-call rotation to support High Availability system
  • Respond to errors and emergencies within applications and programs

Skills For Java Production Support Systems Analyst Resume

  • Perform installation of code releases and patches and write scripts or programs for IT applications
  • Assist in the implementation and maintenance of databases and systems
  • Support for production and non-production environments
  • Work on issues/tickets reported by Business teams based on predefined SLAs
  • Provide updates to management when needed for outage/escalations
  • Java Application Servers

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