IT Strategy Resume Sample

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Rachelle Gleichner
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Work Experience


TS&A IT Strategy Devops Lead Senior Manager
05/2015 - PRESENT
Houston, TX
  • Financial services industry experience and /or large IT organization
  • IT infrastructure, architecture and operations along
  • Development and improvement of ITSM processes and functions
  • ITSM-related tools and technology
  • Develop Business Solution Strategies for Business Unit’s Core Applications
  • Conducts critical research on emerging industry trends, technologies, competitor activity, and other key topics to support the development of Kaiser Permanente’s technology
  • Develops, leads, and manages the overall strategy of the BT&S plans and ensures plans support both short-term and strategic business needs
  • Actively engages within industry forums to keep up with rapidly evolving trends in technology
  • Develop a governance model that provides a structure for appropriate usage of tools
IT Strategy & Investments Officer
02/2009 - 11/2014
Philadelphia, PA
  • Inspiring and motivating our consultants by embodying the firm’s vision, mission, values and strategy
  • Experience with requirements analysis of IT
  • Experience as a business process analyst
  • Experience with client-facing IT consulting
  • Working closely with the CTO and direct reports, periodically refresh IT strategy and determine the need to adjust IT’s operating model, delivery model, and organizational architecture to better enable IT strategy and business function success
  • Play a lead role in IT’s Good to Great transformation program that involves using Agile, Lean, Service Management and Total Cost of Ownership disciplines across IT and with clients to free up 30%+ capacity spent on BAU tasks
  • Full understanding of Databases, Middleware systems, Operating Systems and Replication
  • Able to develop programs and framework required for design of metrics, analytical tools, benchmarking activities and related reporting for the identification of best practices
IT Strategy & Project Management Intern
08/2006 - 10/2008
San Francisco, CA
  • Develops, leads, and manages the overall strategy of the BT&S IT organization and drives required transformation of the organization and initiative portfolio to support those plans
  • Ensures plans support both short-term and strategic business needs
  • Transforms the business by evaluating issues with a broad, multi-function, multi-year perspective
  • Finds ways to continually improve the technology utilization to expand the business, often times working across all business units/LoBs
  • Creates and drives IT strategies in direct support of the technology plan and ensure that technology supports the business strategy
  • Organizes and prioritizes IT strategies and activities to align with the business units as well as the enterprise, and develop knowledge of the key systems and customer requirements
  • Provides strong strategic, organization, and technical leadership and direction to achieve BT&S goals and objectives, ensures teams operate within defined budget and timeline constraints
  • Responsible for tracking and delivering on program KPI’s

Education


Virginia International University
2001 - 2005
Bachelor's Degree in Computer Science

Professional Skills


  • Exceptional problem solving combined with strong interpersonal skills, proven by first-hand work experience
  • Excellent communication skills- oral, written including writing/delivering presentations
  • Strong problem-solving skills - ability to apply structured thinking in solving problems
  • Strong knowledge on technology and trends by combining experience and interest in latest innovations
  • Experience as Solution Architect or preferably Enterprise Architect with a proven track record of implementing innovative strategies / solutions
  • Understanding and experience with IT economics – including popular financial measures (such as CFROI, TCO etc)
  • Related experience including 2+ years leading / managing teams

How to write IT Strategy Resume

IT Strategy role is responsible for design, planning, facilitation, security, finance, training, integration, database, refining, telecommunications.
To write great resume for it strategy job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For IT Strategy Resume

The section contact information is important in your it strategy resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your IT Strategy Resume

The section work experience is an essential part of your it strategy resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous it strategy responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular it strategy position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative IT Strategy resume experience can include:

  • Performing analysis and providing advice on the evolution and implementation of management concepts, and business practices based on comprehensive understanding of a corporate vision
  • Strong facilitation skills and organizational skills including experience with lean and six sigma
  • Demonstrates extensive experience in all phases of financial tracking and reporting
  • Organizational skills to work with a vast array of information and to cope with rapidly changing information
  • Interacts effectively both inter and intra-departmentally on a regular basis for financial reconciliation and coordination
  • Fluent written and verbal communication skills in English and German language

Education on an IT Strategy Resume

Make sure to make education a priority on your it strategy resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your it strategy experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in IT Strategy Resume

When listing skills on your it strategy resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical it strategy skills:

  • Excellent people skills and customer relationship track record – mandatory
  • Prior Experience addressing regulatory compliance (e.g., SOX, HIPAA, GLB)
  • Demonstrates knowledge sharing within and outside of engagement setting
  • Senior consulting experience from top management and IT consulting firm
  • Proven track record of holding and achieving sales targets
  • Strategic planning experience in top tier consulting firms (e.g., McKinsey, BCG, Bain or L.E.K.

List of Typical Experience For an IT Strategy Resume

1

Experience For TS&A IT Strategy Devops Lead Senior Manager Resume

  • Serves as trusted and experienced advisor to the client’s senior IT leadership
  • Support stakeholder management to refine and drive eIT’s long-term strategy and establish a multiyear plan of strategic investment priorities
  • Experience with Advanced Analytics solutions
  • Information technology experience
  • Multiple years’ experience in Franchise Operations (any industry) and/or corporate operations
  • Multiple years' experience in Franchise Operations (any industry) and/or corporate operations
  • Experience with information security standards, frameworks and best practices
2

Experience For IT Strategy Leader Resume

  • Experience and involvement in an audit process
  • A high level of motivation, strong work ethic and ability to work under limited supervision (‘self starter’) in unstructured environments
  • Establishing, managing, and updating portfolio management processes correlated to appropriate decision forums
  • Decomposing higher level strategic plans and business goals down to lower level strategic planks and business goals
  • Foster a community of creative brainstorming, test and learn that empowers team members to be proactive/forward thinking problem solvers
  • Enable and facilitate standardized metrics, reporting and communications, including review of portfolio monthly project status reports and executive dashboards
  • Basic financial acumen: Familiar with funding and budgeting processes for large organizations
  • Fluent level of English in speaking and writing
  • Providing technical assistance to investment and decision support functions, providing recommendations for resource allocation to improve alignment with strategic goals and objectives
3

Experience For IT Strategy & Investments Officer Resume

  • Conducting investment performance management and analysis (e.g., cost, schedule, and performance) against planned baselines established through organizational governance (e.g., engineering review boards, performance management reviews, execution reviews)
  • Supporting compliance with Office of Management and Budget (OMB) IT annual reporting requirements (e.g., IT 53 and Exhibit 300) to justify the organization's IT investments
  • Facilitate strategic planning and enable eIT leaders to align on dependencies and delivery priorities
  • Demonstrated ‘big picture’ thinking – the ability to see how parts interact with the whole
  • Represent eIT as a Strategy council member for the larger ecommerce platform organization, partnering with strategic leaders throughout Expedia
  • Think breakthrough to challenge ‘old’ way of doing things
  • Technical acumen: Knowledge of simple to advanced data query and reporting tools (e.g. Excel and more broadly Office 365 suite, VBA, SQL, BI, Business Objects)
  • Overcome steep learning curve within a short period of time on any subject and speak intelligently about the subject
  • IT Operating Model Assessment
4

Experience For IT Strategy Business Associate Resume

  • Practices Enterprise Architecture methodologies while developing multi-year IT strategies and roadmaps for various units within client’s IT organization, so as to help align business objectives with IT initiatives
  • Provide CIO-T support to review and analyze the Agency’s IT capital investment programs (Major IT Business Case and the Agency IT Portfolio Summary) against requirements for budget and acquisitions as set for in NGA, OMB, and Federal regulations and policies, and related E-Government, IT architecture, and IT security activities
  • Use the ODNI Intelligence Community Portfolio Inventory Tool (ICPI) to generate the NGA’s National Intelligence Program (NIP) OMB Agency IT Portfolio Summary, and the DoD Selective and Native Programming (SNAP) IT reporting tool to generate the NGA’s Military Intelligence Program (MIP) OMB Agency IT Portfolio Summary
  • Develop the Agency’s Major IT Business Case submission for the ODNI NIP IT Investments and DoD MIP IT Investments using the DoD SNAP IT reporting tool and/or the OMB Microsoft Word Major IT Business Case template
  • Demonstrates ability to identify problems, analyze department needs and develop alternative financial tracking solutions as needed
  • Contribute to developing IT strategies and roadmaps that are aligned with companies’ business strategies
  • Monitors all project expenditures to the approved Capital Expenditure Authorization (CEA) budgeted amount and to individual contractor contract amounts
5

Experience For IT Strategy & Governance Senior Manager Resume

  • Unlock strategic opportunities across the Technology’s network of partners; work to strengthen the cohesiveness across Comcast and NBCU’s operating units
  • Ensure alignment of IT Strategy with Corporate Strategy and Individual Businesses’ strategies
  • Monitor industry developments, IT trends and best practices
  • Engage and collaborate with Product Management, Service Delivery, Systems Technology, Corporate Network and Voice, Corporate Office Services and Helpdesk Technologies teams to translate the strategic plan into an execution-focused annual plan
  • Support the execution of strategic and annual plans
6

Experience For Manager, IT Strategy & Technology Resume

  • Design high quality presentation/communication materials to clearly represent the eIT strategy across multiple levels across Expedia, Inc; from individual contributors to executive leadership
  • Support partner management to refine and drive eIT’s long-term strategy and establish a multiyear plan of strategic investment priorities
  • Work with Line of Business stakeholders to understand business strategy, challenges and priorities to
  • Support the development and implementation of an updated prioritization process for IT
  • Represent and communicate eIT strategies across the business
  • Serve as the customer’s trusted advisor by providing strategic guidance and direction, assisting with prioritization, identifying cross-functional team impacts, and facilitating discussions to remove barriers to success
  • Proactive recommendation and delivery of innovative and cost effective business process and technology solutions that enable the achievement of business objectives
  • Effective strategic prioritization and technology decisions made based on the development of sound business requirements, business cases and strategic technology plans that support our business strategy
  • Strong relationships and effective collaboration with key business partners
7

Experience For IT Strategy Manager Resume

  • Defined future state business capability maps that support the direction of the organization and function
  • Monitor industry developments, IT and industry trends
  • Balance and communicate long-term, big-picture and short-term implications of individual decisions
  • Oversee the development and maintenance of best practices, related to resource allocation
  • Develop strong relationships with internal clients, IT leadership, IT Crewmembers, Finance Crewmembers, and peers to define project goals, timelines and resources to meet target completion dates
  • The successful individual coordinates and responds to all internal and external requests and acts as proxy for matters of specific organizational importance
  • The position interacts with MetLife Executive Group, Global Technology and Operations Executive Leadership Team, and many other senior leaders across the organization
  • Key responsibilities are to complete due diligence activities, drive towards repeatable M&A best practice, and successful implementation technology solutions during an aggressive timeline
  • Experience with Mobile and Social solutions
8

Experience For IT Strategy Manager / Principal Resume

  • Conduct financial reviews, reduce/control expenses, monitor budgets
  • Assist clients with the development of IT digital and operating model strategies including initial vision, strategic requirements, and structured linkage to the business strategy
  • Translate ambiguous IT challenges into results by analyzing data and engaging with a diverse range of client stakeholders
  • Support our clients through large and complex IT transformation resulting from strategic business changes, mergers and acquisitions and other business disruption; Assist clients with the realization of Business and IT strategies given resource and financial constraints
  • Provide thought leadership and specialized insights to our clients around disruptive technologies (intelligent automation, cloud), digital, mobile, agile delivery, architecture, etc
  • Manage and facilitate development of client deliverables, executive summary read-outs, and detail fact-based analyses
  • Assist with overall client engagement activities, proposal development, and support practice go-to-market initiatives and development of new offerings
  • Demonstrated ability to work in highly ambiguous and complex environments and the ability to interface with client executives and demonstrated commitment to personal growth and professional development
9

Experience For Manager IT Strategy Resume

  • Willingness to travel up to one hundred percent
  • Capacity to model business processes and identify tangible and actionable improvements
  • Action/result oriented, energetic and positive
  • Basic IT strategy acumen: Familiar with how an IT organization support the business strategy in large organizations
  • Develop models (conceptual, logical, physical, as-built) for business and technology solutions
10

Experience For Senior Director, IT Strategy & Innovation Resume

  • Fluency in Dutch and English, spoken and written
  • Competency with Microsoft Office, e.g. Word, PowerPoint, Excel, Visio, etc
  • Experience in Management Consulting and/or Advisory related engagements, ideally with a top-tier firm and focused on Public Safety and Justice (some aspects of Police, Fire, 911, judiciary, Integrated Justice
  • Knowledge of electric and gas utility industry
  • Knowledge of federal or DoD CIO policies
  • Supporting the Chief Information Officer in representing IT to other internal and external senior executive groups, such as business partners and key strategic stakeholders
  • IT Strategy / Planning
  • Demand and portfolio management
  • Carry out As-Is assessment of IT, determine gaps, form hypothesis, design To-Be and develop IT Roadmap

List of Typical Skills For an IT Strategy Resume

1

Skills For TS&A IT Strategy Devops Lead Senior Manager Resume

  • Experience in IT Strategy assessment and design including planning and leading complex transformation programs
  • Experience in capturing and analyzing clients IT Landscape including definition of clients future cloud strategy
  • Experience at a leading Strategy and Management Consulting Firm
  • Application development experience using Object Oriented design principles
  • >10 years’ experience in diverse IT management or strategic consulting positions
  • Experience in business management, corporate strategic planning, information technology or related fields
  • Experience working in a relevant technical role, either with another consultancy, with a vendor or within an enterprise IT team
  • Experience in IT strategy, planning, operations, or related functional area
  • Facilitate strategic planning and enable department leaders to align on dependencies and delivery priorities
2

Skills For IT Strategy Leader Resume

  • Experience working directly with organizational leadership to establish and deploy global strategies
  • Excellent understanding of business strategies, business models and ability to translate into IT strategies, principles and models
  • Experience communicating to Executive leadership
  • Demonstrates deep knowledge and interest in Public Sector (particularly at the state and local level)
  • Provides expertise to less experienced associates
  • Innovating on our current thinking and bringing in new approaches to changing how organizations and teams deliver software and systems
3

Skills For IT Strategy & Investments Officer Resume

  • Coordinating, facilitating and making presentations
  • Connecting business with IT strategies with real impact and measurable results by developing business value analysis (e.g. ROI) and providing strategic advise
  • Working in an intellectually stimulating environment with colleagues from leading management and IT consultancies
  • Developing, shaping and communicating Kaiser Permanente’s IT strategy, performance, opportunities and risks
  • Extending the existing Deloitte LEAN framework and SDLC methods fitted to specific client context
  • Leading cross-functional teams in strategic consulting engagements
  • Supporting the Chief Information Officer in representing IT to other internal and external senior executive groups, such as
  • Providing thought leadership and creative insights to clients on complex change management initiative
  • Performing in a role within a Project Management Office
4

Skills For IT Strategy Business Associate Resume

  • Working with top executives of Oracle’s Key Accounts to drive technology enabled digital transformation
  • Developing transformational ideas for IT-driven innovations for Oracle’s top customers across industries
  • Develop and document issues and recommendations using independent judgment and guidance from senior team members concerning engagement areas being reviewed
  • Knowledge of requirements for gathering, developing test cases, and training materials
  • Supports leadership in the development of IT’s annual operating budget and with on-going actual to budget reporting
  • Focus on providing IT Transformation advisory, design and organizational change through a mix of SDLC design, team leadership and agile coaching
  • Assist in coordinating and communicating the results of engagements via written reports and presentations
  • Contribute in the drafting of engagement reports and presenting drafts to your manager for review and approval
  • Support and coordinate customer and stakeholder outreach, education and training activities
5

Skills For IT Strategy & Governance Senior Manager Resume

  • Formulate detailed business cases for how an organization can achieve its business goals by embracing agility
  • Influence and impassion clients to embrace lean/agile as a means of transforming not only what they do but how they do it
  • Innovate on our current thinking and develop new approaches to change how organizations and teams deliver software and systems
  • Able to excite & motivate fellow practitioners and set them up for success in completing their scope of work
  • Drive sales pursuits and business development within the Technology Consulting practice
  • Apply a wide range of consulting tools to client situations
6

Skills For Manager, IT Strategy & Technology Resume

  • Conduct consultations with stakeholders including client IT managers, team leads and other delivery staff
  • Develop proposals and participate in sales/business development efforts within the Technology Consulting practice
  • Contribute to knowledge management within our Technology Consulting practice
  • Maintain a research consultant level expertise and currency in industry leading information management technologies
  • Public Safety and Justice IT Subject Matter Expert/Engagement Manager - Consulting
  • Transfers knowledge regarding a client vertical
7

Skills For IT Strategy Manager Resume

  • Leverages a deep understanding of client’s perspectives to lead successful engagements
  • Sponsors, participates and actively supports recruiting efforts to help the business grow
  • Communicates and implements the Consulting Strategic Plan
  • Provide early notification to the leadership regarding potential variances or when amounts require adjustment
  • Broad understanding of the technology stock
  • Improve quality of the IT Portfolio and ensure alignment of the IT investments with the Client’s strategic goals and objectives
  • Provide investment management support
  • Evaluate, develop, revise, and maintain the IT Portfolio Management policies, processes, procedures, best practices, tools, and technologies to strengthen and improve the program
8

Skills For IT Strategy Manager / Principal Resume

  • Provide IT organizational assessment and planning support, including skill assessments; design and implementation of skills development programs; analysis of skills development tools; selection, acquisition, and implementation support for such tools; and related activities in support of workforce development
  • Plan, analyze, design, develop, implement and manage communications strategies, plans, products, tools, and services for customers
  • These documents help provide the linkage between the Client annual goals and the CIO’s annual goals. The performance plan guides the formulation and execution of the budget and informs decision-making throughout the organization
  • Focus on providing IT Transformation advisory, design and drive organizational change through a mix of SDLC design, team leadership and agile coaching
  • The performance plan guides the formulation and execution of the budget and informs decision-making throughout the organization
  • These documents help provide the linkage between the client annual goals and the CIO’s annual goals
9

Skills For Manager IT Strategy Resume

  • Lead and manage large, complex enterprise-level agile transformations consisting of multiple Agile teams and/or requiring integration with other activities outside the scope of the Agile teams
  • Able to engage with and influence C level executives
  • Integrate creative and innovative ways to position a strategic direction
  • Provide oversight in development of project deliverables
  • Guide and contribute to the development of LEAN project deliverables
  • Lead day-to-day pilot SDLC implementations with clients and provide a diverse set of agile coaching services ranging from project management, requirements, design, development, testing and support
  • Analyze client data to support engagement
  • Demonstrating thorough aptitude for leading and conducting quantitative and qualitative analyses, including the timely synthesis of complex data into meaningful insights and the ability to grasp readily analytical frameworks and employ them effectively to either qualitative or quantitative evidence
10

Skills For Senior Director, IT Strategy & Innovation Resume

  • BA/BS in Business, Information Technology, Computer Science, MIS or related field or equivalent work experience
  • Assist in the delivery and contribute to small to medium-sized engagements and contribute to key sections of small to medium-sized engagement proposals
  • Participate in interviews with client management and key stakeholders to assist in the capturing of client business conditions, risks and controls (i.e., Preparation and completion of interview notes)
  • Assist in the development of comprehensive cost / benefits analysis and preparation of client business cases for technology investments
  • Present a professional image in conduct and attitude
  • Enterprise-level business solutions within industries--HR, Finance, Supply Chain, Claims, etc.
  • Identify and address client needs: build relationships with clients; develop an awareness of Firm services
  • Communicate and manage potential conflicts

List of Typical Responsibilities For an IT Strategy Resume

1

Responsibilities For TS&A IT Strategy Devops Lead Senior Manager Resume

  • Contribute to team’s thought leadership by constantly synthesizing the customer experiences into content and methodologies that can be leveraged
  • Solid understanding of IT organizations and specific challenges they often face
  • Work closely with our IT Project Management Office (PMO), IT Finance team and CIO staff in preparing strategic plans and IT marketing material
  • Support bids, pursuits to include assisting in bid responses and preparing client proposal presentations
  • Own benchmarking data and periodic updates for use by the team
  • Subject matter expertise in any of Insurance, Banking, Consumer Business or Public Sector industries
  • Qualifies and scopes opportunities
  • Directs the development of proposals, identifies optimal client solutions and communicates the Gartner value proposition
2

Responsibilities For IT Strategy Leader Resume

  • Identifies individual team members’ personal concerns and work/relationship problems and provides guidance and solutions
  • Delivers a complete solution in complex environments
  • Lead multi-LOB engagement teams with senior experts from sales, pre-sales, consulting, and solution architecture to help shape and drive large technology opportunities
  • Participate in and/or ensure quality in customer engagements with the most strategic customers and deliver high impact in the form of increased customer satisfaction and better opportunities for Oracle
  • Provide direct deal support by leveraging knowledge of IT specific issues and solutions, management consulting skills and analytical abilities in identifying key strategic drivers for CIO’s, assessing process capabilities and developing business value propositions for IT capability enhancement
  • Integrate knowledge of IT best practices, customer operational objectives and strategic IT objectives to define a clear IT strategy, solution architecture and roadmap with actionable value communication and enable a superior customer experience
  • Demonstrate outstanding analytical and problem solving skills, and strong management consulting skills to influence thinking or gain acceptance of multiple customer constituencies
3

Responsibilities For IT Strategy & Investments Officer Resume

  • Assist the CIO and VP, IT, Office of the CIO in supporting key global initiatives for AECOM and the IT Department
  • Provide technical support to our Technical Practice Groups (TPGs) and Knowledge management portals (Technical Communities) inclusive of setting up new content and delivering user training
  • Experience in /with Agile and DevOps methods and tools
  • Experience in Agile and DevOps methods and tools
  • Strong presence in the local Agile community
4

Responsibilities For IT Strategy Business Associate Resume

  • Experience with infrastructure service delivery / service management
  • Maintain our services catalog of technology best practices, standards and commercially viable service offerings
  • Maintain our “Win Sheet” where we track both past performance / success and capabilities
  • Help facilitate the identification of repeatable and agile Solutions-in-a-Box for client projects
  • Support global colleagues to incubate innovation and develop commercially viable service offerings.­ These include things like 3D printing, virtual reality and augmented reality and much more
  • Conduct training and awareness sessions / webinars to proliferate best practices and service offerings.­ Recent examples include environmental management information systems, facilities assessments, barcoding, web and mobile GIS, smarter water management, big data, intelligent transportation and environmental data management
5

Responsibilities For IT Strategy & Governance Senior Manager Resume

  • Help improve our billable services processes for projects and, in some cases, manage programs
  • Closely track and report-out on technology developments and innovations relative to AECOM.­
  • Assist the CIO and core leadership in presentation materials
  • Experience with IT organization design and management principles/techniques (ITIL, ITSM), as well as IT management tools (e.g., Mercury, PlanView, ProSight, Niku)
  • Commit to a potentially high level of travel
  • Experience that includes analysis, development, and execution of business strategies within a complex organization (preferably in the technology industry
  • QL

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