IT Governance Resume Sample

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Katrina Davis
4143 Berge Forges,  Detroit,  MI
+1 (555) 772 7473

Work Experience


IT Governance Senior Analyst
05/2015 - PRESENT
Boston, MA
  • Build relationships with external business units to improve alignment between UMIT and the unit’s IT strategic direction
  • Performs IT assessments to determine the client’s current state and recommends improvements to business processes, procedures and IT operational structure of a unit
  • Super-user for Technology’s use of the IT GRC (Archer) tool for all IT-related Governance activities and develops dashboards based on requirements
  • Above MNC FI / Big 4 experience
  • Analytical, mindful, organise, with good interpersonal and presentation skills
  • Excellent communication skills and able to translate technical information into business terms
  • Positive, self-motivated, detail-oriented, a good team player and able to work under pressure
  • Prepares and executes testing plans for 1st Line of Defense control program to ensure adequate coverage and that controls operate effectively and as designed
IT Governance
02/2013 - 02/2015
Houston, TX
  • IT). Manage all aspects of IT portfolio to achieve the highest program functionality and efficiency
  • Maintain strong working relationships with all levels of personnel in the IT department
  • Maintain and extend networks with Finance, Property, Account Payable, Supply Chain, Legal, and other departments supportive of IT operations
  • Work related experience
  • Excellent verbal & communication skills
  • Experience with JDE or other ERP systems
  • Assist in coordinating IT’s onboarding of new customers
Corporate IT Governance Summer Internship
04/2008 - 12/2012
Chicago, IL
  • In PMO organization, with increasing responsibility
  • Excellent organizational, analytical, problem solving, presentation, and communication skills
  • Capability to grow the PMO by sharing context for asks in an effective manner
  • Leadership, decision making, facilitation, emotional intelligence, ability to influence, patience and negotiation skills
  • Build relationships and work in a matrixed environment while being adaptable / flexible and maintaining big picture thinking, while not missing the details
  • Understanding that the PMO be an enabler to work, and not a policer
  • Capability to interact at all levels of the organization and represent the Office of the CIO
  • Perform Customer Assessment review of organization security controls on behalf of the customer when we store, processes or transmits the customer’s data

Education


Globe University / Minnesota School of Business
2003 - 2008
Bachelor's Degree in Information Technology

Professional Skills


  • Assesses computer hardware, software, and systems for security risks or violations and work with IT staff and technology vendors to recommend solutions. Develop strategies to address awareness and training for all stakeholders as well as technical solutions
  • Excellent interpersonal, communication, and presentation skills, including formal report writing experience
  • Strong project management skills balancing multiple projects while maintaining high level of responsiveness, client focus and attention to detail
  • Able to assert own ideas and actively demonstrate influencing skills to persuade others at all levels in the company
  • Strong interpersonal & influencing skills and an ability to work in a team environment
  • Solid PC skills, Experience with Excel, Word, and PowerPoint
  • Strong written, oral communication and interpersonal skills. Ability to communicate with individuals at all levels of the organization

How to write IT Governance Resume

IT Governance role is responsible for organization, interpersonal, reporting, security, presentation, analysis, mainframe, retail, finance, training.
To write great resume for it governance job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For IT Governance Resume

The section contact information is important in your it governance resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your IT Governance Resume

The section work experience is an essential part of your it governance resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous it governance responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular it governance position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative IT Governance resume experience can include:

  • Experience leading development teams delivering medium to complex projects on time and on budget
  • Experience in working with metrics and dashboard reporting for projects and/or information security
  • Able to find effective ways to get things done without compromising sustainability
  • Experience managing project development efforts from inception through implementation
  • Develop effective customer relationships
  • Drive change in an effective manner across a global organization

Education on an IT Governance Resume

Make sure to make education a priority on your it governance resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your it governance experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in IT Governance Resume

When listing skills on your it governance resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical it governance skills:

  • Strong interpersonal skills with the ability to build and maintain relationships, at all levels, including external auditors or regulators
  • Experience with writing and executing SQL and good knowledge of relational databases such as DB2
  • Interest in growing knowledge of both technical and business related skills
  • Strategic and analytical thinking skills, and the ability to execute in a complex, matrixed organization
  • Work efficiently and effectively under pressure/deadlines
  • Prioritize and re-prioritize on the fly as needed

List of Typical Experience For an IT Governance Resume

1

Experience For IT Governance Senior Analyst Resume

  • Exemplifies critical thinking and problem solving skills
  • Writing and articulating effective internal and external communications. Providing the appropriate level of information to all clients
  • Recurring assignments including
  • Assist with risk and security assessments by analyzing existing security posture, identifying gaps and provide recommendations to mitigate risks
  • Assists in the implementation of the ISO 9001:2015 standard for Information Technology and responsible for maintaining compliance on a go forward basis
  • Sound working knowledge of the SEC’s interpretive guidance, AS5, COBIT 5, PCAOB Alerts and the COSO 2013 framework
  • Interact with application developers and management understanding basic technical concepts such as Windows server, and IBM Mainframe technologies
  • Generate reporting dashboards
2

Experience For Head of Regional IT Governance Europe Resume

  • Familiarity with fundamental IT security, compliance, and audit concepts
  • Write clear, consistent, and concise documentation
  • Work closely with the Change Management process and applicable parties to ensure SOX, PCI and Internal Controls compliance and minimize change risks of IT production environment and report situations of non-compliance
  • Able to interact effectively with senior leadership, technical staff, developers, managers and client stakeholders
  • Wear multiple hats in a fast paced, dynamic environment
  • Out-of-the-box thinker; ability to negotiate a win-win situation
  • Oversee the deployment and maintenance of a IT Compliance and Risk Assessment model for IT
  • Ensure adoption of TBI's IT policies, procedures, and controls
3

Experience For IT Governance Coordinator Resume

  • Lead IT Leadership to ensure SOX process documentation is current and accurate for all IT areas
  • Provide strategic compliance road maps and the overall IT strategy as an outcome
  • Establish and maintain influential and coaching relationships with control and process owners to proactively assess business as well as aligned IT risks and develop risk mitigation
  • Develop measureable IT audit plans and policies, SOPs, and IT Controls
  • Partner and manage 3rd party vendors to ensure controls are in place, effective, and auditable, including evaluating SOC1 reports for compliance with IT General Controls
  • Work with company's internal & external auditors to ensure continued compliance with regulatory (SOX, Privacy, HIPPA, etc) requirements and internal control standards, serving as central point of data gathering
  • Develop and socialize appropriate metrics and dashboards to help communicate and align on current health
4

Experience For Manager, IT Governance & Compliance Resume

  • Establish both processes to be “audit ready” at all levels of the organization and ensure an environment/culture of audit / regulatory awareness
  • Establish and deliver IT Governance & Compliance educational awareness program for IT organization to be conducted quarterly
  • Establish and manage monthly GRC performance scorecard
  • Work with all levels of internal and external clients. Willingness to collaborate with subject matter experts and team members to complete compliance delivery requirements and other business deliverables
  • Research technology incident tickets for adherence to service level agreements. Also enforce thorough root cause analysis on high priority tickets and assist with internal issue resolution as needed
  • Identifying opportunities for improvement when communicating with clients. Determining what level of information is appropriate to share with a client and knowing what information can be too much
  • Be a backup resource to the Information Technology Change Control process. Assist in managing the changes that are being submitted, reviewed, and approved each week of the calendar year
5

Experience For Project Manager & IT Governance Resume

  • Provides managerial guidance to user department staff on the development of local, system-specific, and application-specific information security policies, guidelines, standards, procedures, and responsibility designations
  • Responsible for managing the work environment, identifying workforce needs and ensuring alignment with corporate manager expectations, values and vision as it related to IT Compliance, Audit, and Risk
  • Coordinate activities supporting enterprise-wide IT technology audits and assessments. This includes periodic control testing efforts, as well as working with internal and external auditors
  • Experience in an IT related experienced role is required
  • Project Management experience is required
6

Experience For IT Governance & Risk Analyst Resume

  • Act as a primary Subject Matter Expert for IT Compliance
  • Act as liaison between representatives from internal audit, external audit firms, Finance and IT to coordinate scoping, testing approaches, results and deficiencies
  • Work with process and control owners to create Risk & Control Matrix for processes identified through risk assessment
  • Identify various compliance, information security and business continuity risks to the organization and makes recommendations for corrective actions/mitigation of risks
  • Experience in a IT Audit or Compliance role or related experience
7

Experience For IT Governance Consultant Resume

  • Sarbanes-Oxley (SOX) / IT audit experience, as well as IT Security compliance standards such as ISO 27001/2 and/or SOC2
  • Experience with GRC software solutions, especially Archer and Aveksa
  • Develop and prepare governance KPI reports on status of risk assessments, control effectiveness, control gap remediation, internal audit & examination
  • Think strategically about IT control environment enhancements and be able to plan and implement change
  • Prepare periodic reports, track program progress and report findings to GRC and IT management
  • Knowledge of Governance, Risk and Compliance Frameworks (COSO, COBIT, ISO27001, NIST, etc.)
8

Experience For Senior Manager IT Governance Resume

  • Perform special projects as assigned by SVP or VP of IT Governance team
  • Develop risk assessment and governance training and awareness programs and materials, and conduct required training around regulations affecting IT and the business
  • Provides guidance to junior team members as needed
  • Remain up to date on GLBA, FFIEC Guidance, PCI, SOX, COBIT, and GCC (General Computer Controls) and attend conferences/work shops as needed
  • Experience in information security governance, risk and compliance management, policy management, and other governance related practices is required
9

Experience For Head of IT Governance Resume

  • Fluent in COSO, COBIT5, NST, ITIL is required
  • Proficient with MS Office, project management software, and at least one GRC tool (i.e Archer)
  • Working closely with the Retail Governance Office, maintains Change Management processes and procedures, promotes communication of the processes and researches current industry trends in Change Management to apply to future process enhancements
  • Act as a point of contact to resolve all issues and concerns with the Auditors, Governance Office, information security, and Change Management Process
  • Develop and maintain change management processes and procedures. Use incident management software to monitor change management processes
  • Conduct IT related audits in accordance with audit program steps
  • Evaluate audit observations and draft recommendations to improve policies, procedures, efficiency, and controls
10

Experience For Senior IT Governance Resume

  • Assist in the development of new processes that monitor various aspects of software development and implementation
  • Ensures all IT policies and procedures are documented and updated according to SC regulatory standards and frameworks within assigned repository / system of record, ensuring efficiency and reduced variation
  • Utilizes data-driven approaches and methodologies to reduce IT process gaps and enhance process effectiveness
  • Mentors (as appropriate) other, less experienced team members
  • Collect and review documentation and evidence of vendor compliance of obligated controls
  • Remains current on new developments and stay abreast on industry knowledge related to IT GRC best practices and gap analysis

List of Typical Skills For an IT Governance Resume

1

Skills For IT Governance Senior Analyst Resume

  • Strong project management skills and the ability to supervise others in the completion of projects within timelines
  • Advanced skills with information security risk management and compliance practices
  • Experience owning, driving, completing, and delivering new department wide procedures and policies
  • Previous experience leading and managing IT audits at a big 4 accounting firm
  • Experience with GRC solutions, including building out controls and performing test work within the tool
  • Experience with budget responsibilities and performing strategy/planning activities
  • Strong ability to navigate organizationally across multiple functional areas providing work direction on risk activities and governance processes
2

Skills For Head of Regional IT Governance Europe Resume

  • Experience in the Information Technology field, preferably covering multiple IT disciplines
  • Strong understanding of IT General Controls, as well as network, OS, application and database controls
  • Experience participating in large business/system integration efforts
  • Performs necessary monitoring and oversight functions to ensure effective management of IT risks and compliance with company-wide program requirements
  • In Information Technology Audit, or other relevant experience
  • Experience with IT SOX requirements
  • Experience with ServiceNow and project management software desired
  • Bachelors (or equivalent experience)
3

Skills For IT Governance Coordinator Resume

  • Strong knowledge of ServiceNow or related IT Service Management (ITSM), Asset Management and GRC solutions
  • Strong attention to deliverables with accuracy and efficiency
  • Working knowledge of common security standards and SOX requirements
  • Understanding of IT regulations – particularly in the privacy domain
  • Managing projects related to external clients
  • Improving internal and external communications
  • Reviewing vendor performance and adherence to established service levels
  • Engaging technology partners in efforts to improve issues resolution
  • Determining root cause analysis of issues that have had client impacts
4

Skills For Manager, IT Governance & Compliance Resume

  • Understanding of Information Technology Regulation such as Payment Card Industry Data Security Standard (PCI-DSS)
  • Establishing a Secure Software Development Lifecycle: Planning, Developing, Documenting, Educating/Training
  • Reporting and data integrity automation
  • Administers eGRC tool as it relates to IT Policy Management, including developing training documentation and conducting live training for IT users
  • Participation in full life cycle implementations (from scoping/planning, requirements gathering, design, development, testing, go-live and support)
  • Comfort interfacing with and providing training with all levels of resources
  • O Planning, coordinating and executing regular system audits on a daily, weekly, monthly, quarterly, and annual basis
  • Responsible for creating, managing, and reviewing business process maps within IT Department
  • Assist with information security initiatives, including preparation for information security audits such as access provisioning, PCI, and vulnerability testing
5

Skills For Project Manager & IT Governance Resume

  • Provides coaching and guidance to associates ensuring timeliness and quality of deliverables
  • The IT Governance and Compliance Analyst is responsible for analyzing data and recommending changes to management
  • Planning and managing security projects
  • Comfort with financial processes, budgeting methodologies, and forecasting techniques
  • Proficiency in project scheduling, logistics, and planning
  • Lead efforts to mature disaster recovery and business continuity functions of business critical systems and underlying infrastructure
  • Manage and execute annual DR/BCP testing to ensure critical systems and applications can fail over to secondary data-center
  • Willingness to travel, including overnight stays
6

Skills For IT Governance & Risk Analyst Resume

  • Development and operationalization of Group IT Policies, Standards and Procedures relating to Projects and Service Delivery which include
  • Internal and External compliance support including SOX-related assignments
  • Drives on-time delivery of defined scope using constructive, repeatable practices
  • Self-directed individual with high standards and ability to energize others to accomplish challenging objectives
  • An SME level of understanding of the processes for IT governance, risk and compliance discipline
  • Manages, reviews, and creates when needed IT policies, standards, procedures, and guidelines on an annual basis keeping them current
  • Work with application managers and Audit and Control staff to ensure documentation is demonstrating that project and process controls are in place
  • Develop, monitor and report on key metrics that are important to measuring compliance to application development documentation policies
7

Skills For IT Governance Consultant Resume

  • Manages, organizes, and leads IT process user meetings and prepare meeting agendas
  • Identify gaps in DR/BCP program and develop plan to remediate in alignment with key business processes and needs
  • Prepare and maintain project plan (tool used doesn’t matter)
  • Proficient with MS Office (Excel, PowerPoint, Word, Visio)
  • Self-starter with ability to take an idea or concept and run with it
  • Interface with key stakeholders and determine best path forward
8

Skills For Senior Manager IT Governance Resume

  • Manage a small team of administrators who ensure compliance with on General IT (GIT) and security controls
  • Leads and executes audit engagements for IT from beginning to end, to include understanding horizontal and vertical impacts across the entire audit organization (i.e. ability to cross matrix)
  • Collaborate with Internal Audit, Legal, Corporate Security, External Auditors and other stakeholders in
  • Take control of a situation and manage it through to completion
  • Manage the information security governance, risk & compliance team’s email intake function. Assist with prioritizing responses, distributing work, and ensuring timely responses
9

Skills For Head of IT Governance Resume

  • Support reporting and metrics processes
  • Identifies and maintains appropriate evidence and artifact repositories based on control objectives, including workflow automation, defines and creates audit compliance documentation
  • Update and maintain documentation for assigned areas of responsibility
  • Provides oversight for the Information Technology group to ensure technology risk is identified, assessed, quantified, appropriately mitigated and managed
  • Partners with Enterprise-level Operational Risk teams and key stakeholders to continue to develop the IT governance framework and associated processes, standards and controls in alignment with industry, Group and the Bank’s Technology Risk approach
  • Assesses and identifies program gaps in policies, standards and procedures and works with appropriate stakeholders to mitigate
  • Serve as IT’s primary relationship manager for coordination with Operational Risk for RCSAs, emerging requirements or audit and regulatory requirements, and development/reviews of senior-level risk reports
  • Supports CIO senior leadership team in managing accountability of IT’s portfolio of remediation items including, audit, regulatory, risk and functional programs such as BCP through reporting and ensuring adequate escalation when required
  • Solid understanding of a system development life cycle including agile and waterfall methodologies
10

Skills For Senior IT Governance Resume

  • Continues development of 1st Line of Defense control program and testing to ensure adequate coverage and that controls are operating effectively and as designed
  • Experience managing business budgets, plans, and investment strategies required
  • Experience in administering security controls in an organization
  • Experience with working in an enterprise IT office or enterprise-level information technologies
  • Experience conducting IT audits that ensure application teams follow SDLC standards
  • Experience working with Windows and IBM Mainframe platforms desired
  • Demonstrated knowledge of security, and regulatory compliance frameworks including ISO 27001, GLBA, SOX, PCI, HIPAA and CFPB/FFIEC examination expectations
  • Highly organized, detail-oriented and skilled at multi-tasking
  • Communicate program criticality and negotiate delivery amidst competing priorities

List of Typical Responsibilities For an IT Governance Resume

1

Responsibilities For IT Governance Senior Analyst Resume

  • Interfaces with internal IT management leadership, technical leadership and external requestors as an escalated point and to review IT artifacts for completeness and satisfaction and deliver quality services regarding important issues / priorities, and deadline-sensitive information
  • Develops and documents IT policy, procedures, risk identification, and self-assessment testing that adhere to the IT GRC methodology using analytical tools and techniques, IT knowledge, and general common sense to analyze IT policy and procedure problems and to formulate solutions
  • Optimizes existing IT procedures and knowledge of SC’s IT programs and environment to achieve consistency, efficiency, and accountability on matters relevant to IT GRC-related issues
  • Develops and delivers timely and appropriate reporting, summaries, analytics, process logs, metrics, and scorecards, and/or other control records pertaining to IT GRC policies, procedures, and processes
  • Understanding and experience with IT risks and security controls
  • Coordinates various IT process improvement projects, activities and programs to maintain effective process controls
  • Develop automation in the creation of summaries, reports and key risk profiles to identify vulnerabilities and trends utilizing programming scripts
  • Prepare and present updates to senior IT leadership, including IT control deficiencies and remediation plans
2

Responsibilities For Head of Regional IT Governance Europe Resume

  • ServiceNow -- Create tickets to track and support Vendor Information Security Reviews
  • Identify and report non-compliance to Vendor Information Security Review Manager
  • Schedule meetings with vendors as necessary to review evidence and/or facilitate walkthroughs of findings and remediations with Vendor Information Security Review team members
  • Provide leadership and guidance for IT internal control requirements and compliance, privacy controls, and required cyber control frameworks
  • Support the execution of management’s SOX IT risk assessment and scoping activities to ensure proper risk identification, process mapping and controls linkage for a sustainable IT internal control framework
  • Partner with internal and external auditors to plan IT control phased assessments to include testing plan development and stakeholder communication
  • Support internal privacy and cyber security regulatory compliance programs and processes
3

Responsibilities For IT Governance Coordinator Resume

  • Collaborate with key process owners and business partners to facilitate test of design and operating effectiveness of IT internal controls over financial reporting
  • Manage IT remediation plans through completion
  • Perform ad-hoc special projects, as deemed necessary
  • Work closely with IT Governance, Corporate SMEs and stakeholders to assist in the process definition, refinement, documentation, socialization and training around the creation of an SDLC
  • Be primarily responsible for the project effort with regular check-ins and guidance from the IT Governance team
4

Responsibilities For Manager, IT Governance & Compliance Resume

  • Review existing SDLC and procedures to look for re-usable portions, create criteria-based decision points and procedures for projects to flow through, meet with relevant SMEs and stakeholders to discuss requirements, work to update and implement a new/revised SDLC, consider use of Veracode (or similar) solution in the process
  • Conduct training for Corporate IT to educate on the newly developed SSDLC
  • Disseminate documentation to the involved teams
  • Analyze IT processes with the aim to identify, recommend and deliver improvements to strengthen internal controls
  • Assist with regulatory audits with external auditors and IT internal contacts for the preparation and the facilitation of audit procedures for IT general computer controls, SDLC and IT security
  • Assist with the management of IT risk issue database by proactively collaborating with various key leads to generate risk posture dashboards and reports ensuring the accuracy of the data and associated reports
  • Assist with enterprise-wide security policies and controls to ensure they are developed, implemented, and regularly maintained to mitigate both organizational and regulatory risks
  • Assist with analysis in project assessments to support Emerging Technology implementation in Capital Group like Cloud/Hosted Services, Process Automation and Multi-Modal IT continuous delivery
  • Demonstrates strong organization skills and continuously drives for results
5

Responsibilities For Project Manager & IT Governance Resume

  • Partner with other areas of Risk Management / governance bodies to ensure that controls are consistently and effectively applied across the enterprise
  • Related experience in security/risk/controls related field
  • Strong knowledge of Sarbanes Oxley, IT general controls, audit methodologies and IT compliance issues
  • Proven ability to independently evaluate controls over IT processes
  • Provide other functions deemed necessary and applicable by executive leadership
6

Responsibilities For IT Governance & Risk Analyst Resume

  • Develops and executes compliance and governance reviews
  • Designs and implements continuous auditing and continuous monitoring techniques to continually improve the efficiency and effectiveness of the overall IT control environment
  • Knowledge of Information Technology Frameworks such as COBIT or ITIL
  • Work independently with auditors and IT staff to formulate new processes used to manage software development and delivery
  • Influence to get things done
  • Knowledge of information security risk management frameworks
7

Responsibilities For IT Governance Consultant Resume

  • Experience in cyber security and privacy regulatory controls frameworks such as NIST 800-53, NIST Risk Management Framework, and General Data Protection Regulation
  • Possess related professional certifications such as CISSP, CISM and/or CISA
  • Drive and support key group-wide transformation initiatives
  • Enable quality projects and service delivery for group IT
  • Uplift staff capability & performance within the organization
8

Responsibilities For Senior Manager IT Governance Resume

  • Enable and empower our people to build a One.IT culture
  • Other Education/Certifications: CISA Certification, IT Audit equivalent or Graduate + 6yrs IT Audit
  • Extensive experience working in IT with at least 5 years in a Compliance role that includes defining strategy, implementing new processes, project management, vendor and contract management
  • Experience working in a similar risk- or compliance-related job role, including but not limited to: vendor management, risk management, audit, and/or compliance management
  • Experience with IT Governance, audit/compliance, SOX testing, project management background and experience developing and implementing SDLC and compliance policies and standards
  • Previous enterprise technology project delivery required
9

Responsibilities For Head of IT Governance Resume

  • Liaises with corporate offices of Risk, Security, Compliance, and Audit
  • Analyzes metrics and data to identify trends and potential issues
  • Assist to drive for an increase in awareness among the CIO organization of the SOX Compliance program and general IT Controls and Procedures area
  • Lead information security training and awareness activities for the enterprise. Collaborate with the Legal/Compliance team on the annual training plan and content, including special events for cyber security awareness month. Manage monthly information security awareness communications. Support information security team branding efforts, including logos and documentation templates

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