IT Executive Resume Sample

4.9
14 votes
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Jammie Hamill
64076 Stracke Harbors,  Los Angeles,  CA
+1 (555) 420 7443

Work Experience


IT Executive
03/2017 - PRESENT
New York, NY
  • Store/POS application system
  • Inventory management application system
  • Strong network infrastructure knowledge including router/switch/firewall/VPN configuration, troubleshooting and maintenance
  • Hands on experience on Junior firewall setup and configuration is desired
  • Experience of working several countries in Asia Pacific
  • Occasional travel around Asia Pacific region required
  • Business level communication in English
  • Extremely proficient in MS Office; MS Project, Power Point, Word, Excel, and Outlook
IT Executive Support
09/2010 - 11/2016
Los Angeles, CA
  • Excellent follow-up skills, organization skills and ability to prioritize multiple tasks
  • Manage the IT inventory
  • Maintain LAN/WLAN network
  • Liaise with vendors for procurement of IT equipment
  • Engage with business teams within his/her area of responsibility to communicate and scope the IT plan aligned with overall IT plan
  • Create and edit PowerPoint presentations as needed; create and edit Excel spreadsheets, specifically for CIO executive level presentations for budget, steering committees and program tracking
  • Thoughtfully coordinate and schedule all meetings using Outlook to ensure that the right meetings are taking place, context has been set and communications are well managed; administrative set up of meetings to include laptop set up, preparation of meeting rooms, ordering food and coordination of meals, assembly of hand-outs, etc
Uab IT Executive Director Client Success Ent
03/2005 - 06/2010
New York, NY
  • Screen all incoming calls, respond to inquiries accordingly and field calls to the appropriate parties. Track anniversaries and review dates
  • Coordinate travel arrangements and prepare folder of corresponding information for trips
  • Maintain invoice files and process check requests, purchase orders and statements of works
  • Manage onboarding of new department hires. Prepare expense reports
  • Office Management: handle coordinating office space assignments, order office supplies, and coordinate with office services for furniture and office moves
  • Coordinate and plan IT Leadership conference
  • Own the relationship between IT and the executives, representing the executive's needs during the planning of any IT project implementations (i.e. browser upgrades, new travel & expense system, etc.)

Education


Muskingum University
2000 - 2004
Bachelor's Degree in Business

Professional Skills


  • Possess excellent communication and customer relation skills
  • Experience: 1 to 2 years working experience in desktop\laptop support
  • Experience in the familiar position, has experience in AccorHotels Group is an advantage
  • Experience supporting cutting edge technology and producing efficiencies for employees and customers
  • Experience administering Active Directory domain, Group Policy, Microsoft Office
  • Coverage of region POC’s focused on the identified mission critical priorities for each opportunity advancing through sales cycle
  • Good organizers, ability to prioritize workload & work within tight deadlines

How to write IT Executive Resume

IT Executive role is responsible for leadership, reporting, training, integration, procurement, security, architecture, manufacturing, design, assembly.
To write great resume for it executive job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For IT Executive Resume

The section contact information is important in your it executive resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your IT Executive Resume

The section work experience is an essential part of your it executive resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous it executive responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular it executive position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative IT Executive resume experience can include:

  • Strong communication and influencing skills; able to communicate with all levels of organizational leadership and deliver impactful presentations
  • Demonstrated track record for attracting and developing strong leadership talent
  • Support leaders, at times, during non-standard working hours during travel or as company priorities dictate
  • Financial Management – effective expense & capital management, as well as identifying and tracking realization of business value
  • A solid understanding of mobile collaboration tools
  • Significant experience in leading the strategic and operational direction of an IT organization

Education on an IT Executive Resume

Make sure to make education a priority on your it executive resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your it executive experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in IT Executive Resume

When listing skills on your it executive resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical it executive skills:

  • Good communication skills, cheerful with positive vibes at all time and excellent personality
  • Excellent leadership skills with the ability to proactively set and maintain priorities
  • Work with Operations to develop management tools to effectively manage the pipeline, provide visibility to the Sales Senior Vice President
  • Effectively handle the company’s software and hardware equipment needs (Investigate, diagnose, and resolve issues
  • An early adaptor with creative skills to identify and evaluate a wide variety of technologies
  • Effectively manage the company’s software and hardware equipment needs

List of Typical Experience For an IT Executive Resume

1

Experience For IT Executive Support Resume

  • To establish procedures to ensure the backup of data in any IT system; ensure that all system users are properly trained on such backup procedures; and monitor compliance for the same
  • Identify, design, and implement state-of-the art technology solutions to meet Unum’s current and future business needs. Manage the overall direction of the company’s technology through strategic planning and evaluation
  • Evaluate technology trends and developments for business opportunities and risks, and introduce strategies to capitalize on these opportunities and to mitigate risks
  • Partners closely with business leaders to understand Unum’s business, the external marketplace, and the needs of our customers. Leads the IT governance activities to ensure close partnership with the business and transparency in all IT initiatives
  • Analyze and effectively communicate complex business and IT issues/needs and act as a consultant to help business leaders identify technology solutions to improve their operations efficiency and effectiveness and support growth goals
  • Effectively leverages and manages suppliers to maximize Unum’s value from its external partners
  • Experience leading teams who deliver integrated solutions to meet customer needs
  • Strong leadership of an application development organization that is well-regarded for the results it achieves
2

Experience For IT Executive Assistant Resume

  • Demonstrated ability to lead and manage a mixture of highly specialized technical and operational resources across a range of locations
  • Ensure that all computer systems are in good operational condition
  • Proactively manage complex and often fluid calendars, taking initiative to resolve scheduling conflicts as necessary
  • Change agent; advocate for ever needing change across the organization and able to create followership
  • Responsible for design analysis, develop, implement and maintain business application/SharePoint using .NET Framework (MS Studio 2015) and Microsoft SQL server
  • Conduct User Acceptance Test, User Training and System Documentation
  • Provide recommendations for improvements and enhancements to existing systems
3

Experience For Uab IT Executive Director Client Success Ent Resume

  • To provide a courteous, professional, efficient and flexible service at all times, following Sofitel Standards of Performance
  • To assist authorized users in relation to operation of the hotel’s IT system hardware, various modules and supporting personal computers
  • To provide manuals on the use of any IT systems and incorporate those manuals into the relevant operating procedures of the hotel
  • To work with the Sales & Marketing Department and Operational Departments to set up and maintain clean relevant databases for management purpose
  • To carry out quarterly, bi-yearly, yearly inventory of operating equipment
  • Keeps innovation at the forefront. Leverages fresh perspectives, breakthrough ideas, and new paradigms to create business technology value
  • Monitor information technology performance and recommend continual improvements; continuously focuses on improving process and practices that create the most value
  • Build, lead, develop, mentor and coach a high performing, empowered staff of business and IT professionals across various locations
  • Support the identification and implementation of a flexible technical architecture to support growth
4

Experience For Global IT, Executive Administrative Assistant Resume

  • Effectively manage operating expenses within the established budget; continually reviewing opportunities for reducing expenses and driving efficiencies. Identifies and recommends strategic investments that have positive ROI
  • Oversee creation of IT business plans in support of business needs and technology strategy, partnering closely with business leadership. Consistently delivers results against defined plans
  • Leverages external partners effectively in all aspects of IT, from strategy through delivery. Able to manage complex vendor relationships and hold vendors accountable for results
  • Ensure the security and protection of data, information systems and equipment; actively implements security, privacy, risk management and disaster recovery initiatives and best practices
  • Develop, implement, and own the master data strategy. Oversee big data initiatives and represent this as a strategic business asset at senior management level
  • Takes bold actions and is a change leader. Advocates for change with confidence; takes ownership and personal responsibility for implementing change, and leverages communications, goals, resources, and metrics to ensure broader understanding and accountability
  • Effectively communicate upward and across business and technology teams; builds strong partnerships with senior leaders and IT stakeholders, both internal and external
  • Create KPIs, goals, and metrics across the portfolio in order to drive continuous improvement throughout the organization
  • Leads large organizations in the delivery of all responsibilities for this role, promoting a culture based on our guiding principles of customer, agility, and empowerment
5

Experience For Compliance It-executive Resume

  • Understands business and customer needs and proactively brings technology vision and solutions to meet or exceed those objectives
  • Leverages modern development and automation practices to deliver high quality solutions at a rapid pace
  • Experience implementing digital solutions that improve customer experience, create operational efficiencies, and drive adoption of digital as the primary interaction channel
  • Demonstrated track record of using planning and governance to optimize the use of IT resources to focus on the business priorities that bring the most value to our customers and the company
  • Inspirational leadership – able to motivate teams and employees to operate at their highest potential
  • Able to influence stakeholders to gain buy-in for investments that advance the business and technology strategies
  • Talent Management & Development – proven ability to develop strong technology leadership and help that talent take on higher level roles/responsibilities. Effectively performance manages underperforming talent
6

Experience For IT Executive Resume

  • Budget and financial management; ability to maximize resources and manage capacity
  • Able to elevate the performance of empowered teams
  • Act with an owner-mindset, responsible for all aspects of the business’ success including customer satisfaction, financial returns, and continued growth
  • Proven ability to look strategically and creatively at complex problems and systems and identify practical solutions to solve those challenges
  • Budgeting and financial management; ability to maximize resources and manage capacity
  • Motivate and hold people accountable for delivering results
7

Experience For IT Executive Support Resume

  • Ensure confidentiality on all matters
  • Assemble and coordinate the preparation of documents
  • Prepare PowerPoint presentations to be used for internal and external uses
  • Manage and maintain administrative, reference and follow-up file systems
  • Coordinate global travel arrangements and handles expense reports
  • Coordinate and manage meetings and events, as required
  • Participate in IT group and organization’s digital transformation initiatives to achieve the best level of quality in terms of processes and performance
8

Experience For IT Executive Assistant Resume

  • Ensure that relevant IT projects are properly defined in terms of objectives, scope, and approach, resources, and budget and value proposition in accordance the SDLC /Agile methodology
  • Build strong internal working relationships with all departments
  • To responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel
  • Record all issues that arise and advise the IT Solution Manager of any issues that need further attention
  • Recommend system improvements to the IT Solution Manager
  • Report to IT Solution Manager
9

Experience For Uab IT Executive Director Client Success Ent Resume

  • Ensure that regular maintenance is carried out for all computer equipment
  • Ensure that all policies and procedures of the company are adhered to
  • Handle hotel guest technology related inquiry and provide assistance when necessary
  • Maintain and manage list of support issues and coordinate with the vendor or service provider for an immediate resolution
  • Respond to all users request and provide them with adequate support
  • Ensure that access to hotel systems and technology are protected from unauthorized access
  • Perform routine and operational tasks
10

Experience For Global IT, Executive Administrative Assistant Resume

  • To be involved in day to day audit work on operation and to advise the Information System Manager for any abnormal happenings
  • To set up emergency procedures to continue the operation of the hotel in the event of system failure
  • To arrange the distribution of Night Audit and other regularly system-produced reports
  • To establish necessary security measures to prevent unauthorized access to the I.S. systems
  • To provide technical assistance to Internal or External Audit staff
  • To assist the IT Manager in the continuous availability of a hierarchy to deal with an emergency in any essential I.S. system
  • To ensure the availability of any stationery or consumables required by any IT systems
  • To regularly check that all licenses are complete and up to date

List of Typical Skills For an IT Executive Resume

1

Skills For IT Executive Support Resume

  • Languages: Good command in local language & English
  • Landing all global initiatives relating to directly consumed services in India
  • Understanding of fundamental networking and internet technologies
  • Supporting Windows 7 and Windows 10
  • Providing support remotely via phone, chat or remote connection
  • Drive simplification and automation of identified outsourced processes to reduce cost of outsourcing
  • Knowledge in security patching, software installation, desktop/network/system
  • Coordinate and plan with end users to successfully migrate devices to the Windows 10 operating system
2

Skills For IT Executive Assistant Resume

  • Monitor the ticketing system and provide a timely solution to the end user
  • Knowledgeable in computer system networking
  • Setup and image devices through an image deployment software Managing system
  • Troubleshoot hardware, networking and peripheral issues
  • To design and develop any application software for specific user department requirement, including software support and maintenance
  • Diploma in Hospitality Management or other relevant fields
  • To ensure compliance to all policies and procedures and in compliance with all requirement of regulatory bodies
3

Skills For Uab IT Executive Director Client Success Ent Resume

  • Diploma in Information Technology or other relevant fields
  • Image and configure new notebooks and POS systems as per Corporate standards
  • Coordinate with our Global teams to escalate issues as required
  • Assist the Local IT team with general support tasks and Projects
  • Create a vision and led the implementation of significant initiatives to make an organization more agile, responsive and aligned with its constituent’s needs
  • Create an organizational culture that is proactive, problem solving, and focused on always solving the client’s need
  • Oversee or a significant participant in their organization’s IT governance and project portfolio management processes
4

Skills For Global IT, Executive Administrative Assistant Resume

  • Knowledge in Active Directory, Infrasys, Opera and hardware/software maintenance
  • Innovative and technology savvy
  • Maintain device information through an IT Inventory software
  • ITIL and any other technical international certification like CCNA or MCSA is preferable (Not Mandatory)
  • Foundation knowledge of servers and networks
5

Skills For Compliance It-executive Resume

  • To ensure service continuity and service quality for all directly consumed services
  • To provide technical operational support for the all IT devices, ensuring that service affecting (or service threatening) operational difficulties are resolved promptly, in conjunction with local Customer Service desk
  • Relevant experience in IT/Desktop support
  • Mentoring of Global Service Desk Analysts
  • To assist in preparing infrastructure requirements for new systems and applications, as well as for MCO and Global IT initiative projects
  • To ensure all locally consumed systems / devices are secured successfully, by means of anti-virus, firewall, etc, to ensure continuity of the business
  • To undertake tasks related to the administration of systems and devices, so as to ensure that these platforms continue to function effectively in line with changing requirements
  • To help analyze data and identify longer term operational trends and identify longer term requirements, in terms of resources or technology or systems or device management approaches
  • Work with Operations to develop management tools to effectively manage the pipeline, provide visibility to the Sales Senior Vice President (Obert, Beck, Pyatt, Hunter, Ali)
6

Skills For IT Executive Resume

  • Develop and leverage best practices to drive and successfully sell new business opportunities with field sales for aligned region; ensure that best practices are captured for future dissemination and create scalable solutions
  • Continued reporting and maintenance of all software assets utilized by the executive team, for tracking of current and future technology needs
  • As needed, maintain standard operating procedures, driving standards, consistency, and repeatable processes
  • Deep knowledge of managing complicated technologies for dynamic and demanding audiences within
  • Work with Product management team on EITLv2 and creating workshops aligned to core expertise for each domain
7

Skills For IT Executive Support Resume

  • Cadence with senior sales leaders weekly with effective management practices to coach RVPs and AMs on effective growth strategies for white space analysis, account expansion strategies and coaching growth mindset for AEs that are not selling EITL or the IT Line Functions
  • Focus on selling to net new/prospective clients and transitioning closed clients to existing LP’s within 30 days of closing for continued Gartner service
  • Provide impromptu or scheduled training events for the senior management team and related audiences
  • Review and identification of emerging technologies for preparation onto platform support to meet future business needs
  • Generate 65%+ team solutions in aligned region
8

Skills For IT Executive Assistant Resume

  • Collaborate as needed on proposal development and presentation to the prospect to accelerated close in partnership with sales
  • Compliance in utilizing internal sales enablement tools and management processes and using the POC Excellence framework while evangelizing compliance by AE’s in effective prospecting process
  • Ensure Workgroup members are aligned to Main member/Partner as well as multi-domain members have one representation of a VP team manager in transition from sale to delivery
  • Oversight and management of 3 rd party contractors assisting in the executive support activities
  • Develop and maintain Hotel software properly management system, ensuring that it functions smoothly without interruption to the hotel’s daily computer operation
  • Support of new technologies for integration into Bottomline’s technology offerings for the organization as a whole
  • Provide detailed documentation development and maintenance for the adopted and approved technology for expanded adoption across the organization
9

Skills For Uab IT Executive Director Client Success Ent Resume

  • Provide input and feedback on technical tool selections to provide increased productivity
  • Focus and leadership of automation tools and solutions
  • Collaborate with line of business leaders and the IT leadership team
  • Monitor metrics and identify trends and opportunities
  • Competency in a wide range of desktop technologies including, but not limited to; MS Windows, Apple OS, Active Directory, User and Group Management, and the MS Office Suite
  • Relevant experience in IT/Desktop support
  • Strong business partnership at most senior levels of the organization. Seen as a thought leader for technology by business leaders
  • An ability to support regular and on-demand video-enabled meetings and communications
  • Provide 1st level desktop, network and application support
10

Skills For Global IT, Executive Administrative Assistant Resume

  • Investigate, diagnose, and resolve software and hardware issues
  • Diploma in IT/Computer Science
  • Responsible for the smooth functioning of the IT department and its operations, advise program developers for both front and back of house usage, coordinate and establish hardware maintenance programs and to establish procedures in case of system interruptions; ensure security of data storage and protection and training of user equipment
  • To ensure that any preventive maintenance required by any IT equipment in the hotel is carried out on scheduled time, establish a maintenance checklist of all IT equipment installed in the hotel and ensure that a properly controlled physical environment is created to accommodate all the hardware required by all systems
  • To follow through the timely repair and return to service of any faulty systems or items of equipment
  • Be required to work at irregular hours and ready/available on call basis in case of minor system failures and emergencies

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