IT, Applications Resume Sample

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Karley Heaney
43444 Schimmel Motorway,  Los Angeles, CA
+1 (555) 549 0430

Work Experience

Manager, IT Applications
06/2016 - PRESENT
Houston, TX
  • Partner with Technical Operations, Finance and other Jazz functions to understand objectives, priorities and to assist in development of business capability roadmaps
  • Identify and implement process and/or system changes that improve effectiveness of business areas
  • Provide level 2 Support for the Technical Operations systems
  • Reporting, processing and resolving any incidents reported by end users in accordance with Jazz standard processes
  • Liaise with the vendor’s Technical Support team to determine and implement incident resolution in a timely manner
  • Drive the implementation of process improvements / configuration changes identified by the business in accordance with Jazz standard Change Control processes
  • Coordinate the implementation of Patches / Upgrades etc. with the vendor to minimize impact to ongoing projects and resources. Ensure proper testing and communications are conducted
  • Collaborate with global QA, IT, and business functions to ensure successful planning, execution and delivery of validation projects following the Jazz CSV framework, methodology, and procedures
IT Applications Developer
10/2012 - 12/2015
Boston, MA
  • Performs gap analysis between current product features and target product features
  • Interfaces with Business and IT Leadership to provide performance metrics and measures to demonstrate operational effectiveness of each application team/area
  • Oversees the activities of Clinical and Business implementation and support teams
  • Experience in IT Application leadership roles
  • Extensive experience delivering and supporting robust, scalable software applications, on a variety of platforms
  • Experience managing delivery teams upwards of 85 people, including matrixed resources
  • Strong leadership, poise, professionalism and ability to work in a high-pressure environment
Junior IT Applications Engineer
07/2009 - 05/2012
Philadelphia, PA
  • Collaborate to develop and execute validation test protocols, such as IQ/OQ/PQ, in accordance with the validation master plan and other applicable standard operating procedures (SOPs)
  • Work with Business Process Owners to identify and prioritize any process / system enhancements, working with Jazz internal teams to ensure timely implementation
  • Maintain the Service Level Agreement and Quality Technical Agreement with the system Vendors
  • Maintain strong working relationships within Information Technology Department
  • Maintain supportive and respectful working relationships with all Black Hills Corporation employees and departments
  • Superior understanding of the organization’s goals and objectives
  • Works with the CIO and IT-Chief of Staff to understand strategy for the effective use of business and clinical systems
  • Works with Business and IT Leadership to understand organizational goals and define product roadmaps/lifecycles and program goals/strategies based on market and customer needs
  • Performs internal and external market analysis and identifies business, product and technical trends


Saint Mary's University of Minnesota - Winona Campus
2005 - 2009
Bachelor's Degree in Computer Science

Professional Skills

  • Strong leadership skills, verbal and written communication skills, problem solving skills and inter-personal skills
  • Excellent communication skills (written and verbal) Excellent analytical skills in assessing risk and challenging the status quo
  • Fast learner with strong verbal and written communication skills, problem solving skills, and attention to detail
  • Proven communication skills, problem-solving skills, and knowledge of integration best practices
  • Superior organization and planning skills and excellent communication skills on all levels
  • Experience in leading a team of individuals with various levels of skills and experience in potentially high stress and challenging situations
  • Experienced negotiator and strong influencing skills to support incumbents role with vendor, consultant and contractor management

How to write IT, Applications Resume

IT, Applications role is responsible for analytical, interpersonal, leadership, presentation, development, software, communications, negotiation, risk, business.
To write great resume for it, applications job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For IT, Applications Resume

The section contact information is important in your it, applications resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your IT, Applications Resume

The section work experience is an essential part of your it, applications resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous it, applications responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular it, applications position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative IT, Applications resume experience can include:

  • Excellent communication skills are essential, with strong verbal and writing proficiencies as well
  • Demonstrated time management and organizational skills, as well as flexibility to adapt to changing priorities
  • Excellent communications skills are essential, with a strong ‘customer-service’ orientation
  • Outstanding interpersonal skills and experience working with multiple business partners, technical teams and all levels of management
  • Strong analytical skills in assessing risk and challenging the status quo; Logical and critical thinking
  • Executive presence and proven skills interacting with senior leadership

Education on an IT, Applications Resume

Make sure to make education a priority on your it, applications resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your it, applications experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in IT, Applications Resume

When listing skills on your it, applications resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical it, applications skills:

  • Fast learner with strong verbal and written communication skills, organization problem solving skills
  • Uses good listening skills and negotiates effectively
  • Influence through outstanding interpersonal skills, collaboration and negotiation skills
  • Build network and maintain good relationship with peers, team members and project leadership with excellent communication & interpersonal skills
  • Excellent interpersonal, written, and oral communication and presentation skills, as well as strong customer service orientation
  • Effective leadership and interpersonal skills; strong team player

List of Typical Experience For an IT, Applications Resume


Experience For Manager, IT Applications Resume

  • Experience managing multi-million-dollar program budgets, work plans, resource plans and overall program governance Experience throughout the entire SDLC, to include design, development, testing, tuning, deployment and support
  • Software engineering experience and skills
  • Strong, hands-on and flexible leadership skills with a dedication to getting results
  • Strong presentation skills across varying audiences within teams to executive steering committees
  • Strong work ethic and leadership skills with a high level of integrity

Experience For IT Applications Developer Resume

  • Solid development skills with C#, XML, HTML, ASP.NET, JavaScript, CSS, Python (Jython) and other web development technologies
  • Organizing and planning skills necessary to work independently as well as in a team environment
  • Demonstrated project management methodology experience, including IT delivery methods
  • Proficiency and demonstrated experience in the following technologies
  • Proven experience in overseeing the design, development, and implementation of ETRM systems is required
  • Strong Spring experience
  • Assess collaboration and technical skills and identify training needs and opportunities for team to best perform their job responsibilities

Experience For Director, IT Applications Resume

  • Manage system outages and changes effectively to ensure minimal impact on the business
  • Strong at prioritizing activities to meet the deliverables
  • Hands-on experience with Peoplesoft application suite or related ERP systems; HCM experience needed
  • Advanced Excel function programming skills
  • Expert skills with C#, XML, HTML, ASP.NET, JavaScript, CSS, Angular JS and other web development technologies
  • Effectively communicate and cascade alignment of technology and business objectives through all levels of the organization
  • Experience in application development, team management, or related experience
  • Demonstrated ability with leading large scale IT projects, creating and managing project plans, and leading teams of technical experts
  • Experience in managing, supporting, and delivering ‘mission-critical’ projects/migrations

Experience For Senior Auditor, IT Applications Audit Resume

  • Possess experience defining unstructured situations in terms of results and establishing a plan to reach them
  • Experience delivering solutions using ITIL / Agile / XP, or similar methodologies
  • Experience in application administration, monitoring, and supporting
  • Knowledge and experience leading and working on Agile teams

Experience For Administrator, IT Applications Resume

  • Experience leading requirements gathering and requirements documentation
  • Experience implementing & supporting clinical and laboratory informatics applications at research-intensive organizations
  • Organize, manage, and monitor multiple projects to successful completion, adapting to shifting priorities in a high-pressure environment
  • Demonstrable experience of managing a team and developing people is preferable, ideally within a similar function
  • Experience applying business process modeling methodologies such as Rummler-Brache
  • Strong understanding of AA Sabre EPRs, Keywords, duty codes and SCR’s
  • Promote good working relationships between the steamship lines, vendors, other terminal departments and ILWU
  • Knowledge and experience in software development methodologies including UML, Agile
  • Experience overseeing large technology projects from inception to implementation in an enterprise environment

Experience For Mgr, IT Applications Resume

  • Experience in DevOps Toolchain methodologies, including Continuous Integration and Continuous Deployment
  • Experience providing requirements, review, approvals for contracts, and statements of work to vendor partners, internal vendor management groups, and legal
  • Thorough knowledge and practical experience using the SDLC methodology
  • Application Development working knowledge and skill of
  • Team and project management experience, including the ability to build and lead cross-functional teams is required
  • Deep experience in application systems design, testing and implementation
  • Experience of project management/project planning

Experience For Junior IT Applications Engineer Resume

  • Experience with EMR/EHR applications (especially Epic) highly desirable
  • Strong work ethic, self-starter, and results orientated
  • Relevant experience in software engineering
  • Collaborate with business and IT partners to plan, prioritize and resource initiatives
  • Experience utilizing 3rd party components including Telerik to create interactive custom web components

Experience For Princ IT Applications Spec Resume

  • Experience in using source control systems including Microsoft Source safe, git and svn to share and retrieve code base between team members
  • Experience with unit testing, regression and integration testing
  • Experience building applications using C++ to develop and maintain web applications
  • Experience working with development and infrastructure teams in implementing software solutions and hardware deployments and migrations
  • Experience using SQL Server 2008/2012
  • Experience writing HTML and CSS to create user-friendly web modules
  • Experience with object oriented programming concepts and design patterns
  • Knowledge/experience leading teams in the Agile process required
  • Experience required managing resources in a technology environment

Experience For Auditor, IT Applications Resume

  • Project management experience required, including technology delivery methods
  • Experience with Message Driven Bean (MDB) and Java Messaging Systems
  • Experience with JPA, Spring framework and Hibernate
  • Experience with developer testing practices (i.e. JUnit, Cactus, etc.) and understands the differences between unit, functional and system tests
  • Experience working with two or more CRM and ERP systems such as Oracle E-business, Siebel, Salesforce

Experience For IT Applications Technical Lead Resume

  • Very good understanding of applications technology in the Services business area
  • Demonstrated capacity to lead a diverse team, develop sound working relationships and achieve project outcomes
  • Demonstrated ability to work with challenging deadlines
  • Demonstrated ability and resilience in overcoming project obstacles to meet schedule and financial targets
  • Solid understanding of process and how it impacts business operations efficiency and project success
  • Experience managing multiple project simultaneously that involve software development, and infrastructure
  • Strong understanding of AA Sabre EPR’s, Keywords, duty codes and SCR’s
  • Multiyear Airline/Travel Industry experience highly desirable
  • Experience in Javascript and Jquery

List of Typical Skills For an IT, Applications Resume


Skills For Manager, IT Applications Resume

  • Superior project management skills gained through five or more years of experience in organizing, planning and executing large scale projects
  • Excellent troubleshooting, problem solving and resolution skills
  • Team focused with strong problem solving skills and analytical thinking abilities to resolve complex and specialized issues
  • Excellent active listening, written and oral communication skills
  • Strong consultative, coaching, interpersonal and leadership skills
  • Strong teamwork, communication and interpersonal skills and ability to communicate with all management levels
  • Testing skills such as SoapUI, manual or functional
  • Validating product at the sub-component level, examples include XML interface, database validation, etc
  • Managing a team of analysts across various locations including proven experience coaching and mentoring

Skills For IT Applications Developer Resume

  • Possess prior experience in leading and/or participating in large scale projects and following project management methodology
  • Experience in business process engineering or process improvement involving broad-based information systems. Business systems analysis experience
  • Communicate effectively at all levels, including lab scientists, IT teams and business managers
  • Multitask and manage multiple projects effectively. This includes being well organized
  • Work very closely with a larger development team of differing skillsets
  • Demonstrated experience in managing a complex portfolio of business applications at enterprise level
  • Proven experience managing large applications teams of 30+
  • Strong technical experience with expertise in object oriented programming, common data structures and algorithms, and of design patterns and best practices
  • Significant experience in systems or technology field with project management and supervisory experience

Skills For Director, IT Applications Resume

  • Take ownership of issues and follow through effectively to resolution
  • Removes roadblocks, cultivates relationships, and effectively communicates across Enterprise at various levels of leadership
  • Delegates responsibilities effectively across multiple development swim lanes
  • Understanding and experience working with applications within assigned areas of responsibility
  • Working knowledge and experience with Unix/Windows operating systems and Oracle/SQL Database security configuration
  • Working knowledge and/or first-hand experience with emerging technologies (e.g. Cloud, Blockchain, Agile Development, APIs, Big Data) would be an asset

Skills For Senior Auditor, IT Applications Audit Resume

  • Experience in designing, constructing, testing, implementing, and optimizing web applications
  • Demonstrated success, developing and maintaining core merchandising systems, specifically Oracle Retail (RMS, ReIM, ReSA, RPM, BIP)
  • Review and analyze the effectiveness and efficiency of existing systems; develop strategies for improving or further leveraging these systems
  • Experience in data management of lab imaging, including generation, storage and analysis
  • Experience in the strategic use of information technology in managing and sustaining business
  • Experience working with different operating systems (UNIX/Linux, Windows, iSeries) and databases (Oracle, SQL Server, DB2)
  • Extensive experience successfully leading, and professionally developing, distributed, virtual, and matrixed technical resources
  • Experience working in a large corporation with multiple locations – preferably in manufacturing or distribution

Skills For Administrator, IT Applications Resume

  • Experience in creating and presenting reports to senior level managers/professors
  • Build an excellent working relationship with the business sponsor and IT and business teams working on project
  • Ensure that all terminal staff are educated and trained to operate the applications, including the ability to diagnose operating problems as they arise
  • Experience in leading and implementing successful enterprise level software development teams
  • Experience with Sabre PSS, reservations or other customer facing systems
  • Experience supporting scientific applications
  • Skilled in working in a cross-functional team environment
  • Develop a good understanding of the platform applications
  • Responsible for triage, prioritization and assignment of requests driving them to closure in a timely and accurate manner

Skills For Mgr, IT Applications Resume

  • Experience working within a Tier 1 retail company ($1B+)
  • Demonstrated outstanding leadership and management of large technical groups in a dynamic, client centric, matrixed work environment
  • Experience and understanding of test driven development
  • Experience working independently as well as on a team to accomplish a common task
  • Proven commitment to follow through and agility in learning new things
  • Possess and articulate a knowledge of themselves and demonstrate how understanding staff impacts work-life
  • Experience delivering software products developed by a third party and contract management
  • Experience working with agile project management methodologies and tools
  • Ensure effective analysis, design, construction, testing and implementation of computer applications

Skills For Junior IT Applications Engineer Resume

  • Strong understanding of software architecture and development, and formal design methodology
  • Strong understanding of Java, Oracle, .NET, etc on Windows platforms and current web technologies (i.e. HTML, CSS, etc)
  • Strong understanding of systems development methodologies (i.e. SDLC, AGILE, etc.)
  • Experience in using UI technologies JQuery, CSS3.0, HTML5, JQuery UI, Less, Require js(AMD), Ng-Grid, Knock out js, JSON, JSON Schema, Node JS, Bootstrap
  • Experience and understanding of Salesforce admin and development processes
  • Hands-on experience using Agile development methodology
  • Build strong working relationships with team and across IT and business teams

Skills For Princ IT Applications Spec Resume

  • Highly effective team building, servant leadership and motivational ability
  • Strong knowledge of solution development life-cycle (SDLC) techniques and industry best practice Education
  • Experience with business analysis and project related technical leadership tasks
  • Excel within multiple organization styles and operate under dual reporting relationships
  • Strong technical knowledge and ability to express complex technical concepts in terms understandable by the business
  • Strong interest Credit Derivatives products
  • Develops and mentors a team of highly skilled technologists (project managers, business analysts, quality assurance, and developers)
  • Project implementation experience

Skills For Auditor, IT Applications Resume

  • Application development management experience
  • Generating, decomposing, and managing requirements for developers an agile environment, including user story definition and managing product backlog
  • Researching, assessing, and recommending use of new and existing technologies and development tools to fill business requirements and needs
  • Understanding of Finance processes, including procure to pay, general accounting practices, and financial reporting is an advantage
  • Improving systems by studying current processes & practices, identifying efficiency improvements such as workflow automation and/or process improvement
  • Documenting and delivering business and technical diagrams including but not limited to process/activity and other UML artifacts

Skills For IT Applications Technical Lead Resume

  • Facilitating Agile sessions, removing project impediments and escalating as necessary
  • Generating, decomposing and managing requirements for developers and quality assurance personnel
  • Implementing automated testing solutions or perform exploratory and manual testing where automation is not feasible or practical
  • Understanding in principles of retail solution architecting through the full project SDLC
  • Understanding of network infrastructure including basic knowledge of network transport technologies (MPLS, Radio, Satellite)
  • Working knowledge of: ERP, Database Technology, Citrix, and Networking
  • Working within an Omni-Channel/Multi-Channel environment
  • Understanding of ITIL principles and desire to continuously improve operations
  • Acting as the single point of contact for the development team

List of Typical Responsibilities For an IT, Applications Resume


Responsibilities For Manager, IT Applications Resume

  • Excellent written communication skills and proven ability to deliver proposals with conviction and passion throughout all levels
  • Possess strong written communication skills, expressing information and key points clearly and concisely
  • Possesses a broad experience with a variety of diagram types (such as flow charts, sequence diagrams, etc.) with commensurate experience in tooling
  • Possess a broad experience with a variety of diagram types (such as flow charts, sequence diagrams, etc.) with commensurate experience in tooling
  • Problem solving skills and analytical abilities

Responsibilities For IT Applications Developer Resume

  • Strong working knowledge/experience of Healthcare applications (Preferably Cerner Millennium / Epic)
  • Effectively communicate technology issues to external clients and vendor
  • Strong customer service orientation and good team player
  • Making effective presentations to small and mid-size audiences
  • Significant "hands on" experience forecasting resource capacity, developing workload management processes, and optimizing technical project portfolios
  • Knowledge of the Java, Groovy and/or Past experience developing application using Java
  • Experience managing design, development and implementation of enterprise systems (ERP)

Responsibilities For Director, IT Applications Resume

  • Engage senior management, finance and accounting, and operations staff to ensure proper direction, alignment and prioritization of BI initiatives and roadmap
  • Deep experience with and knowledge of ERP and CRM systems and related modules such as Advanced Warehousing, EDI/XML, BI cubes
  • Relevant experience as BSA lead preferably in projects supporting call center environment
  • Experience in working with IVR and call center based applications
  • Experience with Salesforce Email2Case Agent & Email Services
  • Eight (8) to ten (10) years’ experience in healthcare applications including EHR, preferably Cerner Millennium / Epic
  • Work with Cargo IT teams to determine the appropriate priority for application releases and planned/unplanned operations efforts
  • Total development experience

Responsibilities For Senior Auditor, IT Applications Audit Resume

  • Align with business partners to prioritize, design and deliver solutions, enabling Infoblox growth and scalability
  • Partner with vendors to build effective relationships and collaborative team environments
  • Experience with data modeling and trigger design and development
  • Strong team player with ability to work in groups within a matrixed organization
  • Strong desire to learn and grow in a fast-paced, complex technology environment
  • Experience in the design and implementation of C# and ASP .Net applications and web services

Responsibilities For Administrator, IT Applications Resume

  • Team leadership experience
  • Combined experience in IT business analysis and other IT disciplines
  • Experience in management, portfolio or product management
  • Background in foundational concepts of application designs, hands-on technical experience
  • Extensive experience on project/program/portfolio lifecycle management

Responsibilities For Mgr, IT Applications Resume

  • Able to build strong and sustainable relationships with internal and external individuals
  • Experience with Rally, TFS, MS Word, Powerpoint, Excel, Visio and Sharepoint
  • Experience with Java, J2EE, EJB, Servlet and JSP
  • Experience with Service Oriented Architectures (SOA) and Web Services
  • Experience with IBM WebSphere Server
  • Experience with SQL, Oracle
  • Practical experience with Software Configuration Management (SCM) tool (i.e. Subversion, etc.)
  • Quickly learn and practically apply new concepts or principles which can be confirmed by experience
  • Demonstrated ability to manage project risks and create positive impact from lessons learned on projects

Responsibilities For Junior IT Applications Engineer Resume

  • Proven ability to direct and influence other senior staff / executives outside the direct line management structure
  • IT Experience, primarily focused in Project Management and Scrum Master
  • Experience in the Microsoft BI stack (SSIS, SSAS, SSRS and Power BI)
  • Experience in custom application development
  • Experience with data governance and master data management
  • Experience as a key business partner to senior leadership
  • Documenting and delivering technical artifacts including data flow and sequence diagrams
  • Generating, decomposing and managing end to end requirements for project team

Responsibilities For Princ IT Applications Spec Resume

  • Documenting and delivering technical artifacts including technical specifications, flow and sequence diagrams, UML models and use cases
  • Utilizing your technical knowledge to develop and update written technical documentation, internal operating standards, procedures, and system documentation
  • Performing unit, integration, system, and regression testing of developed application software on multiple platforms
  • Understanding of Identity Management, including with LDAP / Active Directory
  • Raising questions and issues comfortably with groups or one-on-one
  • Performing Project Financial Management
  • Performing application system production support, maintenance and development under the direction of the Manager and/or their designee
  • Performing System Administration and Change Management functions in accordance with defined procedures
  • Using Agile and Scrum development methodologies

Responsibilities For Auditor, IT Applications Resume

  • Providing customer support and consultation with a positive and proactive approach
  • Leading information gathering and analysis efforts on projects
  • Coordinating workload among BSAs
  • Defining best practices for BSA and documentation
  • Understanding of Java applications and J2EE framework

Responsibilities For IT Applications Technical Lead Resume

  • Perform standard manager tasks e.g 1:1, coaching , mentoring, teambuilding, bi yearly performance reviews, development plans and hiring when necessary
  • Assist in creating Project Approval/Funding Documents and forecasting team utilization
  • Assist project management team with project & operating financials, budget planning and forecasting Self-starter with high level of initiative
  • Conduct integration testing and unit testing using MS Unit Test framework for various application modules
  • Develop a team embodying the characteristics put forth by executive management; hiring, development, mentoring
  • Collaborate with the vendor on developing and implementing robust testing procedures
  • Lead all testing activities –Unit, Integration, Commissioning, Performance, Regression, and User Acceptance Testing
  • Keep up-to-date on IT emerging issues, trends, and evolving regulatory requirements, while assessing potential impact to the Bank and audit approach
  • Engage with IT Project Management Office, resourcing projects, monitoring deliverables, resolving barriers to project success

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