Insurance Processor Resume Sample

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Abigail Schroeder
4298 Akeem Lodge,  Philadelphia,  PA
+1 (555) 718 1696

Work Experience


Insurance Processor
01/2018 - PRESENT
Chicago, IL
  • Be professional in all communications, act in a manner consistent with Assurant values and honor Assurant’s commitments
  • Reviews contracting paperwork for accuracy and processes transactions while maintaining or exceeding productivity and quality guidelines as set by the department
  • Processes all types of producer solutions operations transactions exhibiting the increased technical knowledge of the necessary systems and understanding of processes and procedures in order to complete job responsibilities
  • Demonstrates in-depth knowledge of state licensing and appointment requirements along with Lincoln Financial Group's distribution models and products
  • Tests processes and system updates or enhancements to verify operational efficiency and alignment with business needs in support of products, departmental process and distribution channels as required
  • Identifies potential system and process enhancements to improve efficiency and accuracy Provides this feedback to managers
  • Maintains confidentiality of producer information and observes privacy regulations
  • Knowledge, Skills & Abilities: Basic computer skills
  • Review and respond to Workers’ Compensation Board filings, inquiries and requests
Insurance Service Processor
02/2013 - 10/2017
Phoenix, AZ
  • Strong attention to detail, and the ability to check one’s own work to assure accuracy
  • Proactively identify client service improvement opportunities. As appropriate, work in collaboration with the unit supervisor(s) to resolve problems
  • Placement of outgoing calls in a courteous and professional manner
  • Provides routine support of claims operations in a timely manner to coincide with quality, productivity, and reporting goals
  • Coordinates and processes payment of routine claims
  • Escalates issues regarding claims to second level support
  • Performs complex rule based data conversion work across different areas within the Healthcare and Insurance domain
Insurance Processor, Private Client Group
02/2008 - 12/2012
San Francisco, CA
  • Interpret and analyze client data to add, delete, modify data and also find solutions to individual client problems based on moderately complex to complex business rules
  • Ensures accurate and timely completion of transactions to meet or exceed client service level agreements
  • Apply Healthcare and Insurance domain knowledge, theoretical concepts, etc. to undertake problem solving
  • Interacts with clients and internal departments to solve issues
  • Identifies and resolve issues around pending transactions
  • Data entry of insurance policy information into different databases
  • Issuance of new policies and renewals in English and French
  • Generate and distribute renewal list to Underwriters

Education


Indiana Wesleyan University - Kokomo Campus
2003 - 2007
School's Degree in Computer

Professional Skills


  • Excellent communication and interpersonal skills and proven ability to work in a team environment
  • Strong PC skills including Word & Excel
  • Excellent organizational, follow-up, and analysis skills
  • Excellent verbal skills and telephone etiquette
  • Bilingual in English and French: Strong oral and written skills are required
  • Basic querying skills using SQL
  • Strong understanding of Microsoft Excel, ideally with work experience of accurate data entry

How to write Insurance Processor Resume

Insurance Processor role is responsible for basic, excel, database, training, compensation, analysis, reporting, insurance, travel, software.
To write great resume for insurance processor job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Insurance Processor Resume

The section contact information is important in your insurance processor resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Insurance Processor Resume

The section work experience is an essential part of your insurance processor resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous insurance processor responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular insurance processor position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Insurance Processor resume experience can include:

  • Experience in a similar processing role or broker support
  • One or more years of related experience and/or training
  • Knowledge of Salesforce or prior expertise using a Matter Management System
  • Commercial banking/financial experience
  • Maintains a consistent quality and quantity of work at prescribed standards.Identifies and prioritizes own work according to prescribed standards
  • Experience in the Insurance industry desired

Education on an Insurance Processor Resume

Make sure to make education a priority on your insurance processor resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your insurance processor experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Insurance Processor Resume

When listing skills on your insurance processor resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical insurance processor skills:

  • Claims processing experience in Managed Health Care/Insurance experience
  • Prior experience working for an Managed General Agent (MGA) an asset
  • Proficiency with a computer, testing required on basic office skills and alphanumeric data entry (6000 kph required)
  • Related experience in medical/billing reimbursement environment, or equivalent combination of education and experience
  • Work effectively in a multi-deadline and fast-paced environment
  • Enjoy working with IT systems, with a strong understanding of Micrsoft Excel

List of Typical Skills For an Insurance Processor Resume

1

Skills For Trainee Insurance Data Processor Resume

  • Experience in typing/keypunch role
  • Commercial insurance experience
  • Experience in customer service role
  • Experience in data entry required
  • Administrative related work experience
  • Organize in a multi-demand and multi-priority environment
  • Experience with TAM and Policy Works Insurance Systems desired
  • Strong sense of urgency and results focused
  • Prioritize and perform multiple tasks in a fast-paced environment
2

Skills For Insurance Service Processor Resume

  • Handling incoming and outgoing courier mail
  • Insuring accuracy and data integrity through communicating with underwriters and underwriter assistants
  • Maintains working knowledge of state-specific processing procedures and processing systems, pricing guidelines and eligibility and team concepts
  • Filing, data entry, word processing and / or typing
  • Process underwriting data and technical transactions such as insurance premiums into our Client’s underwriting and aggregation systems
  • Review schedules containing the insured’s address/location data and cleanse to required level using a variety of methods such as internet search engines
  • Problem solve moderately complex billing, coding and contract issues
  • A General understanding of Auto Insurance and General Liability Insurance
  • Knowledge of or ability to learn internal bank reporting systems
3

Skills For Insurance Policy Processor Resume

  • Process and track insurance documentation for client lending institutions
  • Keep work area neat and presentable, including lunch area
  • Read and interpret documents such as explanation of benefits (EOB), operating instructions and procedure manuals
  • Knowledge of medical terminology, coding terminology (CPT, ICD~10), and insurance/reimbursement practices
  • Address incoming client calls and address inquiries
4

Skills For Commercial Insurance Processor Resume

  • Electronic filing of insurance-related documents into applicable computer system
  • Worked in legal/claims department
  • Knowledge of or ability to learn Commercial Loan Documentation process
  • Knowledge of or ability to learn Commercial Account Analysis, Commercial Loan Systems and Commercial Loan Policy
  • Work well with others in a supportive production team
  • Knowledge of Reinsurance or Insurance concepts and principles, laws and regulatory requirements (i.e., FSA) and general business trends
5

Skills For Insurance Processor, Private Client Group Resume

  • Current P&C licensure or ability to obtain within 90 days required
  • Perform maintenance as necessary for policy changes, letters, notices etc. Insure all items are processed in a timely manner to meet or exceed established standards
  • Verbally communicate well with people to obtain basic information (via telephone or in person)
  • Reviews and processes assigned commercial and/or specialty lines risks for accounts in accordance with established procedures and Best Practices
  • Interacts with clients in professional positive manner
  • Utilizes available resources needed to determine appropriate premium calculations and policy master file revisions
  • Maintains a consistent quality and quantity of work at prescribed standards.Identifies and prioritizes own work according to prescribed standards.Reviews and corrects validity errors for assigned production
6

Skills For Personal Insurance Processor Resume

  • Recognizes premium refund situations
  • Past roles focused on production and quality
  • Data entry and report production
  • Proficiency in MS Office: Word, Excel, and Outlook
  • Timely and efficient entry of insurance policies and other transactions into applicable computer systems
7

Skills For Insurance Contract Processor Resume

  • Utilize PC and applicable operating systems to enter and verify data necessary to complete transactions. Search, update, assign, interpret, select and/or code items to be entered or extracted from a database
  • Implements all processes and procedure changes set forth by the department manager to ensure production standards are met
  • Computer literate and proficient in Microsoft Office Suite
  • Work with Market Fiduciary and/or Excess of Loss Collections (US) to assist with collection of funds
  • Manage settlement of funds to and from Client in a timely manner ensuring all applicable payment warranties and/or conditions are met and take ownership of the End 2 End process
  • Ensure assigned tasks are completed accurately and in a timely manner ensuring Client measurement Service Level Agreements (SLAs) are adhered to and where possible, exceeded
  • Utilize Key Performance Indicators (KPIs) and other system tools to manage all brokerage receivables, funding, retention, e-trading (UK), post booking receipt (UK), ad hoc reporting requests, payment of funds and all management and transactional process steps to provide services in an efficient, effective and regulatory compliant manner
8

Skills For Renewal Insurance Processor / Receptionist Resume

  • Insurance processing experience
  • Provide detailed information on accounting/claims process for Request for Proposal (RFP) and sales opportunities
  • Prepare and attend transactional audit/claims review with client and reinsurer (typically annually onsite at client). Review open claims, reconcile claim records, and facilitate review/audit
  • Participate and support manager in team meetings and activities to share opinions, ideas, knowledge and solutions; maintain strong working relationships and participate in initiatives and/or contribute where required to deliver outcomes. Seek opportunities to increase own understanding and improve the services provided
  • Support team by maintaining Colleagues' workloads in their absence
  • Take ownership of personal development and seek training where required
9

Skills For New Suits Processor, Insurance Resume

  • Assorted filing, data entry and report production
  • Process outgoing mail as needed
  • Handle incoming phone calls in a professional manner
  • Make outbound calls in a courteous and professional manner
  • Travel to another location or work remotely in the event a real-time event
10

Skills For Health Insurance Claims Processor Resume

  • File processed insurance information accurately
  • Answer questions for borrowers and lenders in a professional manner
  • Verify accuracy of insurance documentation

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