Director, Assurance Resume Sample

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Reta Becker
653 Bins Wall,  Boston,  MA
+1 (555) 262 9432

Work Experience

Director, Sterility Assurance
01/2017 - PRESENT
Houston, TX
  • National Professional Services
  • ASM and T, inclusive of Chief Auditor Network, Learning and Development, Aura and ATP, Risk Management, SEC Services, and Accounting Services Group
  • Audit Transformation Program, including Aura and GADM
  • Regulatory Relations and Quality Control
  • Identify key operating risks and material control issues; conduct independent risk reviews complementing other functions’ assessment
  • Strong regulatory and control background in financial service
  • Operate at a strategic level while also being delivery focused
  • Strong influencing skills and ability to make compelling business cases
  • Prior exposure to Operational Risk methodologies and/or risk management concepts is preferable but not required
Director, Global Design Assurance
05/2012 - 09/2016
Phoenix, AZ
  • Define and develop Corporate Project Management Office’s methodology and review practices to be executed in governing the following areas: Post Implementation Reviews Category 2 and 3 Project Reviews (smaller scale implementations) Technology Infrastructure Projects, Projects under Agile Methodology
  • Align the new methodology with existing Bank processes, tools and standards
  • Write and/or review reports; meet with Executive Stakeholders to clear and communicate CPMO point of view
  • Represent CPMO on key stakeholder and approval meetings Coach and develop staff members Drive recruitment efforts for team build out
  • Responsible for Practice Management (timesheet approvals, learning requirement monitoring, performance appraisal, etc.)
  • Undertaking ‘Deep Dive’ independent assurance reviews where risk assessment indicates that is necessary
  • Good project assurance experience, Big 4 experience preferable with proven track record for delivering audits and/or assurance within multinational utility/asset management companies or operations/functional experience from utility/assessment management companies
Director Cost Assurance
01/2010 - 02/2012
Houston, TX
  • Experience of managing project teams, managing others and projects independently
  • A focus on continued improvement and achieving high standards
  • Champion Microsoft’s Trusted Cloud principles
  • Work with teams across Microsoft to ensure Microsoft’s cloud compliance capabilities are best-in-class for its customers
  • Develop comprehensive compliance control-set for Microsoft’s cloud services
  • Partner with sales teams to develop go-to-market capabilities that make Microsoft’s cloud services available to new markets and customers
  • Manage governance structure for each in-scope entity (e.g., Facility Security Committee) to facilitate effective, efficient, and standardized approach to align with HCA Information Protection Program (executive dashboards, agendas, minutes, etc.)


University of Massachusetts Amherst
2005 - 2009
Engineer's Degree in Relevant Life Sciences

Professional Skills

  • Strong problem solving and risk assessment skills
  • Extensive progressive technology experience including extensive experience leading teams
  • Experience in Internal Audit Leadership is required – Experience
  • Tware engineering experience including 7+ years managerial experience
  • Proven track record and experience leading a global team
  • Proven track record and experience in ISO 9001, ISO 13485 and FDA QSR’s
  • High communication skills (both written and oral) with all organizational levels and functions, as well as with customers

How to write Director, Assurance Resume

Director, Assurance role is responsible for integration, finance, credit, training, database, auditing, security, reporting, manufacturing, design.
To write great resume for director, assurance job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Director, Assurance Resume

The section contact information is important in your director, assurance resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Director, Assurance Resume

The section work experience is an essential part of your director, assurance resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous director, assurance responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular director, assurance position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Director, Assurance resume experience can include:

  • Facilitate risk-based decisions by key decision-makers that focus on preventing (or correcting) identified business issues through implementation of reasonable administrative, physical, and/or technical controls
  • Well-developed skills in leadership, influence management, communication and training. Ability to think and act strategically and tactically
  • Experience managing and executing audits on regulatory reporting, credit risk, wholesale loans, leveraged lending, core banking, etc
  • Comfortable with a “hands-on” approach and balancing multiple, competing priorities and changes in scope / direction, all with a high sense of urgency
  • Responsible for ensuring the above SOP, SLO, SLA are fit for purpose and the assurance of their validity across DCO
  • Experience working internationally, across multiple geographies and cultures

Education on a Director, Assurance Resume

Make sure to make education a priority on your director, assurance resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your director, assurance experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Director, Assurance Resume

When listing skills on your director, assurance resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical director, assurance skills:

  • Proven experience in information technology and cybersecurity
  • Responsible for working with Service Architecture and Service Owners to feed service improvements into Service Planning and helping to prioritize accordingly
  • Desirable – Experience of applying practically CENELEC and iESM processes
  • Act as an ambassador for the RBC I&TS client service model and demonstrate the difference in RBC client service in comparison to the market
  • Experience with industrial/manufacturing engineering and product development
  • Experience managing and leading associates, particularly in geographically distributed environments

List of Typical Experience For a Director, Assurance Resume


Experience For Director, Sterility Assurance Resume

  • Strongly demonstrated in leadership, planning, and project management skills
  • Excellently demonstrated written, presentation and interpersonal skills
  • Develop and implement the business quality strategy and ensure its alignment to Omnicell’s strategic priorities.­­­
  • Oversee the environmental monitoring program, ensuring that processes, people and product are adequately monitored with no adverse impact on aseptic operations
  • Support Management Reviews by representing the Design Assurance function, by providing metric data analysis and product development assessments
  • Ensure that microbiological testing and associated method qualifications are aligned with best industry and Catalent practices
  • Ensure that the media fill program adequately simulates aseptic processes (including interventions, process duration and other critical aspects)

Experience For Director, Global Design Assurance Resume

  • Provide design assurance leadership to the organization and for the application of good engineering practices in the design control/product development process and lifecycle management of marketed products
  • Manage Design Quality Engineers on multiple projects and/or subsystems of projects. Provide quality and compliance direction, coaching and mentoring for cross-functional personnel
  • Participation in the creation of Engineering Product Development Plans to document strategy and rationale for new and redesigned products
  • Provide an active role in Design Reviews to assess project risks including business risks, quality risks and compliance risks
  • Responsible for product design quality and reliability targets to meet or exceed customer expectations
  • Lead in the development of quality specifications for new products, processes, equipment, and technology
  • Participate in the development of acceptance criteria for verification and validation activities and post-launch inspection activities, including statistically valid sampling plans for various DoE, engineering studies, and validations

Experience For Senior Director, Software & Systems Assurance Resume

  • Lead product risk management and analysis activities according to ISO14971 (including creation of Risk Management Plans, DFMEAs, FMECAs, Fault Tree Analysis and Risk Management Reports)
  • Partner with senior leaders to develop sustaining project list that support overall business strategy and addresses customer complaints and product defects
  • Form strong partnerships with hardware engineering, manufacturing engineering, factory quality leads and business development so that high level objectives are met related to strategic partnerships and NPI performance
  • Demonstrable knowledge of Quality in a high technology manufacturing and development environment (preference medical devices) and other products that include hardware and software complexities
  • Familiar with quality processes and tools throughout product lifecycle from development, manufacturing, post-market corrections and end-of-life, including process flows, specifications, and workmanship standards

Experience For Director Cost Assurance Resume

  • Specific training and demonstrated success in applying quality problem solving methods such as fishbone diagrams, FMEA, process capability analysis, 8D methodologies, CAPA, DoE, SPC, etc
  • Solid analytical, problem-solving and critical-thinking skills
  • Direct experience with implementation of QMS, ISMS and/or GRC enterprise applications and tools
  • Good people manager
  • Self-starter, with the ability to follow through on matters and bring them to resolution in a timely and reasonable manner
  • Willingness and ability to learn new standards and regulations
  • Provide leadership, direction and coaching to direct reports within a multidisciplinary, demanding and rapidly changing environment, by setting context and direction, defining accountabilities, tasks and assignments and establishing boundaries for decision-making and approvals so that employees embody and demonstrate the corporate values endorsed by the Bank of Montreal Financial Group

List of Typical Skills For a Director, Assurance Resume


Skills For Director, Sterility Assurance Resume

  • Dealing with and successfully building relationships with Senior Management, Audit and Board Committees
  • Developing procedures and policies
  • In internal auditing conducting complex operational & information technology audits
  • Accountable for understanding service improvement opportunities when core DCIS services fail to deliver according to expectations
  • Delivering audit plan with resources across a variety of service providers including internal, local contractors, turnkey onshore providers, and supplemental offshore staff – particularly across time zones
  • Managing relationships with the regulator
  • Accountable for working with SSD&A leadership to define and implement new strategic approaches based on SSD&A vision
  • Responsible for being a change agent in DCIS as we evolve to a service-based organization with a service-first culture

Skills For Director, Global Design Assurance Resume

  • Responsible for improving DCIS stability by working with Service Architecture and DCO leadership to understand critical DCIS services and ensuring appropriate service validation mechanisms exist
  • Accountable for the resolution of all escalated items ensuring client satisfaction throughout
  • Evaluate the requirements for an end to end operating model process and risk review, and execute
  • Review the control environment and quality of procedures and client documentation in place, including, SLA’s, Op Memo’s and contracts. Amend/improve as necessary
  • Implement standard KPIs and reporting for partner clients as per the global standards
  • Review historical E&O statistics to establish patterns, key areas of focus and challenge
  • Identify all non-standard activities and establish a programme of work to improve/automate/simplify/stop these activities in conjunction with the client
  • Implement an appropriate governance model and escalation protocol with your allocated client as per the global standards and fitting with your clients requirements

Skills For Senior Director, Software & Systems Assurance Resume

  • Lead the team of Client Managers
  • Oversee and lead the development and implementation of all marketing strategies and plans to support achieving the line of business’s one to three year respective objectives based on analysis of key client issues, strategic issues and industry trends
  • Work with other members of the senior leadership team to ensure that consumer intelligence is incorporated and leveraged in the Bank’s and line of business’s strategy and plans, and in the marketing strategies and plans developed to support these business goals
  • Lead the development of both internal and external branch support programs for those periods critical to meeting the line of business’s business objectives
  • Develop brand building initiatives that are sustainable, consistent and which amplify the Bank of Montreal enterprise brand strategy
  • Develop a brand strategy for BMO Insurance that can stand up against competitors
  • Leadership and Team Management
  • People Leadership of 10 FTE and 5 Direct Reports
  • Coach, motivate, develop and evaluate performance of direct reports and provides guidance and mentoring to those direct reports in the resolution of complex issues

Skills For Director Cost Assurance Resume

  • Provides coaching and development to direct reports, including the identification of training needs, creation and implementation of appropriate development plans, monitoring, documenting and providing regular feedback on performance
  • Experience in Information Technology audit in a banking environment
  • Strong technical aptitude - database platforms, operating systems (Windows, Linux), network, Virtualization would be beneficial
  • Experience managing a technical team
  • Experience leading change in a matrix organization and integration of Quality Management Systems
  • Demonstrated record of leading complex risk programs
  • Experience within the quality function and design assurance
  • Experience in a Leadership Quality role, ideally within Medical Device
  • Ensures appropriate training and development programs are utilized to attract, retain, and develop personnel required to support information security program

Skills For Service Assurance Architecture Director Resume

  • Participates in division IT&S succession planning activities with CIO
  • Demonstrated success as collaborative team player who is capable of working with others, but also autonomously with modest direction showing full ownership and accountability for one’s projects
  • Microbiology/ sterility assurance subject matter expert
  • Actively involved in Human Resources recruitment, performance evaluations, and management of IT division staff (e.g., Zone FISO)
  • Manage globally distributed associates
  • Participate in technology control assessments
  • In Risk, Compliance, Information Security, Controls or Audit roles

Skills For Senior Director, Governance & Assurance Resume

  • Provide ongoing feedback and support to the functional compliance teams to strengthen the Company’s internal control environment and overall governance culture
  • Essential – Track record of leading technical business functions and/or project teams within a design, engineering, engineering-construction or consultancy context
  • Desirable – Experience and knowledge of across a variety of LTRM, high speed and main line railway systems
  • Desirable – Tertiary qualifications in Engineering, Risk Management, Systems Integration or equivalent
  • Partner with FPO and ECO on cross-disciplinary compliance activities
  • Identify, establish and maintain strategic relationships with key stakeholders to help increase maturity of Program throughout operational processes, projects, and other initiatives

Skills For Assurance Quality Network Assistant Director Resume

  • Develops each center leader to assess the current and long term gaps based on current and forecasted new work to develop relevant actions based on each program’s requirement to ensure the successful deployment of programs
  • Manage and implement annual regulatory compliance risk assessment process for the US operations of BBVA, including periodic updates in the risk assessment as determined to be appropriate
  • Collaborate with Compliance SMEs to maintain and execute the regulatory risk assessments for federal regulations applicable to the organization’s operations
  • Develop and maintain appropriate policies regarding the conduct of the risk assessment process
  • Manage testing of key compliance controls (SOX and non-SOX) to ensure critical operational risks (assigned to Compliance) are mitigated and to ensure compliance with identified laws and regulations
  • Reporting status of Compliance risk profile to members of management and appropriate committees
  • Responsible for maintaining US Regulatory Compliance Inventory through coordination with Compliance SMEs, Regulatory Strategies team, and Legal
  • Accountable for alignment in way of working and standard works between department and sites in Sterility Assurance subjects

Skills For Director, Governance & Assurance Resume

  • Standard Operating Procedures (SOP)
  • Standard Operating Model (SOM)
  • Ensure consistency in implementation of standard operating model across DCO
  • Manage the performance as well as career development, education, training and engagement of direct reports and their teams
  • Implement, manage and maintain Compliance GRC (Governance, Risk and Compliance) tool for U.S
  • Administration of documentation of material compliance risks and the controls designed to prevent, eliminate or mitigate losses

Skills For Director Safety Assurance Resume

  • Serve as the Control Specialist for US Compliance to escalate compliance issues for consideration by Corporate Assurance Working Group and to monitor new products and services process and coordinate required compliance risk and control analysis
  • Serve as Corporate Secretary for the US Compliance Risk Oversight Committee
  • Partner with internal stakeholders and contract owners to negotiate contracts with product/service partners that enable an efficient and accurate settlement process with settlement terms and SLA’s favorable to Verizon
  • Understanding of the value chain in settlements and the key role Cost Assurance plays to support Verizon’s partners and the products & services our customer’s value
  • Accountable owner for Data Center Operations
  • Service Level Objectives (SLO)
  • Service Level Agreements (SLA)
  • Senior representative of Data Centre Operations at Service Forums for the most critical events

Skills For Director, Service Assurance & Improvement Resume

  • Provide thoughtful input toward drafting and designing new programs as needed to address changes in the accounting and audit industry’s requirements and regulations
  • Work with all the Service Team Leaders to recruit and retain sufficient staff to meet or exceed the sales and profitability target
  • Ensure that any adverse trends in the Woodstock operation related to sterility assurance data and practices are raised to the Sr. Director, Quality and other SLT members and addressed adequately
  • Both directly and through staff members and trainers, define and oversee the aseptic training, education and development of the employees at the site to ensure adequate levels of aseptic awareness and strive for aseptic excellence
  • Ensure that site sterility assurance program and associated policies, procedures and other documents are aligned with regulatory requirements and Catalent Corporate policies, and help ensure effective application by employees

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