Inside Product Specialist Resume Sample

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Elissa Schaden
41977 Kyleigh Harbors,  Dallas,  TX
+1 (555) 465 0273

Work Experience


Inside Product Specialist
08/2015 - PRESENT
Phoenix, AZ
  • Tasked to drive the portfolio and solutions including complex solutions
  • Become a subject matter expert and administer trainings around Storage
  • Sell Dell products and solutions by responding to inbound or placing outbound customer call, determining needs, overcoming objections, and providing solutions
  • Engages cross-functional resources, regardless of geographic location, in order to achieve the customer needs
  • Opportunity to work with a strong brand at one of the world's largest IT solutions providers
  • Dynamic, challenging, international work environment
  • Exciting internal career opportunities
Inside Product Specialist Iv-chicago
06/2011 - 06/2015
New York, NY
  • An individual professional development plan
  • Formal and informal training
  • Strong sales aptitude and technical acumen
  • Strong Excel skills, with high attention to detail
  • Experience doing financial analysis and managing highly complex spreadsheets
  • Relationship skills and proven customer retention/service skills
  • Demonstrate some working knowledge of enterprise technologies, data center power and cooling, tangible cost of ownership metrics and cost/price analysis
  • Develop TCO proposals that include rack-level price/perf/watt/sqft summaries to demonstrate the value of DCS solutions
Inside Product Specialist Iv Austin
04/2005 - 02/2011
Boston, MA
  • A proven track record of working effectively within a team
  • Skill with Excel, managing and analyzing data
  • Manage existing Pipeline, ensuring the right solution is created to meet customer’s requirements. To contribute and lead in moving opportunities forward
  • Support ISRs with customers’ queries and calls
  • Verifies operability of highly complex product and service configuration within the customer’s environment
  • Drive the inside sales representative’s service attach by researching historical trends and coaching to behaviors
  • Manage a relationship with an After Point of Sale Renewals Specialist in order to drive leads to each other’s pipe
  • Continued education and training

Education


Eastern University
2000 - 2004
Bachelor's Degree in Business

Professional Skills


  • Communicate effectively (both written and oral, this includes excellent writing skills, grammar and spelling)
  • Technical skills and experience related to enterprise products (servers, networking)
  • Assesses potential sales opportunities, develops value propositions and demonstrates skills/strategies around overcoming objections
  • Excellent communication skills in French and English, both written and verbal
  • Possesses strong telephone skills with the ability to identify key issues, evaluate facts and recommend appropriate action
  • Sales and sales pipeline management experience, demonstrated track record of meeting/exceeding sales targets
  • Data sourcing skills (Technical T&D, Memory Selector, Harmony, Partners)

How to write Inside Product Specialist Resume

Inside Product Specialist role is responsible for customer, negotiation, english, organizational, software, leadership, excel, solutions, french, presentation.
To write great resume for inside product specialist job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Inside Product Specialist Resume

The section contact information is important in your inside product specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Inside Product Specialist Resume

The section work experience is an essential part of your inside product specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous inside product specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular inside product specialist position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Inside Product Specialist resume experience can include:

  • Demonstrate strong written/verbal communication and organizational skills
  • Very good interpersonal, communication and problem solving skills
  • Highly effective presentation and negotiation skills, fluency in English and Romanian
  • Solid customer relationship skills with ability to build/manage relationships with internal and external channel
  • Highly effective presentation and negotiation skills, fluency in English and Czech
  • Highly effective presentation and negotiation skills with fluency in English and Polish

Education on an Inside Product Specialist Resume

Make sure to make education a priority on your inside product specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your inside product specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Inside Product Specialist Resume

When listing skills on your inside product specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical inside product specialist skills:

  • Good Networking experience and very good communications and interpersonal skills
  • Strong technical experience in servers, blades, convergence and Hyper convergence and Networking. Experience selling in a professional environment
  • Good understanding of Dell's entire portfolio and the ability to effectively position Dell's products and services against the competition
  • Effectively balances demands from multiple stakeholders and balances short term and long term priorities
  • Granular understanding of Dell's entire Enterprise portfolio, and the ability to effectively position Dell's products and services against the competition
  • Maintain a strong desire to ensure our customers have a positive experience when working with Dell and ensure Dell’s brand perception improves

List of Typical Experience For an Inside Product Specialist Resume

1

Experience For Inside Product Specialist Iv-chicago Resume

  • Abilty to demonstrate leadership skills, time management, and prioritize effectively
  • Strong communication skills in both verbal and written French and English
  • Overcome objections to effectively position APOS solutions with the account team and customer using the Dell Sales Model
  • Works effectively across functions at Dell to solve customer problems and deliver value
  • Advanced experience or equivalent combination of education and work experience
  • Work well in a team environment by contributing ideas, striving to enhance the team's effectiveness, and support decisions by management
  • Cooperate and collaborate with colleagues cross-functionally in order to support the sales process and provide mentoring
2

Experience For Graduate Inside Product Specialist Resume

  • Strong knowledge of applicable solution selling, products, and services and able to identify how to align with customer needs
  • Technical experience in data center and enterprise solutions such as server
  • Demonstrates ability to penetrate and close new accounts and opportunities
  • Strong technical understanding in servers, blades, convergence and Hyper convergence and Networking
  • Ensure adequate pipeline coverage by managing larger projects and supporting sales teams to find new opportunities through marketing activities
  • Focuses sales efforts by studying/focusing on customer’s business needs/requirements
3

Experience For Inside Product Specialist Iv Austin Resume

  • Promotes and positions key strategic product and service offerings and Display proficiency in positioning Servers, Networking, and Storage Solutions
  • Responsible for maintaining and supporting business pipeline around Nutanix solutions
  • Responsible for supporting & selling to mid to high revenue spend accounts in established Channel Partners accounts, collaborate with field teams
  • Enable the Sales organisation through training and coaching
  • Advanced level of competency in providing total solutions and providing cross segment teamwork
  • Uses advanced knowledge to build relationships and assist distributors in developing business solutions using Dell specialized products and services
  • Competency in providing total solutions and providing cross segment teamwork
  • Familiarity with Dell EMC reporting tools including SFDC and BMS
4

Experience For Enterprise Inside Product Specialist Resume

  • Work with the SSEs to identify services opportunities and create training to improve product knowledge with the NSP’s salesforce
  • Understand the competitive environment to allow Dell to provide winning s&p proposals
  • Customer presentations at the Executive Briefing Center
  • Senior level sales engineer with expert understanding of Dell’s complex products and services portfolio
  • Formulate the client business strategy with the OSS and leverage resources to ensure proper positioning of entire Client Solutions portfolio
  • Design and deliver product demonstrations based on the customer’s requirements and help drive customers toward purchase using expert technical knowledge
  • Responsible for selling Dell Data Security products and services
5

Experience For Inside Product Specialist Powervault Resume

  • Advises customer of product features, configurations, pricing, services and availability
  • Assist the on-going education of the broader team
  • Work with a specific account set of business customers to make them aware of Dell’s networking portfolio
  • Remain up-to-date on new product, technology, and services offerings and engage in the on-going technical education and development of the broader team
  • Intermediate understanding of a number of different industries and how businesses
  • Coach and drive inside sales reps in selling Enterprise products
6

Experience For Inside Product Specialist Iv-nashville Resume

  • Significantly grow Dell Financial Services (DFS) leasing penetration with end user customers served by the Channel Resellers
  • Grow the number of resellers that have signed DFS financing referral agreements
  • Articulates how DellAdvantage relates to selling services, primarily Client focused
  • Assists in the on-going technical education and development of the broader team. Promotes and positions key strategic product and service offerings
  • To support ISRs with customers’ queries and calls, providing a solutions and a technical approach
  • High level understanding of the value proposition of main Dell solutions
  • Responsible for the quoting of complex solutions so accuracy and attention to detail is imperative
  • English and Thai speaking
  • Maintain awareness of market conditions and competitors’ products and pricing
7

Experience For Inside Product Specialist, Imaging Specialist Resume

  • Technical level knowledge of workstation and computing technologies
  • Recommends business solutions considering customer needs and Dell
  • Exhibits a detailed knowledge of multiple or related industries as well as an acute business understanding
  • Extensive knowledge of the following technologies; Datacenter Networks, Campus Networks, Wireless Networks
  • General knowledge of desktop virtualization solutions, cloud computing hardware / software technology
  • Proficiency using Microsoft Office Suite Software and relevant sales systems technology
  • Dynamic,challenging, international work environment
  • Product focused sales, moving to more solution set oriented approach for relationship account set at the intermediate level
8

Experience For Inside Product Specialist Ii So La Region Resume

  • Begins developing subject matter expertise
  • Recommends business solutions considering customer needs and company interests
  • Exposure and understanding of Desktop Virtualisation
  • Formaland informal training
  • Work on go to market strategies to drive Dell’s services portfolio with each NSP
  • Provides product or Business Unit specific expertise. Viewed as a trusted business advisor to the customer and uses in-depth direction knowledge of Dell’s technology, products and services to help customers formulate
  • Viewed as a trusted business advisor to the customer and uses in-depth knowledge of Dell’s products, technology, products and services to help customers formulate direction
  • Align to the channel segment services team to create strong alignment on collaborative opportunities, work on RFP’s as required
9

Experience For Inside Product Specialist Iv-imaging Resume

  • Attains unit, revenue and margin objectives for CCC business
  • Demonstrates sound financial acumen to price bids to win while putting in place margin recovery plans by selling more LOB’s and balancing bid and run rate mix
  • Collaborates with account Executives to improve overall Dell share of wallet in account across BU’s
  • Anticipates market and competitive actions and builds strategies to win and grow Dell’s business in territory
  • Gather and analyze data for each opportunity
10

Experience For Inside Product Specialist Iv-japan OEM TSR Resume

  • Work directly with each account team to understand the goals for each customer and collaboratively identify the best solution for the customer (upgrades/extensions or refreshing equipment)
  • Motivate and influence the inside sales organization (Inside Sales Representatives, Inside Sales Managers, Area Sales Managers & Sales Director) to drive services revenue and margin
  • Coordinate with Brand Marketing Managers to deliver quarterly s&p sales promotional programs
  • Develop and execute s&p strategies and activities to address segment responsibilities
  • Analyze sales performance data to identify low performers and take corrective action
  • Serve as point of escalation for sales to solve internal s&p problems
  • Discuss s&p with customers to help close s&p deals

List of Typical Skills For an Inside Product Specialist Resume

1

Skills For Inside Product Specialist Iv-chicago Resume

  • Maintain a strong desire to ensure our customers have a positive experience when working with Dell and ensure Dells brand increases
  • High PC literacy including advanced skills with Outlook, Word, Excel and Powerpoint
  • Strong technical experience in servers, blades, convergence and Hyper convergence and Networking
  • Outbound business-to-business phone marketing and/or sales experience or combination of work experience and education
  • Assess potential sales opportunities and develop value propositions combined with skills around overcoming objections
  • Effectively articulates the value proposition associated with specialized products and services
2

Skills For Graduate Inside Product Specialist Resume

  • Strong experience in a sales function on data storage and back-up products
  • 5+years of relevant experience or equivalent combination of education and work experience
  • 2+years of relevant experience or equivalent combination of education and work experience
  • Highly organized and able to work with extense customers databases. Prioritization long term priorities
  • Time management and organizational skills, Customer Focus, Interpersonal Savvy
  • Effectively articulates the value proposition associated with Dell’s support services
  • Good planning, organization, communication, problem solving and decision-making
  • Strong knowledge base to build customer relationships and assist customers in developing business solutions using Dell specialized products and services
  • Account set through efficient multitasking, planning and strong communication
3

Skills For Inside Product Specialist Iv Austin Resume

  • Experience working within a complex organization and team setting
  • Achieve or exceed targets by selling S&P third party software solutions, developing strong relationships with our partners and distributors
  • Skilled at and comfortable cold calling into relationship accounts to evangelize new solutions, events & advance existing opportunities through sales funnel
  • Experience in selling server and networking solutions
  • Excellent communication in German and French in speaking and writing
  • Good knowledge of BMS reporting tool advantageous
  • Previous experience working within multi-national software solutions sales environment
  • Specialized developing-level role with sales experience
  • Strong knowledge data centre solutions, Strorage and Networking
4

Skills For Enterprise Inside Product Specialist Resume

  • Experience and understanding of software market and dynamics
  • Goodknowledge on Solution of Virtualization & Cloud Computing, Data Center etc
  • Previous quota carrying sales experience
  • Experience of working in a channel business
  • Good knowledge on Solution of Virtualization & Cloud Computing, Data Center etc
  • Or above working experience in IT industry
5

Skills For Inside Product Specialist Powervault Resume

  • Coordinate DFS resources from operations, pricing, and credit to ensure resellers have consistently great experiences
  • Intermediate underestanding of a number of different industries and how businesses operate
  • Extensive experience in outbound calling
  • A good understanding of Salesforce.com
  • Experience in a professional selling environment
  • Experience utilizing CRM systems—preferably Salesforce.com
6

Skills For Inside Product Specialist Iv-nashville Resume

  • Demonstrated track record of hitting revenue and other sales targets e.g. attach rate of key services
  • Previous 5+ years of experience in a technical pre-sales role focused on networking solutions
  • Experience of Virtualisation solutions and positioning of this technology
  • Cooperates and collaborates with colleagues, cross functionally, to support the sales process
  • VMware certification and experience
  • Experience as Pre-Sales consultant
  • Experience gained within a sales or technical sales role
  • Substantial experience in a technical role that shows knowledge of multi-platform hardware and software solutions
  • Previous software sales experience highly desirable
7

Skills For Inside Product Specialist, Imaging Specialist Resume

  • Proven ability to open doors, and build relationships at all levels
  • Sales/Presales/Operations confirmed experience
  • Experience in Sales in industry
  • Strong ability to forecast and manage pipeline
  • 1+years of relevant industry experience
  • Strong knowledge of Dell technology, Datacenter design and Services, and is able to identify how these products and services align to customer needs
  • Strong relationship focus, CE both internal and external. Knowledge of channels and forms of engagement with the same
  • Experience in a IT direct sales role
8

Skills For Inside Product Specialist Ii So La Region Resume

  • Growing existing accounts in new divisions and qualifying new
  • Responding to email requests and accumulating customer contact data and structure plans to decide on and present the best solution to the customer
  • Developing ability to provide total solutions working across segments to achieve results
  • Understanding of customer’s decision making process, goals, objectives and strategies; business and financial acumen
  • Managing a group of accounts in conjunction with the Outside Sales Specialist to ensure opportunities are identified and closed
  • Attaining unit and revenue expectations for the Business Unit
  • Working with customers to move an opportunity through the funnel to successful closure
9

Skills For Inside Product Specialist Iv-imaging Resume

  • Collaborating with the Core Dell teams to improve overall Dell share in account across Business Units
  • Willing/able to travel 50%
  • Responsible for identifying, positioning, quoting and closing complex Compute and Networking solutions
  • Be responsible for Solution/project sizing, quoting and licensing
  • Qualifies Compute and Networking sales opportunities in terms of customer technical requirements, competition, decision making process and funding
  • Proactively identifing and solving business problems faced by customer by providing subject matter expertise
10

Skills For Inside Product Specialist Iv-japan OEM TSR Resume

  • General knowledge of storage and networking solutions, cloud computing hardware / software technology
  • Uses advanced knowledge to build relationships and assist sales in developing business solutions using Dell specialized products and services
  • Successfully sell the DFS value proposition to neutralize other financing companies competing for same business
  • Assists in new account development and/or expanding existing accounts
  • Challenge, manage and extend the existing pipeline, ensuring the right solution is created to meet customers’ requirements
  • Conhecimento de tecnologias avançadas como virtualização, networking, VDI, cloud computing, backup
  • Highest level of competency in providing total solutions and providing cross segment teamwork

List of Typical Responsibilities For an Inside Product Specialist Resume

1

Responsibilities For Inside Product Specialist Iv-chicago Resume

  • Build and maintain pro-active relationships with all partners associated with respective opportunities, as well as Dell’s inside sales and outside sales teams
  • Maintain sales leadership - effectively coordinate and orchestrate the sales cycle within the buyer’s organizational decision tree to closure, remotely via phone
  • Work effectively with field-based sales resources/team
  • Relevant experience or equivalent combination of education and work experience
  • Experience in sales, technical sales, or related experience
2

Responsibilities For Graduate Inside Product Specialist Resume

  • Hardware and/or services sales experience in high tech industry or equivalent combination of education and work/sales experience
  • Relevant experience or equivalent combination of education and work experience
  • Technical experience working with virtualization software packages such as VMware vSphere, Microsoft HyperV and Redhat KVM
  • Experience using sales tools required
  • Provide pre-sales technical expertise and technical validation to the Inside and Outside Sales organisation
  • Achieve Sales Targets across a defined set of products and services. Demonstrate revenue growth in assigned accounts
  • Excellent Dutch level, written and verbal
  • 1-2 yrs of relevant experience
3

Responsibilities For Inside Product Specialist Iv Austin Resume

  • Sales, and technical experience
  • 2+years of sales, and technical experience
  • Experience gained within a sales role
  • Develop strong internal / external stakeholder relationships
  • Related experience tied
  • Pre-sales experience
4

Responsibilities For Enterprise Inside Product Specialist Resume

  • Solid communication (verbal and written)
  • Multi-task and reprioritize daily workload as needed
  • Cooperates and collaborates with colleagues cross-functional, to support the sales process
  • In depth storage experience knowledge of Software Defined Storage and other related technologies
  • In depth experience with Storage Integration into heterogeneous IT environments
  • Experience with Nutanix and/or Dell EMC XC Solutions
  • Develop strong internal and external stakeholder relationships
  • Maps Politics Ability to uncover and validate the political power structure, identify influential people & personal/organizational politics
  • Managing relationships with retention accounts while developing new relationships with acquisition customers
5

Responsibilities For Inside Product Specialist Powervault Resume

  • Responsible for selling the full catalogue of software, peripheral, networking, imaging and display products and services via telephone to Dell Clients - Coordination with Outside Account Executives
  • Provides product or BU specific expertise. Viewed as a trusted business advisor to the customer and uses in-depth direction knowledge of Dell’s technology, products and services to help customers formulate
  • Maintaining balance of the account portfolio between acquisition, development and retention accounts to ensure consistent business growth
  • Understanding of customers decision making process, goals, objectives and strategies. Business and financial acumen
  • Accuracy in quoting/solution selling
  • Design and deliver product demonstrations based on the customers requirements and help drive customers toward purchase using expert technical knowledge
  • Advanced understanding of subject matter Organizes senior internal/external resources in response to, and in anticipation of customer needs
  • Recognized internally and externally as a thought leader on the industry, the Dell business model & competitors
  • Provides technical and administrative information and price quotes, update marketing/sales literature to prospective clients, keep up-to-date knowledge of the industry as well as the competitive posture of the company and prepare activity and forecast reports as requested
6

Responsibilities For Inside Product Specialist Iv-nashville Resume

  • Driving Revenue and Margin Growth for Services by identifying all opportunities within the business through excellent pipeline management, responding to RFP’s and by working with the UK PUB team to identify opportunities to drive services attach for the full portfolio of services products
  • Responsible for sales communication on all Support and Deployment Services including reporting, opportunities, and new or enhanced services rolling out to your direct teams to include training and supporting ISR’s & TSR’s
  • Good knowledge of BMS advantageous
  • Responsible to drive inbound and outbound calls, emails, and web interface to focus on maintaining and expanding
  • Work closely with others and negotiate as needed
7

Responsibilities For Inside Product Specialist, Imaging Specialist Resume

  • Work with assigned sales account executives and inside sales teams within our sales division to thrive and grow the
  • Viewed as a trusted business advisor to the customer and uses in-depth knowledge of Dell’s services to help customers formulate direction
  • Provides technical and administrative information and price quotes, updated marketing/sales literature to prospective clients, keep up-to-date knowledge of the industry as well as the competitive posture of the company and prepare activity and forecast reports as requested
  • Provide expert guidance and direction to the Core Sales team on VMware’s solutions
  • Train, support, develop, & motivate a Team of Relationship ISR’s
  • 10 out-bounds/day to qualified leads
  • Number of Decision Makers Involved in the Sale: Develops account relationships typically with single decision maker within customers
  • Provides technical and administrative information and price quotes
  • Provides updated marketing/sales literature to prospective clients, keep up-to-date knowledge of the industry as well as the competitive posture of the company and prepare activity and forecast reports as requested
8

Responsibilities For Inside Product Specialist Ii So La Region Resume

  • Build and increase expertise for Dell’s product and service offerings, as well as business processes and systems
  • Seen as a trusted business advisor w/ customer; uses in-depth knowledge of Dell’s technology, products and services to help customers formulate direction
  • Inbound calls: 5 -10 inbound phone calls - Outbound calls: 15-25 outbound calls to acquire and
  • Specialist position focused on Dell’s Cloud Client technology, products, and services and is able to identify how these products and services align to customer needs
  • Possess strong written/verbal communication and organizational skills · Ability to demonstrate strategic probing/ questioning skills, and ability to identify, evaluate and recommend Software Solutions and Infrastructure solutions that align with customer's true business needs
  • Keeps management informed by submitting activity and results reports such as daily call reports, weekly work plans, tap ratio and funnel update
9

Responsibilities For Inside Product Specialist Iv-imaging Resume

  • Provides specialist advice to support the sales organization to meet and/or exceed their objectives
  • Identifies customer needs/ requirements, and recommends the appropriate solutions
  • Field engagement and work collaboratively with field resources to solve Channel Partner/customer information technology needs/challenges
  • Develops and implements account plans that drive the attainment of critical business objectives and is involved in contract negotiation and possesses strong financial knowledge
  • Provide product or BU specific expertise and technical validation
  • Promote and position key strategic product and service offerings
  • Identify customer needs/requirements and recommend the appropriate products and solutions
10

Responsibilities For Inside Product Specialist Iv-japan OEM TSR Resume

  • Remain up-to-date on new product, technology, and services offerings
  • Stay current on industry and vertical solutions
  • Specialist position focused on Dell’s Cloud technology, products, and services and is able to identify how these products and services align to customer needs
  • Provide Pre-Sales support on focus technology area (Nutanix)
  • Pro-actively drive the Dell EMC & Nutanix value proposition within aligned country / region via sales and pre-sales teams
  • Support & Report regularly on top deals in country /region
  • Responsible for enablement of Nutanix related solutions within selected route to market (Direct and/or Partner led engagement)
  • Identifies customer needs / requirements and recommends the appropriate solutions
  • Stays up to date on industry and vertical solutions as well

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