Infrastructure Business Analyst Resume Sample
Daphney Schmitt
7565 Llewellyn Lodge,
Los Angeles,
CA
+1 (555) 769 9746
Work Experience
Senior Business Analyst / Infrastructure
06/2017
-
PRESENT
Los Angeles, CA
- Uncovering and understanding their assigned business functional area’s requests for new or enhanced functionality / process
- Documenting current and target state functions and flows for Cash Securities processing
- Deconstructing existing functions of the current, legacy Cash Securities components within IB
- Partnering with the development team and subject matter experts to drive analysis and design
- Acting as a trusted advisor for the Operations business and Change teams to ensure solid alignment of IT solutions to business plans and strategy
- Collaborating with the central Architecture group to review and validate solution design
- Provide subject matter expertise for the Testing team to ensure solutions are clearly understood and that test cases and plans meet the required quality expectations
- Taking ownership of planning of the Agile delivery phases for GSI Settlements
Infrastructure Business Analyst
10/2012
-
03/2017
New York, NY
- Working with the Program Manager to understand the Business Analysis needs across the workstream and the entire program
- Enhance the BA team across the program and, where appropriate, providing coaching and mentoring for other BAs
- Involvement in solution design across all workstreams of the program
- Driving quality Business Analysis standards and best practices across the GSI program and wider department
- Understand solution interdependencies between GSI and the bank’s other major strategic change programs such as Finance, Cash Model, Reference Data and Remote Booking/Legal Entity Merger
- The Business analyst's primary responsibility is to gather, analyse, document and validate Technology’s IT Asset Management capability
- Collaborate with senior management and stakeholders to create project scope, goals, and deliverables that support business objectives -Define project success criteria and disseminate them to involved parties throughout project life cycle
Business Analyst for Infrastructure Solutions Group
05/2007
-
08/2012
Detroit, MI
- Plan, schedule, and track project timelines, milestones, and deliverables using appropriate tools
- Assess project technical risks and create and employ mitigation strategies accordingly Establish team priorities according to business needs and technical complexity
- Set, continually manage, and effectively communicate project expectations with team members and other stakeholders in a timely and clear fashion
- Ensure teams follow correct procedures, policies, and documentation requirements across project phases
- Determine the audience, frequency, and content of project meetings and status reports
- Provide training to teams when required and serve as a technical mentor to team members
- Compile project reports and summaries in various formats Present project information to stakeholders on regular basis and during ad-hoc meetings Maintain project management knowledge repository
- Oversee the administration and maintenance of the company’s infrastructure and Service/systems
Education
Dakota State University - University Center
2002 - 2007
Bachelor's Degree in Computer Science
Professional Skills
- Excellent verbal and written communications skills with highly developed influencing skills
- Strong communication skills - ability to be 'forward thinking' come up with solutions and proposals
- Proven outstanding communication (written and verbal), presentation, documentation, and interpersonal skills; detail- oriented
- Strong PowerPoint and other presentation build skills to provide executive level briefings
- Strong budget and cost management skills
- Prior vendor management experience would be an asset
- Advanced skill level experience using the following software tools: MS Project, Excel, MS Access
How to write Infrastructure Business Analyst Resume
Infrastructure Business Analyst role is responsible for software, retail, finance, training, database, reporting, design, modeling, engineering, business.
To write great resume for infrastructure business analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Infrastructure Business Analyst Resume
The section contact information is important in your infrastructure business analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Infrastructure Business Analyst Resume
The section work experience is an essential part of your infrastructure business analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous infrastructure business analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular infrastructure business analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Infrastructure Business Analyst resume experience can include:
- Documented experience working defining and creating requirements and creating traceability deliverables
- Experience in coordinating the efforts and documenting the processes for the development and testing of recovery procedures for IT applications and systems
- Experience gathering & documenting requirements on a large, enterprise level infrastructure project (Networking/Systems/Telephony)
- Experience implementing and maintaining applications in a multi-tier environment
- Hands-on experience delivering IT projects for large enterprises
- Experienced working in a team-oriented, collaborative environment
Education on an Infrastructure Business Analyst Resume
Make sure to make education a priority on your infrastructure business analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your infrastructure business analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Infrastructure Business Analyst Resume
When listing skills on your infrastructure business analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical infrastructure business analyst skills:
- Strong understanding of systems engineering concept combined with skill of translating and simplifying requirements,
- Impeccable project management and implementation skills
- Independently manage time effectively
- Project management/business analyst experience with experience managing IT infrastructure implementations
- Developing and validating the financial aspects of IT Infrastructure business cases
- Unyielding experience of infrastructure change projects in financial institutions/projects related to network engineering,
List of Typical Experience For an Infrastructure Business Analyst Resume
1
Experience For IT Infrastructure Business Analyst Resume
- Experience developing and implementing projects and business process initiatives designed to improve efficiencies
- An understanding of systems architecture, change control, versioning, and environment management
- Manage concurrent infrastructure projects pertaining to a variety of areas including
- Define success criteria and the “definition of done”, including operationalization and implementation of evergreen processes
- Drive! Be the force that keeps the project/program moving forward to achieve success
- Concurrently manage multiple projects of varying complexity
- Ensure overall network/data infrastructure is constructed and tested according to organizational technical standards
2
Experience For Business Analyst for Infrastructure Solutions Group Resume
- Lead technical planning and implementation team(s)
- Clearly document, communicate and agree to project objectives, scope and success criteria (current state, target state, next steps)
- Identify key stakeholders and team members. Review and agree to roles & responsibilities and expectations
- Create a clear execution plan with measurable milestones (with names and dates). Obtain explicit commitment for each deliverable
- Analyze available data, baseline metrics and trend over time to show improvement
- Continuously perform realistic risk assessment, mitigate risks and remove roadblocks independently
3
Experience For Business Analyst, Infrastructure Services ORS Resume
- Leverage appropriate delivery methodologies (waterfall, agile, standups, JIRA, Kanban, etc.) based on the needs of the project or program
- Analyzing a variety of financial information for the purpose of providing direction and support, making recommendations, maximizing use of funds, and/or ensuring overall operations are within budget
- Work closely with Infrastructure Teams, and Application and Business Partners to define functional and non-functional requirements
- Lead application team infrastructure requests through the project lifecycle
- Manage the build and deployment of IT infrastructure solutions
- Act as liaison between project requestors and the infrastructure teams
- Drive creation, improvement, and documentation of project management business processes
- Develop project plans and manage projects internal to the infrastructure teams
4
Experience For Business Analyst Global Securities Infrastructure Resume
- Work as an integral member of a cohesive, flexible team
- Use your powers of persuasion to influence others to get work done
- Lead Infrastructure team members and business partners through the project life cycle
- Application/data centre migrations; SAN/DR
- Virtualization, server and database services LAN/WAN
5
Experience For Senior Business Analyst / Infrastructure Resume
- Provide project technical leadership, working closely with technical teams to monitor and ensure the project accomplishes all organizational goals and deliverables on time and to budget
- Review and approve project IT Infrastructure deliverables and artifacts, ensuring accuracy and completeness. Develop and distribute regular project reporting for IT Infrastructure deliverables
- The BA can create current (As Is) and future (To Be) business or system processes, both written and via process flow diagram, that are clear, orderly and easy to read and understand throughout all levels of the organization
- The BA can solely schedule and run requirements and story building sessions with the stakeholders both in person and via Webex
- The BA can clearly verbally present requirements, user stories and processes to the stakeholders in a meeting format
6
Experience For Senior IT Infrastructure Business Analyst Resume
- The BA can facilitate user acceptance testing with the product owner/stakeholders to ensure that what was developed meets its purpose
- Detect the dependencies regarding the affected IT systems which are impacted in the project,
- Define requirements acceptance criteria in a form that enables the testing organization to develop test assets
- The BA can write requirements that are complete, concise, accurate and traceable (for waterfall)
- The BA can write user stories that are concise, accurate, traceable (for agile)
- The BA can solely ensure clarity between the business and IT, ensuring that IT understands what needs to be built and the business agrees on the solution being provided
7
Experience For Business Analyst, Infrastructure Services Resume
- The BA consistently raises issues or limitations to both the product owner, project team, and project manager in an expedient and clear manner, remaining transparent at all times
- The BA is available to answer developer and QA questions in an expedient and positive manner
- The BA can partner with the enterprise architect or lead developers to lend their knowledge to design solutions as needed
- The BA provides support and subject matter expertise across the business and IT as needed
- Work closely together with Engineers and Technical Architects to develop feasible and economical solutions,
- Communication with Program stakeholders is reserved to Project and Program manager,
8
Experience For Business Analyst / Infrastructure Protection Resume
- Ensure that requirements are understood by all members of the project team,
- Strong business analysis skills (especially documentation of business, functional and non-functional requirements) with a proven record of project participation and delivery,
- Manage client expectations and control/deliver the project; despite possible changes to requirements and scope,
- Solicit, capture, and document requirements. o Works with SME’s to identify project business value and associated metrics
- Hardware (desktop rollouts)
List of Typical Skills For an Infrastructure Business Analyst Resume
1
Skills For IT Infrastructure Business Analyst Resume
- Communicate effectively to influence and ensure stake holder engagement
- Broad experience in finance and accounting tools and techniques
- Experience in business case development and financial modeling
- Web Development/Infrastructure environment experience
- Experience in IT
- Programing experience, systems or data base administration
- Maintaining and enforcing OS patching discipline in complex server environments
- Working knowledge of application recovery planning to assist in the preparation of related recovery procedures
- Successful track record of juggling multiple projects on tight deadlines without compromising quality
2
Skills For Business Analyst for Infrastructure Solutions Group Resume
- Create roadmaps and detailed project plans for firm wide patching
- Executive management reporting catered to the right audience
- Monitor and coordinate activities to support operational performance management (e. g. , safety, reliability, service level, productivity, etc. )
- Provide analytical and operational support to the business unit
- Lead the effort to assess, evaluate and track compliance to ITT’s General Computing Controls to drive program maturity. Additional support functions as assigned
- Experience in business analysis
- Deep knowledge of MS Office Suite, licensing processes, software inventory, IT procurement
- Knowledge of methods/techniques for systems, business process modeling, requirements gathering, quality assurance; business analysis body of knowledge; software licensing, renewal schedules and support requirements; hardware vendor quoting, ordering, returning and warranty processes; inventory and reporting process
- This is an individual contributor position that woks under general supervision and frequently performs non-routine work
3
Skills For Business Analyst, Infrastructure Services ORS Resume
- Thrives when collaboratively working with multiple groups in a variety of settings and strong communication skills with the ability to listen, articulate positions, and advocate designs
- A basic understanding of the financial services industry
- Proficient in the Microsoft Office Suite (Word, PowerPoint, Excel, Visio)
- Desire to learn and grow as a professional
- Drive process changes
- Experience with Active Directory, Domain Controllers, DNS/WINS, DHCP, WINTEL & LINUX servers, Exchange, Database servers, virtualization technologies (VMware ESX), SAN technologies
- Knowledge of routers / switches / firewalls / WAPS, SSL/VPN technologies, Cisco Unified Communication technology, and Disaster Recovery technologies (clustering, data replication etc.)
- Work effectively both independently and in teams
- Knowledge and understanding of disaster recovery planning techniques and technologies, as well as the methods used in performing risk analyses and business impact analyses
4
Skills For Business Analyst Global Securities Infrastructure Resume
- Strong oral communication skill
- Prior management or project coordination experience
- Technical and executive report preparation
- Strong analytical skills. Ability to identify and evaluate several alternative solutions and help the team arrive at the best functional requirement set to meet the business need
- Proven ability to analyze data and generate meaningful reports using Relational databases, Excel Visual Basic Application (VBA), V Lookup and formulas, SQL queries, with experience using Crystal Reports, Python or other reporting toolsets
- IT experience
5
Skills For Senior Business Analyst / Infrastructure Resume
- Experience in a LARGE IT department - ideally a matrix organization (lends to ability to communicate across different lines of business)
- Knowledge of reporting tools, such as Business Objects or equivalent
- Learn and understand key criteria and components of a contingency planning / disaster recovery program
- Well rounded understanding of enterprise information technology
- Ability and willingness to thoroughly understand and embrace the organization’s goals and objectives
- Hygiene Project execution and delivery responsibilities
- Lead Cyber driven vulnerability, threat and risk management
6
Skills For Senior IT Infrastructure Business Analyst Resume
- Build partnerships among multiple disbursed global teams
- Provide deep dive analysis on production stability data to drive improvement initiatives and program governance across CIB
- Development of executive-level financial presentations
- Deal tactfully with people of all levels
- Documented experience completing process and systems improvement projects in the areas of technical infrastructure including desktop, server/storage, security, networks, voice, data center, Disaster Recovery, cloud platforms; documented experience eliciting requirements and participating in the implementation of infrastructure projects and programs
7
Skills For Business Analyst, Infrastructure Services Resume
- Working Knowledge of: Project Delivery, Project Risk Management, Project Communication, Decision Making, Software and/or System Development Lifecycle
- Eliciting infrastructure requirements across all end-to-end projects and ensure timely delivery
- Contributing to the business case development, traceability management and change impact analysis
- Assists in defining training strategy and plan
- Work independently including
- Producing all documentation relating to Infrastructure Requirements, Operations Manual, Solution Options and Solution architect documentation across infrastructure projects as required
- Producing business Technical Requirement documents
- Facilitates and contributes to project chartering sessions
8
Skills For Business Analyst / Infrastructure Protection Resume
- Pacific (Australia & New Zealand) business units and including Pacific Retail Sales
- Works with SME.s to identify project business value and associated metrics
- Design and specify technical requirements for high-visibility, firm-wide technology initiatives using participatory and iterative design techniques including customer interviews, usability testing, and other forms of requirements discovery
- Development - Lead the documentation effort of Disaster Recovery Plans and Procedures
- Change Management - Assist with the assessment of the Disaster Recovery implications of proposed technological or organizational changes, and coordination of any revisions to existing Disaster Recovery Plans and Procedures necessitated by such changes
- Training- Prepare Disaster Recovery training plans and materials
9
Skills For Global Asset Business Analyst Infrastructure Tech Specialist Resume
- Testing and Exercising - Assist IT senior management in planning, coordinating, documenting the results of all tests and exercises, and identifying any recommended enhancements to the Disaster Recovery Plans and Procedures
- Strong communication skills (written and verbal) in English and ability to interact with both the IT and the business stakeholders,
- Experience with charting tools (i.e.: Visio)
- Experience in working with business partners to determine requirements and translate them into technical specifications
- Experience in IT system administration, business analysis and/or project management
10
Skills For Senior Infrastructure Business Analyst Resume
- Experience in change management and problem management
- Proven record in an Infrastructure Business Analyst role (min 3 years),
- Experience in corporate culture environments,
- Ongoing financial modeling and analysis to identify potential budget opportunities and risks
- Analyzing gaps between the documentation that were already created and current UBS infrastructure change processes and report directly to the Program Manager,
- Facilitate the technical design of new application infrastructure and changes to existing application infrastructure by leading detailed design sessions
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