Infrastructure Resume Sample
Ebba Bartoletti
7679 Runolfsdottir Mountains,
Philadelphia,
PA
+1 (555) 987 7871
Work Experience
Director of Infrastructure
05/2018
-
PRESENT
Boston, MA
- Create a shared vision of the Digital Infrastructure and align with Digital Steering Committee
- Influencing across the marketing and IMC function (e. g. Brand teams, Connection/Media managers) and BU leadership team (align overall Digital Strategy, Digital Business Transformation) as well as balancing immediate and long-term priorities
- Franchise Operations Digital and Global Digital functions and PAC (i. e. Brand PR in Social Media)
- Coordinate with Content Excellence, Connection/Media & K&I, Procurement, Country Media Managers
- Expert level exchange with Global Digital Functions as well as IT experts in WEBU, GBS, Global IT
- Provide oversight and direction for regional improvements required to maximize availability of TWC’s products and services as it relates to Critical Infrastructure
- Experience of team leading in a software development role, preferably with a systems engineering focus
- Experience in virtualization technologies including ESXi, KVM, XEN is required
- Experience in Linux and telecom protocols is required
Infrastructure
03/2014
-
12/2017
Philadelphia, PA
- Research and understand external infrastructure products in order to provide information to business practices and determine applicability to Northern Trust including usage of standards between Northern Trust entities
- Collect the business case metrics (cost, STP rates, NAK rates, usage), define the development needed to implement best practices, and consult on the process improvement opportunities across all operating groups
- Develop consultancy approach and facilitate the dialogue on issues related to these interfaces, both internally and with our clients. Has accountability for resilience, recovery and testing, as well as driving adoption of security best practices across Northern Trust
- Take an active role in related associations and working groups to exert external influence in the development and standardization of the use of these infrastructures worldwide
- Total experience, including 6+ years in a production 24/7 high-availability multi-site enterprise ERP, OMS, WMS, and CRM environment, including application hosting, voice and data networks, security and information protection and extensive experience with high availability networks and replicated disaster recovery architectures
- Experience with ERP, OMS, WMS, and CRM infrastructure implementation and support
- Comfortable managing highly-available complex infrastructure with 24/7 availability and support
- Experience with regulatory compliance issues, PCI, as well best practices in application and network security
- Strong interpersonal skills, ability to effectively communicate with executive management and board of directors and capable of working with all levels of the organization
Administrative Assistant, Infrastructure
07/2010
-
10/2013
Boston, MA
- Experience of full product life cycle development
- Experience in an Agile environment is an advantage
- Education: Undergraduate studies in engineering, information technology or technical studies with equivalent work experience
- Assists in designing and championing an infrastructure strategy, focusing on delivery of an agile, cost effective, highly performant, secure, and reliable solution that aligns to Key’s business requirements
- Partners with the Data Supply Chain and ETS to standardize and optimize Key’s data ecosystem
- Career Gap Analysis
- To lead, motivate and direct your service area overall and typically up to circa 5 direct reports and to achieve the Key Performance Indicators (KPIs) described in the Area of Impact
- Define, verify and advocate the use of Strategic industry Infrastructures as a business priority and develop strategies to increase our effectiveness in using them
Education
Oglethorpe University
2004 - 2009
Engineer's Degree in Computer Science
Professional Skills
- Strong interpersonal skills and ability to mentor and guide staff members, help in developing each team member’s technical and professional skills
- Strong organizational, interpretation, problem solving, and time management skills, including strong and efficient multi-tasking capability
- Strong team player and interpersonal skills; demonstrable experience managing cross-functional and in-group relationships
- Strong Program/Project Management skills with demonstrated success in leading complex, multi-year technology initiatives
- Excellent interpersonal skills and the ability to work effectively with others as a team
- Excellent verbal and written communication skills Able to effectively deal successfully with a large variety of management personnel and users
- Strong troubleshooting and critical thinking skills in a 24/7 environment
How to write Infrastructure Resume
Infrastructure role is responsible for interpersonal, technical, leadership, analytical, analysis, english, customer, business, communications, financial.
To write great resume for infrastructure job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Infrastructure Resume
The section contact information is important in your infrastructure resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Infrastructure Resume
The section work experience is an essential part of your infrastructure resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous infrastructure responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular infrastructure position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Infrastructure resume experience can include:
- Influence effectively with all levels of the organization; advanced level facilitation skills, particularly with senior level leaders
- Outstanding customer service skills and professionalism. Excellent customer service demeanor
- Strong reading and writing skills (English and Korean)
- Superior analytical aptitude, creative problem-solving abilities and excellent communication and client facing skills
- Strong troubleshooting skills to solve unique and complex problems related to infrastructure & PKI
- Strong cross-functional leadership, organizational and coordination skills along with multi-tasking capabilities to get things done in a fast paced environment
Education on an Infrastructure Resume
Make sure to make education a priority on your infrastructure resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your infrastructure experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Infrastructure Resume
When listing skills on your infrastructure resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical infrastructure skills:
- Excellent organization skills, attention to details and planning skills
- Good problem resolving skill and capable of handling multiple tasks effectively
- Strong credit and risk analysis skills with knowledge of project finance techniques, good understanding of the financing structures and legal documentation
- Excellent commercial experience and negotiating skills
- Effective communicator with good written and verbal communication skills
- Good English in writing, listening and speaking skills
List of Typical Experience For an Infrastructure Resume
1
Experience For Director of Infrastructure Resume
- Excellent project management and organizational skills with demonstrated success of thriving with providing structure to chaos
- Strong credit analysis and project finance modelling skills
- Strong business partner skills including negotiation, ability to manage multiple external vendors
- Good Reporting and Data Analysis skills utilizing SAP Business Objects/MS Excel
- Expert planning and organizing, decision-making and problem-solving skills
- Proven experience working in and leading Infrastructure Engineering & Operations teams in a hybrid on-prem and SaaS environment
- Proven experience in leading and managing a team
- Proven track record of developing individuals and building strong teams
- Strong experience in critical IT Operations processes, including Incident, Problem and Change Management
2
Experience For Head of Infrastructure Resume
- Strong experience with high availability platforms, including data replication and virtual servers
- Execute on projects effectively while building operational excellence into run-the-business activities
- Prior experience in dealing with top tier Chinese corporations and with senior clients related sectors
- Proven experience in leading large, complicated IT programs, ideally related to infrastructure management
- Prior experience in managing an Enterprise Application as an Administrator
- Advanced leadership mentoring skills
- Leadership experience running teams of project managers across multiple time zones, or similar leadershiip experience
- Proven ability to operate within a high growth environment and deliver on strategic initiatives
- Proven experience managing project teams consisting of both offshore / off site resources
3
Experience For Infrastructure Team Lead Resume
- Proven experience managing projects with MS Project
- Proven Risk/Issue management experience
- Develop team members and deal effectively and independently with critical conversations
- Experience in Systems or software development experience in designing, building and deploying highly scalable enterprise systems
- Working knowledge and experience with MS Office (Word, Excel, PowerPoint, Outlook) and comfort learning new applications
4
Experience For VP of Infrastructure Resume
- Working knowledge / experience with ITIL processes
- Leading a team of experienced project managers
- Proven track record of building, empowering, and motivating high performing IT teams
- Experience evaluating, leading, and developing physical security and risk management programs, policies, methods, techniques and training
- Experience managing others including career development, directing, and evaluating work
- Experience with Informix performance monitoring, identifying slow running queries and assisting the development team to optimize queries
- Experience migrating or writing a server side application to be cloud ready, using either an internal or external offering
- Knowledge and hand-on experience on managing VLAN, LUN, Zoning, Clustering
- Significant experience in or overseeing the delivery of engineering design consulting services
5
Experience For Infrastructure Director Resume
- Experience in defining, designing, and implementing structured IT processes
- Experience working with a variety of technology systems, designing solutions, or developing business applications
- Experience in managing fast growing or transforming structures
- Four years of experience in developing and/or enhancing application programming interfaces
- Demonstrated competence in maintaining an infrastructure capable of supporting 1 million transactions per minute and achieving 99.9% uptime across core systems
- Experience of leading and managing a team and providing schedules and status of issues and maintenance to a business unit
- Significant experience gathering, documenting, and analyzing business and functional requirements from internal customers and stakeholders
- Skill in managing multiple projects, including development and management of budget
6
Experience For Manager of Infrastructure Resume
- Experience in identifying new programs and developing go-to-market strategies
- Strong banking product knowledge across credit, transactional banking, markets, debt capital markets, and other related areas
- Tertiary qualifications in Civil Engineering coupled with at least ten years' experience within a consulting environment
- Strong Working knowledge of Avaya-based Telecom communications technology, including TDM, VoIP, SIP, and SBC technologies
- Accountable for elements of the customer engagement experience around service – for example writing and/or approving customer statements
- A strong understanding of networking & communication technologies
7
Experience For TTS Infrastructure / Cards Resume
- A good communicator, and able to bring teams on a journey of globalizing
- Solid understanding of US GAAP and accounting concepts
- Experience in creating and managing a technical document library
- Demonstrated excellence in building and leading technical teams
- Proven development of practices, procedures and/or curriculum and training of groups in applying new energy/enviro practices
8
Experience For Infrastructure Service Manager Resume
- Have experience in managing suppliers and consultants delivering transactions on your behalf
- Experience in working with ITIL processes and maturing them in IT Operations
- Experience with implementing a Disaster Recovery strategies working with the Business Continuity team
- Job-related experience/high level proficiency in the following: Linux, provisioning tools, Centrify
- Experience leading and/or supervising a technical team
- Expert knowledge in Microsoft Office products and a good understanding of the basics of networking software (firewalls, network scanners, routers)
- Experience in developing tailored reporting packages for targeted users
- Proven ability to design infrastructure capabilities roadmaps combined with a record of successfully planning and executing major initiatives
9
Experience For Infrastructure as Code Developer Lead Resume
- Experience in managing and supporting large data analytics tools – Teradata, Splunk
- Able to speak and write English at a professional and technically proficient level including understanding of good documentation practices
- At least ten years’ experience in managing complex projects and working in an application development environment
- Containerization concepts, experience with clustering and scheduling suites such as Docker and Kubernetes
- Experience with monitoring (Sensu, SCOM, SCCM) and logging solutions (Splunk, ELK)
- Develop, operate and maintain SharePoint and web content relating to Infrastructure Project Delivery including both internal and external information sources
10
Experience For Infrastructure Senior Group Manager Resume
- Experience originating and executing project finance / infrastructure debt investments in Asia
- Experience with voice network operations, support and developing and maintaining the relationship with the off-shore team resources. (Required)
- 3-5 years of experience managing or maintaining enterprise IT infrastructure (Servers, Storage, Network, and/or Security)
- Experience automating / integrating a broad range of systems and services
- Documented experience in facilitating requirements gathering sessions for systems implementations
- Documented experience in performing requirements gathering sessions for systems implementations
- Remains knowledgeable of, and experienced with using operating systems on workstations and servers
- Highly organized and prepared for quickly adjusting to changing priorities in a complex application environment
- Experience of operating in a senior ICT role with decision making authority and financial responsibility
List of Typical Skills For an Infrastructure Resume
1
Skills For Director of Infrastructure Resume
- Demonstrated ability to manage complex discussions with key senior stakeholders, multi-touch client engagement and demonstrated negotiation skills
- Strong JCL reading and analytical skills Working knowledge of Netview/FTP, and TWS
- Proven scripting skills in Python, Bash or other scripting language
- Skills to manage several work streams simultaneously whilst balancing business priorities and quality
- Excellent influencing and persuasion skills with the ability to enthuse and inspire multidisciplinary teams and build successful relationships at all levels
- Corporate Finance/FP&A experience with prior experience supporting R&D
- Have strong communication skills and the ability to create relationships with team of specialists from various disciplines and ensure aligned deliverables
- Good understanding and communication skills
2
Skills For Head of Infrastructure Resume
- Very good problem-solving skills and an analytical approach
- Strong origination, execution and marketing skills
- Cross-cultural exposure, language skills, and experience working in an outsourced environment are useful pluses
- Good influencing and negotiation skills with real ability to influence management decisions at senior level
- Clear, efficient, personable, and effective communication skills that create trouble-shooting results in time-sensitive situations
3
Skills For Infrastructure Team Lead Resume
- Strong research and analytical skills and full technical knowledge of all phases of systems analysis
- Excellent verbal and written communication skills, as well as teamwork, facilitation and negotiation
- Proven written and verbal communication skills in both formal and informal business environments
- Excellent written and verbal communication skills with the ability to concisely communicate key messages for senior management
- Strong engineering and troubleshooting skills, in a 24/7 environment
- Excellent oral and written communication skills, including the ability to present technical information in a user-friendly way
- Excellent communication, interpersonal and relationship management skills. Ability to drive consensus / set mutually agreeable goals
- Strong verbal and written communication skills, especially in the areas of presentation and interaction with people at all levels across an organization
- A track record in the successful management of programs as well as demonstrated complex program/project/vendor management skills
4
Skills For VP of Infrastructure Resume
- Strong interpersonal skills; able to establish and maintain a close working relationship with traders, fund managers and IT people alike
- Love For Technology and Strong Analytical Skills
- Strong financial skills able to deep dive costs and determine recovery structures
- Strong presentation skills able to distill complex information to clear, well-articulated summaries and presentations
- Effective communications and presentation delivery skills, especially to senior management on technology strategies and standards
- Excellent collaboration, teamwork and communication skills
- Tech savvy and excellent communication skills
- High Knowledge in IT Architecture skills Microsoft, Cloud infrastructure, Strong Internet Culture & Solutions Architecture knowledge
5
Skills For Infrastructure Director Resume
- Excellent communication skills in spoken and written words in English
- High level in IT Architecture skills LAMP, Cloud infrastructure, Strong Internet Culture & Solutions Architecture knowledge, System integration, Security
- A demonstrated ability to manage people and projects and a desire to further develop your management skills
- Leading and driving the long-term, annual and quarterly forecast processes effectively communicating deliverables and timelines to Business Partners
- Outstanding customer service skills. Feel comfortable working with customers on the phone or face to face
- Ensuring that QMS is effectively implemented across the branch
- Dealing effectively and independently with critical conversation
6
Skills For Manager of Infrastructure Resume
- Strong working knowledge and experience supervising, configuring and implementing ICS technologies, with the following specific criteria
- Relationship management skills, including working in a global environment and interacting with senior management
- Prior experience in installing, configuring, and maintaining Unix / Linux servers, networks, and clusters
- Advance understanding and prior experience in using HP OpenView and other performance monitoring tools
- Partner effectively with our operations team as an escalation point during troubleshooting events
- Strong experience with P/R/F analysis, annotation techniques, and creating training sets
- Prior experience creating and leading an infrastructure organization that is Dev-Ops centric and can support rapid releases
- Strong communicator including experience interfacing with client stakeholders
7
Skills For TTS Infrastructure / Cards Resume
- Strong experience with basic SQL scripting, running SQL queries and DB configuration
- Superior computer skills including business applications such as MS Windows and MS Office including Project, Excel, Visio, and Word
- A strong background in enterprise class network administration with experience in Juniper, Cisco or Palo Alto routing and switching
- Strong experience in project / program management, financial and budget management in technology, technology consulting, and technology processes
- Proven experience working on infrastructure projects
- Manage and communicate selected project activities effectively with stakeholders, including across design, procurement, businesses and suppliers
- Strong experience in working with multiple network and telecom providers
- Drives value through effective prioritization and Functional planning (8Q, 12 week, 6 week and 2 week plan),
8
Skills For Infrastructure Service Manager Resume
- Information Technology work experience including 1 year of hands-on PKI experience
- Strong experience managing projects
- Continually assessing technical skills versus needs and implement measures to ensure optimal technical capability of the branch
- Experience managing payment consumer products, 5 years’ experience at the manager level
- Demonstrated experience working with business partners and general project management in service of report development cycle
- International experience and/or first working experience is an advantage
- Strong experience in development testing of automation practices and tools
- Strong commitment, enthusiasm and drive; with the ability to work through conflicting pressures and priorities
9
Skills For Infrastructure as Code Developer Lead Resume
- Experience managment experience heading the relevalnt technical function with more recent experieence at a senior level in IT
- SAS, REXX, PL/1 programming skills required
- Strong working knowledge of SMF data Experience with Tivoli Decision Support (TDS) and MXG SAS databases
- Well experienced in managing high availability cluster environment and also experience in Microsoft Azure/AWS cloud services
- Cognos Reporting Skills
- Proven experience in developing customer strategies and solutions
- Work with cross functional IT leadership to prioritize initiatives across work areas and effective resource planning
- Documentation skills with the use of Sharepoint, Excel, Visio, WIKI, as well as other suites for the purpose of inventory and and support documentation
- Experience or familiarity with the ITIL framework and good understanding of technology, delivery process in global delivery model
10
Skills For Infrastructure Senior Group Manager Resume
- Develop people through effectively supervising, coaching, and mentoring junior levels of staff
- Orchestration / Automation skills: Infrastructure as Code, Scripting including PowerShell for Windows, shell scripting for Red Hat Linux, Python, or Ruby
- Problem solving skills: IT troubleshooting for compute and networking
- Working experience in BFSI domain with a strong understanding of Banking Applications (Trade / Cash / Accounts Services / Commercial Cards)
- Possesses high level team building and leadership skills, with ability to multitask in a fast changing environment
- Customer service and interpersonal skills: Ability to explain public cloud concepts and troubleshooting techniques to IT engineering and Operations teams
- Demonstrated knowledge of and experience in utilizing best practices and standard processes (such as ITIL) for managing IT operations
List of Typical Responsibilities For an Infrastructure Resume
1
Responsibilities For Director of Infrastructure Resume
- Prioritize effectively, manage multiple events at once, handle shifting priorities and work effectively
- Strong leadership skills with the ability to motivate team members to rise to challenging situations and complex projects that require demanding schedules
- Highly organised, methodical with excellent attention to details, strong team player willing to learn and share experience
- Technical sourcing experience with a search firm or in-house recruiting team (preferably Network sourcing experience)
- Prior Experience developing and/or supporting core Infrastructure computing services
- Experience with the following is required: messaging, email, citrix, active directory, Heat or other ticketing system, infrastructure user experience
- Excellent customer orientation and proven track record of delighting customers
- Have shown leadership skills by participating in extra-curricular events, and volunteer work; and
2
Responsibilities For Head of Infrastructure Resume
- Strong understanding of contractual terms and experience in contractual processes (i.e. MSA, RFP, SOW)
- Cloud computing expertise, and solid experience with Microsoft O365, SharePoint, collaboration/social media and content delivery optimization
- Strong experience creating presentations for senior stakeholders
- Maintain an educational program to continually develop personal skills of junior levels of staff
- Maintaining solid relationships with key clients and internal stakeholders
- Experience managing vendors and establishing deals with Colocation providers, building management, and data center parts replacements vendors
- Experience in creating and defining new technical solutions and explaining complex problems or situations
- Experience managing complex Cloud & IT infrastructure and working with high demand Engineering and customer organizations
3
Responsibilities For Infrastructure Team Lead Resume
- Participate in the planning, prioritization, development, and testing of projects related to exposure methodology, stress testing, and credit infrastructure
- Excellent understanding of infrastructure including networks, system upgrades and patching, storage, service desk and service management
- SOLID understanding of networking concepts, especially L1-L4
- Experience project-managing high-paced, high-impact programs in rapidly evolving environments
- Experience with Cisco Unified Computing System (UCS), ESX/VSphere platform administration, Windows Server operating systems
- Strong understanding of EV Charging ecosystem (manufacturers, installation companies, utilities and related government agencies)
4
Responsibilities For VP of Infrastructure Resume
- Experience with disaster recovery and business resumption planning and testing
- A good understanding of security, the application of security models and systems as well as auditing security systems
- Develop, track and monitor the execution of large complex projects at a time in a fluid energizing environment with varying priorities
- Experience coordinating staging and deployment of Oracle ERP solutions, with preference given to Oracle EBS HCM 12.x
- Experience in a matrix management organization working as part of a global management team with multiple reporting lines
- Extensive experience working in the banking and financial services industry within a particular business domain/functional area
- Experience in a Leadership role managing and implementing IT and cloud solutions
5
Responsibilities For Infrastructure Director Resume
- Experience designing and delivering secure cloud solution on AWS, Azure, Google, etc
- Excellent presentation, training and coaching abilities
- Relevant technical and business work experience including 4 or more years managing IT projects
- Strong Systems, Unified computing, Voice and Data / Optimisation Networking (hardware and software) knowledge mandatory
- Experience in originating and sourcing high yield / mezzanine investments in North America
- Strong infrastructure knowledge including SAN/NAS/Networks & Operating Systems
- Experience building a REST API over an existing application
- Balance conflicting and changing demands through prioritisation and a pragmatic approach
- Experience in negotiating and leading deals (e.g., process, agreements, relationships, teams, etc.)
6
Responsibilities For Manager of Infrastructure Resume
- Extensive experience of building a large scale distributed system
- Industry working experience
- Experience in managing Infrastructure
- Knowledge and hand-on experience on managing Exchange, Sharepoint, Data backup software, Antivirus administration and endpoint management
- 7+years’ experience working in an ITIL framework or six sigma organization
7
Responsibilities For TTS Infrastructure / Cards Resume
- Experience Performing market and competitive analyses
- Conduct detailed account planning in a collaborative and effective manner
- Proven track record in supporting solutions based on Microsoft in an enterprise environment
- Proven track record in delivering project based on Microsoft in an enterprise environment
- Experience in working in a global environment and for the Digital/Internet/Mobile sector
- Proven track record in supporting solutions based on LAMP in an enterprise environment
8
Responsibilities For Infrastructure Service Manager Resume
- Proven track record in delivering project based on LAMP in an enterprise environment
- Experience providing administrative support and coordination to multiple executives
- Experience coordinating travel logistics on behalf of multiple executives
- Experience with juggling multiple projects
- Experience in the banking industry (ideally in structured or corporate finance)
- Successfully lead and prioritize complex projects with competing, concurrent demands
9
Responsibilities For Infrastructure as Code Developer Lead Resume
- Solid understanding of software provisioned infrastructure
- Experienced in building financial models around infrastructure business cases
- Experienced in working as part of a large organization with globally distributed team
- In a leadership role with increasing responsibility, previous Director level experience desired
- Relevant technical experience with increasing roles/responsibilities
- Functional leadership experience over a group of ~15 employees, including but not limited to
- Experience working with ERP systems in an Oracle or similar database platform
- Direct experience performing UNIX/Linux and Windows Server administration, WebLogic administration, and Oracle administration in a VMWare environment
- Demonstrated ability to establish rigor and manage infrastructure lifecycle activities including asset and inventory management processes
10
Responsibilities For Infrastructure Senior Group Manager Resume
- Experience developing annual budgets and manage performance against the budget
- Knowledge and experience managing a technical staff in a large enterprise
- Proven abilities in negotiating with vendors
- Experience with budget preparation, project management, long term planning and quality assurance
- Strong sense of urgency in respect to dealing with customer related issues
- Strong leadership and management abilities, technical acumen and critical thinking to build and manage large IT operational team
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