Information Systems Analyst Resume Sample

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Dashawn Lakin
859 Dickens Knoll,  Boston,  MA
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Work Experience


Senior Information Systems Analyst
11/2016 - PRESENT
Philadelphia, PA
  • Fulfill MIS and system requirements on major initiatives geared towards achieving profitability targets internally within collections or cross-functionally where collection inputs are required
  • Provide timely and relevant MIS
  • Adopt a service culture to prioritize the fulfillment of MIS and system requirements of internal customers within reasonable turnaround time
  • Proactively support portfolio action/management initiatives
  • Provide MIS and system support to major business initiatives
  • Effective use of available tools and technology to continually enhance strategy and execution
  • Work for MIS and system enhancement to explore ways to improve overall collections data gathering, generation and analyses
  • Ensure adequate control and maintenance of collections systems to achieve maximum efficiency and mitigate possible systems risks
Information Systems Analyst
07/2013 - 08/2016
Boston, MA
  • Installs, tests and configures new computers, software and peripheral equipment
  • Daily tasks include responsible for logging, tracking and resolving IT related issues reported by users
  • Experience with Windows 7/8.1, MS Office 2013/Office 365
  • Troubleshoots software issues, malwares, root cause analysis
  • Work on multiple projects concurrently and efficiently
  • Codes, tests, and debugs application programs to create new business applications and interfaces. Maintains/modifies existing business applications according to written functional specifications
  • Codes, tests, and debugs browser-based programs to create and maintain business applications
  • Codes, tests, and debugs programs and scripts to create and maintain applications' interfaces with law enforcement and administrative support databases
  • Assist the Business Intelligence/Data Mining Unit with tasks that support front end data management through requirements gathering, analysis, design, testing and implementation of programs for a complete system of a component/module of a complex system
Student Information Systems Analyst
09/2008 - 02/2013
San Francisco, CA
  • Reports financial performance such as GCL, Recoveries and NCL to in-country and Regional users
  • Critically analyze and problem solve to make decisions
  • Collaborate with internal business partners as well as work independently with minimal supervision
  • Working experience with Active Directory, user permissions and security permissions for folders/files
  • Experience with backup/recovery, updates, upgrades and migrates Microsoft Windows Servers 2008r2/2012r2
  • Knowledge of server services and roles including: DHCP, DNS, file and print
  • Knowledge of Virtualization environment
  • Builds, configures, tests and updates desktop images
  • Supports desktops, laptops, and tablets

Education


National Hispanic University
2004 - 2008
Bachelor's Degree in Computer Science

Professional Skills


  • Experience with Data center skills and experience in installing/moving equipment and cabling on a large-scale basis
  • Works independently and as part of a team. Demonstrated problem-solving skills. Ability to learn effectively and meet deadlines
  • Have demonstrated excellent customer service skills
  • Skill to recognize computer interface problems (hardware and software), troubleshoot the source and repair as necessary. Strong problem solving skills
  • Technical skill to develop, implement and test disaster recovery functions using backup and failover technologies. Demonstrated project management skills
  • Demonstrated relevant technical experience, as described in the Skills and Knowledge section
  • Accreditation / experience in at least three of the following technologies, and demonstrated knowledge/experience across all technologies desirable

How to write Information Systems Analyst Resume

Information Systems Analyst role is responsible for advanced, software, security, technical, database, modeling, computer, technology, analysis, gis.
To write great resume for information systems analyst job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Information Systems Analyst Resume

The section contact information is important in your information systems analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Information Systems Analyst Resume

The section work experience is an essential part of your information systems analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous information systems analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular information systems analyst position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Information Systems Analyst resume experience can include:

  • Excellent oral, written, diagrammatic and presentation communication skills
  • Strong soft skills required
  • Excellent interpersonal skills and positive interaction with customers
  • Demonstrated significant professional skills or knowledge in the following: Morse Watchman
  • Strong analytical, technical, interpersonal and communication (both written and verbal) skills
  • Understanding of Software Development Life Cycle and project planning/execution skills

Education on an Information Systems Analyst Resume

Make sure to make education a priority on your information systems analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your information systems analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Information Systems Analyst Resume

When listing skills on your information systems analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical information systems analyst skills:

  • Strong customer facing focus and excellent written and spoken communication skills
  • Effective problem solving and trouble shooting skills
  • Strong project management, problem solving and negotiation skills
  • Strong communication skills to contact and exchange information with manufacturers and suppliers regarding equipment and criteria
  • Excellent problem solving, project management and organizational skills required
  • Strong business analysis and process engineering skills

List of Typical Experience For an Information Systems Analyst Resume

1

Experience For Senior Information Systems Analyst Resume

  • Demonstrated organizational, project management and administrative skills helpful
  • Strong skills in teamwork and collaboration
  • Meeting leadership skills
  • Advanced knowledge of computer security tools, best practices and policies including demonstrated experience securing server-based software
  • Teach basic GIS skills to new and intermediate users
2

Experience For Geographic Information Systems Analyst Resume

  • Clear oral, written, and presentation skills
  • Experience with implementing and/or administering ECM systems or a similar healthcare or education enterprise document imaging system
  • 3) Experience building workstations and repairing internal workstation components
  • Experience with of TCP/IP, DHCP and other networking basics
  • Mulit-task between projects with competing priorities
  • Recent experience providing hands-on support to include direct customer interaction in a Windows 7 environment
3

Experience For Associate Information Systems Analyst Resume

  • Experience troubleshooting network connectivity issues to include internet connectivity
  • Describe an experience of making a presentation. What was the subject? Who was the audience?
  • Provide good written and verbal communication to internal and external customers to assume all tactical, recurring, and maintenance oriented tasks
  • Describe your experience working with customers to gather requirements. Explain your role
  • Technical training in IT support or computer systems, or at least 3 years of related work experience with A+, Network+ required
  • Experience developing contract solicitation documents and technical documents
  • Experience monitoring vendor performance to ensure contract deliverables are met, and reviews vendor payments
  • Report writing and query language experience
  • Experience with the systems development life cycle, along with systems analysis, and the design and testing on multiple platforms
4

Experience For Senior Business Information Systems Analyst Resume

  • Geographic information systems professional (GISP), PMP, and experience working with DoD Installation GIS and SDSFIE
  • Experience troubleshooting PC Hardware issues and Windows 10
  • Experience with wireless mobility technology and associated vendors
  • Experience with basic maintenance of video hardware
  • Demonstrated knowledge of concepts, practices, and procedures used specifically within a healthcare technology applications environment
  • Experience with database software preferably at a college level
5

Experience For Principal Information Systems Analyst Resume

  • 1) Information security work experience and training
  • Quality assurance related experience
  • Experience with Analytics ( Google Analytics ) - Recommended
  • ISeries (AS/400) Professional Services experience
  • Demonstrates process and technology fluency with analytic applications
  • Execute update scripts, code pushes and validations as part of established SDLC guidelines
  • CMS (or another ERP system) and relevant industry experience
  • Strong sense of curiosity relative to leveraging technology to drive business solutions; propose “art-of-what-is-possible”
6

Experience For Management Information Systems Analyst Resume

  • Demonstrates knowledge of protected health information, including federal/state regulations
  • Self-motivated. Results oriented. “Can do”/”Get it done” attitude. Ability to work independently, and strong desire to overcome challenges
  • Managing, deploying and designing a complex Windows desktop environment, including application and OS deployment and patching
  • Conducting training classes and providing individual training sessions
  • Troubleshooting issues and identifying the needed fix in existing application
  • Conducting review, analysis, and planning of proposed changes to new or existing systems
  • Preparing procedural documentation and conducting user training
7

Experience For Geospatial Information Systems Analyst Resume

  • Leading requirement gathering sessions, design sessions, documenting requirements etc
  • Testing in our non-Production environments, documenting problems, and creating corrective action plans
  • Understanding of Monitoring and Patching servers
  • Operating a personal computer utilizing specialized software, and entering information into a
  • Defining and documenting stakeholders’ needs in order to properly manage expectations
  • Writing technical procedures and documentation for the application including operational and user guides, etc
  • Monitoring Production controls and assisting with reconciliations
  • Analyzing transactions and extracting valuable information from large quantities of data
  • Analyzing system logic and revising documentation and procedures as necessary
8

Experience For Marketing Information Systems Analyst Resume

  • Preparing detailed specifications and conceptual designs while supporting the development of the technical design
  • Conducting system tests and verifying the results
  • Participating in project planning, development, and implementation
  • Deploying code, QA and UAT testing of code changes for the Corporate Website
  • Reviewing documents and extracting relevant information
  • Creating and distributing confidential student reports for district staff
9

Experience For Student Information Systems Analyst Resume

  • Working knowledge of the following Microsoft Products
  • Working knowledge of Windows or Linux Operating System
  • Understanding of Computer Operations and Networking
  • Understanding of power shell, Polycom endpoints, SFB2015, AV technologies and Video conferencing solution
  • Creating/modifying Crystal Reports
  • Developing implementation plans, process workflows, charts/diagrams, forms, test scenarios, management status reports, executive summaries, and presentations
  • Creating a Work Breakdown Structure (WBS)
  • Ensuring that controls are in place to manage proposed scope changes once the project’s initial scope is accepted
  • Understanding of technological trends to provide solutions to enhance the enterprise’s competitive edge
10

Experience For Information Systems Analyst Senior Resume

  • Recording identified bugs within Microsoft TFS
  • Participating in meetings with the development team to discuss progress and issues to be resolved, and reports progress on a daily basis
  • Serving as a liaison and/or facilitator between business stakeholders and the development team
  • Fulfilling data requests for internal and external customers
  • Using system tools to prepare special information requests from management, regulators, and auditors
  • Understanding of Section 508 requirements for websites
  • Understanding system flows and interfaces
  • Creating Work Instructions

List of Typical Skills For an Information Systems Analyst Resume

1

Skills For Senior Information Systems Analyst Resume

  • Strong computer skills using MS Outlook, Excel, Word, PowerPoint, and Visio
  • Troubleshooting skills in both hardware and software level
  • Proven experience with installing, updating and configuring common software packages on Windows and MacOS computers
  • Professional experience or comparable academic experience applying GIS in a transportation planning setting​
  • Experience supporting end-users in a professional environment, experience within a law firm setting is ideal
  • Experience with financial, payroll and/or cash systems and an understanding of accounting concepts is strongly desired
  • Self-motivated, with the ability to prioritize, meet deadlines, and manage changing priorities
  • Proven experience with multiple operating systems (i.e. Window Server 2008, 2012, and Windows 7/10)
2

Skills For Geographic Information Systems Analyst Resume

  • Proven experience delivering software on time and within budget
  • SQL Admin Skills – Database Backups/Restores, Maintenance Plans, User Configuration and Security
  • Validating and testing geographic data with the appropriate database
  • Working experience and understanding of computer operations and logistics in a large diverse application environment
  • Providing assistance and training to business users in the effective use of the applications and information technology
  • Understanding of and experience with the full system development life cycle
3

Skills For Associate Information Systems Analyst Resume

  • Scheduling - Strong background in scheduling, including drafting a master schedule based on compiling numerous schedules together
  • Knowledge and experience in the full PM life cycle for initiating, planning, executing, controlling, and closing IT projects
  • Experience with performing unit testing, system testing and integration testing
  • Experience using automation tools and scripting languages (Powershell) with understanding of cloud APIs
  • Experience with the following programming languages: Shell scripting, Perl
  • Knowledge and experience in the full PM life cycle for initiating, planning, executing,
  • Experience managing relationship with Telecom carriers, provisioning and troubleshooting circuits
  • IS and business work experience including managing team(s) in systems analysis and/or programming functions
4

Skills For Senior Business Information Systems Analyst Resume

  • Three (3) or more years of IS and business work experience including managing team(s) in systems analysis and/or programming functions
  • Extensive and diversified hands-on experience modifying and maintaining websites using html, CSS, and JavaScript
  • Experience with developing and maintaining SharePoint publishing and collaboration sites
  • Experience in Programming languages such as C, C and Shell scripting
  • Experience in Programming languages such as C, C++ and Shell scripting
  • Able to prioritize conflicting activities (e.g. running 2-3 activities in the same time)
  • Experience in leading one or more technical teams completing the EHR/EMR implementation support such as Cerner Millennium System
5

Skills For Principal Information Systems Analyst Resume

  • Knowledge and experience with managing and controlling various IT development projects and the maintenance and operations efforts for production solutions
  • Experience maintaining and supporting Apple and Windows systems
  • Experience building and maintaining images for Windows and Mac systems
  • Previous experience working at, or supervising, an IT Service Desk
  • Relevant working experience in the banking industry
  • Experience with reporting tools and the Microsoft Office suite, including MS project
  • Experience with managing and reporting on IT projects
  • Solve general technical problems and investigate unresolved issues by confirming the validity of the problem and seeking alternate solutions
  • Develop and provide direct training to colleagues or users whenever it is more cost-effective or customized training is more desirable
6

Skills For Management Information Systems Analyst Resume

  • At least Two years' experience in desktop/laptop troubleshooting and Mainframe monitoring or operations support
  • Conducts system analysis, process flows, system interfaces, validations, testing, training, implementation and change management
  • Experience with using and implementing UX methodologies for website and application development
  • Experience working internationally in a middle eastern work
  • Solid understanding of the Demand Response Operations/Programs teams and line of business functions and responsibilities
  • Experience in development preferably using Python, C#, C/C++, Java
  • Related work experience resolving computer software and hardware issues
  • Experience with testing – required
7

Skills For Geospatial Information Systems Analyst Resume

  • Expert level experience with LAN/WAN design and troubleshooting
  • Intermediate level of experience utilizing Microsoft Word, PowerPoint, Excel and Access
  • Experience with reporting or analytics software
  • Knowledge and experience with automated tools supporting both project management activities and the technical development life cycle
  • A possibility to contribute and gain valuable experience while participating in digital transformation of our company
8

Skills For Marketing Information Systems Analyst Resume

  • Support and mentoring by experienced colleagues
  • Be flexible and work hard, in a fast-paced environment with changing priorities
  • Experience with Testing Required
  • Demonstrates an understanding of end users’ business needs, and works closely with end users to identify problems and provide solutions
  • Primary POC for the H2 lab area managing lab priorities
  • Experience with Red Hat 6.x and 7.x Linux Operating System
  • Radar/Reporting Workbench Experience
9

Skills For Student Information Systems Analyst Resume

  • Three (3+) or more years of relevant experience including healthcare application project management, support and application/software upgrades
  • Experience in both Linux and Windows operating systems; -Recommended
  • Detailed oriented – with strong attention to accuracy and creative problem solving
  • A good understanding of CJIS security guidelines and practices
  • Experience supporting laptop computers and tablet devices
  • Experience with video surveillance computer systems, including associated video management software
  • 4) Writing experience
10

Skills For Information Systems Analyst Senior Resume

  • Experience in a business analytics and reporting role
  • Experience in Tableau – creating visualizations to meet business requirements
  • Describe your experience working with vendors and/or consultants on any IT system or project
  • Previous experience in the support, maintenance, and training of a specific information system required
  • Document and prioritize work requests to reflect business need and proposed actions
  • Organize and prioritize assigned tasks in order to meet established deadlines
  • Providing end-user training, including developing and maintaining training documentation

List of Typical Responsibilities For an Information Systems Analyst Resume

1

Responsibilities For Senior Information Systems Analyst Resume

  • Ensure that the mortgage portfolio’s delinquency and losses are managed to an acceptable level and to report immediately to the Risk Manager on any ‘under stress’ segments of the portfolio so that immediate remedial action can be taken
  • Provide ongoing operation and maintenance support for existing functionality in the SAP General Ledger, FERC Reporting, BPC Consolidation, Accounts Payable or Debt modules. This includes month end close support, end user support, training material development and delivery and trouble shooting errors
  • Strong personnel management skills, including the ability to manage multiple projects at one time
  • Demonstrated ability to explain computer operations to users who possess a wide range of computer experience from minimal to advanced
  • Broad use of presentation and communication skills
  • Perform effectively as a team leader with a group a colleagues, vendors and other third parties
2

Responsibilities For Geographic Information Systems Analyst Resume

  • Prioritize, troubleshoot, resolve problems and good follow-through with our internal clients
  • Teach GIS skills to new users
  • Experience: 5 years directly related professional work experience
  • Team oriented and motivated individual with great communication skills
  • Working knowledge and experience of IT Service Management; ITIL v3 (2011) would be an asset
  • Licensing Requirements: -Valid California Driver's License
  • Experience with Testing - Required
3

Responsibilities For Associate Information Systems Analyst Resume

  • Experience with the implementation and support of Enterprise-Level Legal Case Management and/or Court Application systems
  • Experience with Enterprise-Level design and implementation of MS Dynamic CRM and MS SharePoint applications
  • Experience in clinical information or related systems
  • Experience in health information system business operations
  • Experience in implementation with a health information, electronic medical record, or clinical information system
  • Work on multiple projects, establish priorities, recognize what needs to be done, and initiate activities without direction
  • Previous SAP experience and knowledge of SQL data tables and ability to read and write queries
  • Work closely with the business owners to understand and prioritize needs and requirements
  • Over 4 years of experience as System Analyst
4

Responsibilities For Senior Business Information Systems Analyst Resume

  • Experience with Oracle Application – Logistic modules: mainly Order Management and Services Contracts – Advantage
  • Experience with Professional services / Project Management processes and applications (Change Point) – Advantage
  • Experience in cross organization business processes at global companies
  • Understand the impact of support issues and prioritize accordingly
  • Collaborate with a group of experienced diverse professionals
5

Responsibilities For Principal Information Systems Analyst Resume

  • Experience with Windows Active Directory environment required
  • Experience with Data Center Infrastructure Management (DCIM)
  • Familiarity with data quality and governance issues and requirements, demonstrated ability to absorb and apply regulatory updates
  • Experience in an analytical role
  • Geographic Information System (GIS) experience essential
6

Responsibilities For Management Information Systems Analyst Resume

  • Previous experience within the Army in a similar role is highly desirable
  • Experience with Android, Apple, Windows, and ChromeOS personal devices and laptops as well as A/V & conference equipment
  • Have demonstrated ability to troubleshoot and setup mobile devices
  • Knowledge of and experience with the relationships between PM Plans (plans,
  • Collect and analyze data and develop valid conclusions
  • Relevant experience in IT/IS
  • Experience in Big Data tools and technologies such as MongoDB and Vertica
7

Responsibilities For Geospatial Information Systems Analyst Resume

  • Graphic design, experience with Adobe Photoshop, Illustrator, etc
  • Experience with Adobe Acrobat to create pdfs with bookmarks and named destinations
  • Embodies a strong customer service philosophy
  • Website maintenance and design experience
  • Helping to expand Honeywell Software Compliance scope beyond desktop software to include server applications, engineering spplications, and databases
  • Understanding of Microsoft Windows Server
8

Responsibilities For Marketing Information Systems Analyst Resume

  • Banking and data analyst knowledge is an advantage
  • Performing a variety of mid-level GIS tasks and analysis for data services projects and software deployments
  • Providing technical customer support to internal and external customers as assigned
  • Providing feedback to developers on GIS processes, tools, and efficiency to aid improvement
  • Understanding of data quality and design as it relates to GIS
  • Creating Query Reports
  • Act as primary contact for GIS training; maintain the scheduling of upcoming classes. Serve as instructor for training classes geared toward new GIS users
9

Responsibilities For Student Information Systems Analyst Resume

  • Assist in determining requirements, designing procedures, and ensuring compliance with standards for GIS
  • C++ Programming, debugging, and testing
  • Perform mapping, editing, data conversion, geocoding, and error reconciliation within established timelines
  • Participate in the activities associated with a variety of departmental projects including preparing reports, material, documentation, and coordinating tasks
  • Knowledge of data communication issues, including security, resource management, capacity planning, monitoring, and performance
  • Ensure business needs are being met by working with business and IT customers to elicit requirements and turn them into technical specifications
  • Facilitate information sharing, analysis, and decision making through GIS
  • Provide meeting preparation support, such as preparation materials and meeting attendance
  • Support planning and development of training and education materials for Community Plans
10

Responsibilities For Information Systems Analyst Senior Resume

  • Bills of Material, Routing, Inventory Control, Demand Management, MRP, Purchasing, Vendor Releases etc
  • Develop working knowledge in new programming languages
  • Analyze and review training IT deployment plans and provide brief(s) with recommendations on test and evaluation program planning, execution, and results
  • Software applications and operating systems, including Microsoft OS and MAC OS
  • Structure and operating capabilities of multiple network operating systems
  • Principles of public sector bookkeeping, record keeping and records management
  • Manage information requirements analysis by interacting with appropriate internal and external resources for new and/or existing applications
  • Recommend changes or course corrections by identifying problems and suggesting improved processes to meet business needs and to ensure deadlines are met

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