Information Management Resume Sample

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Yesenia Lindgren
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Work Experience

Senior Manager, Information Management
12/2017 - PRESENT
New York, NY
  • Establishes the vision and objectives for the D & IM team. Assign large scale corporate or business initiatives to appropriate teams. Perform high-level review of finished projects or work-in-progress to ensure correctness, accuracy and conformance to business requirements and corporate objectives. Define the relevance and significance of projects
  • Support the development of the development of the data and information architecture. Interface with portfolio managers, internal partners and external vendors to determine immediate information requirements, anticipate future needs and drive the development of the infrastructure to meet these needs
  • Lead the largest and most complex projects that span across the region and/or Group
  • Dictate the long-term scope of strategic information initiatives based on Executive Management vision
  • Streamlined business analytics
  • Ad-hoc reporting to answer business questions
  • Comprehensive data visualization to provide actionable insights
  • Data stewardship and governance around KPIs
Information Management Analyst
11/2010 - 11/2017
Los Angeles, CA
  • Manage individual projects to support the strategic and tactical information needs of HSBC. Oversee the integrating and staging of data and the development of the Data Warehouse and Data Marts for use by analysts throughout the organization
  • Develop the information required to manage the customer relationship, employs in the decision engine and leverage information in all channels of customer contact management process
  • Manage internal resources, processes and projects to develop key information sources and deliverables to provide the business with an easy to use structure containing the strategic information necessary to perform complex analysis, modelling and segmentation
  • Serve as the primary interface between the business community and I.M. department for IM projects
  • Proficiency with MS Word, Excel, Access, and Outlook and a basic understanding Google Analytics
  • Ensure solutions and models meet regulatory standards including BCBS compliance across markets
  • Incremental Revenue or Risk Adjusted Margin
  • Number of active new customers / share of wallet for existing customers
  • Percentage improvement in sales by customer value
Intern IT Enterprise Information Management Business Intelligences
09/2007 - 09/2010
New York, NY
  • Use of information as a strategic asset to manage and grow the business
  • Experience networking and system configuration
  • Experience in Hardware and Software implementation, maintenance and installation
  • Experience in LANs, WANs and Desktop support
  • Experience in feasibility and cost studies
  • Employee frequently is required to sit. Employee is frequently required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and occasionally stoop, kneel, or crouch
  • Responding to business and technology inquiries regarding data, reporting and functionality.


American Sentinel University
2001 - 2006
Bachelor's Degree in Computer Science

Professional Skills

  • Training Skills - ability to teach effective searching skills; introduce clients to the Celgene Global Knowledge Group resources
  • Excellent communication skills required, both verbally and in writing, with strong customer service orientation
  • Strong demonstrated project management and organizational skills
  • Excellent reading, writing, research and editing skills with impeccable attention to detail
  • Excellent personal time management skills and attendance is required
  • Strong communications skills, with the ability to present your ideas to both technical and non-technical audiences in an organized manner
  • Proven problem solving skills and techniques

How to write Information Management Resume

Information Management role is responsible for interpersonal, business, analytical, leadership, basic, negotiation, filing, software, design, advanced.
To write great resume for information management job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Information Management Resume

The section contact information is important in your information management resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Information Management Resume

The section work experience is an essential part of your information management resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous information management responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular information management position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Information Management resume experience can include:

  • Excellent communication skills (written and verbal) as well as comfort and experience in presentation delivery
  • Demonstrates self-management, including conflict management/negotiating skills on interpersonal issues
  • Effective communication and organization skills, with the ability to handle multiple tasks and ongoing projects at the same time
  • Strong Microsoft Excel skills, PowerPoint and SQL writing capabilities to investigate the data anomalies across various systems
  • Experience working with international colleagues, with skills to understand and present the "big picture" in terms of potential implications
  • Excellent oral and written communication skills in English and Filipino

Education on an Information Management Resume

Make sure to make education a priority on your information management resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your information management experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Information Management Resume

When listing skills on your information management resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical information management skills:

  • Proven ability to communicate effectively orally and in writing with good briefing skills
  • Strong written and verbal communication skills with strong presentation skills
  • Demonstrated innovative and design skills and a strong interest in developing economic web applications
  • Demonstrate effective skills in the use of PC applications
  • Superior verbal and written communication skills including a proven track record in developing and conducting interviews, focus groups and presentations
  • Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices

List of Typical Experience For an Information Management Resume


Experience For Information Management Analyst Resume

  • Proven experience setting up, performing and tracking metadata rules testing, data profiling, quality assurance testing, and user/system testing
  • Experience in managing stakeholders and helping set priorities across business units to align with the company-wide objectives
  • Familiarity with Parexel Insight Platform, and associated Regulatory Publishing tools (ISI Toolbox, Insight Validator, Lorenz Validator
  • Good at prioritizing time-critical work
  • Communicate effectively orally with individuals at all levels of an organization, including senior management officials
  • Prioritizing development and defect resolution efforts with business
  • Experience integrating and troubleshooting a broad range of technologies including Servers, Storage and Networking in a datacenter environment
  • Experience with leading and rolling out company-wide BI programs with self-service reporting, analytics, and data governance processes

Experience For Senior Manager, Information Management Resume

  • Track record in helping organisations become insight driven and moving towards evidence-based decision making
  • Major staff experience to include testing, systems engineering, integrated work‐team leadership, and program management. 
  • Experience working with streaming technologies such a Kafka, Kinesis/Event Hubs
  • Provides training, subject matter expertise, and guidance to less experienced staff members and client end-users
  • IT Management experience with a track record of building successful teams
  • Build strong relationships with key stakeholders across Supply & Trading
  • Experience with data analysis and reporting techniques and technologies (e.g., SQL, PL/SQL, Brio, MS_Access, Spotfire, Pipeline Pilot)
  • Experience in performing strategic information management programs that focus on people, process, data or technology improvement initiatives

Experience For IT Manager, Data / Information Management Resume

  • Experience of working in a cloud environment
  • Document management and electronic submission publishing experience within the Pharmaceutical industry
  • Experience supporting GxP-regulated applications within the Pharmaceutical industry
  • 2-3 experience working with big data technologies such as Hadoop, MapReduce, Apache Spark preferably on the cloud
  • Experience preferably in consulting, specifically in business intelligence solutions
  • Strong attention to detail, extremely well-organized, with the ability to meet frequent and changing deadlines
  • Good understanding on database administration
  • Experience in a Tier 1 Consulting / Professional services firm
  • Successful experience completing knowledge management, data curation, or similar digital projects

Experience For Manager, Information Management Resume

  • IT leadership experience in roles of increasing responsibility and complexity
  • Experience with MS Reporting Service, Tableau, Cognos or other Business Intelligence tools and data visualization techniques
  • Experience in definition, planning, and execution of projects
  • Skill in working closely with customers, stakeholders, and suppliers to define expectations and mutual responsibilities
  • Skill in supporting information handover and data integration as important deliverables
  • Experience with MS Reporting Service, Tableau, Cognos

Experience For Information Management Coordinator Resume

  • Experience working with Oracle databases and technologies
  • Experience interacting with end users in a helpdesk position
  • Experience in Data warehousing system design and application management
  • Experience managing delivery teams on complex data projects
  • Experience working with large-scale data warehouse technologies (e.g. Oracle, Teradata, DB2, Cassandra, etc.)
  • Experience in working with SharePoint Designer
  • Emerging technology research, exploring and understanding new technology trends that can be incorporated as new capabilities within the BMS organization

Experience For Senior Manager Business Information Management Resume

  • Facilitating meetings with every level (from administrative to Executive level) ranging from analysis oriented to influencing oriented
  • Implementing best practices for and coordinating User Acceptance Testing
  • Creating and iterating Product roadmaps
  • Developing propensity models for use in segmentation and targeting strategies
  • Taking calls from members regarding residuals related questions
  • Implementing best practices for and writing the teams business requirement documentation
  • Providing improvement plans and the implementation and execution of them in recurring activities to optimize the standard processes

Experience For EE Information Management Analyst Resume

  • Working knowledge of scripting, ability to write login scripts, Powershell commands and Microsoft group policy objects
  • Reporting of lessons learned and best practices in ICT
  • Auditing product data to ensure the highest quality of data is presented via web and price list exports
  • Processing address updates received via email, fax, phone or returned mail
  • Setting up of corporations Agent Check Authorizations, Deed of Gift and Credit Union updates

Experience For Manager Information Management Resume

  • Working knowledge of classification, declassification, and FOIA exemption categories
  • Managing the implementation of the teams strategic technology initiatives
  • Acting as the teams liaison with its technology partners
  • Processing of structured and unstructured data
  • Understanding of what it means to be 21 CFR Part 11 compliant

Experience For Director, Enterprise Information Management Resume

  • Supporting the development and delivery of technology roadmaps and corporate plans
  • Communicating Our Analytics Strategy
  • Developing an Orientation Program for New Employees
  • Managing communication of financial results and expectations towards stakeholders
  • Monitoring new companies & contacts for cleanliness of data integrity
  • Working alongside IT to test custom-developed objects and workflows
  • Assisting with roll-out activities

Experience For Manager Information Management Operation Resume

  • Conducting individual and group trainings
  • Working knowledge of TCP/IP, DHCP, DNS, SNMP, RDP, HTTP protocols
  • Understanding of the basic fundamentals of software development lifecycle processes and procedures
  • Analyzing the data and finding out how it can be used to improve our clients’ business
  • Analyzing and improving business and information processes and procedures
  • Searching for and retrieving information, applying judgment appropriately when confronted with requests incorporating vague search terms
  • Business analysis, understanding business needs, gathering requirements and defining the functional specifications to fulfill them
  • Tasked with PIM user management, managing assets in the DAM, importing approved PRP’s into PIM, and answering support email inquiries in a timely manner
  • Manage BAU data flows across Group Cost reporting, Internal and External Management Reporting and Planning

List of Typical Skills For an Information Management Resume


Skills For Information Management Analyst Resume

  • Prior work experience leveraging written and oral communication skills; organization skills; and relationship management skills
  • Possess strong organizational skills, including ability to meet goals and deadlines and work in a team
  • Strong problem solving, organizational, and communications skills
  • Excellent interpersonal skills and ability to work in a fast-paced and multicultural setting
  • Effective negotiation, spoken and written communication skills in English, across a broad spectrum of stakeholders
  • Strong engagement, facilitation and change management skills

Skills For Senior Manager, Information Management Resume

  • Good communication skills with fluency in Norwegian and English, both verbal and written
  • Strong interpersonal skills with values of Leadership, Integrity, Flexibility and Efficiency
  • Demonstrated customer relationship skills and capabilities to collaborate with teams
  • Function effectively in a team environment, interacting, collaborating and partnering with colleagues
  • Proven experience in leading information management and business intelligence function/data warehousing

Skills For IT Manager, Data / Information Management Resume

  • Basic skills: spelling, math, grammar and filing
  • Experience in data modelling, integration, and validation methodologies
  • Demonstrated skill in supervising employees
  • Demonstrated skill in developing dashboards, progress reports, etc. in data visualization tools e.g. Power BI
  • Experience in MI/BI including substantial hands-on SQL experience ideally in a high volume data environment

Skills For Manager, Information Management Resume

  • Highly skilled in prioritizing multiple tasks
  • Demonstrated skill in learning new computer software, especially spreadsheets and databases
  • Demonstrated experience in developing web portals
  • Strong experience directly interfacing with senior business and IT stakeholders for clients
  • Strong knowledge of and experience with reporting packages and databases (SQL etc.)
  • Prior experience in big data querying tool and NOSQL
  • Advanced interpersonal skills, demonstrating an ability to lead
  • Experience migrating documents from one validated system to another
  • Work effectively one-on-one with internal business customers, either in person or via screen sharing (e.g. WebEx)

Skills For Information Management Coordinator Resume

  • Demonstrate strong understanding of the information or data to identify and elevate opportunities
  • Tertiary qualifications in a relevant discipline such as education, management, statistics or demonstrated equivalent knowledge and/or experience
  • Strong experience in process analysis and requirements development
  • Create strong business case management. Tight control prior to spend to ensure appropriate hurdle rates and returns are generated with various projects
  • Recruit and build an Information Management function with individuals with diverse skill sets, experiences, and expertise
  • Communicate technical information effectively to a non-technical audience, and business information to a technical audience
  • Prior experience in data warehouse development and support

Skills For Senior Manager Business Information Management Resume

  • Communicate effectively with all levels of Information Technology and business unit management levels
  • Coach the AS community on the data, tools and best practices to mature our organization’s analytic skills
  • Communicate effectively across all levels of leadership and encourage multi-departmental collaboration on projects
  • Excellent communication and ability to prioritize, negotiate and execute
  • Testing of system feature prior to release
  • Driving a vehicle to conduct work. Requires Valid California driver’s license
  • Establishing effective relationships with peers in the organization
  • Experience building reporting systems, business analytics, data marts / warehousing, data modeling, ETL technologies, dashboards and portals

Skills For EE Information Management Analyst Resume

  • Demonstrated working knowledge and understanding of data communication, terms, equipment, and standard operating procedures used in the technologies industry
  • Experience in Relational databases, including data modeling and creating T-SQL queries and stored procedures
  • Experience establishing and managing external (on-shore and off-shore) sourcing for software development and application support
  • Finance and operations experience including knowledge of auditing principles, auditing standards, PCAOB, and Sarbanes-Oxley (SOX) requirements
  • Experience in Performance Tuning and Optimization (PTO), using native monitoring and third-party tools
  • Experience gathering, analyzing and documenting requirements

Skills For Manager Information Management Resume

  • Experience architecting, designing, and implementing database and data warehouse solutions on MS SQL Server
  • Lead and manage the continuous enhancement and delivery of new product functionality by gathering, prioritizing, and documenting requirements
  • Demonstrated ability in creating ETL packages and web based reporting solutions that provide insight and direction to the end user
  • Experience working in the banking or closely related industry in a Data Management or Analytical role
  • Works with other IS&T disciplines to plan effective storage, sharing and publishing of information
  • Experience in building and managing a virtual team of multi-cultural information management professionals
  • Hands on experience using SQL, programming languages such as Informatica/SSIS/SAS/C#, Control M etc
  • Excel and SQL experience, including pivot tables, Vlookups, conditional formatting, complex queries, etc
  • Experience in capacity and proper sizing planning

Skills For Director, Enterprise Information Management Resume

  • Experience leading/managing others
  • Experience designing and building enterprise data warehouses and related processes
  • Strong problem-solving, analytical, and critical thinking
  • Develop and deliver effective information management solutions for business stakeholders using a portfolio approach, including work management and coordination
  • Experience in troubleshooting and resolving SQL Server problems

Skills For Manager Information Management Operation Resume

  • Experience working with Windows server, including Active Directory, virtualization and proper disk configurations
  • 12) Leverage professional experience such as intelligence, military, operational security, or foreign affairs training while executing job responsibilities
  • Experience providing functional/team management of data projects including: data quality/data governance assessments, and data strategy and roadmaps,
  • Leverages professional experience such as intelligence, military, operational security, or foreign affairs training while executing job responsibilities
  • Strong understanding of working with TDFG’s Global Delivery Partners (off-shore) operations
  • Advanced knowledge and experience of Business Intelligence, Reporting and Data Warehousing
  • Document experience with (blue-prints, zoning, contracts, leases, etc)
  • International experience leading a cross functional team

List of Typical Responsibilities For an Information Management Resume


Responsibilities For Information Management Analyst Resume

  • Strong consultation, presentation and communication skills (verbal and written)
  • Proven leadership and team management skills, capable strategic planner
  • Excellent business acumen, communication, and client-facing skills
  • Demonstrated customer relationship skills and capabilities and collaboration on teams
  • Proven experience specialising in data analysis and mining portfolio management and business planning
  • Three years of TES related experience with a professional services advisory firm or publicly traded company and pharma experience

Responsibilities For Senior Manager, Information Management Resume

  • Proven competence in programming and data analytics using different data-mining tools including SAS for data manipulation and analysis
  • Experience leading a team responsible for building BI, analytic, and reporting solutions
  • 10) Leverages professional experience such as intelligence, military, operational security, or foreign affairs training while executing job responsibilities
  • Experience in data architecture, data integration/ETL, data warehousing, and business intelligence applications deployed in a complex environment
  • Demonstrated knowledge of data modelling, database design and database administration
  • Strong understanding of business intelligence and data warehouse principles and technology
  • Strong customer focus and problem solving ability

Responsibilities For IT Manager, Data / Information Management Resume

  • Experience working with IMS teams such as software developers, network engineers and systems engineers in activities related database operations
  • Computer skill including Word, Excel, PowerPoint
  • Provide effective oversight to teams managing projects
  • Develop cost effective code in the completion of assigned projects. Mentor Senior D&IM and D&IM Analysts as assigned
  • Develop cost effective code in the completion of assigned projects. Mentor Senior CIM and CIM Analysts as assigned
  • Experience serving as an architect and designer for data warehouse and reporting services

Responsibilities For Manager, Information Management Resume

  • Experience in the Financial services industry, in an analytical role or a position close to the trading workflow
  • Three years of TES related experience with a professional services advisory firm or publicly traded company
  • Knowledge and experience with Information Management computing and hardcopy systems, management processes and control procedures
  • Experienced in working with large FEED Contractors in the areas of Information management, contract compliance and contract change management
  • Experience in IT in a hands-on technical role
  • Experience with document management within the Pharmaceutical industry
  • Professional experience in a field directly relevant to compliance with federal, state and local laws, and regulations
  • .Experience with production database administration activities for SQL Server

Responsibilities For Information Management Coordinator Resume

  • Experience in management information or computer systems
  • Prioritizes multiple projects/deliverables with competing deadlines on a daily basis
  • 6) Strong understanding of classification, declassification, and FOIA exemption categories
  • Demonstrated, in depth knowledge of Pharmaceutical drug development environment and regulations
  • Demonstrated ability to perform in a cross-functional environment

Responsibilities For Senior Manager Business Information Management Resume

  • Interact in a professional manner and build strong collaborative relationships with internal Pfizer teams
  • Working with, managing, and improving or creating information management systems utilizing SharePoint or similar software
  • Working on project teams, and sometimes leading and/or serving as a subject matter expert on information management on project teams
  • Understanding, applying, and explaining government information management protocols and related rules and laws
  • Driving the strategy implementation on project via bid/proposal inputs and write-ups
  • Respond to SQL Server related alerts and escalations and working with the database engineering to come up with strategic solutions to recurring problems
  • Configure SQL Server monitoring utilities to minimize false alarms using native tools or third-party monitoring solutions

Responsibilities For EE Information Management Analyst Resume

  • Assist with data gathering with internal and external stakeholders and agencies; collecting attribute information for all business data feature classes
  • Cityworks testing and training
  • Utilize Oracle SQL and Oracle BIEE in providing solutions for reporting requirements
  • Install and configure new SQL Servers, as well as patching and upgrading SQL Server instances
  • Responsible for staff development, coaching/mentoring and performance evaluations
  • Mastery of processes, tools and techniques for planning and monitoring projects to established deadlines
  • Develop and maintain suite of reporting solutions to serve the Regulatory organization and supporting business lines
  • Application of econometric methods to provide business situation analysis including current opportunities and significant trends in client and advisor needs

Responsibilities For Manager Information Management Resume

  • Knowledge of FinTech development, including but not limited to mobile apps development, is an advantage
  • Works with the rest of the technology organization and other partners on ‘productizing’ chosen technology innovations
  • Maintain regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships
  • Look beyond symptoms to uncover underlying causes of problems and identify ways to resolve them
  • Fulfill SQL Server service requests and resolving incidents within established SLAs
  • Work to streamline a highly complex, multi-version and aging environment located globally
  • Handles talent agency franchising and personal manager’s paperwork
  • Responsible for Documentum processing

Responsibilities For Director, Enterprise Information Management Resume

  • Serves as the primary representative for Data Warehouse BI initiatives, linking the BI team to all other groups within the organization
  • Development of BI initiatives such as data visualization, interactive reporting and Executive dashboard design
  • Responsible for building Processes, Standards and Best Practices
  • Manages the full development life cycle methodology and change management processes, ensuring changes are properly tested and implemented
  • Responsible for all daily deposits including
  • Ensure accurate execution of acquisition campaigns at vendors for various products including Card, Personal Loans, Student Loans, and Home Equity Loans
  • Explore and implement process enhancements to improve efficiency of existing processes

Responsibilities For Manager Information Management Operation Resume

  • Participate in start-up and configuration of new projects according to client’s and discipline requirements
  • Responsible for an application and project reporting towards the Information Manager
  • Contribute to standardization of interfaces to other global engineering tools
  • Knowledge and interest in engineering processes and systems is an advantage
  • Contribute building information management related policies, standards and framework for data governance
  • Deep understanding of pharmaceutical industry data (IMS, OneKey, MedPro, MMIT, etc)
  • Accurately produces the majority of required project deliverables (e.g., business plan proposal, business requirements, developing project plan and test cases)

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