Impact Manager Resume Sample

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Work Experience


Impact Manager
02/2018 - PRESENT
Houston, TX
  • Demonstrated ability to be flexible and function independently in a fast-paced environment
  • Represent department with outside entities as appropriate
  • Participate in organizational team discussions, i.e. Impact Department meetings and unit meetings
  • Ensure that activities are integrated with other departments (including Resource Development Communications and Public Affairs, etc.) and entities within and outside the organization
  • Seek out opportunities to develop and extend area of expertise and develop organizational and regional goals as a whole
  • Participate in work groups, roundtables, and other internal/external committees
  • Support donor education activities
Grants & Impact Manager, Battery Powered
06/2013 - 10/2017
Detroit, MI
  • Support grant review and funding process
  • United Way representative on the Delaware County EFSP Board
  • Strategy Implementation Responsibilities
  • Relationship management for a portfolio of grants within Delaware County
  • Analysis of current and future funding investments within Delaware County with an eye towards strengthening the human service sector’s ability to drive impact
  • Monitor relevant community indicators to evaluate current community problems and to measure progress on key outcomes
  • Provide leadership in convening key community partners in collaborations around selected areas of work

Education


Washington State University
2008 - 2013
School's Degree in Education

Professional Skills


  • Self-starter – strong problem solving, time and project management skills; ability to prioritize projects and tasks, assess and deploy resources
  • Strong problem solving, time and project management skills; ability to prioritize projects and tasks, assess and deploy resources
  • Efficient time management skills: ability to meet deadlines and prioritize multiple projects
  • Excellent communication, time management, organizational, interpersonal, analytic and problem solving skills
  • Setting direction and effectively aligning resources to execute on priorities
  • Demonstrated mentorship and management experience required
  • Demonstrated experience in non-profit, social service or educational settings

How to write Impact Manager Resume

Impact Manager role is responsible for training, events, research, design, manufacturing, database, messaging, facilitation, transportation, communications.
To write great resume for impact manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Impact Manager Resume

The section contact information is important in your impact manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Impact Manager Resume

The section work experience is an essential part of your impact manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous impact manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular impact manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Impact Manager resume experience can include:

  • Familiarity with effectively handling multiple priorities, organizing workload and meeting deadlines
  • Previous experience leading or coaching others required
  • Experience working with and coaching 18 - 25 year olds
  • Experience coaching and motivating individuals to achieve their maximum potential
  • Be willing to learn and keep up-to-date on public education and employee experience practices
  • A working knowledge of people leadership experience

Education on an Impact Manager Resume

Make sure to make education a priority on your impact manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your impact manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Impact Manager Resume

When listing skills on your impact manager resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical impact manager skills:

  • Addresses and resolves team conflict swiftly and effectively
  • Works effectively in fast-paced and dynamic environments
  • Solid experience/passion for working with 18-25 year olds
  • Prioritizing projects and tasks, measuring progress, and driving results; accepts accountability and takes initiative and knows when to ask for help
  • Talent Development: Proven success managing diverse teams towards a common goal. History of coaching/leading young people between the ages of 20-25
  • Talent Development: Proven success managing diverse teams towards a common goal. History of coaching/leading young people between the ages of 18-25

List of Typical Experience For an Impact Manager Resume

1

Experience For Grants & Impact Manager, Battery Powered Resume

  • Good working knowledge of local education, national service and best practices
  • Experience and knowledge with relationship management
  • Comfortable with working in a developing, fluid and constantly changing organization
  • Provide coaching, leadership development, guidance and advice to AmeriCorps Members on policy and procedures, balancing needs with best practice
  • Identify training needs and individual coaching needs for AmeriCorps members
  • Develop opportunities and platforms that strengthen both new and existing strategic relationships with individuals, organizations and community networks
  • Last but not least, a burning desire to serve the students and schools in the Dallas community
2

Experience For Impact Manager Resume

  • Work with curriculum developers and measurement scientists to develop and implement methods for measuring impact
  • Drive results by ensuring timely and accurate collection of quantitative and qualitative data
  • Provide structure and common understanding of service model between Headquarters, the site, AmeriCorps members, and service partners
  • Flexible, curious disposition; openness to acquiring new tools and techniques
  • Conduct Student Progress Monitoring
  • Coach AmeriCorps Members on developing productive partnerships with teachers and other student support staff
  • Lead representative to Delaware County local board
  • Advocate on behalf of UWGPSNJ or organizational strategies
  • Be a credible activist for your AmeriCorps members, your team and our mission
3

Experience For Grants & Impact Manager, Battery Powered Resume

  • Collaborate on and lead complex projects and meet tight deadlines
  • Be a leader throughout CY – share your opinion, exert influence to create positive change
  • Sets clear vision and expectations for senior AmeriCorps members to actualize with teams
  • Manages performance systems to measure progress against goals in areas of service and human potential through weekly/bi-weekly one-on-one meetings and mid-year and end-of-year reviews
  • Provides ongoing guidance and support to Senior AmeriCorps members in talent development of AmeriCorps members
  • Work with learning scientists, data scientists, and measurement specialists to help develop, test, revise, and deploy measures of impact that matter
  • Apply data, content, and customer expertise and research to inform our product roadmaps, set goals, and champion the role of impact in product decisions
4

Experience For Impact Manager Resume

  • Capture best practices and share with the larger City Year community of practitioners
  • Provide structure and common understanding of service model between Headquarters, the site, AmeriCorps members, and service partners by using tools such as the Memo of Understanding, Service Partner Agreement, and team goal setting documentation
  • Lead team in weekly data tracking, analysis, and discussion during planning periods, team meetings, Learning and Development Days, etc
  • Support site in facilitating Learning and Development training sessions for AmeriCorps members
  • Provide structure and common understanding of City Year’s service model for AmeriCorps Members
  • Set and monitor clear, measurable, weekly and monthly deliverables and action plans for AmeriCorps members to accomplish WSWC goals established by the organization
  • Experience using Excel and other database systems
  • Strong understanding of best instructional practices and academic interventions
5

Experience For Grants & Impact Manager, Battery Powered Resume

  • Regularly observe and coach AmeriCorps members in the development and implementation of data-informed tier 2 interventions that improve student achievement
  • National and local dropout data, statistics and key indicators
  • Team Collaboration and Leadership: values individual perspectives and encourages sharing of information and ideas; provides inspirational leadership that mobilizes diverse groups towards achieving goals; builds systems and structures to facilitate collaboration across the organization
  • Talent Development: challenges and encourages professional growth of others; provides ongoing coaching to motivate others to achieve their maximum potential; takes a systematic approach to meeting the organization’s future leadership needs
  • Demonstrated management experience (at least two years) and the ability to work with and inspire a diverse team of young adults in educational, community service, or youth development organization required
  • Passion for education and service required
6

Experience For Impact Manager Resume

  • Navigate online databases and programs
  • Work long hours and some evenings and weekends as needed
  • Communication: Ability to translate mission and vision from organization level to corps members and talk about complex topics and parse them for specific audiences. Able to communicate effectively, efficiently, and with transparency to the right people at the right time to ensure success of our corps members in service
  • Attitude Essentials—growth mindset, passion for City Year’s mission, detail orientation, commitment to teamwork
  • Exhibit flexibility in a fluid environment and lead with a “can-do” attitude
  • Communication: Ability to translate mission and vision from organization level to AmeriCorps members and talk about complex topics and parse them for specific audiences. Able to communicate effectively, efficiently and with transparency to the right people at the right time to ensure success of our AmeriCorps members in service
  • Experience in the analysis of secondary data sets from the social sciences
7

Experience For Grants & Impact Manager, Battery Powered Resume

  • Solid knowledge of research methods
  • Model leadership that reflects City Year's culture and values, and create spaces that empower AmeriCorps members to access the power of City Year’s culture and values in personally meaningful ways
  • Partner directly with the City Year Impact Coach to provide observation and coaching to AmeriCorps members to improve their student interventions
  • Model leadership that reflects City Year’s culture and values, and create spaces that empower AmeriCorps members to access the power of City Year’s culture and values in personally meaningful ways
  • Share promising practices related to service delivery with Impact Manager peer group
  • Ensure the Salesforce data base accurately reflects student performance
8

Experience For Impact Manager Resume

  • Meet or exceed service partner satisfaction goals as indicated by mid and end - of - year service partner surveys
  • Meet at least weekly with Senior AmeriCorps member(s) to review status of team’s service delivery, service partner management, and overall leadership development experience
  • Meet with each AmeriCorps member at least monthly to review individual performance and development progress, including overall performance toward student growth targets and a discussion of AmeriCorps member’s strengths / areas for growth in specific competencies
  • Ensure AmeriCorps member adherence to all Standards and Policies in Idealist’s Handbook; Hold AmeriCorps members accountable to meeting minimal standards through coaching sessions, performance improvement plans and utilization of the City Year Performance Accountability System
  • Complete monthly observation of each AmeriCorps member’s intervention and provide follow - up coaching that includes the use of data and strategies for improved lesson delivery and student engagement / behavior management
  • Ensure ongoing AmeriCorps member participation in and application of City Year’s learning and development curriculum, and identify and seek resources to address learning gaps needed to deliver effective service
  • Model leadership that is animated by City Year’s culture and values, creating spaces that empower AmeriCorps members to access the power of the culture and values in personally meaningful ways
  • Provide observation and coaching to AmeriCorps members to improve their student interventions
  • Oversee collection and input of intervention and outcome data into City Year’s internal database
9

Experience For Grants & Impact Manager, Battery Powered Resume

  • Track data of all students enrolled in City Year’s interventions to ensure dosage and student progress requirements are met
  • Use performance management tools to set performance expectations, identify strengths and development opportunities, and partner with each AmeriCorps member on a development plan to maximize leadership potential
  • Lead, manage, and coach an AmeriCorps member (ACM) team throughout their leadership development experience
  • Ensure AmeriCorps members are committed to student success and equipped to meet City Year standards as practitioners in the schools
  • Model leadership that is inspired by City Year’s culture and values, and create spaces that empower AmeriCorps Members to access the power of our culture and values in a personally meaningful way
  • Support the management of AmeriCorps member human resources to meet graduation and post-graduation expectations
  • Use student data strategically to gain support for initiatives or interventions
10

Experience For Impact Manager Resume

  • Access and leverage community resources in support of the program
  • Meet with each ACM at least monthly to review individual performance and development progress, including overall performance toward student growth targets and a discussion of ACM’s strengths / areas for growth in specific competencies
  • Ensure ACM adherence to all Standards & Policies in Idealist Handbook; hold ACMs accountable to meeting minimal standards through coaching sessions, performance improvement plans and use of the City Year Performance Accountability System
  • Complete monthly observation of each ACM’s intervention and provide follow-up coaching that includes the use of data and strategies for improved lesson delivery and student engagement / behavior management
  • Ensure ongoing ACM participation in and application of City Year’s learning and development curriculum, and identify and seek resources to address learning gaps needed to deliver effective service

List of Typical Skills For an Impact Manager Resume

1

Skills For Grants & Impact Manager, Battery Powered Resume

  • With Membership Director and grantees, develop experiences to bring the impact of grants alive for members
  • Assigns priorities and time parameters and holds others accountable
  • Providing inspirational leadership that mobilizes diverse groups toward achieving ambitious goals
  • Using creativity and critical thinking to solve challenges and make well-informed, ethical decisions
  • Building successful partnerships to achieve mutually beneficial outcomes
  • Analyzing data to identify trends, cause-effect relationships and opportunities for improvement
  • Clearly articulating thoughts and ideas; demonstrating active listening
2

Skills For Impact Manager Resume

  • Links problems and symptoms to identify underlying issues and focuses on addressing most critical, high-impact issues
  • Develop follow up plan with grantees including reporting requirements (financial and impact)
  • Organizes appropriate information, expertise, and diverse perspectives for self and others to develop optimal solutions and manage decision-making
  • Articulate how City Years’ service helps advance education reform
  • Prepare and support finalists selected to speak at Organization Night
  • Execute grant agreements with selected organizations
3

Skills For Grants & Impact Manager, Battery Powered Resume

  • Work with Finance Director to ensure timely payment to grantees
  • Review and assure quality of grantee reports
  • Maintain all documents and records for each grantee in grant management software
  • With the Battery’s Brand Manager, synthesize grantee impact / reports into innovative and meaningful communications - including reports, social media, multimedia storytelling - to Battery Powered members to demonstrate the impact of their philanthropic investments
  • Coordinate with evaluation staff to ensure the cyschoolhouse database accurately reflects student performance
  • Meet or exceed service partner satisfaction goals as indicated by mid and end-of-year service partner surveys
  • Accurately determines the length and complexity of tasks and projects
  • Facilitate introductory meetings between teachers and AmeriCorps members to set expectations and identify roles in specific classrooms
  • Leverages diverse strengths of team members to achieve desired results
4

Skills For Impact Manager Resume

  • Coaches and empowers others to lead
  • Coaches and motivates individuals to achieve their maximum potential
  • Have frank/difficult conversations with AmeriCorps members around issues such as poor performance, interpersonal and inter-team conflict, race and diversity
  • Authority/Personal Presence/Confidence/Ability to face obstacles
  • Possesses openness, responsiveness, approachability, and understanding of others’ perspectives with the demonstrated ability to maintain and build relationships through collaboration
5

Skills For Grants & Impact Manager, Battery Powered Resume

  • Passion for and understanding of City Year’s work within the national service movement and education sphere, and a strong connection to the values of servant leadership, belief in the power of young people, social justice, empathy, inclusivity, teamwork and excellence
  • City Year, AmeriCorps or National Service experience
  • Commitment to serve as a City Year Impact Manager
  • Familiarity with Manchester, the leaders, and priorities of Manchester, combined with the ability to integrate this knowledge into City Year's program and service goals
  • Talent Development: Proven success managing diverse teams towards a common goal; History of coaching/leading young people between the ages of 18-25
6

Skills For Impact Manager Resume

  • Possesses openness, responsiveness, approachability, and understanding of others’ perspectives with the demonstrated ability to maintain and build relationships through collaboration; recognize and respond to the needs of others while operating within appropriate boundaries to gain respect and maintain professionalism
  • Demonstrated ability to identify others’ strengths and areas for growth to achieve desired results and foster personal and professional development
  • Possess a valid driver’s license and vehicle
  • Passion for and understanding of City Year’s work within the national service movement and education sphere
  • Attitude essentials: growth mindset, passion for City Year’s mission, detail - oriented, committed to teamwork, grit, and reslience
  • Talent Development: challenges and encourages professional growth of others; provides ongoing coaching to motivate others to achieve their maximum potential; and takes a systematic approach to meeting the organization’s future leadership needs
7

Skills For Grants & Impact Manager, Battery Powered Resume

  • Demonstrates grit, an entrepreneurial spirit, and a growth mindset
  • Demonstrates time management, organization and the ability to multitask
  • Passion for working with urban youth and developing young leaders
  • Mobilize diverse, young groups towards achieving ambitious goals
  • Relate with and inspire 17 – 25 year olds
  • Believes in young people as agents of social change
  • Exhibits a high level of accountability, project execution, and personal responsibility
  • Passion for working with urban youth and developing young leaders; living the values of Idealism, Integrity, Perseverance, Inclusiveness, Empathy, and Flexibility; and National Service and City Year’s Mission
8

Skills For Impact Manager Resume

  • Experience working with schools either at a district or schoolhouse level
  • Service to a Cause Greater Than Self We dedicate ourselves to addressing shared civic challenges through unified action
  • Students First, Collaboration Always The success of the young people we serve is our preeminent goal, best achieved by working in partnership with others who are dedicated to the same cause
  • Belief in the Power of Young People We are committed to harnessing one of the most powerful forces for positive change at work in the world today
  • Social Justice For All We dedicate ourselves to building a more just, equal, fair, and compassionate world
  • Empathy We strive to constantly walk in the moccasins of others
  • Inclusivity We embrace differences as strengths that magnify our capacity to achieve shared goals
  • Ubuntu I am a person through other people; my humanity is tied to yours
  • Teamwork We strive to work powerfully together in a unified effort to achieve our goals
9

Skills For Grants & Impact Manager, Battery Powered Resume

  • Excellence We hold ourselves to the highest standards as we strive to execute our mission and steward our resources
  • Communication: Ability to translate mission and vision from organizational level to AmeriCorps members and talk about complex topics and vary their messaging for specific audiences. Able to communicate effectively, efficiently, and with transparency to the right people at the right time to ensure success of our AmeriCorps members in service
  • Able to develop diverse talent through performance plans, reviews and leadership opportunities
  • Commitment to serve as a City Year Impact Manager
  • Thrives in diverse, youthful, high energy, and fast-paced environment
  • Passion for National Service, Education Reform, and City Year’s Mission
  • Reliable means of transportation required
  • Communication: Ability to translate mission and vision from organization level to AmeriCorps members and talk about complex topics and parse them for specific audiences. Able to communicate effectively, efficiently, and with transparency to the right people at the right time to ensure success of our AmeriCorps members in service
  • Proven record of setting high expectations and holding self and team accountable for performance goals
10

Skills For Impact Manager Resume

  • Adapt and excel in diverse, youthful, high energy, entrepreneurial, and rapidly-changing environment
  • Passion for education and youth development
  • Attitude essentials: growth mindset, passion for City Year’s mission, detail-oriented, committed to teamwork, grit and resilience
  • Communication: clearly articulates information and ideas orally and in writing; translates mission and vision from organization level to AmeriCorps members; inspires diverse audiences through compelling, tailored messaging; communicates with confidence and credibility; listens carefully and is responsive to feedback
  • Relationship Development: uses interpersonal interactions to achieve mutually beneficial outcomes and advance City Year’s mission; demonstrates cultural/diversity competence; builds trust in critical partner relationships, including schaool and community partners both internal and external to City Year

List of Typical Responsibilities For an Impact Manager Resume

1

Responsibilities For Grants & Impact Manager, Battery Powered Resume

  • Conduct start-of-year success planning, mid-year and end-of-year performance reviews with each ACM and use Performance Management tools throughout the year to set performance expectations
  • Ensure 100% of files are complete and accurate for compliance purposes
  • AmeriCorps Member Management: Team is well-developed, strong, connected to their work, and the organization; IM is well respected by AmeriCorps members and is an effective leader of the team; IM supports professional development of AmeriCorps members
  • Team Leaders Management: PM effectively manages Team Leaders (TL) to support service, partner relationships, Corps team, and TL professional development and training
  • Impact: Use WSWC model with fidelity to enhance service quality and maximize impact; Ensure effective and timely collection of data and implementation of quantitative and qualitative evaluation tools, and that evaluation results are used to make service and program improvements
  • AmeriCorps Member Management
  • Team Leader Management
2

Responsibilities For Impact Manager Resume

  • Relationship Development: Demonstrated ability to develop and manage complex relationships with schools and community partners; Proven ability to have tough conversations and to hold staff accountable towards their performance goals; Manage relationships with a diverse group of internal and external stakeholders to help achieve service goals and AmeriCorps member development
  • Relationship Development: Demonstrated ability to develop and manage complex relationships with schools and community partners. Proven ability to have tough conversations and to hold staff accountable towards their performance goals. Manage relationships with a diverse group of internal and external stakeholders to help achieve service goals and corps member development
  • Relationship Development: Demonstrated ability to develop and manage complex relationships with schools and community partners. Proven ability to have tough conversations and to hold staff accountable towards their performance goals. Manage relationships with diverse groups of internal and external stakeholders to help achieve service goals and corps member development

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