Hospitality Associate Resume Sample
Matilde Blanda
2812 Leuschke Expressway,
Detroit,
MI
+1 (555) 292 3884
Work Experience
Hospitality Associate
05/2015
-
PRESENT
San Francisco, CA
- Reinforce client’s badge policy by having all client employees that do not have their access badge to sign in before buzzing them through; additionally, ensure that all clients, visitors, and contractors sign in, show proper ID if needed, and are assigned a visitors badge
- Proficient in Microsoft Word and Excel and Internet applications
- Excellent written and verbal communications skills with superior telephone manner
- Demonstrates evidence of adherence to Hospital confidentiality policy and patient’s rights
- Set-up conference rooms, including audio/visual equipment, furniture configuration and food/beverages according to the daily schedule
- Clean-up conference rooms after use and return property to vendors if necessary
- Maintain order and cleanliness in the kitchen and catering areas
- Keep inventory of catering supplies
Hospitality Associate Friday
03/2012
-
11/2014
San Francisco, CA
- Conference Room Set-ups/Break-downs
- Proper conference room food layout
- Knowledge of proper Kosher food procedures
- Executive set-ups with China, Flatware and relative napkins folding
- Fold and push mobile chairs and tables
- Pantry maintenance (replenish supplies, weekly refrigerator cleanings
- Demonstrates effective communication skills with all team members, patients and families including telephone, written and electronic communications
Education
Johnson & Wales University
2007 - 2011
Bachelor's Degree in Hospitality
Professional Skills
- Excellent organization skills with the ability to prioritize tasks and multi-task efficiently
- Excellent customer service, communication and problem-solving skills are required
- Math skills and cash handling experience required
- Strong computer skills and knowledge of Microsoft Office suite and products (Outlook, Excel, PowerPoint)
- Basic reading, writing, and mathematical skills required
- Skilled in operating an espresso machine. Has a high level of skill in making espresso- based drinks. Able to create specialized beverages
- Excelent customer service skills
How to write Hospitality Associate Resume
Hospitality Associate role is responsible for basic, communications, events, digital, training, credit, retail, software, health, cash.
To write great resume for hospitality associate job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Hospitality Associate Resume
The section contact information is important in your hospitality associate resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Hospitality Associate Resume
The section work experience is an essential part of your hospitality associate resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous hospitality associate responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular hospitality associate position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Hospitality Associate resume experience can include:
- Operate two-way radio communications equipment
- Making a variety of coffee each morning and dispersing it to several kitchen areas within the office and keeping it fresh throughout the day
- Receiving of lunch requests for meetings, ordering food according to the requests and arranging for pick-up or delivery
- Converting leads into community tours by following up with all prospects and providing helpful and compelling information about the community and neighborhood
- Ordering catering and assisting with events and training
- Setting up conference rooms for meetings according to the firm's daily meeting schedule
Education on a Hospitality Associate Resume
Make sure to make education a priority on your hospitality associate resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your hospitality associate experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Hospitality Associate Resume
When listing skills on your hospitality associate resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical hospitality associate skills:
- Communicates effectively both orally and in writing, utilizing good grammar and spelling
- Possess basic prep skills and some food knowledge
- Work effectively within multiple areas of facility management
- Building brand loyalty by ensuring that the resident experience is consistently stellar
- Restaurant, catering or hotel experience
- Hospitality experience in a legal/corporate environment
List of Typical Experience For a Hospitality Associate Resume
1
Experience For Hospitality Associate Friday Resume
- Assist with cleaning dining rooms including bussing of dirty dishes
- Assist with ensuring that patient call lights are in place and alarms are on and functioning
- Assist patient with making personal telephone calls
- Assist with making beds
- Provide assistance with meal ordering via telephone or written on meal ticket
- Enter intake into patient’s medical record following meal and beverage intake guidelines if assigned
- Engages in personalized and warm interactions with residents, staff and visitors
- Listens empathetically to any complaints. Communicates willingness and ability to own, drive, and resolve and follow-up on issues in a timely manner. Logs resident feedback and escalates issues, as appropriate
2
Experience For Guest Services / Hospitality Associate Resume
- Works seamlessly as an entrusted team member, fluidly working with others passing down knowledge, information, and work (as needed) to others. Communicate with co-workers and other departments
- Takes requests for work to be done from residents and staff
- Enters and closes all work orders through the IT application and distribute to sub-departments
- Monitors status of work orders to ensure timely completion
- Maintains inventory of office supplies for General Services, order supplies from approved vendor
- Maintains and updates the Construction Issue Log
- Maintains communication with other departments in the community
3
Experience For Hospitality Associate Resume
- Builds and maintains rapport through positive, professional relationships with residents and visitors; holding contextual/relational conversations; using good judgment
- Simultaneously provides personalized and warm interactions with residents, staff and visitors. Maintains Resident engagement while multi-tasking
- Listens to any complaints. Communicates willingness and ability to own, drive, and resolve and follow-up on issues in a timely manner. Logs resident feedback and escalate issues, as appropriate
- Establishes and maintains accessibility to residents through visibility and good communication
- Works seamlessly as an entrusted team member, fluidly working with others at the front desk - passing down knowledge, information, and work (as needed) to others. Communicates with co-workers and departments via email and pass-down folder
- Answers and directs all calls efficiently
- Monitors Emergency/Non-Emergency systems and appropriately dispatch to the appropriate departments
4
Experience For Hospitality Associate Friday Resume
- Utilizes on call list to obtain after hours’ assistance from appropriate departments
- Monitors CCTV and utilize intercom system to screen visitors and grant access
- Checks assembled food products to insure adherence to instructions
- Instructs personnel in procedures as necessary
- Adheres to standards set by designated brand
5
Experience For Guest Services / Hospitality Associate Resume
- Promote and market brand to customer in order to drive sales
- Ensures compliance with health and safety regulations
- Maintains daily temperature logs, follows safety standards and completes safety logs
- Properly utilizes station machinery and equipment
- Performs routine preventative maintenance on machinery
- Collects tickets or handles cash, makes change, totals tickets/cash received at end of day
- Transports cash. Maintains balance of cash drawer
- Lift up to 25 lbs. and frequent lift push pull
- Barista, specialty drink certification or equivalent required
6
Experience For Hospitality Associate Resume
- Exchange information on factual matters, greet visitors, and explain medical center policies in terms of cash handling, food preparation and safety if applicable
- Clean up/wipe down conference rooms after meetings and events
- Restock coffee, tea, and various supplies in firm coffee pantries
- Move boxes/packages to and from conference rooms and offices
- Adhere to company and client policies and procedures
- A kick-butt Pinterest, Twitter, Facebook or Instagram account (aka social media savvy)
- Performs administrative assignments
7
Experience For Hospitality Associate Friday Resume
- A sharp professional appearance
- A real estate license (or willingness to obtain within 90 days of hire) where applicable
- Take inventory of supply closets
- Determine how much of each supply needs to be ordered
- Pass fresh ice water to patient rooms
- Transport patient to and from meals and activities via wheelchair
- Deliver meals and assist with tray set-up
8
Experience For Guest Services / Hospitality Associate Resume
- Pass snacks and beverages when scheduled and upon patient request
- Assist patient with personal hygiene; comb hair, soak fingernails, wash hands
- Straighten rooms, clean closets and bedside stands
- Retrieve patient’s trays in a timely manner
- Locate and inform direct care staff when patient has need for assistance
- Upkeep of Hospitality Catering kitchens, buffets and conference room setup (rolled flatware /using cloth napkin, mugs, glasses, ice, soda, food) including furniture arrangements (tables and chairs), clean-up, washing dishes
- Setting up eating area for employees and guests
9
Experience For Hospitality Associate Resume
- Site is "Green" which requires using non disposable food/drink set ups. Responsible for break down and cleanup of conference rooms after meetings and events
- Make fresh coffee in each kitchen and alcove at the beginning of the day
- Enter Job ID 44616 Keyword search box
- Makes resident badges
- About C&W Services
- SC driver license
List of Typical Skills For a Hospitality Associate Resume
1
Skills For Hospitality Associate Friday Resume
- Operate basic audio/visual equipment and basic computer skills required
- Experience in retail hospitality culinary experience required
- Cashier and front of the house experience
- Restaurant experience in a very fast paced environment
- Good knowledge of conference center reservation systems
- Hospitality experience in hotel, legal, or corporate environment
2
Skills For Guest Services / Hospitality Associate Resume
- Builds constructive, professional, and effective relationships
- Hospitality experience
- Operate basic audio/visual equipment
- Experience in health care industry is desirable, but not required
- Patient relation/public contact experience
- Operates two-way radio communications equipment
- Making sure all dishwashers are unloaded each morning and loaded and ran before leaving each day
- Working weekends when prospective residents are out looking for their new home—three to four weekends per month with two days off during the week
3
Skills For Hospitality Associate Resume
- Working knowledge of sanitation, cleanliness and safe food handling practices
- Stocking inventory and maintaining the highest levels of cleanliness of all kitchen areas throughout the day
- Organizing and ordering of hospitality supplies as needed
- Cleaning up and resetting conference rooms at the end of meetings
- Maintaining the highest levels of customer service for the firm and their clients
4
Skills For Hospitality Associate Friday Resume
- Placing service calls as needed for vendor equipment in kitchens
- Generating awareness, interest and excitement via social media
- Conducting informative and personalized tours of the apartment community that result in new leases
- Performs necessary work such as cleaning appliances and sweeping and mopping work areas to assure cleanliness
- Organizes information, paper, and files in an intuitive manner making accessing information quick and easy
- Participates in seasonal projects as needed, for example monitoring of snow removal or window washing
- Guides other food service workers serving food to specialty retail patrons or assembling food for special functions
- Set up catering orders in various formats: buffet style, formal dining etc
- Proficient with communicating both verbally and written, including via email
5
Skills For Guest Services / Hospitality Associate Resume
- A passion for using the phone to talk to people in addition to texting them
- Multi-task in a fast-paced environment while working under strict deadlines
- Simultaneously provide personalized and warm interactions with residents, staff and visitors. Maintains Resident engagement while multi-tasking
- Calmly handle all questions and concerns efficiently and enthusiastically, delivering timely solutions and responses
- Punctual, dependable and dedicated to achieving operational excellence
- Exposure to wet floors, noise and temperature extremes. Hazards include, but are not limited to, cuts, burns, slipping and falls
- Calmly handles all questions and concerns efficiently and enthusiastically, delivering timely solutions and responses
6
Skills For Hospitality Associate Resume
- Maintains the schedule for Income Housekeeping and generate work orders
- Maintains the Storage Bin and Reserved Parking Program records in the IT application
- Maintains filing for all residential apartments and vendors
- Handles all questions and concerns efficiently and enthusiastically, delivering timely solutions and responses
- Takes customer orders and prepares the orders according to brand specifications and the customer’s request
- Greets all customers with personalized services. Develops rapport by learning favorite drinks of customers
7
Skills For Hospitality Associate Friday Resume
- Answers telephone in a courteous manner and takes customer orders and answers questions regarding coffee blends, preparation, and product freshness
- Distributes and post marketing materials as required
- Restocks items and inventory, responsible for establishing and maintenance of par levels
- Completes necessary reports, following specific directions and submits through appropriate channels
- Receives specialized training on specialty retail policies and procedures
- Involves working with chemicals, heated equipment, steam
- Knowledge of working a cash register and credit card machine required
8
Skills For Guest Services / Hospitality Associate Resume
- Order catering for various events and firm functions
- Conference room setups/clean-ups including equipment requests (chairs, whiteboards, etc.)
- Participation in cross-training of mail and document services departments as needed
- Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
- Meticulously following up with everyone
- Co-exist in a fast paced environment
- Flexible for overtime required (M-F and some weekends)
- Work seamlessly as an entrusted team member, fluidly working with others at the front desk - passing down knowledge, information, and work (as needed) to others. Communicates with co-workers and departments via email and pass-down folder
- Enter and close all work orders through the application and distribute to sub-departments; Monitor status of work orders to ensure timely completion
9
Skills For Hospitality Associate Resume
- Handle sensitive and/or confidential documents and information
- Able to make independent decisions that conform to business needs and policy
- Maintain a consistently professional approach, with a willingness to take ownership and responsibility
- Listens, builds rapport easily, communicates willingness and ability to own issues and drives timely resolutions
- Communicates calmly with Residents, visitors, and all levels of staff; acts in a reassuring manner; and possesses diplomacy and tact while displaying good judgment
- Utilizes time and resources efficiently
10
Skills For Hospitality Associate Friday Resume
- Capacity to orchestrate multiple tasks and activities at the same time in order to accomplish a goal
- Familiar with general fax, mail and reprographics procedures
- Professional attire and demeanor required
- Anticipate client’s needs for meetings and events
- Communicate calmly with residents, visitors, and all levels of staff; acts in a reassuring manner; and possesses diplomacy and tact while displaying good judgment
- Office experience required
- One year in Healthcare Environmental Services
- Adapt to change required
Related to Hospitality Associate Resume Samples
Administrative Associate Resume Sample
Work Experience
• Ensure clients’ accurate and timely completion of all necessary documentation and forward to appropriate Branch contact
• Creates and analyzes departmental financial reports using SAP, EPIC System, or other financial software packages
• Develops and monitors, or participates ...
Professional Skills
• Excellent oral and written communication s...
• Exceptional oral and written communication...
• Strong verbal and written communication sk...
Associate Merchant Resume Sample
Work Experience
• Works with Merchandising to ensure the product continues to fully represent Design’s vision throughout the product development and production process
• Proven track record of strategic planning and execution, taking a project from idea to full implementation in a large complex organization. Expert ...
Professional Skills
• Focuses on developing customer intimacy sk...
• Strong systems and computer skills. Excell...
• Strong communication skills; Excellent wri...
Statistical Associate Resume Sample
Work Experience
• Retrieve and analyze sensitive HR information for reporting and/or performance (trend) analysis
• Use analytic tools to inform the business of HR risks and opportunities and prepare detailed analyses to explain employee results
• Develop ad-hoc reports to identify correlation...
Professional Skills
• Extensive experience and proven skills in ...
• Effective verbal and written communication...
• Strong Business Objects skills, with the a...
Income Associate Resume Sample
Work Experience
• Review trade confirmations drafted by other team members and the vendor
• Actively participate in the overall daily supervision of the processes outsourced far shore
• Deal with regular queries from internal and external clients
• Acts as a back-up for ...
Professional Skills
• Strong numerical and analytical background...
• Understanding of Fixed Income markets, exp...
• Participating in new product development d...
Associate Project Resume Sample
Work Experience
• Lead in the administration of the project portfolio database
• Partner with Program Managers and the cross functional Project Teams to ensure the submissions are created in alignment with established templates and accurate information is submitted to successfully meet reporting and meeting timeline...
Professional Skills
• Strong verbal and written communications s...
• Strong organizational skills to balance wo...
• Strong prioritization skills with an abili...
Specialist / Associate Resume Sample
Work Experience
• Marketing collateral material
• Websites and their content
• Regular market commentary
• Special reports and investment white papers
• Investor newsletters and magazines
Professional Skills
• Solid communication skills including writt...
• Solid communication skills including writt...
• Strong solution sales skills – identify, d...