Healthcare Specialist Resume Sample
Rebeca Rice
369 Harvey Hollow,
Detroit,
MI
+1 (555) 521 5957
Work Experience
Healthcare Specialist
02/2016
-
PRESENT
Philadelphia, PA
- Experience in Medical/Hospital Insurance related collections
- Needs assessments for clients
- Review operational data
- Analyze staffing patterns
- Observe clinical practice in various settings
- Interview stakeholders and front line personnel
- Identify opportunities for operational and administrative improvement
Healthcare Sustainability Specialist
01/2010
-
10/2015
Houston, TX
- Prepare needs assessment reports using pre-established guidelines and templates
- Utilizes advanced knowledge of Dell’s Applications service offerings and understanding of the customer's business to develop customized proposals that present creative solutions that successfully sell the organization's capabilities
- Reviews shop drawings, material samples and CD’s for conformance with design
- Update knowledge continuously about the GE’s solutions
- Work directly with cross-functional organizations and suppliers to take GE’s Digital solutions to the next level
- Strong medical and technical background: 5 to 10 years’ experience in Healthcare environment. Ideally Medical Doctor (MD), or licensed clinical practitioner or Radiographer
- Experience in Mammography and Women’s Healthcare
- Coordinate work of other team members as requested.
- Communicate HP Inc.’s healthcare vision and key differentiators
Product Clinical Specialist Women Healthcare & RAD
05/2007
-
07/2009
San Francisco, CA
- Experience in the healthcare industry as designer, implementer or strategic technologist
- Familiarity with healthcare workflows, standards and roles
- Proven history of consistently high levels of outcome driven performance
- Passion for networking and strategic deal making with technical staff
- Demonstrated ability to deliver results from stakeholders in a cross-functional organization
- Exceptional interpersonal skills and the ability to develop strong working relationships inside and outside of HP
- Manage multiple projects and timelines simultaneously with minimal supervision
- Comfortable within a fast paced, highly dynamic environment
Education
DePauw University
2002 - 2006
Bachelor's Degree in Computer Science
Professional Skills
- Excellent planning and organizational skills with demonstrated ability to meet deadlines while implementing projects
- Strong interpersonal skills, proactive, and accountable
- Strong technical skills in accident benefits claims and ability to handle technical issues within the unit
- Demonstrating appropriate interpersonal skills to work productively with patients, families physicians and healthcare team
- Experience working in the healthcare provider setting, including significant consulting experience
- VP level: 5+ years’ experience in Healthcare Trading, Specialty Sales or research (buy side experience welcomed)
- Effective C-Level presentation and customer interaction skills
How to write Healthcare Specialist Resume
Healthcare Specialist role is responsible for training, interpersonal, excel, benefits, credit, database, litigation, reporting, design, research.
To write great resume for healthcare specialist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Healthcare Specialist Resume
The section contact information is important in your healthcare specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Healthcare Specialist Resume
The section work experience is an essential part of your healthcare specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous healthcare specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular healthcare specialist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Healthcare Specialist resume experience can include:
- Experiences in the diagnostic laboratory, preferably with Automation experiences
- Set-up of highly technical equipment such as ventilators, CPAP/BiPAP, and compressor units in the skilled nursing home/assisted living facilities
- Perform stakeholder analysis and marketing planning that impact the provider experience with UnitedHealthcare
- Demonstrate commitment to providing exceptional service to our patients
- Level 1 - Familiarity with equipment and services provided in the home healthcare setting, or other experience in patient care
- Willingness to use personal vehicle for business with valid driver’s license and clean driving record
Education on a Healthcare Specialist Resume
Make sure to make education a priority on your healthcare specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your healthcare specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Healthcare Specialist Resume
When listing skills on your healthcare specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical healthcare specialist skills:
- English and Mandarin fluent speaking , and good writing / reading in English
- Proven success with integrated marketing practices and tools, including some mix of print, digital / social, video, advertising, public relations, experiential
- Experience optimizing marketing activities by leveraging data analytics
- Experience building a database using various sources of data with Access or similar database program
- Resourcefully skilled in analyzing and solving problems
- Experience in medical billing
List of Typical Experience For a Healthcare Specialist Resume
1
Experience For Healthcare Sustainability Specialist Resume
- Maintain current knowledge of assigned Plan(s) and effectively apply knowledge in all job functions
- Consistently demonstrate excellent attendance and punctuality
- A good team player with proven leadership qualities
- Knowledge and experience handling catastrophic losses
- Analytical to review effectiveness of file handling tactics and strategies and to guide improvements
- Have good judgment to guide decision-making on file management
- Payment systems, banking or financial services experience
2
Experience For Healthcare IT Integration Specialist Resume
- Experience marketing to Health Care Providers, Leaders and Influencers
- Experience working in highly regulated industries with complex environments and audiences (agency or corporate)
- Experience working across multiple regions/states for a large organization
- Web, digital and social media marketing experience
- Experience training on sales topics
- Experience merchandising apparel
- Experience in interacting with international and local management & team members along with marketing personnel, distributors, and customers
- Demonstrates knowledge of the Joint Commission, EPA, DOT and OSHA standards and regulations
- Demonstrates knowledge of Microsoft Office Products; Excel,
3
Experience For Product Clinical Specialist Women Healthcare & RAD Resume
- Word and PowerPoint. Demonstrates the ability to plan and supervise the work of others
- Demonstrates knowledge of all hospital related waste streams, Hazardous Materials and OSHA Regulations
- Corporate or agency marketing or communications experience
- Proven ability to apply data insights to improve performance within marketing campaign and targeted audience lists
- Experience managing a portfolio of accounts
4
Experience For Dietitian Consultant / Healthcare Specialist Resume
- Digital, social and/or web marketing experience
- Experience in strategic customer sales situations with high-level decision makers
- Related customer service work experience
- Healthcare, health services or health insurance industry experience
- Experience in Medical/Hospital Insurance related collections
- Litigation experience of complex losses
- Willingness to use personal vehicle for business with valid driver’s license and clean record
- Utilize provider billing manuals to obtain billing guidelines and requirements
5
Experience For Healthcare Digital Product & Solution Specialist Resume
- Develop and manage the marketing budget aligning with the healthcare GTM strategy
- Looks for ways to reduce costs (including vendor costs) while still meeting the customer’s expectations
- Perform pre-authorizations, audit files, request check tracers and stop payments, and assist with researching and preparing appeals
- Oversee and manage the IWSS Program within assigned geography. Serve as the project leader in managing key service conversions
- Verifies accuracy of underpayments utilizing contracts and claims data
- Decipher and enter data from a variety of forms including prescriptions, chart notes, and specific agent’s forms
6
Experience For Healthcare IT Sales Specialist Resume
- Develop and manage project budgets for consulting services
- Lead and participate in the analysis and research of innovative solutions in keeping with current and future healthcare trends
- Leverage data and insights to better target and personalize integrated marketing campaigns across multiple channels
- Oversee traffic management and work streams for producing materials, initiatives and campaigns
- Create, implement and distribute integrated marketing tools to external audiences
- Consistently meet established performance standards, including quantity and quality call standards
- Handle multiple assignments in highly pressured situations and consistently meeting tight deadlines
- Opportunity to educate others rather than performing only clinical tasks
7
Experience For Admin Specialist Assoc Healthcare Resume
- Adobe Creative suite, Salesforce or other CRM, Marketing Automation tools
- In depth knowledge of laboratory diagnostics equipment and disease state management is favorable
- Able to deal with complex projects
- Have good presentation skills and be able to take a lead role in customer discussions and project management. Well developed personal and professional communication skills are required in order to effectively interact with customers, regional marketing, global marketing, sales & senior managers within Siemens
- Able to collaborate with sales teams and cross function departments
- Meet with Department Chair and Associate Chair for Faculty Affairs to finalize Department’s promotion list
- Looks for ways to reduce costs (including vendor costs) while still meeting the customer’s expectations. Builds good relationships with key decision makers within assigned accounts and keeps them advised of the program’s progress
- Participates in the hospital’s Green Teams and Environment of Care Committees
- Proactively works with the customer to address compliance concerns in a helpful and consultative manner. Ensures Stericycle gross profit goals are achieved. Reduce Regulated Medical Waste (RMW) (training & container placement)
8
Experience For Healthcare Marketing Specialist Resume
- Masters the menu analysis and menu engineering program to analyze each item on the customers’ menu and items being evaluated for inclusion on the menu. This program lists the portion size and cost of each item to determine the overall food cost per meal served
- In consultation with customer, conducts assessment of customers’ back of the house operations. Provides a written analysis with recommendations to improve their effectiveness and efficiency
- Communication with the facilities to obtain background information on Patients/Residents’ family situation to understand collection probability
- Maintain up to date detailed knowledge of their product/solution/services. Be able to present and discuss the technology and clinical benefits in terms which are relevant to customers
- Coordinate Healthcare IT Demonstrations in conjunction with HCIS Applications Specialists, Technical Support Specialists and Key Account Managers to ensure a high quality, consistent, structured and compelling demonstration is provided to potential purchasers of Carestream’s HCIS Solutions and Services
9
Experience For Clinical Affairs Specialist Oral Healthcare Resume
- Five or more year’s related experience or training in a hospital environment, demonstrating strong communication skills, training experience or equivalent in related work required
- Proficiency in Microsoft Access, Excel, and Word
- Aware and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals and applicable laws and regulations as they apply to this job type/position
- Provides follow up and ongoing training for IWSS service specifics for hospital staff and employees. Is viewed as the sustainability specialist to all assigned customers. Provides regular updates on progress to internal Stericycle teammates as well as the customer
- Looks for new opportunities to reduce cost and improve performance. Ensures hospital waste streams are managed in a safe and compliant manner. Provides expert knowledge on each of the regulations associated with the waste streams being managed (i.e., EPA, DOT, OSHA, The Joint Commission and any other state or local regulations)
10
Experience For Healthcare Acct Specialist, Senior Resume
- Ensure high customer satisfaction with the program so Stericycle is well positioned for future renewals
- Maintains an organized day-to-day work environment handling multiple projects simultaneously. On an ongoing basis, provides the customer quick resolution and follow-up on all projects and issues
- Monitors department work productivity, reports on market and green trends either locally or nationally, and recommends and implements changes to continually improve work productivity
- Write appeal letters for technical appeals
- Review and analyze faxes/emails received to then process orders accordingly
- Make outbound calls, respond to calls and enter data from customer service in regards to previously placed orders, locating account numbers, and identifying customer’s rush order needs
- Work closely with Outlook in various ways responding to emails in a timely fashion
List of Typical Skills For a Healthcare Specialist Resume
1
Skills For Healthcare Sustainability Specialist Resume
- Exceptional human relations skills to interface with doctors, patients, and a wide variety of customers
- Experience to include working with Healthcare Provider (Hospitals and Physician Networks) Segment
- 2+ medical coding experience
- Demonstrates knowledge, understanding and communication throughout the hospital
- Previously well proven sales record
- Valid state license, current National Board of Respiratory Care Credentials
- Familiarity with equipment and services provided in the home healthcare setting, or other experience in patient care
2
Skills For Healthcare IT Integration Specialist Resume
- Experience in customer service or claims with exposure to problem resolution Required
- A solid opportunity to learn and advance
- Tag orders within Outlook and ensure they are completed prior to strict cut off times
- Communicate with End Users IT and Clinical users in a proficient and effective way
- Analyze metrics and reports to determine effectiveness of campaign activities
- Simulation tools/experience desired
- Some specific Healthcare Digital Modality experience
- Valid state licenses
3
Skills For Product Clinical Specialist Women Healthcare & RAD Resume
- Outstanding writing ability, in a variety of channels, formats and styles
- Communicating assessments and updates on the patients’ Plan of Care (“POC”) with members of the healthcare team and referring physicians
- Maintaining a safe and clean work environment by complying with all applicable rules, regulations and procedures for safety management and infection control
- Working knowledge of third party billing guidelines
- Working knowledge of the enterprise software and/or consulting industry
4
Skills For Dietitian Consultant / Healthcare Specialist Resume
- Willing to travel extensively (four to five days a week, including weekends)
- Understanding of customer’s business processes
- Understanding of the Healthcare IT business and particularly Radiology workflow, technology and requirements
- Performing pulmonary function tests and cardiopulmonary stress tests to assist in the diagnosis and treatment of patients
- Scheduling patients’ appointments for diagnostic and respiratory care services
- Accepting directives and compliance with all company policies and procedures
- Willing to travel up to 60% based on HKS and client needs
- Educating patients on disease prevention, lung health and medication compliance
- Supports reporting needs of the case management team as needed by preparing quality documentation/reports and summarizing information and trends
5
Skills For Healthcare Digital Product & Solution Specialist Resume
- Successful history of developing and executing marketing programs and campaigns
- Flexibility in adapting to changing business requirements
- Basic working knowledge of health information systems (i.e. EMR, Patient Accounting Systems, Claim Scrubbers etc.)
- Capable of selling and delivering client engagements
- Establish brand positioning and core messaging to differentiate our products and services in the marketplace
6
Skills For Healthcare IT Sales Specialist Resume
- Align closely with our sales team and enable them with marketing assets, tools, and resources to help create new opportunities and grow existing business
- +45 WPM (Testing required)
- 10,000+ keystrokes per hour (Testing Required
- A burning desire to continuously learn and follow the industry development
- Responsible for actively supporting the administration of coordinated care to ensure that each patient receives high quality services
7
Skills For Admin Specialist Assoc Healthcare Resume
- Actively work with the departments to ensure all documentation related to a patient record is maintained including authorizations and patient reports
- Develop integrated marketing & commercial plan to role out new solutions & products in the region
- Place orders using SAP system, Triage and Medline.com
- Develop and lead small and mid-size segment B2B and B2B2C marketing strategies that support customer journey and corporate strategies and goals
- Study customer personas and practice pragmatic marketing strategies
- Craft marketing and sales content and provide creative direction to internal and external vendors
8
Skills For Healthcare Marketing Specialist Resume
- Support all aspects of the marketing mix: collateral, a digital, social and web strategy, and presentation materials
- Coordinate the delivery of customer training with the Services Team
- Answer a wide range of questions concerning software and clinical applications
- Strategic development and tactical execution of healthcare marketing plans
- LEED AP required within 6 months of hire
- Provide behind-the-scenes support to track the administration and documentation of services through the service-cycle of the patient, beginning with the referral for treatment and continuing through discharge from services
- Responsible for ensuring an accurate patient record at all times in collaboration with other the departments and the providers
9
Skills For Clinical Affairs Specialist Oral Healthcare Resume
- Play a key role in ensuring various patient reports are tracked systematically through different levels of review and delivered to the funding source in a timely manner to ensure authorization/re-authorization of services per client
- Continuously monitor patient records to ensure accuracy and completeness of data
- Responsible for escalating any discrepancies within the patient record and/or any delays in receiving reports/authorizations to supervisor and/or other departments as needed
- Ensure Patient Health Information (PHI) is secured under the HIPAA guidelines and requirements
- Ensure information from creation to consumption adheres to Information Security guidelines
- Ensure information is dealt with in the strictest of confidence and discretion
- Use appropriate channels for both internal and external communication
10
Skills For Healthcare Acct Specialist, Senior Resume
- Administering clinical care including aerosol medications, breathing exercises, dyspnea management, therapeutic exercises, psychosocial assessment/management, work simplification strategies and assistive technologies
- Documenting accurate and complete clinical information in the patient’s medical record and billing documents
- Accurately completing billing records for diagnostic and respiratory care procedures
- Accountable for cost containment and indemnity management on high risk claim files
- Manage responsibly an overall authority up to $750,000
List of Typical Responsibilities For a Healthcare Specialist Resume
1
Responsibilities For Healthcare Sustainability Specialist Resume
- Interpersonal and communication skills, professional disposition and demeanor
- Experience in the healthcare industry
- Professional or educational experience with Access or similar a database
- Previous telephone experience within a customer service role
- Claims / data entry experience
2
Responsibilities For Healthcare IT Integration Specialist Resume
- Experience in communications development implementation and oversight. Required
- Proficiency in gathering and articulating clear requirements for data and analytics needs
- Travel 50%-80% of the time, including overnight stays
- Expedite orders when requested
- Equipment set-ups in a timely and professional manner
- Work closely with client teams to define, manage and deliver the project scope
3
Responsibilities For Product Clinical Specialist Women Healthcare & RAD Resume
- Lead discussions with client’s administrative and clinical staff to deliver projects
- Responsible for quality control of project documentation
- Maintain current knowledge of healthcare trends and their impact on our clients and HKS services offered
- Participate in healthcare strategy, operations and design research
- Create product awareness and lead generation campaigns
- Collaborate across lines of business and functional areas; such as sales, account management and compliance
- Support trade show activity
4
Responsibilities For Dietitian Consultant / Healthcare Specialist Resume
- Advanced knowledge on the Healthcare Digital clinical workflow
- Service sales acumen and ability to promote Healthcare Digital service value proposition
- Assist in audits and data quality improvement initiative
- Collaborate with subject matter experts across Perficient to develop thought leadership content including writing client success stories, guides, webinars, website content, and blog content
- Identify new ways to increase lead generation/pipeline opportunities
- Develop key relationships with industry/market thought leaders, organizations, and institutions to drive brand awareness
5
Responsibilities For Healthcare Digital Product & Solution Specialist Resume
- Manage and oversee healthcare events and tradeshows
- Manage a portfolio of provider engagement marketing campaigns by bringing together a cross-functional team of strategists, data analysts, channel owners, and other partners
- Work closely with data teams throughout the organization to develop campaign targeting, lists and insights
- Develop data-driven engagement strategies as the result of analysis based on existing audience characteristics, campaign performance, and knowledge gathered from analytics and research
- Build strong working relationships with business stakeholders in a matrixed environment, actively participating with teams across UnitedHealth Group’s businesses
6
Responsibilities For Healthcare IT Sales Specialist Resume
- Identify, analyze, evaluate, and prioritize business opportunities using historical campaign performance, analytics, and competitive intelligence
- Existing connectivity with Healthcare focused and generalist clients (Traders, PM’s & Analysts)
- Performs equipment setups in a timely and professional manner
- Intermediate knowledge of ICD9, CPT, HCPCS and NCCI
- Knowledge of how to read and interpret contract language
- Projects credibility and accountability
- Proficiency with MS Excel - filter, sort, and navigate through spreadsheets
- Team oriented, motivated self-starter with relationship building skills; demonstrated ability to work well with individuals across multiple cross-functional teams to drive results
7
Responsibilities For Admin Specialist Assoc Healthcare Resume
- Proficiency with Microsoft Office, SharePoint and other relevant programs
- Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and internet/intranet
- Proficiency with Microsoft Excel (filter, sort, and navigate through spreadsheets)
- Current certification of CRT and RRT in applicable states
- Solid knowledge and ability to follow applicable policies and procedures of the Safety & Regulatory Manual regarding General Safety, OSHA, DOT, FDA, and Emergency Planning
- Schedule flexibility to work on evenings and weekends as scheduled basis
- Solid knowledge and ability to follow applicable policies and procedures of the Safety & Regulatory rules regarding General Safety, OSHA, DOT, FDA, and Emergency Planning
8
Responsibilities For Healthcare Marketing Specialist Resume
- In Marketing, Marketing Agency, Financial, or Health Services
- Provide customer service by responding to and documenting telephone and/or written inquiries
- Work on an independent basis with minimal supervision
- At least one Epic analytics certification required
- Certification as developer for an enterprise analytics software solution required
9
Responsibilities For Clinical Affairs Specialist Oral Healthcare Resume
- Thrive in a fast-paced, time-sensitive environment
- Process complex and routine medical, dental, hospital and/or disability claim
- Occasional work outside of normal work hours (i.e. weekends/extended hours) based on business needs
- Agile project/account management
- Knowledge of key industry cases
- Licensed to practice respiratory therapy by the state board of professional regulation for work site
- Though not required, certification and/or registration as a Pulmonary Function Technologist (“CPFT/RPFT”) by the NBRC would be an asset
10
Responsibilities For Healthcare Acct Specialist, Senior Resume
- Little to no weekend work
- Little to no second or third shift
- Less stress, more time for family and yourself, and more control over your life
- Less stress, more time for family and yourself, and more control over your work/life
- Portable Oxygen Concentrator use
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