Health Information Resume Sample

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Rolando Pouros
2410 Willms Corner,  Los Angeles, CA
+1 (555) 809 2904

Work Experience

Health Information Manager
05/2017 - PRESENT
San Francisco, CA
  • Have obtained one of the following formal qualifications
  • Assist with developing policies and procedures for Health Information Management units
  • Review and compare coded data versus account charges to verify accuracy of charges
  • Assure that all relevant medical documentation is included in patients' medical records, and tactfully and persistently seek clarification, correction or completion of medical records or charts from responsible physicians, nurses, laboratories and other clinical staff
  • Abstract and code the most difficult inpatient cases, such as complex invasive surgical procedures, difficult disease categories and/or trauma, and cases involving multiple body systems and co-morbidities
  • Utilize International Classification of Diseases, 9th and 10th Ed. (ICD-9-CM and PCS), Health Care Common Procedural Coding System/Current Procedural Terminology (CPT/HCPCS) nomenclature, Ambulatory Payment Classifications (APCs)
  • Accurately select principal diagnosis, sequence diagnoses and procedures and demonstrate significant knowledge of co-morbidities and other factors affecting the assignment of correct Diagnosis Related Groups (DRGs) to patients' records
  • Provide guidance and direction to Health Information personnel engaged in coding to ensure adherence to ICD-9-CM Official Coding Guidelines, American Hospital Association (AHA) Coding Clinic and Medical Association (AMA)
Health Information Analyst
12/2010 - 03/2017
Boston, MA
  • Performs document imaging tasks, including preparation, scanning, quality check, validation and maintenance of equipment
  • Ensures that quality of scanned images and turnaround times are meeting established standards at all times
  • Responds to health records requests pertaining to treatment, payment or operations in accordance with federal and state regulations
  • Assists in development and implementation of improved workflow processes. Suggests ways to continually improve quality, pro­ductivity, expenses, and work processes
  • Keeps equipment operational by following established procedures and training others to do the same
  • Responds quickly and positively to requests, suggestions and needs while exhibiting a professional manner
  • Spends majority of work time utilizing a computer, monitor, and keyboard
  • Works with interruptions and perform detailed tasks
  • Distributes reports to providers as needed
Health Information Assistant
02/2004 - 06/2010
Los Angeles, CA
  • Abstract error reports from state and federal agencies as required
  • Enter coded medical data into a computerized electronic health information system and select diagnoses and procedures codes from designated computer-based coding systems
  • Integrate delivered system with deployment, training, and sustainment services
  • Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization
  • Manages staff relations including performance management, staff satisfaction and conflict management
  • Performs and oversees scheduling, recruitment, and payroll
  • Supports special projects and business analysis as requested
  • Work with vendor and other sources of information to find solutions to a user’s question or problem as needed
  • Supports Hoag’s Project Management Methodology (PMM) for a variety of projects including, but not limited to, new application deployments (Commercial, Off-The-Shelf (COTS) and custom), process improvement, application and technical upgrades, and feature/function enhancements


American Sentinel University
1999 - 2004
Bachelor's Degree in Health Informatics

Professional Skills

  • Demonstrated strong interpersonal and problem solving skills
  • Excellent interpersonal skills necessary to communicate with departments, employees, physicians and managers
  • Computer skills with experience in various software applications
  • Excellent written and oral communication skills, including grammar, punctuation, and style, in order to provide quality feedback to the transcriptionists
  • Strong problem-solving and analytical skills in order to recognize, investigate and resolve errors
  • Strong computer skills, including familiarity with Windows, Excel, and Access
  • Strong presentation and facilitation skills including development and delivery of Microsoft PowerPoint presentations

How to write Health Information Resume

Health Information role is responsible for computer, customer, basic, health, interpersonal, software, training, powerpoint, integration, database.
To write great resume for health information job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Health Information Resume

The section contact information is important in your health information resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Health Information Resume

The section work experience is an essential part of your health information resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous health information responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular health information position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Health Information resume experience can include:

  • Good mathematical skills including calculations and statistics
  • Demonstrates initiative by continuous expansion of knowledge and skills
  • Demonstrated customer service and communication skills required
  • Demonstrate initiative by continuous expansion of knowledge and skills
  • Computer skills, including accessing and retrieving computerized data
  • Translates technical information to language/literacy level of each customer and uses active listening skills to verify understanding

Education on a Health Information Resume

Make sure to make education a priority on your health information resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your health information experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Health Information Resume

When listing skills on your health information resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical health information skills:

  • Good organizational skills, including planning, time management, and meeting deadlines
  • Strong organizational, analytical, multi-tasking, documentation, presentation, and problem solving skills
  • Demonstrated leadership skills and ability to provide education and support to staff
  • Highly self motivated and directed and able to effectively prioritize and execute on tasks
  • Demonstrated organization and memorization skills with the ability to focus on details
  • Demonstrated ability to communicate effectively, follow instructions, and function as part of a team

List of Typical Experience For a Health Information Resume


Experience For Health Information Analyst Resume

  • Assesses the information needs of each caller by using active listening/interviewing skills
  • Computer skills, including EHR principles and Microsoft Office suite of products
  • Experience in analysis and reporting; or any combination of education and experience, which would provide an equivalent background
  • Basic typing skills, required
  • Work effectively and harmoniously with others
  • One year experience in an HIM department or clerical experience in a hospital or have completed or be enrolled in HIM courses
  • Intermediate computer skills and proficiency in MS Word, Excel, Outlook, PowerPoint (or similar office/presentation programs) required
  • Assists in identifying and prioritizing cancer information resource needs

Experience For Health Information Tech Resume

  • Experience using MS SQL Server Reporting Services
  • Participates actively in all required continuing education requirements and demonstrates mastery and retention of content
  • Experience with medical management reporting
  • Related experience in analysis and reporting
  • Excellent knowledge and understanding of data warehouse, data structures, and data flows is required
  • Experience using UMHHC EHR and administrative systems is desired
  • Timely and accurately complete Quality Control and Validation for each documents scanned, referring to Document List to determine document type
  • Uses experience and resource knowledge to proactively help colleagues respond to difficult inquiries

Experience For Health Information Clerk Resume

  • Develops tools and analyses to help demonstrate the value of clinical programs
  • Provides business expertise regarding the appropriate use of data elements and cooperates with reporting personnel from other areas
  • Provide healthcare analysis and demonstrate program value, leveraging appropriate client information
  • Experience with HTML, SAS EG,Control, and Windows Scheduler
  • Experience with Anthem enterprise data warehouse
  • Related statistics/data analysis experience
  • Routing correspondence, e.g. physician’s orders to physician for review and signature
  • Training: On the job training provided, as appropriate
  • Assisting with auditing of the medical record

Experience For Health Information Coordinator Resume

  • Prolonged standing or sitting, frequent bending, reaching and stooping
  • Identify, with manager and director, gaps related to new employee and continuing education training and assists in implementing training
  • Maintains the facility’s medical record to include retrieval, tracking, printing, scanning, and filing in accordance with established guidelines
  • Verbal and hearing ability required interacting with patients and employees. Numerical ability required maintaining records and operating computer
  • Develop and support report automation using Control M scheduling in a DAAS environment using SQL and HTML coding
  • Works closely with Patient Care Coordinator and Medical Directors in creating, processing and tracking of orders, CTI’s and Face to Face visits

Experience For Health Information Manager Resume

  • Reviews the pending coding work list to identify records still needing completion
  • Assesses continuing education needs for all staff and recommends individual and group training plans
  • Perform medical record release tracking entry in the billing system or MiChart Release of Information application
  • Conduct requirements gathering for HIS integration framework design and composition with the focus on users’ requirements for reporting, analysis and use
  • Use initiative and discretion in obtaining and dispatching confidential information

Experience For Health Information Consult Senior Resume

  • Investigate general office procedural or filing problems and develop and implement a strategy for resolution such as conducting advanced searches for records
  • Knowledge and understanding of data warehouse data structures and data flows and standard Business Information tools and programming/query languages
  • Type proficiently using word processing software
  • Prep charts for scanning according to procedure
  • Proficiency in referencing and researching
  • Some programming exposure with Java, XML, or scripting languages

Experience For Health Information Assistant Resume

  • Collaborate with the data warehouse analysts in establishing business rules and monitoring adherence for solution value reports
  • Computer software and a working knowledge of data entry
  • Current JCAHO/Title 22 compliance requirements regarding medical records standards
  • State and federal laws pertaining to confidential, privacy and security of patient information and the requirements for release of patient information
  • Current version of medical coding structures

Experience For Health Information Consultant Senior Resume

  • Modern standard office machines including computers, scanners, fax, copier, calculator and typewriters
  • Follow set standards accurately in checking complex data in records for completeness and internal consistency
  • Health Savings Accounts or Flexible Spending Accounts
  • Assists in the recruitment and hiring of program staff. Writes and conducts performance evaluations
  • Participates fully in all customer service data collection and management processes, using standard or customized software with proficiency and accuracy
  • Renders timely, accurate call and e-mail follow-up to all consumers, consistently meeting program standards
  • Verifies that caller understands the information provided and ensures caller satisfaction before terminating call

Experience For Health Information Supervisor Resume

  • Serves as one of the frontline contact center knowledge resources, providing assistance and expertise to help staff respond to customer inquiries
  • Identifies and completes appropriate leadership training classes
  • Contributes to creative problem-solving; evaluates progress, identifies/ reports obstacles/barriers and recommends appropriate solutions
  • Complies with Hospital’s policies and procedures, including Human Resources, Infection Control, and Employee Health policies and programs
  • Involve self in the education of other disciplines regarding the department’s regulations
  • Comply with the hospital’s policies and procedures, including human resources, infection control, and employee health policies and programs
  • Organize and coordinate E H R Projects and Teams for the purpose of a center’s training and electronic records conversion
  • Communicate with unit leadership regarding process and procedures
  • Assist with development, revision and maintenance of unit training materials and policies and procedures

Experience For Health Information Abstracter Resume

  • Participate in departmental/unit activities including, but not limited to, staff meetings and inservices
  • Perform a variety of clerical work involving independent judgment
  • Act as Business Partner point of contact for everything product related (bridge between technology/business)
  • General supervision is received from the Administrative Manager of Compliance and Auditing
  • Six months exposure to ICD coding methodologies

List of Typical Skills For a Health Information Resume


Skills For Health Information Analyst Resume

  • High level of interpersonal skills to effectively communicate with all levels of hospital personnel, physicians and external contacts
  • Proven history of successful customer service skills
  • Demonstrates the initiative and ability to work independently and prioritize tasks
  • Experience in data analysis and reporting experience
  • Six months of medical record or transcription department experience or one year of work experience in an office setting, preferably health-care related
  • Three years related medical records experience including one year as a Health Information Technician or equivalent experience
  • Basic typing/keyboard/computer skills

Skills For Health Information Tech Resume

  • Basic computer experience and demonstrated proficiency in word processing application(s) and spreadsheets
  • Communicate effectively in both oral and written form to a widely diverse audience
  • Experience with an EMR (EPIC experience desired)
  • Demonstrated ability to problem-solve and provide effective resolution
  • Tableau skills required
  • Consulting experience in all aspects of HIM Management
  • Provide excellent customer service including answering questions relating to all SHS departments daily operations and services
  • Participates in and demonstrate an understanding of the Michigan Quality System/Continuous Quality Improvement and applies Lean Thinking concepts in daily work

Skills For Health Information Clerk Resume

  • Performs reanalysis on all incomplete records to ensure delinquencies have been addressed appropriately prior to record being finalized into HPF
  • Health care setting or hospital experience highly desired
  • Prioritize and verify the legitimacy of incoming subpoenas, court orders and search warrants for medical records
  • Demonstrate an understanding of University, departmental, and unit policies and procedures and seek clarification as needed
  • Demonstrated ability to work independently and as a member of a team and to foster a positive work environment
  • Organize and prioritize requests for medical records, and route medical records appropriately based on patients time of exam
  • Organize and prioritize requests for medical records, and route medical records appropriately based on the patient's time of exam

Skills For Health Information Coordinator Resume

  • Assists in the development and implimentation of systems to assess, analyze, and improve health information processes and outcomes in a cost effective manner
  • 6months - 1yr acute care or clinical medical record experience, knowledge of the electronic medical record system
  • Extensive knowledge and 1-3 years advanced experience with Excel and other Microsoft office products is required
  • Experience in the use of an EHR
  • Considerable experience with Windows computer environment and proficiency with MS Office is necessary
  • Previous similar hospital experience
  • Medical Records experience required

Skills For Health Information Manager Resume

  • Perform Power Chart validation on charts scanned to verify accuracy of charts scanned in Power Chart
  • Experience in a health information team setting or related team setting
  • Experience with billing and diagnosis coding functions
  • A strong interest in continuous learning and the ability to grow professionally, displaying self-directed characteristics and personal intuitiveness
  • Experience in MS Excel including formulas, pivots, charts, graphs, etc
  • Experience in SQL in an academic or professional environment using SQL Server Management Studio IDE

Skills For Health Information Consult Senior Resume

  • Experience using Tableau
  • Experience with advanced computer applications (i.e. electronic medical record, electronic appointment scheduling)
  • Experience using an electronic health record application
  • Two years experience in a Health Information Management Department, preferably in an acute-care setting
  • Experience required with DRG reimbursement, discharge processing and automated systems
  • Experience in the medical field, including HIM proficiency & expertise

Skills For Health Information Assistant Resume

  • Experience handling multiple telephone calls
  • Experience in a supervisory capacity in a healthcare setting
  • Experience conducting interviews with key stakeholders to understand and document the current business process
  • Experience facilitating Joint Application Design sessions
  • Experience defining future state business process
  • Administrative experience in an office setting, preferably in healthcare services, healthcare technology or related field
  • Experience developing Tableau reports required
  • Previous experience with computer systems EHR information systems

Skills For Health Information Consultant Senior Resume

  • Experience or coursework in computer applications, confidentiality/legal guidelines, and medical terminology
  • Experience in the medical environment
  • Experience with Microsoft Office products or equivalent data capture software
  • Experience in compliance review or release of information
  • Operate computer, multiple software applications, transcription equipment, and other office equipment necessary
  • Demonstrated ability to communicate with physicians, other providers and customers in order to provide exemplary customer service is required

Skills For Health Information Supervisor Resume

  • Previous quality assurance experience with and without audio dictation files
  • Experience with the use of browsers (i.e. Internet Explorer) to access medical reference materials
  • Assists in the development and implementation of systems to assess, analyze, and improve health information processes and outcomes in a cost effective manner
  • Demonstrate a commitment to customer service
  • 3-5 of applicable experience in Health Information Systems

Skills For Health Information Abstracter Resume

  • At least three years' experience in SQL required
  • Demonstrate DaVita’s core values in all aspects of your role
  • Experience in quality management and education
  • Conduct audits to assess if corrective actions taken to prevent future payment denials are being followed and effective
  • Answering phones and delivering messages in a timely manner
  • Scanning and indexing of medical record

List of Typical Responsibilities For a Health Information Resume


Responsibilities For Health Information Analyst Resume

  • Participate in and demonstrate an understanding of UMHS Continuous Quality Improvement
  • Related experience in analysis and reporting
  • Prioritize and responds to external medical record requests to meet all time requirements
  • Excellent clerical perception in order to spot detail and avoid errors
  • Proficiency in Microsoft Office 365: Word, Excel, PowerPoint, Access, Sharepoint, and Outlook, as well as experience in multiple billing platforms
  • Participating member of Medical Record Committee, Facility Management Team, and Ad Hoc Committees
  • Assist in the process of selecting, hiring, training, coaching and motivating new and existing HIS employees
  • “Receives in” and “signs out” charts in the chart tracking System according to established tracking methods
  • Correctly files numerous patient charts in storage areas, according to established filing system and in compliance with regulations

Responsibilities For Health Information Tech Resume

  • Assists schedulers with clarifying scripts for patients who present with difficulty at the time of scheduling
  • Continuously coaches and develops team through performance monitoring, providing continuous and timely feedback
  • Assists in training of askMDAnderson staff, ensuring competency in all information and services related to askMDAnderson
  • Maintains computerized logging and tracking systems, such as release of information requests
  • Receives and sorts medical records and individual reports from various UMMS ancillary departments, clinics or other sources into the appropriate sorting order
  • Participate in user testing of software as needed and provide feedback to supervisor/manager
  • Communicate with referring physician offices, management and fellow co-workers
  • Reviews the physicians statement on death certificates to insure it is acceptable for filing by the Health Department

Responsibilities For Health Information Clerk Resume

  • Assists families with questions about death or autopsy reports to contact attending physicians
  • Files loose paper work according to departmental medical records procedures and organization requirements
  • Prepares Operating Room lists and prints films for surgery
  • Hangs, takes down and re-files hard films from mammogram reading board
  • Monitors dictation, transcription, and image management system and makes calls for service according to departmental procedures

Responsibilities For Health Information Coordinator Resume

  • Generates work-lists for physicians for the purpose of dictating requisitions and conferences
  • Assembles medical records into proper order and sections according to departmental instruction or procedures
  • Knowledge and understanding of data warehouse data structures and data flows and standard
  • Business Information tools and programming/query languages
  • Scan charts using scanner

Responsibilities For Health Information Manager Resume

  • Obtain records from other hospitals and faxes records when requested according to HIM procedure
  • Knowledge and understanding of clinical processes and healthcare operations
  • Knowledge of Hospital, JCAHO, state charting requirements
  • Understand diverse accents, dialects and varying dictation styles
  • Proficiency with various computer programs including Windows, Microsoft Office and Outlook
  • Knowledge of formatting of reports for all work types and specialties

Responsibilities For Health Information Consult Senior Resume

  • An understanding of automated medical systems
  • Knowledge of MS Office applications including Word and Excel, and the ability to learn section specific software required
  • A Washington State Drivers License with an acceptable driving record
  • Print records using active Operational and Clinical Applications
  • Communicate with requestors and facilities using telephone and email
  • Maintain accurate documentation and tracking of requests and meet standards in a timely fashion
  • Adhere to 50-State Statutes regarding Next of Kin and Turnaround time as well as Federal HIPAA law for Authorization Elements/Clause Requirements
  • Perform mail merge using MS Word

Responsibilities For Health Information Assistant Resume

  • Embrace the DaVita culture by actively participating in village and neighborhood initiatives
  • Recalls charts as needed for coding and/or review.Runs predefined HDM reports on request
  • Basic medical terminology and standard abbreviations used in a medical setting
  • Basic computer navigation and troubleshooting functions
  • We are resourceful in overcoming obstacles
  • Performs strategic data analysis and research to support business needs. Develops detailed understanding of relevant business processes, goals and strategy
  • Performs strategic data analysis (data mining) and research as appropriate to support business needs (e.g., disease management, ROI, etc.)

Responsibilities For Health Information Consultant Senior Resume

  • Clean, well lit with central heat and air conditioning
  • Drive to meet/exceed KPI’s
  • Understands the complexities of internal processes and our customers’ needs
  • Manages all health information management / medical record functions for acute care, emergency department and outpatient’s compliance with applicable laws and regulations
  • Participates in the Rogers Improvement System program by gaining understanding of the process, apply the model to your department’s activities, and educates and involves self in Hospital and Health Information department’s Rogers Improvement System plans
  • Facilitate medical record compliance by utilizing and updating various systems, including the Deficiency Monitoring System (DMS Web) to collect and reconcile deficiency reporting
  • Works under fast-paced circumstances to meet deadlines
  • Reports unit-specific statistics as defined by management

Responsibilities For Health Information Supervisor Resume

  • Assures compliance with safety programs
  • Certify the accuracy of medical record information for legal verification
  • Verify and scan Authorization to View forms into the patient’s medical record and notify the requester they are or are not authorized to view the medical record
  • Provide operational support for revocation of Family and Friends, Photography Consent, and other forms and provide confirmation to the patient
  • Provide a quiet, secure, and confidential environment for review of records

Responsibilities For Health Information Abstracter Resume

  • Query all systems or necessary service areas to complete the medical record request
  • Work with providers, clinicians, and other UMHS staff to ensure that documentation necessary to support appropriate billing is in the record and available to auditing staff for review
  • Work under fast-paced circumstances to meet deadlines
  • Report unit-specific statistics as defined by management
  • Comply with regulatory, legal, and accreditation requirements and seek clarification if needed
  • Assure compliance with safety programs
  • Complete patient demographic on disability forms and family leave forms. Complete information on Death Certificates. Forward all forms to
  • Searches the Master Patient Index to obtain the patient’s medical record number for all documents that lack a Medical Record Number (MRN)

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