Global Markets Operations Resume Sample

4.5
15 votes
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Rita Pacocha
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Work Experience


VP BIA Global Markets Operations
03/2016 - PRESENT
Phoenix, AZ
  • Tracking settlement details and resolving settlement issues with client and front office in advance of value date
  • Verification and maintenance of Static Data (add / change information specific to account settlement instructions to ensure processing systems have correct settlement data and where applicable, compares e-commerce platform SSI data (FXALL, MISYS, Bloomberg) to instructions on Operations systems)
  • Direct interaction with external clients and the business line to resolve trade and settlement issues
  • Good command in written and oral English
  • Answering and resolving Trader’s queries on timely and efficient manner
  • Ensuring the monthly P&L’s are consistent with the final end of month general ledger P&L
  • P&L Control, Financial Control or Credit Middle Office environment required
  • Daily P&L production experience
Global Markets Operations
06/2011 - 01/2016
Detroit, MI
  • Good academic background an advantage
  • Good knowledge of financial markets with emphasis on Fixed Income. CDS, CDX, CDO, Tranches, and overall credit knowledge advantageous
  • Strong Excel/PC /Systems
  • Attention to detail and accuracy imperative
  • Controls of the availability, quality and exhaustiveness of internal reconciliations data
  • Follow-up of MO Vs BO discrepancies
  • Participate to global projects related to MO or P&L processes improvements
  • Participate to local projects related to systems migrations
  • Balance monitoring and cash forecast management
Global Markets Operations Initiatives Analyst
07/2005 - 04/2011
Los Angeles, CA
  • Cash transfers to ensure adequate funding for settlement
  • Short & long balance justifications on a daily basis
  • Interest & bank account charges processing & management
  • Identification and follow-up of operational and IT issues related to the activity
  • Investigations and reporting on ITO demands
  • Alerts and escalations to the management
  • Support Operations with the periodic review of Key Risk Indicator thresholds (dbScore), ensuring the correct calibration of risk is achieved

Education


Strayer University - Manassas Campus
2001 - 2005
Bachelor's Degree in Business

Professional Skills


  • Act as mentor and coach to less experienced team members. Motivate others to develop their skills and provide guidance to AVPs during audit assignments
  • Assisting the Front Office to manage trades throughout their life-cycle
  • Daily monitoring and adjustment of Funding, Clearing & Custody Cash Accounts
  • Liaise with Front Office daily including confirming and marking positions
  • Lead discussions with clients regarding audit issues, consulting with the Director where necessary
  • Knowledge of Middle Office & Back Office processing (trade capture, settlement, confirmation, life cycle management, asset servicing)
  • Participation of training and coaching for new joiners

How to write Global Markets Operations Resume

Global Markets Operations role is responsible for reporting, telephony, trading, accounting, security, training, credit, events, automation, excel.
To write great resume for global markets operations job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Global Markets Operations Resume

The section contact information is important in your global markets operations resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Global Markets Operations Resume

The section work experience is an essential part of your global markets operations resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous global markets operations responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular global markets operations position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Global Markets Operations resume experience can include:

  • Approve all Operational Incidents raised in Service Now, ensure adherence to the Incident Reporting Protocol and work with the Incident Owner to approve the ‘Problem’ in Service now, validating the management action plans and approvals in Service Now
  • Act as the “ORM” role in dbTrack for all ‘Important’ rated Self-Identified Issues, working with the issue owners to validate the ‘Risk Statement’, ‘Management Action’ and proposed closure timelines
  • Prioritise multiple tasks and manage under pressure
  • Designing, implementing, and monitoring of new initiatives, systems, and services
  • Be Brilliant: Leading edge assurance; Leading edge people; Leading edge thinking
  • Daily liaison with Trading & Sales to investigate and resolve intraday booking & client queries

Education on a Global Markets Operations Resume

Make sure to make education a priority on your global markets operations resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your global markets operations experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Global Markets Operations Resume

When listing skills on your global markets operations resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical global markets operations skills:

  • Strong communication, interpersonal skills and team player
  • Strong Excel , VBA and PowerPoint skills
  • Strong Control/operational risk management experience with an exposure to control practices
  • Ability / Skills
  • Build and maintain strong relationship with business partners across the Bank (CB&S, GT, Finance, Risk, Operations) on behalf of CB&S Operations
  • Strong knowledge of Exotic Derivatives

List of Typical Skills For a Global Markets Operations Resume

1

Skills For Coo-global Markets Operations Resume

  • Apply problem solving and investigative techniques to trade booking / flow issues
  • Build independent and respected relationships with clients on each audit and develop on-going relationships with key clients
  • Business requirement documentation, user testing and coordination with global IT and TS teams to deliver GED book of work
  • Oversight, escalation and point of contact for processing teams in Pune/ DKS
  • Input into Regulatory projects – requirements, testing and production
  • Development of CCA reporting and analysis for Exotics
  • Proposition of new developments or improvement in the existing chain in order to secure the processes and reduce the operational risk
  • Formalization of team procedures and operating guides
2

Skills For Global Markets Operations Initiatives Analyst Resume

  • Formalization of on-boarding materials
  • Trade capture for Loans Total Return Swap (LTRS) trading desk
  • Amend & reconcile loan and TRS positions between trade and settlement date supporting our clients and settlement team
  • Schedule and participate in operations onboarding calls with clients
  • Rigorous, well-organize with a structured and logical approach
  • Provide guidance and support others’ development, including constructive feedback and evaluation to team members for audit assignments and support Directors in their assessment of Assistant Vice Presidents
  • Building and maintaining strong relationships with internal and external partners, including front and middle office business partners, various operations teams, and external clients, custodians and depositories
  • Be Impactful: In the business; In the community and In the profession
3

Skills For VP BIA Global Markets Operations Resume

  • Be Agile: Be independent, a respected voice, innovative and efficient
  • Knowledge of Global Markets Operations
  • Able to build relationships, credibility, and collaborate at many levels
  • Prime Brokerage, Custody, Institutional FICC, and Equity
  • Collect, maintain, and develop relevant metric details for in scope efforts
  • Responsible for medium - large projects for an operations department, product, or business unit
4

Skills For P&L Analyst, Global Markets Operations Resume

  • Develop clear, concise solutions through coordination with various groups within Tech, Ops, and Business
  • Support dbTrack Issue Owners with the ‘Risk Deferral Process’ for “F2” (Important) rated issues
  • Demonstrable adherence to the Bank’s Values and Beliefs
  • Embrace change and transformation to move towards the new Control approach
  • Remain objective and to independently raise areas of operational risk exposure, while maintaining an effective working relationship with the line and other areas within DB
  • Strong ability to identify process deficiencies, suggest improvements and implement where feasible
5

Skills For Global Markets Operations Project Analyst Resume

  • Be open minded, share information, transfer knowledge and expertise to team members
  • Timely and accurate trade capture within the Equity Derivatives system
  • Project work to drive forward strategies and productivity initiatives
  • Development and standardisation of Exotics trade capture process in the Global model
  • Identification and follow-up of operational and IT issuesrelated to the activity
6

Skills For Global Markets Operations Income & Taxes Resume

  • Process improvements and IT enhancements
  • Contribution to projects lead related to the efficiency of the processes and systems
  • Contribution to the team development
  • Active participation in management and department staffmeetings
  • Review and remediate breaks and other exceptions on daily control reports
  • Face external client operations staff as a point of contact for client issues
7

Skills For Credit P&L Analyst, Global Markets Operations Resume

  • Participate in ad hoc initiatives as they occur (e.g. regulatory changes, market initiatives, new business, operational improvements, UAT - User Acceptance Testing)
  • Exception identification, tracking, reporting and escalation
  • Manage corporate actions/credit events for TRS and Secondary Loans Trading desk
  • Monitor collateral / addressing margin discrepancies
  • Perform confirmation of set up requests using telephony or email
  • Identify and implement opportunities for process re-engineering and automation
8

Skills For Global Markets Operations COO Resume

  • Regular direct interactions with Customers, Middle Office, PM/RM teams, Client Services,
  • Sales, Risk Management, and other internal business partners
  • Daily independent workload management through a dedicated email box, which receives regular work packages for completion
  • Review various documents for completion, including but not limited to, Terms and conditions T&C’s, FX agreements, trading mandates, and internal risk compliance documents
  • Knowledge of operational risk management (Compliance, Audit, security policies)
  • Knowledge of Global Markets Operations core FX systems (WallStreet Systems, Calypso, OIM, Opentext
  • Developing deep product and operational knowledge in the firm’s policies and procedures; processing and settling transactions to the highest quality standards; researching and resolving problems within the line of business; exploring methods to enhance processes, further reduce risks, and boost client satisfaction; and effectively collaborating cross-team with exposure to diverse product

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