Fraud Prevention Analyst Resume Sample
Anibal Grady
356 Schneider Crossing,
Chicago,
IL
+1 (555) 907 6163
Work Experience
Associate, Fraud Prevention Analyst
01/2018
-
PRESENT
Dallas, TX
- Previous experience in international company, preferably in banking sector
- Product knowledge across asset classes (e.g. Equity Derivatives, Cash, Fixed Income, Rates, FX)
- Review daily alerts in fraud detection systems and recommend appropriate follow-up (e.g. place holds, create a fraud case, completion of an Questionable Activity Report (QAR), terminate the banking relationship, or continue monitoring, etc.)
- Analyze forgery claims and utilize the Uniform Commercial Code to provide a pay/no pay decision
- Interacts with the bank's operation departments in identifying fraud detection/trending issues and makes recommendations for the improvements to policy and procedures, as applicable
- Responds to incoming phone call requests for information from the bank's call center as well as the Financial Crimes Investigation teams
- Responsible for developing policies and procedures and assisting the VP of Fraud Prevention in developing reporting to enhance fraud detection efforts in support of CIT’s fraud prevention initiatives
- Combined 2 years of experience in e-Commerce, experience with Fraud Detection Methods and Analysis, and/or experience using Internet and searches
- Remain flexible in a fast-paced, changing environment and to prioritize goals
Fraud Prevention Analyst
03/2014
-
12/2017
New York, NY
- Highly effective communicator to all levels within the company and with clients; able to clearly articulate the company's value proposition in oral and written communications
- Determine Suspicious Activity
- Identify strengths, weaknesses and opportunities of the team and work with leadership to enhance the program’s function on a day-to-day basis
- Work experience in information technology, fraud, cyber security or information technology related investigations required
- Assists in developing and updating department operation policies, procedures, forms and other documents providing guidance and direction to unit. Recommends changes to unit processes to improve daily function
- Researches, resolves and responds to requests and inquiries from branches, departments and customers
- Prepares and submits Electronic Incident Reports (EIR’s) to Corporate Security for suspicious activity investigation. Maintains information on customers with repeat alert activity. Submits a report of any suspicious activity investigated
Rbg Fraud Prevention Analyst
03/2009
-
11/2013
Los Angeles, CA
- Analyze customer transactions to understand current trends and changing patterns of fraud and compliance violations
- Assist with fraud investigations as appropriate
- Collaborate with other functional areas (Finance, Legal, Compliance, Sales Support, Technology, etc.) as needed
- Serve in all business partner’s needs. Actively serve on internal projects
- Solve customer needs that appear daily. Take measured risks
- Maintain full communication with Manager
- Mastery of English language 90%
Education
University of Phoenix - Metairie Campus
2004 - 2009
Bachelor's Degree in Business
Professional Skills
- Excellent organizational skills and ability to adapt quickly to change
- Strong communication skills and the ability to communicate across teams and with external partners in a professional manner
- Utilize active listening skills in order to take control and resolve
- Pro-actively and effectively communicating with various stakeholders, discussing the root cause of fraud issues, assessing their impact and proposing solutions
- 3 – 5 years’ experience working in banking operations, fraud prevention, investigations and/or operational risk
- Experience in Retail Banking
- Intermittently stoop/bend, twist, crouch, kneel, crawl, climb stairs and ladders, operate foot and hand controls, squeeze, and reach above shoulders
How to write Fraud Prevention Analyst Resume
Fraud Prevention Analyst role is responsible for travel, software, retail, finance, credit, training, database, security, shipping, trading.
To write great resume for fraud prevention analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Fraud Prevention Analyst Resume
The section contact information is important in your fraud prevention analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Fraud Prevention Analyst Resume
The section work experience is an essential part of your fraud prevention analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous fraud prevention analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular fraud prevention analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Fraud Prevention Analyst resume experience can include:
- Intermediate – Advanced Excel skills
- Projects experience, highly desirable
- Underwrite new and reevaluate current merchant accounts to insure financial stability, validity of merchant, and adherence to compliance requirements
- Experience in online transactional fraud prevention, investigations, e-commerce risk analysis, or similar field
- Excellent interpersonal, verbal, and written communication, analytical, strategic
- Experience with stakeholder management with different functions
Education on a Fraud Prevention Analyst Resume
Make sure to make education a priority on your fraud prevention analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your fraud prevention analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Fraud Prevention Analyst Resume
When listing skills on your fraud prevention analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical fraud prevention analyst skills:
- Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume; apply concepts of basic algebra and geometry.
- Strong conceptual ability, both for analytical problem for solving and shaping the technical design of solutions (including new products)
- Participate in an effective, integrated SFR framework environment, including policies, tools, methodologies and training
- To contact account holders or other 3rd parties to attempt to validate transactions
- Experience with Microsoft Suite and email
- Two to four years of experience in fraud risk management activities
List of Typical Experience For a Fraud Prevention Analyst Resume
1
Experience For Associate, Fraud Prevention Analyst Resume
- Four years of SAS experience
- Experience with MS Excel, MS Word, MS PowerPoint and email systems
- Assist Retail Products and the US Treasury with the growing and changing needs of programs
- Implement fraud detection policies and techniques
- Perform in-depth due diligence and registration of new and reevaluate current merchant referring agents and service providers to insure financial stability, validity, reputation and adherence to compliance requirements
- Daily monitoring of merchant transactional and chargeback activity data via multiple internal and external platforms and vendors to detect fraudulent activity and take appropriate action to reduce financial loss exposure to FIS and clients
- Manage reserved funding tools to divert and secure funds for potential future losses
2
Experience For Fraud Prevention Analyst Senior Resume
- Process, manage and adhere to all federal regulatory requirements as they relate to merchant processing such as UCC filings, Tax Levies, Bankruptcy filings, AML/OFAC programs, CFPB/FTC industries of concern, illegal activity and merchant tax reporting (1099K)
- Process, manage and adhere to all payment network regulations and requirements as they relate to merchant processing such as Account Data Compromise Events, large fraud attacks, merchant registrations, PCI Compliance, annual sponsorship audits, compliance violations, transaction laundering, card brand program management, data quality violations
- Process, manage and adhere to processes and procedures to investigate and identify potential fraud or future loss to FIS via DDA/RT changes, address changes, name changes, processing method changes, returned mail, industry specific alerts, media reports, reporting vendors,
- Assist with analysis of fraud databases and report on operational performance
- Collaborate with fraud analysts on special project or requests
3
Experience For Senior Fraud Prevention Analyst Resume
- Receives and reviews multiple daily reports to identify trends of fraud activity
- Analyzes system data to discern patterns of fraudulent order activity
- Verifies legitimacy of transactions through independent research and communications with customers, internal departments, and payment processors
- Submits requests to Information Technology group to generate reports on credit card activity
- Maintains accurate records and files to provide support documentation
- Prepares and completes case sheets for Legal Department and Management to report actions proposed or taken on suspect orders
- Implements and monitors company-wide policies and procedures for the detection and prevention of fraudulent order activity
- Work with a team of card fraud detection analysts to identify card fraud trends, points of compromise, etc
- Accurately and thoroughly document alert comments and all investigative steps, in compliance with department procedures and standards
List of Typical Skills For a Fraud Prevention Analyst Resume
1
Skills For Associate, Fraud Prevention Analyst Resume
- Strong attention to detail and experience in using rigorous and structured approaches to problem solving
- Functional/professional experience
- Using analytical tools (such as SQL and R) to analyse data with the end goal of detecting trends and making recommendations
- Designing and implementing fraud strategies within our decisioning platform
- Understanding of HSBC’s activities, products, processes and systems a positive
- Assist with analyzing overall fraud metrics, identifying and reporting on emerging trends
- Assist in formulating and executing fraud loss strategy for Retail Banking Division
- Capable of reporting; graphing and analyzing in Excel and Power Point
2
Skills For Fraud Prevention Analyst Senior Resume
- Work under pressure while maintaining the quality of work and meeting deadlines
- Significant drive and ambition, willing to take ownership and be responsible for materially improving business performance
- Interest on accomplishing goals and exceeding expectations
- Capable of developing talent and sharing leadership
- Determines the blocking or releasing customer orders and cash back
- Responsible for summarizing and analyzing pertinent data from multiple data sources
- Ingest fraud trending data and translate that data into new or modified rulesets to address the situation/trend
3
Skills For Senior Fraud Prevention Analyst Resume
- Loves analyzing issues and data trends
- Train Customer Support teams and Fraud Prevention analysts in Order Review and Fraud Prevention including instruction and support for fraud prevention tools
- Engage with the business with the aim of helping to build a responsible Risk culture across all business activities
- Contribute to identify internal and external operational risk trends and ensure that necessary mitigating steps are implemented
- Fact-gathering liaison with law enforcement authorities
- Coursework in Finance, Economics, Accounting or MIS
4
Skills For Rbg Fraud Prevention Analyst Resume
- Assist with creating presentations with meaningful commentary on both past performance and future opportunities
- Assist with ad hoc requests for reporting and data analysis
- Serves as a point of contact between customers, payment processors, and shipping carriers
- Processes inbound and outbound calls regarding potential fraudulent activity
- Maintains up-to-date knowledge of industry standards and trends pertaining to fraud detection and prevention
- Distributor Services, Data Services, Partner Stores, Warehouse, Accounting, Events, distributors, customers, and financial institutions
- Complete other related ad-hoc reporting requests or projects as needed
- Focus on card fraud detection, specifically signature, PIN and card not present fraud, as well as ATM deposits, utilizing various fraud detection systems
5
Skills For Cbna-o&t-fraud Prevention Analyst Resume
- Research and investigate both alerts and cases concurrently, with management supervision, while adhering to all department and regulatory standards
- Manage monthly/quarterly/annual reporting and analysis
- Assist with data mapping and master data governance
- Work to detect various check fraud schemes (counterfeit, altered, account closed, kiting, etc.) and characteristics of red flags
- Research and investigate alerts with management supervision, while adhering to all department and regulatory standards
- Intermittently lift, carry, pull, and push up to 35 pounds
- Continuously see and have balance
- Frequently hear, talk, sit, grasp, and have repetitive use of arms, wrists, hands, and fingers
- Occasionally stand and walk on even and uneven surfaces
6
Skills For Fraud Prevention Analyst, Fraud Department Resume
- Exposure to dust, dirt, stacked materials, high places, machinery, electrical equipment, and moderate indoor temperatures
- Frequent use of a computer
- Occasional long or odd hours
- Responsible for documenting business, data, controls and functional requirements to support the development and continued maintenance for RBG Operational Risk fraud and loss function and fraud prevention functions
- Collaborate with business, risk personnel and other business partners in analyzing loss events, determining root cause analysis and determining and responding to remediation requirements
- Regularly required to talk or hear; frequently required to sit, use hands to finger, handle, and feel; occasionally required to stand, walk, stoop, kneel, crouch, crawl, and reach with hands and arms
7
Skills For Check Fraud Prevention Analyst Resume
- Demonstrated knowledge of bank computer systems or similar systems and Microsoft Office software
- Work with multiple departments to gather and utilize data to help assist trend identification
- Consistently works towards process improvement and identifies process improvement opportunities
- Knowledge of and ability to discuss Bank (or similar) products and services
- Interpret information and make recommendations
- Professional Certified Investigator, Board Certifies (PCI)
- Comprehensive level of knowledge of all departmental data sources, and of
- Demonstrated proficiency and expertise with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel, Access, PowerPoint and Internet Explorer) or similar software
- Delivering ad-hoc data analysis to support Risk mitigation and Control environment
8
Skills For Fraud Prevention Analyst Tigard Resume
- Knowledge of or ability to use bank software and understand information on the various Bank systems
- Supporting our wider business objectives by providing fraud expertise on new products and system developments and collaborating closely with Engineering and other analytical teams where relevant
- Rapid career progression and strong performance in past roles
- Two to three years of experience in the E-commerce and payment fraud prevention in the retail industry
- English reading, writing, and speaking; active listening; critical thinking; analysis; evaluation; troubleshooting; judgment and decision-making; and customer service
9
Skills For Risk Analyst Fraud Prevention Analyst Resume
- Demonstrates excellent comparison skills and attention to detail
- Relevant business analysis or finance experience
- Proficient use of MS Office Products, Universal Workflow, and DMC
- Thorough level of knowledge of fraud risk and operations management associated with the product lines
- The jobholder is responsible for identifying Fraud risk within the framework of operational risk policies and controls which are incorporated into the PB and Operations FIM and local and international regulations
10
Skills For Banking Fraud Prevention Analyst Resume
- Lead Fraud Prevention-related activities within Adobe’s Consumer Payments / Fraud Prevention team, as an integrated part of Adobe’s Global Fraud Prevention Team and focus
- Serve as the subject matter expert within Consumer Payments for process and technology improvements related to fraud prevention
- Function as the “embedded Fraud Prevention Resource” within Consumer Payments that serves as the focal point for all fraud-related activity
- Report and escalate Fraud risk exposures as necessary
- Implement fraud prevention policies and techniques
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