Flight Attendant Resume Sample
Arvel Schuster
12149 Okuneva Terrace,
Phoenix,
AZ
+1 (555) 750 6675
Work Experience
Flight Attendant Training Specialist
02/2018
-
PRESENT
Phoenix, AZ
- Able to proficiently read, translate and speak Japanese and/or Korean; OR proficiently speak Samoan and/or French
- Two years of direct customer experience in the hospitality or airline industry, OR four years of customer contact and customer service issue resolution with the general public in industries such as retail, education, health care, and/or professional services
- Demonstrate strong customer service skills and ability to effectively diffuse and resolve difficult customer situations
- Able to work effectively with other colleagues to deliver a high level of customer service to Hawaiian Airlines' passengers
- Able to secure and unsecure main cabin doors, requires power grasping (counter-balanced doors weigh between 91 and 126 pounds)
- Successfully complete an FAA-approved, unpaid seven week intensive training program provided by Hawaiian Airlines
- Satisfactorily complete annual FAA-approved re-certification provided by Hawaiian Airlines
Flight Attendant
06/2015
-
10/2017
New York, NY
- Possess the ability to learn and maintain current knowledge and competency of emergency procedures in accordance with Hawaiian and FAA’s Regulations
- Able to relocate within the state of Hawaii or the continental U.S
- Able to be present to work alternative schedules, including evenings, weekends and holidays
- Able to work in climates and locations across the globe and work variable shifts
- Able to fly at high altitudes
- Able to lift and store carry-on baggage and items (weighing between 18-35 pounds) to overhead bins or underneath seats and remove items from overhead bins or underneath seats to passengers
- Vertical Reach of 82”
- Successfully pass tuberculosis (TB) test
- Able to work effectively with other colleagues to deliver a high level of customer service to Hawaiian Airline passengers
Flight Attendant Supervisor
10/2008
-
04/2015
Los Angeles, CA
- Participates and complies with all DOT, FAA, and Frontier Airlines’ regulations regarding drug and alcohol compliance of safety-sensitive transportation employees
- Able to proficiently read, translate and speak Japanese, Korean, Mandarin, and/or Cantonese
- Maintains thorough knowledge of all emergency procedures and the use of all emergency equipment on board the aircraft; operates all emergency exits and aircraft equipment using all the necessary movements and force up to and including 70 pounds
- Provides food and beverages to passengers, which requires pushing and pulling moveable carts weighing in excess of 250 pounds
- Assists passengers in stowing carry-on baggage weighing up to and including 35 pounds
- Maintains a neat and orderly cabin environment
- Maintains reliable and prompt attendance according to Company policies and procedures
- Presents a professional image, both in conduct and in appearance, including adherence to the Company uniform dress code
- Complies with associate Rules of Conduct as outlined in all applicable manuals
Education
Eastern Kentucky University
2003 - 2008
School's Degree in Aviation
Professional Skills
- Strong culinary skills, keen interest in cuisine and menu planning
- Proven working experience as flight attendant or customer service experience
- Experience identifying, screening, and interviewing candidates and/or equivalent work experience
- Experience in Corporate/Airline in-flight services or related experience
- Possesses interpersonal skills required of a key role in a small team in close quarters, long hours and in remote locations
- Flight Attendant experience with at least one year Corporate flight experience
- Polished interpersonal skills with a positive and customer-orientated attitude
How to write Flight Attendant Resume
Flight Attendant role is responsible for interpersonal, attitude, positive, customer, immigration, training, procurement, recruiting, auditing, security.
To write great resume for flight attendant job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Flight Attendant Resume
The section contact information is important in your flight attendant resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Flight Attendant Resume
The section work experience is an essential part of your flight attendant resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous flight attendant responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular flight attendant position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Flight Attendant resume experience can include:
- Prior qualification in any AFSC at the 5-skill level
- Experience in large corporate aircraft cabin service, catering & food preparation
- Experience in a role ensuring the safety and/or care of others
- Manage catering requirements prior to trips
- Experience in large cabin corporate aircraft cabin service, catering & food preparation
- Commercial Airline and 2+ years of Corporate cabin experience
Education on a Flight Attendant Resume
Make sure to make education a priority on your flight attendant resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your flight attendant experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Flight Attendant Resume
When listing skills on your flight attendant resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical flight attendant skills:
- Very effective communication and interpersonal skills with a “Team Orientation”
- Able to effectively present information to and respond to questions from management, crew, passengers and the general public
- Prior airline experience is not required
- Effectively present information and respond to passengers’ questions
- Polished interpersonal skills with a positive customer-oriented attitude
- Polished interpersonal skills, with a positive attitude and customer-oriented mindset
List of Typical Experience For a Flight Attendant Resume
1
Experience For G-V Corporate Flight Attendant Resume
- Being knowledgeable of and staying current with FARs and company policies and procedures
- Working a flexible schedule, including nights and weekends
- Successful completion of FAA-certified 20+ day training program at a company designated location
- Able to push and pull moveable carts weighing in excess of 250 pounds
- Able and willing to work in a culturally diverse atmosphere and professionally interact with passengers and crew under stressful conditions
- Prepare/serve meals and beverages including alcohol
- Actively looking for ways to exceed passengers’ expectations
2
Experience For Flight Attendant Supervisor Resume
- Proficiency in English and one of the following Asian Languages
- Grade E in 5 HKCEE subjects (including level 2 or above in English language) or equivalent
- Direct preflight planning and coordination as required
- Occasionally lifts carryon items from floor to above shoulder level with assistance to secure cabin for takeoff and landing
- Has the ability to lift cabin equipment weighing up to 50 pounds from floor to shoulder level as required
- Works to maintain and promote the safety culture while employing efficient procedures that support customer service
- Track time saved by executives when using the company aircraft vs. the airlines
- Enter flight logs into scheduling program
3
Experience For DC Flight Attendant Resume
- Maintains copies of health department inspection reports of all frequented catering providers
- Maintains a clean and neat cabin environment during all phases of flight
- Culinary Arts advance training (such as CIA or equivalent)
- Contemporaneous (within 12 months) Safety Training (MedAire, FACTS, Flight Safety, Open Water Survival)
- Communicate any discrepancies with cabin systems or controls during flight to the PIC
- Perform aircraft interior detailing as needed
- Proficiency and currency in emergency evacuation procedures and medical related training
- Able to work varied schedules, including nights, weekends, and holidays
- Able to attend and successfully complete 5-6 weeks of unpaid training
4
Experience For Flight Attendant, Aviation Resume
- Current certification in First Aid, CPR, and AED training
- Formal flight attendant training
- Conducts aircraft pre-flight procedures and ensuring that all the safety, galley and cabin equipment is ready for the flight
- Ensures the catering order(s) are complete and the needs of their particular flights are satisfied
- Adheres to chain of command to resolve issues that arise during day-to-day operations
- Assist in baggage handling as required
- Maintains currency of Inflight guides and manuals
5
Experience For Flight Attendant, Recruiter Resume
- Able to walk and stand for extended periods, sometimes with aircraft turbulence
- Able to see clearly at 20 feet or more with corrective lenses or contacts
- Able to clearly hear verbal communications in person and over airplane communication systems with ambient aircraft and passenger noise
- Able to work extended duty periods on sequential days
- The ability to accommodate customers’ special needs/disabilities
- Ensure safety and comfort of customers onboard the aircraft
- Ensure compliance with safety regulations
6
Experience For Flight Attendant Training Specialist Resume
- Permanent Hong Kong Resident status
- Bahasa Malaysia Cantonese Hindi
- Mandarin as a third language is preferable
- Anticipate and respond to passengers’ needs promptly and in a professional manner
- Hong Kong permanent resident and passport holder with right of abode in Hong Kong
- Fluency in English and, either Japanese, Korean or Cantonese, is required (Mandarin is advantageous)
- Actively look for ways to exceed passengers’ expectations
- Manage the procurement of aircraft and hangar supplies, aircraft inventory; supporting team members with arrivals and departures, pantry organization, monthly meetings, weekly phone calls, on-going training, conferences and research projects
7
Experience For Trainee Flight Attendant English & Spanish Bilingual Resume
- Flight experience as Corporate Flight Attendant in a high-end corporate flight operations or 5 years Flight Attendant experience with major airline first class service
- Excellent CRM skills, the ability to work independently, ability to establish priorities and solutions related to passenger service as well as office-in- the-sky capabilities onboard the aircraft
- Excellent customer service skills and the ability to interact comfortably with senior level executives to establish and maintain control of the cabin environment
- Travel on long-duration international flights
- Brief passengers as per FAR 125.327 as requested by the Pilot-In-Command
- Ensure passenger safety and compliance with all applicable Federal Aviation Regulations
- Embrace and actively participate in the Safety Management System
8
Experience For Trainee Flight Attendant Resume
- Thorough knowledge of the operation of all cabin systems and appliances and ensure their appropriate condition and function for flight
- Provides Customers with safety information to ensure onboard safety compliance with government and Company regulations
- Provides leadership, direction, and assistance during an emergency, including aircraft evacuation, administering first aid to ill or incapacitated Customers, and unusual incidents (bomb threats, hijackings, delayed flights, severe weather conditions, turbulent flights, etc.)
- Assists passengers with carryon items
- Serve beverages, including alcoholic beverages, and snacks to Customers, collecting appropriate payments for alcoholic beverages and accounting for such receipts
- Working environment subject to varying climate conditions, air turbulence, changing locations, variable hours and working conditions, dry air, noise levels from engines and other ground equipment, dim lighting, confined spaces, and continuous and frequent contact with others
- Works under hazardous conditions handling emergencies
- Works in aircraft aisles and galleys, standing, reaching (extending in front of body and above head), walking, kneeling, and stooping for periods of long duration, and sitting for take off and landing
- Work environment involves exposure to peanuts, products packed in facilities that handle peanut products, and animals
9
Experience For Flight Attendant Resume
- Works independently without constant supervision and observation
- Reads and interprets service and emergency instructions and communicates information to Customers and Crew
- Operates mechanical equipment and safety equipment to include: stairs, oxygen systems, aircraft doors (pushing and pulling), evacuation slides, fire extinguishers, life rafts, galley equipment, communication equipment, and lighting systems
- Actively seek to ensure the safety and comfort of passengers
- Remains proficient on the operation of all safety equipment
- Follows Company policies and procedures and applicable Federal Aviation regulations
- Keep aircraft fully stocked with supplies
10
Experience For G-V Corporate Flight Attendant Resume
- Shop for and purchase aircraft stock (food, medical, and office supplies)
- Check aircraft stock for expiration dates
- Detail aircraft interior on a weekly basis or as needed
- Reconcile fuel invoices into FuelerLinx
- Japanese National or Special Permanent Resident Certificate Holder
- Works within MSG Aviation to maintain a culture of safety with efficient procedures that support customer
- Functions as a crew member in full coordination with the flight deck crew, maintenance and Flight Dispatch
- Thorough knowledge of MSG Aviation’s FOM
List of Typical Skills For a Flight Attendant Resume
1
Skills For G-V Corporate Flight Attendant Resume
- Inspection of all galley and cabin equipment prior to flight
- Valid US Passport required or Foreign Passport with applicable visas required
- Experience with high tech aircraft cabin systems
- Previous experience as a commercial or corporate Flight Attendant
- Flight experience in high end corporate flight operations servicing business jet cabins of 10 seats or more
- Possess and maintain a valid US passport or foreign passport
- Customer or community service experience
- Professional flight attendant experience within the previous seven years
- Knowledge and ability to perform in-flight emergency procedures and operate aircraft emergency equipment
2
Skills For Flight Attendant Supervisor Resume
- Corporate/Airline Flight Attendant Experience
- Provide excellent customer service which exceeds passengers’ expectations
- Previous experience in service industry is an added advantage
- Possess a valid U.S. Passport
- Provides a superior customer experience for passengers
3
Skills For DC Flight Attendant Resume
- Remains aware at all times and handle irregularities in an effective, efficient and professional manner
- Provides superior customer experience for passengers and ensure that their individual needs are satisfied per their profiles, which are periodically updated
- Previous experience in the hospitality industry is preferable
- Three (3) years or more of successful experience as a Flight Attendant with high profile, EHNW travelers
- Excellent “Command Presence” in the cabin with MSG Aviation clients, travelers and and guests
- Valid US Passport with no foreign jurisdiction entry/exit restrictions as well as appropriate visas and foreign work permits
- Previous experience in the service industry is preferable
- Cleaning and readying the aircraft and advising the flight deck crew of any cabin discrepancies
4
Skills For Flight Attendant, Aviation Resume
- Planning menus and ordering catering
- Ensuring passenger briefing is in compliance with FAA regulations
- Ensuring passenger compliance with all cabin safety requirements during all phases of flight
- Initiating service after aircraft has reached a safe altitude and after verifying weather conditions with the crew
- Willing to work all days of the week, including holidays and weekends to meet specific flight schedules per established work guidelines
- Willing and able to work for extended periods of time as well as a varied schedule, including early mornings, nights, overnights and weekends
5
Skills For Flight Attendant, Recruiter Resume
- Flying/Ground Duty Allowance and Outport Per Diems
- Lifting up to 60 pounds is required on occasion
- Advising flight deck crew that cabin is secured and ready for departure
- Providing emergency assistance for passengers when necessary
- Willing to work nights, weekends, and holidays
- Familiarity with meal planning, food storage, preparation and safety, ordering catering, and on board meal service
- Responsible for the coordinating of catering on a per trip basis with Lead Cabin Attendant and ensuring accuracy upon receipt
6
Skills For Flight Attendant Training Specialist Resume
- Able to speak and be understood in English, including shouted verbal commands during emergency situations
- Capable of controlling personal and emotional responses and acting appropriately under high levels of stress
- Competent in handling difficult situations and problem solving
- Able to reach 80 vertical inches while wearing shoes and/or standing on your toes
- Remain with the aircraft during the post-flight period; assist in normal securing of the aircraft
- Write detailed reports pertaining to flight incidents, according to records management protocol
7
Skills For Trainee Flight Attendant English & Spanish Bilingual Resume
- Adheres to the flight procedures including arriving as needed before each flight to adequately prepare for flight as well as complete flight closure activities
- Source catering and deliver catering if necessary
- Adheres to the flight procedures including arriving one and a half hours before each flight to adequately prepare for flight
- Fluent in speaking and reading English and Japanese. A third language is preferable
- Vets all catering vendors for food and beverage safety, quality and economics before utilizing their services
- A comprehensive background and working knowledge of the Culinary Arts, Food Safety, Beverage Selection/Management, Menu Planning and and Presentation
8
Skills For Trainee Flight Attendant Resume
- Assist in loading and unloading passengers and their carry-on baggage, and perform other services, as required, to expedite passenger arrivals and departures
- Maintains Flight Attendant qualifications by successfully completing all Company required training
- Capable of lifting objects above shoulders up to and including 35 pounds
- Travel up to 100% of the time, including nights, weekends, holidays and overnight. Willing to relocate based on the Company’s operational needs
- World-class training and structured career path
- A safe and collaborative working environment
9
Skills For Flight Attendant Resume
- Capable of interpreting a variety of and multiple instructions furnished in written, oral, diagram, or schedule form
- Able to process information quickly and react in a positive manner during unexpected and/or serious situations
- Non-standard work schedule including weekends and holidays
- Assists in managing the list of regular passenger food preferences and allergy restrictions
- FACTS or Flight Safety Training Certification
- Manage finances and accounting
- Cabin crew certification or training
- Available to work varied shifts, including weekends and holidays
- Provide for the care and comfort of passengers traveling on the corporate aircraft
10
Skills For G-V Corporate Flight Attendant Resume
- Works to promote and maintain the ConocoPhillips “zero” incident rate safety culture while employing efficient procedures that support customer service
- Check emergency equipment upon boarding
- Assist passengers to meet and exceed the ConocoPhillips customer service expectations during flight
- Assist passengers and crewmembers during abnormal/emergency situations
- Provide cabin safety support, including emergency aircraft briefings, emergency response, etc
- Proficiency/currency in emergency evacuation procedures and medical-related training
- Certified F/A Training at accredited organization (Medaire, Flight Safety international, FACTS)
- Carries out all responsibilities regarding safety of the aircraft, passengers and crew, in accordance with corporate and industry standards
List of Typical Responsibilities For a Flight Attendant Resume
1
Responsibilities For G-V Corporate Flight Attendant Resume
- Administrative and communications skills necessary to coordinate with the aircrew and attend to the needs of the passengers
- Maintain a current and valid passport to travel internationally
- Corporate flight attendant experience
- Monthly bonuses for meeting customer satisfaction, arrival and departure targets
- Work rotating shift work, and/or overtime and travel on a constant basis
- Perform pre-boarding security checks of aircraft, passengers and carry-on baggage
- Provide for the safety of passengers and crew and comply with aviation rules and regulations
- Conduct preflight safety checks of applicable aircraft equipment
2
Responsibilities For Flight Attendant Supervisor Resume
- Greet passengers and provide information, guidance and assistance as required
- Monitor and secure the cabin as appropriate for all phases of flight
- Prepare and serve meals and beverages to passengers and crew
- Provide for the safe evacuation of persons on board in emergency situations
- Provide medical assistance to persons on board as trained, if needed
- The ability to be on-call 24/7
- The ability to work in a physically demanding role which requires frequent standing, walking, bending, stooping, pushing, pulling, reaching and lifting (i.e. lifting and opening emergency aircraft doors)
- Body size cannot exceed specific aircraft dimensions (example: jump seat, harness without modification, cabin aisle and emergency exits)
- Able to relocate to any of our flight attendant bases: Los Angeles, Seattle or Anchorage
3
Responsibilities For DC Flight Attendant Resume
- Conduct thorough aircraft safety briefings
- Plan and procure creative meals that meet strict dietary needs and ensure that adequate commissary supplies and food are stored before every flight
- Obtain and remain current with a CPR and AED Certification
- No FAA accident/incident history
- Checks and prepares the cabin for flight
- Thorough knowledge of and trouble shooting of all cabin systems (environmental, galley, seating/berthing, lavs), traveler productivity (communications, Wi-Fi) and entertainment systems
- Plans menus, procure supplies and provide first class food and beverage services
- Conducts on-site audits of frequent providers on at least an annual basis
- Makes extraordinary efforts to fulfill passenger requests
4
Responsibilities For Flight Attendant, Aviation Resume
- Formal Flight Attendant Certification by FACTS or 14 CFR Part 121 Carrier
- Emergency Medical ‘First Responder’ certified and current
- Educated to a GCSE standard or equivalent with a pass (Grade C) in English
- Entitled to live and work in the United Kingdom
- Singapore Citizen or equivalent
- Confirm the identity of passengers and ensure they correspond to the passenger manifest. Resolve any differences by listing the names and affiliations of non-scheduled passengers, getting approval from the lead passenger for their travel, and accounting for no-shows
- Conduct safety briefings, ensuring passengers know where safety and survival equipment is located and how it is used
5
Responsibilities For Flight Attendant, Recruiter Resume
- Monitor all activities in the aircraft and inform the Captain of any situation or irregularity that could affect safety of flight
- Travel 50% on long-duration international flights
- Ablility to speak clearly and distinctly
- ASVAB score of 28 on Administrative
- Flight Attendant Initial Qualification course completed
- Flexible and adaptable with schedule changes
- Committed to safety and participation of SMS
- Act as positive ambassador for the Company
6
Responsibilities For Flight Attendant Training Specialist Resume
- Knowledge and training in on board safety procedures and in the use of on board safety equipment to include first aid kits, oxygen equipment, survival equipment, and the use of AED (defibrillator)
- Possess a sense of urgency, and ability to work under pressure
- Read, speak, write and understand the English language
- Explore the world with your friends and family through the employee travel program, offering nearly 5,000 daily flights to over 350 exciting destinations on 6 continents
- Rewards for perfect attendance
- Competitive benefits package which includes medical, dental and vision insurance programs as well as vacation and sick time
- Optional enrollment in our 401(k) program
- Dedication to equality and diversity in the workplace
- Community outreach and volunteer opportunities
7
Responsibilities For Trainee Flight Attendant English & Spanish Bilingual Resume
- Companywide commitment to the environment through the Eco-Skies program
- Companywide focus on service and technology
- Industry discounts on air travel, car rentals, hotels, cruises, electronics and more
- Explore the world with your friends and family through the employee travel program, offering nearly 5,000 daily flights to over 350 exciting destinations on 5 continents
- Able to pass an FAA required 10 year work history review and pass criminal background and fingerprint checks
8
Responsibilities For Trainee Flight Attendant Resume
- Authorized by law to work in the United States and able to travel in and out of the United States
- Able to relocate to any of our flight attendant bases
- Possess and/or obtain and maintain a current passport with unlimited access in and out of the U.S
- Basic computer literacy and comfort with technology
- Maintains required qualifications specified in the Liberty Global Flight Operations Manual
- Able to assess and respond to any given medical or emergency situation accurately
- Familiarity with cabin controls and communication
9
Responsibilities For Flight Attendant Resume
- A hard copy of your updated resume
- All originalschool transcripts and certificates
- Extensive domestic and international travel is required
- The ability to, while facing forward, walk and fit comfortably down the aircraft aisle, fit quickly through the overwing window exit, and to fit into a jumpseat harness without modification, including closure without a seatbelt extension
- Also requires the ability to lift carryon items from floor to above shoulder level with assistance
10
Responsibilities For G-V Corporate Flight Attendant Resume
- Works under tight time constraints to assure service on flights of short duration and quick turnaround of flights and on-time departures
- Acts as a flight attendant on scheduled flights
- Proficiency in all aircraft safety equipment
- Ensures all food safety protocols are observed and strictly followed
- Actively participates in the Safety Management System
- Makes day to day decisions used to support the operation. Decisions often require some thought and are somewhat structured
- 21 days’ annual leave
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