Executive Steward Resume Sample
Janet Kirlin
59357 Kuhn Station,
San Francisco,
CA
+1 (555) 350 1275
Work Experience
Executive Steward
07/2017
-
PRESENT
Detroit, MI
- Supervise activities of evening stewards, pot washers, and night stewards to ensure proper utensil sanitation and storage
- Check banquet hallway, loading dock, and receiving area for cleanliness
- Prepare route sheets for the day
- Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
- Integrity - We do the right thing, all the time
- Now - We operate with a sense of urgency and discipline
- Conducts pre-shift meetings with team members and reviews all information pertinent to the day’s business. Inspects appearance criteria of team members, rectifying any deficiencies and ensuring compliance with Company dress code
Assistant Executive Steward
10/2013
-
03/2017
New York, NY
- Provides feedback to team members on their performance. Handles team member’s challenges, counsels’ employees and administers progressive discipline according to Company and Union guidelines
- One year as Assistant Executive and/or Stewarding Supervisor required
- Working knowledge of kitchens, equipment, food production, sanitation and safety
- Obtain a ServSafe Certification
- Passionate about hospitality and customer service driven
- Able to develop camaraderie with team members
- Hold yourself, employees, and organizations accountable for their actions
- Maintain composure and remain pleasant under high pressure situations
Asst Executive Steward
11/2006
-
09/2013
San Francisco, CA
- Work a flexible schedule including days, nights, weekends and holidays
- Reports to Executive Chef and the Culinary Operations Supervisor
- Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
- One year as a Stewarding Supervisor required
- Valid driver’s license required
- Working knowledge of kitchens, equipment, food production, sanitation and safety. One year as Assistant Executive and/or Stewarding Supervisor required.
- One year as Assistant Executive Steward and/or Stewarding Supervisor required
- Age or above
Education
Antioch University Seattle
2000 - 2005
Bachelor's Degree in Management
Professional Skills
- Demonstrated organizational skills, budgeting experience, and full understanding of financials
- Strong technical skills, knowledge about cleaning utensils and chemicals are required
- Strong communication, leadership, and conflict resolution skills
- At least two (2) years of experience in stewarding or equivalent field, including experience in management or supervisory role
- Experience in the steward department with previous experience in scheduling and staffing
- Two (2) years related experience and/or training in hospitality operations field; supervision of staff OR equivalent combination of education and experience
- Team leadership skills to manage a team and busy BQ operation
How to write Executive Steward Resume
Executive Steward role is responsible for organizational, training, leadership, budgeting, financials, reporting, purchasing, payroll, insurance, events.
To write great resume for executive steward job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Executive Steward Resume
The section contact information is important in your executive steward resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Executive Steward Resume
The section work experience is an essential part of your executive steward resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous executive steward responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular executive steward position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Executive Steward resume experience can include:
- Strong leadership ability with a proven track record of coaching and developing teams
- Provides employees with the information needed to perform jobs effectively
- Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory control and cost control measures. (15%)
- Excellent understanding of safety procedures related to working with kitchen equipment
- Three (3) years experience in a leadership capacity overseeing a high-volume cleaning staff
- Experience working with chemicals
Education on an Executive Steward Resume
Make sure to make education a priority on your executive steward resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your executive steward experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Executive Steward Resume
When listing skills on your executive steward resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical executive steward skills:
- Basic computer skills in MS Office, reservation systems, and point of sales systems
- Train and develop positive employee skills and relations
- One-year prior inventory/cost control experience
- Appropriate combination of education and experience to support on-the-job effectiveness
- Two years supervisory skills
- Experience. Previous experience in food and beverage, successfully within a leadership role
List of Typical Experience For an Executive Steward Resume
1
Experience For Assistant Executive Steward Resume
- Organize restaurant stewarding operations for effective and efficient service as well as overall coordination and control
- Culinary Management experience in a high-end hotel/resort
- Provide effective leadership and discipline for employees
- Kitchen supervisory experience
- Monitoring of cleaning supplies
- Do heavy lifting and be a hands on part of the working team
- Assist in developing and implementing strategies for the kitchen and restaurant operations that support the achievement of the Lodges objectives
2
Experience For Hilton Milwaukee Executive Steward Resume
- Ensures the overall cleanliness of the kitchen, storerooms, stewarding and surrounding areas
- Works with Chefs and purchasing team on the ordering and organization of the chemical closet
- Monitors product quality regularly according to Levy Purchasing guidelines
- Assist with training and related record keeping of all employees
- Control requisitioning and distributing of china glass and silverware
- Responsible for reviewing and implementing corrective action for Board of Health code violations
- Delegate dish and equipment washing and silver polishing activities
- Assist with on the job training of all stewarding employees
- Assure that ample cleaning supplies and ware wash detergents are on hand. These costs cannot exceed monthly forecast budgets
3
Experience For Asst Executive Steward Resume
- Grasp, hold and carry items weighing up to 40 lbs
- Works with Chefs and Food and Beverage director to ensure all policies and procedures are being followed correctly
- Maintains an up to date working knowledge of all the resorts amenities as well as any special events
- Responsible for making sure all daily checklists are completed
- Ensures that staff completes all daily, weekly and monthly deep cleaning projects
- Weekly cleaning of the Hood vents on both the front and back line
- Ensure proper use and provide regular care, security and maintenance of machinery and equipment used in the Stewarding Department. (10%)
- Maintain open communication within the department and with other operating departments
4
Experience For Executive Steward FS Resume
- Schedules Stewards, Dishwasher and Night Porters keeping payroll under control and ensures all job requirements are performed
- Assists Banquet Manager in all aspects of banquet functions including set-up, operation and clean up of events
- Assists all outlets with staffing and equipment needs
- Ensure compliance with SOP’s in all stewarding areas
- Responsible for the Stewarding operation in all Ski F&B Outlets
- Responsible for the Stewarding operation at Fabyan’s
5
Experience For Executive Steward, Boca Raton Resort & Club Resume
- Responsible for the Stewarding operation at The Lodge
- Responsible for the Stewarding operation of the Bretton Arms Inn
- Monitor peak periods and coordinate ware washing with overall sanitation program
- Develop training manuals and HazMat safety sheets
- Conduct performance evaluations on all stewarding employees
- Responsible for turning in payroll daily to Food and Beverage Director
- Observe and conduct walk-threws using methods such as site check lists, and serve safe guidelines
- Participate in preparation of performance evaluations of stewarding staff
- Assist with all banquet functions, china, silverware, glassware, chaffers, and help with delivering food to rooms
6
Experience For Executive Steward Resume
- Maintain Mop Stations in each kitchen and proper cleaning solutions
- Continually monitor all daily ordering, par levels and costs for outlet
- Establish and maintain all kitchen-cleaning schedules to comply with all OSHA and Health regulations
- Occasionally pushing up to a maximum of 200 lbs. for distances up to a maximum of 1,500 ft
- In conjunction with the Executive Chef, establish standards of performance for the Stewarding Department
- Supervises kitchen employees not actively engaged in cooking to ensure clean, efficient, and economical food service
7
Experience For Assistant Executive Steward Resume
- Seek out and communicate with the Executive Steward and Director of Stewarding any industry changes related to F&B equipment and supply opportunities
- Ensure that the Team Update meeting takes place daily and on every shift to review all information pertinent to the day's business with the staff
- Notify Engineering immediately of any equipment or safety challenges
- Communicate any equipment which cannot be repaired immediately to the Executive Steward and Director of Stewarding
- Maintain and monitor control of operating expenses
- Conducts daily pre-shifts and monthly department meeting
- Forecasts and monitors labor cost in Stewarding
- Schedules, supervisors and disciplines all stewarding personnel
- Maintain a high standard of hygiene and cleaning procedures
8
Experience For Hilton Milwaukee Executive Steward Resume
- Lead and manage the Stewarding team in all aspects of the department and ensure standards are followed Balance operational, administrative and Colleague needs
- Prepare monthly reports on shortages in china, glassware, silverware and equipment and requisition replacements as required while following budget guidelines
- Communicate job assignments to stewarding employees in multiple languages
- Maintain employee records, attendance tracking sheets, checklist and daily reports
- Communicate job assignments to stewarding employees in English and Spanish
- Ensure assigned staff has reported to work, documenting any late or absent employees
- Monitor and maintain designated par levels of operating equipment
- Communicate job assignments to all stewarding employees in English and Spanish
9
Experience For Asst Executive Steward Resume
- Maintain all employee records, attendance tracking sheets, checklist and daily reports
- Ensure that all items are stored in accordance with State/Local Health and Fire Departments regulations and according to Hotel requirements
- Monitor and ensure that Stewarding staff follow safety practices
- Identify dish machine problems by inspecting washed wares; resolve problem situations
- Maintain close communication with F&B Managers, working to supply their equipment needs
- Establish and monitor compliance with recycling/conservation specifications
- Retrieve items from 8" shelves
- Prepares request for replacement equipment and fixtures
10
Experience For Executive Steward FS Resume
- Maintains a daily log of important information to share with the department
- Works directly with Chefs to make sure all Health Inspection standard and held and maintained
- Responsible for all floors and drains(this includes walk-in coolers and freezers, Hourglass, pastry and the back hallway upstairs and patio)
- Responsible for the cleanliness of all hot boxes, speed racks, ice machines and banquet bars
- Works side by side with banquet chef and captain to ensure all equipment is polished and ready for events
- Works side by side with solstice and hourglass chefs to make sure they are properly stocked with plates and pans for service
- Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Stewarding Department to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation . (20%)
- Ensure the organization and sanitation of all kitchens, storage areas, employee dining room, waste receptacle areas, compactor room, carts, tables, and Stewarding Department equipment and machinery through constant monitoring and adherence to a vigorous cleaning schedule. (15%)
- The ability to work closely with the Executive Chef, Director of Food & Beverage, Banquet Chef, Banquet Manager, and Food & Beverage Outlet Managers to coordinate adequate supply and storage of china, silver, glass and other equipment used in service; oversee Stewarding functions in relation to banquets set-up and service. (10%)
List of Typical Skills For an Executive Steward Resume
1
Skills For Assistant Executive Steward Resume
- Computer skills in Word, Excel, Lotus Notes, Birchstreet and Heath time management system
- Responsible for the efficient and effective running of the Steward Department ensuring that operating costs are minimized
- Prepare and distribute assignments for Stewarding staff and review priorities
- Executive Stewarding experience
- Responsible for the efficient and effective management of stewarding department
2
Skills For Hilton Milwaukee Executive Steward Resume
- Possession of, and ability to obtain and maintain a valid drivers license and gaming license within state of Indiana
- Experience in the hospitality industry
- College education in a related field, and/or equivalent work experience in F&B
- Experience in a Stewarding department in a similar environment
- Experience in hotel food and beverage
3
Skills For Asst Executive Steward Resume
- Supervisory experience in hospitality industry
- Supervisory experience in a similar position
- Previous supervisory experience
4
Skills For Executive Steward FS Resume
- Similar work experience
- Previous experience in a supervisory capacity
- Previous management experience in Food and Beverage
- Experience as a Lead Steward or in a similar environment
- Experience in a Management roll in the steward department
- Strong ability to lead and train a team to maintain team spirit and quality service
- Ensure good physical condition and cleanliness of all areas of responsibilities
- Reading and writing abilities are utilized when assisting in the scheduling of the stewarding staff, or when monitoring inventory
- Cleaning, sweeping and washing the façade of Hotel and all sidewalks, courtyards daily; heavy cleaning weekly or after large French Quarter events, or holidays
5
Skills For Executive Steward, Boca Raton Resort & Club Resume
- Taking and calculating of material stock (inventory) as required
- Reporting to the Food and Beverage Director all breakages, cleaning supply consumption, etc
- Maintaining all equipment to a high standard, i.e.: dishwashers, burnishers, etc., and reporting to maintenance any defects
- Reporting to the Executive Chef all breakages, cleaning supply consumption, etc
- Maintaining all equipment to a high standard, i.e.: dishwashers, burnishes, etc., and reporting to maintenance any defects
6
Skills For Executive Steward Resume
- Working knowledge of various cleaning chemicals and agents
- Working knowledge of kitchens, dish machines, and chemical awareness
- Issuing all china, glass and silver to banquet functions
- Working knowledge of MSDS sheets and procedures
- Making sure staff is properly trained on how to clean and store all plate ware, glassware and silverware
- Handling of evaluation process and the discipline of Team members
- Training programs, both group and individual to include hotel information, equipment use, cleanliness practices and safety
- Constantly walking, standing, eye/hand coordination, handling, wrist motion, hearing, speaking, seeing and reading
- Responsible for training and overseeing all Stewarding staff on proper SOPs for storing and cleaning dishware
7
Skills For Assistant Executive Steward Resume
- Occasionally sitting, bending, and reaching
- Coordinate cleaning after function and putting everything away
- Assigns kitchen staff and other non-cooking employees to such activities as dishwashing and silver cleaning
- Oversee stewarding operations for all food outlets, including dish rooms, kitchens, food receiving pathways and waste disposal
- Leads Stewarding department employees, contract stewarding workers and oversees night cleaning in all F&B areas
- Perform general/routine cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards
- Responsible for ensuring that all Loading Dock SOPs are being followed and that staff is properly trained
8
Skills For Hilton Milwaukee Executive Steward Resume
- Evaluates and pre-plans for upcoming season. Looks at upcoming business and makes sure equipment levels and staffing are adequate
- Assist with on the job training of stewarding employees
- Monitor and ensure that all temperature and chemical solution requirements are met with regard to dishwashing, pot washing and storage
- Develop checklists for employees to follow when completing scheduled cleaning tasks
- To work with Food and Beverage Director on the purchasing of all cleaning supplies, china, glassware, cutlery and equipment
- Supports the restaurants in their BOH operation and cleaning and supplying OS&C
9
Skills For Asst Executive Steward Resume
- Have working knowledge of I.P. ordering system
- Responsible for staffing and scheduling all assistant managers and employees
- Communicate with Room Chef or Executive Chef regarding any problems relating to the kitchen
- Communicate with engineering regarding any maintenance requests
- Occasionally lifting and carrying up to a maximum of 55lbs. alone for distances up to a maximum of 500 ft
10
Skills For Executive Steward FS Resume
- To work with the Executive Chef and Director of Operations on the purchasing of all cleaning supplies, china, glassware, cutlery and equipment
- Direct the overall stewarding and receiving needs and assumes responsibility for their implementation
- General understanding of F&B division, budgeting, profit and loss statement, labor costs, and operation expenses
- Knowledge of kitchen cleaning, including stoves, and floors
- Assist in planning, set up and breakdown of special events and sales events as it involves the stewarding schedule and operation
- Monitor and ensure staff adherence to health department regulations regarding food handling, storage, temperature, and sanitation
- Communicate with other Stewarding managers, chefs, FOH management, employees and guests efficiently with proper reporting and meetings
- Responsible for actively building and retaining customer relations and acts as a mentor to employees in order to provide superior customers service
List of Typical Responsibilities For an Executive Steward Resume
1
Responsibilities For Assistant Executive Steward Resume
- Monitors job performance of all venue Stewarding associates and provides feedback on same to aid the associates in training, developing and enhancing skills
- Needs to be strong administrator
- Three years’ experience in a hotel or conference center environment
- Working knowledge of department services as well as Four Seasons cultural and core standards, policies, and standard operating procedures
- Responsible for training all Supervisors on the proper break down, handling, and cleaning of all machinery and equipment in all food production areas
2
Responsibilities For Hilton Milwaukee Executive Steward Resume
- Develop and maintain an organized cleaning system
- Assist the Executive Banquet Steward and Director of Stewarding in all phases of the department operations
- Conducts china, glass, wood and silver inventories
- Controls inventories of food, equipment, small ware, and liquor, and report shortages to designated personnel
- Understands the impact of department’s operation on the overall hotel financial goals and objectives
- Constantly communicates to employees’ policies, procedures, standards and expectations
3
Responsibilities For Asst Executive Steward Resume
- Works closely with and maintains open communications with Accounting and Purchasing to manage and monitor all inventories, storerooms, outlet par stocks, requisition systems and each area’s resulting costs
- Strong knowledge and attention to detail on back of the house operations including: staff supervision, inventory controls and food/labor cost, and product quality
- To execute company and hotel policies and procedures relating to the Stewarding Department, thereby ensuring that the services provided achieve the established standards of performance, within the agreed budgetary controls
- To advise the Food and Beverage Director on all matters relating to the Stewarding Department
- In conjunction with the Food and Beverage Director, establish standards of performance for the Stewarding Department
- Enforces performance standards, policies and procedures as they relate to Stewarding operations, monitors Stewarding associates performance. Ensures smooth and efficient operations on a continual basis
- Maintains adequate staffing levels in the stewarding department, by interviewing, selecting, training, scheduling, evaluating, assisting with career development, promoting, disciplining and terminating Associates, as needed
- Maintains a monthly inventory and par of all the China, Glass, and Silverware for the entire Resort
- Creation, implementation, and maintenance of all deep cleaning schedules. Ensures the cleanest, safest environment for food production and service through continuous attention to detail
4
Responsibilities For Executive Steward FS Resume
- Supports and proactively contributes to the alignment with the F&B concept in the outlet
- Conduct regular inventories of china, glass and silver
- Conduct interviews and annual reviews
- Number all pieces of equipment to be cleaned
- Develop chart of kitchen layout
- Assign days and shifts to clean each
- Maintain budgeted labor and supply cost
- Establish and maintain an accurate perpetual inventory for all china, glass and silver
- Train staff on health and sanitation standards and codes
5
Responsibilities For Executive Steward, Boca Raton Resort & Club Resume
- Conduct and attend regular meetings, such as Department Head
- Interview all new applicants
- Prepare schedules on a weekly basis
- Respond promptly and effectively to industry, marketplace and guest requests, changes, trends and demands; work closely with marketing department to assist in achieving property objectives
- Align department objectives, standards, guidelines with company vision and culture to achieve or exceed budgetary goals and effective supervision of all food outlets; write and oversee schedules and adhere to established budgetary guidelines for labor control, while understanding labor costing formulas
- Procure stewarding supplies, chemicals and equipment to ensure compliance with health department and Pinnacle regulations; actively involved with purchasing department to ensure high quality of the tools and products
- Procure food supplies and kitchen equipment to ensure quality of food and compliance with health department regulations; actively involved with purchasing department to ensure high quality of food products
- Maintain food and labor costs at the budgetary guidelines while possessing an understanding of costing formulas and yield percentages; Assist the executive chef in ensuring accurate inventories and menu item pricing
6
Responsibilities For Executive Steward Resume
- Maintain the levels and standards of cleanliness and safety set by Pinnacle Entertainment and the Health Department
- Circulate through all kitchen areas to insure team member’s job performance and/or correct problems situations
- Use progressive discipline on team members with the advice and guidance of Executive Steward
- Ensure all trash is emptied at end of shifts and when needed; containers washed out and returned to kitchens
- Abide by safety and sanitary regulations
- Assist in recruitment and development of employees
- Coordinate and communicate with all outside vendors and services and the Health Department
- Establish and maintain par levels of stock and supplies in all outlets
- Present needs of the outlet to the VP or Assistant Director of Food and Beverage
7
Responsibilities For Assistant Executive Steward Resume
- Knowledge of kitchens, dish machines and chemical awareness programs
- Interior of hotel, in all Food and Beverage areas, with exposure to humidity and extreme temperatures
- Number of Direct Reports – 5-10
- Titles of Direct Reports – Chief Steward, Ast Manager, Stewards
- Inspects and maintains kitchens, workrooms, loading dock, break rooms and equipment for cleanliness and order in accordance with property and state cleanliness requirements
8
Responsibilities For Hilton Milwaukee Executive Steward Resume
- Takes inventories of china, silverware, and glassware. Ensures the kitchen areas, restaurant, banquet and service areas are stocked with designated wares, utensils and equipment. Reports shortages and requisitions replacement of equipment
- Observes and evaluates employees' performance to devise methods for improving efficiency and guard against theft and wastage
- Reviews and completes daily payroll in meeting operational productivity standards
- Hires, counsels, schedules and discharges employees; posts time and production records; ensures proper uniform standards are in place
- Ensures that all kitchen equipment, hoods, store rooms, hallways, dock, machines, floors and walk ins are thoroughly clean and that the dish machine is operated in the prescribed manner. Comply with all loss prevention guidelines
- Directs staff empty trash and wash cans, wash all dishes, pots, pans, glasses and cutlery according to property standards. hand wash pots and pans as needed
9
Responsibilities For Asst Executive Steward Resume
- Support overall food and beverage operations by participating as part of the Culinary Leadership Team; Manage the facility's Stewarding function and its staff members
- Ensure that standards for health, safety, cleanliness and sanitation are maintained throughout Stewarding areas
- Control inventory, storage and distribution of supplies. Ensure Stewarding and Kitchen equipment is properly maintained
- Ensure Stewarding and Kitchen equipment is properly maintained
- Contribute to goal of 100% customer satisfaction through personal commitment to customer service and leading the culinary team by example
- Assist the Sr. Assistant Executive and Director of Stewarding in all phases of the department operations
- Kitchen Workers F & B outlets
- Utility Porters F & B outlets
10
Responsibilities For Executive Steward FS Resume
- Assists and monitors fiscal budget, operations of assigned department(s) and inventories to produce both short-term and long-term profitability for the company
- Assign responsibilities to line level employees to ensure completion of tasks, correctly and on time
- Manages assigned operational functions within the department consistent with the strategic plan and vision for the department and division and property
- Provides input/makes recommendations to the Executive Steward and Director of Stewarding when changes to products, chemicals, redesign, service, and/or staffing is needed
- Reacts to any management feedback or needs and takes any appropriate action
- Monitor and update F&B venue par levels regularly to ensure sufficient OS&E / CGS / Chemicals as needed for service without interruption or overstock
- Manage par levels and storage requirements such as inventory documents and weekly inventory for all F&B Division supplies and equipment, completing requisitions to replenish shortages or additional items needed for the anticipated business
- Maintain the organization and condition to specified standards of all F&B Division areas to include storage areas
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